The Trafalgar St James London Curio Collection by Hilton
Location: 2 Spring Gardens, Trafalgar Square, London, gb
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Historic Building with Art Deco Design
Experience a stay like no other in our historic building featuring 131 beautifully designed bedrooms, including 15 luxurious suites. The Art Deco design exudes the glamour of travel's golden age, creating a relaxing atmosphere with bold color choices and playful ornamentation.
Convenient Location
Situated just 400 meters from Charing Cross Tube and Rail Station, The Trafalgar St. James, London Curio collection by Hilton offers easy access to popular attractions. Explore Leicester Square and Piccadilly Circus within a 10-minute walk, and discover the West End theatres less than a mile away.
Diverse Venues and Exquisite Dining
Indulge in a variety of dining options and venues to suit every mood – whether you want to eat, drink, work, or play. Our spaces are artfully designed to ensure a relaxed and memorable stay for all our guests.
Book now for an unforgettable experience at our hotel!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Kid meals
- Public transport tickets
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Electric bicycle charging station
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Family Connecting Room
3 Queen Beds
721 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
-
Suite (Landseer)
1 King Bed
538 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
-
Suite (Railton)
1 King Bed
Internet - Free WiFi
Food & Drink - Espresso maker, free minibar items, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
-
Spring Garden Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. This suite is air-conditioned and features a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a tiled floor. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Trash cans
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
-
St James Premium King Room
With large windows, this room has a king bed and sofa bed offering complimentary WiFi, mini-bar, bath and shower, and complimentary mineral water. Other features include a flat-screen TV, work desk, tea and coffee making facilities and a large bathroom. Bathrobes are also provided.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Sofa bed
- Trash cans
- Cots
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
-
Suite, 1 King Bed
1 King Bed
Internet - Free WiFi
Food & Drink - Espresso maker, free minibar items, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
-
Studio (Trafalgar)
1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
-
Family Room, 1 King Bed with Sofa bed (St James)
1 King Bed and 1 Double Sofa Bed
377 sq feet
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
-
Trafalgar Queen Room
With large windows, this room has a queen bed offering complimentary WiFi, mini-bar, walk-in shower and complimentary mineral water. Other features include a flat-screen TV, work desk, tea and coffee making facilities and a large bathroom. Bathrobes are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Trash cans
- Cots
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
-
Nelson Room with Two Queen Beds
With large windows, this room has a 2 queen beds offering complimentary WiFi, mini-bar, bath and shower, and complimentary mineral water. Other features include a flat-screen TV, work desk, tea and coffee making facilities and a large bathroom. Bathrobes are also provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Trash cans
- Cots
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
-
Trafalgar Studio
This larger suite is decorated in a modern, urban London style and has one king bed. The private bathroom features a spacious walk-in shower and soaking tub. Enjoy complimentary WiFi and soft drinks from the mini bar along with multiple USB charge points and an array of additional amenities including a Nespresso Coffee machine, amenities bathrobes and mineral water, making this room perfect for those short city stays where a little more space goes a long way.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Sofa bed
- Trash cans
- Cots
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
-
King Room with View
The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The double room has a flat-screen TV, a tea and coffee maker, a safe deposit box, as well as heating. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Trash cans
- Cots
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
-
St James King Room
With large windows, this room has a king bed offering complimentary WiFi, mini-bar, walk-in shower and complimentary mineral water. There is also an armchair or mini chaise lounge, with some rooms offering city views. Other features include a flat-screen TV, work desk, tea and coffee making facilities and a large bathroom. Bathrobes are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Trash cans
- Cots
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
-
Trafalgar King Room
With large windows, this room has a king bed offering complimentary WiFi, mini-bar, walk-in shower and complimentary mineral water. Some rooms have a bath and shower. Other features include a flat-screen TV, work desk, tea and coffee making facilities and a large bathroom. Bathrobes are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Trash cans
- Cots
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
-
Studio Suite
This suite features a tea/coffee maker, air conditioning and minibar. Enjoy complimentary WiFi, seating area and complimentary mineral water. Perfect for longer stays, our Studio Suites have one king bed, a seating area, and an en-suite bathroom with bath and shower. This suite is decorated in a modern urban London style and offers complimentary WiFi, tea and coffee facilities, laptop safe and USB ports. Brew a fresh cup of coffee or tea. Extra amenities include bathrobes and complimentary mineral water.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Cots
- Feather pillow
- Hypoallergenic pillow
- Privacy curtain
Guest Reviews
- Erling (9/5): Top location, super staff, ordinay breakfast. - Comfort and location. Breakfast good, however somewhat ordinary selection in breads/ bakery and toppings.
- Hayal (8/5): Keyifli - Kahvaltısı yeterli, odalar temiz, konumu muhteşem Gayet güzeldi herşey
- annalisa (8/5): -
- Peter (10/5): -
- Anna (5/5): - Больше всего понравилась локация отеля. В объекте размещения есть ряд важных нюансов, которые нужно исправить: -это запах комнат (от ковролина скорее всего пахнет), ближе к вечеру про выключенном кондиционере невозможно. - регулировка температуры и музыкового фона в спортзале, поскольку в первые 2 сутки мне было жутко некомфортно заниматься, очень холодно было, дуло так, что можно воспаление легких подхватить; - конечно же в 5* отеле свежевыжатый соки должны делать самостоятельно, а не покупать у кого-то, честно я не пила, поскольку были сомнения, что он настоящий.
- Jeffrey (9/5): Nice room, great location. - Room very clean and comfortable. Breakfast buffet disappointing, much of the food was cold. However the ‘a la carte’ food was good.
- EROZAN (10/5): -
- Ricardo (9/5): -
- Andy (6/5): Great location but a bit overpriced. - Location was great. Overpriced and the breakfast in particular was very disappointing - especially for what is classed as a five star hotel. Ordered eggs Benedict for breakfast and it turned up in a couple of minutes and was cold with cheap ham.
- Susan (8/5): - Very warm and friendly staff
- Azizbek (9/5): - Breakfast does not match the status of hotel
- Sandra (9/5): -
- Vivian (10/5): Wonderful hotel with great location and wonderful staff - Great location. Rooms spacey and comfortable. Welcoming lobby and wonderful restaurant offering a great breakfast. But the staff is what stands out the most. Specifically the two concierge’s Adrian and Sajjad; they were very attentive and helpful!! Adrian went the extra mile after I made an online booking for a tour but put the wrong date. Adrian contacted customer service for me and fixed it so we were sent a new booking for that day and we could go on our tour. Really enjoyed our stay 😊 Only but were the pillows…too soft.
- Mayumi (9/5): -
- JILL (9/5): -
- Gil Gepstein (10/5): -
- Daniela (10/5): - Fantastic service, facilities and location
- mohammed (9/5): -
- Andrew (10/5): -
- H7532LPkatrinaj (10/5): Fabulous! 100% Recommend - Fabulous hotel in a fabulous location for sightseeing! The staff was attentive and genuine. Specifically, Rob was fabulous! He anticipated our needs, was genuine, fantastic conversationalist, and made our experience even better.
- Henrich (8/5): -
- Patanisco (10/5): 6 Lovely Days in Centre of London - Stayed for 6 days at the Trafalgar as a family of three. The service and welcome was excellent. Nothing was too much trouble and the team really shone when dealing with our 6 year old boy. We also had a celebration with family and friends there which again was excellent. The location is unbelievable and taking our son down to see the palace etc which is minutes away was a delight. He played each day in St James Park. Highly recommend.
- Ian (10/5): -
- Leisha (8/5): Great location for theatre district - Location was excellent - walking distance to theatre. Great in room service. Breakfast selection a bit disappointing, but we didn't leave hungry. Room seemed different to the one I thought I'd booked. Roof top bar was closed.
- nataliefK937PP (10/5): Lunch at Rockwell - My daughter and I had a wonderful lunch in the Rockwell restaurant. The food was excellent and the service from Rob was absolutely fantastic; attentive, relaxed, polite and nothing was too much trouble.
- beatricegC5875NH (10/5): A beutiful memory - We had lunch at this Bistrot for our anniversary (from Italy) and we were welcomed VERY WELL! Wonderful atmosphere, very good food and very friendly and attentive staff. We were served by Rob who treated us amazingly. It was like being home! In addition, they surprised us with a dessert for our anniversary! Thank you for this beautiful memory of our vacation in London
- ianmI9123EC (10/5): Fantastic! - A fantastic stay - the hotel was exceptional and can’t recommend highly enough! Sajjad was super helpful and couldn’t do enough to assist our stay.
- Karwendel52 (10/5): 25th Anniversary Trip: Wonderful hotel in a fantastic location - We spent 5 days in London for our 25th Anniversary. We loved The Trafalgar St. James Hotel. We wanted to be on Trafalgar Square: We have studied the Battle of Trafalgar since college, never forgetting Nelson's command to his fleet as he attacked the combined French and Spanish Fleet off Cadiz, Spain, "England expects every man will do his duty". Consequent to Nelson's victory, Napoleon's Grande Armée could never attempt an invasion of England! Only a few steps from Trafalgar Square and the hotel is "The Mall" - a wide avenue pointing straight at Buckingham Palace with Royal St. James Park on either side and Hyde Park just beyond. We walked and ran in St. James Park and Hyde Park. His Majesty's Theater is a five minute walk from this hotel. The Phantom of the Opera is still there and we attended a wonderful afternoon matinee performance. Recommended - and what we did - and easy to reach from this hotel: High Tea at Aqua Shard on the 31rst floor of the Shard and the nearby Borough Market where we enjoyed paella with lobster tails at Furness Fish Grill. This recently renovated hotel is spotless with great modern amenities. Our room was on the 3rd floor and was quiet and very comfortable. We were fully at ease and we felt safe at all times in this hotel and we rested and slept very well. The hotel staff and concierge were friendly, highly competent and most helpful and they added substantially to the wonderful time we had in London for our Anniversary. We beg understanding regarding our photos: We took no photos of the hotel itself because we think the available hotel brochures do the hotel justice. We wanted to show the many nearby wonders and adventures surrounding this great hotel.
- Tanya (10/5): excellent - The welcome was exceptional with the added cheeky glass of fizz the staff very friendly the beds very comfy a very lovely stay nothing
- Cheryl-Ann (10/5): - fantastic location, amazing bed and pillows, lovely rooms
- ellenmH7330VU (10/5): Good hotel and location - Great hotel and location. Very kind and helpful staff, especially Zakira! Would definitely recommend this hotel.
- Paula (8/5): Location excellent, but a little pricey. - Fab location. Good breakfast choice. Thought it a little expensive, our room was nice, no view, but was a little in the small side for the price paid.
- theaw902 (10/5): Dinner at restaurant - Great service at the restaurant, thanks Chandavi and team for making the birthday celebration dinner so enjoyable!
- gwendolynm466 (10/5): Wonderful hotel and excellent concierge service. - KGaPifa was a huge help as concierge, giving us helpful local knowledge and restaurant ideas. He was so pleasant and nice. The hotel is beautiful. Our room was lovely and kept well cleaned.
- caroiregui (10/5): Amazing experience! Rob is the best! - We loved the restaurant. The breakfast was amazing and the service even better. Rob was our server and he was AMAZING! he went above and beyond and helped us with our allergies. Kudos to Rob for all his help!
- Rudi_Angelika (10/5): Zentral gelegen mit freundlichem Personal - A wonderful hotel from which many sights are easily accessible on foot. Special praise for the very friendly staff. Especially with Rayssa, the day begins with a good breakfast and perfect service.
- maureenbI9414AM (10/5): Excellent stay - Enjoyable experience staying here at the Trafalgar St. James! The rooms were very accommodating! You like to say a special thanks to Rayssa, the hostess in the restaurant every morning. We were traveling with our family and young grandchild. Rayssa was so friendly and took special care us. Making sure we were comfortable. She also remembered our beverage selections and rooms! She made us very comfortable and made our breakfast so enjoyable!! The entire staff at the hotel was very accommodating! Great stay!!
- Tatsi (8/5): -
- 766nicl (10/5): Amazing afternoon - My friend and I visited whilst our children were dancing in London. Our host Rayssa and waiter Wagdali were so attentive and helpful. My friend is wearing a medical boot after an Achilles trauma and they helped us to our seat, enabled her to elevate her boot and generally exceeded our expectations. We enjoyed a couple of white wines - we tried first to make sure we liked the flavour. The afternoon was incredibly enjoyable and I would wholly recommend a trip to The Trafalgar. Thank you so much for having us ❤️
- mariomI4436GB (10/5): Hot willies - Yaya hooked us up with a fine dining experience, food didn’t need salt and pepper. Martin brought the heat with the willies. Highly recommended
- anaiss366 (10/5): Fantastic meal - Super tasty meal from the beginning to the end! Very attentive, efficient and friendly service. Yahya and the restaurant manager really made my evening extra special Looking forward to being back very soon!
- Freedom08492756782 (10/5): Great hotel in the most convenient location in London - Best location for art galleries, restaurants, and theatre. Friendly and helpful staff, Raul the manager, in particular, Adrian and Sajjad at the concierge desk, and Rayssa in the restaurant. We would definitely stay again on our next trip
- Quest09417472761 (10/5): Lovely atmosphere and excellent service - I had a wonderful experience at this restaurant. The atmosphere was warm and welcoming, making it a perfect place to relax and enjoy a great meal. The staff (Miss Shazia) incredibly friendly, attentive, and professional throughout our visit The menu offers a great variety of options, so there is something for everyone.
- 611lynda (4/5): Disappointed and let down - My husband took me to London to see a show, and he had decided to splash out and treat me to a 5 star hotel stay to celebrate my 60 birthday. We chose The Trafalgar St. James London, Curio Collection by Hilton because of its central location and because it advertised on their website that there was a roof top bar, which we thought would be a lovely place to round off our evening after the show with a cocktail before retiring to our room. We arrived at the hotel at 12pm knowing that we would not be able to check in until 3pm as stated on the website, so we asked if we could possibly leave our one small overnight bag with them so that we could enjoy the sights of London until the room was ready. The receptionist was very accommodating and said that would be fine, she said that we could leave the bag and that it would be in our room when we came back to the hotel. She told us that she would call us when the room was ready, by 04:50pm we had still not received a call so we decided to head back to the hotel anyway. Upon arrival, the receptionist appeared to be confused as to who we were and proceeded to make a quiet call on the telephone and did a lot of whispering with her colleagues behind the reception desk. We could not hear the conversations being had but felt uneasy by the tension. This went on for the best part of 15 minutes, and finally we were given our room keys and told the room number with no apology offered for the delay. We made our own way to the room; our bag was not there despite being told that it would be, but it came quickly afterwards. We were told that the contents of the mini bar were complementary; there were 2 cartons of water which were required for the hot drinks machine anyway, and 2 small bottles of coca cola, gee thanks! We went off to have dinner and enjoy the show and headed back to the hotel for the rooftop bar, only to be told it was not in use due to refurbishment – this was not mentioned when placing the booking online, we were very disappointed. We instead opted to buy 2 glasses of wine in the hotel bar area downstairs; the bar man asked us to take a seat and he would bring them over to us which he promptly did; we had only just taken a sip of our wine when another member of staff came over to us with the bar bill, we said that we had intended to buy another drink and pay for everything later, but as she produced the card machine anyway we paid right away, including the service charge for the 20 second walk the bar man had made from the bar to the table we had chosen! There was no offer to charge it to our room. When payment was taken, another member of staff came over to us less than a minute later and asked us to drink up as the bar was closing; naively, I thought that when you are a resident at a hotel, the bar would usually stay open a little later. We drank up as instructed and retired to our room, feeling extremely underwhelmed at the unfriendly treatment so far. We were made to fell like total riff raff! The next morning, we came down for breakfast and we were surprised to see that it was a buffet breakfast. We had expected that we would be met, seated, and an order be taken, you know, the usual “5 star” treatment one could usually expect at almost £500 a night! As there were no members of staff around, we had found a table ourselves and waited for some form of service. Eventually somebody did come over to us and after “telling us off” for not waiting to be shown where to sit, told us to help ourselves to the buffet and offered us a menu with a small selection of alternative ways to have eggs. She said that we could have 1 complimentary beverage with our breakfast…1! We checked out of the hotel after breakfast; we were not asked if we had enjoyed our stay. Whilst we tried not allow this experience to ruin my special birthday surprise, we could not help but feel completely let down; it was most definitely not the 5-star treatment one would expect to receive in such an establishment. Such a shame, as the actual hotel was beautiful!
- Sydneysider1112 (10/5): Super hotel!! - This was our first time staying at this hotel and it didn’t disappoint. As soon as we walked into the hotel we were met with a beautiful scent of fresh flowers which were situated in the reception and a welcome glass of prosecco was a nice touch. All staff that we interacted with were so friendly and helpful and thank you to Fred for allowing us access to the rooftop bar, which was closed, so we could observe the incredible views of London. This would be a perfect spot on NYE!! Our King Trafalgar room was clean, comfortable and modern and the a/c was excellent. There were plenty of options at the breakfast buffet as well as specific orders available from the menu. Overall we had an outstanding stay at this centrally located hotel. We would definitely return and highly recommend!
- erikaturnergale (10/5): Date lunch - Service was excellent. We had Wagdali as our waiter and she recommended plates her knowledge of the menu was excellent. She also recommended the mocktail as I wasn’t drinking. We will definitely be going again.
- Jean-Noel (8/5): Superbe emplacement personnel, très agréable - L’emplacement stratégique de l’hôtel. L’amabilité du personnel. La qualité de la literie. Le Rooftop qui doit être magnifique en période de beau temps. Les chambres sont très sombres, les fenêtres ne s’ouvrent pas ce qui n’est pas agréable pour dormir
- Benjamin (8/5): -
- lelans2023 (10/5): Just great! - Lovely service from everyone, especially Sai, who took care of us for the evening. Great food and music. Will come again.
- Michelle (7/5): -
- Shay (9/5): -
- Andrew (10/5): -
- Philippe (10/5): -
- Jörg Loskant (10/5): -
- Fran (10/5): Lovely place great location - The little touches meant a lot ! Being welcomed in, being offered a glass of prosecco, having an umbrella made available for the good old British weather ! Nothing !
- sophie (9/5): - L'emplacement est top!!!proche de tous les sites à voir et à visiter rien
- Malool (10/5): מיקום פצצה מלון מקסים, נקי, שרות מעולה ולמרות שהוא ממש במרכז הוא שקט. ממליצה בחום - הכל
- Simon (10/5): First stay but won’t be the last - Staff were all great. Restaurant was excellent. Bedroom modern and clean. Location was perfect for the theatre area. Nothing
- Hay (9/5): היה מעולה! - מלון בוטיק ברמת חמישה כוכבים. המלון יפה ונעים, החדר היה מהמם. הצוות בדק לשלומינו כל יום. היינו 3 בנות בחדר ואחת ישנה על מיטת ספה, כשביקשנו מזרון נוסף להניח על הספה ופן חזק יותר הם מיד הביאו. המיקום מעולה!!!
- Shane Stafford (9/5): -
- Fox (10/5): -
- ALAN (10/5): -
- Ali Rıza (7/5): Konumu çok iyi. Ama ikram ve oda kalitesi fiyatı ona göre yüksek. - Konumu Odalar ve otel eski.
- Richard (10/5): - Tudo! Limpeza, conforto, espaço, tudo excelente!
- Laurence (6/5): Tolle Lage! - Die Lage Die Ausstattung der Zimmer ist in die Jahre gekommen, Flecken im Teppich, unsaubere Fenster, defekte Gardienen. Im Eingangsbereich, zusammengewürfelte Dekoration, leere Weinflaschen als Deko!
- Jon (10/5): Great experience all round - Close to where i needed to go, easy to access nothing
- Sora (10/5): -
- Alexandra Vanessa (9/5): -
- Leonard (7/5): - The decor and the cleanliness were ideal. The staff gave decent service, but nothing extraordinary. The restaurant food was average.
- Kevin (9/5): À refaire - Top accueil top restaurant et petit déjeuner Rapport qualité prix pas au top mais prix de Londre centre aux fête de noel
- Joshua (10/5): -
- Pedro (8/5): -
- Jose Luis (8/5): -
- Louise (9/5): An amazing stay for our family - Clean tidy and good location Nothing, it was perfect
- 356edwardg (10/5): Great experience - Great team. The restaurant manager,Rayssa is as kind and helpful as the can be. She is awesome. Ask for her when you get there
- L1694BTryanb (10/5): Top Notch Service/ Best Location - The perfect location for Christmas and NYE. The staff is absolute “best in class”, especially Rayssa the hostess; Rob our morning breakfast server; and Tom the concierge. Likely the best hotel experience we’ve ever had and we travel a lot as a family. We will definitely be returning to this hotel because of the service level and location.
- 862marceloc (10/5): ***** - We can here for a cocktail on New Years Day after the parade and very much enjoyed our experience. Raj provided exceptional service and great conversation. Would defiantly return!
- jenniferkw2026 (10/5): Ace experience! - The location of the hotel was spot on especially over the Christmas market time. We walked nearly everywhere including the Palace theatre and the London Eye. Walking into the hotel you’re transported into a place that makes you feel prestigious and the staff increase that experience! They are incredible all around…my kids continued to say every day how NICE everyone was to us…customer service was impeccable, from the door man, check in clerks, concierge and the dining staff. The breakfast buffet is TOTALLY worth the money and I’m so glad I paid extra upon booking to include it in our stay. Rob was our server throughout our entire stay, he was attentive and friendly. The cleaning staff do an EXCELLENT job of keeping the rooms cleaned and stocked, and I loved the fact that the mini bar was always refreshed every day and that it was complimentary. We stayed over New Years Eve and they closed the streets around our hotel for fireworks. I was expecting to hear all of it from below but we heard nothing. Considering the location of the hotel there were no disturbances whatsoever. I would 100% recommend this hotel to everyone I know and we would stay here again.
- extonwayne (10/5): Terrific wine bar right at Trafalgar Square - If you are lucky enough to have Umberto take care of you in the fabulous wine bar then you are enjoying top quality wine and service. I cannot say enough about the entire experience.
- K670AIchristophert (10/5): Thank you for a lovely Christmas experience! - On 23rd December, my family visited the Trafalgar for a Christmas drink. We were very ably served by Rayssa, who was very accommodating of our needs, including the youngest member of our family, and this really made the difference in how we enjoyed our stay. I will definitely recommend this place to stop for a quality drink in central London with quality service to boot.
- P3461RWgails (10/5): 50th birthday- made to feel very special! - We were there for my 50th birthday and the team were amazing! I was made to feel really special and we were taken care of very well from start to finish. Rayssa took a Polaroid picture to celebrate our day and when Raj took over on the shift switch he was equally attentive and amazing. The food was delicious and very reasonably priced. Highly recommend!!
- neil (9/5): -
- neeyavshah13 (10/5): Second Visit, Same Outstanding Experience! - This was our second stay at this hotel—first in March 2025 and again in December 2025 for Christmas. We absolutely love the location! The staff here is exceptional, especially Mrs. Hisa, who greets us every morning at breakfast with warm hospitality and goes out of her way to make us feel special. She is wonderful with my 5-year-old daughter, which means so much to us. At the bar, Mr. Bobo is fantastic—always attentive and ensures you’re well taken care of. Truly a great experience all around!
- alsdls (10/5): Perfect stay at The Trafalgar St. James - This was our third stay at The Trafalgar St James and it did not disappoint. The staff are amazing and make you feel very welcome. Our room was impeccable, tastefully decorated, and the bed was extremely comfortable. The bar staff are friendly and professional. Breakfast was delicious!
- francesca (8/5): -
- ifionlyhada (10/5): Recommend Highly. - We had a magical time at the Trafalgar Hilton Hotel. The staff is amazing and attentive. The Rockwell restaurant is fantastic. Food is well prepared. Drinks are varietal and interesting. The do make the perfect English Tea! We had a wonderful time. Can't wait to go back.
- danmB3825FQ (10/5): Great location, best concierge service, rooms with two beds, and breakfast package - Went on a last second family trip and learned quickly that hotel rooms with two queen beds can be tough to find in Westminster; but the Trafalgar St. James has them! Our teen and young adult were happy to have separate beds in the Nelson Double Queen Room while my wife and I enjoyed the Spring Garden Suite with the ambient window light and cozy sitting area for the family to hang out in. Complimentary in room treats (sodas, waters, cookies) are refreshed daily. Do yourself a favor and get the breakfast package. The buffet is wonderful, and included made to order Eggs Benedict and Royale are very good. We were able to make the most of our short visit to London by having a hearty breakfast to start our days and then just a light afternoon snack until dinner. And finally, the concierge staff are the best! Excellent dinner recommendations (including securing last second reservations), great directions/advice on how to navigate the tube, and coming through clutch with Christmas Day transportation to LHR. If you want to make the most of a quick trip to London, this is the location for you. Perfectly convenient to the major sites, wonderfully quiet and relaxing despite the bustle right outside the door, and staff dedicated to making your trip and stay enjoyable.
- Eliano (8/5): -
- Claire (10/5): - A beautiful hotel, fantastic location. Very clean. Comfortable bed.
- 577jjl (10/5): Nice food and service. - The atmosphere is cozy and warm. Food is nice and we like the portion. Rayssa and Shazia took care of us well. We will come back.
- maryannmE7864JY (10/5): Fabulous hotel and ideal location at Christmas - Flew in from RI. Son and family came down from Northern England and joined me for 2 days to explore London. We did Christmas light tour and Hamleys toy store with the grandkids. The St. James was everything I expected and more. From complimentary breakfast to turn down service at night. Can’t wait to come back!
- TomR863 (10/5): Perfect location, wonderful host - We stayed here around Christmas the last 2 years. Located in Trafalgar Square and convenient to most theaters, SoHo, Leicester Square, etc. Our host Rayssa greeted us and offered coffee and pillows while we were waiting for our room to be ready. The breakfast in the lobby was very good. Our waitress Shania took good care of us.
- ALUK2 (8/5): Great hotel and location let down by WiFi speeds - Just returned from a stay with family. Pros - brilliant location - great staff - great rooms - great bed/pillows - great smart tv (although regular tv channels using standard definition is poor, but that doesn’t matter so much when you can watch Netflix, YouTube etc.. on high quality) Cons - breakfast was a little disappointing, the fried eggs were regularly cold - apparently this hotel just recently had a refit and there’s no USB-c sockets in the rooms?!? Strange decision given that all new EU devices require USB-c - the biggest thing for me was the WiFi speed. It was very poor (down to 5mbs sometimes), if you want to work, you may find it difficult Overall A very good hotel with great staff and location. However, I cannot give this 5/5 until the internet speeds are sorted. Please offer high speed internet in all rooms.
- buzzlightyear2016 (10/5): Fantastic Sleep and Breakfast - This is the first time we have stayed at The Trafalgar St James. The location perfect as the hotel is positioned on the south west corner of Trafalgar Square. So very close to Leicester Square, Covent Garden, Regent Street, Oxford Street etc. We stayed for 1 night and had 2 Trafalgar rooms (622 and 624 interconnecting). Although not Trafalgar Square facing were quiet and slept extremely well in the comfy beds. Breakfast was buffet style with various other egg items that can be ordered. In the party we have dietary requirements of gluten and dairy free and a vegetarian. There were no issues and everything was clearly labeled and lots of choice for everyone. We had a drink (or two) at the roof top bar last night and sat outside with the amazing views of Trafalgar Square and London. Outdoor heaters and blankets kept us warm. A nice experience whether you are staying here or not. Overall a great stay and probably now is our go to hotel in London for its location and great experience. Look forward to staying again
- Vicky (10/5): Perfect 🥂 - The hotel is amazing , location is perfect, the hotel staff go above and beyond to make sure you have everything you need , rooms are spotless the breakfast is fab , thank you for our wonderful time . There was nothing to dislike , absolutely amazing hotel
- Jenny (10/5): The staff went above and beyond to make our stay special which was fantastic as it was my husband’s 50th birthday - Everything Nothing
- Rolland (10/5): Excellent - The staff were so attentive and courteous it made our stay extremely pleasant The only thing which did annoy was I rang for fresh milk at lunch time and was told they would send some up straight away by 3 pm still know we went out and got back by 6.30 still no milk my daughter went downstairs and ask a steward for milk and explained that we had phoned previously he apologized and said he would sort it straight away yet by 8 pm still no milk in the end after we had drinks and food at the hotel my daughter went up again to reception and actually brought the milk up herself ! It’s a small ask especially when there’s a note in the room saying just dial 0 for fresh milk and a little disappointing
- 37pepeg (8/5): Good but not excellent - Great hotel location. Beautiful hall in a Christmas attire , cosy and welcoming . Staff available and smiling . Rooms spacious , clean , comfy bed and good night sleep. Very poor mini bar . Not enough space in the bathroom for toiletries. The outdoor rooftop did not have enough space for all guests . The indoor rooftop area was nice but needed some fixing ( wobbly tables, poor cocktails quality). Breakfast buffet was tidy and a good variety however the quality of the products was not at a 5 star standard (frozen products, fruit juices not fresh ).
- 721pushpaa (10/5): Great - Rockwell Bistro Food was excellent. Good choice. Service excellent Thank you Raj. Beautiful place , lovely Christmas atmosphere.
- Alfredo (9/5): - Ubicación y personal
Photos
