Hotel Santa Maria Novella
Location: Piazza Santa Maria Novella 1, Florence, FI, 50123, Florence, IT
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Welcome to Hotel Santa Maria Novella, your sanctuary in the heart of Florence, where history and luxury meet.
Indulge in Ultimate Relaxation
Unwind at our full-service spa, where expert therapists await to provide rejuvenating massages designed to melt your stress away.
Gourmet Dining Experiences
Savor delightful meals at our coffee shop or enjoy room service during limited hours. Start your day with a complimentary buffet breakfast served daily, ensuring you’re fueled for your Florentine adventures.
Modern Comforts
Our 71 elegantly appointed guestrooms feature minibars, LCD televisions, and designer toiletries for a touch of luxury. Enjoy complimentary wired and wireless internet, keeping you connected during your stay.
Immerse yourself in the charm of Florence. Reserve your stay at Hotel Santa Maria Novella today and experience unparalleled hospitality!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Full-service spa
- Fitness facilities
- Express check-out
- Fireplace in lobby
- Comprehensive recycling policy
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Fitness facilities
- Conference space
- Bicycle rentals nearby
- Fireplace in lobby
- Television in common areas
- Scooter/moped rentals nearby
- Free breakfast
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Express check-out
- Full-service spa
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Snack bar/deli
- Self parking (surcharge)
- Rooftop terrace
- Free buffet breakfast
- Reception hall
- LED light bulbs
- Locally-owned & organized tours & activities
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- Water-efficient showers only
Rooms Available
-
Superior Double Room
1 Queen Bed OR 2 Twin Beds
258 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Suite, City View
1 Double Bed
377-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Single Room
1 Twin Bed
194 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Superior Triple Room
1 Double Bed and 1 Twin Bed
366 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Junior Suite
1 Double Bed OR 2 Twin Beds
355 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Deluxe Room, City View
1 Queen Bed
323 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Superior Room, City View
1 Double Bed OR 2 Twin Beds
258 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Family Room
1 Double Bed and 2 Twin Beds OR 4 Twin Beds
581 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Superior Triple Room, City View
1 Double Bed and 1 Twin Bed
366-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Junior Suite (3 People)
1 Double Bed and 1 Twin Bed
301 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
-
Family Condo, 3 Bedrooms, City View, Annex Building
2 Queen Beds and 2 Twin Beds
1109-sq-foot room, located in an annex building, city views
Layout - 3 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Private bathroom (not in room)
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Suite (3 People)
1 Double Bed and 1 Twin Bed
355 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
Guest Reviews
- Jose (10/5): -
- Travel767778 (8/5): Very nice 4 star in central Firenze, great location. - Lovely hotel very near the train station. Off of a piazza and easy for taxi access. Easy walk to central Firenze. Room was spacious, bathroom was fairly luxurious. Generally speaking, this is a very nice 4 star. Not awesome, but I don't think anyone will be disappointed staying here. Front desk staff was extraordinarily helpful when it turned out one of our group left her passport back in Rome, the staff contacted the hotel in Rome who accessed the room safe, photocopied the passport and faxed to the hotel staff in Firenze. I would definitely add this to my "must stay again" hotel list.
- John (10/5): -
- khaing (8/5): -
- 366darrenr (10/5): Florence hotel - Awesome location. Next to square where impromptu musicians play and sing. Incredible views from rooftop terrace. Fun bar /eating at outdoor tables for restaurant. Everyone was nice and accommodating!!
- Eugen (10/5): Un sejur frumos! - Locație, estetică, spirit!
- ALEX (10/5): Muy recomendable. - Todo fue muy bueno, el dasayuno excelente, en dos oportunidades pedimos para llevarle algo a la habitación a nuestra hija y la amabilidad recibida para la preparación del mismo fue excelente, en otra oportunidad solicitamos un desayuno para nuestra salida, ya que partíamos muy temprano en la mañana y nos prepararon algo excelente. La atención del equipo de recepción en todos los horarios excelente, sin duda en nuestra próxima visita repetiremos. Nada.
- Barbara (7/5): - Qualità del servizio in camera
- Natalia (10/5): -
- Paul (9/5): Lovely place to stay - no complaints! - Brilliant location and a lovely view from the window. Lovely bathroom Quite expensive :)
- Isabela (9/5): Excelente opção em Florença! - hotel muito bem localizado, quarto e banheiro espaçosos. nada
- Joanne (9/5): Sehr zufriedenstellend - Tolle Lage - generell alles sehr nett. Gutes Frühstück, aber schlecht organisiert für ein Hotel dieser Klasse.
- Mariza (8/5): - Localização, pequeno almoço e atendimento Nada
- Vanessa (10/5): Lovely hotel with ver helpful and friendly staff and great amenities. - Everything. Staff was very friendly, room was beautiful, location was great. Breakfast was wonderful. Nothing
- Caroline (10/5): - Ganz besonders nettes Personal
- David (10/5): Great stay in the centre of Florence - Great position - good breakfast, comfortable and friendly staff
- Georg (9/5): Empfehlenswertes Haus in zentraler Lage - Zimmer mit Balkon und Ausblick auf die Piazza Santa Maria Novella; Ausstattung Zimmer und Hotel Trotz Schallschutzfenster dringen Geräusche aus den Lokalen auf der Piazza auch mitten in der Nacht ins Zimmer. Nach diesbezüglicher Beschwerde wurde uns ein anderes Zimmer angeboten und anlässlich der Abreise sogar eine Gutschrift auf den Zimmerpreis versprochen, die innerhalb von zwei Tagen auch eintraf. Daher: gutes Beschwerdemanagement!
- Meshika (9/5): -
- huiyuan (9/5): -
- ROBERT (9/5): -
- Caroline (9/5): Can’t wait to return someday - The room had a beautiful view of the plaza! Magical. Loved the rooftop terrace. Walking distance to city center and restaurants
- Lynn (10/5): Exceptional! - Location Nothing
- ERI (10/5): -
- Grace (10/5): Would stay again. It was wonderful. - This hotel was in the center of Florence. It was easy to access everything on foot. I loved the front desk staff, who went out of their way to help us make dinner reservations. Breakfast was top notch.
- Guest (9/5): -
- Santo2011 (8/5): - La ubicación cerca de la estación del tren El ruido externo
- Simao Pedro Oliveira (9/5): - The hotel is awesome. Great location and super friendly staff. The gold suite is superb. The breakfast service could improve a little bit in terms of refills and so on, but still great!
- Paul (10/5): A great hotel to explore Florence from. - This was a great choice for us ( 4 adults and 3 children) in Florence. We arrived and departed Florence by train so the location was perfect. The location is also perfect for exploring the city’s sites. The hotel while an antique on its own is beautifully maintained and has all of the modern conveniences. The staff is extremely helpful. After returning our checked luggage for departure they forgot a shopping bag holding our accumulated purchases. While it was both of our failures to notice they shipped the package back home to the US with no questions. Nothing
- Mirna (9/5): -
- messia (10/5): -
- Rossella (9/5): -
- Albino (10/5): - Simplesmente Chic! Muito Chic! Experiência que valeu cada centavo!
- SERGUEI (10/5): -
- Mark (9/5): -
- Berenis (9/5): Amazing stay - The location of the hotel is perfect. Its right on a lively piazza but its nit noisy. The breakfast area and the food were amazing. The staff were very polite.
- Linda (10/5): -
- Anar (9/5): -
- Ilaria (10/5): -
- Joshua (10/5): A+ for location and value! - Friendly staff, felt far more upscale than the price, breakfast exceeded expectations, and location was great.
- SEIDAIS (9/5): 便利、豪華 - フィレンツエ・サンタ・マリア・ノヴェッラ駅にごく近く、ロケーションはよかったです。 サンタ・マリア・ノヴェッラ教会前の同名の広場角地に面し、入り口は狭そうですが、内部は広く、所在地も同じ名前の１番地、格式高そうでクラシックなホテルです。確かに４星の評価に値するような気がしました。 トリプルルームを予約しました。インテリアも設備も良かったです。 ホテルスタッフの対応も抜群でした。 朝食ビュッフェも満足のいく内容でした。 おすすめです。 よくないと感じるようなことで、特に気がつくようなことはありませんでした。
- Briana (8/5): - The room was huge and decorated well. We got the family suite and it included three separate rooms. Found hair in the drain :(
- BERNARD (10/5): Excellent hôtel - Parfait, on a pu aller dans tous les sites touristiques de Florence à pied rien
- SEBASTIAN (10/5): -
- Per Steen (9/5): Et rigtigt dejligt hotel - fantastisk centralt beliggende - og tæt på sporvognen til lufthavnen. - Morgenmaden var tilfredsstillende uden at være i topklasse.
- Evgeny (10/5): -
- Richard (10/5): Superb location for a stay in Florence - The location was outstanding- on the Piazza Santa Maria Novella but a five minute walk from the Duomo and a short walk from the Uffizi, Galleria, Ponte Vecchio etc. All the central major landmarks are easily walkable from here, as are a large amount of restaurants and bars. We were fortunate to be upgraded to a room with a private terrace with superb views of the Duomo, Bell Tower and the Florentine skyline. Highly recommended- the staff were all very pleasant, helpful and knowledgeable and the room was spotlessly clean.
- Ekaterina (10/5): Роскошный интерьер и чудесный завтрак! - Расположение отеля буквально в 5 минутах от ж/д вокзала, до всех достопримечательностей 5-15 минут пешком. Очень красивый отель внутри, множество залов, оформленных в классическом стиле. Ваши вещи заберут и принесут в номер, хорошая вода и комплименты от отеля. Один из лучших завтраков во всей Европе. Прекрасный интерьер зала, вкусные продукты, шампанское на завтрак и многое другое. Отель запомнился на 10 из 10. Обязательно вернемся! Вид из номера прямо на соседний дом напротив, из-за этого в номере немного темно. Но это меркнет на фоне всех плюсов.
- Martina (9/5): -
- Amber (10/5): Quick trip to the city - Check in was quick and we were escorted directly to our room. The front desk staff spoke great English, but I also heard Italian (obviously) as well as Spanish and German. It was quite impressive! The room was beautiful with a walk in shower. We enjoyed breakfast both mornings. While the breakfast room was quite full, the staff worked quickly to ensure that everyone had what they needed. The offerings were varied and fresh. This is our go-to hotel in Florence. You can't beat the location on Piazza Santa Maria Novella.
- Nicegreg (10/5): Nice Hotel - Great hotel! We took a taxi from the airport and paid €35. The hotel is very clean, we love the room on the 5th floor. No noise heard from outside. They cleaned our room everyday. Breakfast is served from 7am, with eggs, cheese, bacon and many others. The staff are all very friendly and we got a bottle of prosecco for my birthday! Lots of restaurants, gelateria and cafes around the area. Very close to the train station and tram. We love seeing the Duomo everyday, we love Florence and this hotel!
- Susan (10/5): - Great location spacious room and bath Nothing
- Teresa (10/5): - El desayuno es excelente . La ubicacion muy buena, al lado de la estacion y en el centro historico.
- Cure (10/5): -
- Sabato (9/5): Ottimo al centro e vc stazione fs - Posizione charme e cortesia Niente
- Francis (10/5): -
- ANNA MARIA (10/5): - Everything is perfect. The position of the hotel 3 min.from train station, the people so kind, all the front desk try to do everything you ask for. Nice bar.. excellent room..I hope to come back soon.
- Gowoon (10/5): -
- merete (9/5): -
- Luigi (10/5): -
- Suset (10/5): -
- jorge (8/5): Florencia siempre bien. - No hay problema con el hotel El problema lo tuve porque según ellos la pieza cotizada a través de Uds es la que me ofrecieron. Habitaciones NO aceptada por mi., en un rincón , muy pequeña y mirando los techos de los edificios de atrás. Por no aceptar la habitación, me ofrecieron otra , con un costo adicional De Euros 70 por noche o sea me costó Euros 210 más de la cotizaciones de booking. Nada de agradable. Los euros 210 adicionales que tuve que cancelar por No aceptar la habitación Designada .
- Laurie (10/5): -
- Claudio (8/5): -
- Emiri (7/5): -
- Ulrich (7/5): -
- Pierre (10/5): -
- johan (9/5): Zeer goed hotel voor een stay over in Florence. Dicht bij centrum en op wandelafstand van openbaar . - Perfecte locatie. Dicht bij centrum en trein. Soms wat lawaai van de straat/ disco?
- Duff (9/5): -
- Etiene (10/5): - Amazing hotel. Clean, very friendly staff. Interesting bar right in the hotel in the evening. Excellent breakfast, very good coffee. Overall, the hotel is in a great location, with the whole of Florence at your fingertips within a maximum 20-minute walk. We will definitely use the hotel's services again in the future.
- roadtrip78726 (8/5): Pleasant 4 star hotel with a lot to discover - Quirky boutique hotel with easy location and unusual rooms. Just walking distance from the train station, and on the very pretty Piazza Santa Maria Novella. This hotel appears to have been consolidated from at least 3 different buildings with different floor levels, and medieval layout walls. Nothing is orthogonal. There are multiple stairs to traverse the same floor within the hotel, down winding zigzagging halls. Multiple stairs, multiple elevators. We got lost trying to find the roof terrace used as the hotel's marketing ad! It was an MC Escher moment not knowing which direction was which. Most people do not seem to know there is even a roof terrace because we never saw another person there. Rooms facing the piazza and closer to ground level will face higher noise levels from both hotel bar and other street traffic. There is generous pedestrian traffic, making privacy an issue on the 1st floor (first floor is one level up from street). I would guess that each room of this hotel is unique, having experienced 2 of them and studied the floor plans. Generally the interior decor is upscale boutique. However some rooms will be better than others due to some combination of windows, light, outside noise, bathroom plan, or some unusual factor. One room had a walk in shower with frameless glass, another had a step in bathtub with shower curtain, which looked great, but was too narrow to function well. Some rooms have just a window, others have a full balcony. The staff is great. The breakfast is very good. It is possible based on heating issues that came up, the hotel has no air conditioning. This will be a serious problem in the summer.
- Albert (10/5): - Beautiful hotel. The room was lovely, quiet and well-appointed. Breakfast was very good. The staff were exceptional.
- Alessandra (8/5): -
- Linda (10/5): We would thoroughly recommend this great hotel. - Fabulous location in a large open square with good restaurants close by. Traditional hotel providing comfort and an excellent breakfast. Very helpful and friendly staff. Noise from nearby cafe in the evening if staying on the lower floors.
- miri (9/5): 구글 평점보다 훨씬 좋은 - 산타마리아노벨라 성당 뷰에요, 역과 매우 가깝고 두오모도 가깝구요 조식은 조금 부족한듯하네요
- Robert (8/5): choosing another hotel for price with comparable value - everything! price of hotel room was too high
- González Pinilla (10/5): -
- François (8/5): - Nous avons eu une chambre très bruyante, juste au-dessus du bar. Après s'être plaint, le personnel a été très réactif et nous a immédiatement proposé une nouvelle chambre impeccable. Bravo et merci Emplacement idéal
- YOLANA (9/5): - La ubicacion Nada
- lorio971 (10/5): Fantastic stay - Just got back from a stay at Santa Maria Novella hotel. It was absolutely perfect! The location is really convenient, about a 25 min drive from the airport. The staff was absolutely wonderful. Always kind and helpful. The room itself was beautiful. Very spacious. I would highly recommend this hotel to anyone visiting Florence.
- xiaocheng (10/5): 非常好 - 酒店位置很好，去哪里都方便，离火车站非常近在新圣母教堂广场上，离圣母百花大教堂，乌兹美术馆，学院美术馆步行都可到达，周围有很多餐厅，还有超市。房间推开窗就是教堂，提供拖鞋，前台很幽默，服务员都很友善，值得推荐。
- MARIE-LINE (7/5): Hôtel bien placé mais nous nous attendions à mieux en matière de chambre et sdb - L’emplacement Chambres vieillottes Pt déjeuner moyen
- Merly Giannella (10/5): Muy bello todo, servicios de calidad. - Todo, llegamos temprano y nos ofrecieron guardar el equipaje. Las señoritas de la mañana que nos atendieron fueron muy atentas. El desayuno 10/10 el ambiente muy cálido. Nada, nos faltó quedarnos más dias para usar el sauna.
- Aamir (10/5): Magically charming and alluring place; will always go back, when in Florence! - Location, ambience, staff and the breakfast… What an amazing place! Nothing really; we loved everything about it!
- fabio (10/5): -
- Leisinger (9/5): tutto perfetto - in ordine
- Peter (10/5): -
- angelo (9/5): nel centro ma vicinissimo alla stazione - posizione e vista //
- Laila (10/5): We celebrated our 25 wedding anniversary! We were surprised with a room upgrade and a bottle of wine! Amazing staff, bea - Everything! Location right in front of Santa Maria Novella, ask for a room with view to the piazza!
- costanza (10/5): Soggiorno piacevole in una struttura ottima - Colazione ottima posizione fantastica
- Eva (9/5): -
- ALESSANDRO (10/5): 2 giorni fantastici - Pulizia, gentilezza, professionalità e cordialità Niente
- Stephen (10/5): -
- Belinda (10/5): Stunning hotel! Will definitely go back - Breakfast amazing, staff excellent, location the best. We had an upgraded room with a view of the square so it was amazing Pity the sauna wasnt working but we were offered the facility at the sister hotel
- Clare (10/5): Excellent - .
- midori (8/5): 優雅にフィレンツェを楽しめる場所 - 駅に近く便利です。朝食も美味しかったです。部屋も豪華で綺麗でした。 部屋が少し寒かったです。
- SALVATORE (10/5): Top Hotel con Top Service di tutto il Personale . 🙏🙏 - Tutto Top ! Niente !
- David (8/5): The hotel is a lovely and in a hood location but a little pricey. - The location was very good. The hotel was lovely. The room was spacious. The room did not have a nice view. Breakfast could have been improved maybe with a little more variety of proteins. Also there were often delays on replenishing scrambled eggs and bacon when they ran out.
- Simon (10/5): Impeccable, un sans fautes ! - La bienveillance du personnel, l’emplacement idéal et le rooftop offrant une vue panoramique à 360° ont rendu notre séjour exceptionnel. Nous avons même eu la chance d’être surclassés ! Tout était absolument parfait, aucune remarque négative à formuler. Il manque juste un petit bar sur le toit haha.
- Emily (10/5): The hotel staff were amazingat accomadating us when we had to change plans last minute and could not have been any nicer - The location was perfect in close proximity to the train station and central Florence. The room was a bit hot at times but not unbearable.
- Holly (10/5): Beautiful Hotel! - Great location. Beautiful sitting rooms. Great breakfast. Great location in Florence. Friendly staff. Would stay here again in a heart beat.
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