Room Mate Collection Isabella, Florence

Location: Via de' Tornabuoni 13, Florence, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Non-smoking throughout
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Art gallery on site
• Bicycle-friendly property
• Vegetarian menu options available

Rooms Available

• Deluxe Double or Twin Room

  Elegant room featuring antique furnishings, parquet floors and a variety of modern fabrics. It offers air conditioning, a 37" flat-screen TV and a mini-bar.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Key card access

• Single Room

  Uniquely decorated room featuring parquet floors and a variety of fabrics. It offers air conditioning, a 37" flat-screen TV and a mini-bar.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Key card access

• Standard Double or Twin Room

  Uniquely decorated room featuring parquet floors and a variety of fabrics. It offers air conditioning, a 37" flat-screen TV and a mini-bar.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Key card access

• Junior Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides soundproof walls, a mini-bar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Key card access

Guest Reviews

• Zoya (8/5): -
• Tanya (10/5): -
• jonathan (10/5): Magnifique hôtel très confortable proche de tout ce qu'il faut voir! - L accueil du personnel, très a Gentils et plein d attention. La chambre était très confortable, bien équipée et bien décorée. L hôtel est très bien situé à 10 ou 15 minutes de tout. Je le recommande vivement Rien à dire
• Wendy (10/5): Excellent location. Staff very friendly and helpful - Excellent location
• Hicham (10/5): Un hôtel génial propre et calme , personnel accueillant chaleureux et professionnel avec un très bon petit déjeuner -
• Fernando (8/5): -
• Meena (10/5): Perfect place to stay in Florence. - Clean, great location, super nice staff. Good, comfortable bed. Short walk to train station.
• Graham (10/5): When in Florence stay here it won’t disappoint - Fantastic location great hotel group I have stayed with the group in many places this one was brilliant and we were well looked after Nothing
• marie odile (9/5): Excellent globalement - L’emplacement. La chambre spacieuse Pas de réponse lorsqu’on sonne en bas , la porte ne s’ouvre pas et il y a un escalier pour accéder à l’ascenseur
• Sumaya (10/5): -
• Eduardo (9/5): -
• Andrew (10/5): -
• Kavita (8/5): -
• letizia (7/5): -
• Rafael (10/5): Amazing stay in the heart of Florence - Amazing. Very comfortable and extremely well located. Room was also very wide and cosy and the view was amazing. Shower could be better, but I can understand the struggle.
• Shruti (9/5): -
• MaryAnn (10/5): Despite the construction we will definitely stay here again! - Clean, friendly and helpful staff, great breakfast and location! The location was great but there was so much work/construction being done on the streets. Just a bit difficult to navigate with luggage.
• Janet (10/5): -
• Carmen (8/5): -
• Sebastian (10/5): -
• Jean Jacques (8/5): -
• Keith (8/5): - Breakfast was good. Location excellent The bath was too narrow to shower in. A non slip mat in the bath could eliminate slipping.
• KEISHA (8/5): Great location and value - Location was perfect, the bed was very comfortable and ghe AC worked beautifully. There aren't enough places to put your stuff in the bathroom (sink and shower) and the only mirrors are in the bathroom.
• Olga (10/5): I liked staying in your place - Nice staff very helpful, thank you Rebecca I was expected to have bath in the room, and our room was very close to room for cleaning ladies so we waked up because of noise but it is not a problem
• Brandon (7/5): Great location, but a few flaws with the property - Great location, bath products were good Mold in shower, AC did not cool to the temperature it was set to. No where close to 20 degrees Celsius. Felt more like 25 - 28
• Mia (10/5): - We stayed in the junior suite. I think it was a perfect stay in firence. Good location. We would love to come back. Nothing
• 155abigailx (10/5): Central location with great services - The location of the hotel is amazing. Walking distance to all attractions and train station. Although there are some stairs to get to reception, you are able to ring bell for luggage assistance. The breakfast buffet was great but different menu items for each day. I think it’s because the hotel is in an older building, the door and walls are not too sound proof so you might want to bring ear plugs if you are a light sleeper. Overall really good service!
• Sih Hartanto (1/5): Horrible stay. Horrible service, room, comfort - Nothing. Horrible service the staff was racist and very unhelpful. The rooms were super dirty, had mold everywhere (especially the toilet), and we found a dead rat at the bottom of our bed. Just don’t come here
• seda (8/5): - Konumu çok merkezi. Odalar temiz. Her istediğinizde temizlik mevcut. Bütün her şey düşünülmüş. 25 basamak merdiven çocuklu aileler için sıkıntı olabilir. Kahvaltı çok yetersizdi şok oldum görünce.
• Marie Ange (10/5): - Tout Tout
• Susan (8/5): -
• MARCELA (10/5): Un lugar ideal para alojarse en Florencia - La ubicación del hotel nos encanta!! La habitación y el baño cómodos y espaciosos, con todo lo necesario. La larga Escalera de entrada no es una incomodidad ya que el personal se ocupa de las valijas. Es un lugar para volver siempre!! Que el ascensor pare siempre en el 1er piso. Controlar la limpieza durante la estadía.
• MANUEL (8/5): Hotel muy agradable, con personal muy atento y una perfecta ubicación - Ubicación, atención del personal, decoración general del hotel. Baño muy pequeño para 2 personas, dado el nivel del hotel. Ausencia de cajones o armario para poder colocar la ropa. Incomodidad de la entrada con escaleras sin ascensor.
• Nicole (9/5): -
• Iryna (9/5): -
• GlobalGos (10/5): Fantastic Hotel in a perfect central location. - What can I say about this excellent hotel. We stayed here with friends for 5 days recently and had a great experience. The hotel is perfectly located, central for all attractions, lots of bars and restaurants and just round the corner from the Ponte Vecchio. It is also not far from the tram stop which is the perfect way to get from the airport, and very cheap. The staff at the hotel are excellent, very attentive and helpful and Alessandra was so lovely and really fun which made our stay even better. Breakfast was great, very reasonably priced and a great selection. The hotel also has a lovely lounge area with a small help yourself bar, which we relaxed in with our friends occasionally. Just to note, the hotel has quite a lot of steps which they do let you know about in advance but also a small elevator which holds three people. Our rooms were large, beautifully furnished with a well equipped bathroom, a well stocked mini bar, Dyson hairdryer and fresh bottled water daily. To summarise, a really lovely hotel with excellent staff, a high standard of everything and in a great location. We wouldn’t hesitate to use again when we return to Florence.
• 隼輝 (10/5): -
• mark (10/5): Beautiful hotel. Centrally located, well equipped with lovely staff. - Beautiful hotel. Lovely comfortable bedroom with a well equipped beautifully presented bathroom. Lovely welcoming staff, especially Alessandro who was so lovely and fun and also willing to help pass on information about bars and restaurants.
• Akram Ahmed Jamal (9/5): - Location, room size, bathroom, The elevator in the middle between the entrance and first floor
• Roland Kiong Hong (9/5): - Excellent service - constantly & timely communications from start of booking till checking in and during our stay Excellent location - walking distance to all nearby attractions The 25 steps to the reception and a small lift.
• spencer (10/5): Perfect we’ll definitely come back for a quick getaway - Perfect location, peaceful garden nestled right below the castle walking distance to all the restaurants necessary and grocery stores and pharmacies Perfect size for a couple of two Two bedrooms two bathrooms Extremely clean
• o (9/5): - Everything as rated my room hasn’t been cleaned despite 2 requests, however, the head receptionist swiftly made the arrangements.
• Jeferino (9/5): -
• Itai (10/5): -
• Kelly (10/5): Excellent Location; Luxury Hotel - Excellent location - walking distance to everything. Staff are very helpful. We enjoyed having a good breakfast in the morning with coffees/cappuccinos made to order. The breakfast had fresh fruit, pastries, yogurt with toppings, some warm items like eggs and bacon. Multiple juices - enough to get your day going. The hotel is clean, beautifully decorated. The bathrooms have a great layout. We stayed in a suite that was slightly larger and just gorgeous. Nespresso in the room and little pastries was a nice touch. Beds are beyond comfortable - I'd like on in my house! You will not be disappointed. n/a
• Riva (10/5): - Everything. Perfectly located, staff are wonderful and very good breakfast. Nothing.
• Pablo (10/5): Una estancia perfecta - Nuestra estancia fue perfecta. El hotel está situado en la mejor zona de Florencia. Cerca de TODO. El personal fue inmejorable, especial mención a Davide, que nos atendió a nuestra llegada, nos gestionó un cambio de habitación, proporcionó recomendaciones para comer/cenar, gestionó las reservas y nos sentimos atendidos en todo momento. El desayuno muy completo. El hotel impecablemente limpio. Todo perfecto. Volveremos
• Monika (9/5): -
• Mathis (10/5): -
• Louise (10/5): -
• stevenpW4379UA (10/5): Clean Central and excellent staff. - The hotel location was perfect, central to the main city attractions and all in easy walking distance. Our room was very clean, well appointed and serviced each day. Breakfast was good, the staff all attentive and polite. (Thank you Alexandra). We were delighted with the hotel.
• Samantha (8/5): Two nights of absolute bliss - Fantastic location N/A
• Packwood (9/5): Clean central great staff. Excellent. - Location was excellent, walking distance to everything. The room was clean comfortable and well appointed. Staff were fantastic. It was great. One complaint (if you can call it that) Lack of English language TV channels, if only a BBC news channel)
• Elfriede (8/5): - Sehr freundliches und zuvorkommendes Personal Leider war es sehr laut, extremer Strassenlärm von einzelnen "Rasern" - kleines und beengtes Zimmer, der Eingangsbereich zum Zimmer erforderte "Akrobatik" beim Verlassen des Raums (Türe, Stufe, Breite....)
• Roberto (8/5): -
• Eleni (10/5): - Beautiful, spacious room, great service and location During the weekend there was some noise, apart from this everything was perfect
• Miguel Ángel (9/5): -
• Chris (9/5): -
• Liubov (10/5): - Великолепно, понравилось абсолютно всё, хочется вернется снова.
• Giovanni (7/5): Basso rapporto qualità prezzo - Posizione Servizi, struttura, scale, bagno, rumori
• ALİ (10/5): Wonderful stay, totally recommend this hotel. - The location is excellent, walking distance to all the major sites, on a very nice street. We staying in a superior double room which was large for city hotel standards, nicely furnished and comfortable. The bed linens and towels are lovely! The staff were all extremely kind and helpful but professional at the same time. A special mention for the gentleman who served coffee and tea in the breakfast room (sorry I didnt ask his name) who was very gracious and friendly. A good selection of hot and cold choices for breakfast. Wifi was fast and efficient. Overall a very good stay. Thank you! The bath was quite narrow and slippery and it was not easy to take a shower.
• Mikel (8/5): - Falta de ascensor hasta primera planta
• 168AndrewB (10/5): A superbly located hotel in Florence - We stayed in the Hotel Isabella for four nights in February to visit Florence. Our daughter had stayed here last year and recommended it to us. From the moment we arrived the staff were fantastic. Nothing was too much trouble from carrying our suitcases, explaining all the hotel facilities, offering us a choice of rooms to cleaning our rooms everyday and generally making us feel welcome and giving the strong impression that nothing was too much trouble. The hotel location is perfect as it is so central and within walking distance of all the sights we wanted to see along with restaurants cafes and shops. We felt we had great value staying in this lovely clean and quite upmarket hotel. Checkout at midday is a very convenient time and our suitcases were stored by reception while we had a last look round before coming back to collect them before heading to the airport. When we visit Florence again we will definitely try and book the Hotel Isabella.
• Elizabeth (10/5): -
• Funda (9/5): Çok memnunum yine kalmayı düşünüyorum - Harika bir konum Kahvaltıda biraz daha çeşit artırılabilir
• Granada (10/5): Perfecto - El equipo del hotel es encantador y muy atento. Nos trataron genial y tuvieron varios buenos detalles con nosotros. La zona es muy segura y el hotel muy coqueto, ideal también para mujeres que viajan solas. Está entre 5 y 10 minutos a paseo a todos los puntos de interés.
• Chris (10/5): Great hotel and location - Location is perfect
• hamdan (4/5): The hotel is disappointed - Hotel location and the room size No lift from the entrance (25 steps then a tiny lift [1m x 1m] maybe]
• Di Pietrantonj (10/5): -
• Livia (10/5): -
• rosana (8/5): - Gostei do conforto e localização Das escadas para chegar na recepção (não tem elevador) somente depois de uma grande lance de escadas
• karen (10/5): Love at first sight! - Es lejos uno de los lugares más lindos y con caracter en el que me he quedado: la ubicacion es imbatible, el staff amable, disponible y atento a resolver cualquier duda. La decoración impresionante y el desayuno maravilloso! Me quede una semana y no me quería ir! Gracias por una estadía de ensueño.
• Dong (7/5): -
• Saleh (10/5): -
• Raul (9/5): Wonderful trip and stay in Florence at Isabella - Great location ! Great service Small rooms but very nice !
• mohd (8/5): -
• Anastázie (9/5): -
• Tom (9/5): -
• karen (10/5): -
• Claire (10/5): Wonderful little hotel in great area of Florence! - I stayed here two times while in Italy and had a fantastic experience both times. The value of this hotel for the price is pretty unbeatable. I stayed in two different single rooms, which were both super cute, comfortable and clean. The hotel is very centrally located, about 5-10 minutes walk to the Duomo, Uffizi, Ponte Vecchio, Pitti Palace, Santa Maria Novella train station, and the excellent area of Santo Spirito across the river. I felt very safe as a solo female traveler in the immediate area—it was well lit and busy but not too loud at night. The staff were very kind and accommodating. The showers (in the single rooms at least) are very small even for Europe, which could be an issue if you are a plus-size or very tall person.
• Ioannis (10/5): - Everything excellent The door nex,t to my door room 30 was screaking from early in the morning till late at night. The carpet in the lift very dirty and very bad cut.
• Maria (9/5): - Alt var fantastisk og anbefales på det sterkerste!
• Oscar (8/5): -
• WENYI (9/5): -
• Brad (9/5): Great room in a good location - Great location, friendly staff, wonderful breakfast , and clean room Lots of stairs
• Vincenzo (10/5): -
• Angel (8/5): -
• Gwen (7/5): Hotel is good for a short stay in Florence. - Location is great, right in centre with easy access to everything. Breakfast was fine, room was spacious and had everything needed but a bit dark. Staff nice. There is a set of stairs to get to reception, difficult with bags. No real bar. There's a make-shift table with a few bottles on it in the lounge area.
• Mariya (10/5): -
• Jin (9/5): - Breakfast is great, and the service is excellent.
• MARIA CRISTINA PERES (7/5): - Da cortesia atenção e dedicação dos funcionários. Café da manhã fraquinho / falta de showet gel no banheiro/lpeza um pouco deficiente.
• Mounia (8/5): - Le fait de me demander de payer le sac à linge C’est trouve ça peu inapproprié
• Lech (10/5): -
• Aus Visitor (10/5): -
• Marco Daicampi (10/5): La cortesia che fa la differenza - La posizione è centralissima e la struttura molto bella, ma che fa la differenza è la cortesia del personale. Complimenti Niente
• linda (6/5): It was generally comfortable but I did expect more from a 4 star hotel. - Location was generally good. Right in the centre and all main attractions accessible on foot as well as dining venues. The staff was very helpful and friendly. A few things: (1) it was on the main strip which I didn’t appreciate and so it was very noisy at night when trying to sleep; (2) the shower was tiny and I could barely move in it - noting that I’m a small woman; (3) my door wouldn’t close properly. As I was travelling alone this made me feel quite unsafe. I mentioned this on three occasions but I’m not sure what action was taken during my stay to fix the door.
• Ceren (10/5): - The location was perfect, right in the middle of everywhere.
• Phang (8/5): -
• marc (9/5): On espère revenir - Localisation L’accueil et la gentillesse du personnel Le petit déjeuner Mitigeur de la douche un peu laborieux
• Lawrence (10/5): Á hidden gem in the centre of the city. - Excellent location, professional and helpful staff. Excellent value for money.

Photos