The Q Hotel Hanoi

Location: 89 Nguyen Truong To, Hanoi, 100000, Hanoi, VN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Fitness facilities
• Lot hours - 24 hours
• Offsite parking discounted rates available
• Hardwood flooring in public areas
• Free WiFi
• 24-hour front desk
• Luggage storage
• Street parking
• Concierge service
• Wheelchair accessible
• Outdoor furniture
• Elevator
• Fitness facilities
• Conference space
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Meeting rooms
• Smoke-free property
• Tours/ticket assistance
• Snack bar/deli
• Computer station
• Airport transportation - pickup (surcharge)
• Offsite parking discounted rates available
• Reception hall
• Lot hours - 24 hours
• Accessible airport shuttle
• No accessible airport shuttle
• Hardwood flooring in public areas

Rooms Available

• Junior Suite Double or Twin with City View

  1 Queen Bed

  484-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • Laptop-friendly workspace

• Executive Deluxe Double or Twin with City View

  1 Queen Bed OR 2 Large Twin Beds

  323-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Laptop-friendly workspace

• Superior Double or Twin Room

  1 Queen Bed OR 2 Large Twin Beds

  269 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No windows

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • No windows
  • Bedsheets provided
  • Local maps
  • Laptop-friendly workspace

• Family Room

  1 Queen Bed and 2 Large Twin Beds

  592-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Laptop-friendly workspace

• Premier Deluxe Double or Twin with City View

  1 Queen Bed OR 2 Large Twin Beds

  301-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Laptop-friendly workspace

• Deluxe Double or Twin Room

  2 Large Twin Beds OR 1 Queen Bed

  323-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Laptop-friendly workspace

Guest Reviews

• KALLIOPI (9/5): -
• Sven (10/5): Preiswert und Nobel - Ein sehr schönes Hotel an Rande der Altstadt. Die Zimmer waren recht geräumig und die Betten sehr angenehm. Trotz der Lage am Rande des Getümmels (Altstadt) war im Zimmer nicht viel vom Straßenlärm zu hören, da das Fenster schallisoliert war. Alle Bereiche des Hotels sind sauber und gepflegt. Das Hotel wirkt nobel und dennoch modern. Das Frühstück war umfangreich und vielseitig. Aus meiner Sicht ein klarer Geheimtipp für Reisende mit kleinerem Budget, die es auch mal etwas vornehmer haben möchten. Der junge Mann an der Rezeption machte gelegentlich den Eindruck, nicht ganz bei der Sache (oder dem Gast als Gesprächspartner) zu sein. Missverständnisse sind dadurch vorprogrammiert. Das ist schade, weil das Personal durchweg sehr freundlich und kompetent auftrat.
• Dieter (10/5): -
• Eugénie (6/5): Overall it was good but the room could have been cleaner. - The location is great and the personnel is very nice. The room was spacious and the breakfast offered of very large choice. It wasn’t as clean as I would have expected from this type of hotels. There was dust and hair in the room, and a lot of mold in the bathroom… not pleasant at all.
• Son (10/5): mọi thứ rất tốt - Vị trí thuận lợi
• Thao (10/5): the best hotel I’ve booked for this trip - room is clean and hotel smells good Breakfast is supper delicious
• Kiều (10/5): -
• Thu Huong (10/5): Wir waren super zufrieden und kommen gern wieder! :) - Frühstück war vielfältig, super lecker. Die Lage ist hervorragend! Personal super nett und hilfsbereit!
• SF (9/5): -
• Annelie (9/5): Great option to stay in Hanoi - Great room, breakfast, staff Nothing important
• BERTRAND (7/5): Le bruit et le manque de retenu du personnel de chambre et de cuisine - La qualité de la chambre Premium Bruit des travaux de l’immeuble voisin après minuit et très tôt la matin 6:00. Sommeil léger, s’abstenir. De plus, les personnels de chambre parlent fort et à distance entre les chambres à 7:00 du matin. De plus, les haut-parleurs des talkie walkies sont mis au niveau maximal. Quelque soit le nombre d’étoiles de l’hotel, la discrétion doit être la règle. L’hotel vous offre des boules Quies. Journée gâchée. Nota: pour le petit déjeuner, le personnel de cuisine parle aussi à distance. On entend toutes les conversations dans le restaurant.
• Andrew (8/5): Friendly, well positioned accomodation that serves a wonderful breakfast. - The location was great to access restaurants and shopping. Very noisy in morning with construction next door, but I’m saying that for our one night stay it was fine.
• Kwan Ming (10/5): - Close to the main road Vanh Dai, which makes it easy to get on the main road to the airport before hitting the traffic. Plenty of good restaurants and cafe around. Walkable distance to both Hoan Kiem lake and West lake. Comfy bed. Good breakfast.
• VN HMS (10/5): - local 4 stars hotel that exceeded my expectation. Breakfast is supper delicious. Special impression is that hotel is decorated by fresh flower and smells so nice. Highly recommended! Nothing
• ChiaoChing (10/5): -
• Adan (6/5): Pleasant - Modern nicely decorated lobby and room, attentive staff. Shower tub combination let's water get everywhere. Construction at or near hotel during the day was too loud and hotel didn't notify of this until after check-in.
• Jacqueline (7/5): Satisfactory - Size of room. Only two bottles of complementary water.
• Jane (10/5): HIGHLY recommend! - For starters, we arrived late and were warmly greeted by the staff, even at 11pm. The breakfast buffet was fabulous. But the real kicker? The desk staff! We had arrived early for a group tour, and Serena and Alice helped us get eSim cards for our phones, and looked through our itinerary and found activities and sights that we would otherwise have not been aware of. Even after we changed hotels to be with our group, Serena texted me that I had left my water bottle in the lobby. And we booked a motorbike tour with them. Lovely people!
• Lou (3/5): Definitely inquire if there will be construction before staying - The hotel overall was great and comfortable. Note that the cheapest rooms do not have a window and it’s not very easy to tell from the pictures. The multiple jack hammers that woke me up at 7:30 and kept going all morning even though I wanted to sleep in definitely ruined the entire stay :( And it wasn’t just that the noise was annoying, the floor was vibrating and the noise was so loud I left the room because it was hurting my ears. At least a little heads up would have been nice
• R (9/5): value for money - Very good hotel. Best location
• Tan (8/5): staff are very friendly, love it - new furnitures, very clean I could not see the Tv remote even the receptionist said it was always in the room, they should have a follow-up call to check if it was unfound
• Vilayvanh (10/5): - Nice people
• Christine (8/5): Very good - Staff were exceptional. Room was a good size and clean The welcome fruit was a nice touch The gym only opened at 0630 and was very tiny
• Lisa (10/5): Exceptional -
• Chue (7/5): Staff was accommodating. - Hotel was nice and clean. Some of the room size were smaller then expected.
• Inessa (8/5): Comfortable & friendly staff. - Clean and comfortable. The bed was wonderful and the TV options excellent if you can remember your Netflix password :) Staff friendly and helpful We were charged $2 for ice. But not a big deal.
• Thao (8/5): Very good - The rooms were clean The tub was too high it was hard to get in and out of.
• Ngoc (7/5): Good - The breakfast has not so much dishes but taste is good especially the bacon nice and not so dry, but the soup is a little false. I love the smell of shampoo, bath gel and conditional at Q hotel, pleasant. Opposite the hotel has the Mo Restaurant (30 Nguyen Truong To street) with the fish soup so yummy, reasonable price and friendly boy waiters. Cos my room is no window, not so spacious.
• Elodie (10/5): Excellent Hotel ! - Everything ! Not applicable Everything was just exceptional.
• Belinda (10/5): excellent and great value for money - Location and all the amenities - room service, spa, breakfast buffet and a gym!!! Staff were lovely. Booked airport drop off and they called the previous day to confirm details and called again on the day when driver arrived. Some mould growing around the bathroom sink and in some small areas of the shower - shower could use a deeper clean.
• Sarin (8/5): Very good -
• Wai (9/5): Superb -
• Flo (10/5): Exceptional -
• Hà (10/5): An excellent place to stay in downtown Hanoi. - A nice and clean hotel with delicious options for breakfast. The room was well soundproofed or the surrounding area and people there didn't make much noise. In any case, it helped to have a peaceful sleep. The staffs were exceptional helpful also.
• Sara (4/5): Noisy - the room decor, the bed it was like sleeping on a cloud and the pillow were super comfortable. The reception staff was very nice. It was the noisiest hotel ever. It was very good insulated from the outside but unfortunately the cleaning staff kept screaming on their walkie talkie or just to each other all day long. They start screaming and cleaning the room next to us at 6am. Unfortunately the people that were staying there woke us up at 3.30 with loud music and chatting from one room to the other. We cannot do anything about neighbours from hell but at least the staff of the hotel should behave in a manner that doesn't disturb the guests.
• Michael (10/5): Schoenes Zimmer,gute Lage, exzellentes Fruehstueck - Das Zimmer im 9.Stock war gemuetlich und hatte etwas Ausblick. Ich konnte mein Gepaeck vor dem Check-in and nach dem Check-out bei der Rezeption lassen. Die Lage ist sehr gut. Das Personal war hilfreich. Das Fruehstuck war exzellent.
• Aniket (10/5): Exceptional -
• Felix (10/5): Perfect to explore Hanoi - Wonderful staff, very good breakfast options, and we even got upgraded for free! This hotel has the perfect distance from the city center without the noise and hustle of Hanoi. We highly recommend the Q Hotel if you're exploring Hanoi for a few days. Nothing comes to mind!
• Tay (10/5): super - hotel and room well designed beds super comfortable staff friendly and helpful food at hotel restaurant excellent nothing. everything was great
• Paula (10/5): Great. We loved Hanoi and the hotel - Lovely hotel and the staff were very helpful. Great breakfast and in a good location. Gym looked bigger online than in person
• Ds (9/5): Great place, great location - Very comfortable bed Good AC Staff at breakfast not accommodating
• Tay (9/5): Great hotel that made the holiday even better - Breakfast great quality and variety. Location - near Old Quarter - which was what we wanted Staff - overall friendly and helpful
• Tay (9/5): Great holiday in convenient location - Beautiful rooms Great breakfast spread
• Aparimit (9/5): Excellent - Room was Neat and Clean. Staffs were very supportive. The Hotel is near to the main market. Food option could have been better for the Vegetarian. Rest everything was good.
• Valentina (10/5): Buena relación precio-calidad - The hotel is pretty new and super clean. Breakfast is very varied. it’s conveniently located near the lake. Alice and Serena were very helpful and kind. everything was perfect
• Neha (9/5): Superb - My family and I had a wonderful stay at the hotel. The staff was very friendly and helpful. The breakfast buffet was great and the rooms and bathrooms were spacious and clean. We were fully satisfied with our stay. Special shoutout to David at the reception who helped me late at night to fix my flight fiasco with the most generous and helpful attitude. I am very thankful. Highly recommend this place.
• Vivian (10/5): - This was a very clean hotel. Staff was excellent and friendly. Alice was super sweet and helpful for my friends and I. Could not recommend this hotel enough.
• Devilish (9/5): Friendly, great breakfast and comfortable. - Reviews from previous guests highlighted the buffet breakfast and we were not disappointed. The staff were ever present to re-fill our tea or coffee with a bonus smile every time. The reception staff assisted us with any questions. The bed was very large and comfortable. The Q-Hotel arranged pick up from the airport worked well and our group of 4 weary Aussies appreciated the personal touch and a lovely welcome drink upon arrival at the Q-Hotel. Nothing of merit
• Sara (10/5): Highly recommend a stay at Hotel Q - Breakfast was wonderful every morning - the best breakfast we had on our entire trip. The staff at the front desk and the men who carried baggage were all very hard working, helpful and friendly. The location is very good but more of a walk to Old Quarter, French Quarter and lake
• KUMI (10/5): - 建物自体はやや古いですが、清掃は行き渡っており問題ありませんでした。シャワーの水圧は弱く、お湯もぬるかったですが、許容範囲です。シャンプーコンディショナー、ボディソープも備え付けであります。朝食にはオムレツやフォーをその場で作ってくれます。美味しかったです。立地としては、ハノイ中心部すぐという訳ではなく、ホーチミン廟や国旗掲揚台までは歩いて20〜25分程度でした。グラブでタクシーがすぐ捕まるので、それで移動すれば近いと思いますので、私は問題なかったです。スタッフの方はみなにこやかで、観光地について教えてくれたり、日本語で話しかけてくれたり（話せはしない。挨拶程度）、とても親切でした。コスパの良いホテルをお探しでしたらぜひ！
• Michael (10/5): Exceptional -
• Steven (6/5): Okay - Breakfast is buffet is excellent and the rooms are nice. The hotel caters for a lot of tour groups and the breakfast room gets overloaded with groups at times. The breakfast staff do a pretty good job though. Overall its clear tour groups are the hotels focus, as a solo traveller I feel I got very poor service in general. I would not stay again.
• Jerry (10/5): Exceptional -
• Thomas (9/5): Superb -
• Peggy (9/5): Exceptionally pleased with facilities and staff - Phenomenal breakfast, huge assortment, rotated daily. Attentive staff, anticipated needs and helpful.
• Thomas (9/5): Superb -
• KAZUYOSHI (8/5): - I couldn't see out of the window.
• Jennifer (9/5): Superb -
• Marky (9/5): Comfy and delicious - Welcome drink is available upon check-in. Staff was very supportive. Room is quite large and fits for 4 adults on suite room. Breakfast was good and variety. Baguette was great! Pho (beef noodles) was also available. None
• Shem (7/5): Good -
• Jack (5/5): Passable -
• Neville (9/5): It was a delightful stay and would definitely come back and/or recommend to fellow travellers. - Great amenities with awesome service from the staff. The rooms are very well maintained and clean regularly. Breakfast is also great! if you’re a light sleeper - consider getting some ear buds! you’re right within the streets of Hanoi so the beeping can continue until quite late at times 😂.
• Hiroshi (9/5): Superb -
• Herrera (9/5): Superb -
• Kamil (9/5): Superb - Friendly staff no cot for a baby
• Nicholas (8/5): Very good -
• Veikko (9/5): Superb - No windows
• Jovinder (9/5): Superb - Toilet has a bidet. Free upgrade to a suite room. Rooftop is accessible.
• Kayleigh (7/5): Good - the rooms were nice and spacious, breakfast was good. the staff were not very friendly
• Richard (10/5): Exceptional -
• Masaki (8/5): An upscale hotel at a fairly convenient place - The staff was quite helpful and kindly allowed me to check-in early (on a prior request). [Of course I was not entitled for the early check-in. It was given at their discretion as the room happened to be available.] The building looked nice, and the room was clean and well-equipped. Although the location is not very central, I could walk to the Old Quarter or Ho Chi Minh Mausoleum, and take a short Grab ride back. The room lacked a real window (it had a glass window, but the outside was just a concrete wall). But it looks like this is rather standard for a hotel in downtown Hanoi.
• Aisling (8/5): Very good - Comfortable bed, I had the best sleep staying here. Bathroom very nice and a walk in shower. They ordered a taxi from the airport for me and only 400k. Staff very accommodating. It takes at least 30 minutes to walk into the center.
• David (10/5): Amazing hotel - highly recommned - This is a fantastic hotel located close to the main Government ministries etc. The hotel was extremely clean and well-presented. The staff were polite, helpful and friendly. Lovely breakfast. There's a small gym on the top floor, containing two treadmills and a multi-weights unit. Everything worked properly. My room was very quiet and the air con kept it cool, despite the soring temperatures outside. Wi-fi was strong and reliable, and free! All in all, I couldn't have asked for more.

Photos