Tuan Anh Hotel

Location: 42 Giáp Bát, Q.Hoàng Mai, Hanoi, vn

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:30 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Superior Quadruple Room

  2 Double Beds

  194 sq feet

  
  

  Relax - Fireplace

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Desk
  • Fan
  • Private bathroom
  • Slippers
  • Fireplace
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace

• Standard Double Room

  A seating area with a TV, air conditioning and a tea and coffee maker are available in this double room. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Coffee machine
  • Upper floors accessible by elevator
  • Accessible by lift

• Superior Family Room

  The family room offers air conditioning, a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Coffee machine
  • Upper floors accessible by elevator
  • Accessible by lift

• Superior Double Room

  A seating area with a TV, air conditioning and a tea and coffee maker are available in this double room. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Coffee machine
  • Upper floors accessible by elevator
  • Accessible by lift

Guest Reviews

• Clémentine (8/5): -
• Anhthuy (4/5): Disappointing -
• Santiago (1/5): Bad -
• Nguyen (1/5): Terrible service! Not recommande!! Never come back agian!! - Terrible service! Not recommande!! Never come back agian!!
• Joris (7/5): Good -
• Nicolas (10/5): All is good location cleanness and services plus fee is fare - The neatness at quietness of the area Just the closing time of the main entrance but to be honest everything is perfect
• Cường (6/5): Pleasant -
• Hưng (1/5): Bad - I booked an room for the night after arrive from Noibai Airpot. When i came to the hotel to check in, the receptionist say ' run out of room" no more room for me. i have to walk around the area an hour to look for other room. Bad customer care/ management .
• Annamarie (9/5): Superb - Lovely staff lovely food
• Sandra (8/5): Convenient to bus station. - Location to bus stop was very close. Check in staff did not speak English.
• Aedui (1/5): Bad - Worst experience ever so didn't like enything. Come to hotel at 8pm after 24 hour bus ride from vientiane to hanoi just to be rejected stay there. Guy working there was rude and obnoxious and he had laugh of situation... I was rejected stay even after I message them to tell them I will be arriving between 6pm and midnight and they confirmed that... Guy working there told me they gave my room away as I didn't arrive before 4pm... just wtf?? Not fun to deal with that after been tiered from traveling but now kind of glad I didn't stay there as that hotel and the guy working there had some weird unpleasant vibe.... Recommend everybody to avoid this place !
• Chelsea (6/5): Pleasant - The price was really good. We asked if they could do washing and they charged a good price. It was a bit far and the room was really dirty. The sheets had blood stains on them.
• Vân (8/5): Very good - Clean
• Taylor (7/5): Nice room, location not great - The room itself was very nice and spacious. The location isn’t ideal. Not many food options around and near a busy street. Bus stop is close at least
• Justin (1/5): Scammed, treated like trash, and bed hard as a rock - The rooms were fairly well maintained. Everything else. I got scammed by the hotel owner, put in a dangerous situation with no outside help available, and had no recourse. The staff are unhelpful at best, scummy at worst. The owner lied to Booking.com by reporting me as "no-show" and ignoring my previous bookings, despite me seeing it on his screen. Then, he forced me to re-book at a higher price. He then tried to lie that he paid me back the difference to my face. The owner also treats the guests like trash: he doesn't care about the well-being of the guests or the condition of the rooms until he is approached by a group of people and can't lie. The beds are hard and uncomfortable. I actually preferred sleeping in the mountains and jungles than on that bed. There's barely any ventilation. Every room ends up humid and musty after a couple of days. Please blacklist this hotel.
• Johannes (1/5): Bad - The worst Hotel i have booked in my Life. Me and my Wife want to Check in at 11:30 pm. The Hotel Guy Said to us: We are Full now! Thank you for nothing! Stand there in the middle of the night..having no idea where to go... Complete lost. Thank god, she was not left alone in the streets and i was with her. Official check in time until 00:00 Guy at reception refused to talk to us. He was rude and extreme impolite Only waving his hand ("to piss off") Then closed the gate Tried to contact via the number at the Booking reference, number written at the hotel wall and tried to ring the bell. We've been ignored Do not go there, if you want to safe time and your energy!
• Hans (4/5): most uncomfortable bed that exists - nice people worst part was the bed. rock solid. I thought others that I slept in were bad. laying down on this didn’t move it a touch. didn’t understand the point of it. might as well sleep on the tile floor. didn’t sleep whatsoever.
• Akshaysinh (1/5): Bad - Poor infrastructure poor management Everything useless
• Hải (10/5): Exceptional -
• Tuan (9/5): Superb -
• Julia (6/5): Pleasant - It was clean and room was pretty big. Bed was so hard I couldn't sleep, it felt like sleeping on the floor also the location wasn't the best
• Anonymous (5/5): Passable -
• Joseph (7/5): Good -
• Manh (8/5): Very good -
• Verified traveler (6/5): Tăng giá - Phòng nghỉ ok. Đặt qua app tưởng đc rẻ mà hóa ra ko rẻ. Đc giá sale nhg đến chỗ nghỉ thì lại bảo app lỗi r phải bù thêm tiền. Nói chung là nên tìm các app uy tín để đặt tránh tình trạng phát sinh thêm phí so với giá lúc đầu đặt

Photos