Strozzi Palace Hotel

Name: Strozzi Palace Hotel
Address: Via de' Vecchietti 4, Florence, it

Location: Via de' Vecchietti 4, Florence, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Historic Elegance: Step into the 19th-century charm of Strozzi Palace Hotel, located just a short stroll away from Florence's iconic landmarks.

Modern Comforts: Enjoy airy rooms with individual air conditioning control, a minibar, and satellite TV. Stay connected with free WiFi and indulge in a buffet breakfast with fresh fruit.

Concierge Services: Let our 24-hour reception assist you with tourist information, transfers, guided tours, and parking for a seamless stay.

Ready to experience the perfect blend of history and luxury at Strozzi Palace Hotel? Book now for an unforgettable Florence getaway.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Hot tub/Jacuzzi
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Wine release events
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Standard Double Room

Featuring free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Deluxe Triple Room

This triple room's special feature is the hot tub. Providing free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Family Room

This family room features a hot tub. Featuring free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Junior Suite

Spacious and elegantly decorated junior suite boasting a seating area and an private bathroom with spa bath. It comes with air conditioning, and a satellite TV. WiFi is free.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Twin Room

This room features air conditioning, a mini-bar and carpeted floors. The private bathroom includes a hairdryer and free toiletries. WiFi is free.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Single Room with Bathroom

Offering free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. The single room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels.

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Double Room

Large room with air conditioning, a satellite TV, and an private bathroom. WiFi is free. Please specify bed preference when booking.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Triple Room

Spacious room with air conditioning and a satellite TV. The private bathroom either comes with a spa bath, or with a hydromassage shower. WiFi is free.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Irina (10/5): - Schön, nett, praktische Lage
471kavitap (4/5): Not a 4 star standard - Location of hotel is great but the hotel itself and staff leave a lot to be desired. Hotel and rooms are dusty, gentlemen at reception not helpful. even after paying for breakfast we were told they cant pack us a few things for a tour early next day where we would miss breakfast. Where as is in amalfi the hotel packed so much food to take with on morning of transfer as we would miss breakfast. The rooms were also dusty and outdated.
Antoine (10/5): - Great location! Helpful staff.
Leanne (8/5): Great location and staff, large rooms. - Great location. Large size rooms. All staff friendly and helpful. Very good breakfast included. For a four star hotel, I did not expect paper cups for coffee and a plastic tumbler only in room to drink out of even in a standard room. 10 stairs to climb from front door to lift.
Nicholas (10/5): - The perfect location for a very fair price.
Spotty (9/5): Firenze è meravigliosa ma l'albergo scelto ha agevolato in meglio il nostro soggiorno - Mi è piaciuto tutto. Il personale gentilissimo, la struttura è in centro città in posizione veramente strategica comodo a piedi per tutte le attrattive di Firenze, pulizia ottima e la colazione molto variegata e con prodotti ottimi. A tal proposito un ringraziamento particolare alla Signora addetta alle colazioni gentilissima ed efficiente che ci ha dato anche ottimi consigli sulla visita della città Nulla
Nicolas (9/5): Très bien - La localisation est parfaite, ainsi que la prise en charge de notre véhicule. Les chambres sont très spacieuses. Le petit déjeuner mériterait une salle plus grande et plus de choix.
david (10/5): - room was amazing and big. location was a 1 min walk to the piazza and a 5 min walk to ponte vecchio...
Brett (1/5): Terrible do NOT STAY here ! ( we compared our experience to someone else leaving on the same day and they agreed with us - I thought it had misrepresented the quality of the premises -there was no real reception hall, no palazzo feel beyond high ceiling and a few chandeliers and the decorative detail as very underwhelming! As I paid 3times the aberage for this fort of room in any other part of central Florence h wouldn’t stay there or ever recommend it. Moreover the breakfast was very disappointing -with orange cordial ( no freshly squeezed juice) ; stale croissants and dried out scrambled eggs! It resembled a 2star offer - it should be stripped of its 4, stars as the price we paid for one night 363 euros) appeared exorbitant in comparison with other hotels in Florence!
BENOIT (9/5): - Batiment d'époque, bien restauré. Chambre spacieuse et joliment décorée Petit déjeuner à améliorer
Chris (4/5): Not the best - Booked an upgraded double room, got a very small room as they got our booking mixed up with someone else, who them got our room, when we went to leave they said our car was ready for pick up, had to wait another 20-30 mins for them to keep telling us the bus boy was here for payment, never saw him, just paid at the desk (which we weren't told was something we could do) and just left
Gor (5/5): -
Roman (8/5): -
Niels Rune (9/5): Extremely good location - Location Breakfast was not extraordinary
Doğan (10/5): -
Frederic (10/5): Au top, emplacement idéal, et super service - L’accueil et la gentillesse du personnel, le service global, la chambre pour 3 au top. Petit dej un peu light mais correct
mami70m (10/5): - La posizione molto comoda e il comfort dell'hotel. Consigliato
Caterina (8/5): elegante e comodo da raggiungere - era molto elegante e antica mi aspettavo qualche servizio in più
Fernando RD (3/5): Escaleras no gracias! - La ubicación excelente. El desayuno no mal, pero mejorable. La habitación no había forma oscurecerla, las cortinas estaban a mas de una cuarta de la venta y por los lados se filtraba todo. La tapa del WC muy rota. Pero lo peor, lo NO AVISADO, un gran tramo de escaleras para ir de la planta calle al ascensor y otro gran tramo para ir de la planta 4ª que era la última a donde llegaba el ascensor a la planta 5ª donde estaba mi habitación, no tuve mas remedio que aceptarlo porque llegué a las 1230h de la noche y a ver a donde iba. Pero la reclamación está hecha.
julien (7/5): Pas au niveau - Emplacement - accueil Insonorisation inexistante - pas de place pour poser les affaires dans la salle de bain - petit déjeuner plus que moyen...
Timo (9/5): Superb - Very good location, pretty good breakfast, quick check-in.
Roam25469792491 (10/5): Fully recommended - Great services, super clean , location is great ,breakfast it's really good the lady that served the breakfast it's very nice and makes you a great espresso, we got there very early and the keep my luggage and put them in my room , my shower was missing a door and they give us the full bar at the room for free , very nice of them without me asking I will definitely come back here again.
Samantha (8/5): - Room lovely, equipped with all the essentials. Washroom lovely. Breakfast on the basic side. But otherwise location ideal, property clean and adequate.
Tarek (10/5): Great place to stay in - The location was really good few minutes walk to all sight seeing areas also the Mr in the reception was very friendly and helpful . Breakfast was very good and the croissant was baked fresh while we are having our breakfast. None
Aoibhín (9/5): Superb -
Walid (8/5): Very good - The staff are very kind The stay is comfortable.
Sergio (8/5): Very good -
Rodolfo (9/5): Superb -
Eda (8/5): Very good -
Samantha (5/5): Almost great. - Location. Room was large and modern. Room was right off the lobby so very loud. Walls so thin I could hear the people next to me speaking st just normal volumes. Whoever was working at the desk had a phonw or computer on high volume and I could hear every-time it got a notification.
Yoav (6/5): Pleasant -
Irfan (7/5): Good -
Jonathan (10/5): Exceptional -
Mj (8/5): We enjoyed the surrounding and how easy it was to get to all places we wanted to visit - The peace and quiet It was hot at night
Natasa (10/5): Exceptional - Everything was perfect! There was no view out of our window
Amkam (7/5): Location Apart, a good stay could become a great stay. - Likes - Nice location. Close to Duomo and other major sights. Also reasonably close to Santa Maria Novella station, but carrying heavy suitcases would be a bit difficult ] - Our triple room was large and spacious and looked beautiful. Extra bed was large and comfortable. - Bathrooms look good. Things that we didnt like - Breakfast spread was relatively spartan, compared to what we experienced in other hotels around Italy. - No free water provided by the hotel - The hotel works on the principle of AC heating in the winter and early spring months ( we were in 1st week March). So the room tends to become very stuffy and theres no air circulation . We had to open the windows in the night to get some fresh air in. - Electric points to charge gadgets are provided in very inconvenient locations/ - For some reason, the water flush pipes run through the wall partitions , and one could hear flushing sounds particularly in the night when it is quieter - Morning crews coming to take the trash on the road outside the hotel can become noisy. - Reception is on the first floor, so one has to lug one's bags up the first flight of stairs that has about 10 steps (give or take) and the lift is quite small , Also bellhops or assistance to take/bring your luggage is not offered by front desk
Amkam (7/5): Good -
Max (8/5): Clean, comfortable with great breakfast - Very central
Scott (10/5): - Friendly staff that were very helpful. Small hotel within walking distance to everything I wanted to see and do. Ten minute walk to the train station (and tram to the airport). Overall, I would gladly stay again.
Ruth (8/5): A great well located hotel, very helpful staff, clean rooms. - Excellent location
Ronen (5/5): Passable -
Nicholas (10/5): - Nice
Ellen (7/5): Overall, value for money - Breakfast was normal not much variety. The location is really good. The hotel is rather dated and so were the rooms.
Julia (10/5): - The staff was really friendly and the room was large. The breakfast was good and the location was perfect. Highly recommend.
Ivan (10/5): Exceptional -
Maurice (10/5): Perfectooooooo!! - Perfect location in center, but quit and friendly staff Everything perfect
Angela (8/5): Good locations, hotel in the small size. Boutique. - Location was great, close to shops, restaurants, and walking distance to some key attractions Elevator was too small, actual hotel was smaller than we expected.
Brekedek (10/5): Had a great time, would recommend! - Located in the heart of Firenze, only steps away from the famous Duomo, and a short walk to Ponte Vecchio, as well as many more sites, restaurants and other attractions. The room itself was spacious and comfortable, with a nice shower, toilet with bidet, hair dryer, small refrigerator, and a comfortable bed. The breakfast was much nicer than expected, and included scrambled eggs, sausage, as well as some mozzarella balls, cold cuts, and fresh baked cornetti (croissants). We were charged a pet fee of 16 Euros per night to bring our dog. We had called the hotel and already knew about this, and we are very grateful to be able to bring our dog along and that he is welcome in this hotel. Overall we enjoyed our stay very much, and will definitely consider returning to this same hotel the next time we visit Florence! Be aware that you will have to pay a tourism fee. For us it was seven Euros per day, per guest. This fee varies from place to place but is very common in Italy and Europe in general. This is not a fee by the hotel, but a requirement from the local government. Although the description did state this, 7 per person per day is a little higher than I have seen in other cities. We did love Florence, and it is quite popular, so we understand why it might be higher there.
Guerra (8/5): Very good -
Nadav (7/5): Good - The location was good, the room was big, the staff was nice and the breakfast was good - The elevator having to stop at the first floor every time got quite annoying real fast. - There was construction on the street outside and they started working REALLY early. - The bed was just two single beds pushed together, very uncomfortable, they detached from each other pretty quickly.
Alfredo (8/5): - Excellent location
Anna (10/5): Exceptional - Perfect location and very friendly staff. Breakfast was a bit sad, not a big choice
Mel (5/5): Good Location - Staff super friendly and helpful. Location amazing Very tired hotel. Room nothing like the photos so very run down and basic. Food very basic and average too unfortunately. We were planning on staying two nights but left after one and moved up above the river to Villa Agape which we can highly recommend to others.
Lia (10/5): Would go again - Great!! I had the king bed with balcony. Bed was comfortable, bathroom was clean. All amemities and mini bar free. Great service from the lady that speak English. Balcony view was awesome.
Lynne (10/5): Excellent location. Friendly and helpful staff. Lovely breakfast - Fabulous location Friendly staff Comfortable room
Stephanie (10/5): - Very secure property in an upscale part of town.
Julia (8/5): Very good -
Jevgenij (3/5): Poor - Only location Water was running out of the air conditioner in the night
Giacomo (9/5): Superb -
Lili (9/5): Cozy Place - Nice and gracious place.
Dave (10/5): Exceptional -
Nenad (10/5): Excellent experience. - Close to the main historic sites. N/A
Peter (8/5): - Great location and helpful reception staff.
Heather (8/5): Very good -
Liz (10/5): Would definitely stay there again. - The location was excellent. The service was excellent. The rooms were lovely.
Melanie (9/5): Excellent location and such helpful staff, rooms are great. Highly recommend - Wonderful location and the staff were so helpful and friendly - we loved it.
Steve (10/5): Exceptional - Everything about the hotel was great expect the shower door was broken. Shower door was partly broken. Car parking was expensive.
Florin (7/5): Good -
Eugeniu (8/5): Very good -
sunsmiley (6/5): Nice looks and great service but there are some downsides - We felt really welcomed by a young guy who greeted us late at night when checking in. The hotel looks very nice and the room was just beautiful with suuuper high ceilings. For breakfast, the service was great, they asked you what type of coffee you would prefer and made it for you. It was a pity that the a/c was not working properly and in the morning the doors were banging in the hallway very loud that woke us up. Perhaps we were just unlucky with the broken a/c and busy location.
Alexis (9/5): Superb -
Rixi (8/5): - Staff were friendly and helpful. Rooms are a good size. Well situated . Shower is small. Lots of stairs.
Tabassum (10/5): Exceptional -
Giulio (5/5): Passable -
Anthony (8/5): Nice room very poor breakfast - The breakfast was non existent at 9:00 no more eggs no more cold cuts. Coffee was cold and bitter. Tell people in advance that the parking is off site and expensive. Your site stipulated that you have parking I was not expecting a 40.00 +euro charge for parking.
Zach (10/5): - The Hotel was in a fantastic location, very close to the Cathedral and great dinning spots. The room was large with a comfortable bed and bathroom.
Can (10/5): - The staff was beyond helpful with helping us carry the strollers for both our babies up and down the staircases every time we entered the hotel despite the lobby being on a separate floor from the entrance. Our room had a classic feel but was well maintained and the bathrooms were recently renovated.
Christopher (1/5): Booked accidentally and property refused refund - Booked accidentally and property refused refund Booked accidentally and property refused refund
Sudesh (10/5): Great stay in Florence - Strozzi Palace Hotel is well located. The staff are friendly, welcoming and always ready to help. The room was clean and had all the amenities one would need.
Meeta (6/5): - Walkable from Roma Termini.
Manuel (8/5): Very good -
Emily (8/5): - Location near the Duomo and the piazza. The only frustrating thing about the room is you have to use the room key for power, meaning you cannot charge anything (like a phone or computer) unless you’re in the room. Breakfast fare was a nice variety and the gal running the breakfast room was delightful!
669anitaw (10/5): A little gem - A little gem, ideal short stay hotel. Lovely room, couldn't fault it. If we came back to Florence would definitely stay again., thank you. Very comfortable, everything you need. Breakfast is adequate but there is plenty of choice. Room serviced every day.
Giovanni (8/5): Enjoyed it and will stay there again - location was ideal from train station and on a less than busy street. walking distance to anything you want to see. Can’t find a fault other than lot of steps if you don’t want to wait for the only elevator.
Mark (7/5): It is a traditional, comfortable and centrally located hotel - Very central. Clean and comfortable. Very helpful staff The lift has a frustrating stop at level 1 when you are going up or down.
Pamela (8/5): Very good - The room was lovely and overlooked the canal. A great location for exploring Venice for the first time and not too far from the water taxi at Rialto Bridge. There was no reception so you couldn't ask for advice about trips or restaurants etc. It was a room only so not really a hotel I don't think.
Nomad22922719833 (6/5): Great location, noisy rooms, bad and poor breakfast,clean place - Great location. Bad breakfast its better not to reserve breakfast and eat around. Parking service at cost of 33 € dayly. Luca at the risiption was very polite. Very noisy rooms,with windows to the street. No air condition , the only promise to fix. Reasonable size of rooms. Clean hotel
Daniele (8/5): Nice hotel, in Florence city centre. Would book again - The hotel is in a good location near the city centre and the room and the bathroom were good. A satisfactory experience. They even recommended a good restaurant to us In other parts of the world, at this level of service, you get a little more. Ie, free water or free coffee, or at least the hotel staff carries your bags when needed. We understand some of these things are uncommon in Italy (and we were totally satisfied with the hotel), but it would be a "nice to have", and sometimes European hotels should have a look at what hotels in other parts of the world offer, even for a "standard" room ;)
Thomas (6/5): Pleasant -
Eha (10/5): Exceptional - Excellent location. And very frendly staff All OK
Jaycee (10/5): - Staff was great and very helpful and accommodating
Negar (7/5): Good -
Stefano (9/5): Superb -
Irene (8/5): Very good -
23mariac (2/5): WARNING,UNPROFESSIONAL BEHAVIOR - I had booked to stay to this hotel at christmas for 3 nights. the reservation was made and paid from september.when we arrived at the hotel on 23/12/23 afternoon ,they informed us that we had to move to another hotel in a different area because they had given our room to someone else,they sell the same room twice? it wasnt just a simple mistake,we were 3 couples,only 1 couple managed to stay to that hotel.the second couple also moved to another hotel,they were informed a month ago that their room was given to a group.ALSO MISTAKE? I HAVE A LOT OFTRAVEL EXPERIENCE,THIS WAS MY 4 th VISIT TO FLORENCE, never before a hotel made so many mistakes my advice,not choose that hotel,or try to contact with them before u arrive in florence I
Heather (4/5): Disappointing - Big room, but street noise was very loud. The breakfast food was disappointing
Antonis (9/5): Superb -
John (10/5): Exceptional - Convenient location, wonderful breakfast. Comfortable room Nothing, everything was great
David (9/5): Perfect location and very nice room -
Eman (7/5): Beautiful - The location is perfect. One of the best locations in Florence. The staff is amazing very helpful and friendly. There is a man to help with your bags as the reception is on the 1st floor. With multiple steps before reaching the lift I was put on the 5th floor. The lift reach 4th floor so you have to walk up (regarding the bags there is a staff to help you. I came in winter and the room was really heated and was wondering were is the AC if I come in summer. It was something small in the corner!