Capital O Farallon Inn, Cancún
Location: Calle Acanceh L 12 Mz 3 SMZ 15, Cancun, MX
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in the heart of Downtown Cancun, Capital O Farallon Inn offers easy access to Plaza Las Americas and other nearby attractions. With various restaurants and shops within walking distance, you'll never run out of things to do during your stay.
Comfortable Accommodation
Relax in one of our 28 guestrooms equipped with amenities such as complimentary wireless internet and digital programming for your entertainment. The cozy atmosphere and modern facilities ensure a pleasant and relaxing experience for all guests.
Close to Major Landmarks
Explore the vibrant city of Cancun with ease, as our hotel is conveniently located near essential landmarks like Plaza Nichupte Shopping Mall and Cancun Cultural House. Make the most of your trip by visiting popular attractions just a short distance away.
Book your stay at Capital O Farallon Inn, Cancún for a delightful and memorable experience in Cancun!
Important Information
* There is limited hot water on site.
* One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Wheelchair accessible
- Smoke-free property
- Parking (limited spaces)
- Water dispenser
Rooms Available
-
Family Room
3 Queen Beds
272 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with digital channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Private bathroom
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
-
Superior Room
1 King Bed
130 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with digital channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Private bathroom
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
-
Standard Room, 2 Queen Beds
2 Queen Beds
130 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with digital channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Private bathroom
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
-
Standard Room (Quintuple)
2 Queen Beds and 1 Twin Bed
130 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with digital channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Private bathroom
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
-
Standard Room
1 Queen Bed
130 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with digital channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Private bathroom
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
-
Superior Room (Two Beds)
2 King Beds
169 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with digital channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Private bathroom
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
-
Standard Triple Room
1 Double Bed and 1 Twin Bed
130 sq feet
Internet - Free WiFi
Entertainment - 21-inch TV with digital channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Private bathroom
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
Guest Reviews
- Carlos (8/5): - No tiene elevador y subir con maletas pesadas es complicado.
- Carlos (8/5): - No tiene elevador y subir con maletas es complicado.
- Abril Monserrat Ramos (4/5): - No se realizo la limpieza de la habitación, no se colocaron toallas limpias, el personal si fue amable pero no se me presto el servicio publicado.
- Misael (6/5): - Cumple. Hay agua caliente e internet. Tienen jabón chiquito. Está en mi top 3 de hoteles a los que no volvería. Sin embargo te saca de un apuro.
- Jesus del Carmen (8/5): - .
- Doris (10/5): - Muy tranquilo muy limpio buen servicio lo recomiendo 👍
- jorge saul (6/5): - Esta bien para pasar la noche
- Jose (2/5): - We should up and the man didn’t even have a computer to put in my reservation number! He said there was no reservation and accused me of faking a email reservation! Thankfully Hotels.com was able to help me and my life late at night
- ravi (2/5): - Rude staff with zero English communication, old dungeon converted to motel. Better stay some where you feel decent. Avoid if possible
- Elizabeth (8/5): - Todo bien
gracias
- Angélica Benítez (8/5): - Muy tranquilo
- Pascal (2/5): - Never again. AC was leaking on the floor. It was like a pool in the morning. Water stinks. Bedsheets and towels have stains! No warm water.
- nugin (2/5): - Muy incómodas las camas mobiliario muy antiguo
- Ricky (2/5): - This hotel was the worst hotel i never been to.
The room was really dirty
- Mehmet (6/5): - It is an avarage place,usually single people stay in the hotel.close to shopping mall and eating places.safe and quite place
- Ma Magdalena (6/5): - Pues sus instalaciones necesitan manteniendo
- marilyn (6/5): - SE ENCUENTRA EN BUENA UBICACION, Y CONSIDERO QUE SIRVE PARA PASAR LA NOCHE Y DESCANSAR, NO HAY MAS.
- Genaro (6/5): - Instalaciones sin funcionamiento
- Fernando (4/5): - No servía bien el aire ,la pantalla no agarraba bien los controles sin pila
- Juan (10/5): - Todo bien
- Eduardo (2/5): No respetan precio de oferta según esta aplicación - Mal x q de entrada no respetaron el precio que pague en esta aplicación, una cama con un colchón que los resortes salin no tuvieron agua caliente anexo fotos de recibo de cobro extra
- Ernestina (2/5): - Con pulgas, mucho ruido de los compresores de aire acondicionado. El personal deficiente.
No vayan nunca.
- Sachin (2/5): - Property not good no food
- Verified traveler (2/5): Worst place to stay for a vacation - The absolute worst place I have stayed in. Hot water stopped working the in the middle of our stay, the internet was useless, tv didn’t work, no microwave, they lied about their transportation, beds were so hard we all left with shoulder and back pain, you can hear everyone in their rooms.
- Liliana (10/5): - Amazing
- Johnny (6/5): - Mmm
- Precilia (6/5): - It’s an old building and old pics. AC was worked on the day before but still not working enough to get the room cool.
- Irery Ocampo (2/5): - personal sumamente grosero, no tenian nuestra reservacion, y no fueron empaticos en brindarnos soluciones, simplemente dijeron que no tenian espacio, y que si queriamos regresaramos el dia de mañana a las 12, muy mala atencion, no entendian razones, muy mala experiencia, y un muy mal sabor de boca
- Luis (2/5): - Es muy viejo todo la cama muy dura el baño se tapaba como emergencia esta bien pero como estancia larga nada recomendable el personal de recepción no encuentra tu reserva en si nada recomendable hay mucho que mejorar
- CARLOS Eduardo (2/5): - lo malo es que no tienen servicio de terminal par apoder pagar con tarjeta
- Verified traveler (6/5): Good location - It was regular hotel, The location was Ok, and the price was excellent, however the staff was not very friendly.
- Kelvin (6/5): - People working there were very nice and helpful. But the facilities could have been better. Bed and hot water needs work.
- Lina (2/5): - Horrible experience. When we arrived at hotel there was only one person there and they guy would not take our reservation because it was online and he did not know how to use a computer. I insisted and showed him multiple times the reservation I had with Expedia. The only think I could do was pay again and then try to get reimbursed the next day when the manager would come. I paid again and was given my room. The hotel has no elevators so I had to go up 4 flights of stairs with my bags. As we went up the stairs we started noticing a really bad smell. We got to the room and the whole room smelled like stinky toilet water. We went to sleep and woke up super early to get out of there. Really bad experience. The pictures are nothing like the real thing.
- Victor Alberto (2/5): - No me dejaron tomar el aparato por q no había quien lo vea
- Xavier Antonio Gómez (4/5): - No habia agua caliente y nos tuvieron que mover de la habitacion,
- Verified traveler (4/5): Sofrível - Sofrível, apesar de a proprietária ser nuito atenciosa e simpática, o WiFi não chegava no quarto, tínhamos que descer um andar para poder conectar, com criança pequena, isso fica muito complicado.
E tomar banho? Não saia agua no chuveiro, tentei em outro quarto saia agua mas nao esquentava, fui para uma terceira tentativa em um quarto no térreo enfim banho quente.
Ponto positivo a localização e o taxi para ir para o aeroporto que a proprietária conseguiu.
- Maria Auxilio Hernández (4/5): - Cuando llegue la habitación en la Habitación que me dieron había popo de gato en la cama me cambiaron a una hsbitacion más grande que no sería la televisión y no había luz en el baño la segunda noche llegue tarde del evento al que había ido y en mi habitación había otros huéspedes y estaba mi shampoo y jabón y mi comida y mi maleta. No estaba y sr. Encargado no sabía nada sobre mi maleta tuvimos que llamar a la encargada del Hotel a las 11:30 de la noche de mi celular porque no había teléfono y cuando llego comentó me había dicho que me cambiaria de habitación pero lo fue así
- Karla Yazmín (4/5): - Cercanía con un centro comercial fue lo que me gustó y lo que no me gustó fue que el estado de las instalaciones era diferente a como se ve en la publicidad
- Guillermo (2/5): Horrible 😤 - This place was nasty. No hot water, very old and ugly
A lot of mosquitos and finally this place closed it down by health department. I have to look for another place at night when I came in.
Horrible
I hope to get my money back.
- orlando (2/5): - Llegamos y no había reserva ,el hotel lleno después de tanto insistir y enseñar todas las pruebas de correos para tratar de pagar antes de llegar y ellos nos decían que no se podía hacer por tarjeta porno tener terminal de pago no quedó otra de llegar para pagar directo Gracias a esos correos nos buscaron 2 hab malas . A los 2 días nos sacaron del hotel tarde en la noche por decir que iban a cerrar y nos cobraron esa noche que no dormimos y devolvieron el resto la dueña nunca dio la cara fue una empleada
- David (2/5): - worst experience of my life. i had booked a stay weeks in advance. everything was set but then i arrived and they didn’t have a room for me supposedly. the attendant was very cold when explaining it. i was shocked. i had no clue what to do. i asked for their wifi password and took about two hours trying to get enough wifi to figure out what to do. trying to get a hold of expedia. which were so incredibly inefficient. the attendant told me they were overbooked and that i didn’t get a room because i didn’t pay in advance. then an hour later while trying to figure out my lodging a couple came in for check in. and was given a room immediately that also hadn’t paid in advance. i was never told about paying in advance. i booked on expedia and got a receipt but apparently it was never paid by expedia. never ever use these two services. awful. i don’t wish this experience on anyone. by the grace of god found a hotel right smack middle of town. like mom always says “buying cheap cost double.”
- Carlos (2/5): - No nos respetaron la reservacion, cuando llegamos nada mas habia un vigilante que nos explico que los gerentes no eran consistentes con las reservaciones.
- Julio Cesar (8/5): - Todo bien
- Esteban (2/5): - El peor servicio del mundo
- Arturo (10/5): Sobrevalorado - La habitación que nos tocó del hotel no tenía TV, el aire acondicionado no funciona bien, (falta de mantenimiento), para el precio hay mejores opciones, no cuenta con elevador.
- Beatriz Cortes (4/5): - Nothing to do with the online photos. Fridge was rotten, bed mattress was very Much used and old,
I wasn’t sure if I was going to find bed bugs or roaches….
Not a pleasant night. Was happy to leave
- Verified traveler (10/5): - Everything was perfect
- Michael (8/5): - great value , location is excellent and quite area . cant beat it for price compared to other hotels in the area
- ChristianCota (10/5): - You can't beat the weather in Cancun, this place is centrally located and the most comfortable hotel I've stayed in while in the city. You have peace and quiet, friendly staff always ready to help, I really couldn't ask for anything more, my time here was privileged, I'd buy if I could, ; )
- Andreina (8/5): - Es un hotel para dormir, nos dejaron hacer check in un par de horas antes. Muy atentos
- AL (10/5): - Slightly dated but well maintained and value for money. Would definitely come back!
Photos