Dash Living on Hollywood

Location: 263 Hollywood Road, Tai Ping Shan, Central, Hong Kong, hk

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• CCTV outside property
• 24-hour security
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Executive Queen Room

  The double room provides an electric kettle, parquet floors, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Premier Twin Room

  The twin room features an electric kettle, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with streaming services, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Superior Queen Room

  Featuring city views and air conditioning, this nonsmoking double room is fitted with a electric kettle, refrigerator, 40-inch flat-screen satellite TV, wardrobe and safety deposit box. The private bathroom has shower facilities, free toiletries and hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Premier Queen Room

  The double room offers an electric kettle, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Deluxe King Room

  The double room offers an electric kettle, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Executive Twin Room

  The twin room features an electric kettle, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room

  Featuring air conditioning and city views, this nonsmoking twin room is fitted with a wardrobe, flat-screen satellite TV, electric kettle, refrigerator and safety deposit box. The private bathroom has shower facilities, free toiletries and hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Deluxe Queen Room

  Featuring city views and air conditioning, this nonsmoking twin/double room is fitted with a wardrobe, electric kettle, refrigerator, 40-inch flat-screen satellite TV and safety deposit box. The private bathroom has shower facilities, free toiletries and hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Filippo Rubini (7/5): -
• CARMEN (10/5): I would come back - Great place clean easy access, 7eleven close for coffee or snacks
• Barry (6/5): Difficult - Good location Booked ages in advance and our rooms where split over a number of floors we are a family of x4 . Unfortunately had an altercation with the neighbour of our boys room who verbally abused me because I was knocking on my son’s door at 10:30 in the morning . Further to this dash apartments systems was hacked and they got hold of my details and committed a fraud against me . So not the best of experiences for us
• Elen Navasardyan (4/5): - There was no possibility for having early check-in thus I have made a reservation for a day more, but when I have arrived at the hotel at 8 am early in the morning the lady was unable to check-in us and required us to wait about 2 hours till another person will arrive and proceed with the check-in, Thus the purpose of booking 1 day early lost its purpose. Service I received was not one I was expecting for such money. Wont return to this hotel for sure.
• ChingYi (5/5): - it has few stairs at entrance, now ram. The room is smelly due to drainage. At night, the neigbour rooms door closing sound is very loud and frequent
• AKSAS (8/5): Convenient - Bed was comfortable and water hot It took us some time to get the ventilation fan running. It is connected to the hot water switch. The check in at the counter using a bar code and doing it on line was troublesome. We had to abort and do it via the phone there.
• Claudio (8/5): Tutto bene - Ottima posizione A Hong Kong le metrature sono limitate ma per quel che costano gli hotel mi aspettavo un po' più di spazio. Nella nostra Premium non potevamo aprire due valigie allo stesso tempo.
• Jia Wen (10/5): -
• Ben (10/5): -
• Syed (10/5): We loved the upgrade and enjoyed the location. - It was very clean, pleasant and helpful front desk staff, the supple of fresh water, and the location being so close to metro and buses and restaurants. Nothing we didn’t like.
• Kai (7/5): -
• Daniel (10/5): -
• 正亮 (9/5): -
• Pnki (10/5): An honest review! - Really surprised by some previous reviews so thought I’d leave one as I visit HK at least once a year for a couple of weeks. Excellent location within easy reach of the MTR and going to the waterfront. Surrounded by bars, restaurants and local shops and my room had a view of the turtle park. The room was spotless n with fresh towels daily n bed linen changed after 5 nights. Comfortable bed, pillows were good too! Kettle, cups, fridge, iron + board, hairdryer n safe. The room isn’t huge but you are in HK! Plenty of storage for a 2 week stay. Shower powerful. Shower gel, shampoo n conditioner provided if needed. A shared kitchen on 4th floor (which was fully equipped) lounge, dining area and outdoor seating. Staff were polite n efficient. Left luggage is in the lobby but your bags are attached together and you are given a card to collect them. My bags were left until late at night and were fine. Excellent value for money as I have stayed at other places (hotels) in HK and paid rather a lot more and not received anything extra. Yes I could hear some noise from the rooms on either side occasionally but nothing that I felt was excessive.
• Erica (10/5): -
• Sofia (8/5): -
• Peter (8/5): Will book again - Location Perfect
• YU-HSIN (10/5): - 住宿地點非常方便，地鐵位於上環站的走路於10分鐘的距離，住宿一分鐘的位置也有巴士-公園站可以搭乘，若要到金鐘、太平山都是非常方便的住宿位置，也可以走路到西港城體驗當地交通-叮叮車! 附近的生活機能也不錯，周圍有兩家7-11，走路約5分鐘內有一家惠康，附近飲食包含劉記生煎包、異國咖啡廳以及本地複合式餐廳-美心，是富有香港風情的一個區域!
• Matthew (10/5): Excellently looked after and check in and check out were perfect. - Clean. Comfortable. Great service
• Soon Loy (8/5): - Location is good , breakfast is nice Lots of sloops around the area .
• Wen Hsin (1/5): -
• Sekou (8/5): Dieu merci c’était bien passé - L’emplacement de l’hôtel J’ai bien aimé
• Peter (10/5): -
• Ralph (3/5): Adequate but nothing to make us stay here again - Guest washing machines & driers Location Air conditioning only blew cold air & window didn't open Room very cold at night no extra blankets /duvets Only 1 lift working for most of our stay No hand towel or washer Very few English speaking channels on TV No way to talk to reception from the room Fire alarm faulty & no way to communicate with anyone so very unsettling being on 19 th floor !!!
• SIYUAN (5/5): -
• אבישר (5/5): -
• Denis (8/5): -
• Emmanuelle&David (7/5): Bien - Tout L'accès dans la rue qui monte 😂
• Joana (9/5): -
• Luca (10/5): - Camera Pulita, staff gentile. Consigliato se si vuole visitare Hong Kong.
• Linh (9/5): Gute Lage. Preis-Leistung ist top. - Top Lage. Viele Restaurants und Geschäfte in der Nähe. Man kann zu Fuß die Sehenswürdigkeiten rund herum erkundigen Keine tägliche Zimmerreinigung. Handtücher werden aber gewechselt.
• Tahmina (9/5): Good stay - Good location easy to check in Shower drains are not effective. Bathroom constantly getting flooded when showering even for 5 minutes
• KYUNG SOOK (10/5): -
• Bianca (9/5): Hotel bom e funcionários péssimos - O quarto é ótimo! Apesar de pequeno é muito confortável, tem uma vista incrível. A localização foi perfeita também. A maioria das recepcionistas são estupidas e tratam as pessoas super mal. No dia do meu checkout eu pedi para deixar as malas no “depósito” (na verdade não existe depósito, apenas um espaço no meio do corredor onde largam as malas sem supervisão), para que eu fosse almoçar rapidamente e ela não deixou. Houveram outros episódios também, quando perguntei sobre o uso das máquinas e apesar de ter que pagar para usar também precisa pagar para descer até o local onde fica lavanderia. Há VÁRIOS custos ocultos, quando vc vai fazer checkin te cobram mais taxas além da diária. O hotel em si é bom, mas são muitos golpes e grosserias. Quando fui embora, estava tudo alagado na recepção e vários baldes ficou assim por vários dias sem ninguém consertar…
• Tyler (1/5): Black MOLD - The location is pretty central. MOLD! This place is an absolute scam. Our room was filled with black mold and when we informed the front desk, we were offered an air purifier and access to the “lounge”. After going back and forth with booking, we ended up checking out early. We were told we’d be refunded for the last night of our three night reservation, but it’s been a month and we’ve yet to receive anything. As an avid traveler, this was by far the worst Accomodation I have ever rented. Avoid at all costs. Also, the room did not match the photos in the listing at all. It was dark and dank with a pigeon poop covered window. Additionally, when we went to explore the lounge, which we never did find, we discovered an entire floor of the tower covered from carpet to ceiling in mold.
• Fabrizio (6/5): -
• Jennifer (9/5): -
• Gracie P. (7/5): Great location - Great location! Plenty of restaurants and stores nearby. Easy access to transportation. Lots of storage in the room. Rooms are really small! Barely fits my big size luggage. Don't provide hand towels or any travel accessories (toothbrushes & etc), just bath towels.
• Angus (7/5): -
• LOH (10/5): - -
• Andrea (9/5): Very comfortable - Location. Reasonable size room . Iron and board Bit noisy next door in that room .
• Eric (6/5): Great location - Great location in nice area. Easy access and all is clean. Good WiFi. The bed was too small and for the price it’s a really mini room. No international news channels on the tv or too difficult to control
• Fiona (9/5): - allocated room on top floor, great views and quiet. clean big room for the price and location aircon a bit noisy, mini fridge not cold
• Jug (10/5): -
• Jug (10/5): -
• Artem (1/5): - Cockroaches!! Huge ones … Very dirty and tired place
• Jug (10/5): -
• Monika (7/5): -
• Alistair (3/5): -
• Dimkovski (8/5): - It was clean, regular room service, great location. Way to small, no space to put your luggage anywhere.
• MunVeller (10/5): - 페리터미널과도 멀지 않고, 숙소가 아늑해서 좋았어요 근처에 맥도날드와 세븐일레븐도 있어서 좋아요!
• Keiko (8/5): -
• Fatima (7/5): - Obwohl die Zimmer sehr klein sind, ist die Raumaufteilung sehr praktisch und komfortabel geschnitten. Gute abdunkelnde Vorhänge zum Schlafen. Die Klimaanlage war viel in Betrieb und dementsprechend auch mit der Zeit laut. Ich habe einen kleinen Kühlschrank auf dem Zimmer vermisst. Und ich empfinde es als aufmerksam, wenn das Hotel jeden Tag 2x kleine kostenlose Wasserflaschen anbieten würde.
• 侑穎 (9/5): - M 樓的休閒設施很棒 一開始給我的房間是無障礙空間
• HungYu (7/5): -
• Lucia (6/5): Posizione comoda ma stanza piccola - La posizione della struttura è ottima sia per spostarsi in metro sia se si deve prendere il traghetto. Il personale è molto gentile e disponibile. Stanza piccola ma per fortuna ben fornita di armadi in cui collocare valigie e vestiti. La stanza King è piuttosto piccola, si salva per via degli armadi. L’ho trovata poco accessoriata rispetto ad altre allo stesso prezzo
• Derrick (1/5): Very low quality hotel, no running water and apathetic staff. - Nothing, the hotel is very bad quality. Staff is apathetic. During our stay, we did not have running water the entire time. We did not have the ability to even flush our toilets. Staff was fairly apathetic to the issue. The just gave us a plastic bucket to flush the toilet with. Plus bed is terrible, and space is tiny. I was then promised a refund. My stay at the Dash Living was already a very frustrating, and frankly disgusting, experience. But now, chasing this refund, I have spent many hours talking to different agents every few days, none of whom seem to be able to help me. The experience of trying to get this refund processed has been equally frustrating as the actual hotel stay. The "hotel" provided such a low level of service onsite, and then afterwards do everything to avoid giving me the refund I was already promised.
• Anthony Uiterwijk (7/5): -
• Dahlia (5/5): - Location of the hotel was good, the place was clean with fresh linens. The mattress quality was bad. The spring beds were uncomfortable. The room size was very small and the bathroom doesn't have a proper opaque door. No exhaust fans either. So when you use the loo, everyone in the room gets to hear and smell every bit of your business : ) Makes for great laugh and greater embarrassment. No direct line to house keeping or reception.
• Tabata (5/5): -
• Gulnaz (4/5): - The day we checked in, there was no water in the flush, shower or wash basin. We had to go an entire day without water.
• Annes (6/5): Not convenient to find food by walking - Room size too small . The shower water flow was high. Great to use it. No drinking water complimentary
• James (5/5): i would't stay there again bc of the water problem - within walking distance of mrt station serious water pressure problems...no water at all....toilet did not flush
• Siiri (8/5): - Location was very good and check in was convenient. Room was quite tiny and the bathroom was not clean enought. AC was also located right next to the bed.
• Amber Annick J (8/5): -
• nir (7/5): -
• Chun Hui (10/5): - 房間乾淨空間也很不錯，採光特別好！ 冷氣一直有聲音
• Kloud (4/5): prime location poor service and hospitality - Ridiculous check in policy at 3pm, charging 10USD per hour of early check in even when the room is ready. Asked to make up the room, they only folded the bath towels, without cleaning the floor, or simply making the bed.
• HsiaoHan (10/5): -
• Tingfai (3/5): -
• Elsa Iok In (7/5): - It's ok.
• Davide (6/5): -
• joannah (7/5): -
• Yuze (10/5): Excellent. - Very nice hotel, clean and comfortable, the staff are very enthusiastic. And there's a little park next to it, lots of bars, bistros, cafes around.
• Ynigo Jesus (10/5): -
• Kejia (10/5): -
• Kamil (8/5): -
• Domitilla (7/5): -
• Qizi (8/5): -
• Bronte (10/5): -
• Ben (6/5): -
• Iona (10/5): Worth a stay.id happily come again - Location to station was good. It’s good value for money for HK island
• john (5/5): -
• Yuichi (6/5): 2回目は泊まらないです。 - 立地が上環だったので、周りに飲食店が多くとても便利でした。 チェックイン時もチェックアウト時もスタッフの方とは目も合わず、笑顔もなく、ある程度の金額を払っているのにとても残念な気持ちになりました。
• Verified traveler (10/5): Efficient - 10 minutes from MTR, laundry nearby, and places to eat. Site says laundry is available on the premises but you need to pay a fee to enter the area where the laundry is plus pay to do your laundry.
• Li-Fang (7/5): - 櫃檯親切，房間整潔， 公共區域有廚房、洗衣機，設備齊全 洗澡水不是超熱就是超冷 飯店位於斜坡處，爬得很累
• adelaida (8/5): Céntrico y bien ubicado si visitas la ciudad. - No tuve mucho tiempo de ver nada pero aparentemente todo el hotel estaba muy bien. Nada malo que destacar.
• Tang (7/5): Still satisfied (over all) - my activity area - location facing the park without obstruction The room is clean and towel change daily ( before was not) Some staffs are cool, no smile, and don't like to talk.
• Nasir (8/5): -
• Thanaphatthakitsopha (1/5): -
• Chanicha (6/5): -
• Ong (4/5): - Toilet ventilation poor and toilet continues to be wet and musky smell. The wardrobe has no hanger and no light at the mirror, which is not useful
• Bert (8/5): Good for a few nights - Close to sheung wan station and cafes restaurants From the pictures, i expected more windows.
• Kenji (8/5): -
• Stine (10/5): - Beliggenheden er helt perfekt. Der er mange hyggelige cafeer i området. Værelset er lille, men funktionelt og behageligt. Personalet var hjælpsomme og lod mig tjekke tidligt ind, da jeg ankom allerede ved 8 tiden om morgenen.
• 立花 (7/5): -
• Benedict Yeung (5/5): 一般，下次不做选择，一次性入住 - 中规中矩 没有拖鞋，牙膏牙刷
• changkyoon (3/5): -
• trishpzcgn (2/5): RUDE AND ARROGANT SECURITY LADY! - Ok room and space, but a big downside is short stay guests need to pay for amenities the lounge for access, and small things like slippers, dental kit nor toiletries are not provided. Normally I don’t go out of my way to write very lengthy reviews like this, but I have never in my life experienced the WORST service like Dash Living on Hollywood and the most disgusting and inexcusable attitude from staff; specifically from this so-called security lady (see photos attached) and the virtual assistant in late evening past 9pm on July 2. I was trying to find my fiancé in the building for over 30 minutes after he told me his phone was at 1%, so it’s obvious his phone would be out of battery. I figured he’s in the lounge, but short stay guests don’t have access unless you pay for the lounge pass, and there was no point in me paying for a day access when we were going to check out in the morning. I go to the lobby and ask the security lady for help, explaining my situation. She tells me he’s asleep on the couch in the lounge. I understand staff are not allowed to wake up guests, but I gave my full permission for her to do so, as we’re a couple and I’ve been looking for him, worried for his safety as he had a wrist injury that day as well. She makes a snarky accusation saying my fiancé is “probably drunk” when he doesn’t drink at all, clarified he was helping me move out and was tired. I asked her kindly the second time to help, but she snaps back at me saying “BUT you said he is tired! So let him sleep!”, rolled her eyes as she went back scrolling through Facebook videos on her phone. Mind you at this point I had NO means of communication with my fiancé. I also had my older brother visiting me that evening then after, asked for the third time to help wake my fiancé up. She got pissed, said “but I saw you with the assistant manager! So why didn’t you say or do anything then?”, told her that’s my sibling and what on earth made her think he’s a manager of the hotel. She rolled her eyes again and continued to scroll her phone or gossip with the virtual assistant, insisting to keep him sleeping on the uncomfortable lounge couch and waste the room we paid for. I can also hear them talking about me in Tagalog to the virtual assistant, even describing me as “kulit” (stubborn, annoying), and confronted her on this, as I am Filipino myself and told her I know everything she’s saying and can hear them mocking me. I asked once again to help wake him up. The security lady has the most grumpy look on her face, slams her phone down, stomping up the stairs to the elevator like a spoiled toddler. While the security lady was upstairs, the virtual assistant during this time was laughing at my situation, defending her security lady friend’s disrespect towards me. The security lady came back to the lobby with my fiancé. I ask her again what did I do to receive such a bad attitude from her when I’ve been asking nicely. She refused to take accountability. replying “OK WELL HE IS THERE NOW, SO????”, then ignores me waiting for us to go away. My fiancé also confronted her later, but the security lady stayed silent and insists she’s justified in her disgusting attitude towards me, when I never treated her badly in the first place during our stay. Her poor attitude is shown on CCTV - would suggest management to review the late evening of Jul 2 in the lobby for evidence of this event as well. It’s truly appalling that THIS is the service and experience we received for how much we paid. Would also strongly suggest to Dash Living management to fire this security lady and the virtual assistant in this particular night shift ASAP - there’s clearly no benefit for keeping both of these people in their team and business in wasting money paying for people like them who not only make us Filipinos look bad, but refuse to actually do their job and being careless about people like my fiancé and his wellbeing; aka her abandoning the sole responsibility of her job as “security”.
• L6538KTtimothyd (2/5): Very Rude and Disrespectful Security Lady!!! - We gave this place a try as my fiancé was in the process of moving out of HK after living there for many years, and we needed a place to stay temporarily as she was in the process of moving out of her apartment. While the location is quite convenient, room was somewhat clean (but can be a lot better) and I appreciated the option for the king sized bed as a pretty tall guy myself, it was appalling and disappointing to see how incredibly rude and disrespectful this security lady (pictured with this review) was to my fiancé when she was trying to locate me in the building when my phone ran out of battery, and I did not have a charging bank with me. For the record, we do understand security is not allowed to wake up guests and they stated this at first to my fiancé. However, my fiancé already gave her permission for them to help wake me up as she was worried about me and trying to find me in the building, and she did not have access to the lounge. There was no point for her to pay for access to it either when we were already checking out in the morning the following day. The security lady in the lobby insisted to my fiancé many times that I was better off sleeping on the uncomfortable couch in their lounge that I barely fit on, rather than the big bed that we paid extra for. On top of this, my fiancé and I were exhausted after 2 straight days of moving and I even injured my wrist as a result, but even then the security lady was very rude and careless to my fiancé, still insisting I’m better off not in the bed and even had the audacity to lie and accuse me of being some drunk alcoholic to my fiancé (when I don’t even drink any alcohol), then tried to tell her that’s why I was passed out and tired from exhaustion on the lounge couch. Even when I came down to the lobby after my fiancé had to argue with the security to help wake me up, she continued to display even more attitude and disrespect to her right in front of me, saying “ok well he’s there now so????” and rolled her eyes right in front of both of us as she went back to scrolling on FB on her phone. It is appalling how she was trying to gaslight my fiancé trying to make her look like she’s overreacting when the security lady was evidently trying to go out of her way to keep us apart and having my injury worsen on a couch instead of the big bed and room we paid for. I would suggest to Dash Living Management to review their CCTV of their lobby of late evening July 2 of their Hollywood road location, so they can see for themselves how disrespectful that security lady was to my fiancé for no reason. The unprofessionalism and poor attitude we received (but mostly towards my fiancé) is unbelievable… for all this while costing over 80 USD a night is a big joke. On top of this, my fiancé is Filipino herself and to see that Filipino security lady AND virtual assistant themselves be very vulgar and rude to someone in their own community just added to the disappointment, as the hospitality and care was clearly non-existent at that point. The security lady and the assistant during their July 2 late night shift should be let go from Dash, as it is evident they want to be paid to slack off instead of actually doing their jobs, which has been proven based on their displays of unprofessionalism, arrogance and utter disrespect to my fiancé which she NEVER deserved to begin with.

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