Hotel Royal Macau

Name: Hotel Royal Macau
Address: Estrada da Vitoria 2-4, Macau, mo

Location: Estrada da Vitoria 2-4, Macau, mo

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Prime Location and Stunning Views
Hotel Royal Macau offers a prime location beneath the iconic Guia Lighthouse, providing stunning views overlooking Vasco da Gama Park. The large windows in all guestrooms offer panoramic views of Macau City, creating a memorable stay for guests.

Luxurious Amenities
Guests at Royal Macau Hotel can enjoy a range of luxurious amenities, including air-conditioned rooms with free internet, flat-screen satellite TV, minibar, and fridge. The hotel also features an indoor pool, fitness centre, laundry services, and a business centre, ensuring a comfortable and convenient stay for all visitors.

Culinary Delights
Indulge in a culinary journey at Hotel Royal Macau with FADO offering Portuguese and local cuisines, while Catalpa Garden Restaurant serves delectable Shanghainese delicacies. Whether for leisure or business, this hotel caters to all your needs for a memorable stay in Macau.

Book your stay at Hotel Royal Macau now for an unforgettable experience.

Important Information

Please note that extra beds are available upon request, subject to availability. Contract details can be found on the booking confirmation. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that hotel may contact the cardholder for verification purposes. Guests who wish to contact the hotel may do so using the contact details found on the booking confirmation. For any amendment changes for nonrefundable bookings only, Hotel Royal Macau will charge HKD 200 as amendment fee. Please note from 1st June 2015, shuttle bus transfer between Macau International Airport and Hotel Royal Macau will be suspended until further notice. Breakfast is available from 07:00 - 10:00. Please note that Breakfast included rate plan only included for 2 adults. Please note that the shuttle bus service is currently suspended until further notice. Please note that the restaurant FADO is closed every Wednesday and Catalpa Garden is closed every Monday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Sauna
Packed lunches
Currency exchange
Non-smoking throughout
Concierge service
Wheelchair accessible
Kid meals
Heated pool
Coffee Shop on site
Fruits
Steam room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Broadcast Live sport events
Happy hour
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Swimming nearby
Guest education on local ecosystems and culture
Vegetarian menu options available
Bulk dispenser for toiletries

Rooms Available

Premier Double Room with Lounge Access

1 King Bed
291-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 43-inch TV with satellite channels
Food & Drink - Refrigerator, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
Premier Suite with Lounge Access

1 King Bed
474-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 43-inch TV with satellite channels
Food & Drink - Refrigerator, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, slippers, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
Family Room

2 Twin Beds and 2 Twin Bunk Beds
474-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 43-inch TV with satellite channels
Food & Drink - Refrigerator, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, slippers, and a hair dryer
Practical - Laptop workspace, safe, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
Premier Twin Room with Lounge Access

2 Twin Beds
291-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 43-inch TV with satellite channels
Food & Drink - Refrigerator, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
Deluxe Suite with Lounge Access

2 Twin Beds
474-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 43-inch TV with satellite channels
Food & Drink - Refrigerator, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, slippers, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Desk chair
Deluxe Twin Room

The twin room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Superior Twin Room

The twin room includes a private bathroom fitted with a bath or a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Royal Premier King Room

The room offers benefits: - Buffet breakfast from 07:00-10:00, - Free flow of soft drinks, local beer, house wines, coffee and tea from 11:00 to 20:00, and happy hour with snacks from 16:00 till 20:00 at Lobby Lounge. Please note that Breakfast included rate plan only included for 2 adults

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Royal Family Suite

Room was formerly named Deluxe Suite. Buffet breakfast from 07:00-10:00 - Free local call, daily newspaper and welcome fruit. - Free pressing of one suit upon arrival. Please note that the breakfast-included rate includes breakfast for 4.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Royal Premier Twin Room

The room offers benefits: - Buffet breakfast from 07:00-10:00 - Free flow of soft drinks, local beer, house wines, coffee and tea from 11:00 to 20:00, and happy hour with snacks from 16:00 till 18:00 at Lobby Lounge. Please note that Breakfast included rate plan only included for 2 adults

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Royal Deluxe Suite (Twin)

This suite has a sofa, bathrobe and mini-bar. Room offers benefits: - Buffet breakfast from 07:00-10:00, free flow of soft drinks, local beer, house wines, coffee and tea from 11:00 to 18:00, and happy hour with snacks from 16:00-20:00 at Lobby Lounge. - Free local call, daily newspaper and welcome fruit. - Free pressing of one suit upon arrival. Please note that Breakfast included rate plan only included for 2 adults

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Royal Premier Suite (King)

This suite features a mini-bar, bathrobe and air conditioning. Room offers benefits: - Buffet breakfast from 07:00-10:00, free flow of soft drinks, local beer, house wines, coffee and tea from 11:00 to 20:00, and happy hour with snacks from 16:00-18:00 at Lobby Lounge. - Free local call, daily newspaper and welcome fruit. - Free pressing of one suit upon arrival. Please note that Breakfast included rate plan only included for 2 adults

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Superior Double Room

The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Deluxe Double Room

The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Standard Double Room

The double room includes a private bathroom fitted with a bath or a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access

Guest Reviews

Paul (9/5): - Nice foyer, VERY helpful staff. Breakfast wasn't great. Food that was supposed to be hot was sometimes cold. Have never before been forced to wear a head cap in a pool.
Yaroslav (9/5): -
Kei Wing Peter (8/5): - Good
Hilary (9/5): -
ZITO (9/5): - De tudo Nada
Michiel (9/5): Great value for money. Very clean and comfortable rooms with a great breakfast selection. - Rooms were very comfortable and clean. Breakfast was very good and the lobby downstairs was a great place to have a drink.
QIFENG (5/5): Check in过程感受很糟糕 - 住宿其实还挺干净的前台专业性要有改进，我第三次才成功办理入住，第一次，她说系统差不多我的订单，不知道为什么，叫我联系booking.com, 然后我出来自己查看订单号，又跑过去指着订单号给她看，她说这个不是她们的酒店订单号。第三次，我打他们的酒店客服电话，然后说有这个订单，结果我就跑去另外一个办理入住的菲律宾小姐姐那里办理，丝滑入住。这问题到底出在哪里，太不专业
David - Slovenija (10/5): - Zelo prijazno in ustrežljivo osebje, lokacija v centru starega dela, max. 10 minut oddaljena od glavnih znamenitosti
Sergey (9/5): - Good location, good breakfast. Especially l liked heated mirror in bathroom. After the shower it doesn't steam up. NA
Felix (8/5): - Spacious room, warm water, free drinking water Worn furniture, no Shuttle bus to/ from the Macao port, which can make it difficult exploring the city if you don’t want to use a cab
Conor (10/5): Great Short Stay In Macau - Very hospitable and friendly staff, great location, and Beautiful property!
Naoki (8/5): Comfortable inside the hotel, if it rains, hard to go outside without taxi. - It takes 10-20 minutes by foot to visit some famous place Location wise, there is no nice restaurant nearby. We had to take a bus with a few stops to visit nice restaurants which was inconvenient. If we wait for taxi, it took 15-30 min depends on the time and the day.
David (10/5): - Brkfst buffet, we rejected first room offered for prior smoker residue and were upgraded. After room upgrade all was well.
Xiao fei (10/5): -
Alessio (9/5): - Posizione, lontano dal caos dei casinò ma ottima per visitare il centro storico di Macao
gianluca (6/5): - Hotel molto bello
Bubulici (5/5): -
Ahmet (8/5): -
Alireza (9/5): -
Shiu Leung Fox (8/5): -
Shiu Leung Fox (10/5): -
Sarjit Canth Herry (7/5): -
Ritsubun (10/5): - フロント対応が良かった。プールも快適。
PetarSD (8/5): -
EMIKO (9/5): -
Esther (5/5): - Like the location The bed is too hard
A Mi (9/5): -
Bogdan (8/5): Good deal for the money - It is a big hotel, the reception looks stylish and it seemed to be very popular, as there were many guests. To travel from the hotel to downtown, you can take the bus at Tap Seac or Calcada da Guia stations that are 100m away. The room did not look like 5 stars, the furniture is a bit dated and the toilet facilities too. But it was clean. The hotel does not provide a free shuttle service anymore so you have to use public transport to get around. On the way from the hotel there are 2 stations with many routes but on the way back to the hotel, due to the many one way streets there are not so many possibilities, closest station being Calcada da Vitoria. You can also walk like 500m from Grand Lisboa, but the road is pretty steep and it would be a challenge with luggage.
Ping (8/5): -
Paul Redentor (10/5): Im willing to book here again next time I go back Macau. - The staffs were friendly and accommodating. Food is also good and hotel is clean.
Michael Halil (7/5): - Considering the price I paid, the view wasn't very nice either.
Melanie (6/5): Good for the location - The hotel sits at the perfect location to see the tourist spots in the centre. The staff is friendly and check-in and check-out was very efficient. The room size and bathroom are ok. The hotel is past its best years. I didn't mind outdated furniture but the room smelled moldy when we turned the AC off for a bit. The bathroom had a constant moldy smell which was irritating and only acceptable for the 2 days we were staying there.
Kar Yee (8/5): - 地點方便，隣近景點，附近食肆林立。房間厠紙不足。
Roseline (9/5): -
Marcia (7/5): -
Michael (10/5): - I had a wonderful stay at Hotel Royal Macau and would happily recommend it to anyone visiting the city. The hotel has a charming old classic feel, with a beautiful colonial-style design that gives it a unique character you don’t often find in modern hotels. The location is excellent—right in the center of Macau—making it incredibly convenient to explore nearby attractions, restaurants, and historic sites on foot. What truly stood out was the service. The staff were consistently friendly, attentive, and professional, making the entire experience smooth and enjoyable from check-in to check-out. The breakfast was another highlight, with a great selection and quality that set us up perfectly for the day. Overall, Hotel Royal Macau offers a great combination of classic charm, prime location, and excellent service. I would definitely stay here again.
filippo (10/5): Ottimo soggiorno per qualità/prezzo/posizione - Hotel che a suo tempo ha sicuramente vissuto momenti di gloria, oggi come 5 stelle appare un tantino meno luminoso. Stanza ampia e comoda, ottimi i cuscini, materasso duro (lo saranno anche quelli di altri hotel di pari categoria in giro per la Cina del sud, sarà forse il loro standard di riferimento). Presenza di frigobar e cassaforte (mai scontata). Posizione strategica per la visita appiedata del centro storico. Sala colazione panoramica con ottimi prodotti ed ampia scelta. Segnalo tra la frutta anche il frutto del drago e tra i (pochi) dolcini offerti dei mignon portoghesi veramente buoni. Consigli utili: cambiate assolutamente al momento dell’arrivo (treno o aereo) del denaro in dollari di hong kong perché 9 tassisti su 10 accettano solo contanti (niente alipay, wechat ecc), stessa cosa per i mezzi pubblici con la tessera che si deve ricaricare con contanti, per cui potreste trovarvi in difficoltà se come me arrivate a tarda notte. Ho scritto dollari di Hong Kong e non Pataca di Macao perché in città li quotano in maniera equivalente per cui se dopo Macao intendente andare a Hong Kong sappiate che la Pataca lì non viene riconosciuta per cui è saggio cambiare direttamente in dollari di Hong Kong. Altra notazione utile il cambio praticato in hotel l’ho trovato più conveniente rispetto a quello praticato nell’unico punto cambio che ho incontrato girovagando per tutta la città storica pressi del casinò Gran Lisboa (ad Hong Kong invece sono praticamente ovunque) nei per cui potete tranquillamente cambiare il vostro denaro in albergo. Compliments bagno inadeguati per un 5 stelle Bathroom compliments inadequate for a 5 star hotel
Yuning (8/5): - Nice staff
Debjani (8/5): great location and a friendly place. - We really found the hotel’s location extremely convenient. We were able to walk around and explore the UNESCO World Heritage part of the city with ease. The room was quite small, and the provisions were limited—for instance, there was only one tea bag or coffee sachet provided for two people, so we had to request additional supplies. On the positive side, the reception staff were very accommodating and kindly allowed us a late check-out, which we greatly appreciated.
Akmaral (8/5): Worth to stay - Everything was wonderful. Nothing
Sophie (9/5): - Great location and friendly staff N/A
Alice Vivien (8/5): -
Sunil Kumar (10/5): Excellent support - Excellent support of hotel staff. I forgot my bag in the taxi on departure after getting dropped at HZMB Bus station. On contacting the hotel, the staff spontaneously found the taxi details through CCTV camera recording of the hotel. There after they contacted the taxi driver and directed him to deliver my bag at the point where taxi had dropped me. An excellent job. Nil
dario (10/5): - Top five star Place AAA TOP
Ching (9/5): Buena estancia - Instalaciones aseadas Camas un poco pequeñas
JI LING (7/5): -
Rafig (10/5): -
Daisy (6/5): 因為位置訂的這間飯店，飯店明顯的老舊，但性價比還不錯，有保留傳統星級旅館的服務等級 - 位置很方便，價錢不高，性價比不錯明顯感覺的到旅館老舊，洗完澡後房間感覺潮濕
Shiho (10/5): 充実 - 朝食ベットサイドにコンセントはありません
Ana Paula (10/5): -
Lylah Rose (8/5): - Cleanliness Staff Service Not to many good restaurants
Michelle (9/5): Très agreable - À part le staff de réception qui pourrait être plus aimable L hôtel est très bien Deux des staffs de la reception
Ngaire (8/5): -
edwardyang83 (8/5): Good but location not so convenient - Lobby smells nice and fresh but from the hallway to our room it smells like old carpet, after turn on the AC the smells inside the room slowly disappear. Staff very nice and helpful which a plus but location not very convenient although it could easily reach from pier about few minutes by taxi. Overall we are enjoy our stay, after all hotel Royal still a good choice if you're gonna explore macau peninsula by walk.
Zhouping (8/5): - 地理位置不错就是会遇到旅行社，会导致等电梯的时间很久，一共只有三个电梯
Massimo (6/5): Das Hotel war in Ordnung, preislich am Wochenende aber überrissen. - Die Lage war in Ordnung, nicht‘s spezielles. Ins Zentrum hat man zu Fuss 10 Minuten. Der Standort war sehr sicher man hatte nie Angst um die Sicherheit. Das Personal war sehr freundlich & hilsbereit. Die Zimmer waren Sauber aber die Einrichtung im Zimmer veraltet. Wenn man etwas waschen wollte oder etwas „extra“ bekommen wollte wie ein Tuch für den Pool zahlte man sehr viel drauf, muss nicht sein & ist nicht so sehr Kundenfreundlich.
Wai Chor (5/5): -
FENG SHENG (10/5): -
Aharon (6/5): -
Christina Chew (1/5): - Hotel refused to cancel reservation event though given three days notice.
Christina Chew (1/5): If there was a ZERO star rating, I would have given that. - Nothing Hotel refused to cancel reservation even though was give three days notice.
E477CTnoelm (10/5): Excellent Hospitality Service. - The hotel was very comfortable. Room was cozy and very tidy. Commendable to the Front Office Staff Maelene who was very very warm and patient on assisting on my whole entire stay. I will surely come back and enjoy the facilities and excellent.
Shirley (10/5): -
eFKei (9/5): -
Bhaskar (10/5): We found all up to the expectation. So prefer to stay again if visit again Macau near future. - Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance. Everything thing we find good.
Jorge (9/5): -
Jian Hong (10/5): -
Jean-Pierre (9/5): - A nice place to be A great breakfast with a large range of dishes .. The swimming pool No plugs close to the bed
Shiraz (10/5): -
Leszek (8/5): -
kang tea (8/5): -
Elwin (9/5): -
TAKASHI (9/5): -
Thomas (8/5): Bon séjour à Macau - Top, je conseil cet établissement pour vos séjour à Macau
Pedro (7/5): - Para hotel de 5 estrelas, e comparando com outros que tive experiência em Macau, estava à espera de melhor. Pese embora tenha conhecimento que teve obras à relativamente pouco tempo, não parecia muito acolhedor.
Nael (10/5): -
Alim (9/5): -
うっつぅ (9/5): マカオの世界遺産観光が目的なら便利で快適な老舗ホテル - 建物は新しくありませんが、清掃が行き届いていて快適です。ツインルームでしたが広さは十分で、バスタブもありました。ベッドの寝心地が良かったです。テレビは比較的新しいタイプのものだと思います。朝食は種類豊富でおいしかったです。スタッフの接客もよかったです。聖ポール天主堂跡、セナド広場、カテドラルなど世界遺産が徒歩圏内で立地抜群。最寄りのバスの本数が多く、24:00近くでも運行していました最寄りのバス停からは公園の階段を上り下りするか、少し迂回して坂道を上り下りしなければなりません。大きなスーツケースを携えていると、少し体力がいりますが許容範囲です
Masaki (6/5): -
Mikhail (6/5): Good location, can play casino at the lobby - Everything in Macau located near each other. There was lots of restaurants nearby hotel where you can have amazing portugese-chinese food. Room was big enough and has enough space for luggage. This hotel has its own casino at the lobby and you can play slot machines and other games too. There is ATM machine at the casino. I don't recommend taking breakfast in your room package. Breakfast is poor and not much varieties of food. Food tastes blend. I recommend not including breakfast in your room package, but instead having breakfast outside in local restaurants and cafes. Room was alright but quite old, hotel is generally old and needs renovation. Not very clean and had coffee/tea stains on the carpet. Aircon is still working even after you turn it off. Room was cold at all times.
Michael (7/5): -
Agnes (8/5): -
Maria (9/5): Stay was okay except for the toilet issue. - Staff are all nice & helpful . Hotel near restaurants & bus stop. Taxis available when requested. Toilet this time not so clean. Found a pubic hair on the wall of the tub. There was a bad drain smell coming out of toilet, sink drain & floor drain.
Kiryl (9/5): - very good hotel, walking distance from the old town and just round the corner from the lighthouse.
Grant (10/5): Fantastic location clean Hotel - The property was in an excellent location, we could walk to most places. It was very easy to catch taxi out front and doormen were very helpful. The property was very clean and staff very helpful
CHIE (8/5): - 朝食メニューがいろいろあって良かった。部屋によるのかもしれないが、書いてある設備にないものもあった。
Justin (9/5): -
Monica (9/5): A very good hotel in a really convenient location. - I am a returned customer of the hotel. It is very well situated, in the center of the Macau peninsula. Since it has no casino it is much more quieter. The upper floor rooms are big and have a good bird view of the city.
Maria (10/5): -
Kristo (7/5): -
Maria (10/5): -
preira (10/5): - The place was exceptionally nice and very clean. Close to some attractions and shops. Very comfortable rooms with all latest amenities. Everything perfect.
kastro eliezer (9/5): - פשוט אהבנו הכל אין דבר שלילי אחת לומר אין
Dmitry (9/5): - excellent location, friendly staff. Helpful front office team. Good breakfast. Very nice Chinese restaurant. Room very spasious and clean.
Man (8/5): -
meyevi (10/5): - Personnel très accueillant, grande chambre, bon emplacement. Petit déjeuner un peu limite pour un hôtel cinq étoiles.
bookingcommyusername (10/5): Top Hotel - Spitzenhotel, geräumige Zimmer, sehr gutes Frühstück, super Lage, alles bestenes -
Weng Kei (7/5): -
Marta (10/5): Hotel consigliato - Lo staff molto gentile e disponibile. Colazione ricca
UGN (8/5): - many tourist attractions are within 15 minutes walking distance from the hotel. Local cuisine could be found along the street where the hotel is. Uncontrolled smoking outside the hotel foyer spoilt an otherwise pleasant stay.