Eurostars Laietana
Location: Via Laietana 17, Barcelona, 08003, Barcelona, ES
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Centrally Located
Enjoy a convenient stay at Hotel EXE Laietana Palace, minutes away from Barcelona Cathedral and Picasso Museum. Wander through nearby attractions such as La Rambla and Port de Barcelona for a truly immersive experience.
Comfortable Accommodations
Relax in one of the 62 air-conditioned rooms equipped with modern amenities like minibars and plasma televisions. Stay connected with complimentary wireless internet access and make use of the room service and buffet breakfast options available.
Convenient Services
Benefit from services like dry cleaning, concierge assistance, and luggage storage provided by the hotel. Let the 24-hour front desk cater to your needs, ensuring a stress-free stay. Book now to make the most of your Barcelona trip at Hotel EXE Laietana Palace.
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Amenities & Facilities
- Parasailing nearby
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Elevator
- Golfing nearby
- Snorkeling nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Sailing nearby
- Water skiing nearby
- Breakfast available (surcharge)
- Scooter/moped rentals nearby
- Safe-deposit box at front desk
- Parasailing nearby
- Mountain biking nearby
- Smoke-free property
- Tours/ticket assistance
- Water dispenser
- Housekeeping on request
- Reception hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
Rooms Available
-
Junior Suite (Single Use)
1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Soap
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Double Room Single Use
1 Double Bed OR 1 Queen Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Soap
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Double Room
1 Double Bed OR 1 Queen Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Soap
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Junior Suite
1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Soap
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Junior Suite (3 Pax)
1 King Bed OR 1 King Bed and 1 Double Sofa Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Soap
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
City Room
1 Queen Bed or 2 Large Twin Beds
178-sq-foot room with city views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Free toiletries and towels
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Desk
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Basic Triple Room, 1 Bedroom
1 Double Bed and 1 Twin Bed or 2 Large Twin Beds and 1 Twin Bed
194 sq feet
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Desk, safe, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Double Room Single Use
1 Double Bed or 1 Queen Bed
161 sq feet
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Basic Room
1 Twin Bed or 2 Twin Beds
161 sq feet
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- Valeriy (10/5): - Clean room
- Jose (10/5): - Receptionist (Nicole) was very helpful and efficient- hotel amenities are great
- Meghan (10/5): - We had a great stay! Hotel was clean, staff were friendly, rooms were spacious. Slippers and robes and plenty of toiletries available were a nice touch! Location was walking distance to the beach and tons of dining options, area felt safe even when arriving late. Breakfast was 15 euro per person and had a great selection. Overall had a great stay!
- Lee (10/5): Fabulous stay - The staff were excellent. The cleaners were fantastic. I would highly recommend this hotel.
- Marcela (10/5): - The location is perfect, recently renovate and beautiful and staff was incredible
- Justin (10/5): - Beautiful, clean, perfect location and friendly staff
- Ishmeen (10/5): - Great location and amenities!
- Olivia (10/5): - I really enjoyed my 2 night stay here. Love that the floor in the room is in marble and not carpet. It is beautiful, VERY clean and staff is very friendly. The location is amazing. Will certainly be coming back !
- Verified traveler (4/5): My stay at Via Laietana in Barcelona - Overall the hotel was ok. The staff were very friendly, helpful and approachable. The TV in my bedroom only had Spanish channels. I was expecting the hotel to have different channels as it's an executive hotel. I asked if i could have some English channels added to the Television, the engineer came had a look, went away with another remote then disappeared never to be seen again. Secondly I had to call reception at night as my air conditioning was blowing hot air, the receptionist tried to fix it but brought a table fan.
- Katherine (10/5): - Excellent location in the Gothic area. We enjoyed walking down the scenic alleys, exploring shops and dining.
- Susan Kim (10/5): - Staff fantastic at hotel - nothing too much bother. Very polite and conscientious. Hotel a little tired but the staff make up for it. Area great being very central to everything. Everything within walking distance to
- Steven (8/5): - Lovely breakfast buffet. Comfortable bed. Great location! Oh, and lovely reception staff. Drainage in the shower and sink in my bathroom was not great which meant the shower overflowed. Also quite a noisy road, but earplugs worked brilliantly!
- JudithAnne (10/5): - It is an ideal place to stay if you can figure out the trains and buses. There are lots of stops located around the hotel. It is a very brief walk to the Cathedral, and if you're a Rick Steves fan, the start of his 2 walks for Barcelona are within a 15 minute.
- James (6/5): - I looks better than it is I asked had no water in the room so had to ask they said they would put some there but didn’t, charged me 2 days tourist tax instead of 1. Overall disappointing
- chance (8/5): - Close to many sites and amazing staff.
- Richard (8/5): - Good location. Average breakfast. Hot items were usually cold.
- Verified traveler (4/5): - Central location indeed, but very noisy with main traffic. Need ear plugs to sleep. Room size very small. Overrated. 3 star at most!
- Jane (6/5): - Well located for our needs, underground car park a few minues walk away. This was the second time we stayed in this hotel and we just felt that it was not such good value for money. The bathroom basin didn't drain so we wondered how it had been cleaned with no-one noticing this and the TV turned itself on and had to be unplugged to switch off. Would probably use a different hotel next time. Just a bit disappointing and sad.
- Verified traveler (6/5): Not 4 star hotel! - The room was ok, it is not a 4 star hotel, maybe one time it was, but is very outdated, curtains are stain or durty, shower did drained well and when informed to the front desk the sent their technician and he responded that is was a problem that needed so kind of drainage liquid and it was strong we he was going to wait until he have checked out, meanwhile we had to stay with that shower that didn't drain well and it smelled the room like sewerage. Also there was stain of soap in the shower tiles and the shower head had mildew. AC thermostat was broken as well, Breakfast is ok and the bed sheet and floor at least was clean. I'm guessing that because of location the price, but one thing is for sure is no 4 star hotel! I'm trying to upload photos of everything listed in this comment, but is not letting me.
- Joanne (8/5): Great location for a Barcelona weekend - Hotel was well located - ideal for walking to all the main spots around Barcelona and close to the beach also. Our main issue was the size of the room - it was very small, just wide enough for a double bed and 2 bedside lockers. Our hearts sank when we opened the door. Bathroom was great though, very big with nice toiletries. Breakfast was fine, usual continental selection and plenty of it. I would stay again but only if I got the room for a cheaper rate, it was definitely not worth €200 approximately per night
- Allan (8/5): 👍 - No frills hotel, located by metro, convenient market that was open 24 hours downstairs.
- Ma. Lozenda (8/5): - Good
- Varun (8/5): - open bar service
- John (8/5): - Excellent location the gothic district. Easy fast check in and check out. Comfort bed and pillows.
- Jee (4/5): - We booked a double bed, however we were given two singles, this was swiftly sorted and they provided us with a double. However after a few hours we soon realised the bed was made up of two singles and a very lumpy duvet to hold it together. We had terrible nights sleep unfortunately. Maybe next time just tell us we don’t actually have double beds. Otherwise this hotel is great in every way!
- Erin (10/5): - The staff was helpful. The room was clean. The bed super comfortable. The breakfast was delicious.
- Candace (6/5): - The property is in a great location, near the gothic quarter and marina, with lots of shops/places to eat nearby. The staff were friendly when I checked in and I was given a triple room when I booked a double. I wouldn't have minded the extra space but I didn't really want to sleep on a single bed and there were 3 singles in the room. My primary issue was with the cleanliness of the room. The rainfall shower head was so disgusting- covered in green/black mould that I was scared to use it. The hand-held shower sprayer was cleaner. Someone had also left a dirty sock on the wall-hook in the bathroom. It is worrying that cleaners did not see it or remove it.
- Peter (10/5): Great people, great hotel, great location - The desk clerks were very helpful and friendly. The location was ideal and everything was clean. We had a marvelous view out our windows.
- Gaurav (8/5): Barcelona visit - Location of this property was excellent, with everything in walking distance within the Gothic Quarter. Cleanliness and amenities need to improve.
- Verified traveler (4/5): Very clean but tired and uninviting - Very tired building. Had a cold and uninviting atmosphere. Was very clean and had good service.
- ignacio (10/5): - Excellent
- Verified traveler (10/5): - Friendly staff
- Oreo (6/5): - The room is small but bath room is clean. Close to gothic area . Very nice location.
- LizH1965 (6/5): - A lot of road / traffic noise,staff "hands off" - neither rude nor overly accommodating / helpful. Would've been nice if there was somewhere to get just a cup of coffee. Didn't try buffet breakfast so can comment Good location, room clean with decent shower (and bathroom in general)
- Eva (4/5): - The staff, specially Javier, were very accommodating and helpful. We have to move room because it was not cleaned and the tub was clog. When we got to the 2nd room, same thing the tub was clog too, Amenities were minimal, there they don't even have a tissue box.
- Verified traveler (10/5): - Great staff, Good Location, Clean. Would recommend!
- Verified traveler (10/5): - This is simply the best location for the price. Rooms are clean but small. Amenities i didnt use but LOCATION LOCATION LOCATION!!!
- Verified traveler (8/5): - Really liked the location,as so easy to walk to all the major attractions. The room needs a shelf and a light on the side of the bed near the wall. Breakfast was ok.
- Verified traveler (10/5): - Great location and staff. The rooms were really clean and the views were amazing.
- Verified traveler (10/5): - The place situation in Barcelona The kindness of hotel people
- Boris (10/5): - Close to everything, clean, good breakfast, fast and reliable wi fi
- Verified traveler (8/5): - location was good ease to bus tours and restaurants
- Judilyn (10/5): - This hotel was clean, perfect location and the staff waa friendly and accomodating! Our only downside was we were in the middle of a holiday so they couldn't supply room svc but there were so many take out places in walking distance that we made it work. I would definitely stay here again!
- David (10/5): - I would return in a heart beat, but be sure and ask for a back room or above floor 4 if at the front as very noisy
- Verified traveler (8/5): - The hotel was in a good location, and the staff were very helpful. The rooms were clean and well maintained. But the drains were slow, both in the sink and the shower, and the beds were very hard. Overall, I would give this 4+ stars.
- Zoe (10/5): Great hotel and great location - We chose this hotel due to its location. It’s in the gothic quarter and within walking distance to lots of main sights. There’s plenty of choice of bars and restaurants right on the doorstep. Barcelona North Bus Station (Barcelona Nord Estació d’autobusos) is just under 20min walk. Jaume I underground station is a few minutes walk. It’s also very close to the port. We were very lucky as we were given an amazing room at the back of the hotel overlooking the old walls. We even had a large completely private terrace overlooking the city. We did not experience any road noise or noise from any neighbours so having read some of the reviews regarding road noise we felt very lucky. The room was very large, clean and comfortable. Staff were friendly.
- Helen (4/5): Noisy room - Great situation near Gothic quarter with plenty of restaurants nearby. Luggage store excellent. Buffet breakfast excellent. Room 103 is very small and facing the busy main road. The noise was terrible as the windows were not sound proofed
- James E (8/5): - Great staff. No face cloths in bathroom. Good local area
- Verified traveler (4/5): - The reception staff were robotic no personality, the breakfast staff were the same, the only staff who actually seemed to enjoy their place of work were the cleaning staff they were very welcoming and friendly.
- Verified traveler (4/5): - I booked a "Double Or Twin Room" for 4 nights. The room is advertised as having a city view. We were on the first floor facing the back of the hotel and the only view we had was a big wall (no view of the city). The rooms are advertised as having a bathtub, it didn't have one. It had a leaky shower. Being on the first floor, we could hear the noise of people on the street until 2 am. Simply put, we paid extra but did not get the room that was advertised and that's disappointing.
- Holly (10/5): Few days trip with my boyfriend - Brillant value for money, clean and very central would definitely recommend.
- Verified traveler (8/5): - Close to everything in Gothic centre....staff made it an EXCELLENT stay, did not like outdated electric structures and building...no coffee maker, no complimentary coffee, cabs can't stop in front usually around back,
- Armaan (8/5): Great hotel in perfect location. - Stayed here in Barcelona for a few nights on our honeymoon. Nice hotel. I'd rate the cleanliness of the room maybe a 8.5/10. Staff were friendly. There were two girls at reception that helped us plan our day trips. They are there 24/7. They recommended a nice, safer, and less touristy beach a few metro stops away where there are mostly locals. The location was perfect. Just a 5-10 minute walk to Las Ramblas, Plaza Catalunya, and Parc de Citudella. Metro is down the street for easy access to the whole city. Surrounded by great food and cute coffee shops.
- KT (10/5): - This hotel is right in the thick of it on Via Laietana, surrounded by great restaurants, fantastic shopping, a minute's walk to the metro, 5 mins to the cathedral, 15 mins to the seafront, and backs onto a section from the old Roman Wall. Staff were fantastic, room comfortable and we couldn't have hoped for a better experience.
- Verified traveler (6/5): - Decent hotel in El Born. Like: the location and the staff. Didn't like so much: the beds, difficult to arrive with luggage and little control of the air conditioning.
- Verified traveler (8/5): - The location of the hotel is fantastic. The staff are beyond nice and helpful. The room was nice and the cleaning staff did a great job at tidying up the room every day. There was no kettle in the room, I think adding one would be good. The room is not soundproof, and you get a lot of noise from other rooms (babies crying at night). The door to the bathroom is a glass door that does not shut completely, and does not give you privacy while in the bathroom. Other than those r dislikes, it was a great stay at the hotel!
- Veronica (8/5): Nice location, noisy though - Great location and also really nice staff in the reception. However the rooms are very noisy as the hotel is situated at a main road. The beds are very hard. If you don't mind that then it's a great hotel, due to the location.
- R.Amiri (10/5): - Excellent location. Friendly staff. Nice and quiet inside the hotel.
- Verified traveler (6/5): - Overall this is a great hotel. Great location, clean and modern, and has a great breakfast buffet. But the WIFI...wow. We've traveled all over Europe and we've had some sketchy wifi from time to time, but I would say this is likely the worst we have experienced - and we saw many other reviews that stated the same. My fault for booking knowing past reviews, but they seemed a bit older and made the assumption that improvements may have been made. We had to go to the Irish Pub next door and use their wifi to even try to get locations mapped out or check e-mails. Again, I would likely give 4-5 star review, but the WIFI is very important travelers and should not be overlooked.
- Sheila (8/5): - Would recommend hotel but just a couple of things, the bed mattress and pillows were very hard. The room was s little small and cramped. We were on top floor so no real window to open and not keen on having the air con on permanently.
- Rodolfo (6/5): - Nice place but beds very uncomfortable
- Verified traveler (4/5): - Quite old fashioned room and the website did not reflect what the room actually looked like and space. False advertising
- Verified traveler (10/5): - Prefect location for the nicest part of barcelona, easy to find, supermarket next door! Loved our 2 night stay here highly recomended
- ANGELICA (8/5): Nice hotel - Small beds and small room. Very clean. Close to everything.
- Verified traveler (8/5): - I liked the character of the hotel and it was in a very good location in the Barcelona Gothic Quarter for shopping and finding nice restaurants. The room itself was nice, a little different because we were on the sixth floor with no windows where we could not see out, just skylights that we really did not want to open the shades since it was hot in Barcelona and opening the shades would heat up the room. However the air conditioning did work very well keeping the room comfortable, especially for sleeping. The bathroom did have a bathtub-shower combination, which was nice. But the tub was very high and was difficult getting in and out of it . Elderly people who may not be as mobile would be challenged getting in and out of the tub without injuring themselves. Overall, the room was adequate and we were happy with our hotel. If I returned to Barcelona I would consider the same hotel, but request a different room.
- Verified traveler (10/5): - It’s very nice hotel and very close to nearby subway station. It’s close walking distance to restaurants and to Casa Batllo. The room is clean and spacious.
- Verified traveler (10/5): - Near Barrio Gotico and harbour. Close to major attractions.
- Josefina (6/5): Small rooms - The rooms are really small, at least ours that was for two people. The location is good.
- Verified traveler (8/5): Good Location - We picked the hotel because of its location - we weren’t disappointed. An easy 5 minute walk from the central part of the city. The hotel itself was in good condition but the room was rather small (which was okay for us as we were barely there!).
- janine (8/5): Clean basic accommodation in a great area - Excellent location right near the metro and in the Gothic area which was amazing. Very clean rooms... But very compact but didn't matter too much as only 2 of us and we were out all day. No in Room facilities for coffee/tea making. If you just want a clean base to stay in a perfect area of Barcelona then this is great but not the most luxurious. Shops just round the corner and patisseries and cafes within 100 yards which was good.
- Hailey (10/5): - Excellent Location, very clean, tasty breakfast. Will definitely be back to the same hotel
- Patricia (8/5): - We stayed here for a week during our trip to Barcelona. The room isn’t the best but its enough. It is also near a lot of touristy places like the la boqueria & barceloneta. Overall, a good hotel.
- Verified traveler (8/5): - Excellent location. On busy street so some noise if room facing street. No early check in. Room small but OK.
- Verified traveler (8/5): - Great location, staff lovely and very helpful. Noise travels very easily from above room when it is getting cleaned, as you can hear chairs and other objects being dragged across the floor, apart from that you won’t hear your neighbours. Room needed more easily accessible plug sockets and shower leaked but good water pressure when showering. I was happy with the size of the room. Few minutes walk get the train or bus easily to other major locations. Would stay again and book earlier.
- Dawn (10/5): - Loved our room with the private patio! The staff were friendly and helpful! The buffet breakfast was delicious!!
- Verified traveler (6/5): - There was nowhere really to sit and have a relaxing drink as we were told that beverages were not served
- Verified traveler (6/5): - I had a beautiful view from my room, everything was within walking distance. The beds were like sleeping on a bed of bricks, the breakfast never changed, was expecting a deep tub as described but only had a stand alone shower. There was a windlow in our bathroom that opened to see the storage in a tower...strange. Definitely need new beds!!
- Verified traveler (10/5): - Nice reception staff. Everyone in reception is cheerful and helpful. Room was as in the pictures, bed super comfortable, buffet breakfast delicious. Great stay!
- Steen (2/5): Cleaners room made into guest room - 40 minutes to check in because other guests were also disgusted with their room. No interest to solve matter and give proper room as per reservation picture or partly refund. Definitely NO 4 star
- Irena (2/5): Unacceptable, misleading info on the site. - There is no air conditioning in the rooms, couldn’t open windows either because of the noise outside. Didn’t get any sleep for 2 nights , tiny room was hot as sauna and had bad smell. Worse than average 3-star hotel in US. How #hotels.com tolerate this hotel claiming airconditioned rooms as a first amenity listed - I don’t understand. The manager said that it is only ventilation. I could complain about 10 other things but sleepless nights in hot smelly room take the spotlight!
- Verified traveler (8/5): - What we love about this hotel was the location. It is walking distance from gothic area and several monuments. The staff was very helpfull and friendly. On the other hand, the halls and room had some funy smell and the bed/mattress was extremely hard and old. But, overall, is a good place to stay. I would come back because of the staff and the location.
- Verified traveler (8/5): - The room was small and there was only one night table
- Andy (8/5): - Close to down town. Nice neighborhood, plenty of restaurants, metro line 2 min walk. Several visiting sites in walking distance.
- Verified traveler (6/5): - This place had a great location and staff but room was tiny, bathroom kind of not up to standard and gave a sad, claustrophobic, scary vibe.
- Verified traveler (8/5): - Great staff and very clean Should have coffee and tea facilities in the room
- Verified traveler (6/5): - Hotel was very clean. Staff good and efficient. Room was very small - but adequate for a few nights stay. Building work was ongoing outside - but did not disturb us. One night we were kept awake by next room (4-6am) staff did not seem to do anything about it. Breakfast was overpriced for what was there. Very good location - everything we wanted to see/do in close proximity. Bathroom was excellent
- Verified traveler (8/5): - the location and style of hotel was good and breakfast had a good choice but the room was quite noisy but not t excess
- Ian (8/5): Great location - The location is amazing if you want to be in the tourist gothic quarter. Theres everything you need on your doorstep. If you want it to be quiet - request a non streey facing room. The room was clean. The bed was comfortable. Its nothing extra special BUT luggage room is operated by them - perfect. Also had late check out.
- Verified traveler (6/5): - Good location and friendly staff. Booked a twin room but was given a double, after raising this with the staff they switched us to another room but this had paint peeling off the walls, dirty marks on the sheets & damage on the desk and floor. We were told they were fully booked so couldn't request another change. Wouldn't stay here again.
- Verified traveler (10/5): - The property was really nice, great location and the staff was very friendly and helpful. Although it's right in the Gothic Quarter, there was no noise from the street, however, the metro line does run under the hotel so our room shook when it went by. The bathroom was updated with a rain head in the shower (So nice!). My only complaint is that the hotel was very warm and the thermostat didn't seem to work so we were a little overheated at night.
- Verified traveler (10/5): - Nice hotel, great location, excellent facilities, would come back
- Jasmin (2/5): Tiny room, nothing works, and no sleep from noises - Check in was easy and the front desk guy was great. Walked into the room and it was like a shoe box small. Smaller than New York standard small. The hot water didn’t work well, the toilet didn’t work well. When they finally came to fix water, it went from not hot water to only boiling hot water. During our whole stay there, there wasn’t 1 night that we got sleep. People were screaming and fighting and hotel didn’t seem to do much getting under control. By second night police came and escort those guests out, only to have more noise issues. One of my worst stay ever.
- Verified traveler (6/5): - The location is excellent and very central to many great attractions. Some of the rooms are very, very small. However, the staff was accommodating and allowed us to change to a larger room. There are no coffee makers/coffee in the rooms, and although the lobby has a seating area, there are no beverages available there either. It would have been nice if they at least had coffee. Street noise and noise from neighbouring rooms was a little annoying. But it was generally clean and comfortable otherwise.
- Verified traveler (10/5): - Everything was good, except the bed... They were not comfortable.
- Verified traveler (10/5): - The hotel is in a good location, the staff were very helpful and the facilities were good. Didn't have breakfast as we were out and about to eat and sight see. Would stay there again. Very happy.
- Verified traveler (8/5): - Great location with really friendly staff. New towels daily and room cleaned. Bathroom nice and new. The hotel is on a main road so our room was a bit noisy at night.
- Verified traveler (8/5): - Great location close to bus and metro. Also it is behind the cathedral
- Maria (8/5): - Nice hotel centrally located. Modern bathrooms well priced.
- Victor (10/5): - Near a metro stop Jaume I and also close to Las Ramblas and Barrio Gotic. Breakfast is very good and there is water with lemons and oranges in it. Whole apples and newspapers are complimentary.
- Verified traveler (8/5): - It a decent hotel. Fairly clean and close to restaurants. Only staying a night so not much to comment
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