The Enclave Hotel and Suites

Location: 6165 Carrier Dr, Orlando, Florida, 32819, Orlando, US

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - anytime

Check-out: 10:00 AM

Instructions: Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Front entrance ramp
• 24-hour front desk
• Wheelchair accessible
• Elevator
• Smoke-free property
• Free self parking
• Well-lit path to entrance
• Stair-free path to entrance

Guest Reviews

• Steven (7/5): Great location. - Didn’t have breakfast. No bar or shop on site.
• virginia (1/5): Indescribable - nothing really When we arrived there was no one to ask about anything the next day there was a girl with virtually no english we couldnt get get a safe because we were told they didnt provide this service contact the owner then it was the same with towels and toilet rolls no where to leave a suit case for a couple of hours while waiting for airport tv stopped working after two days all we were told was contact the owner and nobody knew who the owner was
• Elaine (10/5): Excellent location, poolside and comfy spacious apartment, great for family on a budget - Excellent instructions pre check in with door codes etc. Car park close to room and free Spacious, basic but very ample facilities for us as a family, all little details provided were lovely, the apartment is right by the pool and there is a small terrace with 2 chairs to sit outside. Air con was so welcome and very powerful! We really enjoyed our stay The only thing we thought was we would like a physical key over the codes but absolutely nothing to complain about and would definitely rebook when we come to Florida again.
• Vivien (1/5): Disappointing - It was clean is the only thing. The host replied promptly when I contacted him Very outdated and in need of major renovation if not knocked down and re built. Our unit was very smelly with damp and occasionally a dirty smell. Unit was full of scented plug ins to combat smell
• George (9/5): Great place would come back - Only thing I have is the walls had some spots and holes in walll and the shower head need to clean. But over had a great stay and hope to visit soon. Thanks a lot
• Kathleen (5/5): Passable - the wifi was really good it was old and dated .one of the tvs wouldnt work we could not use the bath tub we was there for 14 days with no change of bedding or towels but we did have a place to wash them on the 4th floor the hotel its self was a big let down nothing was open not even a shop on site other people in the hotel was playing very loud music all night for the last 3 nights of our stay we where glad to come home the unit was ok but would never stay in the enclave suits again
• Michael (1/5): Bad - Nothing...owner did not have door code correct and we had to wait 40 min standing outside until he answered the phone. His wifi lock is defective were we noticed it unlocked and relocked front door. 3 times over 2 hrs while watching TV. He advertised one total all fees and taxes, then added $130 more for an undisclosed cleaning fee. The bedroom dressers literally has 15 inches of room between the dressers and beds. The closets had no doors on them at all. The refrigerator had no ice maker and no ice trays at all. The kitchen had only 3 glasses for a 2 bed 2 bath. The owner is so cheap, he wanted to be paid for us to use the safe. This unit is 3 feet from the elevator, so all party drunks are outside your condo door all night. The unit has Luke warm shower water. Owner unresponsive and clearly is not investing money to keep this unit nice.... We will be disputing all with booking.com and his undisclosed cleaning fees. Some unit owners do charge a cleaning fee and others do no charge one. This owner did a bait and switch.... Also early checkout at 10 am on a Sunday is nuts. Rent from a different owner who cares about quality. Nothing...owner did not have door code correct and we had to wait 40 min standing outside until he answered the phone. His wifi lock is defective were we noticed it unlocked and relocked front door. 3 times over 2 hrs while watching TV. He advertised one total all fees and taxes, then added $130 more for an undisclosed cleaning fee. The bedroom dressers literally has 15 inches of room between the dressers and beds. The closets had no doors on them at all. The refrigerator had no ice maker and no ice trays at all. The kitchen had only 3 glasses for a 2 bed 2 bath. The owner is so cheap, he wanted to be paid for us to use the safe. This unit is 3 feet from the elevator, so all party drunks are outside your condo door all night. The unit has Luke warm shower water. Owner unresponsive and clearly is not investing money to keep this unit nice.... We will be disputing all with booking.com and his undisclosed cleaning fees. Some unit owners do charge a cleaning fee and others do no charge one. This owner did a bait and switch.... Also early checkout at 10 am on a Sunday is nuts. Rent from a different owner who cares about quality.
• Sarah (3/5): 2 - cause we booked with you the enclave washed there hands with everything didn't want to know to be honest one towel.each for 17 days no bed change at all, terrible no remote in bedroom for tv no help with hurricane as well what can I say tv in living room no signal most of the time other than that and air con only coming on certain times no control for us at all other than that hey ho the hotel reception didn't care at all about us being rude as well cause we booked private
• Janet (6/5): - This was a privately-owned studio in Enclave. The studio had water damage under kitchen and bathroom cabinets which appeared to have been many weeks prior from the mechanical room beside us. The hallway outside our room was in horrible condition but the studio was very clean and comfortable with many windows. Loved our little unit otherwise and owner was very helpful. Bed was very comfortable. The pool was great. The wifi was terrible. The grounds seemed to be getting rundown.
• Jeffrey (6/5): CONVENIENT LOCATION BUT NOT WHAT I PAID FOR - Easy check in and location I booked a balcony but never got one (when I queried this I was told it was a balcony when quite clearly it wasn’t, we had a ground floor apartment without a balcony) Wi-Fi/internet was poor, TV reception was dreadful and hardly worked, some bathroom areas were in need of TLC, having a safe in one of the bedrooms that we weren’t able to use, Laundry facilities in building 2 weren’t working, thankfully the front desk assisted us
• Akiya (2/5): - The owner of the apartment was very rude. The apartment was dirty with only 2 wash cloths. The owner was terrible with commutation, and stop answering the phone all together. HORRIBLE!!! WOULD NOT RECOMMEND. I HAD TO GET A REFUND!
• Shecara (5/5): It was ok. The price is what made it ok. But not the climate. It was hot inside the apartment. - The location It was extremely hot in inside the apartment. No one was available to help. Housekeeping stated that they have nothing to do with the apartment. Me n my guest consistently woke up in a puddle of sweat. The ppl above us continuously kept throwing things over the their balcony. The explanation of the apartment also said we would have a balcony not a patio. It’s 2 different things.
• Gabriela (10/5): Exceptional -
• Anonymous (10/5): Our stay was great people are friendly and our suite was clean the host was only a message away and made sure we were ok -
• Jamonica (6/5): comfortable . - the pools and double bathroom. the slide door handle was loose and almost broken and I’m pretty sure the host knows it was like that and the are trying to charge me , very unprofessional and scam like so please be aware .
• Devin (5/5): Passable - very nice the remote didn’t work for the main room tv
• Murphy (10/5): Exceptional -
• Anonymous (8/5): Very good -
• Kristin (8/5): - Plenty to do around the hotel. Great restaurant in the hotel. Clean facility grounds. Friendly staff. Would have preferred more space in the unit. I’m a petite woman and I had to shimmy around the bedroom between the bed and the dresser. The shower was as small as a cruise ship shower.
• Angela (8/5): - Cleanliness was wonderful. To me, this makes or breaks a place. This place has everything we needed and was great for our weekend family getaway!
• Roxane (5/5): Passable -
• Gamal (10/5): Exceptional -
• Maleaha’s (10/5): Exceptional -
• Maria helena (10/5): Excelente - Gostamos muito da hospedagem neste hotel. Apto limpo, organizado e bem localizado. Pessoal muito atencioso. Voltaremos
• Joshua (2/5): The inside pool was closed and me and my kids wanted to use the gym and inside pool. - I liked I was down stairs and we did not have to wait on an elevator I paid to visit this hotel because they had inside pool and gym but they both was closed the two days of my stay. Also inside my private suite the shower/tub was backed up the drain were not properly working. Also upon leaving the place we left everything how we found but the people said we stained the sheets and burn holes in sheets which was false allegations and trying to take $100 from my account saying my family caused a mess there.

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