Grand Hyatt Tokyo

Name: Grand Hyatt Tokyo
Address: Minato-ku Roppongi 6-10-3, Tokyo, jp

Location: Minato-ku Roppongi 6-10-3 , Tokyo, jp

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Grand Hyatt Tokyo offers stylish and modern rooms with warm wood furnishings and Japanese aesthetics. Each room features a rain shower, deep soaking limestone bathtub, flat-screen TV, and complimentary yukata robes for ultimate relaxation.

Dining Excellence
Indulge in a culinary journey at the hotel's 10 restaurants and bars offering a diverse range of international cuisine. From French delicacies to Japanese sushi and seasonal kaiseki dishes, guests can savor a variety of flavors in unique settings like open-air terraces or a jazz lounge with live music.

Relaxation and Recreation
Guests can unwind with spa treatments at Nagomi Spa, take a dip in the indoor swimming pool with natural stone designs, or enjoy massages at the Fitness Center. The hotel's central location in Roppongi Hills allows for easy access to shopping, dining, and entertainment options.

Book your stay at Grand Hyatt Tokyo for a luxurious and unforgettable experience.

Important Information

Smoking is permitted only in designated smoking areas at the property.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Sauna
Massage services
Currency exchange
Chapel/shrine
Private check-in/check-out
Board games/puzzles
Concierge service
Kid meals
Coffee Shop on site
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Personal trainer
Fire extinguishers
Invoice provided
Smoke alarms
CCTV outside property
24-hour security
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Art gallery on site
Wine release events
Reception hall
Garage
Health or beauty spa nearby
Swimming nearby
Bicycle-friendly property
Vegetarian menu options available
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe King Room

This room offers elegant touches and a spacious working area. It features a flat-screen TV, a mini-bar and a bathroom equipped with bathrobes and a hairdryer.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
King Room - Club Access

This room is decorated with modern furnishing. It features a flat-screen TV, a mini-bar and a spacious bathroom. Includes Grand Club privileges with access to a private lounge serving breakfast, fresh coffee and evening cocktails. Also includes free access to the fitness and spa facility.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Grand Suite with One King Bed

This suite offers elegant touches and Bang & Olufsen sound speakers. It features a flat-screen TV, a mini-bar and an private bathroom. Includes Grand Club privileges with access to a private lounge serving breakfast, fresh coffee and evening cocktails. Also includes free access to the fitness and spa facility.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Twin Room - Club Access

This room is decorated with modern furnishing. It features a flat-screen TV, a mini-bar and a spacious bathroom. Includes Grand Club privileges with access to a private lounge serving breakfast, fresh coffee and evening cocktails. Also includes free access to the fitness and spa facility.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Premium King Room - Club Access

Located on floors 6-9, this room offers elegant touches and a spacious working area. It features a flat-screen TV, a mini-bar and a seating area. Includes Grand Club privileges with access to a private lounge serving breakfast, fresh coffee and evening cocktails. Also includes free access to the fitness and spa facility.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Diplomat Suite with Two Single Beds

This room offers elegant touches and a spacious living room. It features a flat-screen TV, a mini-bar and a seating area. Includes Grand Club privileges with access to a private lounge serving breakfast, fresh coffee and evening cocktails. Also includes free access to the fitness and spa facility.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Grand Executive Suite with One King Bed

This room offers elegant touches and a spacious living room. It features a flat-screen TV, a mini-bar and a seating area. Includes Grand Club privileges with access to a private lounge serving breakfast, fresh coffee and evening cocktails. Also includes free access to the fitness and spa facility.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Family Suite, Multiple Beds

1 King Bed and 2 Twin Beds
1528 sq feet

Layout - 2 bedrooms
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV, digital channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 7 (5 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- CD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
Suite (Ambassador)

2 Queen Beds
2023 sq feet

Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV, digital channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- CD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
Presidential Suite

2 King Beds
2798 sq feet

Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV, digital channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- CD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
Premium Room, 2 Queen Beds (Club Access)

2 Queen Beds
839 sq feet

Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV, digital channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- CD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
Suite (Chariman)

1 King Bed
1291 sq feet

Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch HDTV, digital channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- CD player
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
King Room

This room offers elegant touches and a spacious working area. It features a flat-screen TV, a mini-bar and a bathroom equipped with bathrobes and a hairdryer.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Twin Room

This room offers elegant touches and a spacious working area. It features a flat-screen TV, a mini-bar and a bathroom equipped with bathrobes and a hairdryer.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Diplomat Suite with One King Bed

Located on floors 17-20, this suite offers elegant touches and views of Tokyo's skyline. It features a flat-screen TV, a mini-bar and a 2 bathrooms. Includes Grand Club privileges with access to a private lounge serving breakfast, fresh coffee and evening cocktails. Also includes free access to the fitness and spa facility.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Deluxe Twin Room

This room offers elegant touches and a spacious working area. It features a flat-screen TV, a mini-bar and a bathroom equipped with bathrobes and a hairdryer.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Deluxe Twin Room - Club Access

Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a seating area. The unit has 2 beds.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
King Room with City View

Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious triple room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain
Twin Room with City View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room provides air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Adapter
- Privacy curtain

Guest Reviews

663ameliav (2/5): Not family friendly - We (my 4 year old daughter and I) arrived at the Gran Hyatt in Tokyo after a long overseas flight for a 10 night stay on a very rainy day. At check-in I was told that our room was not ready and there was no other place to wait, as the club bar is only for club guests. After asking, I was told that we could have a shower at the SPA. They also “allowed” us to use the pool before check-in. However, after entering the pool we discovered that we could not shower as the shower area is for people above 16 years old only. Now we have wet hairs and are smelling of chloride and have to wait at a cafe nearby. Terrible choice of hotel for families with kids.
mizzougirl96 (10/5): Beautiful location and fabulous hotel - Wonderful location and fabulous food and staff. I stay here often and it never disappoints. The Executive Lounge is very nice. The rooms are updated and very comfortable.
Sa La (5/5): 별로 - 별로.. 방도 오래되고 낡았고 다 별로.. 오래된 냄새
Alibi (10/5): -
muhammedu2015 (10/5): A Hotel Worth Visiting & Staying in Tokyo - A very good hotel close to shopping, all modes of transportation, sightseeing food, etc. etc. The quality of the hotel is of very high standard and the staff are very professional and excellent in their dealings. The cleanliness is of world class standard required for a luxury hotel. All the department starting from Concierge, Bell Boys, Reception Staff, Restaurant, Housekeeping etc are of highly trained professionals.
eran (10/5): Great hotel - Wonderful hotel a real luxury. Room size was amazing. All was good.
Yoshio (7/5): 良かった。 - 立地が良い！朝食も良い！部屋の照明がやや暗い。
905rupindersinghs (10/5): First time in Tokyo - Excellent experience!! The hotel staff everywhere is supportive and ready to help guest 24*7. Food, facilities and banquets everything matching world class standards.
Kozhakanova (8/5): Отель отличный. Но в следующий раз для Токио лучше выберу что-то традиционное. -
Muhammed (10/5): -
Peter F. (8/5): -
Stay44580790422 (10/5): Short stay in Tokyo - This hotel is wonderful. Great service, the staff, particularly Mohamed Ibrahim were extremely helpful. Lovely gym and pool The oak room restaurant and bar were very relaxing with delicious food. The champagne was very chilled which is always a huge plus. I will definitely stay here again
darlaalaneb (10/5): Grand Hyatt Tokyo Roppongi, EXTRAORDINARY! - This property is outstanding and in a great location. There is a fantastic museum "in the sky" and Sky Deck Observation Tower. Everything is at your fingertips and the mall is beautiful with many high end boutiques just outside the property door. The staff at the Grand Hyatt are top notch and very professional/acomodating. The Nagomi spa is spotless, relaxing and offers exercise/relaxation in the steam, sauna, cold plunge and jacuzzi. The lap pool and jacuzzi are spectacular. I highly recommend the Grand Hyatt Tokyo Rippongi and cannot wait to return!
KieronAHBryan (10/5): Has it all - Great hotel. Located in Roppongi Hills, connected to a swanky shopping boutique. The staff are amazing and go above and beyond (i.e., they were diligent in tracking down a ticket for me to see sumo on my last day in Japan...it was sold out and opening day, so no easy feat). The rooms are spacious and refined. My room had a perfect view of snow-capped Mount Fuji. Solid gym and spa. The restaurants are great. The French Kitchen for breakfast buffet is delicious; The Oak Room for cocktails, cigars, and live jazz. Definitely a 5/5 experience.
Wael (10/5): -
Lilit (10/5): -
Q7999PTericc (10/5): A True Home Away from Home: Unmatched Excellence at the Grand Hyatt Roppongi - Returning to the Grand Hyatt in Roppongi for our fifth stay since 2022, I was once again struck by a profound sense of nostalgia. Stepping through these doors no longer feels like checking into a hotel; it truly feels like coming home. I absolutely love the ambiance of this property. It is not just the flawless, sophisticated atmosphere of the hotel itself, but the vibrant, upscale energy of the surrounding Roppongi area that makes the location so perfect. The seamless synergy between the Grand Hyatt and its beautiful surroundings creates an experience that is incredibly hard to replicate anywhere else in Tokyo. What truly sets this property apart, however, is the people. Every single staff member we encountered exemplified the highest standard of courtesy and warmth. My wife insists we stay here every single time we visits Japan, and the consistent excellence of the team proves her right every time. For this particular trip, I want to express my deepest gratitude for an incident that highlighted their absolute dedication to guest care. On our first night, I happened to get a few mosquito bites in the room. It was a minor inconvenience and obviously no one’s fault, so I had no intention of making a complaint. However, once the staff became aware of my discomfort, their response was nothing short of extraordinary. They stepped in immediately, accommodating my concern with a level of proactive care and attention that went way beyond my expectations. It is this kind of intuitive, heartfelt service that transforms a great hotel into a personal sanctuary. The Grand Hyatt Roppongi is a genuinely wonderful property, and I am already looking forward to our next homecoming. – Eric
Kristina (7/5): -
Sheridean (10/5): -
Koichiro (9/5): 東京ライフをエンジョイできる1等地での宿泊。 - クラブラウンジを利用できるクラブフロアに宿泊しましたが、今回は外出が多くゆっくりとラウンジを利用できなかったのが残念でした。朝食もゆったりと摂れて、その内容も大変美味しくてよかったです。今回の滞在では良くなかった点は見当たりませんでした。
Kasin (10/5): -
P9398NIbarbarac (10/5): Highly recommend and would return. - Excellent stay from start to finish. Staff, location, facilities and room were all top notch and good value overall. Great breakfast, and some lovely restaurants also.
hayato (10/5): -
430cliffs (8/5): Beautiful - A charming hotel in one of Roppongi’s most beautiful corners, with an extensive, fresh, and delicious breakfast buffet.
lesmil (10/5): Always return to the Grand Hyatt - The hotel is a great location for dining and shopping. Easy to get to metro line. Breakfast buffet is excellent. Staff is friendly and helpful. Among the other Tokyo hotels we have visited, we like Grand Hyatt as one of the best. Hope to return again for our 5th stay. Great benefit that you can leave some bags at the hotel as you visit other parts of Japan and have them ready in your room when you return.
FarAway15059311026 (10/5): Grand Hyatt + OAK DOOR - The Oak Door is amazing! The staff, Jordan, Steve, David, Sara were absolutely critical to my great experience. It is a must visit whenever you are in Tokyo even if you're not staying at the Grand Hyatt Hotel
janekB1842BZ (10/5): Highly recommend this Grand Hyatt - I was at this hotel with 3 people in my family. We were in a diplomat suite. We had access to the Grand Club and Nagomi spa. Our experience as Hyatt Globalists was excellent. The location is very convenient and beautiful. The building is a modern style with beautiful modern art throughout. Our view on the 17th floor included Tokyo Tower. You can see Mount Fuji from the Grand Club windows. The rooms had everything you needed with comfortable beds and complimentary pajamas upon request. Dyson blow dryers. The spa is where I took a shower every day because it had the best facilities. And massage chairs. The showers had the best water pressure that I have ever experienced. Everything you need from skin care to hair care was provided. The pool and gym were right next to the spa areas. The gym was busy and quite small. The pool and hot tub were very nice. The meals at the Grand Club were delicious. The evening snacks could easily constitute a meal. Service is exceptional and unobtrusive. I never noticed when they cleaned and did turndown service but somehow they just knew to come when we were not there. The location was very convenient for exploring the city. And Roppongi Hills complex is a fun destination on its own. I will definitely return to this location. Highly recommend.
Lladnar (10/5): Highly Recommend - Very good 3 night pre-cruise stay in a club level city view room. World of Hyatt check-in was swift and professional. The room was very clean and contemporary without feeling modern. Much of the square footage is taken up in the bathroom. Personally, I would have preferred a bit more space in the bedroom. There were all the expected amenities of a Grand Hyatt. The Grand Club lounge was typical, but I felt the all-day snacks and beverages were a bit sparse. Club staff were very attentive. The Grand Hyatt Tokyo is a solid, high-quality product at a reasonable price. I would definitely stay here again.
baop953 (10/5): Love the Grand Hyatt Tokyo! - Even though we stayed at the hotel for only one night, we were very impressed with our experience here. Every staff member was incredibly friendly and professional. They anticipated our needs and went above and beyond to make sure all our needs were met. The food was great; the atmosphere was excellent! I definitely would consider staying here longer on my next Japan trip.
ekachai (9/5): exclusive -
Kminhdang (10/5): A memorable stay - A fabulous hotel which rolled out the red carpet to help us celebrate 20 years with World of Hyatt and multiple stays at the hotel over the years.
Malkit (10/5): -
406RichH (10/5): Just everything in 1 hotel. Beats the best. - The best experience I’ve ever had in a hotel. Friendly, super clean, great food and wonderful warm people.
marco (9/5): Eccellente - Pulizia , comfort ,servizio .
Maps27042590213 (10/5): Wonderful home base for exploring Tokyo - Absolutely loved this hotel and would definitely stay at the Grand Hyatt Tokyo again. I was here on vacation with friends and it was the perfect spot to return to every day after sightseeing around Tokyo. My room was comfortable, clean, and large by Tokyo standards ( even though I’m pretty sure I booked the smallest room on property). The customer service was top notch. And I loved having access to the club for breakfast and evening apps. The massage chairs inside the spa / gym locker room were an unexpected and welcome bonus. We debated which neighborhood in Tokyo to stay for this trip and I am so glad we chose Roppongi and this hotel. Tokyo is a busy place and the Grand Hyatt is in a quieter, calmer part of town. Relaxing after being in the hustle and bustle all day.
StewartWu (8/5): Decent stay in tokyo - Had a nice stay in Tokyo with grand Hyatt. Hotel is expensive but with very good location in Roppongi where shopping & restrictions close by. A bit disappointed not getting the upgrade per globalist as it was busy April holiday.
724arthurn (6/5): Decent hotel - As a luxury hotel, this is far below average, but you can expect a pretty good stay with nice service as long as you don't have the expectation that this will be at par with some of the typical Grand Hyatt experience or that of other luxury hotels.
Nomad22092860359 (10/5): The exceptional service that you can find only in Japan. Simply awesome! - Outstanding service, great overall experience. The breakfast buffet was the best I ever had. Central location, walking distance to multiple shops, restaurants and subway stations.
cerisee2025 (10/5): Grand Hyatt Tokyo; more than a 5-star hotel - Grand Hyatt Tokyo was more than a 5 star hotel. From the minute we checked in until we left, the staff anticipated our every need. We enjoyed brunch, lunch and dinner. All meals were outstanding. There are so many restaurants to chose from. The hotel is very clean. It is conveniently connected to beautiful shopping mall. We will definitely stay here again when visiting Tokyo.
Rachelle (10/5): - Beautiful hotel in a great central, safe location. The staff go above and beyond to make your stay seamless and one to remember
anuradha (9/5): - Concierge Club lounge Staff Poor lighting in the rooms
larissa (10/5): -
anuradha (10/5): -
O2465TRsandyc (10/5): Wonderful stay at the Grand Hyatt Tokyo - First time in Tokyo and loved staying at the Grand Hyatt Tokyo. The staff is very attentive and friendly, and always available to give you great recommendations. We had access to the Grand Club, which I highly recommend. We got some wonderful restaurant recommendations that were walkable from the hotel and were perfect! They also arranged 2 half day private tours for us that were very reasonable and great for our first time visit to the city. Overall, the Grand Hyatt is a perfect hotel location with tons of amenities and a fabulous staff. We would go back in a heartbeat to the city and would definitely stay there again.
bsharma1289 (10/5): Best 5 Star Hotel in Tokyo - amazing hotel. excellent customer service. great location. best 5 star I have ever stayed at in my life. Breakfast and restaurants were phenomenal. A must stay
Mitasha (9/5): -
garthvader707 (10/5): Memorable Stay with Family - Had an amazing stay here with my family. The hotel has a great modern stylish atmosphere and is in a perfect location, close to all activities in Roppongi. The rooms were spacious, clean, and very comfortable, making it easy to relax after busy days out. The service really stood out, with staff being welcoming, attentive, and helpful throughout our stay. Everything felt well organised and high quality. A great place to stay with family, will definitely come back.
J6700YWryang (10/5): Wonderful start to our Japan adventure - We loved our stay. Beautiful hotel, great location for a family, and our kids loved the pool and hot tub. The staff was warm and accommodating at every moment.
pamelaaR4064HU (8/5): Good for a quick visit - Hotel property is very large and most likely best suited for families with small children. It's a very busy site--but good if you seek to be connected to several restaurants and shops. The rooms are standard and decent. My stay was just one night transitioning back home so it worked. I would not choose this for a regular relaxing vaction stay for several days.
briannC6991FY (10/5): Fantastic for couples, PERFECT for families - I have never re-reviewed a hotel I previously stayed at unless my subsequent visit failed to live up to my first experience. Grant Hyatt Tokyo warrants and exception. The level of consistent, thorough and genuine customer service is what separates GHT from most other comparable properties. From the moment your taxi arrives the the second you depart to the airport or train station you are treated as a VALUED guest. Which, after returning from Osaka and having a substandard experience, especially in terms of customer service, I appreciate the level of service at Grand Hyatt Tokyo even more. I’ve stayed at Grand Hyatt Tokyo on two previous occasions with my wife, but this was our first visit as a family and I cannot speak highly enough of the experience. The family suite was simply PERFECT. Spacious, clean, and equipped with every amenity you could need for a large family. Guest services and the Concierge team were top-notch and ready to fulfill and assist with any request we had. Again, I will not repeat the praises of GHT from my previous review but it was refreshing to see that the level of guest service and accommodation has not changed at all. If you visit Tokyo as a couple or large family Grand Hyatt should be your first and last option.
EDUARDO (10/5): GRAN OPCIÓN PARA DISFRUTAR DE TOKYO - Todo. El personal del hotel era absolutamente encantador. Viajamos mi esposa y yo con nuestra bebé de 10 meses y estuvieron atentos en todo momento. Las instalaciones impecables. El desayuno fantástico. Sin duda todo un acierto. Nada, todo estuvo a la altura de las expectativas.
Lorenzo (10/5): Excellency is what you get - Can I give a 20 instead of a 10😀 4 times in 4 months tells how much we love the Grand Hyatt
Rafael (10/5): -
Miran3311 (10/5): Perfect breakfast - Perfect location with an amazing view of Tokyo Tower. The breakfast was wonderful, and the service was flawless.
Marlon808 (10/5): Best week in Tokyo! - Seven nights at the Grand Hyatt Tokyo and we honestly didn’t want to leave. We stayed here during a personal vacation to Japan with our two-year-old daughter, and traveling internationally with a toddler can definitely come with its challenges. Thankfully, the Grand Hyatt made the entire experience incredibly smooth and enjoyable from start to finish. The staff throughout the hotel were absolutely outstanding. Every interaction felt warm, genuine, and attentive. Traveling with a toddler sometimes means extra requests or small moments of chaos, but the team handled everything with patience and kindness. Their hospitality really stood out and made us feel welcomed the entire week. Our room was also fantastic—very spacious by Tokyo standards with beautiful views and a layout that worked perfectly for our family. Everything was spotless and well maintained. Housekeeping did an amazing job each day; we would come back from exploring the city to a perfectly refreshed room with plenty of bottled water restocked and everything neatly arranged. After long days out in Tokyo, that level of care was incredibly appreciated. One of the best decisions we made was booking club level access. The lounge was such a great perk, especially when traveling with a toddler. Having easy access to snacks, drinks, and a comfortable space to relax made a huge difference throughout the trip. It was the perfect spot to recharge before heading back out for more sightseeing. The location is another big win. The hotel makes it very easy to get around Tokyo with convenient access to nearby train stations, and there were always taxis readily available right outside the hotel when we needed them. Getting anywhere in the city felt simple and stress-free. After spending a full week here, it truly felt like a home base in Tokyo. Between the incredible service, clean and spacious rooms, helpful club lounge, and excellent location, the Grand Hyatt Tokyo delivered an exceptional stay for our family. We would absolutely stay here again on our next trip to Tokyo.
Soufiane (9/5): -
Eunice (8/5): Value for money in tokyo - Gym facilities Old
Frédérique (8/5): Espace et services sympas - Le déjeuner, une très bonne conciergerie et de bons restaurants. Un peu old fashion
xchen940 (10/5): Pricey, but great hotel in a great location. - Wonderful hotel. Spa / gym / pool was super clean and well equipped. Breakfast was amazing with great quality and options. You can tell the hotel has some age to it, but the rooms were super well maintained and clean. Great service all around.
Dreamer18176783042 (10/5): One week stay - This hotel is connected to a great mall. It has several high end restaurants inside the mall. It is a short 5 minute walk to a nearby subway station. The staff goes out of their way to make sure all your needs are addressed. Would recommend. There are several extra amenities inside the room which you usually do not see at other hotels.
Kim (10/5): - 숙소가 청결,주변 편의시설 편리
850denverm (10/5): Best hotel I've stayed at - This is a very nice hotel. Overall, probably the best place that I've stayed at. It had a very luxurious feel accompanied by exceptional customer service. The staff members wouldn't even allow me to touch a single bag of mine while checking in or out. Looking forward to our next stay at this property.
Steven (8/5): Staff and hotel facilities very good - Room size for Tokyo is good( we had corner) View over construction site and ridiculous deposit retention larger then room charge
Wael (8/5): -
Albert (10/5): -
Sperling (10/5): -
A2004TBtedc (10/5): Excellent guest service - Excellent guest service and very nice suite. Our family felt welcomed. and love to stay in the same property next time we go to Tokyo!
Luke (9/5): -
Malkit (10/5): -
Martin (9/5): -
thetravellingdragon (10/5): Best stay - Most beautiful room I have ever stayed in in Tokyo. Staff is perfect and I couldn't find fault if I wanted to. The gym as well as the pool are amazing. Nothing
AndiamoAdventures (10/5): Faultless stay. Highly recommend. - After traveling around Hokkaido and some other smaller places, I was looking for a luxury experience and I’m so happy I chose the Grand Hyatt. From start to finish it was an amazing stay. Large room and large bed were greetly appreciated. Perfect bathroom set up. Staff was exceptional. Breakfast was very nice, and had many things to offer for those tired Japanese cuisine. Location near Roppongi station was ideal. Airport Limousine Bus picks up directly at the hotel. Highly recommend! I will stay here next time I visit Tokyo.
jymillsapp (10/5): Blissful with an awesome view. - The atmosphere, accommodations, and location was surreal. This was our third time staying at the Grand Hyatt in Tokyo and every stay has been awesome. We already booked my next stay.
KrystleYL (10/5): Exceptionally Good! - Just completed our stay here recently. Booked a total of 5 rooms and the service was exceptionally good. Pros: - good location around roppongi area - Kudos to guest experience manager Sara and Michelle Lai for accommodating to our requests before checking in, and ensuring everything was seamless at check in. - Breakfast was amazing! There were high quality spreads such as ikura, sashimi, fresh fruits like strawberries and melon, and amazing pastries - Gym was well equipped with technogym equipments. - Housekeeping always did a good job - Service at front desk were always so welcoming Cons: - really couldn’t think of any! Perhaps to improve club lounge spread ? But it was still great! All in all, this property defiantly lives up to the Hyatt Brand standards
robert (7/5): - Comfortable rooms . Good service Very expensive at $1100 . Breakfast was an extra $160 per night for two . Should have been included at that price
Lorenzo (10/5): Fabuleux ✨✨✨✨✨✨ - Le service est Incroyable, l’accueil et le professionnalisme du personnel est remarquable, raison pour laquelle nous nous y rendons toujours avec Bonheur tant la bienveillance et les attentions dépassent nos attentes. Mention Particulière pour Ashok et son équipe au French Kitchen qui nous fait toujours nous sentir comme des hôtes exceptionnels! Absolument Rien à dire ✨✨✨✨✨
Lorenzo (10/5): -
chaipengl2026 (10/5): Best customer experience - the service was astounding. I was at the lobby looking for the link to Roppongi Hills, and a ground staff observed and quickly came to ask me if i needed help. They were attentive and quick to help. This made my stay really pleasant and unforgettable. Not forgetting the nice room, with a blue tooth speaker for you to use, it was truly helpful as I like to listen to songs rather than watching the tv. location is also perfect.
Ivan (10/5): - Great hotel with spacious rooms that have everything you need. The fact that it’s connected to a large shopping center is very convenient. I want to highlight the exceptional staff at the restaurant near the lobby. I ordered lunch and had been waiting 30 minutes for my main course (I was in a rush to the airport). I was actually ready to pay for my drinks/appetizers and leave, but they quickly brought out the main dish and insisted it be on the house. It was a lovely and touching gesture. Please extend my thanks to the restaurant manager!
tracyl21 (4/5): Poor Elite Recognition - Poor Elite Recognition. Placed in 2 low floor rooms right above lobby entrance for 1 Globalist and 1 Globalist “Guest of Honor”. Breakfast at the French Market is an extra 60k JP¥, even as Elites. Nearest subway station, Roponggi, is 10-15 minutes walk away, so quite inconvenient. I would much rather stay at the Hyatt Regency or the Park Hyatt.
李 (5/5): 價格太貴 - 沒有太舊了，沒有沙發
andres (8/5): Muy lindo hotel - La atención, la gastronomía y la ubicación. Me parece que un hotel de esta categoría debería contar con smart TV.
Rirah (9/5): I stayed on my last day of living in Tokyo where I lived for almost 9 years. Staying at Grand Hyatt - Very kind. The concierge staff near the back door was so kind to escort us to the elevator when I inquired about the direction to Roppongi Hills. Non Japanese staff’s English proficiency could be an area of improvement. (Not everyone)
YASUKO (8/5): 快適でした。 - スタッフさんの対応が良い。メールの返信がなかった。
hisako (7/5): - 落ち着いたホテルで広くて、チェックアウトが12時なので、ゆっくりくつろげました！ 6階のお部屋だったので、もう少し上の階で夜景が見えたら、もっと良かったです！
TING (9/5): -
Sin Jae (6/5): -
Masato (5/5): - スタッフさんがみんな親切。内装の作りが豪華でクラシック提示されていた額と違う。サービス料？的なよくわからない費用が1万以上つけられていて明瞭でない打ち出し。このやり方は如何かと思った。
Joe (8/5): A nice hotel centrally located - Good breakfast, very friendly and helpful staff, good choice of in house restaurants. The view from my room
rygen1 (10/5): Center of Roppongi, can't go wrong if you want to shop and see museums then rest after running around all day. - Amazing pool and spa. You will love the several massage chairs in the locker room after a long day of touring. The concierge and staff go the extra mile, especially Sarah, Asako, and Karen (maybe off on the name). The only thing I would note is that the room layout is odd, with some older tech in the rooms. Regardless, the room size is bigger than most so we were comfortable.
brianbC3696XL (10/5): The perfect stay! - I only had one night in Tokyo and chose this hotel for its location and connectivity to shopping and transit. I booked through the AmEx Fine Hotels and Resorts program, and the front desk clerk asked me to give him a few moments to get my room upgraded to one with a higher floor and a view. I said no problem and told him I would check out the lobby area while he got it squared away. When I returned to the check in desk, my room was ready, and Ayaka, the hotel's business manager apologized profusely for the delay. This is still maybe ten minutes after I left the cab, which was still very reasonable in my eyes. She offered me her business card and requested that I reach out to her if I had any issues or concerns. The room itself was superb! It was clean, comfortable, and quiet, and the view of Tokyo Tower and the skyline from the upgrade was magnificent! The minibar offered complimentary bottled water as well as tea- and coffee-making options. The bed was plush and comfortable. The bathroom offered a wonderful soaking tub and separate walk-in shower. The toilet had its own room and was one of the wonderful Japanese styles, with heated seat and multi-function bidet. The hotel is connected to the Roppongi Hills shopping center, which offers everything from Gucci and Tiffany to McDonald's and Starbucks. It also has those wonderful Japanese convenience stores that I could spend hours browsing in as well as an art museum and an observation deck. The shopping center is also connected to subway system, which makes for easy exploration. Upon check out, the front desk agent offered me a gift bag with a hand-written note from Aya, thanking me for my stay as well as a couple of boxes of goodies from the on-premise Italian cafe. It was a very impressive gesture and showed how much the Grand Hyatt values customer service and loyalty. This was my first trip to both Tokyo and the Grand Hyatt, but it will not be my last. Tokyo is an amazing city, and this hotel is the perfect place to stay while there! Arigato gozaimasu to both Aya and the Grand Hyatt!
karla (10/5): -
Apiradee (8/5): -
Sarah (8/5): -
Lorenzo (10/5): -
BevanMeister (10/5): Perfect for a Tokyo trip - Great location, restaurants and wellness facilities. Hotel is as fresh as ever having stayed numerous times over last two decades.
Sandrana (8/5): -
Kinuko (9/5): -
Priscilla (10/5): Maravilhoso - Um verdadeiro 5 estrelas Os funcionários são impecáveis na prestação de serviços para que vc não tenha sequer q sair do seu quarto.
Trek780572 (10/5): Perfect hospitality - Jordan’s hospitality at Oak Door Bar was exceptional. He made me feel welcome right away and showed impressive knowledge of the cocktails, with recommendations that perfectly matched my taste. His service was attentive without being intrusive, which made the experience truly comfortable. Jordan’s professionalism and warmth clearly elevated the entire evening. Highly recommended.