Kenton Palace Bariloche
Location: Morales 338, San Carlos de Bariloche, ar
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Stunning Lake Views
At Kenton Palace Bariloche, indulge in the ultimate comfort with suites boasting breathtaking views of Nahuel Huapi Lake. The spacious living rooms and hydromassage tubs offer a perfect retreat after a day of exploring downtown Bariloche.
Relaxation and Wellness at Your Fingertips
Unwind and rejuvenate at the hotel's spa, equipped with a sauna, Scottish showers, massages, gym, and beauty treatments. Pamper yourself and experience true tranquility during your stay.
Exquisite Dining Experience
Savor delectable international dishes and regional specialties at the Araucaria Restaurant, located conveniently next to the impressive lobby. From Carpaccio de Ciervo to Trucha, indulge in a culinary journey that complements your luxurious stay.
Book your stay at Kenton Palace Bariloche now for an unforgettable experience in the heart of Bariloche.
Important Information
Please note that Shuttle service must be informed 72 hs before.
Please note Pet charge is 20USD + IVA per pet.
Please note that the hot tub is closed during Sundays.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
The hotel will request proof of payment of Ecotasa at the time of check-in The hotel does NOT carry out the ecotax collection management, it must be carried out by the guest independently.
IMPORTANT ANNOUNCEMENT - KENTON PALACE BARILOCHE
Work of renovation in rooms starting October 20, 2024. This project will raise the level of our structure, providing an even better hotel, with all the bathrooms of the hotel completely renovated. We appreciate your understanding.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Baby safety gates
- Paid WiFi
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Snack bar/deli
- Playground on site
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Wine release events
- Reception hall
- Garage
- Health or beauty spa nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Studio
1 King Bed and 1 Twin Bed
322-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe and phone; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
-
Superior Room
1 Double Bed OR 1 Twin Bed and 1 King Bed
431-sq-foot room with lake views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk, safe, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
-
Triple Studio
This triple room features a sofa and mini-bar
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Accessible by lift
- Key card access
-
Family Room
2 Queen Beds
431-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe and phone; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
-
Classic Double Room
A spacious room with either lake, city or mountain views. It features a 32" flat-screen TV, mini-bar and heating.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Accessible by lift
- Key card access
-
Double Studio
A spacious room with either lake, city or mountain views. It features a 32" flat-screen TV, mini-bar and heating.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Accessible by lift
- Key card access
-
Family Suite
A spacious room with either lake, city or mountain views. It features a 32" flat-screen TV, mini-bar and heating.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Accessible by lift
- Key card access
-
Family Room (2 Adults + 2 Children)
A spacious room with either lake, city or mountain views. It features flat-screen TV, mini-bar and heating. The room can accommodate 2 adults and 2 children up to 11 years old.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Accessible by lift
- Key card access
Guest Reviews
- Hugo (10/5): Muy lindo hotel bien ubicado.onun personal excelente - La ubicación limpieza y comodidad Está difícil el estacionamiento
- Dinah (3/5): -
- Melisa (10/5): -
- Iván (7/5): -
- Roberto (9/5): Placentera - La ubicación y la atención del personal El edificio le falta mantenimiento
- Luciano (7/5): - Destaco la cordialidad del personal, el desayuno completo y la ubicación del hotel El baño es chico y sin ventilación. La mampara de la ducha es chica y al ducharse se moja el piso. La humedad del baño se traslada a la habitación y permanece durante mucho tiempo
- Jakob Cornelis (8/5): -
- Sandez (8/5): -
- César (8/5): Satisfeitos - Localização, acomodações, atendimento, serviços prestados. O piso do banho fica todo molhado quando se toma banho. Necessário repensar sua concepção.
- Hardy (9/5): -
- Natalia (10/5): -
- Miguel (10/5): -
- Silvia (9/5): Muy bien - El personal muy amable! El servicio de internet, en las habitaciones malísimo.
La zona del spa, le falta un poco mejorar la pileta y el sauna. Creo que con un poquito de amor y dedicación llegaría al 10. Pero tengo que decir que la pasé muy bien. Los empleados han estado fantásticos en todo momento.
- Fabián Marcelo (8/5): - Tanto el desayuno, como la ubicación y la atención del personal, excelentes. La relación calidad precio, también. El estacionamiento. En un hotel de esa categoría debería ser gratuito, cubierto y seguro.
- Juan Jose (10/5): - El hotel Muy céntrico
- Velupp (10/5): -
- Yañez (9/5): - Atención del personal y ubicación Habitación muy pequeña y mismo desayuno los 3 días
- wilhelm (9/5): excelente atencion del personal - desayuno completo y buena ubicacion sin comentario
- Stella (8/5): - Atención personal y desayuno muy abundante La habitaciones muy chicas
- Lucas (9/5): Ótima localização - Fiquei apenas uma noite no hotel, por conta de um cancelamento de voo. O hotel me surpreendeu positivamente, uma vez que fica extremamente próximo à avenida principal, permitindo todos os deslocamentos básicos a pé. A estrutura é confortável, com um quarto amplo, com bom chuveiro. O café da manhã estava muito bom e a equipe do hotel foi bem prestativa. A cama de casal são, na verdade, duas de solteiro, o que deixa um pouco desconfortável. A estrutura de academia é péssima, possuindo apenas duas esteiras e poucos halteres. Os elevadores demoram MUITO e são extremamente pequenos (capacidade para apenas 5 pessoas. Cheguei a ficar 10 minutos esperando até chegar)
- Mari (1/5): For 4star they are missing 3. - The staff was friendly We stayed in a room on the fifth floor, which was the top floor of the hotel, and it felt like all the heating and ventilation systems of the entire building were operating right inside our room. The noise was constant and made it very difficult to relax. When we complained, the staff came to the room several times but failed to acknowledge the problem or offer any real solution.
After insisting multiple times, they eventually moved us to another room — which was literally a third of the size of the original one, looked at least 20 years older, and was located on the first floor. In that room, we could hear everything: guests coming in and out, talking loudly in the hallways, and showing little consideration for others. All the noise echoed straight into the room.
It was an awful night, and we couldn’t get any sleep at all. For a 4-star hotel, it’s missing at least 3 stars when it comes to comfort.
- Mari (2/5): If you dont like to sleep, it is a good place - The staff was friendly We stayed in a room on the fifth floor, which was the top floor of the hotel, and it felt like all the heating and ventilation systems of the entire building were operating right inside our room. The noise was constant and made it very difficult to relax. When we complained, the staff came to the room several times but failed to acknowledge the problem or offer any real solution.
After insisting multiple times, they eventually moved us to another room — which was literally a third of the size of the original one, looked at least 20 years older, and was located on the first floor. In that room, we could hear everything: guests coming in and out, talking loudly in the hallways, and showing little consideration for others. All the noise echoed straight into the room.
It was an awful night, and we couldn’t get any sleep at all. For a 4-star hotel, it’s missing at least 3 stars when it comes to comfort.
- Humberto (9/5): - Localização! O valor cobrado foi bem maior que o estabelecido pelo booking.
- ulluaad (4/5): -
- ulluaad (4/5): -
- Alejandro (10/5): Exceptional -
- Juan (6/5): - El hotel se encuentra bien ubicado la cama es buena y el desayuno estuvo bien, sin embargo hay que tener en cuenta que la calefacción la colocan bien fuerte y las habitaciones son muy calientes pedimos que le bajaran a la temperatura y nos indicaron que no podían y nos enviaron un ventilador que hacía bastante ruido me parece que el servicio es terrible
- Gerardobyk (4/5): Poor hotel in all the aspects - No ac in this hotel exactly as for all. No ventilation in the rooms with windows to sun. Poor spa and room 210 noisy due to compressors near the windows. Noisy street during the day. Overall poor place. You better pay more and get at least a place with less noise
- Stefansson (4/5): Disapointing - The room was nice and the bed was comfy too expensive and facilities were horrible, the swimming pool looked like a dirty pond and i smelled a lot of mold, the sauna was way to cold and the gym was bad
- Mario Enrique (4/5): - La ubicación es excelente pero el hotel está descuidado, por 2 días no pusieron shampoo
- Agostinho (10/5): MELHOR DE BARILOCHE - MELHOR DE BARILOCHE
- Andres (8/5): - Great location, breakfast was good and staff was friendly.
- Gary (6/5): Pleasant - Breakfast was fine but no water supplied no tea making facilities location okay Very dark more light
- Udo (8/5): - Die Zimmerfenster könnten besser gedämmt werden
- ANTONIO EDUARDO RIBAS (10/5): excelente - tao boa que aumentei mais uma diária
- 845coreyj (4/5): Been a pilot 25 years. I know hotels. Go somewhere else. - Not a 4 star by any standard. Rooms are small. They are hot even when it is 40f out side. You have to open a window to keep them cool. Then you get street noise. No way to control temp. You shower whole bathroom is wet. Room is to small way to small. Bed is to singles pushed together. Location is the only good thing.
- Estefany (8/5): Very good -
- Verified traveler (8/5): - El hotel es antiguo pero bien ubicado, muy cerca del centro cívico. Lo malo es el personal del lobby, desinteresado y no intentan resolver ningún problema. Poco atentos y si uno llamaba por telefono lo único que querían era cortar. El Spa está bien el jacuzzi pero no asean entre pasajeros y no dejan toallas para secarse.
El desayuno adecuado pero el personal amable al igual que las mucamas.
- Stay757297 (2/5): No good cost benefit - Booked room that was not available, so the option offered were downgrade take it or leave it. Reception not polite, breakfast very basic for the price, internet doesn't work all and nobody solves. If you need a good cost benefit, it's not the hotel to come.
- Dino (5/5): it's an okay hotel in the centre of Bariloche. - The location is very central.
- Jean (8/5): - Good place to stay, good breakfast, but the internet doesn’t work, not slow, just didn’t work at all.
- Nataliaps777 (2/5): CHARGED TRIPLE, rude, never stay there! - NEVER STAY THERE!
I originally booked at another hotel (Cristal ) the day before they cancelled on me and just sent my booking to this hotel. With a "discount" 3 days later I was charged triple yes triple!!! I called them to resolve this and was responded by there is nothing they can do, while I sent the 3 extra charges, the response was also very rude! Now I am trying to fix this through my bank, but this situation became extremely frustrating.
- Denis (6/5): Pleasant -
- Claudia (10/5): wonderful - Everything nothing
- Federico (7/5): Good -
- Bonini (10/5): Exceptional -
- Emanuel (7/5): Good -
- schtephanie (2/5): - Las
Camas duras, me dolió la espalda y cuando me fui me cobraron 6000 pesos argentinos por estacionamiento de dos noches que nunca me dijeron que cobrarían, simplemente me las cobraron y sin dar pie a reclamo
- Guadalupe (9/5): Superb - Location N/A
- Gerardo (8/5): Very good -
- Marina (9/5): Superb -
- Pamela (7/5): Good -
- Pecetina (6/5): Beware of this overqualified 4-star hotel - The assigned room #110, on the 1st floor, had a view to a tiny yard full of split air conditioning compressors (10 units) and two other unknown noisy engines (photos). Room area was 9sqm (less than 100 sq feet). No air conditioning inside despite W orientation to sunset, 29 degrees Celsius and no fridge for fresh water. Toilet had neither window nor ventilation. They gave us a noisy old fan (see photo). Excuse for not changing room was full occupancy. Manager José María only showed up late next morning claiming that Stars awarded did not follow international rules but "depended on different criteria". Only after informing him about our online claim to local Tourism authorities he change his speech and "kindly offered a new room, with AC, fridge, right área, and ventilated Toilet. ROOM #110 and upper *10 tiny rooms should not be sold as belonging to a 4star hotel. DO NOT ACCEPT ANY #10 ROOM NO MATTER THE FLOOR.
- Oscar (7/5): Good -
- Veronica (1/5): worst ever - They publish a room which has nothing to do wogh the reality. Nothing.
- Tiffani (4/5): Disappointing -
- Verified traveler (2/5): Solo quejas sobre Kenton Palace - Es el peor hotel que he contratado por hoteles.com. Desde la atencion de la gente de recepcion, hasta la comodidad de las habitaciones es todo pésimo. No tiene absolutamente nada de lo que deberia tener un Hotel 4 estrellas. Las fotos de la pagina no tienen nada que ver con ls condiciones actuales del hotel, la cama king son dos camas individuales unidas, la habitación es pequeñisima, todo el mobiliario es viejo. Gimnasio y jacuzzi tienen un costo extra. Al llegar al hotel tubimos que esperar mas de 1 hora y media en la recepcion para poder entrar a la habitación porque no la tenian lista y se nos pidio que realizáramos la cancelacion de la estadia en el hotel, argumentando que el pago realizado en hoteles.com era solo una seña y no iba a ser cobrado, lo hicimos y luego se realizaron ambos cobros por lo que pagamos en duplicado la estadía y el hotel no nos dio solución para el reembolso. No Tienen ningun servicio ni atencion a la altura de un hotel 4 estrellas.
- Yuliana (10/5): Volvería - Muy bien el hotel en general destacando la ubicación en el mismo centro cívico. Lo recomiendo ya sea en familia o sólo.
- dario (4/5): demasiados problemas para definirse 4 estrellas - llame antes de reservar para chequear todos los aspectos.
Estacionamiento
spa
wifi
desayuno
camas
precios en pesos o dolares...
finalmente todo lo que me dijeron fue al reves y lo unico que pretendieron fue intentar justificarse en lugar de resolverlo
- dario (4/5): Preguntamos todo antes de reservar y paso igual! - llamamos para preguntarles todo antes de reservar por "HOTELS.com" y asi y todo "nos dieron informacion no consistente". como la tarifa era no reembolsable, nos vimos "presos" de esta situacion.
el estacionamiento queda a 1 cuadra. no se puede estacionar en la puerta para cargar y/o descargar el equipaje. Habia olor a cigarrillo en el piso (3 piso). El horario del "spa" es de 17 a 21 unicamente. la cama que pedimos era matrimonial y nos dieron dos camas unidas.
lo mejor, lejos, el desayuno y la ubicacion.
buscaremos otra opcion para la proxima estadia en Bariloche.
- Verified traveler (8/5): - El hotel es muy limpio, las habitaciones me parecieron amplias cómodas pero un poco frías.
- Verified traveler (8/5): - El servicio correcto durante el dia, en la noche con el cambio de personal baja mucho la calidad de su servicio. Durante la mañana y la tarde es excelente pero luego se les "olvidan" las cosas a los empleados del turno noche.
- Verified traveler (10/5): - Muy buen desayuno, atención de primera. La habitacion en óptimas condiciones
- Maria (8/5): Prima - Prima, mooi centraal. Verouderd sanitair. Onduidelijk waarom 4 sterren. Op een enkeling na heel goed personeel.
- Maribel (6/5): - En general estuvo bien, sin embargo, en el desayuno faltan, jugos fruta y acompañamientos sin azúcar.
- Verified traveler (8/5): - Muy lindo lugar, buena ubicación a un paso del centro
- Ramón (10/5): Muy satisfecho - Excelente ubicación, servicio extraordinario, desayuno completo. Relación precio vs. Lo arriba indicado, máxima puntuación.
- leniza (10/5): - O hotel tem uma excelente localização, os recepcionistas muito educados e prestativos, café da manhã delicioso, porém, sem variações. Ganhamos translado gratuito de ida e retorno. Em Bariloche é necessário pagar taxa de turismo que equivale a +- 50,00. Facilidade no parcelamento pelo hoteis.com. Estou muito feliz com minha estadia e indico o hotel.
- Gabriela (10/5): - Localização perfeita! Todos muito simpáticos e atenciosos!
- Verified traveler (8/5): - Nearly everything was excellent: welcoming staff, clean and comfortable room, superb breakfast. The only thing that was not up to par — and is the reason I give the property only an overall rating of 4 — was the strength of the wifi signal. In my room I had to go to the bathroom to read email: from the bed or desk I couldn’t connect.
- Rosangela (6/5): Aquecedor super quente - Fiquei 7 noites. Funcionários prestativos sempre prontos a ajudar. Hotel bem centralizado e perto de tudo. Porém; o aquecedor é central e o hóspede não tem controle sobre a temperatura ambiente do quarto, e isso foi MUITO RUIM pois esquentava de uma forma insuportável, tínhamos que permanecer de janelas aberta, e para atenuar, nos ofereceram um ventilador que deixamos ligado todo tempo enquanto estávamos no quarto. O café da manhã sempre igual, pouca variedade, não tem frutas, muito pão e massas. O frigobar tivemos que pedir para trocar duas vezes, ainda assim não funcionou, não gelava nada e nos causou estresse. O banheiro é pequeno, não tem um balcão na pia para servir de apoio com os produtos de higiene pessoal, sem falar que não tem Box, só uma pedaço de vidro, que vc toma banho na preocupação de não alagar tudo. Não mudei de hotel porque já havia pago muito antes. Essa foi minha experiência, se eu ainda fico nesse hotel? Com certeza NÃO mesmo!
- Sabrina (8/5): - Muy buena experiencia y excelente ubicación. Solo me molesto el ruido del pasillo o ascensor. Desayuno muy bueno al igual que la atención.
- DAVID (8/5): Puede mejorar - Muy bien atendidos, central y confortable. Sin embargo fallaron en cobrar un impuesto del 21% cuando era viaje turista y la piscina realmente es un jacuzi.
- Denis (10/5): - Ótimo hotel, o sistema de calefação transformou nosso quarto em uma estufa, mas parece que é um padrão de Bariloche. Rs tirando esse problema hotel bem correto com otimo custo e benefício.
- Edgar (4/5): Bonito lugar, malas experiencias - El lugar del hotel céntrico, cerca al centro cívico.me molestó que en sus servicios ofrecen Transfer al y del aeropuerto y no lo cumplen. Yo mandé un mail para que me recojan del aeropuerto en la mañana del día de mi llegada ( llegué por la noche), yme contestaron que no podían. Para el retorno, 3 días después volví a solicitarlo con tiempo y me contestaron directamente en recepción que no me correspondía porque no me hicieron el Transfer de llegada. Finalmente me parece que es un servicio que lo promocionan pero no lo cumplen.
Tienen un restaurante que solo ofrece cena a partir de las 8 pm. Tuve la mala suerte de estar muy agripado por el frío del lugar y no salí un día completo del hotel para recuperarme y no pude almorzar en el hotel por que estuvo cerrado.
- Verified traveler (8/5): - Staff at reception was well informed, polite and extremely helpful.
Excellent breafkast
- yaniv (6/5): its ok ish - great location but the room was 2 small and you can hear the neighbors.. we actually had a door connecting to the next room and you could hear them snoring
- Verified traveler (10/5): - Muy buena ubicación, habitación cómoda y de buen tamaño, el horario de check out me parece muy temprano 10:30am
- Verified traveler (6/5): Regular - Já fiquei neste hotel duas vezes antes. É bem localizado, mas simples e com pouco conforto. Já se beneficiaria de uma atualização nos quartos. O café da manhã é tipico do local e o staff é atencioso.
- Verified traveler (8/5): - muy buena la ubicación. No me pareció bien que cobren $ 160 extra por una noche de impuesto municipal municipalidad, ya que no fui como turista . Fui a una consulta medica.
- Verified traveler (10/5): - 酒店位置相当好,离市中心不远,最负盛名的PAPANUI巧克力店也不远,酒店干净,早餐也好!离公交车站也很近,大超市就在一个街区的距离,东西很丰富,超市对照面一家吃羊腿的,据说烹煮要4个小时以上。价格也不贵。
- sandra (8/5): bem localizado - ótima localização
- Ariel (10/5): Value for money - Good breakfast, good location- one street from the Main Street.
- I (8/5): - Good quality hotel, well located for central Bariloche. No frills but well priced and functional.
- Verified traveler (4/5): Problemas com o serviço de Transfer - Segundo o expedia no descritivo de serviços o hotel disponibiliza transfer de ida e volta para o aeroporto. Mas foi negado para mim por que teria que entrar em contato com 72h antes. OMeu contato foi dia 1/9 (via aplicativo expedia) e a reserva era para 6/9, ou seja, mais de 72h. Mas não aceitaram. Em nenhum lugar menciona a necessidade de informar com 72h de antecedência. Pareceu desculpa para não terem a despesa :(. Outro problema do hotel é os quartos, quando venta em Bariloche (o que ocorre com frenquencia) o quarto fica com barulho (problemas de manutenção), prejudica muito para dormir. Quando questionei a pessoa que levou as malas, falou que e' em todos os quartos. Hotel ruim. Sugiro não ficar hospedado neste hotel. Minha experiencia não foi nada boa.
- Paula (10/5): Férias na neve - Viagem muito agradável a Bariloche com minha família, hotel bem localizado com boa estrutura. Gostei muito
- Verified traveler (8/5): - Friendly staff, nice breakfast, nice hotel and very good location
- Guillermo (4/5): Not recommendable - The hotel it is far to be a 4 stars, the rooms does not have air conditioning, so you must to suffer the central heating system, you must extra pay if you want to use the spa facilities (information that is not part of the advertising), and the hotel's area is really noiser. Maybe if you are looking for bohemia, it is the right place, but I'm think that there are better options in Bariloche for that price.
- Joseph w (8/5): first night in bariloche - Comfortable and friendly staff; our room was @ the end of the hall and WiFi signal was fair to weak only. They knocked on our door evening prior to remind us check out was 10:30 am. They then knocked again @ 10 am to insure we knew to leave... In fairness to this comment, it was high season and they needed to prepare for next guest.
- Georgina (8/5): - Facilities: Nice , room was small; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;
breakfast was nice
- simha (6/5): Great place in Bariloche - An oldish hotel but the location is great
Staff speak good English and are very friendly
Breakfast is good too with excellent unlimited serve of hot chocolate
- Verified traveler (6/5): Small Room, Maintenance Issues - Double room rather small. Bathroom light stopped working with a smell of overheated wiring. Central location, breakfast OK
- B. (10/5): - Facilities: Nice ; Value: Affordable; Service: Remarkable; Cleanliness: Immaculate;
Strategically located. Smack in the middle where you can walk all over bariloche.
- Ayesha and Farouk (8/5): Great for tourists - Enjoyed the stay - very helpful staff who assisted us in every way to get ourselves organised for tours during our short stay
- Verified traveler (6/5): Kenton palace bariloche, central but noisy - Hotel was fine, handy for shops, restaurants and bus departure for Chaltein, the only problem was there was no air conditioning, therefore we had to leave a window open which meant we didn't sleep due to noise as its on a steep hill and on the route home for drunk hostel stayers! Very helpful staff! Wifi costs extra!
- Nick (8/5): Pleasant stay, very convenient location... - My wife and I stayed here in December 2011 for five nights, whilst we were touring Argentina. We had a pleasent stay at the hotel, which boasts to be a four star hotel, although if you think good quality three star (by European & American standards), then your expectations will be about right. Prior to staying here, I read a number of negative reviews on Trip Advisor and found them to be unreliable. This hotel is clean, then beds are comfortable and the facilities are as advertised. The rooms are a little on the small side and were very much in need of air-conditioning, -particularly since there were also signs on the windows, requesting that windows were not left open, due to the winds. I was also disapointed that the hotel makes an additional surcharge for the Spa facilities.
- IC the traveller (8/5): Nice hotel and nice location - The hotel was very comfortable; nice attentive personnel, I liked the location too, away from the noise of the main street. I would recommend this hotel any time.
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