Mercer House Bòria BCN

Location: Boria, 24-26, Barcelona, es

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Concierge service
• Grocery deliveries
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Pool sun loungers
• Internet access
• Housekeeping on request

Rooms Available

• Junior Suite

  Spacious and comfortable, air-conditioned Junior Suite.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Concierge services
  • Free newspapers and magazines in the executive lounge

• Grand Suite

  1 Double Bed, 2 Twin Beds and 1 Twin Murphy Bed

  581 sq feet

  
  

  Layout - Bedroom

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 50-inch Smart TV with premium channels and Netflix

  Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Smart TV

• Superior Double Room

  1 Double Bed OR 2 Twin Beds

  247 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 50-inch Smart TV with premium channels and Netflix

  Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Rainfall showerhead
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free cribs/infant beds
  • Bedsheets provided
  • Smart TV

• Loft

  This spacious loft features modern décor in neutral tones. It is air-conditioned and features a lounge with flat-screen TV and CD player, a stylish bathroom with hairdryer and free toiletries, and a sleeping area. There is also an electric kettle, a microwave and a fridge.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Concierge services
  • Free newspapers and magazines in the executive lounge

• Suite

  The 50-197 ft² Suite can accommodate up to 4 people and features one bedroom with twin beds, and a living room with study area and a king-size bed. Guests receive 1 free bottle of water.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Concierge services
  • Free newspapers and magazines in the executive lounge

• Superior Double or Twin Room (1-2 Adults)

  This sophisticated, air-conditioned room has a lounge and working area. It has large windows, and flat-screen satellite TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Concierge services
  • Free newspapers and magazines in the executive lounge

• Deluxe Suite

  This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit has 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Additional bathroom
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Concierge services
  • Free newspapers and magazines in the executive lounge

Guest Reviews

• Kummel (7/5): Špatně označený vchod - Lokalita, bohatost snídaně, prostornost pokoje Zápach na chodbě Velmi špatně označený - vlastně neoznačený vchod a to tak, že jsme staly několikrát u zavřených dveří, četli název u nich a nechápali, že stojíme před naším hotelem..název totiž není stejný jako na booking!!!!, Dveře z ulice byly také velmi těžké a jejich zavírání působilo velký hluk. Dveře od pokoje nedoviraly. Snídaně měla být od 8:00 ale nebyla v tuto dobu ještě zcela připravená. (I tak v 8:00 hod je pozdě, preferoval bych 7:00). V 6 hod ráno mě vzbudil budík na zapomenutem mobilu v recepci, což dokládá jak špatná je zvuková izolace pokojů. Personál nedal žádné lokální typy...
• Christian (10/5): Bel soggiorno a Barcellona - Struttura accogliente e ben posizionata rispetto alcune attrazioni. Spiaggia vicina con un breve passeggiata. Niente
• Renáta (10/5): - Kedves a személyzet,jó a reggeli,szuper az elhelyezkedése a szállásnak.
• Antoine (8/5): -
• Guillaume (4/5): -
• Marijana (10/5): - We had a wonderful stay at Mercer House Bòria BCN 😊 The location is excellent, everything is close and very convenient for visiting Barcelona. The beds were very comfortable, and the apartment was clean and pleasant. A special thanks to the reception staff who were extremely kind, helpful and professional during our stay. We were very satisfied and would gladly come back again. Highly recommended Everything was very good
• Reinhard (9/5): -
• Cristian (10/5): -
• Boris (9/5): -
• Susanne (7/5): -
• Arnthor (8/5): - Great location if you want to experience city center No eggs for breakfast :/
• Antonio (8/5): Buena estadía. Raul el gerente lo mejor del hotel. - La ubicación y el desayuno muy buenos. Raul el gerente fue muy atento con nosotros y se preocupó de todos los detalles. Un barrio muy ruidoso y las ventanas del hotel no son aislantes del sonido.
• MIchał (8/5): -
• Lotte (8/5): Fijn hotel in het centrum! - De suite is een heel ruime kamer: twee slaapkamers, een klein keukentje en ruime frigo. De medewerkers waren vriendelijk, ontbijt was heel lekker! Locatie is ideaal als gezin: dichtbij metrostation en op een kleine 20min wandelen van het strand. Hoewel de locatie ideaal is, was er enorm veel lawaai van buitenaf. Meerdere nachten was het pas stil een stuk na middernacht. Je hoort de mensen op het verdiep boven je ook heel goed wandelen.
• raul (8/5): -
• chris (8/5): Good location, safe, clean - Location Spacious room Breakfast was pretty basic
• Frans (10/5): -
• Marco (10/5): - Posizione eccellente Niente
• Ferhat (6/5): - Die Lage war gut Lärm
• Eukalipta (6/5): - De ligging is super, dichtbij de metro en de kathedraal van Barcelona. Onze kamer was op de eerste verdieping, er was bijna geen natuurlijk licht. Ook de gewone lampen aanwezig in de kamer compenseerde het gebrek aan licht niet. Er waren faciliteiten om iets te koken maar geen tafel om met 5 rond te eten. Er was enkel een salontafel.
• Helle (9/5): Skønt ophold og fantastisk personale. - Det lå super godt - værelset vi havde, var stort, hyggeligt og med balkon. Personalet var helt vidunderlige og hjælpsomme. Måske lidt mere lys fra loftet af.
• Jim (8/5): Very good stay ! And very friendly staff. - Perfectly located in Barcelona, not far from the harbor, the beach, but also close to main touristic attractions. Metro station 2 minutes away. Very nice and friendly staff. Our room was very good. A bit noisy. The area is very touristic, and there is a lot of life at night, which we new. Our neighbours were quite loud, but that's nothing to do with the hotel....
• Nazlı Ceylan (6/5): İyi/orta - Konumu ve odanın genişliği iyiydi . Kahvaltı çeşit az ama taze ve lezzetli ürünler mevcut karanlık bir odaydı. Pencereler diğer binalara bakıyor Odadayken havayı çok soğuk sanıyorsunuz . Dışarının sıcağı hissedilmiyor.
• Greg (8/5): -
• Alessandra (9/5): Barcellona sempre una buona scelta - Struttura elegante e pulita, 5 adulti in suite hanno tutto lo spazio necessario. Posizione centrale Staff molto cordiale Peccato il 5 letto in grandina
• Sara (8/5): 2 giorni perfetti per un soggiorno tra amiche - Posizione perfetta, appartamento un po' piccolo forse per 5 persone ma perfetto per 4! Lo staff è gentilissimo e super professionale, la stanza pulitissima e i servizi organizzati molto bene. L'illuminazione della stanza! L'abbiamo trovata un po' buia
• Deimante (7/5): - The staff was very helpful and kind. We could not have breakfast, so they kindly offered to reimburse the breakfast, which proved earning was not the most important. The place in the city was just great, among many boutique shops, restaurants and 7 minutes to the Picasso museum. Firstly, we could not find signs showing to the entrance and needed to ask a shop next, where they said everyone is asking, so why not putting a sign. Another issue was that there are no doors inside, so NO privacy between the rooms. Thirdly, bathroom doors were transperant, so anyone going to the bathroom at night was waking up evrfyone in the appartment as the light was coming to all the rooms. The additional bed was not a real bed, uncomfortable and making great noises, the person sleeping on it could not have a rest. Another issue was the fact that if you think you book an apartment and will be able to do some dinner and coffee for your family, fortget it, there are no appliances for that or they do not work. Apparently we found out there was a separate kitchen in the building. The last issue is that sweets are put on the table in the kitchen openly in front of the entrance and kids might take them without realising they cost as a real hotel mini bar. Overall do not recomend if tgese issues are not solved.
• Lisa (8/5): -
• Pinder (6/5): Disappointing.... - Close to major tourist attractions and shopping Very dark inside. Could use a few more lamps. Could hear all of the.neighbors conversation. Advertised has having a kitchen but stove was disconnected. Bad sewer smell coming from kitchen sink. Overall it was overpriced for what it offered.
• Kieran (6/5): Great location, excellent and friendly staff, good size room but does require some TLC. - Great location, very friendly staff and plenty to do for small children around the hotel. Some of the facilities require modernising and TLC. No noise barrier from the outside.
• Cardelli (10/5): Un’ottima struttura gestita da persone attente e gentili e in una posizione perfetta per visitare la città - La stanza (una junior suite molto piacevole dotata di tutto quello che serve, con un angolo soggiorno una postazione per caffè e tè, una tv con canali di tutto il mondo più Netflix ecc. Ammobiliati con mobili dal design moderno di gusto e accoglienti, comodini con due tipi di luce, tutte le prese necessarie. Bottiglie d’acqua gentilmente a disposizione per tutto il soggiorno. Bagno grande e comodo con doccia perfettamente funzionante, un bel getto d’acqua calda. Ottimi prodotti per capelli e corpo. Personale disponibile per ogni esigenza, gentile e simpatico, molti parlano italiano. Ottimi consigli su ristoranti ecc. Colazione perfetta con frutta fresca (anche frutti di bosco), yogurt, cereali, ottimi croissant, dolci, e anche qualcosa di salato. Se proprio devo dire qualcosa mancano in bagno dei ganci per gli asciugamani e forse qualche courtesy set tipo cuffia per la diccia (fondamentale!) e veline o dischetti di cotone.
• Eran (9/5): Great week in the heart of Barcelona - Great location Large and comfortable
• Matt (9/5): Great hotel in a central location. - Great small hotel, superb location and friendly staff. The rooms we're a good size and well laid out. I would definitely recommend this location. NA
• İdris (10/5): -
• Zoran (10/5): -
• Sean (9/5): -
• Sean (9/5): -
• marianna (9/5): -
• Sebastian (8/5): - Die Lage war super. Das Zimmer war für 5 Personen doch etwas klein also für 4 Personen wäre es perfekt. Der Service durch das Hotepersonal war super. Jeden Tag wurde das Zimmer geputzt und wir wurden immer nett begrüßt. Auch die Taxibestelleung am Abreisetag hat super funktioniert. Obwohl wir ein Zimmer für 5 Personen gebucht hatten, bekamen wir leider immer 3 Kaffekapseln.
• Una (10/5): - Fabulous experience …location is superb! And staff so helpful! Breakfast was limited m
• Richie (10/5): -
• Anna Nadia (8/5): -
• Martina (8/5): Tutto perfetto. Anche il noleggio della macchina per i trasferimenti. - Ottima posizione. Posto accogliente e curato. Gestione pronta per qualsiasi necessità e molto gentili.
• valentina (9/5): Consigliato - Posizione, pulizia. Nulla
• Popescu (6/5): Good holiday, but price - quality, way off. - The location is great. You have everything you need in a walk distance. The staff is great and very helpful! We stay in 104 room… noisy! Very much noise. We could hear everyone going down the stairs and between 8:00 and 10:00 it’s impossible to rest. The breakfast is two stars at best and the hotel is not more than 3, even though they advertised for 4.
• Amerigo (8/5): - Staff, posizione e pulizia Le camere avrebbero bisogno di una manutenzioni
• NURIA (10/5): Atención excelente - Destacar el trato del personal. Llegamos a las 24:30h y nos estaban esperando con una sonrisa. La discreción y tranquilidad del hotel. El encargado trato excelente, siempre pendiente de los clientes, dándonos ideas y ayudándonos en todo momento. Muy familiar. Pondría más luz en la habitación
• Miguel (7/5): -
• Stephanie (10/5): -
• Jenny (5/5): -
• Anders (8/5): Stay central in Barcelona in an apartment hotel - central location with friendly staff and good breakfast expensive for a room in central barcelona
• Stephanie (10/5): - Emplacement Appartement avec service d'hôtellerie en plus Employés à disposition et traite rapidement les demandes. Lit d'appoint à ressorts catastrophique ! Même les enfants se plaignent des ressorts tellement ont les sens .... Petit déjeuner de bonne qualité mais dommage qu'il n'y ait aucun plat chaud( j'aurais apprécié au moins des œufs à la coques)
• Shigeyuki (8/5): 良かった。 - 部屋が天井が高くて広かったこと。 アンティーク調の窓等が気に入った。 スタッフが親切でした。
• María José (9/5): - Ok
• Heidi (10/5): - De ligging was ideaal, alle bezienswaardigheden op wandelafstand gelegen, of snel bereikbaar met de nabijgelegen metro. Vriendelijk personeel, mogelijkheid tot een lekker ontbijtbuffet, dat aangevuld wordt. Toen we net aankwamen, was het moeilijker om te vinden.
• Mike (9/5): - Centrally located in the busy gothic quarter. Our room was very dark and a bit awkwardly arranged. Doors hit beds, chairs faced walls, lights where all floor lamps, etc.
• Umar (9/5): -
• Goda Aleknė (10/5): -
• Veap Reçi (6/5): - Lage Preis
• Antonio (9/5): - Posizione
• fernando juan (9/5): - Ubicación excelente Ofrecen para cinco, pero no es para mas de cuatro personas
• אלין הילה שדרוב (10/5): המלון, החדר, אנשי הצוות וכלל החוויה היו מעולים פשוט בחירה מעולה של מיקום ושל מקום -
• Luis (8/5): -
• Joerg (7/5): - — Etwas runtergewohnt - wenig Licht
• Valter (7/5): -
• Zhiqiang (8/5): -
• John (10/5): - Staff were v helpful, especially. Great. Thanks. NIl
• Peter (8/5): -
• Zhazira (10/5): -
• Silvia (9/5): Soggiorno ottimo! - Pulizia, letti comodissimi, staff super accogliente e disponibile h24 Nulla
• Ewart (10/5): -
• Carmine (7/5): - Posizione Camera trascurata, problemi con le prese e lampade, problemi caduta pezzi di soffitto. Peccato
• Martinus (10/5): Zo hoort het! - Prachtige locatie, vlakbij alle hotspots maar toch leuk in een mooie zijstraat met toffe winkels! Niets!
• Nic (10/5): Perfect location for a busy business trip to Barcelona. - The location could not have been in a better place for what I required for my business trip. It was a exactly what I needed. It was presented very nicely and I genuinely couldn't have been happier with my choice of hotel for my trip. Comfortable room with nice facilities. Easy to get to once dropped off by an Uber with just a short walk. Then 10 minutes to the centre of the city on foot or down to the harbour. The only thing that would have helped is within the room, I booked it as a 2 bedroom apartment as was shown on the description - it ended up being a camp bed on a mezzanine floor which would have been nice if it had said that in the description. Fortunately, the colleague who was supposed to be coming with me, didn't so I had the place to myself. That was about the only thing that could have been improved.
• Qun (10/5): - Clean、convenient、spacious！
• Scott (7/5): Decent spot in the heart of El Born with spacious rooms. - Great Location! Nice staff. Good breakfast. Large comfortable room. Very short doorways, noisy at night, light switches didn't work. Wish breakfast was earlier
• Matilde (8/5): - Sobre todo el personal siempre amable y pendiente. Aunque estaba situado el hotel en el centro, no imaginé que iba a estar en un barrio en el que volver de noche era peligroso.
• Robert (10/5): - Great location! Clean and cozy.
• Vania (8/5): -
• Györgyi (5/5): - The hotel is far from a 4star hotel, it is more like a well-equipped RBNB.
• Safari (8/5): It was nice - The cleanness and location Just that the 5th bed was not comfortable
• Loris (10/5): -
• Amarilys (10/5): - "El personal fue increíblemente amable y servicial, las habitaciones estaban impecables y muy cómodas para los 4, la ubicación muy conveniente y céntrica, un desayuno muy rico. En fin tuvimos una estancia muy agradable, nos sentimos como en casa y con ganas de volver".
• elizabeth (10/5): - Great location, clean, spacious, comfortable beds!
• Yvonne (10/5): - Great location and staff was great!
• Sigrid (7/5): -
• Letizia (9/5): Ci tornerei sicuramente - Struttura accogliente, letti comodissimi, staff super gentile e molto disponibile. Mancavano le pentole per cucinare
• Irish (10/5): - Great staff, clean, and centrally located. I almost cancelled my booking after reading some reviews, but I’m glad I didn’t. Raul and Martin were very accommodating. I would definitely stay here again.
• Maja (10/5): -
• Vladimir (8/5): Great place for a quick trip to Barcelona - Absolutely awesome location - few mins walk to key attractions. Plenty of places around for breakfast/dinner etc. Fairly big rooms relative to other venues in the city - we fit well with two adults and one 16yo. Ideal for 2-3 days stays. May be good idea to look for more modern places for longer (may be just me). Very dark rooms and rooms can use some renovation.
• Harris (10/5): -
• Joshua (10/5): Great place to stay - We felt as if we were living in amongst a Barcelona community. The accommodation were clean and spacious, we are from Canada and are used to “North American sizes”. There was no living room but in the picture when we booked there was so we were a little disappointed about that but we would still stay here every time we visit Barcelona, it is in a perfect location, so close to everything you can walk.
• Nichola (9/5): Perfect location for a family to stay with ample space. Facilities are very good and staff excellent. - Location is excellent. The staff were very welcoming and helpful - suggesting great restaurants and making sure we were comfortable. The loft room was a great size and space for a family of 4. The initial room we were given had a leak in the bathroom but we were immediately moved to another room while their maintenance people dealt with it - the staff couldn’t have handled it better.
• Olivier (10/5): - .
• Heather (10/5): Great stay. clean, modern and great staff - The property was perfect for our needs. It was clean, modern and the kids even had separate beds which can be hard to find. The staff couldn’t have done more, they were helpful and very polite. The only thing which would have helped is air con in the main bedroom but as it was open plan it did cool down - it was just slightly warmer than the other areas.
• Samyaa (10/5): - Martin was an amazing host. He was always welcoming and super helpful with advice for where to go to dinner and where to head out to for a great night out. Thanks Martin!!
• Sarah (6/5): - Outside the property, it smells like sewer. The property is very basic. Not a four star at all. Service was nice and property is clean. We stayed in a “flat”. The bathroom light wakes everyone up in the apartment and there are death-defying steps leading into and out of the bathroom making going to the bathroom at night challenging
• Rachel (8/5): - Great spot!
• Verified traveler (6/5): Rude manager, dimly lit room and not functional. - Rude check in experience from the manager to get our trip off on a bad start. Our booking was incorrect with only 2 persons booked in a 5 person room. (Our 3 kids were not on the original reservation.) In front of other guests, the manager was very rude and aggressive toward us. We were charged for the additional people which I am fine with. However, it was not explained or done in a professional manner. All other hotel staff were more than friendly. Picture of the reservation did not match the room type or configuration. Not a big deal, but the room was not in the layout expected. Furniture in the room is too big for the space. Drawers do not open all the way and it is cramped with limited functionality. Room is poorly lit and difficult to see. There are stairs in the middle of the hallway which are tall and quite dangerous as they are central and not clearly marked.
• Patrick (10/5): - Real great experience at this hotel. The staff was attentive and did everything they could to make our stay comfortable. Great location

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