Crowne Plaza London Kings Cross by IHG
Location: 1 Kings Cross Road, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Crowne Plaza London Kings Cross offers elegant rooms with air conditioning, satellite TV, and modern amenities for a comfortable stay.
Convenient Location
Centrally located between the West End and the City of London, the hotel provides easy access to major attractions and transport hubs, including St Pancras Rail Station.
Superb Connectivity
With Wi-Fi available throughout the hotel and close proximity to three tube stations and a bus station, guests can explore the city with ease.
Experience the perfect blend of comfort and convenience at Crowne Plaza London Kings Cross. Book your stay now for a memorable experience!
Important Information
The pool and spa are currently closed until further notice
Please Note: Rates inclusive of dinner only include dinner for up to 2 adults. Children sharing room with adults will be charged extra for dinner at the hotel.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Security alarm
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Vegetarian menu options available
Rooms Available
-
Premium Double Room with Two Double Beds
This air-conditioned room features an private bathroom, a TV and tea/coffee making facilities.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Room
This air-conditioned room features an private bathroom, a TV and tea/coffee making facilities.
Please note that upon arrival, the property will do its best to meet your preferred room bed type and smoking preference. This is subject to availability and cannot be guaranteed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Premium Queen Room with sofa bed
This air-conditioned room features an private bathroom, a TV and tea/coffee making facilities.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Premium Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Yip wing (5/5): -
- Julie (7/5): - Comfortable room We ate in the restaurant that did not have enough staff. The restaurant manager delivered our main course before we finished our starter. Drinks took ages to come.
- Nicky (10/5): Good reasonable base for central London - Great location
Staff great
- Jane (10/5): Very comfortable stay ,great location - Clean - well maintained N/A
- Veerle (9/5): - het ontbijt was heel lekker, vriendelijk personeel het dubbel bed was smal, er was geen plaats in de badkamer om jouw toilettas in plaatsen
- Helen (6/5): -
- Christian Arturo (10/5): Excepcional. Recomendable experiencia - El desayuno, las camas y toallas
- Debaire (8/5): - Les employés très sympathiques, petit déjeuné complet et très bien cuisiné, lits confortables et chambre propre Un peu loin de tout avec des enfants, cher qd même, mais comme tous les logements à Londres
- Anatolii (7/5): -
- Ruth (7/5): - Ligging. Ontbijt. Te duur voor wat het was.
- Kayleigh (8/5): -
- Angelo (6/5): - La posizione è la colazione Ho dimenticato in camera una borsa ed una maglietta , ho più volte contattato l’hotel sia attraverso Booking sia direttamente senza ricevere risposta
- Johnny Lillelund (7/5): -
- Siobhan (10/5): -
- Mehmet Ali (10/5): -
- Marta (9/5): -
- hilmi ertan (10/5): - More
- Martin Polívka (9/5): -
- Hrafn (9/5): - Nice hotel close to Kings Cross
- cb999999 (8/5): Very friendly - Ammi is very kind when bringing up the food…. and the telephone staff at room service are very friendly
- miapH6739XC (10/5): Great service in restaurant - Ammi was amazing in the restaurant !
- Anne-Gaelle (8/5): -
- Michelle (9/5): -
- Japić (7/5): - They gave us earlier check in! Ifet on the reception was very nice and kind. The room was smaller then expected.
- Daniel (7/5): -
- Penny (9/5): Lovely stay. Welcoming staff and good facilities. - A lovely welcome on arrival and smooth check in process. Can’t fault it x
- Valerie (10/5): Top - Heel mooie ruime propere kamer
- BarnaliG1 (10/5): Outstanding service by Nima and her colleagues. Highly recommend. - Outstanding service by Nima and her colleagues. Very attentive to food allergies as well. Highly recommend.
- Mirjam (8/5): - Mooi groot en goed verzorgd hotel, lekker ontbijt De bedden waren veel te klein
- Ezquerro (1/5): - Nos cobraron la primera noche, aún sabiendo que no íbamos por una causa justificada
- Christine (8/5): En fin vistelse för hela familjen. - Älskade frukosten, sängarna och badrummet med takdusch
- Therase (10/5): Would return to Crowne Plaza, Kings Cross - We were 2 adults and two children 8 + 9 and were able to walk (25 mins) from Euston station which was great. Our room was great, 2nd floor. Big walk in shower. Breakfast was excellent - loads of choice. Big shout out to Awan (? spelling) who greeted us on arrival, he was so lovely and friendly - was great for granddaughters to see how lovely people can be. Our room was ready super early and so he checked us in early, which was soooo helpful. Also shout out to the female member of staff managing the luggage room that day (sorry don't have her name) - she was also helpful and friendly and spoke to my granddaughters in a genuine, lovely way. I like that. Just a minor thing really. The dressing table/chair set up in the bedroom was awkward. Perhaps a smaller chair or move dressing table and chair towards the window slightly as it was awkward to walk around the bed if someone was sitting in the chair at the table.
- Willem (10/5): Perfecte uitvalsbasis voor een 5 daags verblijf met het gezin. - De ligging, het uitgebreide ontbijt en de vriendelijke staf De wifi en de matrassen haalden niet de kwaliteit van de rest van het hotel. Maar dit was de meest betaalbare optie met volwaardige bedden in een dure stad als Londen.
- Alison (10/5): Nights stay - The hotel was a great nights stay, staff were very helpful, rooms clean and spacious. Food was good and very relaxed everywhere.
If calling to London again will definitely stay again Couldn’t fault anything
- Chloé (10/5): - Le personnel a tous les niveaux est très gentil, le petit déjeuner très copieux, un restaurant dans l’hôtel si on ne sais pas où aller manger, l’emplacement à 15 minutes à pied de la gare. C’est sûrement le meilleur hôtel que j’ai fait, parfait à tout point de vue . La chambre était prête avant 15h, ils ont gardé mes bagage gratuit. Rien à dire c’était parfait . Merci Rien
- Domagoj (8/5): - Dobra lokacija, blizu king crossa tako da je jednostavan dolazak s aerodroma i linije za centar grada. Lijep i moderan hotel Sobe trebaju malo pituravanja
- Tiffany (4/5): If you can, seek other accommodations at a better value for your money. - There is not much to like about this particular property with the exception that the restaurant closes at 10:30pm. Other than that nothing special ir reflective of the Crowne Plaza name of old. The Crowne Plaza of old had a door person to greet guest and to assist with luggage, especially since there are steps leading to main doors. Check-in staff had the appearance of rather being somewhere else. Music in restaurant was too loud and too theme( India) specific. Beds were not as comfortable as the Crowne Plaza of old.
- Rubén (9/5): - Localización. Relación calidad precio.
- Jean louis (8/5): -
- anjalI1892TD (8/5): Cosy and clean - Not as close to Kingscross as you might think (10-15 mins walk), but clean, cosy and comfortable with a good breakfast and cheerful friendly team (shout out to Seedi and his awesome coffee skills).
- carlylem2026 (10/5): Great service - Service in the dining room was very good. We were served by Nima who did a great job.
- BritBoyInGA (8/5): I guess it all depends on the rate you pay. - My room was clean, comfortable and I slept well.
Don’t stay here just because it has a lounge. The evening ‘snacks’ are very poor (cheap quality) and the drink options are basic.
When I went to enter the lounge, which is situated on ground level, just off from reception, my card didn’t work, even though when I checked in I was told my card would give me access. A quick trip to reception quickly solved the problem.
I did have a couple of appetizers in the bar area one evening, and whilst staff were very friendly, the appetizers were Iceland quality = poor defrosted, deep fried 'korean' chicken and calamari.
Breakfast was 'OK'. Not the greatest quality, but plenty of choice and nothing was terrible.
As my review title states, I guess how much you enjoy your stay will depend on what rate you pay.
- Curiosity758015 (10/5): Wonderful stay - Lovely hotel. Sylvia was great. Made our stay comfortable and amazing.
- Salerno (9/5): Shirt but very comfortable stay. - We had a short but very comfortable stay. Reception staffs are very friendly and accommodating.
- Ovidiu Ionut (9/5): -
- Erika (7/5): - Great Breakefast and quick checkning and out. Bath anf toilet were blocked.
- Eric P. (7/5): -
- Danielle (6/5): - Poor poor location! Not near King’s Cross or a tube to get there! 15 mins walk at least! Not great with 3 cases and a child! Rooms very small and cramped!
- Pranjal (9/5): -
- Ewelina (9/5): Pobyt był bardzo pozytywny. Drobne niedogodności nie były niczym obniżającym poziom usługi. - Wyjątkowo uprzejma i pomocna obsługa, wygodne łóżka, duże i miękkie ręczniki. Śniadanie jest monotonne. Niewiele warzyw. Kawa słabej jakości.
- Kara (10/5): -
- Giusj (8/5): -
- Burcu (7/5): -
- audrey (9/5): -
- Barbara (9/5): - The room was spacious and quiet, excellent facilities. Very friendly staff, good breakfast selection.
- svR8923FY (8/5): Fine! - The food was generally good. Nothing bad to say about the service, very friendly.
- Safari36387697450 (8/5): Very good experience ! - Very nice hotel and the food and service was very nice to !
- 744chrissyd (10/5): Awesome stay! - The fish and chips are awesome! We will be getting more tonight. The house salad was delicious! We ordered room service and it was delivered fast. AMMI is amazing! She greeted us with the biggest smile and placed our dinners for us. She said she would run back up to our room if we needed anything. Great customer service!
- Trek12326898508 (10/5): Amazing - Great staff and service. Very nice place. Loved Sylwia’s personality!!
- sharronm232 (8/5): Restaurant service - Shiny @ the restaurant for breakfast , excellent service , Thankyou
- Giovanni (8/5): ottimo - Tutto niente
- Tina (10/5): It was one night but quiet enough clean. - Location
- luigi (10/5): perfetta per londra con aeroporto luton - posizione palestra pulizia colazione tutto ok
- Massimiliano (7/5): -
- Natalie (10/5): Amazing customer service and caring staff - Outstanding customer service from the staff. From the minute we arrived to leaving. Fabulous team! Well done
- 287mirjamv (10/5): Very friendly en very delicious - We had a delicious dinner and were served by Dee (and Ammie) , two very sweet girls. Dee also gave us some nice tips to visit the next day in London.
- Volkan (9/5): -
- Audrey (8/5): Hôtel que je conseille - Très bon accueil, établissement de bonne qualité, bien situé, personnel aimable et professionnel, petit déjeuner varié et en bonne quantité, pas de problème de bruit alors que notre chambre était côté route. La moquette de la chambre mériterait un lavage
- Paulina (10/5): -
- Linda (9/5): -
- Jenny (10/5): -
- Phillippa (8/5): Great room - Large room Could not regulate shower temperature, water very hot. My shower cap was taken by the cleaning staff but no replacement provided.
- Mauro (10/5): - Tutto
- nicole (10/5): -
- Saba (8/5): -
- JBelle91 (10/5): Bar and restaurant - Great hospitality special mention to Papani.
- mustafaaQ9979OH (10/5): London visit - Overall excellent stay friendly and helpful team
- Daniela (9/5): -
- Michael (8/5): -
- Christopher (7/5): -
- Tony (10/5): -
- Roberto (9/5): -
- Michael (8/5): -
- Christopher (9/5): - Location
- Sampson (8/5): - Friendly and approachable staff
- Peter (6/5): Boring, business hotel. - Location - near our daughter; plus on-site parking; Couldn’t open bedroom window; parking had to be organised with a third-party (app) before arrival (only 15 spots available);
- Øystein (7/5): -
- Marco (8/5): Fantastica Londra - Accoglienza dello staff
Buona colazione
Posizione ben collegata Moquette
- Deproost (9/5): - Lovely stay, the receptionist allowed us to check in early. The room was very comfortable and very quiet. Had to ask for another bottle of water to make tea. However, another bottle was sent up very quickly. The coffee and tea sachets were very limited although I'm sure if we'd asked we would have been given some.
Tv channels were only terrestrial and given the price of the rooms this was surprising.
- Tabata (10/5): Maravilloso - La atencion del recepcionista Zain y em general el personal muy amable. El hotel es muy bonito, muy amplio y muy limpio. Regresaremos y lo recomendaremos
- Jalena (8/5): -
- Faidon (9/5): -
- Traveler629373 (10/5): Recommended for a good night's sleep - Two nights in May 2026. Easy to check in, polite and professional staff. Clean, comfortable and quiet room, and I had a very good sleep. Used the restaurant for dinner and had a very nice meal for a reasonable price with excellent service from Ammi.
- Martin (9/5): -
- Dan (8/5): -
- Brenda (8/5): -
- Yvonne (9/5): Exactly what we expected & location simply perfect - Clean, friendly staff & location was perfect for our weekend plans. Nothing
- Natalie (9/5): -
- Martin (7/5): -
- Bosnjak (10/5): -
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