Swissôtel Al Murooj Dubai
Location: Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience luxury and convenience at Swissôtel Al Murooj Dubai, perfectly situated in the heart of this vibrant city.
Spa & Wellness Retreat
Indulge in rejuvenation at our full-service spa, offering a variety of massages and body treatments. Enjoy recreational amenities including a well-equipped health club, an outdoor pool, and a hot tub, ensuring a refreshing escape.
Culinary Delights
Savor delectable international cuisine at our three dining options, including Makan. For those moments when you prefer privacy, 24-hour room service and two cozy cafes are at your fingertips for delightful snacks and beverages.
Business & Family Amenities
Catering to both business and leisure travelers, our hotel features a comprehensive business center, free valet parking, and family-friendly services like babysitting (for a surcharge). Stay connected with complimentary wireless internet access throughout your stay.
Don’t miss out on this incredible experience—book your stay at Swissôtel Al Murooj Dubai today!
Important Information
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Express check-out
- No single-use plastic straws
- Comprehensive recycling policy
- Health club
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- Swimming pool
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Full-service spa
- Internet access in public areas - high speed
- Smoke-free property
- Express check-in
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Conference center
- Snack bar/deli
- Access to nearby outdoor pool
- Golfing on site
- Playground on site
- Racquetball/squash on site
- Tennis lessons on site
- Free self parking
- Free valet parking
- Pool sun loungers
- Water dispenser
- Housekeeping on request
- Designer stores on site
- Vegetable garden
- Banquet hall
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
- Health or beauty spa nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible on-site restaurant
- Lifeguard on site
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Vegetarian breakfast available
- Organic food
- Annual carbon offsets
- Humane animal treatment
- Sustainability/community reinvestment (10% revenue or more)
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
Rooms Available
-
Classic Room - Ramadan Iftar Offer
1 King Bed
Individually furnished room
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 4 (2 Adults)
-
Deluxe Room, 1 King Bed
1 King Bed
452-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Executive Suite, 1 King Bed
1 King Bed
Individually furnished room
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Deluxe Suite
1 Double Bed
Overlooking the city
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Swiss, Executive Room, 1 King Bed
1 King Bed
452-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
2 Bedroom Apartments - Ramadan Iftar Offer
1 King Bed and 2 Twin Beds
Individually furnished room
Layout - 2 bedrooms and living room
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 6 (4 Adults)
-
Swiss, Premium Room, 1 King Bed
1 King Bed
452-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Classic Twin Room, 2 Twin Beds
2 Twin Beds
452 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Apartment, 3 Bedrooms
1 King Bed and 4 Twin Beds
2153-sq-foot room with city views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Separate dining area
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Apartment, 3 Bedrooms (Duplex)
3 Double Beds
Overlooking the city
Layout - 3 bedrooms
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - 3 bathrooms, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Classic Suite, 1 Double Bed
1 Double Bed
Individually furnished room
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Penthouse, Multiple Beds
3 Double Beds
Overlooking the pool
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - 4 bathrooms, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Classic Room, 1 King Bed
1 King Bed
452 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Deluxe Twin Room, 2 Twin Beds
2 Twin Beds
452-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Classic King Room Half Board Package
1 King Bed
452-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
-
Apartment, 3 Bedrooms
2 King Beds and 2 Twin Beds
2153-sq-foot room with city views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 8 (6 Adults)
-
2 Bedroom Apartments - New Year Gala Dinner
1 King Bed and 2 Twin Beds
1561-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 6 (4 Adults)
-
Swiss, Executive Twin Room, 2 Twin Beds
2 Twin Beds
452-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Apartment, 1 Bedroom
1 Double Bed
538-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Apartment, 2 Bedrooms
1 King Bed and 2 Twin Beds
1561-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Separate dining area
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
-
Apartment, 2 Bedrooms
1 King Bed and 2 Twin Beds
1561-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Separate dining area
- Free WiFi
- Pillow menu
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
Guest Reviews
- Abraham Seno (8/5): - We chose to return to the hotel, after 3 years, because of its location and its price/value ratio.
- Sanjogita (10/5): - Clean, staff is very helpful. Located was great. Pool was very nice and the buffet meals were very good.
- Rahila (10/5): - I had a great time through out my stay. Staff were super helpful!
- Yosef (10/5): Amazing location. Great value for money - It's my 4th stay in this hotel. The rooms are being renovated and improved from 1 stay to another. This time, I also got upgraded with no extra charge for an amazing suit. The only problems were that the water in the shower wasn't hot enough. Also, the water stream in the taps were very weak. Other than that, the service, the air conditioner, the bed, the space, the cleaning and anything else was amazing. Thanks for a great stay
- Verified traveler (10/5): As good as it gets - So I arrived early in the morning, way before the check-in time. I was early by at least 4-5 hours. My best bet was that the hotel administration would keep my luggage and that I would while away the time roaming around aimlessly in Dubai Mall. The fact that I hadn’t slept the entire night earlier owing to my flight schedule was also weighing on my mind. It is in this backdrop that I tentatively approached the lady at the reception. Her name was Sandra and I right at the outset told her that I know I’m early but I would just request you guys to entertain my luggage and get me a room at your earliest convenience. I was surprised when Sandara not only gave me a room straight away but she also upgraded it. There was another lady in the lobby who was incredibly cheerful and walked me to the elevators. My luggage was deliveries shortly thereafter. I have never been treated like a royalty at any hotel but the work ethic of these guys is just at another level. Highly recommend this hotel. Whenever I come to Dubai again, I’d stay at Swissôtel Al Murooj Dubai. They didn’t abandon me when I needed them. I’m now their loyal customer for life.
- Eboneke (10/5): - Yes
- Indranil (4/5): - The property location is excellent. It is at a walking distance from the Dubai Mall and Burj Khalifa. Less than a 10 minute walk. However, the property itself was a big disappointment. The apartment was huge for three people. There are 2.5 bathrooms. But the carpet was stinking. It looked like the room hadn't been cleaned in 10 years. There were dirty spots on the carpet. I almost got an asthma attack. It is depressing to see a renowned brand like Swissotel maintain their hotel in such shabby conditions in a prime real estate location such as Dubai downtown.
- Liran (10/5): - Excellent hotel, central location, friendly staff
- mohammed (10/5): - the best in all dubai 10 star
- Mohamed (10/5): - Wonderful place definitely recommending it
- Leanne (6/5): - Room was very noisy so tricky to sleep
- Yevgeniy (10/5): - Great place for a family trip. Conveniently located near the Dubai Mall in the walkable distance. Excellent dining services.
- Scott (10/5): - Had a vary comfortable corner room with a large deck with a nice view of the gardens.
- Candice (10/5): - Love love this place will be back.
- Muna (10/5): - Dont care for it too much
- Emilia (10/5): - Wonderful! Love the breakfast buffet.
- Ankita (10/5): - The property is just infront of Dubai mall. And close to most of the places
- Mario (10/5): - nice property. great staff
- Dhanapal (2/5): - Very bad maintenance not worth it please dont spoil the name of swiss quality
- Cleavon (10/5): - Excellent room. Close to the Dubai Mall
- Verified traveler (10/5): - Clean rooms. Walking distance to dubai mall.
- ansaf (8/5): - The hotel is nice and clean. They have excellent breakfast included in the rate. There are surveillance cameras everywhere which provide good security. Things the hotel can improve on included 1. Provide quite time in the early hours. There is an ongoing costruction and noise every morning 2. They close the balcony around the pool around 10PM. Would be nice if they kept it open little longer.
- Sheffali (8/5): - The property is located within walking distance from Burj Khalifa and Dubai Mall, making it a convenient option. The hotel has good service and helpful staff. The key card was not working properly so our lights kept getting switched off but other than that the stay was nice.
- Nisha (10/5): - Brilliant staff and beautiful place
- Daniel (10/5): - If you want to walk to Dubai Mall it will take you 15mins just to cross the road, the traffic is mental.
- lovepreet (10/5): - Nice and affordable place to stay if u want to exlore dubai downtown.
- Balveer (10/5): - Outstanding Service and Hospitality – A Truly Memorable Stay! I recently stayed at Swissôtel Al Murooj Dubai, and I can honestly say it was one of the best hotel experiences I’ve had in Dubai. From start to finish, the service was absolutely top-notch. The reception team were incredible—so friendly, professional, and helpful. They made the check-in process quick and easy, and were always available to assist with anything I needed throughout my stay. It really set the tone for what turned out to be a fantastic visit. I also want to give a big shoutout to the pool attendants, who were consistently attentive and courteous. Whether it was bringing fresh towels, helping find a great spot by the pool, or simply offering a warm smile, their service was flawless. And of course, I can’t forget the room cleaning staff. Every day I returned to a beautifully cleaned and organized room. The attention to detail was impressive, and it truly added to the comfort and luxury of the stay. This hotel exceeded all expectations—not just because of its excellent location and amenities, but because of the amazing staff who genuinely care about the guest experience. I highly recommend Swissôtel Al Murooj to anyone visiting Dubai. I’ll definitely be returning!
- marioye (10/5): - The one thing that stood out about this hotel if nothing else was the customer service I cannot rate this hotel any higher than I’ve rated them if I’m able to rate them 100 I would. From check-in to check out, the entire staff went above and beyond to help make our trip memorable. Rupa at the front desk was helpful in giving us tips on where to go and what to do. the 2 managers at the front desk, I don’t remember either names, but they were also beyond helpful. I know the hotel is going through some renovations and I look forward to return soon . Thank you all for making this a wonderful vacation.
- Kristen (10/5): - Great property, room, staff, everything! They had a breakfast buffet each morning, and although it was good, it was a little chaotic. Perhaps a better way to direct a line around it, especially for the omelette station would help with people cutting or shoving themselves in front of others would help. Otherwise we loved and enjoyed everything else!
- husnain (2/5): - I spent 4 nights there they were doing construction on the upper floor from morning 7am to until idk when because I would leave my room at 11am. I wouldn’t sleep all night or the morning because they have club and people raving there car so loud. Also the room service was bad. Complained 3-4 time all they had to offer was free ride to airport.
- Tanya (10/5): The Perfect Stay - My stay was amazing! My room was gorgeous and clean. I loved the fish tank in the hotel lobby too! The staff was amazing! Ahmed, the hotel manager, made sure everything was perfect! Michael made sure there was a shuttle waiting for us at the airport. The drivers were all professional and nice. The hotel was in walking distance to everything! The surrounding area was safe and the hotel staff made sure we had sure we had proper directions to sites and car arrangements for sites that were far away. Make sure you attend seafood night at the hotel. The food was incredible! Also, the Coco lounge on site was incredible too. Claire, the hostess was so nice. The food was great too. The aesthetics were perfect.
- Vidhi (4/5): - We booked a room with 2 beds but they said they messed up booking and gave us a room with single bed. There was construction somewhere around hotel that started at 8am daily and it got very loud and we couldn’t sleep . We requested to move to a higher floor but once again got the same reply that no room is available.
- Humaira (10/5): - Very helpful staff who offered to take our luggage to the rooms.. Thrre was daily cleaning of rooms and breakfast buffet was very good.
- Alexander (10/5): - great rooms great service
- Paraschiv (10/5): - We really enjoyed staying here
- zaiga (10/5): Close to Dubai Mall - A variety of sights and shops within easy walking distance. Not much in 'cafe', but the Mall is nearby for meals. Pity the Metro is not more convenient. Took taxi to and from airport.
- Karen (10/5): - Everything was fabulous at this lovely hotel. Enjoyed every minute. Staff were so helpful
- Hasan (2/5): - I have been staying at Al murooj every year and never had an issue. Unfortunately this time it was a horrendous experience. I usually stay at the hotel but this time wanted to try the apartments since I wanted a bigger space. But when I went in it was the most old and disgusting thing I’ve ever seen. So told the Manager if there is a way she can move us to the hotel and that we are loyal customers. Unfortunately she wasn’t helpful at all. I think she should’ve worked something out with us bc this was always our go to hotel in Dubai and now we’ll never stay there ever again after this experience.
- Hanna (10/5): - Wery good experience! Location of this hotel was perfect.
- KETAN (10/5): - It was an excellent stay would stay again . Staff was excellent
- Nisha (10/5): - We stayed here in Room 427 March 13 to 16 2025. Very clean rooms, friendly staff. Easy check in and out. The room did not have the best views, but again we were not in room for long, so was least of our worries for this time. Next time I would request a room with better views. Staff was amazingly friendly. Housekeeping was on time and good. Convenient location, right across from Dubai Mall, we walked to the mall, fountains and Burj Khalifa. 15 mins or less taxi rides to every other major place in Dubai. Taxi and Uber easily available at entrance. Would definitely stay here every time I am in Dubai. Next time hopefully with more time so I can experience the entire hotel amenities, gardens, pool etc. which I missed this time in my short trip
- RAVI (10/5): - Excellent location and spacious. Carpet in room is a bit old but I guess okay for the price charged.
- Kimberly (10/5): - They made sure they're guest was comfortable. Rooms were clean every 4 hrs, staff was very attentive. I would definitely be back to visit and stay
- Mustaq (6/5): - The property is 4 star
- sanjay (10/5): - I like the property oasis in the desart
- Mayank (10/5): - A very good hotel in downtown Dubai with walking distance to all downtown attractions.
- sunil (10/5): - Prime location
- Rahel (10/5): - The room is clean and the breakfast is good.
- Aqsa (8/5): - The property was close to Dubai Mall, within walking distance! Staff was nice and excellent, as well. Breakfast buffet was ok. Could have been more nice.
- Ashley (10/5): - Lovely hotel in a good location. Staff was exceptional and went above and beyond to make my stay special. Breakfast was amazing- so many options! Room was gorgeous with a super comfy bed! I was sad to leave!
- Asif (10/5): - First night was not good but staff helped right away to facilitate us and gave us another room. Wonderful stay. Will come again.
- Eddie (8/5): - Need renovation
- Stephen (10/5): - We stayed at the Swissotel and had a very enjoyable time. The room was clean and spacious with a large king bed. The best part of the hotel is the staff who go out of their way to help you enjoy your stay. The only negative is the room had the shower in the bath and you need to be very careful using to ensure you don’t fall. Maybe challenging for someone with mobility issues.
- Syed Fasih (10/5): - Very good
- Nicole (6/5): Needs major refurbishment - Service and location were good, but hotel is very rundown and in desperate need of refurbishment. Leaky taps, doors and safe which don’t lock (admittedly they were repaired straight away), carpeting needs stripping and replacing, awful stuffy smell every time we came back into the room. Access to the larger pool area was all too hard, as it’s not part of Swissotel so we had to provide personal details and own towels, plus no wifi in that part. Disappointing but served it’s purpose by being close to Dubai Mall.
- DILANTHA (10/5): Fantastic Stay - The location was ideal for everything we wanted to do, and the hotel was amazing.
- Pavel (10/5): - The electric plugs in the room are universal, work for UAE, European, American devices. BUT the business center is outdated. Thete are UAE plugs only, my connection plug was unstable and I had to fix it by a chair. The desktops are slow and do not allow to use zoom connection and, certainly, no option to fownload zoom application (the last is understandable). I am thankful for the opportunity to work in the business centet during late night, but that place must be renovated without delay. All other things are nice.
- Nigel (8/5): A lovely hotel - A lovely hotel well situated. The hotel staff were very helpful and friendly. The rooms are large and functional. We had an apartment which was beginning to look a little tired and needed redecorating but it was still in good condition. We would stay there again.
- Remed (6/5): - The rooms are poorly finished. The comfort of the users was the last thing on their minds. The water from the shower leaks onto the bathroom floor. The shower mixer is stationary. You can slip when getting out of the bathtub. All the lamps in the room and their switches are very inconveniently located. It is unclear how to turn off the light in the hallway, which makes it very difficult to sleep. The air conditioner does not remember the set temperature and always turns on at 18 degrees. Sometimes it turns on by itself. The general condition of the hotel is dilapidated, many places require repair. The buffet is completely inconvenient. The dishes are located very far from each other. You need to stand in line to eat scrambled eggs. At breakfast, no one will offer you tea or coffee, like in other hotels. You have to go and make tasteless coffee in the machine yourself. There are no large cups next to the machines and there are not always saucers for the cups. Due to the use of small cups, the machines are always flooded with spilled coffee. Apparently, the hotel does not know anything about paper napkins. If you give your car to valet service, be prepared to wait for it for a very long time.
- May (6/5): - Under construction Slow front desk service Delayed receiving room Bathroom shower floods
- Jenny (8/5): - Almost everything was good, except the currency exchange rate at the front desk, It was very bad. So if you want to pay them , the best way is to pay the local currency, even if use the credit card, the rate is still better than them.
- Andre (4/5): Bad Experience - We stayed at two different apartments and its is old and needs care.. cold shower, the air con temp controal didn't work, cold showers and the list goes on...
- Girish (10/5): Dubai stopover 8-13th Dec - Loved staying here. We took 2 bedroom apartment and it was very spacious. Bathrooms and toilets were spotless. Located right next to Dubai mall it was just 10 mins walk. The staff were very friendly and helpful. The property has 2 big swimming pools that my kids enjoyed a lot.
- Helen (8/5): - Reasonably priced, well located.
- Verified traveler (6/5): Very very average place - The pictures and reviews are deceiving. The hotel is well located, but the place is very old. We stayed in the 2BR suites, entrance is on the side in a weird street, staff was not pleasant, room was big, but really old. Do mot recommend
- Rimple (10/5): - Excellect!
- anders (4/5): Big disappointment - Very tired hotel. Total mess due to renovation. Asked four staff of ways to the pool/gym. Got 4 different answers. As a gold memeber asked For upgrade. Got a down grade. Iof a 45 sqm king size bed I got a 30 sq queen size bed, w a bath tub big enough for a foot bath. Has no Swissotel feel to it nor Sofitel. More of a Mercure feeling. Even their graphics on the walls look cheap. Breakfast very bad selection. Over crowded. No atmosphere. A british pub was slightly less crowded. But swissotel, really! I thiught acvor can do better than this. Dusit thani and sofitel are much much better choices here. They sent tons of pre arrival upsell offers but not a word about messy construction.
- Felicisima (8/5): - Swissotel is perfect for my family walking distance to Dubai Mall, 30 minutes walk to museum of the future, the pool is very nice service is excellent
- Denys (4/5): - At check in they could find our reservation - not sure whether this was their problem or Expedia whom we booked through. On entry to our room there was water leaking through the ceiling - to their credit, a maintenance man turned up reasonably quickly and fixed the problem, but then did not arrange for someone to replace a wet towel that we had put down on the floor to catch the water and stop us slipping over. Overall, less than impressed
- Robert J (10/5): - Good hotel, location is great, just a short walk to Dubai mall. Worked perfectly for our hop on hop off tour. We booked the 3 bedroom room, it’s massive. Says it sleeps 8 but really only sleeps 6. Overall this is a good location and a good hotel. It’s a bit run down but for a central location with a big room it was great value.
- Agha (10/5): - Amazing property. The apartment is hige
- Benney (8/5): Very Good but... - The hotel in good area very close to the Dubai mall and burj Khalifa. But our room was on the road and its very noisy all the day and night even when the windows were closed.
- Pawel (6/5): - Arrived at at hitel 3am. Had to book for two nights. Check in was fast, room.was big and clean. Only concern i have is, gave my phone number at check in. Only place i provided my cell number. Next day i get a scam text posing as Dubai Police issuing me a speeding ticket. For $500. Seems my phone number was sold to scamers.
- Brendan (10/5): - Great location next to the Burj Khalifa precinct. The two pools were great for the kids and the staff are very helpful. Room is getting tired and needs an update.
- Verified traveler (2/5): Terrible/extremely bad and unacceptable service - First booking for 2 nights from September 13 September to September 15th. I and my husband had another booking with this hotel from September 23rd to October 2nd, 2024. We asked hotel to store our luggage at no charge because we had another confirmed booking. They refused and gave us an estimated charge of $600 cad. We talked to the night manager and at least 6 different staff members but they refused. Second worse and unacceptable thing they did was to blame us for stealing a ten cents worth of pop corn pack from room which we were unaware of its existence. 3rd worse thing was, we were offered free breakfast upon our complaint which we never received. 4th worse thing is, hotel is not even 3 stars, very old.
- Verified traveler (4/5): - This was a nice place. The problem I had was when we arrived I had to unload the Uber and put everything on the luggage cart and push it inside. Not a problem. But after I checked in the receptionist said the bellman will take my stuff to the room. I said it wasn’t necessary and she said he had to. After unloading my stuff, and placing the bags however with heavy stuff on top of bags that had breakables in them, this guy stood by for a tip. Tip for what? I did more than half the work. Typical Middle East shenanigans people want money for hardly doing anything.
- Hope (4/5): - We stayed in the Apartments and they were FAR from Luxury 5 star. The photos online really do not represent this hotel. Old, dated and smelly. A few issues with the showers which were promptly fixed. Very spacious but not 5 star.
- Jaggi (6/5): - No Smart tvs
- Michelle (10/5): - Property was great to stay at, lots of things to do around, Staff was friendly and attentive.
- Cihan EFE (10/5): - It was for a business trip for my family, it was good for the wide area but a bit need cleanless
- Feda (10/5): - Little outdated. But very clean and the service by staff is great.
- Nancy (2/5): - Worst place ever
- Sahar (4/5): Very bad hotel - Very bad We pick non smoking room But smoking smell was every were in the hotel Breakfast was very poor Very bad coffee
- Yosef (10/5): Best value for money with a great location - Has an amazing stay. Very comfortable bed. A bit small for a couple for my opinion but overall great. Staff was very welcoming and kind. Room was clean. Breakfast was so so.
- Simon (10/5): - Nothing
- MOHAMMAD HABIBULLAH (10/5): - Its a very clean hotel appartment.all the employees are very polite and nice.the location is very good, walking distance to dubai mall and burj khalifah.i would definitely recommend this hotel .
- MILINDA (8/5): - Helpful friendly staff.
- Rahil (4/5): - Very old property
- Amirhossein (8/5): - hotel is well located near to Dubai mall. breakfast is good. rooms are big enough
- israel (10/5): - Perfect location, in front of the Dubai Mall. Awesome hotel, delicius food.
- Yasin (2/5): - The day after leaving the hotel, I realized that I had left my clothes in the bedroom closet, and I immediately informed the hotel officials by text about this, and until now, three days have passed since I left the hotel, and I have not received any response from the hotel officials. I came to the conclusion that the managers of this hotel do not have any responsibility or importance towards their customers. I am now in Canada and I am very sad about this because one of my friends is going to come to Canada from Dubai soon and he could bring my clothes with him to Canada. This may happen to any customer and the hotel managers should feel responsible for the passengers' belongings and at least respond to their messages. For this reason, I give this hotel a low rating because they do not care about the requests of their customers.
- NIBRAZ (10/5): - excellent location 10 min walk to dubai mall, very friendly and helpful staff. clean and classy hotel. very good breakfast. Love the pool. The gym was under renovation which was the biggest downfall for me.
- Paaka (8/5): - The closeness to downtown Dubai.
- Verified traveler (10/5): - Fantastic hotel with amazing amenities
- Liliana (10/5): - Great place to stay. This is my 3rd time to stay. Everything is great, staff, food, swiming pool, very close to shopping mall, transport. Perfect place to stay.
- Alok (8/5): - The property is a little underwhelming compared to the photos. It looked grand and incredibly big in the photos but we were in apartments which was next to the main hotel. We had to get lifts on Golf carts to go to the main building for breakfast every morning. The apartment was nice in itself and sufficient for our needs but it lacked the grandiose that we were expecting from the Pictures of the property. The pool was good. Kids had fun in it. The best part is the staff. Very hardworking and polite throughout.
- Wei Feng (8/5): - Great location
- Fawaz (10/5): - Supriya was really helpful during my stay , she helped me a lot.
- Mohammed (10/5): - good
- Carlene (10/5): - Staff were incredible
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