Arena Hotel - Special Class
Location: Kucukayasofya Mah., Sehit Mehmet Pasa yokusu, Istanbul, Istanbul, 34122, Istanbul, TR
Star Rating: 8.6 Stars
Property Type: Hotels
About this Property
Discover a tranquil retreat in the heart of Istanbul at Arena Hotel - Special Class, where luxury meets unparalleled service.
Relaxation Awaits
Unwind at our full-service spa, offering a range of soothing massages, rejuvenating body treatments, and refreshing facials designed to pamper your senses and restore your peace of mind.
Culinary Delights
Savor exquisite cuisine at Delight Restaurant, featuring a bar/lounge atmosphere and 24-hour room service. Enjoy a complimentary continental breakfast daily to fuel your adventures in this vibrant city.
Comfort & Connectivity
Rest easy in one of our 40 air-conditioned rooms, equipped with Select Comfort beds and complimentary Wi-Fi. Enjoy modern amenities including minibars and LCD televisions, along with private bathrooms stocked with luxurious toiletries.
Don’t miss out on your perfect getaway; book your stay at Arena Hotel - Special Class today!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Full-service spa
- Express check-out
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Express check-in/check-out
- Continental breakfast
- Concierge service
- Elevator
- Bicycle rentals nearby
- Library
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Ecotours nearby
- Tours/ticket assistance
- Free wired internet
- Area shuttle (surcharge)
- Cruise terminal shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Turkish bath/Hammam
- Parking (limited spaces)
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Beach shuttle (surcharge)
- Offsite parking reservations required
- Free continental breakfast
- Train station drop-off (surcharge)
- Banquet hall
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Imperial Suite
1 King Bed
430-sq-foot soundproofed room with a balcony
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Sleep Number by Select Comfort mattress
- Private spa tub
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
-
Triple Room
1 King Bed OR 1 Twin Murphy Bed
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Sleep Number by Select Comfort mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
-
Superior Room Sea View
1 King Bed
Overlooking the sea
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Private spa tub
- Bedsheets provided
- Local maps
-
Deluxe Double Room, 1 Bedroom, Balcony, Sea View
1 Queen Bed
215-sq-foot individually furnished room, balcony/patio with sea views
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Private spa tub
- Balcony or patio
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Local maps
-
Family Room
1 Double Bed and 2 Twin Beds
431-sq-foot room with city views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Shared accommodations
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Shared accommodation
- Separate bedroom
- Bedsheets provided
- Local maps
-
Economy Double or Twin Room on the Basement Floor - No View
1 Double Bed
142 sq feet, located on the ground floor
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Location - below ground
- Location - ground floor
-
Queen Suite
1 King Bed OR 2 Large Twin Beds
409-sq-foot room with city views
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Sleep Number by Select Comfort mattress
- Private spa tub
- Bedsheets provided
- Local maps
-
Comfort Double or Twin Room
1 Double Bed OR 2 Twin Beds
215-sq-foot room with garden views
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Private spa tub
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
-
Classic Room, 1 Double or 2 Twin Beds
1 Double Bed OR 2 Twin Beds
193 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Bedsheets provided
- Local maps
Guest Reviews
- john (8/5): - Great location. Gave us a great ride to airport. Dont like bathroom light & fan go on together. Noisy. A/C was good.
- Ben (8/5): - Location couldn't be better, room always kept clean, AC didnt work in first room so got upgraded to a better room. Staff spoke good english and always friendly. Well stocked buffet breakfast.
- Kimberly (10/5): - Excellent location. Very clean. Would stay here again
- Igor (10/5): - Nice caring people.
- Mónica Lizette (10/5): - Muy buen hotel, excelente desayuno, cómodo y el personal muy amable y servicial
- ANGELA (8/5): - Muito bom atendinento. Localização excelente, perto de diversos pontos turísticos.
- helene Geneviève (10/5): - Le personnel est d'un calme Olympien, il a énormément de considération pour ses hôtes, ils nous donnent de bons conseils. Ils sont formidables
- Juan Diego (10/5): - Nos gustó muchísimo. Es un hotel cómodo, de buen precio, con muy buen desayuno y ubicado en una parte hermosa de la ciudad. Muy recomendado por la variedad de lugares a los que se puede ir caminando.
- Z5121HFdianat (10/5): My stay at Arena with my Granddaughter ❤️ - Very Friendly and helpful staff. The room was very comfortable and the shower room was very clean and plenty of hot water! The Arena is more of a True Turkish experience and fairly reasonable pricing. They recommended a great one day sightseeing tour of the city and scheduled an affordable ride to the airport.
- Delia (10/5): - Todo estubo de 100 , volveria con gusto!!
- willjc95 (10/5): A super location - Stayed for 3 nights May 2025. The staff were friendly and polite. The location couldn’t be better, approx 3-5 minutes walk from the Blue Mosque. The breakfast selection was good. The room was clean and comfortable. I thought charging 1 euro for water in the room was a bit cheeky, but there is a little supermarket just up the road with all items priced. The tram system was handy for us getting back at night from the other side of the river in the evenings, as that’s where the bars are. If you’re visiting for the key tourist attractions, then you can’t really find a better spot I don’t think. 12 midday checkout was handy too plus there is a 24 hour reception.
- F3072SLianr (10/5): Friendly & Top Location - Excellent location in the older area of the city within walking distance of the major attractions (Hagia Sophia, Blue Mosque, Cistern, Topkapi Palace, etc). Staff are excellent across the board. Happy to chat and offer advice or arrange bookings. Very welcoming and rooms we had (2 stays) were very comfortable. Great value for money and would recommend to anyone.
- Massimiliano (10/5): - Hotel vero amazing, The location is around a important monuments, service very good and restaurant is good
- Kurt (10/5): - Great place, very close to everything. Staff was super helpful and enjoyed our stay. We were able to walk everywhere from the hotel or close to the metro for our longer excursions. Highly recommend.
- Allan (10/5): - I had a fantastic stay at this hotel! The breakfast was excellent, offering a wide variety of fresh and delicious options. The staff was incredibly friendly and always ready to help, making the experience even more enjoyable. The location was perfect—close to multiple shops and restaurants, making it easy to explore the area. Highly recommend for a comfortable and convenient stay!
- peter (8/5): - Sehr nettes Personal
- Olga (10/5): - I like Arena, caring staff, easy to get everywhere, a few min from Sultan Hamed square, definitely will stay there again
- Beril (2/5): Yanlış oda kafalarına göre rezervasyon yapıyorlar - Verilen oda aldığım oda değildi kafalarına göre rezervasyon alıyorlar sonra da otelde oda yoktan olay yaratınca sizin odanız bu değil felan manipülasyon çabaları turist avcısı bir otel ayrıca
- philippe (10/5): - Très bien
- Amanda (10/5): 2 night stay - Nice stay and friendly staff. Great walkable area. Only issue was that the TV didn’t work but other than that we enjoyed our stay.
- Shavkat (10/5): Cozy place to stay - Friendly and helpful stuff, peaceful atmosphere, quiet and amazing place to stay both with friends and family. Close to public transportation and delicious Turkish food, Mosque Aya Sofia, Laleni, etc
- Morgane (2/5): - Chambre sentant le tabac froid avec vu sur des ruines alors que l’hôtel était vide.. hôtel grand et froid
- Naomi (10/5): Great place to stay - It’s in convenient location. Room was spotless and comfortable. Very quiet. Breakfast was good including for some North American travellers such as eggs and sausages.
- Wenjing (10/5): lovely hotel - very friendly staff, great location, perfect breakfast. Safe and peace place. we would like go back again.
- Alan (8/5): - The property was very clean,tidy and seemed qell run and efficient.
- Verified traveler (4/5): Not as per photos - It as very disappointed to see that the room and common areas are not at all the same as shown in the pictures shared in hotels.com. Breakfast is not great quality and do have some varieties. The staff are fine and polite. Overall the building is old and shabby.
- Sue (8/5): - This is a very nice hotel -it was once a private home and is very quaint. The staff couldn't have been more helpful - both before we arrived with advice in email and when we were there.
- Diana (10/5): - Buen hotel
- Diana (10/5): - Buen lugar centrico
- CHRISTINE (10/5): - Great spot close to Sultanhmet Square. There is mosque quite close so you hear the call to prayer several times. We enjoyed but some may not. Would stay there again.
- Yadira (10/5): - El hotel muy lindo (laberinto), las atenciones excelentes, desayuno abundante y el personal de primera (1A). Aunque el baño no estaba muy limpio y una de las toallas d mano tenía maquillaje, eso fue lo peor que me encontré. También que tienen TV y no funciona.
- Renate (10/5): - Super gelegen,Personal sehr freundlich und hilfsbereit,Frühstück sehr gut.
- 406AndrewF (10/5): Great hotel, excellent service and location - Stayed for four nights in August 2024 as part of a trip around eastern Europe. Wonderful welcome received from the hotel manager who offered tea and coffee upon arrival and showed us to our room at 10.00am after a long overnight train journey. A small touch that was very welcome. All staff who remained friendly and informative throughout our stay and would politely field any questions asked. Our room, on the first floor, was a good size with excellent storage, a large bathroom, a fridge, nice balcony and excellent air conditioning. A kettle and complimentary water, tea and coffee were also included as was free Wi-Fi. The location is excellent, situated on a cobbled side street just 10 minutes’ walk from Sultanhamet/Blue Mosque in one direction and Cemberlitas/the Grand Bazaar (via quite a steep hill) in the other. The surrounding neighbourhood is filled with varied restaurants, bars and shops. The breakfast buffet was superb – varied, including Turkish specialties, hot buffet, breads, fruits and cold meats - and substantial, and enjoyed in a relaxed atmosphere. I have no hesitation in thoroughly recommending. A great value hotel in a wonderful location.
- Humera (6/5): - The staff was very friendly and helpful.
- Muhammad (10/5): - Staff is very friendly. Rooms are ok and hotel is located walking distance from everything. But there were alot of constructions nearby. It was veri difficult to get uber.
- Elisa (10/5): - Muy lindo pero les faltó reponer el café y el jabón, lo del primer día fue lo del último.
- Altan (10/5): - Friendly staff and great environments with surroundings!
- Vishal (10/5): - Good property
- Eugenia (10/5): - Breakfast and cleanliness were superb. The are is convenient but not recommended if you have knee problems otherwise the staff is amazing
- Verified traveler (10/5): Excellent - Awesome hotel, extremely friendly staff and very safe. Close to everything. We love it and will go back.
- Anita (10/5): - Great staff, delicious breakfast with a wide selection of items.
- Michael (10/5): - It was great
- Mohammad Nour (6/5): - Good at all
- Marina (10/5): Excellent hotel - Excellent hotel in historical place
- David (8/5): Good location but needs a little bit of TLC - The room was just as shown in the photos - quite large but with a lot of furniture. The bed was pretty comfortable but the doona/duvet was too small for the bed, which was strange. The night manager, Suat, was lovely but the day manager was really grumpy and we felt we were really putting him out. The buffet breakfast was huge and there was so much traditional food on offer. The two gentlemen who ran the buffet were very sweet too. The cost of getting a car from the hotel to the airport was really high, and oddly, had to be paid to the desk manager in cash, so we opted to get our own taxi instead. And saved a lot of money. The hotel has obviously been in the same family for many years and that is commendable, and it’s in a great location but it is looking a bit tired I think.
- Hyun-June (10/5): - The hotel is very close to all the main attractions in the old city/sultanahmet area. 10 minutes or less walk to Ayasofia, Blue Mosque, Tokapi Palace and others. The staff was very helpful and friendly. If you have any questions or need anything, they were eager to help. The location and facilities were excellent. Rooms were clean and well serviced.
- D158KQpaulz (8/5): Great Value and Location. - Very pleasant hotel with good breakfast. Clean and comfortable room. Elevator is great for older people and luggage :) Located short walk from Hippodrome can't be beat. Reasonable price. Staff was very helpful with everything traveler may need or looking for. I would stay there again!
- Martin (10/5): - Good area. Staff was friendly. Close to many great sites.
- Youliana (10/5): - Do not hesitate to book this hotel if you visiting Istanbul to explore the history of this place! Management and staff - excellent service! Wishing them all the best and hope to return back one day again! See you Istanbul and your wonderful people! Thank you for everything 🙏
- nageenac2023 (2/5): Awful hotel awful staff dirty and tired - Hotel is just a bizarre set up. Rooms are not what you see on the pictures it’s deceptive. Staff are bloody rude. Smoking in the entrance regardless of children and conveniently under a no smoking sign. The rooms are ok nothing special. The food was not my cup of tea. Nothing I would pay for The hotel is a maze you will be lost. If you lose your key card they won’t give you another and you have to wait for someone to come with you to let you in. How weird? I’m happy to pay for another plastic card but no that’s not an option. No iron in your room. You have to pay to get your clothes ironed. They quoted 1 euro for one shirt and on checkout decided ofcourse to increase this to 5 euros stating I misheard. I did not. Ended up paying more for ironing than I would have for a Phillips turbo steam iron. The location is great though the views from the room are poor despite what the pics show you. It’s a dusty old hotel unclean and not worth the price tag Would not come here again nor would I recommend to anyone.
- Ali (10/5): - Perfect
- Anita (10/5): - Everyone there is so helpful and attentive, the rooms are besutiful, and its only a 10 minute walk in one direction to the Arasta Bazaar and maybe 15 to the Grand Bazaar with shopping and dining opportunities along the way.
- Stephanie (10/5): Welcomed like family - Perfect stay. Very close to blue mosque and hagia sofia. Staff were very friendly and nothing was too much trouble. They offered to book trips for us and gave recommendations on restaurants. Clean and comfortable. Great breakfast. Would stay again.
- Rizwan (2/5): - Staff is very rude, never seen smile on their faces. Receptionist as well as one of the cleaner Air conditioning is also very slow.
- Ranah (10/5): - Location Beds were comfortable Wi-Fi
- Elias (8/5): My 3 nights in istanbul - Room was upgrated for having a gold membership card with hotels.com. clean hotel, rich breakfast for 4 stars, nice staff, location was a problem, noisy all day and night, far fom transportations and you need a taxi if you cant walk.
- badias2023 (10/5): Would def stay again - I had the best stay at this hotel. The staff was all very welcoming, and everything was very clean and inviting. Utkan, at the front desk, was especially helpful in making activity and food suggestions, and reservations if I wanted. He even upgraded my room for free, and I had a beautiful terrace with the view of the city. I had a 2 day layover here before reaching my final destination, and I really felt at home and so comfortable here. It was a nice quiet refuge to come back to after exploring the busy city. It is close to everything, so it was easy to drop iff any shopping, use the bathroom, or just rest my feet before venturing out again.
- Adam (10/5): - Adam I love this hotel, this is my second visit to Arena
- AdhamAlbassiouni (4/5): Great staff but lift noise make for frequently interrupted sleep - Staff were really helpful and nice. Property was full of character, I liked the salon on the grand floor with the family photos and the elegant furniture. Breakfast was great, we were there after 10 days spent in a luxury 5 star resort and felt the breakfast at Arena was more homemade type. The negatives though are affecting the fundamentals of a hotel stay, the ability to sleep. We stayed in room 111, effectively 2 double rooms sharing 1 bathroom for a family, again great beds and pillows but it seemed the machine for the old lifts were as if inside our room, everyone the lift moves you hear 3 loud rotating noises inside the room, kept waking up my daughter and rest of family all night. If there is no solution for it then hotel should change the rooms to some sort of office or storage location. Sound insulation is pretty much non existent in the building, cobbled street might be cute but in Arena's case it makes the sound from cars even louder. Shame because they really had nice hotel manager and 2 gentlemen helping always. But the good news it is fixable....
- dharas97 (8/5): A very pleasant stay! - Our stay here was very pleasant. The manager gave us an early check in which was great after long flight travel. Very good spread for bfast. I am a vegetarian and for me there were pancakes /crepes, lot of whole fruits, salad veggies and staples like breads cookies cereals! The staff was really good! Both the day and night managers were great. Bayram, Emre to mention a few names! They can arrange for airport transfer. Helped us book the sunset cruise and arranged for a private guide for us as well so we could start a bit late. They have a Weighing scale too! Clean rooms! Lift is there. Location is walkable to the grand bazaar, mosque complex is just two min walk. Lot of restaurant options in five- ten min of hotel. However the distance from airport is longer compared to takism / galata area. Not very close to bus/tram station to drag luggage if one is using public transport to and fro to airport. Yellow taxi works fine. We booked this place again for our last night after visiting other cities! We stayed twice. 1st room was really small and expensive 2nd time we got a bigger room for much lesser price through a deal.
- Samira (6/5): - I didn’t get good vibes from this hotel. I won’t stay again.
- DinilKothari (4/5): Room below par - We stayed at Arena Hotel for 3 nights. The location was also decent as it is walking distance from Sultanahmet. But there are multiple hotels in the area & this is just one of them so you can select any hotel. The breakfast spread was decent. Coming to the room, it was possibly the worst room I have ever stayed. My room nos was 106. It is so small & the window is just for name sake as it opens up to a wall hence leaving so scope for air & light.
- pili_nunez (2/5): Terrible stay. Dirty, bad predisposition from workers. Don’t stay if you need to go to Cappadocia and leave bags behind. - Literally the worst hotel I ever stayed in. The rooms were extremely dirty, as if it was very poorly cleaned and without even trying, would expect in a lower star hotel but it’s a 4.5 stars????? ???????? Only a few members of the staff were nice. We went to cappadocia for 3 days and then returned here for a single night, if you are looking for a hotel that will keep your heavy luggage so you can pick it back up when you go back this isn’t the place. After we kindly turned down a pricey dinner the receptionist tried to sell us at the bosforo, they refused to keep the luggage and we had to travel to cappadocia and back with all our luggage. Yes, it’s not something they HAVE to do, but good predisposition is always nice, this is something they don’t have. Other tourists we traveled with told us their hotels did in fact let them leave their luggage behind. Then the last day we stayed in here one of the beds didn’t have bed sheets!!!!!!!(?) just the top one, in the actual mattress there was like a towel type thing. The breakfast was meh, not all that good. The only good thing was the location, not that it’s gorgeous but it’s near the historical sites, but there’s plenty of options around, just pick another hotel.
- 366jessicat (10/5): Great hotel for a place to visit historical sites in Istanbul - This hotel is fabulous - a family run affair with dedicated staff who ensure you are happy, helping with bookings for trips and shows and the best breakfast buffet we have ever had anywhere in the world. We had a great Turkish bath in the hotel and the rooms are spacious, well appointed and cool. There are steps but also lifts to every floor so totally accessible.
- alessandromora (6/5): Not the worst, not the best. - I already stayed in this hotel in 2018 and it was a good experience maybe because I had a different room that this time. It's my fault, I should have to pretend to have an upgraded room but I booked through my guide so I haven't care about it. I don't like to leave reviews under 4/5 but I have to do it so they can improve their service for the forward guests. + comfortable beds + clean + towels and daily cleaning + breakfast and flexibility + position (10 minutes far from Sultanhamet) + WiFi works perfectly + close to many good restaurants - room very little - noise all the night (ventilation system or something like that) and low-sound insulation (you can hear everything) - !!! during our absence they change the furniture of the bathroom without inform us (that's really incredible, almost funny) moving our personal items such us toothbrush (we are still during a pandemics) !!! - about this, no-one wear mask inside despite the signals (staff included) - not all the staff speak English I'm sorry because by my last experience I wanted to stay here, for his position and all the rest I said. Now I can't suggest this place anymore.
- Danthetraveldude (8/5): Good hotel near Hagia Sofia - The room was not too bad. We did not had much expectation so I think it was fine. The staff was nice and cooperative. There was no "Do not disturb card" on the door. The cleaning lady would come into your room if you do not respond to 2 knocks. I wanted to stay in a hotel near Hagia Sofia. To be honest, the hotel is not too bad but I would prefer to pay more to get a decent hotel near Hagia Sofia.
- Flobaires (10/5): Smart choice! :) - We spent 4 days here. Great location. Clean. Great staff (friendly, experienced and professional). Very good breakfast buffet with good coffe machine. Excellent for the money. I forgot a phone in the room and they immediately called me. We are very pleased. Thank you!
- KINGROSZ (8/5): Turkey Holiday cum Late Anniversay - The hotel is situated at a side road up a slight incline. It does have a slight view of the Bhosphorous. Overall the hotel is quaint and snug for both of us. It sits just 10mins walk away from several famous must see - Basilica Cistern, Sultanahmet Square, Sultanahmet aka Blue mosque, Hagia Sofia mosque, Topkapi Palace, etc. Eateries are close by and best of all, Grand and Egyptian Bazaars are accessible just by 15-25mins walk. And you can take a walk towards the Bhosphorous where the view is marvellous. Best service from all the staff - Amet, Emir, Sahir, the cleaning room ladies, the airport tranfer drivers. They were excellent in assisting from airport to check-in to food /restaurant recommendations, and places to visit.
- Verified traveler (10/5): - This is a great hotel in the best location. Surrounded by sights, good restaurants and public transportation. Hotel is a great value with clean and comfortable rooms plus a generous free breakfast.
- Lazar (10/5): Exccelent Services - I felt great at Hotel Arena. Erol and Suat are two extraordinary employees. it is impossible to ask for something and not to help you. thanks for the services. you are extraordinary Hotel Arena 🇹🇷🙏
- Edward J F (8/5): - Great location with lovely friendly staff An excellent pleasant stay
- Adel (2/5): - Great
- Verified traveler (8/5): - This is a wonderful old-school hotel in a lovely, quiet, convenient part of Sultanahmet. The staff were all professional, attentive and competent. Special standouts included Errol and Eileen in the dining room. They were absolutely amazing, remembered our names and all our likes and dislikes, right down to how many sugars etc. They were also wonderfully friendly and personable, and their always happy greetings at the end of a long day sight-seeing etc really made us feel like the Arena was our home. Special thanks too to Mr Sezar and Mr Sarkan, the hard-working young men who helped us and our bags (!) into and out of our rooms, cars and taxis and were always cheerful and pleasant. And to the unobtrusive domestic staff, who kept our rooms and the hotel so spotlessly clean. We did notice the plumbing (and bathroom generally) could do with some attention. The hot water pressure was low and the drains were slow to empty. Not a big deal for us, but typically important things for travellers. A strong, hot shower or bath at the end of the day is a real treat, and can make-or-break a guest's perception of a hotel. Also the bathtub (in which you stand to shower) is very high in relation to the floor, and tricky to get into and out of safely. To be clear though, those minor issues were absolutely outweighed by the wonderful staff and the lovely home-like uniqueness of the Arena. We recommend, and will stay there next time if we can.
- Verified traveler (8/5): - This hotel is so close to the main attractions, however there is quite a steep hill to go up and down to reach the main places.
- Abigail (8/5): - Not amazing but not bad by any stretch ! Good for what I needed. Bed was comfortable enough and bathroom was fine. The room I originally reserved was in the basement. Very very small and you needed to use a very small elevator to get to it. But I was upgraded to one on the main floor which was perfect. Great in terms of price and location
- Verified traveler (10/5): - Had a very good stay at the hotel. Comfortable rooms nice breakfast. Staff very helpful with everything. Next trip will stay there again
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