Montcalm Chilworth Townhouse

Location: 55 Westbourne Terrace, Paddington, London, London, gb

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Non-smoking throughout
• Board games/puzzles
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Wine release events

Rooms Available

• Deluxe Double Room

  This room comes with a satellite TV, a daily newspaper and a modern bathroom with underfloor heating.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed

• Compact Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed

• Deluxe Twin Room

  This room comes with a satellite TV, a daily newspaper and a modern bathroom with underfloor heating.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed

• Deluxe Single Room

  This room comes with a satellite TV, a daily newspaper and a modern bathroom with underfloor heating.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed

• Deluxe Triple Room

  This room comes with a satellite TV, a daily newspaper and a modern bathroom with underfloor heating.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Sofa bed
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed

• Club Double Room

  This spacious room comes with interactive TV with satellite channels, tea/coffee facilities and a selection of free snacks and drinks.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed

• Club Twin Room

  This spacious room comes with interactive TV with satellite channels, tea/coffee facilities and a selection of free snacks and drinks.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed

Guest Reviews

• Carly (8/5): -
• Krystina (6/5): Overall, it was a place to sleep, the station was just a street away, and super accommodating hotel staff. However, was - I really enjoyed that it was right next to Paddington Station - it made transit to different tourists spots so much easier and accessible. The Staff were incredible and super helpful, I unfortunately had to make a few calls my first day to reception. It’s labeled as a luxury hotel, but it really wasn’t. If i wanted a luxury experience, i shouldve went to Hilton (for a few hundred bucks more). When i first walked in my room, yes it was small (i already knew based on reviews), but had such a gross food smell i had to call and ask for some room spray. Then, the fridge issue - I put my food away, not even thinking about if it was on or off, and the next day - food wasn’t good anymore because it was turned off. Why wouldn’t i expect the mini fridge in my luxury hotel to be turned on? This is why i said the Staff were incredible, because they sent a member to check on the fridge and discovered it was off, stating, “Wow, they turned it off”, and flipped the switch. Then, room service. I called asking for some utensils because i had a pastry i wanted to eat, along with a soda and glass of ice. They brought the soda, ice? Utensils? So, i asked the staff who brought me the soda for the missing items. Again, just brought a glass of ice. Then, asked again for the utensils and whatnot, and finally they brought it up. That part made me feel terribly in having to constantly ask for some service and felt like a troublesome guest.
• Eva (9/5): -
• Lynda (9/5): Perfect for our short stay in London - Location, very clean and helpful staff N/A
• Andrew (9/5): -
• Sofia (10/5): Excelente acomodação - Excelente hospedagem, nos deram um upgrade de suíte. Atendimento impecável da recepção e do restaurante. Acomodação tem tudo que precisamos, cama confortável, banheiro grande e bom chuveiro. Café da manhã com boas opções.
• Amanda (10/5): -
• Andrew (10/5): Cosy, clean and comfortable hotel with great staff in an excellent location. - The location was excellent and really close to the train station. Nothing to be honest
• andi.mark (8/5): - Veey convenient to paddington atat8on N/a
• Simona (8/5): - La pulizia e la posizione La camera e la colazione
• Despres (10/5): -
• giors (8/5): - La ubicación Nada
• Cornelie (9/5): -
• Karen (9/5): A smooth stay and I’d be very happy to stay there again. I will definitely recommend - An all-round excellent experience. Room, staff, and breakfast were very good and location for Paddington station is excellent. Odd that there is only one tiny lift but I still didn’t have any long waits
• Simon (10/5): -
• ERICA (6/5): -
• Eirini (8/5): -
• Leonardo Carolini (7/5): - Hotel a 5 minuti dalla Stazione di Paddington. Metro e bus molto comodi. Struttura e camere pulite. Accoglienza buona. Si possono lasciare le valigie sia all'arrivo che alla partenza. Camera e bagno piccoli. Infissi poco isolanti. Colazione poco varia. In sintesi basso rapporti qualità/prezzo
• cristiano (6/5): ottima posizione in un alberghetto - la posizione camera e bagno piccolissimi, non è decisamente un 5 stelle in italia sarebbe un 3 stelle
• GAYE (9/5): Very good - Location, very clean, positive staff Everything was good except it is a 4 star hotel rather than 5. Breakfast coffee options are very poor. A latte should not be an extra. The single elevator is a problem but I was on first floor so used the stairs always.
• Charlotte (10/5): - I love how nice the lobby looks when you first come into the hotel. I like the room as well it was nice and cozy and enoigh space to moce around it. Transport is easy to get too from hesr and there are plenty of food options in and around the hotel. Plus walking around the area was nice. The staff were really nice upon entry and were very helpful.
• Ikumi (8/5): -
• Paul (10/5): Such a nice hotel, we returned for one last night before flying home. - We enjoyed our stay in The Chilworth so much, we returned for our last night in England after being there only 2 weeks prior. They put great effort and thought into making your stay lovely. From comfort to cleanliness, upgraded ammenitities to an excellent breakfast, they excel at their efforts. The staff is polite and anticipates your needs. We're so grateful that we cancelled a Heathrow hotel and stayed at Chilworth before our flight home. With Bizzaro's around the corner (delicious!) and Padington Station only a few minutes walk down the street, why opt for a Heathrow hotel? The Heathrow Express gets you into the airport terminals in 15 minutes and you've had the joy of staying at Chilworth one more night. A shout out goes to Taj and Peter. We arrived tired from a long day of travel. They set us up for breakfast and upgraded our room. Thank you!!!
• rosanna (10/5): Cozy stay in this lovely hotel - Only about a block and a half from Paddington. Good location. The rooms are small, but have everything you need of. The breakfast was amazing. Na
• Holger (8/5): - Das Personal war sehr freundlich und Herr Maaz sehr hilfsbereit
• Juraj (9/5): -
• Hanieh (10/5): -
• rosalyn (3/5): Great location, make sure you don’t get put in basement or crap room like us. - Location Day one given small room with a Murphy (fold up) metal bed. May as well have tried to sleep on floor. Had to complain and moved to a room which was advertised to us prior to arrival. Provided with a free bottle of some wine we left there anyway. If we hadn’t of complained they would have left us in this terrible room. Told them on arrival but told we are full.
• Ashley (9/5): -
• Pamela (9/5): I very much enjoyed my stay (2 nights) and would consider returning for a future visit. The room was not huge but comfo - The location is very good. Easy walk from Piccadilly station and therefore access to the rest of the city and Heathrow I’m not a fan of Indian cuisine so the choices at the restaurant for dinner are limited
• Martina (8/5): -
• Melisa (10/5): -
• Daniela (4/5): -
• Reggie (8/5): -
• Juraj (9/5): -
• Abdulrahman (8/5): - نظيف جدا و الطاقم متعاون بصراحة مناسب جدا كفندق في لندن بالنسبة لسعره الغرفة كانت في البدروم مو سيئه مره لكن مو شي حلو اكيد مافي منظر يعني ماتوقعت غرفة تحت الارض 🤔
• Luis (8/5): Buena seleccion - Excelente ubi cación Limpieza y trato del staff El tamaño de la habitación es muy pequeña casi no puedes moverte literal
• Lucas (4/5): -
• Christine (10/5): - The staff were very friendly and provided exceptional service. The location is excellent--only a five-minute walk to Paddington Station for rail and underground transportation. The breakfast had numerous selections. Thank you!
• Nicolas (9/5): -
• Danny cserenyecz (10/5): -
• Leanne (8/5): Lovely little hotel, perfect for what we needed. - Location was perfect, very comfortable bed and pillows Make up mirror needed, better lighting for ladies needing to do their makeup. No brown sauce (HP) for breakfast.
• Anne (8/5): - The hotel had a perfect location. Close to Hyde park and Paddington st. and also undergrount close by. We liked the area with some nice restaurant's and pub's. We got an room in the basement the first night, and it was a bad smell/musty smell. The rooms where darker because of very little ligth from the window. One room didn't even have a window. So basement is not recomended. The staff was very friendly and they gave us a new room the day after on the 3'rd floor, and that was perfect.
• Omar M Mora (7/5): -
• Eva (8/5): Overall good! - They were flexible enough to change me to another room after the first one was too noisy from the outside heatpump. Very little space to put your bathroom stuff.
• Sophie (8/5): - Sehr gute Lage wenige Minuten vom Bahnhof Paddington entfernt. Ruhige Lage. Badezimmer renoviert und sauber. Gute Ausstattung, guter Haartrockner. Personal freundlich und Spezialwünsche bei der Buchung (Zimmer in oberer Etage, King size bed) wurden umgesetzt. Zimmer sehr ringhörig zum Gang hin. Nachts brennt ein Notfalllicht im Zimmer, wodurch kein richtiges Abdunkeln möglich ist.
• Matilde (1/5): -
• anita (10/5): Perfect place to stay in London - Locality friendly staff lovely room
• SARA (8/5): -
• Petr (9/5): -
• Kathleen (9/5): Room was smallish but had a microwave, fridge and everything we needed - Wonderful location! Nothing
• Alex (7/5): Expecting more from a 5-star property - - Nice staff, helpful (had an issue with the heating controls that was solved quickly), seemed like they were getting along very well with each other which is nice to watch (and rare, so congrats if our impression applies) - Clean room, big TV, fridge, microwave oven & iron available (even iron table) - Complimentary daily water, small snacks and 1 bottle of prosecco - Good Indian restaurant located at the hotel's groundfloor - Nice surroundings, good location, close to Paddington train station, as well as Elisabeth line and subway - Very small room (expected when booked, but the feeling of suffocation is valid when being there): no space to keep one's cloths for several nights, extremely small bed for two people, with uncomfortable pillows - No soundproof (we could hear people going down the stairs nearby and sometimes the sound of parquet floor from the room next - it actually seemed like they were walking in our room); the access door was not completely sealed and the lock was not working - Bad insulation for the windows (not sure if they were double-glazed, but definitely very cold next to them (we had some days with only 13 Celsius degrees max outside in the day) - Only one lift for 5 floors (but stairs available)
• Ingrid (8/5): Ich würde dieses Hotel immer wieder wählen - Das Hotel hat eine tolle Lage. Es ist in unmittelbarer Nähe zum Bahnhof Paddington und dennoch ruhig. Das Personal ist sehr freundlich und sofort zur Stelle, wenn man ein Anliegen hat. Im dem dem Hotel angeschlossenen Restaurant kann man zudem sehr lecker essen. Sehr gefallen hat mir zudem, dass das Frühstück jetzt auch ausreichend Müslizutaten anbietet. Obwohl ich die Klimaanlage nachts ausstellte störten mich die Geräusche der Lüftung. Ich möchte jedoch einräumen, dass ich geräuschempfindlicher als andere bin und mich dies nicht abgehalten hat, das Hotel erneut zu buchen.
• Paloma (9/5): - Muy cerca del centro, buen desayuno incluido para los celíacos y muy cómoda la cama. La habitación estaba pegada a la lavandería y oíamos ruido de las lavadoras.
• Sjögren (7/5): Totalt sett väldigt nöjda - Bra läge Vänlig personal Åt fin frukost på annan restaurang Frukost skulle ingå i rumspriset Lite små rum men rent o fräscht
• Cjheale96 (10/5): - Conveniently located, with Paddington station round the corner. Friendly and helpful staff. And the room was comfy. A good place to come back to after a day walking round London. The room was by a fire exit that I believe staff use, and when it was used it would cause the bathroom door to rattle, which is a little alarming the first time it happens around 7 in the morning
• Karl (8/5): Wie waren rundum zufrieden und würden jederzeit gerne wieder kommen. - Das Frühstücksbuffet war sehr gut. Das Personal sehr freundlich und hilfsbereit.
• Chiara (9/5): Posto pulito e in zona tranquilla - Struttura in una zona tranquilla ma molto vicina alla metropolitana e alla stazione dei treni. Avevo paura per le dimensioni della camera ma devo dire che la deluxe è assolutamente accettabile per due persone con due valigie. Il bagno molto pulito e con tutti i kit necessari. Molto apprezzato il bollitore in camera con te/tisane/caffè/cioccolata. La colazione era molto buona, in particolare il bacon e vari succhi freschi. Lo staff molto gentile e carino, in particolare Maaz e Taj!
• Sebastian (8/5): -
• Sebastian (8/5): - All good except the size of the rooms. Extremely small rooms.
• Marjan (10/5): -
• birgit (8/5): - Lage toll, Frühstück super, Raumausstattung schön Mini - sehr, sehr klein, Schuhschachtel, erst Raum im Keller, winzig, Blick in Lichtschacht, bei Beschwerde anderer, heller Raum nach vorne, entgegenkommend
• Michelle (6/5): - Breakfast was excellent We stayed in a double room, but the bed wasn't big enough for two adults
• Jerome (8/5): -
• Zan (8/5): Good location for travelers arriving at the Paddington Station with numerous restaurants in the area - The location was excellent. A street away from the Paddington Station. Lots of amenities around. Good restaurants are easy around the location. For traveller with Halal food inclination, there is quite a few good restaurants with halal food. The parking was expensive. The message received on Booking platform indicates GBP25 per night charges. We were charged slightly over GBP30 per night. The hotel conveniently cited that the earlier price quoted was not updated ones.
• Marion (7/5): Bien pour un court séjour - Chambre RdC calme, l'hôtel est séparé de la rue par une contre-allée. Ligne de métro et bus à quelques minutes à pied. Proche de Hyde Park. Lit confortable, personnel souriant. Quartier agréable. Tout petit lavabo, pas de table de chevet, le petit déjeuner quelconque.
• sebastien (8/5): agréable séjour, on aurait aimé avoir une chambre plus spacieuse et coussins plus confortables a - Personnels sympathiques, hôtel agréable, accès spas et jacuzzi, service déjeuner, accès métro, gare à proximité. Quartier calme et sécurisant. Beaucoup d’attente ascenseur à certaines horaires. Chambre très petite pour grand bagage voyageur ainsi que la taille du lit. Les coussins ne sont pas confortable, trop plats et raides. Coussins des fauteuils et banquettes de la salle du déjeuner sales!
• Susan (8/5): - Breakfast nice modern vibes Pillows are hard
• Doris (7/5): Für einen kurzen Städtetrip ideal - Die Lage ist perfekt, Sehr bemühtes, nettes Personal (Kamela, Maaz und Taj) das Zimmer ist ok, leider eine laute Klimaanlage und Abzug?, relativ klein (wenig Platz um Koffer zu öffnen)
• Gui 🙌 (9/5): muy buena ubicación para trasladarse a cualquier lugar de interés turístico - la atención del personal La habitación y el baño fueron bastante pequeños
• Colin (8/5): -
• Christophe (9/5): Very nice weekend in London - Nice staff, very good location in London and well served by trains and buses, the room was clean and spacious.
• Swaantje (8/5): - Die Lage ist super,abends wird das Hotelrestaurant zu einem sehr leckeren und für London preisgünstigen indischen Restaurant umgewandelt,was man wirklich weiter empfehlen kann. Das Frühstück war nicht wirklich abwechslungsreich,nach spätestens 3Tagen ,hat man keine Lust mehr auf Toast,Baked beans immer der selbe Käse ,die selbe Marmelade etc. Die Zimmer sind auch wirklich winzig. Selbst für die Städereise zu klein
• Daniel (9/5): Great location, lovely staff, worth it for the larger rooms - Staff were excellent - was checked in by Kamalin who was very pleasant. Got upgraded to a club room too which was a nice touch! The only slight gripe I had was the room a/c which I couldn’t quite find the right temperature for and was a bit ineffective but it wasn’t uncomfortable
• Robert (9/5): The hotel was excellent for a one-night stay within easy walking distance of Paddington. - Given it was a fairly small room, with no armchair, it did the job for one night. Bathroom excellent, esp the presence of a plastic shower mat - vital for oldies like me who might otherwise slip over. Breakfast excellent. Location ideal, as it's about 5 minutes' walk from Paddington Station.Price Price was very high for a room of that size; but I suppose that's London for you.
• Svein (2/5): -
• Bente (6/5): - Det var en fin beliggenhet ift tog/transport. Rolig område selv om det var kort vei til transport. Personalet var vennlig og imøtekommende. Det var rent og fint. Ble tatt imot med et glass med bobler. Vi hadde bestilt i god tid, men fikk tildelt rom i kjelleren uten vindu første natten. Vi ble imidlertid flyttet opp i etasjene for de to neste nettene. Brannalarmen (falsk alarm) gikk to av morgenene ved 7-tiden - måtte ned i resepsjonen for å få beskjed om at det var falsk alarm begge dager.
• Arabetti (10/5): - La ubicación excelente y el personal super amable Todo estaba muy limpio La cama era más peque de lo que imaginaba
• Morten (8/5): Nice stay at Paddington - Very good service also in the dining/ breakfast arrangement. Our first stay was in a rather small room and storing two suitcases was difficult. However after coming back after a week of travelling they gave us a slightly larger room (Club), which was adequate. Twice woken by fire alarm early in the morning - false alarm but due to other guests showering habit. This needs to be sorted out. If possible request at least a Club room if you are two guests with suitcases.
• Susan (9/5): The hotel was recommended by friends and we were not disappointed. - Breakfast was very good but sausages could have been cooked longer.pork should always be well cooked. All very good all staff very pleasant and helpful.
• Morten (8/5): -
• Raelene (9/5): - Club Room was very spacious, with large comfortable bed and pillows. Location was brilliant, easy access to Underground, and plenty of restaurants and cafes close by. The spa was handy after long days of walking. Breakfast was same each morning, but plenty of it, and great variety. Our anniversary was acknowledged with decorated room, Prosecco and chocolates, which was lovely to arrive to. Fresh fruit and complimentary drinks in fridge also great. Nothing
• THERESE (9/5): - Very near the Paddington Station. Breakfast was filling. Clean room. Staff were very friendly, helpful and accommodating. The furniture in the room took up much space such that it made it smaller. The cabinet can’t open fully as there was a small side table right beside it. They can do away with some tables to free up the space.
• yukie (9/5): -
• Aisling (4/5): Very disappointing - Great location. Our room was described as Deluxe Double…tiny room, wardrobe door did not fully open, ironing board broken and view from room was of a service hatch or something like that.
• Craig (10/5): Pefect Location for a London Explorer - Super convenient; close to the Paddington station. The rooms were quaint. They have an elevator, which is rare in that areal The shower was next level! The single rooms are tiny, probably around 7 feet across. The bathrooms are about the size of a cruise cabin bathroom. I'm over 6 feet tall and the bed was sufficient and comfortable. Really not a big deal for me, but some may feel cramped. I wasn't in my room that often.
• Inma (10/5): Fantastic experience - Fantastic customer service and room The reception was superb
• valentina (10/5): sopra la media zona paddington - Eccellente posizione a 2 min dalla Elizabeth Line della Stazione di Paddington, comoda anche per Circle line e Heatrow express. La nostra camera una doppia "club" con letti singoli più spaziosa della media di altri hotel in zona paddington provati in passato. L'hotel è stato recentemente rinnovato. Staff gentile e disponibile. Buona colazione (latte caldo da chiedere)
• Magdalena (10/5): - We arrived before check in and Humayra at front desk was very gracious an welcoming. She gave us the best room wirh many treats. Each time she saw us asked if everything was ok? Thank you Humayra! Everything perfect!
• Terry (10/5): - Very clean and comfortable.
• Kimberley (10/5): Best hotel for the money near Paddington Station - The staff was so welcoming and kind and our room was well appointed and clean. The location is unbeatable. The breakfast also very good.
• Jeremy (8/5): The staff were very helpful and accommodating. The location is perfect for getting anywhere in London due to being close - The location is very convenient. Just a few minutes walk to Paddington station. The restaurant at the hotel was very good for Indian food. Nothing
• Linn (8/5): -
• Giuseppe (6/5): Mi aspettamo di meglio - Ottima posizione, vicinissima alla stazione della metro ed alla fermata dei bus. Struttura pulita e colazione buona Camera molto stretta tale da non poterti incrociare con un altra persona, ed una sola ascensore a servizio di quasi cento stanze disposte su 5 piani ... un rebus per salire o scendere!
• Dena (10/5): -
• SABRINA (4/5): - Eravamo un gruppo di 4 amiche e avevo prenotato 2 camere con tranquillità presso questo hotel in quanto, personalmente, ci avevo soggiornato un anno fa e tutto era stato perfetto. Questa volta, all'arrivo in struttura, senza alcuna mail, messaggio o telefonata di preavviso da parte dell'hotel (nemmeno tramite APP di Booking), la receptionist, serafica, ci comunica che "hanno un guasto al primo piano" e pertanto ci hanno "protetto" la prenotazione dirottandoci su un'altra struttura a 200mt di distanza, alle stesse condizioni e, ovviamente, senza alcun supplemento. Il nuovo hotel era si di livello ma ci sono state assegnate le camere nel piano seminterrato (lower floor)! Considerato che il Montcalm Chilworth Townhouse era in difetto e, dalle prenotazioni hanno sicuramente visto che non era la prima volta come cliente, mi aspettavo un upgrade della camera e, soprattutto di essere avvisata in anticipo del disguido e conseguente cambio di hotel
• Ward (4/5): - Nice lobby. Breakfast was very basic, rooms are very noisy, rooms are very small. There's no way this is a five-star hotel. Closer to 3
• Michael (9/5): Great hotel in great location - Great location and quite suburb Nothing
• Francois (9/5): Week à Londres - Emplacement idéal pour visiter Londres, la ligne Circle du métro londonien est juste à côté en face du Hilton. L'accueil à été parfait et le personnel très gentil. Merci à Maaz et à Taj pour leur gentillesse. Juste pour améliorer le confort un lit plus grand....
• MARY (10/5): -

Photos