Best Western Plus Miami-Doral/Dolphin Mall
Location: 3875 NW 107th Avenue, Miami, Florida, 33178, Miami, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Enjoy the outdoor pool and fitness center during your stay at Best Western Plus Miami-Doral/Dolphin Mall.
Daily Buffet Breakfast
Start your day right with a complimentary buffet breakfast served from 7 AM to 10 AM.
Convenient Location
Located near major attractions including Miami International Mall and CityPlace Doral, this hotel offers easy access to key destinations.
Book your stay today at Best Western Plus Miami-Doral/Dolphin Mall for a delightful and convenient experience in Doral.
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is required for transportation to and from this property.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Designated smoking area
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Golfing nearby
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free wired internet
- Wheelchair accessible parking
- Braille or raised signage
- RV, bus, truck parking
- Free self parking
- Computer station
- Pool sun loungers
- Free RV, bus, truck parking
- Free buffet breakfast
- Housekeeping on request
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Handrails in stairways
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)
1 King Bed
300 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Braille signage
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)
1 King Bed
300 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Braille signage
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, 2 Double Beds, Accessible, Bathtub
2 Double Beds
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Braille signage
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, 2 Double Beds, Accessible, Bathtub
2 Double Beds
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Braille signage
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Braille signage
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Free Local calls
- Separate sitting area
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
300 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Braille signage
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King Bed
300 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, 2 Double Beds, Non Smoking, Microwave
2 Double Beds
301 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Braille signage
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite, 2 Double Beds, Non Smoking, Kitchenette
2 Double Beds
300 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Braille signage
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite, 1 King Bed, Non Smoking, Kitchenette
1 King Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch TV with cable channels and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Braille signage
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Free Local calls
- Separate sitting area
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Guest Reviews
- Aderia (2/5): - This was one of the most frustrating hotel stays I’ve ever had. When I arrived, the front desk clerk told me he couldn’t find my reservation, even though I had already paid in advance. I had to show him the confirmation myself, only to find out he had already given my room to someone else. He finally gave me another room — but it didn’t have any hot water. I had my one-year-old with me, which made the situation even worse. It’s hard enough traveling with a baby, but not being able to bathe or get warm water was completely unacceptable. The clerk apologized and promised a discount for the trouble, but when I checked out, I was still billed the full amount. Between the confusion, lack of professionalism, and broken promises, this experience was beyond disappointing. I definitely won’t be staying here again.
- Esteban (8/5): - Staff is nice, but property feels quite old, there was mold in the bathtub, carperts are stained and looks dirty.
- Denise (8/5): - Reasonable price, basic breakfast, basic gym equipment, close to malls and dining areas.
- Daysi (2/5): - Water backed up in showers switched my room same issues had to go shower at gym property didn’t care to fix issue
- SABAS (2/5): - Mal por qué me están cobrando algo que no deben ya que por salud no me fue posible viajar y aparte de la 1 noche que por políticas cobra y no me opongo me siguen cobrando cosas que no debe ser como el resto de reserva ojalá me solucionen eso por qué tengo un correo de parte del hotel donde dicen que la reserva se cancela y solo cobrarán la primera noche entonces no se por que siguen cobrando ojalá deben solucionarme eso por qué eso hace qver muy mal el hotel
- Daisy (8/5): Best western - There was black mold in the bathroom and shower water didn’t drain seemed clogged
- Winsbert (8/5): - The room was cozy and the hotel was near to a lot of places. Breakfast was tasty with pretty good options. The only grievance was the moldy smell of the carpet that made the stay a little uncomfortable.
- Mayra (4/5): - Close to The Mall,
- Francisco (10/5): - Great breakfast and staff, good night rest
- Adrian (6/5): - No kitchen utensils with kitchenette rooms
- Dinesh (10/5): - Comfy
- Rhonda (8/5): - The room was spacious and clean. Staff was curteous especially the front desk...will visit again
- bridel (2/5): - Excluyendo a Sabrina que fue la única que salvó mi estadía Después todo fue horrible
- Roneil (10/5): - Nice 5 🌟
- Thomas (8/5): - No hot water. Keys didn’t work sometime
- Miriam (6/5): - It was okay for the price. Breakfast was basic.
- Yosmar (6/5): - The room has a very loud AC . And it should have a night table next to the other bed
- Keniqua (4/5): - Constantly had to ask for adequate towels - For some reason even though both my husband and I were there, they kept forgetting to give us two facial (bath) cloths. Breakfast persons seemed rushed and there was no variety with the offers - we were there for 6 days and it was the same thing every time. We had to report a theft on the property to the local police and the manager on duty delayed access to security footage for nearly two days. This caused us to wait much longer than we needed to the get the guy caught who stole our items! The front staff kept telling us, the MOD would be there this time and the next - its like the person only showed up once in 2 days and no one else was authorized to give the local police the footage. It was frustrating to say the least, there was zero urgency. I would not recommend this hotel or ever visit again.
- Marisha (8/5): - There is a nice restaurant close by. Quiet and safe spot
- Astrid (10/5): - Nice and quiet
- Joseph (10/5): - Great
- Merci (2/5): - The room smell and I didn’t had no hot water to take a shower and I didn’t want to say anything to them so I keep on taking a shower cold I so really to go home I pay $680
- Mario (10/5): - good
- Alfonso (2/5): - The first room that I got did not have a working blind. The second room I got, the AC barely worked. Only one of the vents was expelling cold air. The coils must have been frozen and melting because the area around the unit was soken wet. We have stayed at many best westerns before. This is our last one. The quality has deteriorated dramatically. The furniture in the general areas was old and worn. The room had lots of patching on the walls and bathroom. Very disappointing stay.
- Mariangelica (10/5): - Buenisimo
- ELSIE (6/5): - Okay
- Valeriano (10/5): - Maria was excellent at the front desk
- ELSIE (6/5): - According to my bank it looks like i was ovet charge
- Juan (10/5): - Lovely place
- Glendon (6/5): - Great location
- Alex (10/5): - Great stay
- Anthionette (6/5): - They had a bathroom problem tub was colt
- Laili (6/5): - The building has a really strong smell. old mudy.
- Adiel (2/5): Bad . Run away. - Person at counter was very helpful. Room in the other hand was smelling like mold, really intense smell, tried changing room. Still not good. Cancelled reservation and still charged me for the stay
- Leslie (10/5): - Excelente estadía
- Shervin (4/5): - Smelled bery moldy and wet.
- Ariel (4/5): - The front desk was not too helpful
- Eduard (10/5): - Good
- Rajesh (8/5): - Safe. Easy commute. Breakfast can be improved
- Raiz (10/5): - Love it
- Fernando (10/5): - Nice
- Phanindar (2/5): - Very bad experience and can’t stay here next time or never
- Outhar (6/5): - Location
- Jonathan (10/5): - Great hotel. Loved the pool
- Ana (10/5): - Excelente
- William (2/5): - I had to keep going downstairs because the rooms keeps didn’t work. The bathroom at broke soap holders. The iron didn’t work. The bed was extremely hard to sleep on. The workers at the desk were always hiding never had the counter so you had to wait until they came from the back. Another guess even had to come down stairs to get toilet paper from the front desk. Horrible experience.
- Mario (10/5): - Safe area , quiet
- Theodosia (10/5): - Excellent service.
- Jorge (10/5): - Nice hotel
- KAREN (6/5): - This property definitely shows some wear. The rooms are basic at best with really old carpets that are a musky. They have old school bath tubs and really small towels. When we entered the room, our coffe maker was dirty and had a left over pod in it and one of the blinds was completely tattered and torn up, making it difficult to open and close daily. There is a daily breakfast that is severed from 7am to 9am, which is basic but gets the jobs done.. it's usually some type of eggs, a meat (bacon or sausages) and hash browns. They also offer bread and bagels, yogurt, cereals and waffles. There is juice and coffee as well. Location wise it's pretty convenient, about 15-20 mins from the airport, places like Dolphin Mall, Walmart, Marshalls, gas station, Wendys etc. There are several other hotels right next door such as Spark Hotel. When booking on expedia it indicates shuttle services being available- that is NOT the case. We were advised that stopped since 2023. There are no shuttles to and from the airport or nearby shopping areas. They only offer to call you a taxi of needed, but Uber is cheaper. They also took a deposit when we checked in, which we werent aware of prior to booking. All in all it worked, as we spent minimal time in the room. The parking wasn't the best. This hotel is one of those where you get what you pay for situations.
- Clayton (6/5): - The rooms are a bit outdated and it smells old
- Baleria (6/5): - The beds where a little to small other than that everything was good .
- Lucas Bruno (6/5): - Ok
- Gilberto (10/5): - Everything was very well clean!
- Laura (6/5): - Friendly staff, breakfast ok, we weren’t able to use the pool because it wasn’t clean and I didn’t see anybody taking care of it. The keys to open the rooms don’t work properly. We have to change them 3 times. Other than that it was ok.
- Caulette (6/5): - Staff were very helpful.
- Prateep (4/5): - No amenities
- Khari (8/5): - Staff were helpful. Free parking was a good amenity
- Josmary (10/5): - Good
- Ada (10/5): - The staff is very customer service oriented per instance Ramona ,the lady who served the braekfast buffet she was very attentive,indulging and a hard worker,cleaning the tables in a goos mood the other lady Magaly who cleans the rooms on the 2 nd floor she really cleans the room,bathroom concientely. I would book there again if I have to come back.
- James (2/5): - My room wasnt cleaned properly and the carpets were stained.
- Babbettte (10/5): - Well clean proper desk attendant very good and housekeeping always on point I love it
- Raiz (8/5): - The curtains were not good sun was coming in
- Julian (4/5): - Mal olor de humedad
- Luis Federico (8/5): - Don't have security box
- JACQUELYN (2/5): - This has been one of the worst hotels I have ever stayed in. First at check in they don’t speak English, the rooms are falling apart. They really need a good handyman. The bathroom had molded in places I had never seen. The air conditioner sucks, the room was so hot the whole night we barely got rest and got up so sweaty. The rugs are full of stains, the beds are extremely old, the springs were so bad it felt like a trampoline (literally). For what they cha he for this hotel and the location it’s in they really need to do better.
- Diana (8/5): - The stay was good, everything was great except for constant trouble accessing our room. I think during the stay i changed the cards for entry to room about 4 times 🙃🙃🙃
- Tricia (6/5): - The room smell really musty. I was transfer to another room but still not the best
- Robert (10/5): - I like noon checkout. That is unusual. It is possibly for me to sleep here.
- aloysia (2/5): - Room smelled of mold
- Yolande (6/5): - I liked the fact that there was breakfast included but would have wanted it to be available past 9:00am. I would have liked them to have
- Samanta (6/5): - Things I did not like about the property: - every day the door key had to be reset. Imagine every night you reach home tired and all you want to do is enter your room and you are locked out because the key isn’t working. - elevator made weird noises.
- John (6/5): - The staff was helpful and know what there doing.thank you all
- Martin (4/5): - Good locations and infrastructure, price is quite high for the poor offer in services and customer satisfaction. No guidance in any way, knowing I had five days tickets to parks they did not offer any vantages of staying with them. One night was a private event in the Island of adventures park just crossing the street. The clerk and hotel personnel were aware of that when I and my family went out for dinner. At return both streets were closed to the traffic and even for those like us staying at that hotel and we stay out for more than an hour
- gerard (10/5): - good
- Jody (10/5): - Overall stay was good ..place was clean food was good
- Jeremiah (10/5): - Key card for hotel room would stop working after a while or the door card reader had issues. Other than that, it was a wonderful stay.
- Norma (10/5): - Excellent service.
- Miguel (6/5): - It was good for the price. No complaints.
- Wendy (10/5): - Good
- Jacquline (6/5): - Would prefer a kettle rather than the k cup maker. Also would have like the property to have an airport shuttle
- Paul (4/5): - It was located near UM Health.
- Tiana (6/5): - Could have more variety for breakfast.
- Mark (10/5): - Couch in room is soiled and needs replaced but other than that room is comfy.
- PETER (4/5): - location
- LindaJosé (8/5): - Good
- Sthatus (8/5): - Bath tub, need replace.
- David (8/5): - We enjoyed our stay
- rudy (10/5): - Very nice property worth the cost
- Abraham (8/5): - Hotel getting old. Still ok, but rooms need some TLC. Will look for options next time in Miami
- Jennifer (10/5): - Excellent
- Elvin (6/5): - Breakfast was a plus but the room needs attention. Curtains were broken, telephone set was there but not working and no safety box in the room.
- Yeisy (6/5): - El cuarto que me dieron desde la puerta la peste a humedad y cuando ya estaba dentro del cuarto no se podía respirar.me cambiaron de cuarto y la higiene mala💔
- Gownishwar (10/5): - Good
- Dr.Guillermo (6/5): - Good.
- Elena (10/5): - Very fast and nice ,love it ,thanks
- Stephanie (4/5): - Older Best Western and not one that’s properly cared for. My room was riddled with mold and its related, notable smell. The old school key card system kept discharging for any little thing. Great location and nearby restaurants, but the owners of this franchise location should invest in the property — even just to stay competitive as there are two, more modern and comparably priced hotels adjacent to it.
- AmyLeigh (4/5): - Everything was very basic, the room definitely needs updates and more cleaning. It was extremely inconvenient to have to have my room key constantly re-programmed especially on the top floor at end of hall. They only have 1 elevator that stops at every floor no matter what direction. If you return late you’ll be parking out back and the side doors don’t work. The pool is average at best and right next to the dining area. The breakfast wasn’t good, I tried it first day and never ate again. Staff was OK, didn’t care about the key issue. Housekeeping never came one day. Wouldn’t use a Best Western again, definitely not this one. Bright and noisy outside windows in back.
- Vern (6/5): - The air conditioner had trouble keeping a cooler temp. We notified the front desk on the way out. The breakfast area was full every day. People left their garbage on the tables as if there was a waitress attending to them. We suggest posting a sign for guests to be courteous and throw away their trash.
- Junnette (4/5): - Likes Location is very convenient and close to shopping and restaurants. Breakfast - breakfast was replenished throughout the allotted hours. Dislikes Front desk staff - only one of three staff members was helpful and went beyond to assist. Room - carpet was in horrible condition, stained and smelly. Bathroom fixture was ready to fall off the wall. Mini fridge froze all our fruit and milk; actually worked as a freezer. Pullout bed in king suite was badly stained and ready to dump. Hotel condition - corridors smelled moldy and carpet dirty. Only one elevator to service all guests. Room key wouldnt work from time to time and we'd have to go downstairs to have them reprogrammed. Breakfast - not a wide selection but lovely nescafe coffee machine , perfect for coffee lovers
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