Courthouse Hotel London
Location: 19-21 Gt. Marlborough St, London, gb
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxury Accommodation in Central London
Stylish Rooms with Modern Amenities: Enjoy a stay in our luxury hotel rooms featuring entertainment systems, flat-screen TVs, and free WiFi. The Italian-designed bathrooms with picture windows add a touch of elegance.
Relaxing Spa and Wellness Facilities: Indulge in a variety of treatments at the Thai-inspired Sanook Spa, unwind in the sauna, or stay active in the well-equipped gym for a rejuvenating experience.
Dining and Entertainment Options: Experience culinary delights at Soho Wala or Silk Restaurant, unwind at the cocktail bar, and take in stunning views at the rooftop terrace, offering a perfect setting to unwind after a day of exploring.
Book your stay at The Courthouse Hotel London for a memorable and luxurious experience in the heart of London's vibrant shopping and theatre district.
Important Information
It is required that the credit card used for payment is presented at the time of check-in. Should the card holder not be present at the time of check-in, please contact the hotel directly to arrange payment via secure online credit card payment portal.
A security deposit of GBP 50 per room per night is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.
Please note that the gym is available by appointment only at this time.
Early departures advised after the cancelation policy cut off time will be subject to one nights penalty fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Facilities for disabled guests
- Sauna
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Internet access
- Reception hall
- Indoor/outdoor pool
- Swimming nearby
Rooms Available
-
Suite, 1 Bedroom
1 King Bed
592 sq feet
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and pay movies
Food & Drink - Electric kettle and 24-hour room service
Sleep - Hypo-allergenic bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Standard Room, 2 Twin Beds
2 Twin Beds
269 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and pay movies
Food & Drink - Electric kettle and 24-hour room service
Sleep - Hypo-allergenic bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe King Room
Huge room with a sofa or chaise longue, king-sized bed, picture window, large LCD TV and a marble bathroom with bidet, tub and shower.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
-
King Magistrate Suite
This suite features an private bathroom, a flat-screen TV and tea/coffee making facilities.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
-
Classic Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
-
Classic Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
-
Superior Queen Room
This double room features a mini-bar and electric kettle.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
-
Superior King Room
This double room has an electric kettle and seating area.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key card access
Guest Reviews
- Alexandra (10/5): Hervorragende Lage zum Shoppen und Besuch von Sehenwürdigkeiten. - Die Lage des Hotels ist einfach unschlagbar! Das Personal ist äußerst freundlich und zuvorkommend und versucht einem alles zu ermöglichen, was man möchte. Die Zimmer sind groß, geräumig und äußerst still/issoliert. Das Frühstücksbüffet ist typisch britisch, hat aber auch noch Brot, wie auch Brötchen und feines Gebäck. Ebenso auch eine kleinere Auswahl von Belag (Wurst und Käse). Ein kleines Manko waren die nicht zu öffnende Fenster, weshalb fast durchgehend die Klimaanlage lief. Dem alter des Gebäudes entsprechend, gab es die ein oder andere Ecke, der man den Hotelbetrieb ansehen konnte, aber nichts signifikant negatives.
- 445joelles (10/5): Total Satisfaction - I really enjoyed everything by myself. I highly recommend it to anyone who wants to experience what they offer. Thank you so very much to the spa team and Mr Ramadan at the restaurant for my afternoon tea. I am so glad and fully satisfied.
- roei (10/5): - Location
- ASLI (8/5): -
- Vicki (10/5): Attentive staff with a clean and comfortable room - The response from staff. Clean and comfortable. The room was lovely Nothing
- E8613EDcharliec (10/5): Great, definitely recommend! - Great experience in the soho wala resturant today, staff was friendly and welcoming. Staff member Ramadan was very welcoming and accommodating to our requirements and needs
- David (7/5): Idéal pour le shopping - Situation idéale pour une séance de shopping londonienne en plein centre (Regent St, Oxford St, Carnaby St, Soho, Mayfair, Coven Garden). Un hôtel encore dans son jus avec de nombreuses approximations décoratives et fonctionnelles. Grosse impression de bric et broc.
- moylan (8/5): - Lovely hotel and location Television wasn't fixed till after 10pm
- Gennaro (9/5): -
- Michael (10/5): -
- Henry (6/5): -
- Mikkel (8/5): -
- Garry (7/5): Nice hotel in great location. - Excellent location for the Palladium, nice size room, quiet room, comfy bed. Shower over bath, would prefer walk in, toilet cistern made strange noises when flushing! No mirror in room, only in bathroom, music to loud in breakfast room.
- Daniele (8/5): -
- Sharon (9/5): It was perfect - The whole experience was fantastic There wasn’t anything that I didn’t like
- Annika (8/5): Kanonhotell för turistbesök i London, kan inte tänka mig något bättre. Väldigt trevlig personal som hade fixat tårtbit t - Läget! Precis bakom Oxford street där Carnaby street börjar, så bra! Tråkig utsikt från rummet, dyr frukost så den valde vi bort.
- Andy (6/5): -
- Bronwyn (10/5): -
- Nancy (10/5): Well located within Soho dining and shopping precinct - Could not ask for a better location close to shopping and restaurants. The bed and pillows were very comfortable and the room was comfortably roomy enough None
- Clément (6/5): C’est la quatrième fois que nous venions dans cet hôtel. Je pense que nous n’y reviendrons pas. - L’emplacement Le BRUYS de l’environnement de notre chambre.
Le BRUYS que faisait le personnel dans la salle du petit déjeuner
Le fait qu’il n’y ait pas de frigo dans la chambre
- Jack (6/5): -
- Celine (9/5): -
- Elaine (7/5): We had a special event to attend and the location was ideal. - Excellent location for where we needed to be. Building/setting and it's history was very interesting. Concierge/staff very helpful - we were able to check in early and they arranged a taxi for us. We were able to leave luggage on the day we checked out and then collected later. Room was really no different/better than a standard chain hotel, but with dressing gown and slippers. We had problems with the TV and had to get the concierge up twice - the wire fell out of the Sky TV box. When we tried to phone the concierge it didn't work - they told us to phone reception instead. Main lifts were out of action/having work done on the second day so we had to use the staff lift instead.
- Martyn (7/5): -
- Stephen (6/5): Average - Location. Staff very helpful. Room and bathroom tired. Not as clean as it should be. felt like it needed stripping out and refurbishing.
- Emma (7/5): -
- ronit (7/5): - The rooms are big and clean, the was a bit problem with the temperature of the water that didn't solved. The TV needed to be fixed.
The hotel is in perfect location. very near to the Oxford circus and liberty mall and in front of canrby street. The lifts were broken new times
- Danielle (8/5): - Goeie, centrale locatie. Hyde Park, Buckingham Palace was allemaal op loopafstand. Middenin winkelgebied en veel restaurantjes en nightlife in de buurt. Conciërge had voor ons ook nog een plekje in een populair restaurant weten te regelen! Top! De entree van het hotel kan wel een upgrade gebruiken maar de kamers en de rooftopbar waren prima verzorgd.
- elainewP7870SG (10/5): Afternoon tea - Excellent afternoon tea, the waiter was more than happy to change our sandwiches, we also don’t drink so where given free soft drinks, would definitely return. As special thank you to Ramadan for looking after us.
- 149leahh (10/5): Superb - Such a lovely afternoon tea, asked to change sandwiches and our waiter was more than happy to change them , me and my friend don’t drink so was given free soft drinks, such great service very attentive and helpful. A special thanks to Ramadan for looking after us such a lovely man.
- Mine (9/5): -
- Emily (9/5): -
- Noam (5/5): -
- Jacques (8/5): On pardonne la salle de bain vu l'âge de cet hôtel ! - Chambre ; petit déjeuner ; amabilité personnel ;
Principale critique : la salle de bains où une douche est dangereuse dans une baignoire super glissante ! Salle de bain : remplacer baignoire par une grande douche à l'italienne.
Séparer les WC du reste de la salle de bain serait agréable.
- Loredana (7/5): -
- Liat (8/5): - Amazing location!!!!
The rooms were big and the beds were comfortable The hotel facilities are old (including the plumbing)
- Angela (7/5): - Die Lage ist perfekt, sehr zentral und gleich gegenüber dem Liberty Warenhaus und Carnaby Street
Das Personal war sehr nett. Perfekt für einen kurz Aufenthalt. Die beiden Bars sind etwas mitgenommen und laden nicht zum Apéro, Drinks ein.
Das Hotel ist ebenfalls etwas veraltet und kann nicht als 5 Sternen Hotel gesehen werden.
- Tracey (9/5): Fantastic! - Location was amazing and staff so very friendly and helpful.
- Jette (9/5): The location in Soho is perfect. Close to the tube. Friendly staff. - The location in Soho is perfect. Our room had a confortable size, maybe a little bit dated and dark at the second floor, but very quiet considering that you are in the middle of Soho with Carnaby Street just across. The hotel has a nice roof terrasse, but it was quite busy and not easy to get a table up there. The Courthouse Hotel promotes itself as a 5 Star hotel - I would not consider it to be a 5 Star hotel. Our room was rather dated and dark although we stayed in a Deluxe King Room.
- Sarah (10/5): -
- Phillip (10/5): Great trip. I will be back soon - Location was perfect, The price was very high
- Lauren (9/5): -
- JULIEN-1980 (10/5): - Accueil disponible emplacement Ras
- PETER (8/5): Fantastic location - Its location Didn’t think the breakfast was good quality
- Lisa (9/5): Loved everything about this property . Good value for money and in the middle of everything ! - Love love loved this property! Central to everything . Room was great . Staff were amazing 🤩 Nothing
- Milsom (3/5): - Smoke was coming onto the window and stank the room out
- FLorentine (6/5): - The Location of the hotel was perfect directly next to Carnaby street but quiet The hotel is kinda old and not classic 5 star, the breakfast was bad and the bar closef before 11 pm on weekends
- Helen (8/5): - Location for palladium and central London Breakfast room still felt like in a courthouse , absolutely get that's it's history but tile quite off putting ,slightly disorganized breakfast, offered options after full plate of food chosen and it was quiet so not busy.
Ladies toilets , initially thought posh design , on washing hands tired bowls and tap didn't work properly
- Caryl (10/5): Comfortable stay in big city - It was comfortable. Easy to get to places from there. Staff was nice
- julia (9/5): -
- Faye (5/5): Very tired and run down but fantastic location and large rooms - Fantastic location right opposite Liberty in the heart of Oxford street Very tired, the images don’t represent the reality. It felt old and run down
- ozlem (7/5): gayet iyiydi - konumu şahane, metro durağına 2 dakika yürüyerek + etrafta sayısız lokanta ve mağaza var + Oxford Street 2 dakika yürüme mesafesinde. Odanın büyüklüğü gayet iyiydi.Çalışanlar son derece güleryüzlü ve yardımseverdi. Lobby çok soğuk hatta biraz kitsch döşenmiş , bar bölümü de oldukça iç karartıcı şekilde dekore edilmiş.
- Tuba (8/5): -
- tinarrym (2/5): AWFUL EXPERIENCE! - Checked into our room, the TV had no sound, the fridge in the room didn't work, the jacuzzi bath did not work, the air conditioning did not work. The room was so hot and stuffy we barely slept!
When we reported all this and they sent a maintenance man who who fiddled with the TV wires to get the sound and was unable to do anything else with rest of the broken items. The following day they changed our room.
I requested a refund for the first night as it was not what we paid for or expected and they offered us a discount on a future stay even though I made it plainly clear I would not be returning, so a very hollow gesture.
Asked again for a refund for the first night and they said the circumstances did not warrant it. Not sure how much worse it would of had to of been!
This is certainly NOT a 5 star hotel when it comes to facilities or customer service
- 15Annie (10/5): Fabulous. - Amazing afternoon tea and what a wonderful waiter in Ramanan. Highly recommend.
- Kasmumzy (10/5): Delicious afternoon tea with champagne - What a wonderful experience. We stopped for champagne afternoon tea. Food was amazing, cakes lovely and Ramadan was very friendly and welcoming. Definitely recommend 👌
- Snefrid (10/5): God valuta for pengene og en utrolig beliggenhet! - Hotellet ligger fantastisk plassert og du bor midt i alt ! Utrolig beliggenhet! Enkle men fine og rene rom. Svært hyggelig betjening. Takterrassen er helt utrolig men husk å booke bord her uten fint vær for det blir fort fullt der.
- Ger (9/5): - Friendly staff, excellent location, great base from which to explore London.
- Nicola (10/5): Stunning hotel great staff and very clean - The rooms were lovely and bed was very comfortable Nothing
- Neil (6/5): Trying to be something that it is not i.e. an upmarket hotel. - Proximity to the Palladium theatre.
History of the building. The proximity of the room to the terrace bar - too noisy. Limited choice at the downstairs bar - draught had run-out.
Poor design of room - plugs in wrong place. In the bathroom, the wash basin spout far too short.
- ISABELLE (8/5): - L'emplacement de l'hôtel Le chauffage qui ne s'arrêtait pas dans ma chambre
Le bruit des climatisations dans la chambre et le salon
Trop de bruit..avec ses appareils vieillots
Il faut les arrêter
Le petit déjeuner pas top et surchauffe de la salle
- Jill (4/5): Very disappointing!! - The location beds and room were all great I think they need to change their stars it’s not 5 star and they’re deceiving people the spa is really poor! Not what I’d expect in a 5 star hotel one shower which was clearly about 20 years old, pool was dirty and it didn’t feel nice at all ! No towels or slippers provided! We stayed in a superior king which offered a mini bar and we didn’t have one so again deceit people which is wrong !
The lifts were horrendous one out of order and really scruffy!
No room service which again I’d expect 24/7 in a five star hotel !
At best it was a 3 star hotel and it need reviewing ! As it’s misleading and untrue considering the price!
Breakfast agin was ok I had to ask for more bread and they seemed to skimp on stuff again. It five star !!
Very disappointing as I booked for my husbands birthday which I told them about and they were no nice touches like a little card or some chocolates to wish him a happy birthday!
I would not return and I think they really need to change to a three star or do a complete refurbishment especially if the spa it was shocking !
- gonzo0112 (6/5): Disappointed! - I hope the hotel take on board the feedback and try and implement some of the changes!
The hotel is no where near five stars which is disappointing and arguably deceiving! At best it’s three star!
The spa ladies changing rooms were shocking 😮 not five star one shower that was falling to bits!
The pool was ok but too shallow
No slippers to go with the robes or a towel provided at the spa reception, you had to take your own! Again a five star hotel would provide slippers towels and the changing rooms and shower facilities would be excellent ! These were 2 star at best !
We booked a superior king it advertise a mini bar which wasn’t in our room! I also advised it was my husbands birthday, so was hoping the hotel would have arranged a small gift given the money I paid! But there was nothing!
In a positive note the beds were really comfortable and the room was clean but again basic no biscuits or coffee machine just instant coffee and tea!
Air con was good also ! In a lot of hotels it never works !
The lifts were really bad and scruffy one was out of order all weekend!
The main reception area again was not five star at best three !
I think the hotel overall has some positives like location comfy beds but all other services were three star at best and this should be reflected in their prices and stars so people know what they are buying!
Overall quite disappointing but it was a good base for central London Soho !
- Flora (8/5): -
- Calix (6/5): Met dank aan de ligging, de vele bezienswaardigheden id stad en het goede weer een verademing om niet te lang ih hotel t - De ligging Hotel was aan grondige renovatie toe, sterk verouderde lobby, gangen, badkamers. Spoelknop toilet werkte niet, airco was zeer rumoerig, thermostatische douchekraan was defect (koud warm afwisselend bij het douchen); legplankje id badkamer was afgebroken, ramen waren smerig en vast tapijt id kamer… (kamer 410)
- Caroline (7/5): -
- Joram Hirsch (7/5): -
- Jacqueline (10/5): - My family loved this hotel.
- David (1/5): Overbooked and sent to an inferior property. - Nothing Do not book this hotel, it’s run by cads and grifters and they regularly overbook. We were lied to by the manager and moved to a far lower rated and poorer hotel.
- ethan (10/5): -
- Sean (6/5): -
- Rebecca (10/5): A fabulous stay whilst in London attending the London Marathon. Staff exceptional!! Recommended!! - Everything was wonderful. Staff couldn't do enough for us. I was here to run the London Marathon and the staff attentiveness was so appreciated, from changing the pillows, providing extra water, tea and milk (thank you Leon) alarm calls, allowing me to leave luggage for the entire day after checkout, the messages of good luck and general enthusiasm. All spot on. Well done guys and thank you!! Nothing
- Myriam (9/5): -
- Deborah (9/5): Would recommend and stay again - Location was excellent, close walking distance to Oxford Circus.
Roof top bar had great views. Roof top bar had great views, but staffs attitude to customers was not always great ie if you haven’t booked a table or if you arrive within 20 minutes of the bar closing at 10.30 pm staff were offhand.
- Rosemary (8/5): A comfortable, clean hotel in a fabulous location and wonderful staff. - The service was superb. As it was a birthday treat, they kindly upgraded us and left some birthday cake. Much appreciated. All the staff were very nice and helpful.
The location was perfect. There was a smell of drains in the bathroom, and I don’t like rainwater showers…
The decor was a bit dated.
- Christianjj (6/5): not again - spacious rooms but broken bathroom
- Anonymous (8/5): -
- Ayşen (10/5): Tekrar gelecek olursam aynı oteli seçerim - Konum, oda Kahve makinesi yazmasına rağmen kettle vardı, tesisatla ilgili problem yaşadık
- Lynn (8/5): Terrific except for the very disappointing shower. - The location was fantastic, the room was spacious and clean and the staff was very helpful and friendly. The water in the shower would cycle from warm to cold, making for a very uncomfortable experience.
- Dawn (9/5): -
- Paul (8/5): Good location and comfortable but don't expect a late drink! - Great location close to Oxford Circus, Carnaby Street and Soho. Characterful ground floor with preserved courtroom. Clean modern and comfortable rooms. All bars have last orders at 10:30 and staff were very keen to throw people out before 11pm on a Saturday evening. Two adjacent lifts are small and have separate control systems so not efficient at moving large numbers of people.
- Teresa (9/5): - Location was fabulous. Property was clean, well maintained and historical Nothing
- Paul (8/5): -
- M8083JRvictoriak (10/5): Great atmosphere! - Calm, clean and inviting atmosphere with very attentive staff, especially Ramadan who ensured our dietary requirements were met perfectly.
- Catherine (9/5): -
- conl501 (2/5): Lumi Spa not worth the money. - Lumi Spa experience
A very disappointing experiance apart from the massage which was reasonable. However facilities anything but luxurious or relaxing. Changing room small and poorly designed. Only seating is directly in front the lockers which is uncomfortable when more then two people in the room. There is only one tiny shower cubicle. Small and smelled damp. Main shower head did not work only hand held part which fluturated from freezing cold to boiling hot. Plus no privacy as glass door open to already small changing room. The pool was old and dirty. Sauna the same,small and old. The glass of proscecco was left untouched as glass looked worst for wear. The deco tired and tacky. Cheap robes and nasty old towels. Not worth the money at all.
General feeling of being dirty.
Not impressed at all.
- TAREK (10/5): -
- James (8/5): A pleasant stay in a very fine hotel in superb location for shops and Tube access for City travel. - Location, Rooftop Bar, Breakfast and Room all of the highest standard I did not like shower facility. I judged it to be rather unsafe for access and to initiate water flow to determine preferred temperature etc etc
Should I choose to stay again I would request "walk in" shower - if such is available.
- Zeynep (10/5): -
- Lee (9/5): a good choice - perfect location for London central, next door to the palladium, clean, stylish and great staff
- bigev84 (10/5): Excellent - Service was excellent, Ramadan was a great host
- paula (8/5): one night stay,very comfortable, excellent location - rooms clean and spacu ious
- Anthony (6/5): - It is definitely not a 5 star hotel. The building need a refurbishment big time. Facilities are poor for a five aware hotel
- Robert (8/5): -
- Robert (8/5): - Excellent location and friendly staff.
- Harri (9/5): Hyvä - Huone rauhallinen Olin ennakkoon kysynyt saunasta ja altaasta ajoista. Ilmoittivat klo 19 asti. Paikalla kuulin että suljetaankin klo 16.00 Tämän takia en ehtinyt käyttää näitä ja se harmittaa.
- Rachel (7/5): Fine for location only - Excellent location Dirty stained sofa in room
No plug sockets
- Joanne (10/5): The location was brilliant only a few minutes walk to the theatre area and restaurants - The location was brilliant only a few minutes walk to the theatre area, Carnaby Street for lovely restaurants regent street and oxford street around the corner, brilliant location would definite stay again and looking at next February 27. The room was a kind room with a sofa with ample room and full facilities couldn't want for more, staff were friendly, chatty and very helpful and felt very comfortable Nothing, all was great and exceeded expectations
- Rene (9/5): -
- Jayne (10/5): -
Photos