Hampton By Hilton London City
Location: 12-20 Osborn Street, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location
Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.
Modern Amenities
Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.
Dining Options
Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.
Book now and be among the first guests to experience our welcoming hospitality starting May 2023.
Important Information
Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.
Please note that the hotel does not accept Diners Club.
Dinner is a set menu - 3 course meal (drinks not included).
A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Kid meals
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Broadcast Live sport events
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
Rooms Available
-
Queen Room with Sofa Bed
The triple room provides air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Sofa
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Queen Family Room
This quadruple room is air-conditioned and features a TV, a tea and coffee maker and a safe deposit box. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Queen Room - Accessible
The double room is equipped with a TV, air conditioning, a tea and coffee maker, as well as a safe deposit box. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Twin Room
The double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Queen Room with Two Queen Beds
This quadruple room is air-conditioned and features a TV, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Queen Room
This double room is air-conditioned and features a TV, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Superior Queen Room
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
King Room
The double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- Agnieszka (8/5): - Czysto, cicho, dobre spanie, wygodna łazienka Śniadania, brak produktów bezglutenowych, maly wybór, brak zwykłego pieczywa.
- stephane (9/5): -
- Karin (9/5): Alles bestens - Lage war perfekt, sehr sauber und bequeme Betten
Das Frühstück war ok, leider gab es keine Brötchen oder Brot, sondern nur Toastbrot. Für wenige Tage aber durchaus zum Aushalten.
- Monoshri (8/5): - Staff behavior
Breakfast
Clean
- Elisa (9/5): - Pulizia dell’hotel, gentilezza del personale Dovendo essere puntigliosi, la qualità del cibo a colazione, per esempio di uova e salsiccia, potrebbe essere migliorata, ma niente di cui lamentarsi
- Emilie (9/5): Hôtel super - Le métro était juste à côté, et tower bridge pas loin à pied. Le petit déjeuner était très bon. Rien
- Natasa (9/5): -
- Sofie (9/5): Mycket fint rum med bra sängar för 4 personer. Hotellet ligger på en tyst gata. - Bra, som förväntat. Det mesta fanns. Mycket trevlig personal vid frukosten som gärna hjälpte till eller bara frågade hur det var.
- Liliya (7/5): - La salle du petit déjeuner est juste à côté de la réception qui perd tout son charme. De plus, petit déjeuner est médiocre, la qualité laisse à désirer
- Ambra (10/5): -
- Ewelina (5/5): Nie polecam - Czystość pokoju bez zarzutu. The room I received was completely different from the one in the photo. It was very small and, most importantly, had a window covered with plastic. There was also no way to open the window. I asked for a room change, but was told it wasn't possible. Being in such a small and constantly dark room was very unpleasant.
Pokój, który otrzymałam całkowicie różnił się od pokoju na zdjęciu. Był bardzo mały i przede wszystkim miał okno zaklejone folią. Nie było też możliwości otworzenia okna. Prosiłam o wymianę pokoju ale otrzymałam odpowiedź że to niemożliwe. Przebywanie w tak małym i ciągle ciemnym pokoju było bardzo nieprzyjemne.
- Annabelle (8/5): Für uns als Familie richtig gut! - Wir sind als Familie mit zwei Teenagern angereist und hatten insgesamt einen sehr schönen Aufenthalt. Das Zimmer war sauber, ruhig und großzügig geschnitten. Zum Aufladen von digitalen Geräten gab es sowohl deren gängigen Steckdosen als auch USB-Anschlüsse, so dass nicht unbedingt ein Adapter mitgenommen werden muss. Das Frühstück war ausreichend und hat für den Start in den Tag auf jeden Fall gepasst. Kaffee/Tee/Wasser/Saft/Obstsalat - alles da. Die Lage des Hotels ist hervorragend – ein idealer Ausgangspunkt für Sightseeing. Auch das Personal war durchweg freundlich.
Insgesamt würden wir das Hotel zu 100 % weiterempfehlen und jederzeit wieder buchen. Einziger kleiner Kritikpunkt ist das Frühstück: Bei einem Aufenthalt von fünf Tagen wird es etwas eintönig, da es kaum Abwechslung gibt. Die Auswahl ist recht einfach gehalten (z. B. Toastbrot als Grundlage für Aufschnitt (weiß/vollkorn, kleine Croissants und Schokobrötchen - kein Brot, keine Brötchen oder anderes Gebäck).
- Jacek (10/5): - Breakfast was good. Location is very good. Comfortable stay in the room. Maybe just the frosted glass windows in the room with no view. Not really a problem.
- Mariana (10/5): -
- Gonçalo (10/5): - De tudo De nada
- David (10/5): -
- sally (8/5): We would very much book again but not include breakfast. - Its location and the room. We stayed for four nights and the room was kept spotless and was available for our early arrival.
Staff were very friendly and keen to help.
We made use of the ‘keep luggage’ service which was very helpful and easy to use. We found the breakfast too noisy as it was very busy most of the time. The quality of the food meant we just had cereal. We were aware on booking that this was likely to happen.
- Anita (7/5): -
- Ana (8/5): -
- Jessica (7/5): -
- Giulia (9/5): Ottimo soggiorno, children friendly - Personale super accogliente, camera spaziosa, silenziosa e pulita
- Ana (8/5): -
- Adriana (8/5): -
- Chrysanthos (8/5): Wonderful working team - The working stuff re amazing people!
Especially Pranav - a very nice young man from India working in the breakfast aerea-made us feel so welcome every morning! We come from Greece and warm smile and hospitality is very important for us!!We ll definitely be back! Everything was good
- Werner (8/5): -
- Daniel (9/5): Très bon rapport qualité prix - Les chambres très confortables Un peu loin du centre
- Colombo (9/5): -
- Rafael (10/5): -
- Lorenz77it (7/5): -
- Solano (8/5): Una estancia muy cómoda en una ubicación estupenda - Limpio, el personal amable. El desayuno con poca variedad
- Michael-P (9/5): - 2 min zur U Bahn. Zimmerservice. Bad. Qualität Frühstück
- Florence (8/5): - Gentillesse du personnel. Bonne literie, salle bain agréable manque toutefois de luminosité. Petit déjeuner moyen et non continental, jus de pomme insipide sur l'une des 2 machines. Petites viennoiseries industrielles et pour certaines probablement de la veille.
- Figen (7/5): Bu fiyata göre performans daha iyi olabilirdi - Temizlik Konum, odalarda su olmaması
- Silvia (10/5): - Pulizia e colazione
- Michael-P (8/5): - 2 min zu U Bahn. Bad. Ziemlich neu. Zimmerservice Qualität Frühstück. Preis für Gesamtqualität zu hoch.
- Kienberger (10/5): - Sehr sauberes Hotel, tolle Ausstattung im Zimmer, Betten sehr bequem. Modernes Hotel mit sehr freundlichen Mitarbeitern.
Frühstück war top! Große Auswahl, frische Zutaten und immer genug vorhanden Die Lage war in Ordnung, Ubahn gleich um die Ecke. Aber die Gegend war nicht sehr einladend, eher verschmutzt und unsauber.
- Christian (9/5): -
- Ida (8/5): - Good value, clean, nice staff. Friendly atmosphere.
- ANGELO (10/5): -
- Felipe (10/5): -
- ADRIAN (8/5): -
- Sharon (9/5): -
- ADRIAN (8/5): -
- Filippo (7/5): -
- LEONARDO (8/5): -
- MUNARIN (8/5): -
- Michał (7/5): Good location for visiting London tourist attractions. Breakfast below average. - Hotel location is good for visiting London attractions, next to Aldgate East tube station. There are few restaurants and grocery stores around. Breakfasts were exactly the same every day. Scrambled eggs were tasteless, with no other eggs options. The only type of bread was toast bread (no regular break, buns, etc.). There were no vegetables apart from a single salad (greens mixed with tomatoes, pepper and vinegear).
- Andrea (8/5): - Rapporto qualità/prezzo
Comfort camera Spazi per la colazione non adeguati, ma qualità buona
- Patrycja (10/5): -
- Natalie (9/5): Fabulous - The staff were amazing and so accommodating! They went above and beyond to help my mum and auntie have a fab birthday!
- Aleksandra (10/5): -
- Graziella (10/5): - Tutto
- Silvia (9/5): - Ottimo hotel stanze spaziose silenziose e letto comodissimo vicinissimo alla fermata della metro.,La colazione però non è all!altezza dell'hotel....personale gentile La colazione
- Tamás (6/5): -
- Jakub (7/5): Reasonably priced - Close to the underground. Clean however the policy of no toilet brushes is weird.
The room was quiet. Breakfasts. The quality of hot dishes could be improved. The sausages were awful, scrambled eggs always cold. The bread was awful.
The hotel took an additional 50 Pound deposit without letting me know in advance. They didn’t ask if they could do it, they just informed me that they are taking the deposit. I don’t know why are they doing it, as it was released at checkout without doing anything.
- Stephen (10/5): I enjoyed my stay in London and your hotel - Staff relationship with the customers very good. Customers were given adequate attention and listening ear. I didn't like that customers were not informed about the caution deposit. It's not good to get to the hotel before customer is aware of the fee. For customers sent by office, provision would have been made. I am still waiting for my refund from the bank.
- Sandra (8/5): - Sehr bequeme Betten, sehr ruhig, nettes und lösungsorientiertes Personal Das Frühstücksbuffet und der Frühstücksbereich sind sehr schmuddelig. Es gibt nichrs gesundes oder nahrhaftes zum essen.
- silva (9/5): -
- Andreas (9/5): -
- Hilde (8/5): Goede prijs/ kwaliteit - Goede basis, goede ligging vlakbij metro. Kamers zijn goed. Ontbijt is ok, maar heel basic. Weinig variatie.
- Raffaella (9/5): -
- Vladimíra (9/5): - Ubytování čisté, všechno dostupné. Snídaně stále stejné, mohlo by se aspoň částečně měnit po pár dnech.
- MaDolores (9/5): - My uena ubicacion, buen desayun.
- Jesus (9/5): -
- Audrey (10/5): -
- Alexander (10/5): - Breakfast was great.
the ambiance and staffs were amazing hospitality. Nothing, everything was perfect and comfortable.
- Eugenio (8/5): -
- Manzoor (9/5): - very nice and well maintained and frindly staff.
- Maurizio Rosso (9/5): -
- JACQUELINE (9/5): Wonderful staff member in a time of need - An amazing member of staff, Vineeth, who moved me in the middle of the night to an upgraded room, due to a noise that couldn't be fixed at that time.
My son was in the Royal London Hospital and I was very emotional, but Vineeth and other staff members were wonderful. Nothing
- Samantha (9/5): -
- MARIA (9/5): -
- Alexei (10/5): -
- Merve (9/5): -
- Isabel (9/5): - Todo correcto. Partiendo de que el desayuno es estupendo para poder dar un 10, pondría más tipos de pan y bollería.
- giulia (10/5): Lo consiglio sia per lavoro che per vacanza, noi sicuramente torneremo! - Ottima posizione, camere grandi e pulite e staff super accogliente
- Eleni (9/5): - Room was clean and the beds quite comfortable. The breakfast was not good.
- Nuria (8/5): -
- JOSE JAVIER (8/5): -
- Daniela (8/5): -
- Gulay (10/5): Propre, toute y était super ! - Tout étaient super
- Martina (8/5): -
- Colin (8/5): A good hotel for our stay - Location and staff Nothing
- Rafael (9/5): -
- amina (7/5): -
- Freeride76 (10/5): -
- Viktor (10/5): -
- Jan (9/5): Wij hebben een geweldig verblijf gehad in het Hampton by Hilton. Vooral de kamer en de ligging maakten onze ervaring ech - De kamer Niets
- Giorgio (10/5): -
- Giorgio (10/5): -
- Natalie (10/5): - Second time staying in this hotel, nothing not to like. Good breakfast, nice rooms, lovely staff. Everything was good.
- Marília Ribeiro (8/5): - A localização é muito boa. Muito próximo à estação Euston East. O café da manhã tem opções limitadas.
- Jasbir (7/5): Needs improvements - Good location for where we needed to go.
Great bus link to Greenwich Communal areas wayyyyy toooo warm, unbearable!
No smoking area, have to go out to the road, photos show a wide front to the hotel but you’re literally on the pavement! False advertisement!
Breakfast time is mayhem.
No smart tv so can’t connect your phone, movies are available to purchase, ridiculous!
Staff did not ask about the stay on check out.
- LEONARDO (9/5): Soggiorno Perfetto - Posizione eccellente; colazione super e letti molto comodi.
La stanza complessivamente era adatta per ospitare 4 persone.
Staff super disponibile
- Beelen (8/5): -
- miel (9/5): -
- Ricardo (9/5): -
- Marko (9/5): -
- Eric (9/5): -
- BRISOT (10/5): -
Photos