Hotel Kaiserhof Wien

Location: Frankenberggasse 10, Vienna, at

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Public transport tickets
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite

  Elegant suite on the quiet upper floors, with a bedroom, a king-size bed with one big mattress, a separate living room, air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker (Nespresso coffee machine), and a luxury marble bathroom with a spa bath, hairdryer and a make-up mirror. The bathrooms on the 6th floor provide natural daylight.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Business Room

  2 Twin Beds

  301 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 55-inch Smart TV with digital channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries

  Practical - Laptop workspace, safe, and free newspaper

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Pillow menu
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Smart TV
  • Laptop-friendly workspace

• Superior Room

  1 Double Bed

  269 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 65-inch Smart TV with digital channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries

  Practical - Safe, free newspaper, and desk

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Pillow menu
  • Bedsheets provided
  • Smart TV

• Premier Suite

  Elegant and spacious suite on the quiet upper floors, with views over the roofs of Vienna, original furniture from the Biedermeier period, a bedroom, a king-size bed with one big mattress, a separate living room, air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker (Nespresso coffee machine), a walk-in wardrobe, and a luxury marble bathroom with a spa bath, a massage shower, a bidet, hairdryer, a make-up mirror, and natural daylight.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Junior Suite

  This classic and elegant suite is quietly located on the upper floors and features a king-size bed with one big mattress or a twin beds. The room is fitted with a large living area, air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker, and a bathroom with granite floors, a rain shower, a hairdryer and a make-up mirror. Some junior suites can be interconnected.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Classic Double Room

  Room with air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker, and a bathroom with a bath tub, hairdryer and a make-up mirror. The double bed with 2 mattresses can also be used as twin bed. Please note that extra beds are not available in this room type.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Classic Double or Twin Room with extra bed

  Room with air conditioning, a double bed (2 mattresses) or twin beds, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker, and a bathroom with a bath tub, a hairdryer and a make-up mirror. This room has an additional roll-away bed or a sofa bed. Please note that the maximum occupancy is 3 adults or 2 adults and 1 child. Additional extra beds are not available in this room type.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Business Double or Twin Room

  Elegant room on the quiet upper floors, with a double bed (2 mattresses) or twin beds, a large work desk, a large safe, air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker, and a marble bathroom with a rain shower, a hairdryer and a make-up mirror. Some bathrooms on the 6th floor provide natural daylight, some bathrooms are also equipped with a bidet. Copy and fax services are available at the front desk

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Superior Double Room

  Quiet room in a contemporary imperial style with bespoke solid wood furniture. The room features air conditioning, a flat-screen TV including streaming services, a mini-bar, tea and coffee machine, and high-quality bedding. The bathroom is equipped with either a bathtub or a walk-in rain shower. Heated mirrors and underfloor heating are available in selected rooms. Rose petals are available on request at an additional charge.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

Guest Reviews

• Peter (9/5): Angenehmes Personal in einem schönen Haus - Sehr Gutes Personal Sehr aufmerksam und hilfsbereit Tolles Frühstück Gute Rezeption Es gibt nichts zu beanstanden
• Miodrag (10/5): -
• Sue (10/5): Fabulous motel close to everything. - As a solo traveller in my 60s I stayed here for a few nights - it’s really close to everything, and is the quintessential Vienna hotel - great breakfasts, fresh flowers, beautiful rooms and a really safe area. Couldn’t fault anything. Nothing it was perfect.
• Glen (10/5): Amazing stay! I wish I could have stayed longer. - The breakfast was great. A rich variety of fresh and delicious food. I liked everything.
• Russell (10/5): - I want to say thankyou very much to this hotel for our week in Vienna. From our first steps in the door the reception was amazing. To then be warmly greeted by the passing housekeeping staff, breakfast staff, maintenance staff was incredible across all 6 nights. Bed was comfy, you can request different pillows if you so wish and rooms were nice and quiet. Honestly cannot think of anything
• Milan (10/5): -
• Dirk (10/5): -
• Fiona (10/5): A perfect place to stay whilst visiting Vienna - The staff in this hotel are exceptional.… From the front desk to the dining room…everyone greets you with a smile and goes out of their way to be helpful. The breakfast had a wonderful selection. The hotel’s location is excellent for exploring the historic centre of Vienna. Everything is within walking distance, but if you fancy using the underground or tram, they are both close by.
• SHERRY (9/5): Nice accommodations & considerate staff. - Very nice accommodations. Large room. Lovely breakfast set up. Considerate staff. Would stay here again. Nice bathroom. A bit warm in the room. An employee showed me how to open the windows from.the top which helped..
• Eileen (10/5): Perfect for a Vienna stay. - The staff were delightful from reception, restaurant and cleaning lady; I didn't add breakfast to my booking, but the hotel gave it to us free anyway, and it was FABULOUS; evening restaurant selections were too, and the pastries, made for the hotel with their name in gold, were heavenly. Not a problem for us, but possibly for others: there are some stairs to the elevator. There may be a solution to this, but it wasn't immediately obvious.
• Ayesha (9/5): Comofrtable and convenient. - The location was very convenient, it was within walking distance to the station, halal restaurants, attractions. Also the neighborhood is very quaint and quiet. The room was spacious, clean, neat and comfortable. Toilet was clean and had a grand look about it. (not an old looking creepy toilet)
• Юрій (10/5): - Просторий номер, зручне розташування, смачні сніданки
• Rogers (8/5): We would stay again but have a different room with more space. - The breakfast range was outstanding, the staff were lovely and the table we ate from had fresh laundry which was excellent. The room we stayed in was small and the noise outside disturbed our sleep. We asked for a quiet room which we feel we did not get. Also, the duvets were very hot, we got lighter duvets but they were still very warm. Suggest 1 tog duvets could be used, alternatively blankets and sheets.
• Susanne Maria (10/5): Perfect - Beautiful hotel, very updated, great location and great breakfast. Would highly recommend to our family and friends. All good
• elena (9/5): -
• Katharina (9/5): -
• Anna (10/5): I am absolutely staying there again, perfect hotel - The property is located a walking distance from the city center. It is a 130 years old historic place proudly inviting you to immerse yourself in its undeniable charm. It is superbly maintained and spotless. Breakfast buffet is perfectly varied and welcoming.
• Maren (8/5): -
• Doug (9/5): Perfect for our 4 day stay in Vienna! - Convenient location yet on a quiet side street. Walkable to downtown places of interest. Very pleasant staff. Having a tub in the bathroom was a bonus given the size of our room. Rooms are small but windows are tall and allow for a lot of natural light. We were out and about in Vienna most of the time so we were only in the room mostly in the evening and overnight.
• Ulrich (10/5): Supertoll - Alles super !! Man fühlte sich sehr wohl...... Es war alles ok
• Cristinel (10/5): -
• Ineta (10/5): - Elegant and cozy interior! Ideal place for peaceful relaxation in the city centre! Received special attention on my birthday morning! What is more- perfect breakfast with great variety!
• Ervin (7/5): -
• Barry (10/5): - Everything, the staff and the location Nothing
• Jörn (9/5): Erholung pur - Gute Unterkunft, sehr Zentrumsnah. Personal sehr nett und zuvorkommend. Sehr gutes Frühstück 👍👍
• Miha (8/5): Kratko a udobno! - Lokacija in zajtrk odlična, za obisk Musikvereina ali muzeja V sobi ni bilo copat, TV ni deloval!
• WGE (10/5): -
• Thomas (9/5): -
• Chris (9/5): - Hôtel très bien placé Petit déjeuner copieux et plutôt varié La taille du lit et le confort du matelas Pas de location de vélo à l’hôtel mais possible de louer à 10 minutes à pied
• Marc (9/5): -
• Ronald (9/5): -
• Jacqueline (10/5): Beautiful hotel with good value, excellent breakfast - Very nicely appointed rooms , wonderful breakfast Slow elevator
• Nefeli (10/5): - Άριστο πρωινό με ποικιλία σε ένα ξενοδοχείο πρακτικά στο κέντρο της Βιέννης. Επίσης άριστη εξυπηρέτηση, κάναμε check out πολύ νωρίς και μας προσέφεραν πρωινό σε τσάντα για να το πάρουμε μαζί.
• Hasliza (9/5): Great comfortable stay, good breakfast. - Clean, good breakfast, friendly staff None.
• Marion (10/5): Wien - Unser Aufenthalt war rundum gelungen. Das Personal durchweg freundlich, hilfsbereit und mit einem Charme den man nur in Wien hat . Gerne wieder.
• Heike Doris (9/5): -
• Christopher (10/5): -
• Wolfgang (10/5): Ein Hotel dessen Preis-Leistung einen weiteren Besuch planen lässt - Die Lage war sehr zentral, man konnte viel zu Fuß erkunden. Das Personal war sehr freundlich und die Zimmer kaiserlich. Der Empfang des WLAN war dürftig.
• Michael (9/5): A great enjoyable stay in a lovely hotel - dispute one occasion of poor reception assistance. - Great traditional hotel within walking distance of key sites and the best restaurants. Some of the reception staff were less than helpful
• Victoriia, Anton (10/5): - Все.Очень атмосферный отель.
• Schimpel (9/5): -
• Anna (10/5): - Pracownicy hotelu są bardzo mili, uśmiechnięci i chętni do pomocy
• Kirk (10/5): I absolutely loved my stay - Impeccable service clean inviting . Absolutely delicious included breakfast Room key malfunction on the second day
• Isabelle (9/5): An excellent hotel in city centre - Location great Staff very friendly and helpful Breakfast excellent Comfortable fixtures and fittings N/A
• Jody (10/5): Great stay in Vienna. - Fantastic staff and facilities. Breakfast was fabulous! Location could not have been better. Perfect choice for walking to all major attractions.
• Andrew (10/5): A lovely hotel in a great location , would book again in a heartbeat - couldn’t fault it - Amazing location - amazing breakfast - beautiful and huge room - friendly staff - relaxed atmosphere We had a huge tv in our room but hardly any English speaking channels to watch - more would’ve been nice
• Rickenbacher (9/5): - Das historische Hotel im Zentrum von Wien hat uns sehr gefallen. Das Personal war sehr zuvorkommend, hilfsbereit und freundlich. Die Lage ist central. Das Morgenessen ist top! Der Kraftraum ist recht klein. Bei der Sauna könnte man eventuell noch Äpfel und Nüsse etc. hinstellen.
• Virginie (10/5): Service impeccable - Sa proximité culturelle Et ce côté historique du bâtiment et de sa décoration Rien
• Paul (8/5): -
• Arkadiusz (10/5): -
• Hennig (8/5): - Das saubere Zimmer und das sehr freundliche Personal. Die Einrichtung war etwas in die Jahre gekommen und die Aussicht auf ein unschönes Gebäude.
• Eve (10/5): -
• Patrik (1/5): -
• Peter (3/5): Nice hotel. Fire the manager - Great location. Incredible breakfast. I loved my first visit there enough to book a night on the return. As our plans changed I tried to change the date by two nights. Though I know it was a non cancellable rate, I thought they would be kind enough to allow a date change. Nope. Despite having tons of availability on the other night, and with several days notice, they merely declined. I tried to reach out for explanation. Nothing. No explanation. No apology. Just declined. If I now weren’t stuck going back I would not have come back here. Whoever the manager was that was in charge of that does not understand customer service. The desk lady I spoke to agreed that she would have allowed it but was not authorized to do so. Will not come back here and would caution anyone thinking of going here to avoid u less you have a very clear ability to cancel.
• Helge (10/5): Ein phantastisches Hotel, dass seine 4 Sterne mehr als verdient hat! - Ein richtig gutes Hotel, sehr nach am 1. Bezirk, also der unfassbar schönen Altstadt. Unser Zimmer war gerade frisch renoviert. Alles war noch neu und jungfräulich. Der Maler war vermutlich gerade erst raus. Dementsprechend phantastisch war es auch. Die Aussicht ging in den Hof, aber das war egal. Wir waren eh nur zum Schlafen auf dem Zimmer. Der Rest des Hotels war ebenso schön. Alles sehr stilvoll und wertig. Das Frühstücksbuffet war nicht übermäßig üppig, aber es war alles da, was man für ein tolles, abwechslungsreiches Frühstück benötigt - und das in einer tollen Qualität! Lieber etwas weniger, dafür aber hochwertiger. Wir haben es sehr genossen. Man merkt an vielen Details, dass die Betreiber und Mitarbeiter ihr Handwerk verstehen. Echte Stoffservietten zum Beispiel, nie ausgehende Speisen (wurde immer sofort wieder aufgefüllt) oder stilvolle Menükarten (für Tee- und Kaffeevarianten im Frühstücksraum und auch für verschiedene Kopfkissen auf den Zimmern). Ganz toll auch die unterschiedlichen Wässer, die tagsüber kostenfrei in der Lobby zur Verfügung stehen. Es sind eben die vielen kleinen Details, die dieses Hotel zu etwas Besonderem machen. Wir können den Kaiserhof vollumfänglich weiterempfehlen. Ehrlich gesagt gibt es hier wirklich nichts auszusetzen. Ich bin jemand, der die Qualitätskontrolle vom Housekeeping übernehmen könnte - sprich, ich bin sehr pingelig und schaue auch dort nach, wo andere nicht hinsehen würden. Und was soll ich sagen ... ich konnte so gut wie nichts finden! Eine winzige, völlig nebensächliche Sache ist mir lediglich aufgefallen: Wenn das Zimmer schon komplett neu renoviert wird, wäre es konsequent gewesen, die alten Türscharniere der Badtür ebenfalls auszutauschen und die alte goldene Türklinke außen ebenfalls, denn die innere Türklinke war neu - allerdings silberfarben. Das sind aber wirklich die einzigen unwesentlichen Dinge, die mir aufgefallen sind. Die beiden nicht funktionierenden (weil vermutlich nicht angeschlossenen) Steckdosen im Bad waren auch kein Problem. Die haben wir bei der Abreise noch angemerkt und die sind inzwischen sicherlich repariert worden.
• MAARIKA (10/5): - All was perfect 👌
• Roberta (9/5): -
• Nemanja (9/5): -
• Gyula (9/5): -
• Michael (10/5): -
• Pablo (10/5): -
• Peter (5/5): Ok but bedroom too hot for a good nights sleep. No positive action from the hotel when reported. - Second visit to our hotel and booked a superior suite as a treat for this time. The central heating was on in the suite and the bedroom was uncomfortably hot during the night for a good nights sleep. Reported to reception in the morning that the radiator controller was hanging off the radiator - this was supposed to have been fixed but wasnt and second night was too hot for a good nights sleep. Reported again the next day on booking out and the receptionist said we should have requested a fan ! Expected better from this hotel.
• Chris (9/5): -
• Andy (10/5): - Ein wunderschönes Hotel. Die Mitarbeiter waren sehr freundlich und verstehen es, die Zeit so angenehm wie möglich zu gestalten! Vielen Dank für diese individuelle Betreuung.
• Pamela (10/5): - Beautiful hotel , nice room and delicious breakfast Great area short walk to the old town pedestrian area. Many very nice small restaurants closeby . 5 minute walk to Karlskirche if you are planning to see Vivaldi 4 Season concert which was fantastic . Nothing
• Erik (10/5): - Een zeer uitgebreid en verzorgd ontbijtbuffet, zeer vriendelijk personeel. Mooie grote kamer en badkamer. Goede ligging, niet te ver van de bezienswaardigheden , en vlak bij metro.
• Günter (10/5): Perfekt für einen kurzen Wienaufenthalt - Sehr schönes sehr stilvolles 130 Jahre altes Hotel (fast) in der Wiener Innenstadt, äußerst freundliches und zuvorkommendes Personal, sauberes und geräumiges Zimmer, und - was für die Großstadt Seltenheitswert hat - in der Nacht wirklich leise!!! Ein Luxus ist auch das Vorhandensein von Sauna + Dampfbad (+Gym) um sich nach einen anstrengenden Tag zu relaxen. Sehr großzügiges Frühstücksbuffet mit allen Annehmlichkeiten, wobei man gleich äußerst freundlich von der Kellnerin begrüßt wird. Insgesamt eines der wenigen Hotels wo wirklich (fast) alles gepasst hat! Wenn ich einen kleinen Wunsch frei hätte, dann hätte ich gerne, dass das Raumparfum in den Gängen etwas dezenter (schwächer) ausfallen könnte. Sonst fällt mir eigentlich nichts ein...
• Lennart (10/5): - Bästa tänkbara hotell! Rent, snyggt och konstnärligt inrett. Man känner sig som en kung i denna miljön! Personalen är mycket uppmärksam och man möts av leenden och idel hjälpsamhet. Frukost matsalen är så vacker och frukosten helt outstanding! Gott om dagstidningar att läsa och slå sig ner i sköna soffor eller umgås med något gott från baren. Som pricken över I:et, finns det en trevlig spaavdelning med både ång och torrbastu som ingår i priset! Slutligen är läget fantastiskt på en lugn sidogata, men mycket nära centrum och allmänna kommunikationer.
• Sirikate (10/5): -
• Anne (10/5): - Incheckning personer, service i frukost restaurang och drink personen. Fantstisk!!!🥰🥰🥰🥰🥰 Gillade ju ALLT!!!
• Peter (10/5): Clean, spacious, comfortable hotel with very (!) friendly staff and amazing breakfast buffet. - Beautiful old building. Very central. Super friendly staff. Rooms were large and very clean and comfortable. The breakfast buffet was incredible! Will definitely be back Some of the decor in the rooms was a bit dated.
• Monika (10/5): Schitterend verblijf met topservice! - Heel mooi en goed gelegen hotel op wandelafstand van het centrum. Uitstekende service en heel behulpzaam en vriendelijk personeel. Geen nachtlawaai dus een uitstekend verblijf. Niks!
• Annika (10/5): - Fantastisk personal!
• Rebecca (10/5): Gjennomført trivelig og flott hotell med super beliggenhet. - Rent, komfortabelt og hyggelig Ingenting!
• Annika (10/5): - Underbar personal
• Riyoko (9/5): Loved bives - Everything else was wonderfu!! Especially the lovely breakfast. Key card was too sensitive to my phone and kept failing. Constant trips to the front desk were a hassle.
• Roger (10/5): Séjour à Vienne - Emplacement top, près du métro, du tram et du centre-ville. Hôtel avec beaucoup de charme et très soigné. Le personnel est très aimable et attentionné. Tout était parfait
• regine (9/5): -
• Liane (10/5): - Die freundlichen Mitarbeiter und das schöne Haus und der Service
• Nikolas (10/5): Immer wieder gerne - Eine Super-adresse, toller Service. Personal klasse geschult, Frühstück top. Zimmer sehr geräumig und sauber. Lage hervorragend
• Bernd (10/5): Alles nach unserer Vorstellung, tolle erholsame Tage in Wien! - Gutes Hotel, toller Service, sehr umfangreiches Frühstücksbüffet und nicht zuletzt die gute zentrale Lage! Das Hotel ist sehr empfehlenswert 👍🏼 wir kommen bestimmt wieder!
• Joanne Rogers (8/5): Comfortable & quiet, centrally located hotel in Vienna - Location was great, just a 10-minute leisurely walk from the Hapsburg complex and central Vienna. My (junior suite) room was very comfortable and quiet with plenty of natural light, a comfortable bed, a sofa and a desk, fridge and plenty of hanging space. The bathroom was spacious and well equipped, with a large bath tub and overhead shower. Housekeeping did an excellent job at keeping the room clean and welcoming. Hotel staff were all extremely helpful and polite. The communal lounge / bar area was comfortable, restful and the drinks and snacks good quality & value. The breakfast room was orderly and tables were cleared efficiently and quickly - there was always a clean table to sit at and coffee choices were plentiful and all good quality. The main thing both my friend and I didn't like is that in both our rooms - and presumably across the hotel - the English TV channels were few and the main one, BBC News, didn't work. We would have appreciated more English channels and certainly them all working. We also found that some of the hot food in the breakfast room was cold or luke-warm, especially the bacon. Finally and additionally, I would have preferred a kettle in my room rather than a coffee machine - I had to heat water for tea via the coffee machine, which was an unnecessary complication. A kettle in my room would have been helpful + a more plentiful and regular supply of milk - 2 small pods a days was only sufficient for 1 drink each morning.
• Simoni (10/5): Perfeito, voltaria com certeza - Excelente, limpo, organizado, café da manhã maravilhoso Nada
• An (9/5): Ideaal hotel als je wil genieten van de stad. Heel dichtbij het centrum, maar niet in de drukte. Zeer vriendelijk person - De stijl past in het Weense decor. De verschillende ruimtes zijn mooi gedecoreerd.
• Stefan (9/5): Heerlijk verblijf - Het ligt fantastisch centraal gelegen. Dicht tegen het centrum maar wel de rust. En de metro op 3 min lopen. De bedren vielen tegen. Maar naar wij begrepen worden deze snel vervangen.
• Chi (10/5): - Sehr aufmerksame Personal und schöne Einrichtung. Frühstück ist auch sehr gut Nichts
• Luisella (9/5): Lascerà dei bei ricordi - Molto pulita , accogliente e con personale competente Nulla
• Felipe Marino Mondragón (10/5): - El staff estuvo increíble y me ayudaron con todas las sorpresas para mi esposa (íbamos de aniversario), los desayunos eran muy buenos y variados y la ubicación del hotel hizo que pudiéramos ir caminando a todas las partes que queríamos de la ciudad. El colchón de mi cama un poco blando para mi gusto.
• luca (9/5): -
• Zehra (10/5): Extrem freundliches Personal, sehr leckeres Frühstück, sehr schöne Zimmer, sehr zentral - Alles top! Extrem freundliches aufmerksames Personal! Exzellentes Frühstück, Zimmer sehr schön eingerichtet. Sehr zentral gelegen, alles zu Fuss erreichbar, U-Bahn und Strassenbahn in der Nähe. Würde jederzeit wieder kommen Gar nichts
• SRH75 (8/5): Très bon hotel - Petit déjeuner très bien fourni et de qualité, emplacement très proche du centre historique, sauna et hammam parfaits Aucune vue de la chambre, vis a vis très proche
• Annette (10/5): - Fantastisk frukost. Väldigt trevlig och tilmötesgående personal
• Renate (10/5): Sehr empfehlenswert - Sehr gutes und qualitatives Frühstück und äußerst herzliche Betreuung beim Frühstück, alles sehr, sehr sauber, extrem großes Bett Teppichboden im Zimmer, bevorzuge Parkett
• Louise Kofod (10/5): - Skønneste personale, dejlig mad, perfekte senge, dejligt lydtæt værelse. Eneste minus en hårtørrer, der skulle skiftes.
• Tomasz (10/5): - Wszystko. Przemiła obsługa, mega śniadania, kawa marzenie. Bardzo wygodne łóżka. Bez wachania mogę polecić ten hotel.piękny wystrój. Pozdrowienia dla całej załogi hotenlu. Mała kabina prysznicowa, jestem duży ale spokojnie dałem radę. Brak dostępu do internetu i you tube. Ale to mało istotne przy zwiedzaniu tak pięknego miasta.
• Madalina (10/5): -
• Katharina (9/5): - Das Personal war ausgesprochen freundlich und wir haben uns sehr willkommen gefühlt
• Hywel (10/5): The perfect location for our four day break, would choose it again. - Great location close to Karlplatz, within walking distance or short tram or tube rides to the main city locations and the excellent Naschmarkt eating area. Excellent breakfast, and good bar also serving snacks. Quiet, spacious comfortable rooms. Friendly, welcoming, knowledgeable staff who went out of their way to help us. Towels weren’t as luxurious as in some establishments.
• Philipp (10/5): -
• Robert (10/5): Highly recommended. - Very friendly and helpful staff. Lovely breakfast. Nothing really

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