Best Western Plus Universal Inn - Free Shuttle to Universal Studios!

Location: 5618 Vineland Road, Orlando, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Free beach shuttle
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Secured parking
• Swimming nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Family Queen Suite with Sofa Bed - Non-Smoking

  The suite provides a tea and coffee maker and a safe deposit box. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Room - Non-Smoking

  The double room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Queen Room with Two Queen Beds - Non-Smoking

  This nonsmoking room features a 32-inch flat screen TV, microwave, and refrigerator. Guests can also expect a iron/board, coffee maker, and a hairdryer.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Room with Roll-In Shower - Mobility Accessible

  The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Room with Communication Assistance

  The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Room with Roll in Shower - Mobility Accessible

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Pedro Daniel (10/5): Amabilidad y comunicación efectiva - desayuno no tengo comentarios
• veronica (9/5): Muy bueno - Buena ubicación, enfrente a Universal, podés volver caminado 20min. El hotel tiene traslado a Universal a las 8. Las puertas abren a las 10. Pero está bueno para ir Epic.
• Céline (9/5): Un séjour agréable et proche des parcs - La proximité du parc Universal Hôtel très propre, petit déjeuner simple et efficace et personnel sympa
• Kimberley (8/5): - No one at the small pool. The restaurant across the parking lot “Millers” was so good we ate there twice! A nice walk to Universal Walk but not for kids! No conditioner in the container on the bathroom wall.
• Edson (8/5): Muito conveniente - Localização excelente! As instalações são um pouco antigas. Em alguns corredores cheira a umidade.
• Yaremis (1/5): -
• Castillo (8/5): - Ubicacion cercana a restaurantes y supermercado, a los parques Universal y al outlet. Habitación cómoda. Poca variedad en el desayuno, podrían ofrecer jamón y queso para hacer sandwiches
• Taylor (9/5): Overall it was a really good stay and if we go back to universal we plan on staying there. - Wonderful location. Super close to universal, walking distance. Very close to convenience stores, a wonderful bar/restaurant called Millers Only thing we didn’t like was the wait for the shuttle, the day we waited it said the shuttle would be there at 8:05am it didn’t show up till close to 8:30 and the shuttle driver was really rude, yelling to customers to hurry up and get on the shuttle because we’re late and it was his fault, We decided to walk to universal the next 2 days so we didn’t have to wait for the rude shuttle driver.
• Michelle (5/5): Just call an uber - Breakfast was good. Short uber ride to Universal. The room we stayed in was okay. But night on night 2 the shower broke and was unable to be turned off. They could not fix it u til the next day so we listened to water run all night. They also announce shuttle service to and from the parks. But the shuttle only runs once a day and it was just a black escalade. So there were like 20 of use waiting for a shuttle that had room for only 4 people. They had to pick everyone up in batches. We gave up and rented an uber.
• natassia (8/5): Muy bien! - La ubicación es perfecta para que uno pueda ir caminando a los parques de Universal (más allá de que tienen un bus que lleva a los huéspedes también). El desayuno era sencillo pero bien y el personal fue muy amable!
• Alfredo (8/5): - Si , estuvo bien !! La ubicación, buen estacionamiento, y hablan español El desayuno un poco flojo , pero igual daba como para salir satisfecho
• Andrés (4/5): Bien ubicado, lo único que destaca. - Cama grande y cómoda, ducha calentita. Televisor funcionando. La atención muy mala, nos trataron como ganado. Poco ánimo de apoyo por parte del personal... Pedí a ver si me podían prestar unos platos o vasos... Los vasos plásticos y los platos de plumavit. decepcionante.
• natassia (8/5): Muy bueno! - La ubicación es perfecta para que uno pueda ir caminando a los parques de Universal (más allá de que tienen un bus que lleva a los huéspedes también). El desayuno era sencillo pero bien y el personal fue muy amable!
• Mark (10/5): Great - Great Na
• Arina147 (9/5): -
• Shannon (1/5): Bad odor and roaches on the pillows. - There is nothing I liked about this hotel I did not like the strong odor that was stinging my nose when I first enter the lobby. I asked the desk clerk to look in the room and they allowed me too after a quick walk through the room We put our bags in and went out shopping when we returned to the room to get comfortable we noticed hair on the bed and in the refrigerator then we further noticed tiny roaches, crawling on the pillows. we immediately gathered our belongings and left the hotel. Worst place ever we were stuck 2 o’clock in the morning, trying to find another place to stay. I have plenty of photos but they only let you upload four.
• Kathleen (10/5): -
• Israel Neftali (10/5): Excelsa - Solo pls tenga agua para los clientes Pls offer regular water for customers Todo ok All ok
• Mirna (9/5): Very good option for the price. - Close to the parks, excellent customer service. Cleanliness was not bad but could be better
• Nahbi (10/5): Excelentisimo - La comodidad al 100 Un poco el precio elevado
• Marco (7/5): -
• Javier (6/5): Average. Great location, great staff. - Room was ok, the staff is great. The location is excellent if you want to go to Universal Parks. We've been to this hotel several times over the years. And each time we go there's something missing. The more noticeable item is in the breakfast. There use to be variety of options. Something concrete, we went on 2019, there was bacon and the option between waffles every day, as well as different types of bread. Now there's no bacon, they alternate between bread and bagel each day, and the waffle machine is available only once a week. It's the small things, but each time we go we get the feeling that the hotel is in decline. Don't know if we'll go again there next time.
• Alejandra (9/5): - Excelente ubicación, habitaciones amplias, excelente personal muy amable y servicial
• Luiz Gustavo (1/5): Pior local do mundo para hospedar e não fizeram o estorno - Péssimo Fui ameaçado, não tinha quarto apto mesmo pagando. Medo, terror, desdenho, mentiram
• SWADHIN (7/5): -
• Vasquez (8/5): -
• Gilles (8/5): -
• Maria Florencia (7/5): -
• Maria Victoria (9/5): Buen hotel cerca de universals studios - Muy bien situado. Habitaciones amplias y cómodas. Piscina y lavandería a disposición. El desayuno se podría mejorar y hay un poco de polvo en las habitaciones.
• Catia (8/5): - Nice and very close, the stuff was very nice too
• James (10/5): Very pleased. - The free shuttle service to Universal and the free breakfast. Nice if shuttle would have had later times for pick up from park.
• Heike (8/5): -
• MIRANDA (7/5): The time spent at the hotel was good - Typical breakfast nothing spectacular about it . It was adequate and the location was good The shuttle service was not what I expected taught there would be more options in terms of pick up and drop of time times so essentially I was not able to use this service
• Granados (5/5): Aceptable - La cercanía a zona de compras y Universal No se veía aseado, las cortinas de la habitación sucias, chorreadas, nada agradable
• Ana Carolina (10/5): -
• paul (10/5): Going to Unversal stay at this hotel access to everything - Convenient location to Universal parks and restaurants and a excellent breakfast
• Marcella Timo (5/5): - The location it is really good, very close to universal parks. The hotel also have free parking. The breakfast is awful, not worth at all, very limited options. They don't have a water filter for the guests, which is something important considering that Orlando is a hot city. The ac is very noisy. They only have two shuttles per day, it goes to the park at 8am and comes back as 5pm, that's it.
• sumilbrno (10/5): -
• Karol (9/5): -
• Orlando (9/5): Excelente Ubicación - La ubicación El AC del pasillo se descompuso y tuvieron que poner deshumidificadores
• Juan (9/5): - Las habitaciones son cómodas limpias, buen servicio del personal. Super importante, de las dos maquinas de café que tenían la que realmente dispensa café recién molido estaba mala, el café instantaneo de Nescafe no es una buena opción que ofrezca un Hotel de este calidad.
• Aniuska (5/5): -
• Quiana (10/5): - Great
• Phillip (7/5): -
• Angel (9/5): - Everything but one thing The breakfast. There wasn’t many options
• Rhonda (8/5): Overall we had a great stay. Plenty of dining options within walking distance, and a short walk to Universal. I would de - Great location. Friendly staff. Typical hotel complimentary breakfast. Pillows were lumpy.
• Murielle (9/5): Hôtel très confortable et très commode - Hôtel très bien situé pour se rendre aux Parcs Universal. Et navette proposée par l’hôtel très commode. Chambres très confortables Piscine un peu décevante mais agréable quand même
• Vega Marrero (8/5): Muy bueno - Excelente ubicación, muy cerca de universal El olor a humedad
• Denise (2/5): -
• RUIZ (10/5): -
• Elodie (7/5): - Tres proche du parc a 30 min a pied nombreux restaurant à proximité
• Rhea (10/5): -
• Michael (10/5): -
• Magalie (8/5): -
• CHICA PARRA (9/5): Buena opción por su ubicación y es buena la relación precio beneficio - Está bien la relación costo beneficio Un poco viejo el ascensor y los aires acondicionados
• Christopher (10/5): -
• thierry (9/5): Séjour agréable, on y reviendra ! - L’emplacement près d’universal studio et le Monsieur de l’accueil qui était très sympathique et a fait l’effort de nous parler en français.
• Mayra (10/5): -
• Stéphanie (8/5): - L'emplacement, très proche à pieds des parcs Universal, la literie était très confortable et le petit déjeuner assez complet. Une cafetière dans la chambre aurait été appréciée. Des efforts sur la déco mais besoin d’un vrai rafraîchissement (notamment la douche)
• Sabmona (9/5): Bon emplacement pour Universal... - Comme bcp, l'emplacement par rapport à Universal studio (entre 25 et 30 min de marche). Le petit déjeuner basique mais suffisant. Le self laundry disponible (paiement en CB). Le fait qu'ils réceptionnent les locations de scooter. Le parking gratuit. Des commerces de proximité utiles aux alentours. La taille de la chambre sachant que nous étions 4 dont une en fauteuil roulant (la chambre n'est pas une chambre spécial pmr). La propreté douteuse de la literie. La tapisserie au sol. Le bruit de la climatisation suivi par celui du mini frigo vide.
• Daydream33002339194 (10/5): Try the deli. Is your last stop - Juliana is an excellent host at the deli. Her attitude, attention and smile just makes me feel like home. Very outgoing and not shy towards the guests. Definitely the hotel is really family oriented, clean and the people working there should be very valuable for the upper management.
• Jeanevelyn (9/5): - Super limpio. Desayuno variado El shuttle no incluye el parque Epic Universe. Una de las razón por la cual los escogí fue el shuttle
• Ahmed (6/5): الإقامة مقبولة - الموقع المرافق قديمة
• Nicolás (9/5): - Cama cómoda No hay variedad en el desayuno
• Anabrasasa (6/5): - Ubicación y las camas muy comodas El desayuno muy escaso. Excesivamente escaso.solo huevina revuelta y salchicas y poco más. A
• Wendy (8/5): -
• Ruby (10/5): -
• Bernard (8/5): -
• Maria Florencia (7/5): - Breakfast
• Michael (10/5): - Shower could use an upgrade
• Adeline (9/5): - Emplacement à quelques minutes à pied d'Universal et en plus le parking était gratuit. La chambre était assez grande et la salle de bain aussi. Des restaurants et commerces sont à proximité à pied. Petit dej simple mais suffisant.
• Ako (9/5): - Shuttle service to Universal N/A
• Dafni (8/5): Muy buena relación calidad y precio - La cercanía de los parques de Orlando y de algunos restaurantes Poca información del personal en cuanto a orientación de sitios cercanos, lo que creó confusión y nos hizo perder el tiempo
• Benjamin (10/5): - Location Nothing
• Santiago Javier (10/5): -
• benoit (9/5): Beau point de départ pour visiter Universal ! - Bien situé pour se rendre au parc universal ! 20min à pied ! Parking de l hôtel gratuit, on a pu laisser notre voiture après le check out et partir visiter le parc. La chambre était propre avec 2 grands lits pour nous 4. Petit déjeuner correct, sans plus.
• Brian (7/5): If you need a place that is close to Universal that offers free transportation, then this works. - The daily shuttle service going to and from Universal Studios. I enjoyed the breakfast as it made a nice option to grab something and go. Even though there was a breakfast, the pancake maker was broken/not working for a period of those days I was there. And I could tell the machine when it was working, wasn't doing too good. Also, there were scrambled eggs every day. Which I guess is fine, but when you stay for a string of days together, you hope for some different options. Yes, there was cereal, it was stale, yes there was bread/bagels with a toaster and there was yogurt machine (although that was down the last day I was there). Which made the sausage options the best part of the breakfast.
• Benjamin (10/5): Its a perfect place to stay if you are going to the parks. Be aware of the vending machine prices. - Everything except the vending machine Vending machine prices where to much specially when you have the Walgreens in front.
• Leanne (6/5): Good location , room average - Bugs in the room and staff service was poor and no late check out option As above
• Sondra (9/5): -
• Delphine (7/5): Bien - Emplacement pour aller au parc restaurant shop et station essence juste à coté La salle du petit déjeuner est petite choix limité
• anneh148 (10/5): Outstanding service! - Stay was very nice, staff was polite, room was clean, location perfect. But my biggest rave is for service after the stay. I accidentally shipped an amazon package to the hotel location... don't ask... and when I called to see if they could assist with sending it to me Philip was awesome!! I sincerely appreciate his patience and understanding with my dilemma. I emailed him a prepaid UPS shipping label, and scheduled the pickup, he got it all ready, and my package arrived to me in just a few days. Will 100% stay with them again. Thank you Philip!!!!!
• Gilles (8/5): -
• Andrea (10/5): Excelente - La ubicación es perfecta, tanto que quisimos ir a un parque temático más que no habíamos planeado solo porque quedaba a menos de 10 minutos todo el complejo de Universal El desayuno estuvo delicioso, muy esperable como desayuno de hotel La poca duración del viaje
• Daniela (5/5): -
• Eleonore (8/5): -
• Mélissa (9/5): - L hôtel est situé à proximité du parc. parking gratuit. Petit dej correct, suffisamment pour pouvoir partir avec le ventre plein
• Szeszák (7/5): -
• Joanna (4/5): Fatal - Ubicación Sucio, cortinas de tela vieja rotas, pelos en el baño, todo viejo con olor a polvo. Recepcionista terrible su atención pésima. Tuve opción de pagar con tarjeta o darle el valor exacto en efectivo cuando lo más fácil era darle más y que me de vuelto en cualquier momento. Desayunos asquerosos, yo y mi hija pasamos sin desayunar por lo malo que era
• Deona (8/5): You cannot beat this location for this deal! - I would definitely stay at this location again. It was central to everything we needed, and the free shuttle ride to Universal Studios and free breakfast were a great bonus. For the price I was able to get from Booking.com, you cannot beat this location! Because it is very family friendly, sometimes other occupant's children are not so mindful of how loud they are stomping around the room. But, it's nothing that was a deal breaker.
• Marquis (1/5): - manager very helpful adn understanding the room the quality the cleanliness and the oder picture don't match room
• rachel (8/5): -
• Karolina (8/5): -
• Judit (7/5): -
• Elio (7/5): - La ubicación No tienen agua en la habitación, no me gustó el desayuno
• Noelia (7/5): Agradable - Está cerca de los parques, y el desayuno está bien. La habitación es grande y cuenta con microondas y nevera, lo cual viene genial para comer en la habitación. El suelo es de moqueta y el baño un poco anticuado. El bus de universal vuelve sobre las 5, lo que para nosotros es demasiado temprano y finalmente fuimos en nuestro coche y lo dejamos en el parking para aprovechar todo el día, aunque puedes coger Uber de vuelta.
• christele (9/5): - Chambre propre, machine à laver à disposition, bon emplacement. Le petit déjeuner n est pas de qualité. Navette pour le parc uniquement à 8h du mat ( les parcs ouvrent à 10h) et retour uniquement à 17h30 (fermeture des parcs 21h). Du coup nous avons du prendre quand même la voiture. J avais choisi cet hôtel pour la navette....🫠
• Sandra (6/5): - Grundsätzlich in Ordnung. Lage und Preis okay. Frühstück war sehr einfach - keine gute Qualität/ - Geschmacklich ließ es zu wünschen übrig..
• Mendieta (10/5): -
• Guy Laurent (6/5): -

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