The Westin Kuala Lumpur

Name: The Westin Kuala Lumpur
Address: 199, Jalan Bukit Bintang, Kuala Lumpur, my

Location: 199, Jalan Bukit Bintang, Kuala Lumpur, my

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Prime Location in the Golden Triangle
Nestled in Kuala Lumpur's bustling Golden Triangle, The Westin Kuala Lumpur offers convenience and luxury at your fingertips.

Luxurious Rooms and Dining Options
Indulge in modern and spacious rooms with signature Westin amenities. Savor delicious meals at 3 dining outlets and unwind at the hotel bar.

Relaxation and Wellness Facilities
Take a dip in the outdoor pool, stay active at the fitness center, or pamper yourself with in-room spa treatments. The hotel ensures a rejuvenating stay for all guests.

To experience the epitome of comfort and luxury in Kuala Lumpur, book your stay at The Westin Kuala Lumpur today!

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Currency exchange
Private check-in/check-out
Board games/puzzles
Concierge service
Wheelchair accessible
Kid meals
Evening entertainment
Lower bathroom sink
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Happy hour
Cooking class
Supervised childcare/activities
Television in common areas
Nightclub
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Beach umbrellas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Private picnics
Wine release events
Reception hall
Exercise/lap pool
Secured parking
Garage
Swimming nearby
Bicycle-friendly property
Electric bicycle charging station
Vegetarian menu options available
Bulk dispenser for toiletries

Rooms Available

Premium King Room

This double room's special feature is the pool with a view. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Shower chair
- Infinity pool
- Salt water pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
Premium Twin Room

Guests will have a special experience as this twin room features a pool with a view. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Salt water pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
Executive Room

This double room features a mini-bar, iPod dock and private entrance. Guests enjoy: - Executive Club access - Breakfast - Breakfast, high tea, evening drinks and access to Westin Executive Club Lounge - 1-hour meeting room usage, subject to availability - 3-piece garment pressing - WiFi access in the Westin Executive Club Lounge - 1-hour network station usage excludes printing, subject to availability - In-room WiFi access - Shoeshine service

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Salt water pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
Executive Twin Room

This double room has a iPod dock, sofa and air conditioning. Guests enjoy: - Executive Club access - Breakfast - Breakfast, high tea, evening drinks and access to Westin Executive Club Lounge - 1-hour meeting room usage, subject to availability - 3-piece garment pressing - WiFi access in the Westin Executive Club Lounge - 1-hour network station usage excludes printing, subject to availability - In-room WiFi access - Shoeshine service

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Salt water pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
One Bedroom Residence

Guests will have a special experience as this double room provides a pool with a view. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious double room offers air conditioning, a private entrance, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Salt water pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
Two Bedroom Residence

This quadruple room features a pool with a view. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious quadruple room features air conditioning, a private entrance, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Salt water pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
Westin Suite

This double room features a sofa, mini-bar and cable TV. Guests enjoy: - Executive Club access - Breakfast - Breakfast, high tea, evening drinks and access to Westin Executive Club Lounge - 1-hour meeting room usage, subject to availability - 3-piece garment pressing - WiFi access in the Westin Executive Club Lounge - 1-hour network station usage excludes printing, subject to availability - In-room WiFi access - Shoeshine service

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Salt water pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
Presidential Suite, 1 Bedroom

1 King Bed
1210 sq feet, located on the top floor

Club Level - Club Lounge access, continental breakfast, light refreshments, and internet access in the lounge
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Meal delivery service available
- Energy-saving switches
Club Room, 1 King Bed

1 King Bed
452 sq feet

Executive Level - Executive Lounge access, continental breakfast, light refreshments, and internet access in the lounge
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Executive level room
- Smoking
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Meal delivery service available
- Energy-saving switches
Club Room, 1 Double Bed

1 Double Bed
1292 sq feet

Club Level - Club Lounge access, continental breakfast, light refreshments, and internet access in the lounge
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Meal delivery service available
- Energy-saving switches
Room, 2 Twin Beds

2 Twin Beds
452-sq-foot room with city views

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Meal delivery service available
- Energy-saving switches
Club Room, 2 Twin Beds

2 Twin Beds
452 sq feet

Executive Level - Executive Lounge access, continental breakfast, light refreshments, and internet access in the lounge
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Executive level room
- Smoking
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Meal delivery service available
- Energy-saving switches
Club Suite, 1 Bedroom

1 Double Bed
3229 sq feet, located on the top floor

Club Level - Club Lounge access, continental breakfast, light refreshments, and internet access in the lounge
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Meal delivery service available
- Energy-saving switches
Club Room, 1 King Bed

1 King Bed
861 sq feet

Club Level - Club Lounge access, continental breakfast, light refreshments, and internet access in the lounge
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Meal delivery service available
- Energy-saving switches
Executive Suite, 1 Bedroom (westin)

1 Double Bed
808 sq feet

Club Level - Club Lounge access, continental breakfast, light refreshments, and internet access in the lounge
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- HDTV
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Meal delivery service available
- Energy-saving switches
Deluxe Room, Smoking, Guest Room, 1 King

The double room features air conditioning. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Air conditioning
Deluxe Twin Room

The pool with a view is the standout feature of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious twin room features air conditioning, a private entrance, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Salt water pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
Deluxe King Room

The pool with a view is a top feature of this double room. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a mini-bar and a tea and coffee maker. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Salt water pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access

Guest Reviews

THU (10/5): -
Ali A. Al-Obaidi (9/5): -
おお (7/5): - 場所、部屋、スタッフ Wi-Fiが弱い。テレビでYouTube等が見れない。
Nurul Ain (5/5): - Only like the staff attitude & breakfast only. Other, must upgrade - The facilities in room mostly cannot be use like floor lamp not function, interior almost end of season.
Hisanori (9/5): 最高 - ロケーションが最高。ショッピングモール「パビリオン」の目の前ホテル前の道が、フェスティバルのため封鎖されており、タクシーが停留出来なかった。
Mohamed Al-Banhawi (9/5): - Location is perfect, exactly in the center of the Golden Triangle... Malls, restaurants are all around. The room was spacious and has all the facilities that any traveler can require. My only comment is about the limited variety/options in the breakfast buffet in the club lounge floor.
Shiori (6/5): -
Aziz (10/5): -
mohd shafiz (9/5): -
Darsh50 (10/5): -
Leann (6/5): -
Karen (10/5): - Amazing location and great staff
Jenia (8/5): -
Nur Afiq (10/5): -
Paul (10/5): - Everything. Can't really say.
Mustapa (8/5): - Friendly and helpful staffs. Excellent especially the concierge team. Perfect location surrounded by shopping outlet and restaurants.
Zarinah (10/5): Room is clean good service and friendly staff - Place is near to shopping area and convenient to find food I like everything abt the property
HIDENOBU KOBAYASHI (3/5): -
Mohamad (10/5): A 5 star convenient hotel in Bukit Bintang area, just across a big shopping mall and culinary area. - Good location, clean and comfortable. Almost nothing, but if there is….just a parking space or drop off area, limited.
ms_noraini (7/5): - The location, the view from the hotel room as well as the spacious and clean room. The bell attendant are very friendly, helpful and welcoming. The furnitures in the hotel and room are quite old. The mattress is too hard and the pillows are too soft and over-used.
RAYMOND (8/5): -
777amen (10/5): We had a truly wonderful day celebrating my partner’s birthday. The hotel surprised us with a beautiful cake and balloon - We had a truly wonderful day celebrating my partner’s birthday. The hotel surprised us with a beautiful cake and a lovely towel art arrangement, which made the occasion even more special. Your thoughtful gestures and warm hospitality made our stay memorable. We will definitely visit again. Thank you very much for making this celebration so special.
Veronica (8/5): Location the Best! - All Good! None
merc8989 (8/5): Dated room - Staycation weekend at the Westin because of its ideal location. Room due for an upgrade as furniture is dated. The Club lounge is huge with decent drinks and food. Service was good. Breakfast at the cafe was good with plenty of choices.
Golam Jamil Ahmed (9/5): -
RAIF MAHROUS (6/5): لا يستحق سعره (الأغلى) من الفنادق المجاورة - الموقع ممتاز على شارع العرب مقابل مول البافيلون و جميع الخدمات قريبة الاستقبال متعاون و إجراء الدخول و الخروج سلس و سهل النادي الرياضي ممتاز و يعمل على مدار الساعة النظافة السرير مريح الحمام به شطاف يدوي و هو أمر بالغ الأهمية و لكن... سيتم ذكره في السلبيات ا نوع الشطاف المستخدم في الحمام غير مناسب لايوجد مروحة أو شفاط ليجف الحمام الشاور ضيق جدا التكييف في قمة السوء... مثبت إلكترونيا على درجة حرارة معينة و للأسف ليست حقيقية و أستغرب هذه الطريقة من فندق بهذا السعر و من تلك الفئة الانترنت ضعيف و سيء العزل سيء جدا جدا من جميع النواحي بصراحة لا يستحق هذا السعر و خيب آمالي
Nicole (9/5): - Staff went above and beyond to make our stay enjoyable.
mohidien (9/5): - Everyone Alway willing to help All good
Wei Bin (6/5): Disappointment with Westin KL - I enjoyed the soft and smooth bedsheet together with the scented oil provided to help you sleep better. The lobby and the common areas, the corridor looks dated. The toilet in the room is also dated. Upon entry to the room, you can smell stale air. Certainly not value for money. It's no longer a 5 star hotel
maziyyah (9/5): -
KehChai (8/5): - Spacious room with comfortable bed, sofa and writing table. All the amenities are there for use. Good Wifi connection. Very good location, right in the middle shopping area with all kind of food you can think of. Friendly and helpful staff. .
Veronica (8/5): Location the Best - All Very Good! Satisfied and Thisnis my 3rd time stay at Westin Bukit Bintang. None
shimy2026 (10/5): Perfect staycation - Location: Perfectly located just across Pavillion Mall. Atmosphere: Very nice, good for family and for relaxing. Room: we stayed at 2 bedrooms suite. Very cosy for a family of 5. Spacious with all necesary facilities. Pool: well preserved. suitable for kids and adults. Have games area which kids love it. Very nice staff especially Mr Rahmad who manage the poil cafe and game area. Veru friendly and helpful. Food wise: We had breakfast spread at Westin Club. Lots of choices. Foods are delicous. Pastries are very nice. Love it here!!!❤️❤️
Shahnun (6/5): Ok average but value for money - The staff is very helpful & friendly This time the room feel abit old
Shahnun (7/5): This time is average bcoz of the room issue. - Centre of all things This time, the hot water in the room doesnt work properly. Have to wait for awhile for it to be hot. Had complaint to the front desk. Action non taken maybe its a difficult issue to resolve since we are staying there.
Samy Hisyam (8/5): -
Priscilla (9/5): -
Mayorita (9/5): -
GEKKO-luxury-travel (10/5): The Westin Kuala Lumpur – Our Favorite Hotel in KL 🇲🇾✨ - Whenever we’re in Kuala Lumpur, there’s really no debate: we stay at The Westin Kuala Lumpur. And for good reason – we’ve been here multiple times, and each and every stay has consistently delivered an outstanding experience. 🏨 Location & First Impression Located right in the heart of Bukit Bintang, the Westin is perfectly positioned for shopping, dining, and exploring the city. The Pavilion mall is just across the street – it really doesn’t get more convenient than this. From the moment you walk in, you can feel that everything just works. 🛏️ Rooms & Comfort The rooms are spacious, modern, and above all: incredibly comfortable. The famous Heavenly Bed truly lives up to its name – we honestly sleep better here than at home 😄 🍸 Lounge – A True Highlight A standout highlight is definitely the Club Lounge. What we particularly love: the rather uncommon happy hour from 5:30 PM to 8:30 PM – perfect for easing into the evening without any rush. The selection of food and drinks is excellent, and the service is attentive and warm. Exactly what you would expect from a high-quality lounge experience. A special shoutout goes to Vince and MK Hash, who truly elevate the lounge experience with their outstanding hospitality. 🏊 Pool – Pure Relaxation The pool area is simply fantastic. Spacious, well-maintained, and ideal for relaxing after a day in the city. What really stands out here as well is the attentive and genuinely polite staff – especially Rahmad and Nitya from the Splash Bar, who make every visit extra enjoyable. 🧹 Housekeeping – Details Matter Consistency in quality is key – and that’s exactly what we experience here every time. A big thank you to Rokou from housekeeping, whose great attention to detail ensures that the room was always in perfect condition. ⭐ Final Verdict – Approved by GEKKO luxury travel For us, The Westin Kuala Lumpur is clearly our favorite hotel in Kuala Lumpur. Consistently high quality, an outstanding lounge, and a pool experience that truly stands out – we always love coming back. GEKKO luxury travel verdict: 👉 Perfect for anyone looking to combine comfort, prime location, and a premium lounge experience. 🇩🇪 A Note for Our German Readers For our German readers, a quick comparison: our most recent stay in Germany was at the relatively new Conrad Hamburg in December 2025. Based on our experience, The Westin Kuala Lumpur clearly outperforms the Conrad Hamburg in every single aspect – and by a significant margin. What makes this even more remarkable is the price difference: while we paid around €500 per night at the Conrad, our stay at the Westin was only about €135 per night. For us, this really highlights the outstanding value for money you get at The Westin Kuala Lumpur. ------------------------------------- During our stay at The Westin Kuala Lumpur this year, there was a rather unusual situation that made our visit even more memorable: Originally, we had planned to stay from March 1st to March 6th, 2026. However, since we had booked our flights with Qatar Airways and the airline temporarily suspended operations due to the situation in the Gulf region, we unexpectedly had to extend our stay at the Westin. What truly impressed us was how incredibly smooth and supportive the hotel handled everything: While relaxing by the pool, we simply reached out via the Bonvoy app – and the Director of Rooms personally took care of our request. Not only was our stay extended without any hassle, but it was extended twice, and we were even able to keep our very favorable rate. Considering that we had to arrange new return flights ourselves at very high costs, this gesture meant a lot to us. We are genuinely very, very grateful to the entire Westin team for this level of flexibility, understanding, and outstanding service. And that’s exactly why we can promise you one thing for sure: We will be back next year – and we’re already looking forward to it! ✨🤗🥳
Anu (10/5): Perfect stay - Everything was perfect. Amazing breakfast, never seen better. Amazing view from the room. Nice pool area. I would add more sunbeds to pool area, in stead of tables and chairs.
Bibrina (7/5): Quite pleasant. Just the front office seems a bit cold, the cleaner forgot to take out trash and to refill the bar (coff - The location Leaking in bathroom, old facilities
Jason (9/5): -
Pascal (9/5): -
NizamMasood (10/5): Amazing Stay, Perfect Weekend. - Check In : 07th March Check Out : 09th March First Time Stay Location : The hotel is conveniently located at the very heart of Kuala Lumpur/Bukit Bintang area. I love the convenience it offered. It is located 3 mins walk from Bukit Bintang MRT / Monorail, 5 mins from the busking area, 7 mins from Jalan Alor and 30 secs step to Pavilion Bukit Bintang. There are plethora of eating scenes around the area from local, chinese, middle eastern and international establishment. All in all, it is located within the sweet spot of everything. Reception : The lobby is spotless and clean. I love the Raya decorations and the lighting. The check in was smooth and very quick. Within 5 mins, I got my 2 rooms and blessed with 2 hours early check in. We love how fast everyone is and ready to attend to every guests. They also spoke clearly and attentively to every guests. During my stay, I did went down for some Q&A sessions, promptly answered. Room : The rooms are located at the high levels. I love the view facing Pavilion (which my friend stayed) and my room facing TRX tower. The room is massive, clean and smells really good. Thank you for the welcome snack which I appreciate a lot. The AC works well and the minibar is cold. Generous water bottle provided inside the room. The bathroom is massive. The hot water runs well and the bathtub is a nice touch. All amenities are complete. Since it is located on a high floor, the noise level is reduced 99%. I literally cant hear anything below. Breakfast : The sahur option is plentiful. Salad, Pastry, Chinese, Local, Fruits, Juice and Snacks are open. I dont expect to be served with the same amount of food for breakfast but the served food are more than enough. The prawn is so delicious. The noodle selection is great. But the salad bar really is the winner for Sahur. We all love them so much. Facilities : The elevator works well. The pool is nice. It is also very accessible. It goes from knee level, stomach level to neck level gradually which is good for all ages. Love the pool and the vibe. There are some gazebos in the pool for relaxing. The after pool shower is another level. Deserve a 5 stars just for the shower. There are some leaves inside the pool though, maybe because there is a big tree next to it. Activities : The area is well known for shopping, so a detour to the complex is a must. But since it is conveniently located, we ended up taking the metro to KL Tower and the bazaar at Jalan TAR. Satisfaction : 99.99%. I love everything about the hotel. From the attentive front staff, to the room, pool, facilities and food. I will spread the good word to my friends and hope to stay again in the future.
Companion36584125874 (10/5): Relaxing Staycation - It is a plan to have a relaxing trip as I suffered from sports injury and is on wheelchair. Hence the plan is to spend time in the hotel without going anywhere else. Room is well organized with the help from the hotel staff (given an easy access room with tools easy and safe for OKU). Also spent an enjoyable afternoon (started with lunch) at Splash. Worth mentioned Rahmad, who had given us an amazing service throughout the 4 hours experience. Thank you. I will definitely come back again.
Roam26301336737 (10/5): The Splash services - A wonderful experience at the Splash pool thanks to Rahmad from the Westin Kuala Lumpur. His service was truly five-star — attentive, friendly, and always professional. Rahmad went out of his way to make sure everything was perfect, from quick service to checking in to see if we needed anything. It’s staff like him who make a visit memorable. His warm hospitality and genuine care really stood out and made the whole poolside experience even more enjoyable. A big thank you to Rahmad for the excellent service. The Westin Kuala Lumpur is lucky to have such a dedicated and outstanding team member!
Thom (10/5): -
Abu Nazam Md (9/5): -
Jocelyn (8/5): -
Tolga (10/5): - Great location, comfortable room, decent price for 5-star quality.
Yuichiro (9/5): - ロケーションボディソープがすぐなくなった。まだ部屋にいるのにベッドメーキングを始められ不愉快だった。こんな経験は初めてで、断れば良かったと後悔している。フロアの掃除もしないし、部屋中ホコリだらけの印象。
Frank (8/5): -
Aditya (8/5): Very good exp - Location Room dining food option limited
Maria Rocio (10/5): I will recommend it to all my friends best spot - Close to everything and staff was very helpful and friendly
RaymundYeoh (8/5): Convenient Hotel With Room For Improvement - This hotel is showing its age but a convenient place to stay if you want to spend time in the Golden Triangle area. Can see wear and tear on the carpeting and some of the furniture in the room. Lobby for this hotel seems to be quite dull and clustered as usually Westin lobbies are spacious , airy and with wide open spaces . Food offering at the club lounge during evening cocktails are decent. Also room for improvement on the cleanliness of the eating utensils as can see coffee stain still on the coffee cup and stain on some of the plates. Breakfast spread is wide but quality could be improved as the teh tarik and Nescafé tarik from the container is lukewarm and need to be heated up. Hope the hotel can improve its hardware and offerings in the near future .
maziyyah (9/5): -
sutha (10/5): -
Dayanee (9/5): -
Shera (8/5): -
Muhamad Elyas (9/5): -
Matthew (8/5): - Position Staff Pool Room was tidy The executive club isn't really worth the money It's not bad at all, but I probably wouldn't pay extra for it again.
487srin (10/5): Have a super nice sleep in Bukit Bintang at the Westin - The location is just perfect across the Pavillion and not far from Fahrenheit. I have three nights super smooth sleep and indulged with so various sumptous dishes..the staffs are super friendly and helpful..they welcome you as not only a guest but a family. Shout out to all staffs there. Jamil was helpful..Hasyvini Kumar or Hash is an excellent lobby ambassador..She told me where to go and by what mode of transportation..it is helpfull when my portable wifi was left at hotel, I just need to jot into bus persiaran from KLCC Suria, ..a few minutes later..I already arriving at the westin hotel. Thanks Hash..The room is so spacious and sparkling clean.All amenities is provided with heart..nicely arranged and in a good quality. I will be back there again one day.. Terima kasih
Marie Genevieve (9/5): You are at the heart of KL. Perfect location - Location and facilities Not enough f &b outlets
Matthew (10/5): Fast Times at Ridgemont High - Everything Pass
Go18936660257 (10/5): Great place - It was amazing experience been in the pool side having a cocktail thanks to Rahmad his the bar Man his kind and polite. The hotel was amazing highly recommended.
JASON LIM (10/5): -
iannoble21 (10/5): Great location, friendly staff, huge suite. - We had a wonderful four day stay. Great location right beside a huge up market shopping mall with a huge choice of dining locations. The hotel staff are friendly and professional. A special mention to Said in the club lounge who was very knowledgeable and informative about KL. He also organised all our transfers and a super upgrade to the Presidential suite. The suite was huge and had amazing views over the city. The club lounge is large but can get busy. A wide selection of food in the evening with a designated chef all evening. Vince at the bar makes the most wonderful cocktails. Breakfast in the lounge was large and varied. I loved the lentil dal and home made roti. ( terrible for my diet but I did eat it every morning!!!!) May be a little tired but the space and friendly and professional staff make this a truly wonderful hotel.
otti_01 (10/5): Perfect Spot - Had a wonderful experience at the Westin in Kuala Lumpur. Rooms were kept immaculate . Our view was great. Staff were very helpful especially Rahmad from the Pool area. Made me a lovely espresso martini under my instruction. Location would have to be the best in KL.
Philip (7/5): -
Rod (10/5): Fantastic stay - Location Nothing everything was fantastic
Jiongwei (5/5): A very normal hotel but with 5-star name. - The location and staff of the hotel is great. So it is near most of the facilities around. But the hotel looks a bit old, maybe because it is renovated more than 10 years ago. And the hotel land occupancy is not big so the facilities like swimming pool are small. Breakfast is also not so decent but only satisfactory.
Tourist36943275403 (10/5): The pool staff Rahmad is kind. - The pool is nice and there is a table tennis table. The pool staff Rahmad is kind.
Sightsee60174311813 (8/5): Good service & worthy to stay over - It’s friendly stuff , name called Rahmad at pool side . Thank you
Resort63785771180 (8/5): Westin KL - Great location. The staff were very warm and kind. Special thanks to Nithya from Splash who made extra special effort to take care of us and Hash MK at concierge for outstanding hospitality.
Tourist67919425077 (10/5): Excellent & Friendly Staff – Nithya Terbaik! - Nithya is a very good staff. Nice n friendly staff. She truly deserves a salary increment and a promotion for her excellent service.
ssX9145WN (10/5): Superb hospitality and good food! - Nithya from Splash was very professional and helpful. She attended to all our needs promptly and made us feel at home which made our stay even more memorable. Kudos to her hospitality and thank you Westin!
Lynden (8/5): -
Abdul (10/5): -
Jamie (10/5): -
Aleksandr (7/5): - Лифт долго ожидать, на рецепшене персонал не быстро соображает
FarAway46030270162 (10/5): Amazing staycation - Amazing experience this is my second time I stayed here the kids love the pool so much the staff Nithya Splash was so helpful
Bielski (9/5): -
P3Joseph (10/5): Grateful to Dinish for a memorable service - I would like to thank Dinish from the concierge desk for the warm greeting and help with my luggage and transport arrangements. He is always smiling and proactive in offering his assistance. Grateful for the hospitality.
GrandTour13075100501 (10/5): Mr Lu zeyuan - Very wonderful hotel and madame hush at the reception is very helpful and warm hearted much appreciated for her help. Very good experience!
Sunshine38517894604 (10/5): Really nice one, for sure will repeat. Staff Rahmad were so friendly and treat us really well at the pool section. Their - Really nice one, for sure will repeat. Staff Rahmad were so friendly and treat us really well at the pool section. Their morning bread pudding was really a hit!
Sherpa57745565731 (10/5): Great pool experience - Great pool experience & great pool staff. Particularly his name is Rahmat. Room was very nice and cool. Buffet breakfast was superb
Janney56 (10/5): Nice and value for money - nice location, and services from front desk to splash counter. Specially thank for Rahmad from pool provide us a warm service and enjoy our trip at Westin KL
HAMED (5/5): Very disappointed - Location From the room, to the club lounge, to the staff and whole experience was underwhelming. The cost of the room felt a robbery compared to the quality of lounge experience, staff attitude and effort to the overall experience, very poor. Unlikely to stay here next time
YING FANG (10/5): - Everything. My go to hotel whenever I'm in KL. Nothing
Nathalie (8/5): - Not enough option for breakfast
Safari80963 (10/5): Excellent service and hospitality - Highly appreciation to En Rahmad (pool supervisor) for giving great service. Chef Arfizan and sous chef Chef Irwan for your hospitality and great food. Last but not least all F&B staffs and all concierge staff for your excellent service during our stay. Thank you for the birthday cake as well. Definitely we will come back.
thomassiva (10/5): Good service - Wanted to write about how good Nithya was in the Splash bar by the pool. Excellent service and was something memorable that I had to go on and review.
Anika_w707 (10/5): Perfect location to stay in KL if you want to shop! - Wonderful stay with friendly staff (special mention of Kavi, Najib and Mani), good food and great location.
MOHAMMED (10/5): -
Dishan (10/5): -
Vijesh (8/5): -
Happiness35771376245 (10/5): Great and nice hotel!! - The location is great, (in front of Pavilion mall) the service is good, the rooms are clean and comfortable, the staff are very helpful, especially Mr. Najib.
Voyage10666405828 (10/5): Fantastic experience - The staff at the hotel are really friendly and attentive, the location is amazing right next to the main hot spots in the city. Very clean and rooms were very relaxing. Rahmad from the pool area was especially welcoming! Thank you
Saoud (10/5): -
Duarte (8/5): -