Best Western Plus Congress Hotel Yerevan
Location: Italy Street 1, Yerevan, am
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation in the Heart of Yerevan
Garden Oasis with Pool and Spa
Nestled in the Children’s Park, our hotel boasts a spacious garden with a refreshing swimming pool, ideal for relaxation. Indulge in our spa facilities offering a Finnish sauna and a fully renovated gym for your well-being.
Culinary Delights and Dining Options
Savor a fusion of flavors at the "Accent" Restaurant, where Armenian cuisine takes center stage. Unwind at the 24/7 Vincent Lobby Bar or explore our Wine Room for a sophisticated experience.
Prime Location and Modern Comfort
Conveniently located near Republic Square and local attractions, our modern rooms feature top-notch amenities including free WiFi, flat-screen TVs, and comfortable bedding. Book now for an unforgettable stay at Best Western Plus Congress Hotel Yerevan.
Important Information
Guests are kindly asked to present a bank card used at booking upon check-in.
Please contact the property for further details.
The hotel reserves the right to close the outdoor swimming pool minimum 3 times per month for private events.
The hotel offers free services:
- Free and unlimited entrance to the modern, fully equipped Health Club with Gym and Sauna
- Free and unlimited entrance to the exclusive Caribbean open air swimming pool (during the summer season)
- Free coffee & tea facilities, one bottle of water in the roomsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Sauna
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Heated pool
- Fruits
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby outdoor pool
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Queen Room - Non-Smoking
This double room has a tea/coffee maker and air conditioning.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
- Free gym access
-
Economy King Room
The triple room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
- Free gym access
-
Executive King Room with Balcony - Non-Smoking
The triple room features a tea and coffee maker, a safe deposit box and a balcony. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
- Free gym access
-
Superior King Room - Non-Smoking
The triple room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
- Free gym access
-
Comfort King Room with Balcony - Non-Smoking
This triple room features air conditioning and tea/coffee maker.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
- Free gym access
-
Twin Room
This twin room features air conditioning and tea/coffee maker.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
- Free gym access
-
King Room - Non-Smoking
The triple room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
- Free gym access
Guest Reviews
- Irina (9/5): -
- Marco (9/5): -
- Narine (9/5): - Понравился номер, прекрасные завтраки, расположение отеля, вежливый персонал. Номер выходит окнами на улицу, слышен шум машин.
- Gayane (10/5): - Прекрасный персонал, отзывчивый. Нет бюрократии, пришлось заменить количество человек и дней в брони которая была неизменна, но отель пошел на встречу, это очень ценно. Благодарю! 🙏🏼
- Ștergărel (6/5): Not a good choice - The location is good for sightseeing. You can easily walk the entire center. Breakfast is on the good side, but there are not that many options, especially for healthy diets. The room was very cold, 20 degrees. I asked at the reception to switch the heating on, and they said it's not possible and they would provide extra blankets. This is not normal to pay extra money for a 4-star hotel chain, which had significantly higher prices, and to freeze during the night. I have 25 degrees at home, and I want the same when I travel to feel comfortable. At some point one evening, there was a big noise like a party which thankfully stopped later, and I called the reception, complained about it, and asked to switch the room if it's not stopping, and what they told me is that they will provide earplugs. Like, how in this world would I want to pay for a room I am not able to properly sleep in? The hotel was clean, but the furniture is not well-maintained and looks old. I would not stay here again.
- Coralie (2/5): insatisfaction - je suis très insatisfaite de l'expérience dans cet hôtel. je vous joint un courrier pour vous détaillé ce qu'il s'est passé. je suis très insatisfaite de l'expérience dans cet hôtel. je vous joint un courrier pour vous détaillé ce qu'il s'est passé.
- kevin (1/5): - Sejour catastrophique!!! Reclamations en cours au vu des differentes prestations non presente! Sejour catastrophique!!! Reclamations en cours au vu des differentes prestations non presente!
- Sanidhya (10/5): -
- Silvana DEPASQUALE (8/5): -
- Ashkan (10/5): -
- Luca (10/5): -
- Evgeny (10/5): Нам очень понравилось - Отличное место, супер завтрак. Все кто работает на стойке приветливые, отзывчивые, доброжелательные. Номера уже подустали, нет тропического душе. Но все цена сответсвует- не завышена и дешевле более свежих аналогов
- Виктория (10/5): -
- Danil (9/5): - Stuff is amazing, facilities are really good except hotel room somehow. Pillow and mattresses really uncomfortable Pillow and mattresses, bathroom had a lot of issues
I contacted a few times and stuff really tried to resolve the issue but it felt like they are limited with tools/pillows/mattresses
- Oksana (10/5): - Всех отлично
- Valeriia (10/5): -
- Christele (10/5): - Emplacement idéal pour aller visiter Erevan avec une vue exceptionnelle.
Le personnel est très aimable et disponible.
- olivier (10/5): -
- Karina (9/5): - Прекрасное расположение! Отличный красивый бассейн! Супер дружелюбный и отзывчивый персонал,готовый помочь решить все вопросы! Нет такого
- Bassant (10/5): - Staff were very helpful and accommodating to me and my requests. Location is excellent.
- Olivier (9/5): -
- Polyukhovich (10/5): -
- Yaroslav (10/5): - Отличный отель, отличный персонал. Понравилось все. Классный ресторан - и атмосфера, и сама кухня. В СПА-зоне можно заказать массаж (заранее, конечно) аж на 21:00 ч. Нет такого.
- Luca (8/5): -
- Sandrine (7/5): Bon hôtel tres bien placé mention special pour la seveuse du petit dejeuner adorable - Le lobby tres agréable avec un joli bar et un service de qualité Le petit déjeuner pas. La hauteur. Pin pas tres bin et le fromage insipide
- Marco (10/5): -
- Ciprian (10/5): -
- Anna (10/5): -
- Бурбовский (9/5): -
- adriano (10/5): -
- Nikolay (10/5): -
- Anastasia (10/5): - Очень хорошее расположение отеля и прекрасные завтраки!
Отдельно очень радует, что сотрудники максимально отзывчивые, стараются сделать все, чтобы помочь гостю ❤️
- Keusseyan (10/5): Rien à dire parfait - Petit dejeuner parfait,
Propreté de la chambre parfaite
Bon emplacement de la chambre face au parc
- Levon (9/5): -
- Filipp (10/5): Great hotel - Clean, professional staff, great location, great price per value, fast check in/out There are no USB plugs in the rooms, was unable to charge the phone with my plug. For the breakfast no baked bread that you can cut for toast, only buns and sandwich bread.
- Dmitry (9/5): -
- Andras (10/5): - Kiváló elhelyezkedésű szálloda. Bőséges, változatos reggeli. Menüválasztásos vacsora a félpanzió esetén. Jó ár érték arány! Fűtött szabadtéri medence víz nélkül.
- Galina (10/5): -
- Maksim (9/5): -
- Martin (9/5): A comfortable place to stay - The breakfast was excellent, with a wide range of options and daily variation of dishes. Staff were efficient, polite, and helpful. The gym is good. The room was comfortable and cleaned daily. I would stay here again. The road outside can be a little noisy. The wi-fi was generally fine but did come and go a bit. No serious problems with the room, which was clean and comfortable, but, by international standards, it was not really 4-star level.
- Arshia (3/5): No parking available , pictures are better than actual place - The Breakfast and common areas is nice There is no parking space really like what they say free parking only few spaces at front of the street and once they are full they say we can’t do anything
I tried to extend my stay couple of time Receptionists where trying to charge more and more so i ended up not paying and book with booking again which i found a bit not right when you are there they went to charge more (it should be other way around as they are not getting charged for fees )
For the money you pay i don’t think its as great maximum £50 per night i would say is worth it as Yerevan you can get nicer places and better location with that price
- Andreas (10/5): Alles super! - Alles super!
- Timofei (8/5): - Friendly staff, cleaning ladies doing their best, nice location Maybe, a double bed is not very comfortable for the couple, but it's a minor problem
- Olga (8/5): -
- Sergio Kh (10/5): -
- Nadezhda (10/5): - Большое спасибо сотрудникам на ресепшен. Заселили быстро, согласовали поздний выезд в качестве комплимента, как раз на 2 часа, как мне и нужно было.
В номере есть все необходимое. Очень порадовало личное письмо и комплимент (набор сухофруктов).
Центр рядом, до галлереи 10 минут пешком.
- Andri (10/5): -
- Branko (10/5): -
- Marco (9/5): -
- Rigopoulos (8/5): - Πολύ ωραία και ασφαλής τοποθεσία, πολύ εξυπηρετικό και ευγενικό προσωπικό. Επίσης πολύ καλό μπαρ. Το κρεβάτι δε μου φάνηκε και πολύ άνετο.
- billplakandaras (8/5): Great hotel, Value for money - Very good breakfast, great location, and very friendly staff. The interior is modern, and the amenities of the hotel are very good. The hotel has a serious issue with plumbing. Didn't get hot water for quite a long time in teh shower and had to wait long, while the hot water was yelowish.
- Kwangtae (10/5): -
- lucaskY8451TZ (10/5): My stay - The hotel was very good, the rooms were clean and comfortable, and the staff was incredibly helpful throughout our stay.
I especially want to mention Laura at the reception. She was so helpful and caring, always ready to assist us with anything we needed. She truly made a positive difference during our stay.
I also felt safe the entire time, which is very important to me. Overall, it was a wonderful experience, and I would definitely recommend this hotel.
- Anna (8/5): -
- Viola (10/5): Yerevan da vivere - Struttura nuova e ben curata, una garanzia dal nome. Camera spaziosa e letto king size con: minibar molto fornito, acqua di benvenuto, bollitore con tisane e caffè, set di cortesia con ciabatte, prodotti beauty, pettine, spazzolini e dentifricio, set cucito, calzascarpe. Servizio lavanderia, doppi cuscini comodissimi, doccia grande con panchetta, scalda salviette elettrico.
Essendo il mio compleanno mi hanno portato in camera una fetta di torta con candelina.
La colazione era ottima e molto fornita con prodotti tipici sia dolci che salati e colazione continentale.
La posizione è iper centrale e comoda anche all’aeroporto. Con 20€ a tratta puoi farti venire a prendere e portare in aeroporto da una macchina.
Possibilità di fare il late check out fino alle 18, estremamente comodo se hai un volo in tarda serata.
Presenza di spa e palestra.
Ristorante interno molto valido con prodotti tipici e non Nulla
- Sergey (10/5): -
- Kazhan (10/5): -
- DANIEL (8/5): Un séjour agréable - Qualité restaurant, spa et fitness, Chambre chaude et bruit climatiseur
- AVANYANS (8/5): - Personnel très agréable et professionnel, des vrais pros Tous les murs sont faits en plaques de plâtre, isolation acoustique est très faible, équipement vieillissant et fatigué
- SVETLANA (10/5): Это супер отель и отличное место расположение. Очень понравились ужины в ресторане))) - Сотрудники очень вежливые и ответственные
Это самые лучшие сотрудники в самом лучшем отеле😻
- Artem (10/5): -
- Dmitrii (10/5): -
- Sergei (10/5): - Интерьер и уют Сухой воздух из системы кондиционирования, который не удавалось откорректировать.
- Richard (7/5): -
- Victoria (10/5): Очень очень довольна! - У нас было три номера, отдыхали большой семьей. Довольны абсолютно всеми сотрудниками и всеми удобствами. Отлично погуляли по центру Еревана, рядом много ресторанов с вкуснейшей едой, супермаркеты, аптеки и прочее - всё в шаговой доступности. Сервис безупречен! Чувствовала любовь и заботу о нас в каждом дне пребывания. Вернусь!
- Victoria (10/5): ТОП сервис! - Сервис выше всяких похвал. Очень удобное расположение, нагулялись по центру Еревана. Всё было отлично, а сервис, начиная с заезда и до самого выезда - это высший уровень гостеприимства. Сотрудники просто ангелы, всегда с улыбкой, всегда рады ответить на вопросы и рады помочь. За сервис огромное спасибо! Мне было очень очень хорошо у вас. Вернусь! Рекомендую!
- seanjkg (9/5): A relaxing, pleasant and comfortable stay. - The staff at the hotel are friendly, efficient, and have excellent language skills. The breakfast buffet had everything needed. Although, as I find at many hotels, the 'orange' juice could be better. The room, although compact, was sufficient for me and was immaculately clean. Decor (furnishings) is dated but well-maintained. Nothing really I could complain about. The hotel does not have lots of facilities immediately around it, but you dont have to walk too far to find shops, restaurants, and cafes.
- Arsen (9/5): - Соотношение цены / качества
- Salahudheen (7/5): -
- ABDULRAHMAN (8/5): قريب من ميدان الجمهوريه - 8.0
الفندق قريب من ميدان الجمهوريه
نال الإعجاب · الافطار جيد لا يوجد احد يسوي البيض لكن الافطار منوع و لذيذ يحطون البيض الاوملت في جدر كبير و كلن يغرف احيانا يغيرون ما يسوون اوملت
الفندق قريب جدا من ساحة الجمهوريه مجرد 3 الى 4 دقايق و هذي ميزه للفندق
اللوبي مو واسع لا باس به مناسب لفندق 4 نجوم
المطعم في الفندق جيد و يقدم مينيو منوع في الغداء و العشاء
الغرفه العاديه مو واسعه حيل محدوده لكن مناسبه
طاقم العمل كلهم ممتازين و خدومين و بشوشين
ما فيه واحد حق الشناط اذا وصلت للفندق يشيل شناطك اما انت تاخذ شناطك للغرفه او الاستقبال يكلمون و يجيك واحد
- Pavel (10/5): -
- Evgeniya (10/5): -
- kasrat2026 (10/5): My stay at Best Western Congress Hotel was excellent. The rooms were clean, the atmosphere felt safe, and the service wa - I had an excellent stay at Best Western Plus Congress Hotel and I was truly satisfied with everything. The hotel environment was comfortable and pleasant, the rooms were very clean, and I felt safe and secure throughout my stay.
The service quality was outstanding, and the breakfast was also very good with a nice variety and fresh options.
I would especially like to thank the reception staff, Laura and Inga, who were incredibly kind and helpful during our stay. They supported us a lot, showed great understanding of our situation, and made us feel genuinely welcomed and cared for. Their professionalism and warm attitude made a big difference for us.
Overall, I believe this hotel offers very high value and I would absolutely recommend it. The only small point is that the price felt slightly high, and it would be even better if the rates could be a bit more affordable, so guests can stay longer and return more often.
Sincerely Yours,
Dr. Kasra Tajik
- Marco (10/5): -
- Сахибдин (7/5): - Месторасположения. Еда, относительно позиции халяль: завтрак съедобный, на ужин практически нечего есть. На ужин меню стандартная карта на 12 или 13 позиций.
- Medulych (9/5): -
- Tengiz (10/5): -
- Tumanyan (7/5): -
- Nadia (10/5): A great place with great staff. Thank You -
- Bahman (9/5): -
- Garabet (1/5): Bad - When I leave my email on the front desk in the reception and leave the hotel which I payed for my room and I have a partner staying with me and she will leave after of couple of hours,and when I leave my email and kindly ask them to inform me which time she leaves so that we have a surprise to make to her, we were waiting there email, and all of sudden they answered me a privacy policy. They are stupid people they could've inform me before when I was leaving my email to them. Nothing is professional with them all is bad and I will not visit this hotel again. Staff stupid they are not straight forward.
- Tarvo (8/5): -
- Ladan (8/5): Erholsam - Sauberkeit Wenig teuer
- Olga (10/5): -
- Tatjana (9/5): -
- Stanzin (10/5): -
- Nino (10/5): -
- Neval (10/5): - Lage ist toll, das Frühstück sehr gut, die Zimmer sind klein Kleine Zimmer
- Stefano (8/5): - Colazione e posizione Hanno bloccato i soldi dal conto anche se avevo richiesto il pagamento in struttura.
Uno dei 5 giorni di soggiorno hanno pulito la stanza solo sul tardi su nostra insistenza.
Prima del soggiorno hanno mandato messaggi insistenti creando fastidi
- Maria (10/5): Always brilliant - The personnel, Movie evenings , clean rooms
- Christelle Wehbe (8/5): -
- Andrea (8/5): -
- Yuliia (7/5): Хорошо но могло быть и подешевле - Завтрак , работа персонала, сауна Шумно от дороги, дикая слышимость между номерами, достаточно дорого
- Chintan (10/5): -
- Oksana (10/5): -
- Олег (10/5): - Прекрасное расположение, реально приличный отель, полноценные 4 *, завтрак нормальный, все очень понравилось
- Arman (10/5): -
- Viacheslav (10/5): - Местоположение отеля супер. С правильной стороны центра. Два шага до площади республики, цирка, завода Арарат и тд. Все отлично. Жалко только, что на завтраке только два вида каши, которые меняли через день. Мы жили 8 дней, завтраки хорошие и разнообразные.
- IVAN (9/5): Приехал ночью, проснулся утром, поел, погулял, уехал. - Оперативно заселили, вкусно позавтракал. Дверь на балконе плохо закрывается (номер 505), дует.
- Oleg (9/5): -
Photos