Kensington Gardens Hotel

Location: 9 Kensington Gardens Square, London, gb

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 AM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Non-smoking throughout
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Face masks for guests available
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Single Room with Private Bathroom

  Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

• Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

• Double Room with Private Bathroom

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

• Twin Room with Private Bathroom

  Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Fiona (4/5): - Good location, close to Kensington for our visit to the Chelsea Flower Show. Reception staff member was rude and unhelpful. Our bags had been delivered by a delivery company and she claimed they hadn't arrived. (We're actually sitting in a storage space in reception). We were also asked to our passports so they could be photocopied. When I asked why, the receptionist advised it was company policy. When I asked for the reason why it was company policy it was to confirm identity. I didn't provide the passport and simply showed my ID. Not a welcoming experience. Despite booking and paying months in advance we were on the top floor of the hotel, (81 stairs) with no elevator. Had to haul our bags up after a very long day walking. The beds were hard and lumpy - most uncomfortable.
• Nadejda (10/5): -
• Nuno (8/5): - Localização e pequeno almoço Apesar do ar condicionado, sentia-se o quarto quente
• Ben (10/5): -
• María (8/5): Es muy probable que volviese a ir - La ubicación es excelente, al lado del metro, el barrio lleno de restaurantes y supermercados. Se puede ir andando al barrio de Notting Hill y Kensington Gardens. La habitación bien equipada, todo limpio. Recomiendo el desayuno, se sirve en el hotel de al lado, que es donde está la recepción también, y se paga en el check out. Tipo buffet y a un precio razonable, y un café de máquina decente. Lo único sería la ducha, el agua no tenía mucha presión y la alcachofa estaba un poco rota. Por lo demás todo bien
• Belinda (8/5): -
• Mihaela (4/5): Very disappointing - Location ok Very dirty, i asked for the room to be cleaned again but never happened. Bathroom incredibly dirty especially the toilet seat. Bedsheets unchanged and stained bed. Pillows were smelly. They said they had no available staff to clean the room.
• Dermitzaki (10/5): Wonderful Stay. - The hotel is in an excellent location. While the street where the hotel is situated is very quiet, the surrounding streets are buzzing with life, with cafés, restaurants, supermarkets, etc., so the area feels lively without the noise being bothersome. It is close to three stations, making it very easy to get around. (The photos are the view form my room). The room itself was on the first floor and, unfortunately, there is no elevator. However, it was very lovely. It was a bit small, but perfectly acceptable for one person. There was some noise, as I could hear people in the next room talking, but never at hours that disturbed me. The bathroom was very nice and modern. The room was cleaned daily and kept spotless. All in all, I would definitely stay there again. Having to carry my very large suitcase up and down the stairs, but I suppose that can't be helped. I would defenatlly stay there again, despite that.
• 188anikar (10/5): Very nice - We had a lovely stay. The room was clean and well-furnished. The staff was friendly. The breakfast was inexpensive and plentiful. We would gladly come back next time.
• Ana (8/5): Good location - The hotel is located in a quiet street, but within walking distance of the tube and Kensington Gardens. We stayed at the Phoenix Hotel, this changed was made by the hotel at our check in. The room was too warm, as the heating was on in May. Neverthless the windows could be opened.
• Andrea Samuele (7/5): Buon compromesso, un po’ caro come tutta Londra - Quartiere ben collegato e in ogni caso piuttosto centrale rispetto alle attrazioni londinesi di maggiore impatto. Colazione poco attenta ad esigenze più healthy, poca frutta e scelta di fibre.
• Anika (9/5): - Ruhige und tolle Lage. Durch die U-Bahn ist eine gute Anbindung an die Stadtgebiete gewährleistet. Um die Ecke des Hotels findet man viele Restaurants und Cafés sowie mehrere kleine Supermärkte. Die Zimmer waren einfach eingerichtet und sehr sauber. Es war alles da, was man braucht. Die Betten waren bequem. Im angeschlossenen Phoenix Hotel konnte man sehr gut und günstig frühstücken.
• Valentina (8/5): Consigliato - Pulizia ottima, la stanza viene pulita ogni giorno e vengono anche cambiati gli asciugamani. Posizione ottima per la metro e staff cordiale La stanza era veramente molto piccola
• Murielle (8/5): - Ménage. Grande chambre Demandé un taxi, pas de taxi qui ne prenait pas le paiement carte, il fallait payer en espèces. Elle nous a demandé 34 livres. Nous avons réglé 28 livres. Donc la différence entre ces deux sommes sont passées où ? Cela ressemble bcp à une arnaque entre les réceptionnistes et les taxis.
• Camille (8/5): - Emplacement idéal ! Fenêtre qui vibre avec le vent
• Catherine (10/5): -
• Christophe (10/5): Goed hotel in London!! - Kamers waren goed en schone. Dagelijkse nieuwe handoeken en mogelijk om onbijt te nemen in het hotel phoenix voor maar slecht 7,50 pond. Ontbijt was super!! Echt een aanrader als je in London verblijftm Bed zijn iet klein 140 cm maar is prima
• Nomad-YOW (8/5): Good location, reasonably priced. - The location: right around the corner from a lively street (Queensway) with a grocery, coffee shops, pubs, restaurants, and two Tube stations; also close to Kensington Gardens. Our room was in the basement, but reasonably spacious, with a large window. The bathroom was modern. The bathroom was very small, especially the shower stall.
• sydneysG9682HH (2/5): Brocken Fan outside of room - Huge vent outside my room, making huge noise. This started at 5am and didn't finish until late at night. Staff didn't seem to care when I informed them about this. This is the second time I have stayed at the hotel and the fan has still not been fixed. Will not be staying there again!
• Davide (8/5): Buono ma non ottimo - Posizione vicina alla fermata di Bayswater, quartiere tranquillo. Colazione molto abbondante e ottima per 7,5 £ meglio approfittarne. Avrebbe bisogno di manutenzione: lavandino che fatica a scaricare, serramenti un po' vecchi che funzionano male e sbattono se c'è vento, anche se chiusi. Spruzzino della doccia che perde ovunque. Piccoli problemi che non hanno influito sul nostro soggiorno ma che abbassano la qualità/prezzo.
• Berit Johanne (8/5): - Beliggenhet, hotellets og rommets utforming og estetikk. Hyggelige ansatte som ga god service. -
• Rosario (9/5): - La ubicación es magnifica , El hotel limpio y con todo lo básico.. personal muy amable, .tiene recepción 24 horas en el hotel de al lado y te guardan las maletas antes del check in y después del check out sin problema. La relación calidad precio para ser Londres es muy buena. Te dan café /te gratuito y al lado tienes un montón de restaurantes y un supermercado. Y dos paradas de metro que te comunican con todo. Que la ducha esta fuera del baño, en la habitacion y con cristal por lo que no tiene intimidad ninguna. Lo demás todo perfecto.
• Charby (8/5): Bon séjour ! - Le logement est très bien placé ! Le quartier est agréable, propre et il est très bien desservi. La taille de chambre.
• tracy (6/5): Very pleasant - It was nice and clean well looked after The room was too hot and no fan or aircon to cool it down
• susannecX8269QM (10/5): Lovely stay - Allowed me to check in slightly earlier than advertised. Put on early breakfast for marathon runners. Room was very clean and comfortable and all amenities as advertised.
• D535RDemilyj (10/5): Excellent location - The room was clean and the staff were great. The hotel is located in a good location. It’s close to the two train stations and there are plenty of restaurants and food markets nearby.
• tracylwt (10/5): Perfect location, lovely hotel. - We loved the location of this hotel, 5 minutes to the tube, shops, bars, restaurants and even a cinema on the doorstep. The twin room was perfect as two friends visiting. The stairs could be quite challenging for some as there is no lift . The excellent breakfast was priced very reasonably at £7.50 for the continental and extra if wanting cooked. Overall an excellent stay and will definitely be visiting again.
• Finauri (10/5): -
• Francesca (10/5): -
• Friederike (8/5): - Schöne, moderne Ausstattung. Tolle Lage. Schönes, altes Stadthaus. Etwas wenig Ablageflächen in Bad und Zimmer.
• Tracy (8/5): We loved the location of this hotel plenty of bars, restaurants in the area, tube station just around the corner. Conti - Loved the location No lift so carrying luggage up 4 floors could prove very challenging for some people
• Elisa (9/5): Super séjour chambre très agréable - Le fait que tout soit à proximité et la propreté Le lit n'était pas de très bonne qualité (matelas)
• ANA (8/5): Buen hotel si quieres moverte por el oeste de Londres - El personal muy amable
• Matej (3/5): - The location of the hotel is great. Nice, but quite. Dirty room, uncomfortable bed, constant noise waking us up. Overall price for money value is not very good. London is not a cheap place to stay, but I wouldn't expect such a bad experience for the price.
• Irma (8/5): Super fijne plek in Londen en leuke groene en levendige buurt. - Fijn klein hotel op een super locatie. Vanaf hier kun je gemakkelijk met de metro of bus naar overal waar je maar wilt gaan in Londen. Het hotel is wat ouder en daardoor wel wat gehorig.
• Michael (8/5): Great location and with a bit softer mattress and one softer pillow - Great location , clean and quiet Found the mattress a bit hard and the pillows too hard. I think one firm pillow and one softer would be ideal.
• TT (1/5): -
• Bo (9/5): - Perfekt beliggenhed og dejligt værelse Mange trapper op til rum 1 -4 på fjerde sal
• KARLA (10/5): Estadia agradável, funcionarios muito atenciosos, muito bem localizada. - Muito limpa, bem localizada. Muito barulho dos quartos ao lado e de cima.
• Guest (5/5): -
• Rachel (8/5): Great weekend in London - we’ve rebooked the hotel for next year - Excellent location, lovely comfortable rooms, good value , friendly staff No lift to room and lots of stairs Reception in other hotel
• Divine (10/5): -
• Divine (10/5): -
• AndreaGlogasa (10/5): Cosy, village in the city - Thank you very much, I enjoyed my night at your hotel. It was a cosy room. I enjoyed the bathroom. I was amazed how everything fitted in that small space and still felt spacious. Just around the corner are all kinds of shops, a tubestation and a park. Like a village in the city.
• Sofia Stamou (10/5): Εξαιρετική διαμονή - Εξαιρετική επιλογή! Η τοποθεσία ήταν πολύ καλή και βολική. Το δωμάτιο καθαριζόταν καθημερινά και διέθετε όλες τις απαραίτητες παροχές. Το προσωπικό ήταν ιδιαίτερα ευγενικό και εξυπηρετικό, ενώ επικρατούσε ησυχία, κάτι που έκανε τη διαμονή ακόμη πιο ευχάριστη. Σίγουρα θα το επισκεφθώ ξανά!
• Patricia (9/5): - Super bra läge och trevligt område att bo i. Rent och prisvärt. Gick dessutom att köpa till frukost för 7,5 pund, vilket är väldigt billigt för att vara i London. Kommer definitivt bo här igen. Duschslangen var trasig, så vattnet rann lite ojämnt. Boendet är rätt lyhört, så det kan vara bra att packa ner öronproppar. Dessutom var det väldigt kallt i rummet, kändes som att fönstret var öppet hela tiden, vilket det inte var. Frukosten var inte den bästa, men helt ok med tanke på priset. Trots allt detta vill jag ändå säga att boendet var väldigt bra och att jag gärna bor här igen.
• Aurélie (7/5): -
• Francesca (6/5): - La posizione top Le scale E il caldo in camera assurdo
• Sofia (7/5): Bello dai - Facilità di check in e Check out è vicino alla metro La pulizia soprattutto delle lenzuola e la cordialità alla reception
• Agustín (7/5): Buena relación calidad/precio en Kensington - La ubicación es excelente, y la cama era muy cómoda. La habitación es muy pequeña.
• José Manuel (8/5): Habitación cómoda aunque ruidosa. Muchas escaleras. - La habitación estaba bien equipada, con camas cómodas y amplias, varios enchufes en diferentes sitios y con la climatización ajustada a buena temperatura. Desde la calle había que subir 84 escalones hasta la habitación, sin avisarlo previamente. Habitación muy ruidosa, con un sonido constante como de agua circulando por tubería, molesto sobre todo por la noche. Recomendable llevar tapones. Las ventanas tenían golpeteos a causa del viento, tuve que quitarles la holgura con trozos de papel.
• V9226GQgiorgiab (8/5): Nice stay and supoer location! - The location is great and the room nice with a wonderful view on the garden. Nice stay, thank you!
• Jørgen (8/5): - God central beliggenhed i forhold til metrostationer , det var derfor let at komme rundt. Stedet virkede som et megetr rolig og sikkert område, uden for meget støj. Alle deltager på 12 personer var godt tilfreds. Hotellet er ganske smalt og derfor var der mange trapper op til 4 etage og der var ingen elevator. Vi vil nok vælge søsterhotellet Kentington Garden ved siden af.
• Federica (9/5): -
• Isabel (9/5): a repetir - excelente localização, quarto com boa luz, amplo e limpo, casa de banho boa. as janelas nâo isolam bem o pouco barulho da rua
• Tessa (8/5): - Proper, goede ligging, makkelijk bereikbaar. Perfecte budgetproof verblijfplaats om te slapen. Kleine kamer met enkel een klein raam zonder uitzicht naar buiten (maar prima voor enkel te slapen)
• martinasH1210MF (10/5): Excellent stay! - Had an amazing stay at this hotel! The location is execellent: just step out and grab everything you need! Also the metro stations are very near so you din’t need to worry at all! Room was pretty small but very clean and confuse and the staff was also super friendly. Price was reasonable too, great value for money! Highly recommended for anyone looking for a convenient and peaceful stay.
• Hans-peter (10/5): -
• Luca (10/5): -
• Stanislav (10/5): Всеки ден почистваха, има хубава закуска. - Много добро местоположение. Центъра на града е на пешеходно разстояние. На 100 метра от гарата.Лесно се стига от и до летището.
• Martina (9/5): 5/5 stars stay. - Had an amazing stay at this hotel near the metro station! 😊 Location is perfect for exploring the city - just step out and grab the metro to all the main sights. Room was comfy and clean, staff were super friendly. Price was reasonable too - great value for money. Highly recommend for anyone looking for a convenient and comfy stay. 👍"
• Narjess (8/5): Hôtel très bien placé, personnel agréable - Hôtel très bien placé et vraiment très propre.
• siobhanoX4570GO (8/5): Great value option - Great option - fab location, comfy rooms and quiet. Near a good few food spots. The hall way could do with some refurbishment. Good value option. Safe location and quiet.
• Caroline Elsemiek Jacoba (9/5): The location was amazing! - It was very clean. We loved the location. We asked if we could have a room with bath and we got it. The room was very small. But it didn’t really matter because we were on the move all day.
• Quentin (9/5): -
• Laura (8/5): -
• Michela Serena (7/5): -
• mAthens76 (9/5): Θα ξανά πήγαινα! - Πολύ όμορφο, γουστόζικο και Αγγλικό κατάλυμα! Πολύ ζεστό, κυριολεκτικά και μεταφορικά! Με ικανοποίησε! Δεν είχε ψυγείο!! Και ήταν πολύ στενό αν και δεν μας επηρέασε καθόλου.
• Essi (8/5): -
• Matteo (8/5): - Posizione molto tranquilla, di fronte a un piccolo parco, in zona residenziale di qualità. Due metro vicine, a 300 e 500 mt. Camera singola, piccola ma con tutto quel che mi è utile e gradito: tavolino con sedia per poter lavorare con portatile, armadio con diverse grucce, comodo portavaligia pieghevole, doccia con perfetta regolazione di quantità acqua e temperatura, presa USB ad ogni presa elettrica, bollitore con bustine di the/caffè e confezione di biscotti in omaggio. Unico difetto è l'assenza di aria condizionata, ma a marzo con 10 gradi di temperatura non ne ho sentito la mancanza.
• Eleonora (7/5): Totally recommended! - The hotel was in a perfect location, near metro and bus stops. The neighborhood is full of shops, restaurants, supermarkets. I really enjoyed the products they left for making a quick breakfast, such as tea, coffee, hot chocolate and biscuits. I would recommend it! On the first day the cleaning wasn't the best, but after I asked to clean the room it was perfect. The reception was actually in the building next to it and it wasn't very clear.
• Tesic (10/5): The hotel felt private, the whole experience was more intimate and personal. I absolutely loved it! - I really enjoyed my stay at this lovely little hotel. The location was excellent, everything was spotlessly clean and although the room was on the smaller side, it was very practical which is quite normal for central London. I would happily recommend it to both Londoners and visitors. I live in London myself and wanted a bit of cheering up and some “me time” and this place was the perfect choice. I would definitely return. The reviews I read beforehand really helped me decide, and I am grateful to everyone who shared their experiences I ended up feeling exactly the same. The hotel felt wonderfully private and very secure. It almost felt like I was coming back to my own flat rather than a hotel, which made the whole experience more intimate and personal and I absolutely loved that!!!! There was nothing I disliked, "apart from having to climb up to the third floor to reach my room" which wasn't a big deal.
• Sandra Liliana (7/5): The room was tiny but clean. - It was very clean. The room was tiny, it will be nice if you tell people in advance the size.
• Giorgia (7/5): -
• Claudia (9/5): Für London superb!!! - Das Frühstück konnte man erst am Morgen wählen. Man hatte die Möglichkeit direkt in den Frühstückssaal zu gehen ohne Anmeldung. Der Preis war für die Auswahl perfekt. Man hört die Nachbarzimmer gut.
• Franziska (10/5): - It was my second time staying at the Kensington Gardens Hotel and I will go again! - friendly staff - very clean - spacious for one person - comfy bed - great location (great connection to underground stations) - great food options and restaurants near the hotel - supermarket around the corner
• Bindu (10/5): - Central location. Clean and spacious room
• Svenja (8/5): -
• Rossato (8/5): -
• Elizabeth (7/5): - Location is nice, beautiful park view from window. Toiletries provided were also pleasant. My room was very, very warm during my stay, and I tried to turn off the heater but it would not work. Had a hard time sleeping as a result. The room was overall tidy but bedlinen had some dust on it, unfortunately. Decent hotel but for the price point, you can get something a little better value for money in Central London.
• Jocelyn Nazareno (8/5): - Nice and ok for the value. Good location.
• Jéssica (9/5): - Localização ótima. Perto de duas estações de metrô e ponto de ônibus. Ficaria novamente nesse hotel. Quartos separados por muitas escadas. Não é uma acomodação para prssoas com mobilidade limitada.
• Merwan (9/5): -
• Cosmin (6/5): -
• Krisztina (10/5): -
• julian (10/5): Great location for commuting - We have stayed before Nothing
• Karoline (9/5): -
• Camilla (5/5): At the Phonix Hotel everything worked out extremely well. - We arrived at the Kensington Gardens only to find our room on the 5th floor without a lift and a narrow staircase, most impractical with suitcases. I decided to talk to the Receptionist at the Phoenix Hotel next door, he promptly acted upon my concern and booked us into their hotel. The Receptionist was most professional, smily and very efficient. We had a lovely room on the 4th floor with a lift, everything was clean and perfect. The location of the hotel was in a quiet area, close to restaurants, cafees and Pubs. Perfect for walks in Kensington Garden, a short walk to Notting Hill, close to several Underground stations and to Paddington station too. Not applicable
• Tracy Ellen (10/5): -
• Martina (9/5): -
• Emily (9/5): Lovely hotel in Kensington - Modern room, nice location in Kensington. Quiet. Comfortable bed. Nice brunch spots nearby and easy bus ride into the centre. Shower was in the bedroom so not the best set up if you’re with friends/family but it’s an old building so they have to work with the layout they’ve got.
• La Bua (10/5): bello e soddisfacente - molto bella ottima zona perfetta e con pulizia della camera giornaliero nulla
• Sevasti (10/5): - Εξαιρετική τοποθεσία,δίπλα σε όλα (στάσεις μετρό - λεοφωρειου) Πολύ καθαρό και άνετο (με τα δεδομένα του Λονδίνου) Δεν διαθέτει ασανσέρ το οποίο είναι κάπως δύσκολο για την μεταφορά των αποσκευών
• Evangelia (9/5): -
• Trail33068507190 (8/5): Staying at Kensington Gardens Hotel - I really liked the whole process of booking up to when I checked in, excellent! Location of the hotel is great, very close to public transport, also very calm environment. Something to improve I would say may be the bed in single rooms are too small, if possible you may consider increase the size a bit. Otherwise, the service is good. If asked I'd recommend it to a friend
• TOSHIKO (8/5): こじんまりして快適、コスパが良いです - 場所が地下鉄の駅から近く、スーパーも近くにあり便利でした。部屋も綺麗でした。 ちょっと寒かったです。
• Lance (10/5): Fabulous value and location. - Great location. Excellent value for money. Friendly staff. Nothing.
• Hans (8/5): -
• COSETTA (8/5): -
• Kenneth (6/5): - Location and staff efficency Lack of lift would make it hard for long stays and no safe in room for valuables

Photos