Navoris Hotel

Name: Navoris Hotel
Address: Hocapaşa Mahallesi, Ebusuud Str No:2 Sirkeci, Istanbul, tr

Location: Hocapaşa Mahallesi, Ebusuud Str No:2 Sirkeci, Istanbul, tr

Star Rating: 10 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Idylle Hotel, situated in the heart of historic Istanbul, offers 32 elegantly renovated rooms with modern amenities including minibars, air conditioning, and comfortable seating areas.

Gastronomic Delights
Indulge in a culinary journey at the hotel's restaurant or unwind with a refreshing drink at the bar. For a quick bite, the snack bar is the perfect spot. Additionally, explore the diverse dining options in the surrounding historic peninsula area.

Convenient Services
Benefit from facilities such as a tour desk, currency exchange, and various services including dry cleaning and laundry. With top attractions like Topkapi Palace and Istanbul Archaeology Museum within walking distance, Idylle Hotel is the ideal choice for a memorable stay in Istanbul.

Experience luxury and convenience at Idylle Hotel - book your stay now for an unforgettable Istanbul getaway!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Kid meals
Public transport tickets
Outdoor furniture
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Broadcast Live sport events
Happy hour
Cooking class
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Hosted evening meal (reserve)
Bicycle-friendly property
Electric bicycle charging station
Guest education on local ecosystems and culture
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Family Room

This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Deluxe Suite with Spa Bath

This suite features a spa bath. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 3 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Superior Triple Room

1 King Bed
Overlooking the city

Layout - Separate sitting area
Relax - Fireplace
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Laptop-friendly workspace
- Heated floor
Comfort Room

1 King Bed
Located on the top floor

Layout - Separate sitting area
Relax - Fireplace
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Laptop-friendly workspace
- Heated floor
- Location - top floor
Standard Double Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as a quiet street view. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Twin Room

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as a quiet street view. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Deluxe Room, 1 King Bed, City View

1 King Bed
269-sq-foot room with city views

Layout - Separate sitting area
Relax - Fireplace
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Laptop-friendly workspace
- Heated floor
Family Triple Room, City View

1 Queen Bed and 1 Twin Bed
215-sq-foot room with city views

Layout - Separate sitting area
Relax - Fireplace
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Laptop-friendly workspace
- Heated floor
Standard Double Room, City View

1 Queen Bed
172-sq-foot room with city views

Layout - Separate sitting area
Relax - Fireplace
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Laptop-friendly workspace
- Heated floor
Standard Twin Room

The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Deluxe Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as sea views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Double Or Twin Room

Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Family Room

Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access

Guest Reviews

Lani (10/5): We enjoyed every part of our stay and appreciate how helpful the front desk staff was. The breakfast staff were also ver - Location, extremely professional and friendly staff. Nothing
Vladimir (8/5): Excellent location, friendly staff, good value for the money. - Room had some plumbing issues with floor drains. Entire staff very friendly but except the receptionists the rest are having difficulties to understand and speak English.
Kurt (8/5): - Lage war Perfekt, etwas laut weil Straße unterhalb bzw. Straßenbahn was aber wieder fein war alles schnell zu erreichen. Zimmer mußte gewechselt werden, weil Türe sich nicht verschließen lies. Upgrade auf besseres Zimmer bekommen. Alles in
Eugenia Gabriela (10/5): Wonderful location - Everything was wonderful, staff was very helpful, big thank you to Ibrahim. Room was clean Location is great Breakfast is decent We definitely recommend it. I didn't like that my holiday finished 😊
Fedor (1/5): -
Fedor (1/5): Fatih trap - This hotel falls far short of its 4-star rating—it’s not even 3-star quality. Photos on Booking.com don’t reflect reality, with outdated furniture, unclean air conditioning filters causing odors, a pervasive smell throughout (including cigarette smoke from windows and toilet stench), tiny breakfast room, noisy water pipes during showers, a hole in the wall, and screws falling from door locks. One of our three booked rooms wasn’t available; the offered alternative (5-min walk away) had a single narrow 120cm bed for two grown up children of different sex under the roof. Prices match better options nearby. Hotel WiFi blocks Booking.com access, trapping guests. We stayed one night and canceled the rest via Booking.com through vpn. • Misleading photos hide real decay and filth. • Unbearable odors from AC, toilet, smoke, and pipes ruin any comfort. • Subpar rooms and overpriced for the area—feels like a trap.
Amila (8/5): -
Eldar (9/5): - Все близко в центре
Noémie K (8/5): Bon séjour rapport qualité prix super bon personnel - J ai trouvé que l établissement était vraiment proche de tout et dans l ensemble propre. Pour le prix vraiment j ai trouvé que cela valait le coup. Les chambres sont également propres et faites quand vous le souhaitez. Petit bémol le petit déjeuner avec des appareils qui ne fonctionnent pas comme la machine a café etc. Mais le personnel est aux petits soins et tous sont agréables. Plus particulièrement Ibrahim qui a ete super et qui a pu répondre a toutes nos questions mais aussi qui nous a aidé sur plusieurs choses, une personne agréable et professionnelle merci encore Ibrahim. J ai moins aimé le petit déjeuner très petit et choix très restreint Également wifi qui marche pas très bien pour nous c etait ok on avait une puce locale
John (10/5): - Wonderful. Their internet stopped me looking for other accommodation using booking.com.
Анна (10/5): - Это было наше первое путешествие в Стамбуле, отель очень понравился, все очень уютно, чисто, сотрудники готовы помочь в любых вопросах. Мы приехали раньше заселения, нам предоставили номер, проводили на завтрак, дали рекомендации куда сходить. Номер очень чистый, в удобном месте, недалеко от всех достопримечательностей, совсем рядом с трамвайной линией t1, по которой можно добраться до любой туристической локации. Очень милые портье Utku и Muhmed помогали во всем и выполняли все наши просьбы. А обратно нас даже отвезли в аэропорт! Обязательно вернемся в этот отель! Мы полюбили Турцию с вами 🫶🏼
Alena (10/5): - Аккуратный чистый номер, уборка, чистые полотенца. Приятный дружелюбный персонал. Удобное расположение. -
munther (10/5): -
Ayman (10/5): يستاهل إعاده التجربه - خدمة الموظفين و بالخصوص إبراهيم رجل محترم و خدوم ضيافه جدا رائعه صاله الإفطار صغيره
Emilia (10/5): - Este a doua oara cand mergem la acest hotel. Totul este minunat mai ales dupa renovare. Cu siguranta vom reveni.
Vladimir (10/5): The staff is professional. Special respect to Utku -
عابد (8/5): جيد جداً. - الفندق بجوار ترام جلهانه كان مريح جداً جداً ك موقع الموظفين متعاونين و ودودين بالاخص الاخ السوري الفاضل الطيب قيصر والاخ التركي Eren النظافة لابد الاهتمام اكثر الغرف شوي ضيقة والي بيصلي بيتعب شوي مافي مكان الفطور جداً جداً متواضع وبسيط
Guest (10/5): -
Jakub (8/5): - Great location within a few minutes of the main Sultanahmed touristic attractions. There was a lot of noise from the street (which we expected due to being close to a tram stop) but also from other rooms which disturbed our sleep quite a bit. Breakfast was very basic.
KENTO (10/5): - Firstly, I was very impressed with the hotel staff who are very professional with high hospitality. Our twin girls really enjoyed and loved the stay. Secondly, the location is perfect for the main traveling spots. We could go there on foot and come back whenever our kids felt sleepy.
Søren (8/5): - Good location. Just a 10 minute walk to Hagia Sofia and Topkapi. Very friendly staff. I thought 8.30 is very late for breakfast. Choices were very “Turkish”.
Killian (8/5): Emplacement au top ! - L’emplacement !!!! À même pas 5 min à pied de la basilique Sainte Sophie et la mosquée bleue. Hyper bien placé, à 30 m d’un arrêt de tram La salle du petit déjeuner très petite ! Ce qui est proposé au petit déjeuner n’est pas fou…
Guan-yng (9/5): Utku is very helpful and kind. - Great location. Warm staff. We got there early and left late. We’re very lucky that they gave us early check in. The room is very small.
FRIPAM (8/5): - HOTEL SENZA FRONZOLI MA OTTIMALE - POSIZIONE SUPER, ACCANTO TRAM E CENTRO CITTA' VECCHIA - PERSONALE MOLTO CORTESE E DISPONIBILE - CAMERA FUNZIONALE - PECCATO PER LA COLAZIONE UNICA PECCA LA COLAZIONE, MINIMALE IN UNA SALA RIDOTTA - CARENTE NEL SERVIZIO
Камила (8/5): - Спасибо персоналу , Мехмет приветливый , приехали в отель ночью , быстро заселили . Убираюсь чисто Завтраки однообразные , первый день был носильным далее все одно и тоже
Razvan (9/5): - Locația perfectă, personalul deosebit de amabil , salteaua foarte confortabilă, baia curată. -
Vittoria (10/5): Tutto perfetto! - Abbiamo soggiornato 4 notti in questo hotel in pieno centro. La posizione è perfetta, dietro l’angolo c’è la fermata del T1 che ti permette di muoverti con facilità nel centro e collega anche tutte le attrazioni da Galata in poi. Conosco soltanto il nome di Sezer ma tutto lo staff è gentilissimo. La ragazza della colazione aveva fatto una torta buonissima! Anche la colazione è ricca, sia dolce che salata. Il letto è comodissimo. Ottima qualità - prezzo! Avevamo una stanza sulla strada, non abbiamo avuto problemi a dormire ma fino ad una certa ora c’è traffico. Ero già stata ad İstanbul, in centro è abbastanza normale.
Kaga310889 (5/5): - شكر لموظف الاستقبال محمد كان متعاون لم نجد الغرفة المحجوزة غرفة سريرين قام بترقيتنا الي غرفة أكبر 3 سراير صغر الغرف
Svetlana (9/5): - Приятный отель, гостеприимный персонал, Завтраки простые, но голодными вы не останетесь, кофе хороший, расположение отличное, остановка трамвая прямо под окнами, трамвай начинает ходить в 6:00 и заканчивает около 1:00 ночи Отель рекомендую Единственное, что нас расстроило, это шум из вытяжки, или возможно вентиляции, который был особенно слышен по ночам и не давал нам хорошо выспаться, но очень надеемся, что персонал с этим скоро разберется
Changrui (10/5): -
Hadi (8/5): - قريب من المترو والسلطان احمد والمكان رائع وجميل والموظفين رائعون
Saidkhon (10/5): -
Changrui (10/5): - 员工很友好，位置也相当不错，能从房间里看到有轨电车；从这里到圣索菲亚大教堂只需要步行5分钟🤔这里的人热情友善，如果你想要预定酒店，请务必选择这里，如果你在犹豫是否前往伊斯坦布尔，请务必前往这里😗 这里非常靠近旅游景点，有时候人会很多不方便回酒店🤔
Sherali (10/5): -
Imane (9/5): -
Matthias (10/5): Just awesome – very clean, delicious breakfast, and extremely friendly staff. - What a wonderful stay at this place – from the moment I woke up until I went to bed, I had a smile on my face the entire time. The breakfast was excellent, and the staff took care of us with genuine warmth and attention to every detail. I can highly recommend this place without hesitation. Special thanks to Utku and the entire team – fantastic job, and thank you for this memorable experience!
jadwiga (8/5): -
Ralf Michael (9/5): -
Sacha80 (10/5): - Hotel centralissimo, vicino si trovano le più importanti moschee di Istanbul e la cisterna, musei, moschea blu a due passi. Mezzi pubblici vicini. Camere pulite, colazione internazionale, ma molto più salata che dolce, ma ottima. Ringrazio tutto lo staff che è stato sempre disponibilità, in particolare utkut, Sanha e Mhemet (sicuramente qualche nome scritto male😅). Insomma consigliattissimo. Tutto perfetto
Sanjar (10/5): Great stay, helpful staff - Sezer and others, many thanks to you all! - Location, cleanliness, vicinity to major attractions, T1 line, Eminonu port, Marmaray metro line.
Ahmed (10/5): Feel like home - Our stay at Navoris Hotel was truly exceptional and memorable. From the moment we arrived, the experience felt warm, personal, and professional. A special thank you to Sezer, who welcomed us during check-in with incredible kindness and support. He made sure our room was perfectly prepared and ensured everything was comfortable for our stay. His friendly attitude immediately made us feel at home. The housekeeping team also deserves great appreciation. The room was spotless, beautifully arranged, and their attention to detail was outstanding—especially the lovely preparation during Valentine’s Day, which made our stay even more special. At the reception, Mohamet and Erin Kiymeb were always attentive, helpful, and ready to assist with anything we needed. Their professionalism and genuine care made every interaction pleasant. The restaurant experience was another highlight. The food was absolutely delicious, and Sena served us with such a warm and lovely smile. Her kindness and hospitality added a very special touch to every meal. Everything about this hotel—from the service to the atmosphere—was perfect. What makes Navoris truly unique is not only the place itself but the wonderful people who work there. For us, Navoris Hotel feels like our home whenever we visit Istanbul, and we are already looking forward to coming back.
Zinaida (10/5): -
Δημήτριος Κουκος (10/5): - Our stay was very good and everyone was really attentive! We specially want to thank Utku at the reception for being so helpful! The only small inconvenience was that the TV had really poor signal, but they really tried to fix it.
Ruth (9/5): -
Sergei (8/5): - Чистота, дружелюбный персонал, готовый помочь с любым вопросом Расположение Нет ни одного крючка для одежды и вешалки Плохой слив воды в душе( пришлось самостоятельно чистить слив руками) Линия трамвая в 5 метрах от стены отеля
IOANNA (8/5): Θα πρότεινα το ξενοδοχείο καθώς πληροί τα βασικά αλλά και ουσιαστικά που θέλει ένας ταξιδιώτης. - Το πρωινό είχε τα απαραίτητα και ίσως χρειαζόταν να εμπλουτιστεί π.χ. με κάποιο φρούτο, χυμό και κάποια ποικιλία αλμυρών πιάτων. Το ξενοδοχείο ήταν σε εξαιρετικό σημείο της πόλης καθώς στην γωνία του υπήρχε στάση του τραμ αλλά και με τα πόδια στα 5 λεπτά βρισκόσουν στην Αγία Σοφιά, στο Μπλε τζαμί και από την άλλη στις αγορές και στα βαποράκια. Το προτείνω ανεπιφύλακτα κυρίως όταν κάποιος ταξιδεύει για λίγες μέρες. Τέλος, το προσωπικό ήταν πάντα πρόσχαρο και πολύ ευγενικό μαζί μας σε ό,τι τους ρωτούσαμε. Δεν θα ξεχάσουμε ποτέ το πηγαίο ενδιαφέρον του νεαρού Cesar που στη λήξη του ωραρίου του, μας πήρε κυριολεκτικά από το χέρι για να μας οδηγήσει μέχρι την πόλη για να μην χάσουμε χρόνο και να καταφέρουμε να δούμε όσα περισσότερα μπορούσαμε σε δύο ημέρες! Τον ευχαριστούμε από καρδιάς! Στο δωμάτιο που μπορεί βέβαια να έτυχε, το παράθυρο ίσως να μην έκλεινε πολύ καλά γιατί ακουγόταν θόρυβος από το στενό.Όπως επίσης ακουγόταν ο εξαερισμός του μπάνιου όταν λειτουργούσε. Αυτά τα δύο πρέπει να ρυθμιστούν
Diego (9/5): Ubicación inmejorable - Impecable todo, limpio, eficiente, personal super amable. Una ubicación excepcional El transfer de regreso al aeropuerto llego media hora tarde, a pesar de los esfuerzos del personal de apurarlo.
Marta (9/5): - Todos os funcionários foram simpáticos, prestáveis e disponíveis. Localização muito boa, estação de elétrico mesmo em frente e a 10 minutos a pé do centro. Conforto e limpeza.
Makarova (10/5): -
Mario (10/5): Viaggio perfetto - Accoglienza perfetta, Memet e tutto lo staff sono simpaticissimi e disponibili ad ogni esigenza. La struttura è in una posizione strategica, sicuramente turistica ma perfetta per spostarsi in ogni luogo. Le stanze sono confortevoli e pulite. Ottimo rapporto qualità prezzo. Nulla
TARO (7/5): - ロケーション清潔に見えてリフォームの痕跡が所々にあった。私が見つけたのはバスルーム。朝食は種類豊富だが、準備が行き届いておらず、皿が埃だらけの時があった。
Elnara (10/5): -
Syamsul Ariffin (10/5): - Location with excellent staff support especially Eran, Utku & Kaiser. Thanks for the tremendous support during my stay. Nothing
Syamsul Ariffin (10/5): - Everything, staff, room, access. Almost perfect. Excellent and friendly staff Utku & Kaiser always ready to assist us in whatever situation. Nothing
Ali Batuhan (10/5): -
Elie (10/5): - This was my second stay at Navoris Hotel in Istanbul, and I was truly impressed with the recent renovation. Everything is newly updated, modern, spotless, and beautifully maintained. The hotel feels fresh, comfortable, and very well organized. A special thank you to Utku, Cesar, and Sena , they truly went above and beyond to make our stay exceptional. They were incredibly friendly, professional, and always ready to assist us with anything we needed. Their hospitality and positive energy made a big difference in our experience. The location is perfect, very convenient for public transportation and close to many attractions. I highly recommend Navoris Hotel and will definitely choose to stay here again on my next visit to Istanbul.
Enescu (10/5): - We had a wonderful stay in Istanbul, the staff was nice and very helpful, the room was clean and bed linen and towels were changed every day. The hotel is placed close to restaurants and Great Bazar and walking distance to Sultanahmet Square. Breakfast was satisfying. The room was a bit narrow
Aigerim (10/5): Good experience for short stay very comfortable - Location was great, room was clean, everything required provided Room is small, but not a problem if you come in the evening. Breakfast area was really small but they said they are working on new one. Windows are not soundproof, for sensitive people during sleep not suitable as tram is close
Hana (10/5): we can only recommend it - The stay exceeded our expectations and we can only recommend it. The staff responded to our special requests and took care of them immediately. Very impressive. The hotel is very centrally located, so everything was within walking distance. The room was extremely clean. The breakfast left nothing to be desired (even my extra request for gluten-free bread). I would therefore like to express my sincere thanks to Eren, Seren, and the rest of the team. -
Liliana (10/5): - Camerele mari aerisite , s a facut curat zilnic in camera schimbat prosoape , kenjwrie . Personalul saritor si atent la detalii . Mic dejun variat
QINGQING (10/5): - 早餐种类较多，房间干净，服务人员非常热情。临走时还送了两个精美的肥皂礼品，我妈妈差点当成小饼干吃了。关键是地理位置很好，门口就是有轨电车站，离知名景点都可以步行10分钟。
Julia (10/5): - Отдельное спасибо персоналу Eren, Sezen, Seda!
Ahmad (10/5): - موقع الفندق ممتاز والموظفين محترمين جدا
ناصر الشهري (9/5): - شكرا ل أستاذ قيصر على حسن استقبالة وتعاونة
Osman (9/5): Comfortable Stay Steps Away from Istanbul’s Icons - The hotel has been recently renovated and offers a fresh, comfortable atmosphere. Its location is excellent, right next to a metro station, with Hagia Sophia Mosque and the Blue Mosque just a short walk away. The surrounding area is lively, with vibrant streets and a bustling bazaar also within walking distance. The staff are friendly, welcoming, and always ready to help. A special thanks to Eren and Sena for making my stay truly enjoyable. Nothing serious worth worrying about.
nurul ain binti (10/5): It is an amazing hotel to stay. Gulhane tram station only few steps from the hotel. Hagia Sophia and Blue Mosque very ne - Everything. Location, staff, breakfast. None
Oumaima (10/5): Thank you for making our stay very memorable - Everything. The staff is very friendly: the location is perfect and the bed is very confortable. Nothing. Everything was good.
Mustafa (9/5): - The staff was excellent and better is the location
Ahmad Hasbullah (10/5): -
Esteban Daniel (8/5): Muy buena opción en pleno casco histórico. - Excelente instalaciones. Transporte público a un paso. Los puntos de interés están muy cerca y muy amable el personal. Especialmente Utku, Sezer y Sima (? No sé cómo se escribe) siempre muy atentos. La fortaleza del hotel (ubicación) puede ser una debilidad, ya que es una zona muy transitada y si tenes el sueño liviano , puede ser complicado.
Abdulrhman (10/5): جميلة ومريحة - الموقع الضيق
Hiroki (7/5): - エアコンの温度設定を部屋のコントローラーではできない。フロントに調整してもらわなければならず、面倒だし、夜中に急に暖房がついて快適に寝れなかった。
Sebastian (7/5): Ein top gelegenes Hotel mit noch viel Luft nach oben, dann 10 von 10 - die lage des hotels ist für touristen exzellent. es liegt direkt an einer trambahnstation. zur blauen moschee und zur hagia sophia sind es nur wenige gehminuten, die schriftliche vorab kommunikation mit dem hotel war einfach und das hotel antwortete schnell auf nachrichten. Die Betten des Hotels sind bequem und man kann gut schlafen. Auch das Badezimmer hat alle Annehmlichkeiten zu bieten. frühstück bis 11 uhr, check out bis 12 uhr als ich ankam, war mein gebuchtes zimmer aufgrund eines wasserschadens nicht verfügbar. gebucht habe ich für 2 nächte. mir wurde dann gesagt, dass ich für die erste nacht ein kleineres zimmer erhalte, im gegenzug aber für die zweite nacht das whirlpool zimmer erhalte. angekommen im "ersatzzimmer" war die toilette leider nicht sauber und zudem war das zimmer wirklich klein, weswegen ich bei der rezeption gesagt habe, dass es nicht akzeptabel ist, und somit habe ich dann direkt das größere zimmer mit dem whirlpool erhalten. ich hätte mir gewünscht, von anfang an diese lösung in betracht zu ziehen. Den gedankengang meinem hotelgast erst das schlechtere zimmer und somit ein downgrade zu geben, um ihn dann mit einem upgrade zu belohnen ergibt für mich überhaupt keinen sinn. das frühstück war in einem kleinen raum und es war ein kleines buffet angerichtet. die zu kühlenden lebensmittel wie Joghurt, Käse, Wurst oder milch waren aber einfach nur bei zimmer temperatur aufgestellt, als ich um 10:30 frühstücken ging, sah die sucuk sowie der Joghurt nicht mehr appetitlich aus, im metallbehälter des rühreis war ebenfalls nur noch ein ein kleines häufchen übrig, das nicht mal mehr für eine portion gereicht hätte. geschultes hotelpersonal hätte dieses einfach weggeräumt. Leider machte es aber den eindruck, dass dieses hotel nicht von ausgebildeten hotelleuten geführt wurde. Die mitarbeitenden waren allesamt sehr freundlich,, allerdings permanent vor den Gästen am handy mit gesenktem kopf. Das hinterlässt keinen professionellen Eindruck. Im Frühstücksraum wurde tagsüber geraucht (Hotelpersonal, Reinungskräfte, etc.). Die Klimaanlage in den Räumen kann man nicht selbst regulieren. Mein Zimmer war auf 28 Grad geheizt und war wie eine Sauna, ich musste dann zur Lobby um die Temperatur einstellen zu lassen. In der Nacht hat sich das Gerät dann alle 5 Minuten aus und eingeschaltet. Was nervig war. Insgesamt wurde ich 3 mal gefragt ob ich das Hotel mit einer 10 bewerten kann.
Ghassan (10/5): Convenient - Navoris Hotel was an absolutely wonderful place to stay. From the moment we arrived, the staff were incredibly friendly and welcoming, it truly felt like being surrounded by family. Everyone was attentive, kind, and always ready to help, especially UTKU. The room was clean and well maintained, and the overall atmosphere of the hotel felt calm and pleasant. Breakfast was decent The location is simply perfect! extremely convenient for getting around the city, with major attractions nearby like Hagia Sophia and easy access to transportation. Overall, We Highly recommend Navoris Hotel.
Maria Piñon (10/5): Muy buena atención, ubicación y cama cómoda. - La ubicación
moutasem (10/5): - الموقع رهيب قرب محطة جولهاني والشب قيصر رائع جدا وخدوم ولبق
Allen (10/5): Amazing hotel with great staff, unbeatable location, and a comfortable room. - Navoris hotel was amazing and I would absolutely stay here again when I return to Istanbul. The staff were all very attentive and kind. I never felt like there was a problem that they wouldn't be eager to fix for me. The room was equally great with a clean bathroom and very nice view out the window. The location was also unbeatable with the Topkapi palace just around the corner, the trams stop next door, and good food spots all around. Overall, my stay at the Navoris hotel was amazing, and allowed me to travel around Istanbul without any worries! The only aspect that was unfortunate was that the breakfast bar was undergoing renovation at the time of my stay, so I was not able to take advantage of that aspect; however, instead they provided free breakfast through a restaurant down the street, which more than made up for the shortcoming!
Saud (10/5): "PERFEKTE LAGE, erstklassiges Personal, tadellose Sauberkeit!" - Die Unterkunft hat unsere Erwartungen voll und ganz erfüllt. Die Lage ist hervorragend – das Hotel liegt direkt neben der Straßenbahnhaltestelle Gülhane Park, und auch der Park selbst sowie die Hagia Sophia und die Blaue Moschee sind nur wenige Gehminuten entfernt, was den Aufenthalt äußerst komfortabel macht. Das Personal ist überaus freundlich und professionell. Besonders hervorheben möchten wir Herrn Kaysar sowie Eren, Utkuu und Mehmet Can, die unseren Aufenthalt durch ihre zuvorkommende Art noch angenehmer gestaltet haben. Ein großes Lob gebührt auch Frau Sena, die uns, genau wie Herr Kaysar, jeden Morgen exzellenten türkischen Kaffee zubereitet hat und stets erreichbar war. Die Sauberkeit war erstklassig – die Zimmer waren jeden Tag makellos gereinigt. Wir haben einen sehr angenehmen Aufenthalt und würden jederzeit gerne wieder in dieses Hotel zurückkehren.
Saud (10/5): Alles Top, Sauber und Gastfreundlich! - Wir waren von der Unterkunft sehr angetan. Besonders hervorzuheben ist die Lage des Hotels, das sich direkt neben der Straßenbahnhaltestelle Gülhane Park und dem Gülhane Park selbst befindet. Die Hagia Sophia und die Blaue Moschee von Sultan Ahmed sind nur 150–200 m entfernt. Im Hotel selbst möchten wir Herrn Kaysar besonders loben, der sich stets um uns kümmerte und immer wieder nachfragte, ob wir etwas bräuchten. Auch die anderen Hotelangestellten, Herr Eren, Herr Utka und Herr Mehmet Can, verdienen unseren Dank. Ebenso möchten wir Frau Sena erwähnen, die uns jeden Morgen türkischen Kaffee zubereitete und sich stets erkundigte, ob alles in Ordnung sei und ob wir etwas bräuchten. Für die Reinigung möchten wir zwei Damen besonders hervorheben, die ihre Arbeit tadellos erledigten und das Zimmer stets blitzsauber hinterließen!
ayu shahruddin (10/5): - Location
Ismael González (8/5): - Fantástica, fantástica, fantástica ubicación. Justo al lado del tranvía, a 10 minutos de Sultanahmet, a 2 minutos de la Cisterna, 15 minutos caminando a Eminonu,... rodeado de tiendas, restaurantes,... Desayuno.
JAVIER (8/5): Buena relación calidad precio - La ubicación es muy top! Justo una parada del tranvía para en la puerta y junto a las principales atracciones de Sultanhamet. El personal es muy agradable y te ayudan en todo. Cabe mencionar la hospitalidad y trato de Cesar. Se sirve un desayuno en un restaurante a 200 metros del hotel. Es un plato de comida fría igual para cada día. Hubo días que preferimos no ir al desayuno. En cuanto puedan deberían mejorar este punto.
ABDULMALIK (8/5): في المجمل الغرف مجدده ونظيفه بعض الاشياء تحتاج تجديد المكان يوفر سناك مجاني اغلب اليوم لكن الفطور خارج الفندق حجزي كان ب - الموقع ممتاز والموظفين خدومين وبشوشين الاخ utku والاخ قيصر والاخ Eren الفندق في طور التجديد ويعملون على تجديده
philip (10/5): A very enjoyable hotel with kind and helpful staff. - The reception staff, especially Eren and Utku, were very kind, attentive, and helpful. The attention to guest well-being felt genuine and sincere. Hotel location is ideal, and the room was comfortable and enjoyable. Nothing to comment.
Ayman (10/5): - طاقم الموظفين تعاملهم راقي نظافة المكان المطعم خارج الفندق ومده الانتظار طويله كاسات مياه الشرب تعتبر صغيره جدا اقترح يتم استبدالها بعلب اكبر حجما
Ayman (10/5): تجرّبه جيدة تستحق التكرار - تعامل الموظفين راقي نظافه المكان الإفطار في مطعم خارج الفندق
MUSTAFA (10/5): Mükemmel - Şehrin tarihini keşfedebileceginiz mükemmel lokasyon Yenilenmis odalar Temizlik Ulaşım kolay
yadamsuren (2/5): Bedbugs - I believe that a idylle hotel should provides a comfortable and clean environment. However, finding bedbugs in the room was truly unpleasant. This is not just a minor issue but a serious violation of hygiene and comfort standards. Hotels are responsible for ensuring their guests well being and maintaining cleanliness in their rooms. The fact this happened indicates a lack of proper cleaning and hygene measures. It is truly disappointing.
Serpil (8/5): Güzeldi - Odalar güzeldi, çalışanlarda iyiydi sadece kahvaltıyı beğenmedik. Ürünler çok tatsızdı. Kahvaltıya erken inmemize rağmen bazı ürünler soğuktu. Genel olarak beğendik.
Roderick (8/5): - Old building showing its age. But in a great position for visiting famous sites in Sultanahmet.
Ahmad Azmin (4/5): - The location is busy, with potential noise from nearby tram activity. Parking is limited, creating difficulties for those arriving by car. The room lacks adequate air-conditioning and heating, making it uncomfortable, particularly during winter when it can become quite cold. Although there are different room types, the prices remain unchanged. Additionally, the breakfast options are minimal and repetitive, with no variation throughout the stay.
Raymond (10/5): - The roof top restaurant is the reason that made me choosing it to stay. It has a great view for the sea and Hagia Sophia
Abdul (10/5): - Good location, very nice staff. Good size rooms and maid service.
Nkanyiso Patrick (8/5): - The location was right in the middle of every significant attraction. Restaurants were a stone throw away and public transport was easily accessible. Would stay here again!
Abdelkarim (8/5): - Busy area with lots historic sites. Difficult for taxi to get here summer time. Lovely staff and prompt when needed.
Colin (2/5): - The showers didnt work (either way too hot or too cold) and the temperature shifted to those extremes every 5 seconds. The AC was not allowed to be on at night but it was still hot and the sun was directly in our window over the entire afternoon. The bathroom had not air evac fan so the smell in there from the stale humid air mixed with toilet usage was pretty bad all of the time. The HVAC unit even when off was terribly noisy as the vent was connected to the roof (even though our room was not on the top floor) The breakfasts gave me GI issues. Do not stay here.
Masod (2/5): - Terrible experience, so many issues in last 12 hours so far, 1.the WiFi stopped working and they said they can't fix it. 2. The air conditioner of our room doesn't work and they said they can't change our room because there are none available 3. They didn't even give us extra blankets Horrible customer service
Soumyadeep (10/5): - Excellent customer service, neat and clean rooms, close to all the amenities.
Soumyadeep (10/5): - Great location, all the important buildings are within walking distances. Excellent hotel staff, super helpful.
IMAN (2/5): - To whom this may concern, Unfortunately I’m writing this email because I was extremely disappointed and disheartened with my experience at Idylle hotel during my stay 07/02/24 to 12/02/24. I was appalled at the level of cleanliness of the room. The floor was not clean neither was the shower room. Significant amount of dust had accumulated and seemed like it hadn’t been cleaned thoroughly in a very long time. Upon entering the room, I immediately noticed dust on the furniture and surfaces and asked the staff to ensure it would be cleaned properly the next day. However this did not happen and the bathroom was also not well-maintained, with visible dust and dirt in the corners. One of the main reasons why I chose this hotel was because of its cleanliness testing as I have a severe dust allergy, eczema and asthma. Maintaining a clean and dust-free environment was crucial for me and unfortunately the whole stay I had an eczema flare up and inflammation. It was disheartening to see the lack of attention to cleanliness. Not only this but another major issue was the shower which was disgusting and the pump did not even work. Future guests should not have to endure the same disappointment and discomfort that I experienced during my stay especially with a health condition. I have attached images below illustrating my frustration and level of uncleanliness. Thank you.