Hotel Palazzo dal Borgo

Location: Via della Scala 6, Florence, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Concierge service
• Grocery deliveries
• Lower bathroom sink
• Coffee Shop on site
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Cooking class
• Supervised childcare/activities
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Art gallery on site
• Japanese garden
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Superior Double Room

  This air-conditioned room features a marble bathroom with free toiletries and a hairdryer. It comes with a mini-bar, an LCD TV and free Wi-Fi. Some rooms are larger while others overlook Santa Maria Novella Church. Please specify bed preference when booking.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Family Room

  The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

• Superior Double or Twin Room

  1 Double Bed and 2 Twin Beds

  226 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 24-inch flat-screen TV with digital channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, free newspaper, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Low-height counters and sink

  Smoking And Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Low-height counters/sink

• Triple Room

  This larger air-conditioned room features a marble bathroom with free toiletries and a hairdryer. It comes with a mini-bar, an LCD TV and free Wi-Fi. Please specify bed preference when booking.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Single Room

  Providing free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. This single room is air-conditioned and features a flat-screen TV, soundproof walls, a mini-bar and a wardrobe. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Double or Twin Room

  This larger air-conditioned room features a marble bathroom with free toiletries and a hairdryer. It comes with a mini-bar, an LCD TV and free Wi-Fi. Please specify bed preference when booking.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Junior Suite (2 Adults)

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a bidet. The suite provides soundproof walls, a mini-bar, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Quadruple Room

  Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a bidet and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV, soundproof walls, a mini-bar and a wardrobe. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Kelly (10/5): The location of this hotel is fantastic and the staff were so helpful and kind. I had a wonderful 3 days in Florence! T - The location of this hotel is fantastic and the staff were so helpful and kind. I had a wonderful 3 days in Florence! They have a beautiful courtyard to relax on and the rooms are huge for a downtown location. Nothing!
• Filipe (9/5): Ótima opção para alguns dias em Florença - Equipe muito simpática, que nos ajudou muito com logística, orientações etc. O hotel tem uma história bonita, que pudemos apreciar no livro que nos foi presenteado. O quarto é bastante amplo. O box do banheiro é muito pequeno. O café da manhã poderia melhorar um pouco, mas é satisfatório.
• Yuliya (10/5): Beautiful - We really enjoyed our stay at this hotel. Everything was very clean, beautifully designed, and the location was perfect. The staff was incredibly friendly and welcoming throughout our stay. Would definitely come back again! Nothing
• Thomas (10/5): - Sympathisches, historisches, angenehmes Hotel
• howchou (9/5): - The location is very convenient, almost right next to the train station and walkable to almost all tourist spots in the downtown area. The front desk was very nice and helpful. The room was a tad small but antique so understandable.
• Colleen (10/5): -
• Bulent (8/5): -
• Michelle Ferraz (10/5): - Our stay at Palazzo Dal Borgo was truly wonderful. A very special thank you to Verdiana and Juri for their kindness, warmth, and attention throughout our stay. Verdiana made everything even more special by always trying to speak Portuguese with us whenever possible, and for the thoughtful welcome message and book in our language — such a beautiful and caring touch that made us feel at home. Everything was perfect: the location, the breakfast, the atmosphere, and the accommodation itself. The palace is historic and full of character — naturally older, but that is exactly what gives it so much charm and makes you feel transported back in time. Thank you for making our experience in Florence so memorable. We would happily stay again! All perferct!
• YUE (10/5): -
• Zena (10/5): - Exceptional service, location and the best buffet breakfast we have ever had. Absolutely stunning palace and don't miss the free tour to learn more abour its history. Must try the restaurant next door as well with wine window. Highly recommend for your stay in Florence 💕🥂
• Amandine (10/5): Fantastic stay, perfect location and amazing staff ! - We had a fantastic stay at Hotel Palazzo dal Borgo. The location was absolutely perfect — within easy walking distance of all the main attractions, which made exploring the city so convenient. The true highlight of our stay was the staff. Everyone was incredibly welcoming, friendly, and helpful, and they really made our experience special. Their hospitality stood out and made us feel genuinely cared for throughout our visit. Breakfast was also excellent, with a huge selection of delicious options each morning. We especially enjoyed having breakfast outside, which was such a lovely way to start the day. The room itself was good and very clean. While everything was well maintained, I do wish the bed and pillows had been a bit more comfortable. Overall though, we had a wonderful experience and would happily stay here again. I guess if we really have to wish that something went better, it would be for the room to be a bit larger, and better quality bedding + pillows.
• Emilie (10/5): -
• Gerhard (10/5): -
• Iliana (10/5): Perfect hotel !!!! -
• gilles (9/5): -
• Maria Emilia (10/5): Fantástico. Localização perfeita e hotel diferenciado - Belíssimo, equipe atenciosa. Prédio histórico. Cama confortável, bom chuveiro. Café da manhã completo, com diversas opções de comida típicas do café da manhã italiano e o tradicional continental. Opções de produtos sem lactose Chuveiro com água fraca
• Carol (10/5): A wonderful finale for my 3-week stay in Italy! Many thanks to the staff! - The staff was exceptional! I was traveling alone, celebrating my 70th birthday. Joyce ensured that I had a lovely, quiet, beautiful room overlooking the breakfast courtyard, and left me a lovely birthday/welcome message. The front desk team was welcoming and so helpful with visitor info, recommendations for restaurants and wonderful walks; even provided a fun tour of the palazzo and its history and ensured that I had a taxi to the airport for my early flight, with a takeout breakfast for my journey! The housekeeping staff and kitchen team were friendly and helpful. Location so convenient, to train station and beautiful church/square, lovely local eateries, a brief walk to all Florence sights. Delightful! No complaints!
• Geoff (9/5): Perfect location with quality and calm. - Friendly staff, fantastic location, very convenient for all we wanted to see and do. Hotel has a lot of charm and character. Spacious room. Comfortable bed and a great selection for breakfast.
• Ali (10/5): -
• Chloe (7/5): Adequate, handy location and very welcoming - Handy location for train station and all the sites. Very charming decor and breakfast room/ courtyard. My room was very small, there wasn’t much room to unpack in or hang my coat. Same for the bathroom. The bed wasn’t very comfy and I could hear the rumble of what I assume were trains.
• Bruschetti (9/5): -
• Craig (10/5): Very comfortable with welcoming staff. - This was our second stay and we will certainly book again as the staff are friendly and attentive to any needs. Great location.
• Jose Esteban (10/5): - Ubicación y atención Excelente!
• Clemencia (8/5): - N/A N/A
• fernando (5/5): - The staff went above and beyond!!! The breakfast was to die for and the location was amazing. The views were out of a movie for real. The room was so hot and extremely dated!!!!! No A/C. We were there in march and I could not imagine being there in the summertime my goodness. DO NOT OPEN THE WINDOWS UNLESS YOU WANT TO BE DESTROYED BY MOSQUITOES. I got bit like 50 times it was the worst!!!!!
• Claudio (9/5): - O quarto é muito bom, limpo e bem tranquilo, o banheiro é novo, o café da manhã é nota 10 e os funcionários são muito atenciosos, arriscam até um português !!! Recomendo !!! O prédio fica a 5 minutos a pé do centro de Florença e 5 minutos a pé da estação de trem..... Nada a reclamar !!! Tivemos um probleminha na fechadura do banheiro e em menos de 10 minutos já tinham resolvido.
• Nelli (10/5): Great location; great rooms - Great location; the room was great. The staff is very friendly. The breakfast is good
• Anna (8/5): The staff were fantastic - very helpful. - Beautiful palace, in a great location. The bathroom could have been a tiny bit bigger and comfortable, also the A/C was a bit too loud but overall it’s only a tiny flaw.
• Miguel (10/5): - El ambiente. Acogedor, tranquilo, clásico.
• Stephen (7/5): -
• Robin (10/5): -
• Santos (9/5): -
• Alix (9/5): Magnifique cadre, personnel efficace et très agréable -
• andrea (10/5): -
• lisa (8/5): -
• Xiaoyan (9/5): - Perfect Location Our room next to the road, little noise. Need use the earplugs to get some sleep
• Tivichi (3/5): - Very nice friendly staff, clean room, very nice location and decent breakfast. I didn't like to small room, the ants in the bathroom that one night also were found in our bed!!. I also didn't like that you could hear your neighbours from next door while they were in the bathrooms! Also, the closet and bathroom door were making an extremely loud noise when being opened.
• Monica (10/5): - Beautiful place. Designed with such classic taste- it felt magical to stay here We liked everything
• alan (8/5): Great bed, great breakfast, great team - Superior double was very comfortable. Nicely decorated, good bathroom, and decent bed. Friendly and helpful staff, and a plentiful breakfast each day with so many options. Our room was noisier than expected at various points in the night, with its windows on to a fairly busy street.
• Hanna (10/5): - Очень приятный дворик для завтраков на открытом воздухе, утопающий в цветах, и разнообразный завтрак. Удачное расположение - между железнодорожной станцией и основными достопримечательностями, всё в пешей доступности. Из нашего окна открывался вид на Santa Maria Novella. Удобно, что можно оставить багаж после выезда. Доброжелательный персонал. Просторные номера без коврового покрытия - чисто и комфортно.
• Vivian (10/5): Romantic old world accommodation - So beautiful and romantic I liked everything
• Danielle (10/5): Hotel excelente, charmoso e muito elegante ! - Instalações, proximidade das principais atrações.
• David (10/5): - The ambiance ..the excellent service. Great location right in the heart of the city nothing
• Camila (10/5): -
• Dominique (9/5): Personnel vraiment au top - L emplacement et le personnel !!! Salle de bains petite Et la chambre un peu sombre
• Shadi (8/5): -
• Johanna (8/5): - Loistava sijainti, kävelymatka nähtävyyksiin, ostoksille, ravintoloihin ja asemalle johon ratikka lentokentältä tulee. Aamiainen hyvä, kunnon kahvi ja myös erikoiskahveja saatavilla. Kaunis osittain katettu sisäpiha jossa aamiaista voi myös nauttia. Rakennuksen tunnelma yleisissä tiloissa on erityisen hieno. Huoneessa oli ainoastaan yksi tankokomero, ei hyllyjä vaatteille. Ei naulakkoa takeille. Huoneessa oli outo haju, ehkä jokin pesuaine. Tallelokero ei toiminut. Hinta tuntui kalliilta huoneen tasoon nähden.
• David (8/5): -
• Matteo Fausto (8/5): Una buona sistemazione per visitare Firenze dove potrei considerare di tornare - Ambiente curato, in un palazzo d'epoca, personale molto cortese, posizione perfetta "vicino alla stazione ma non troppo" e vicino alle principali attrazioni del Centro Storico La stanza e in particolare il bagno erano un po' piccoli
• Paul (8/5): A good hotel in a beautiful city. - A good location close to the station and not far from the main sights. A lovely old building and very friendly and helpful staff. Breakfast was very good with a extremely wide choice. The lock on the door was difficult to use and the bed could have been a bit more comfortable.
• Elin (9/5): -
• Marcy (8/5): A beautifully restored historic hotel in the heart of Florence, perfectly placed for culture, with elegant décor, spotle - The hotel had character, I loved that the building was historic having been built in 15th century. Quirky. Very clean, substantial breakfast with plenty of choice. Friendly welcoming staff, excellent location. Very limited electric sockets to charge phone, iPad.
• Dan (10/5): -
• shimazaki (5/5): もう泊まらない - トイレの水がなかなか流れない 部屋に古い家具が多く 使いにくい
• Tabi (10/5): Best hotel - The hotel staff is very friendly.The rooms were nicely decorated.The breakfast room was very nice and tasty.
• Sarah (4/5): Uncomfortable and disappointing. - The reception staff were helpful and friendly and we were walking distance from everywhere. Our room was on the first floor overlooking a busy restaurant on a main street, so it was very noisy and hot. The air conditioning was even noisier, the sink in the bathroom smelled of drains the whole time we were there, the room was not cleaned properly while we were there and the smell wasn't addresses apart from pouring bleach down the drain. The reception staff said they needed to get a plumber but one didn't arrive.
• Zara (10/5): Beautiful and peaceful hotel in the heart of Florence - Beautiful hotel in an amazing location. Very quiet at night for a peaceful sleep. Staff very helpful and friendly and the breakfast was amazing!
• Rachel (10/5): - Beautifully decorated room and hotel in general. Great location and the staff were super friendly and helpful. Would defintiely recommend.
• CHIE (8/5): 2回目です。前回も良い滞在でした。 - 朝食
• Aaron (8/5): Great little hotel in the perfect location! - The view from our bathroom - absolutely stunning! The location is also perfect - exactly half way between the train station and most of the sights. The noise of the lifts if you are in a room close to them.
• Dmitri (7/5): Conveniently located hotel, a bit tired - The breakfast garden, helpful and responsive front desk staff The rooms feel a bit tired and need a bit of refurbishment
• Jeremy (9/5): - Comfortable, friendly, good location Shower a bit small
• Kate (10/5): A great place to stay - Great location for walking to the galleries and sights as well as the train station. The staff were extremely helpful and friendly. We loved the breakfast. The hotel was very quiet. Nothing, we had a great stay.
• katayoun (8/5): -
• Marco (9/5): - Situato a 4 min dalla stazione e 5 min dal centro in un palazzo del XV sec che riporta ancora alcuni affreschi originali su muri e soffitti. Le stanze sono comode, pratiche, pulite e ben insonorizzate. Ci sono tutti i servizi al suo interno: piccola cassaforte e frigo bar, servizio da te e caffè con bollitore e aria condizionata. Buona la colazione con tanta scelta dal dolce al salato servita nel cortile interno che, pur essendo sovrastato dai palazzo adiacenti, e ben curato e rilassante. Personale gentile e disponibile. Qualche presa elettrica meglio disposta farebbe comodo
• Jose Esteban (10/5): - Muy buena ubicación El ruido que se escucha en las habitaciones del primer piso que dan hacia la calle. Debería mejorar el sistema de insonorización de las ventanas.
• Valentina (9/5): - ottima posizione in pieno centro a pochi passi da piazza Santa Maria Novella. Buona colazione servita in saletta elegante (in periodi di clima mite, è anche disponibile un cortile pittoresco). Camera comoda e ben accessoriata. La temperatura di una delle due camere era leggermente bassa, sarebbe da aggiornare il sistema di riscaldamento.
• Pia (10/5): Ihana tunnelmalline pieni ja persoonallinen hotelli lähellä kaikkea. - Ihana pikkuinen tunnelmallinen hotelli, jossa sisustuksessa kunnioitettu talon vanhaa historiaa. Sydämellinen henkilökunta, ihana ja monipuolinen aamiainen ja mukavat huoneet. Sijainti myös loistava sekä keskustan että rautatieaseman suuntaan. Kaikin puolin positiivinen kokemus❤️
• Merita (9/5): -
• Julia (9/5): Merveilleux - La gentillesse de l’accueil, la chambre très jolie, le jardin d’hiver, le petit-déjeuner…. Et Florence si proche.
• Fernando (8/5): -
• Nathalie (9/5): Florence est une ville magnifique, si un jour je dois revenir à Florence je reviendrai sans hésiter à l’hôtel di borgo . - Emplacement idéal . Hôtel magnifique, personnel très sympathique. Mon seul regret nous n’avions pas de fresque dans notre chambre . Salle du petit déjeuner sublime , petit dej au top . Manque un peu de chauffage dans les chambre .
• LeoSiqueiraAraujo (9/5): Ótima localização! - Uma ótima localização, central e perto da estação. A equipe foi ótima, super atenciosa conosco, e inclusive falando em português (sempre um toque legal). n/a
• Wilton (9/5): - Location excellent. Close too train station, all major Gallery's and sights a short walk away . Bed and pillows very comfortable. Breakfast typical continental fare , with decent selection. Nothing really.
• Elena (10/5): - Magico come sempre tutto perfetto Niente
• Emily (10/5): 😁😁👍👍 - We had an absolutely fantastic stay at this hotel. The room was a great size, beautifully presented, and spotlessly clean, making it a very comfortable place to relax after a day of exploring. The breakfast was truly amazing, with a lovely courtyard setting that made each morning feel special. What really stood out was the staff — the most friendly and helpful we’ve encountered during our time in Italy. Nothing was ever too much trouble, and their warm service made a big difference to our overall experience. The location is excellent, making it easy to get around and enjoy everything nearby. We would definitely stay here again and highly recommend it to others. Overall, a fantastic experience.
• Antoaneta (10/5): - Престоят беше невероятен! Централно разположен хотел, много чисто, изключително любезен персонал, богата закуска. Хотела е бивш дворец и обзавеждането съответства на тази епоха, което му придава неповторим чар. Очакваше ни лично послание с подарък (книга, написана от собственика), което ни зарадва много и ни накара да се почувстваме повече от гости. Преживяването беше страхотно! Ако идвам във Флоренция, това е моят хотел! Горещо го препоръчвам!!!
• María José (9/5): -
• USHIO (10/5): Excelente estadia numa linda cidade. - O Hotel é um Palácio de século dezesseis reformado. Preservou a estrutura, mantendo afrescos nos tetos, paredes, escadaria de pedra e detalhes como no banheiro do saguão de entrada. A localização é ótima, bem próximo da estação de trem, fácil acesso a pé dos principais pontos turísticos. Não tem restaurante próprio, porém na redondeza tem vários bons restaurantes. Equipe muito simpática, prestativa. Deram excelentes indicações de restaurantes próximos, orientações pra acesso a pontos turísticos. Quarto espaçoso, banheiro reformado oferecendo conforto e praticidade. Camas confortáveis, limpeza excelente. Café da manhã excepcional em qualidade, variedade e ambiente. Sem dúvida, recomendo e será minha escolha quando retorne a esta cidade. Não tenho o que queixar.
• Irina (10/5): Beautiful and very comfortable rooms; excellent breakfast, very friendly staff! - The hotel is located in the hearth of the old town within 10-15 min to all attractions. Rooms are very clean and of good size; they are nicely decorated and furnished. Excellent breakfast, you find everything you want for breakfast. Very friendly staff- i woul stay tgere again! Nothing to mention
• Francesca (10/5): - L'albergo gode di un'ottima posizione ed è situato in un bel palazzo storico. Il personale è gentile e attento alle esigenze dei visitatori. Struttura sicuramente consigliata per un soggiorno al centro di Firenze niente
• Cedric (7/5): Plein d’avantages mais prix augmenté sur place - Décoration et emplacement. Literie de qualité moyenne. Une surcharge pour les petits déjeuners alors que booking affichait petit déjeuner inclu. Selon l’hôtel, il n’y avait qu’un petit déjeuner inclu pour la chambre double, deux pour la chambre triple. Nous avions échangé avant mais il était impossible de corriger dans l’application. Pas d’information préalable, surcharge très désagréable au moment du checkout, avec une employée qui explique que c’est la faute de booking et que ce n’est pas le problème de l’hôtel. Elle refuse d’en référer à un responsable. La pratique et le discours sont très problématiques et le font recommander d’éviter l’hôtel alors qu’il a des avantages et que les autres membres d’une ordonnée étaient très professionnels.
• Susanne (9/5): Jederzeit wieder dorthin -
• Ikaro (10/5): Perfeito! - Super atenciosos e preocupado com as crianças. Adorei o tratamento que nos deram.
• Janne (8/5): Veldig fornøyd! Vårt tredje opphold på hotellet - Meget god frokost. God service til å bestille billetter og restauranter. Det var veldig glatt i badekaret med tanke på å dusje. Burde ha en gummimatte å stå på!
• Daniella (10/5): -
• Miguel Gregori (9/5): - Hotel comodo,bien ubicado y con personal encantador, buen desayuno
• Gareth (8/5): Enjoyable stay, great location, nice old hotel, friendly staff. - The staff were very friendly and welcoming. Location was ideal next to station and 5min walk to Duomo. Vegan options for breakfast. Great for kids, staff gave our two little ones a colouring in pack on arrival and left books/games in the room in the evening when we returned which was a nice touch. The room was nice but too hot at night which affected our sleep. The air conditioner didn't seem to help much and we didn't want to open the window as we understand mosquitoes were an issue.
• Deborah Cristina (10/5): Localização perfeita, perto das principais atrações e restaurantes. Quarto maravilhoso e cafe da manhã excepcional. Equi - Quarto maravilhoso e super confortável
• Zishan (8/5): -
• Marcus Aurelio (10/5): -
• Monica (9/5): È sempre un piacere tornarci - La gentilezza squisita dello staff al ricevimento, la colazione ricca e in una sala bellissima con tè o caffè preparati al momento (no macchinette!), la posizione perfetta vicino a s. Maria novella, la disponibilità a cambiarmi la camera Qualche camera necessita di manutenzione
• roberto (9/5): -
• Angela (9/5): -
• sandra (10/5): - Absolutely loved this hotel, a welcome drink was offered on our arrival, and even better we were upgraded to a room with a view. I needed a gluten free breakfast and it was excellent and so much choice . All the staff were very friendly and helpful. The decor and furnishings were superb the building was steeped in history. The main breakfast had so much choice and the waiters were extremely attentive and efficient. It was lovely to have a kettle in the room to have my first morning cup of tea, with a selection of beverages and biscuits. The location was excellent. The restaurant recommended by the hotel was excellent too There was nothing wrong.
• Nathan (10/5): Hidden gem with unique atmosphere and fantastic staff - Beautiful rooms; fantastic staff and service; great breakfasts and lots of little additional touches that made our stay feel special. Great location just minutes from the Santa Maria Novella station and church, and just a few minutes walk to the Duomo. Everyone - guests and staff - seemed genuinely happy to be there and it's not surprising given the lovely building and atmosphere. If you like the personal touch, and to stay somewhere that's in keeping with its city, then this is the place for you. Nothing we didn't like; we can't wait to return.
• Francis (10/5): - Very clean, great staff, very comfortable bed, location If u dont get to breakfast relatively ealy most of the food is gone, and not replaced. Breakfast is until 1030 am we got there at 9 and basically all the hot items were empty, no crossaints, smoked salmon, beacon. All not replenished.
• Stephen (9/5): Would stay again, but learned to get down for breakfast early, as hot items are not replenished - Super location. Exceptionally helpful staff Bedroom heating was not on, and it was only February!
• eugenio (7/5): -
• Ivone (10/5): Excelente. Voltando a Florença, ficarei nesse hotel com certeza. - Gostei de tudo: conforto, atendimento, excelente café da manhã e gentileza dos funcionários. Gostei de tudo. Nada a reclamar.

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