Zeynep Sultan Hotel

Location: Zeynep Sultan Camii Sk. 25 Sultanahmet, Istanbul, tr

Star Rating: 9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Secured parking
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double or Twin Room

  This fully-equipped room comes with complimentary wireless and wired high-speed internet access. A coffee table , mini-bar and Bentley kettle set are provided. Private bathroom comes with exclusive amenities, rain shower, hairdryer and towels.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Triple Room

  This fully-equipped room comes with complimentary wireless and wired high-speed internet access. A coffee table , mini-bar and Bentley kettle set are provided. Private bathroom comes with exclusive amenities, rain shower, hairdryer and towels.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Single Room

  The air-conditioned single room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a wardrobe as well as garden views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• James (9/5): -
• Natalia (10/5): -
• Natalia (10/5): -
• Natalia (10/5): -
• Lina (10/5): - Beautiful location. Beautiful room. Beautiful breakfast. Thank yoy and į will hope return this hotel.
• Felicity (10/5): Very Nice and in a Great Location - Great location. Comfortable, clean and nicely presented and staff were very attentive and helpful. There was nothing we didn't like.
• Daniel (8/5): -
• Ziółkowska (8/5): - Lokalizacja, wystrój, obsługa, jedzenie
• mazen (6/5): - الموقع مميز ولا يوجد ازعاج الاثاث قديم الغرفة صغيرة جدا
• Tatiana (9/5): - - Hotelul este bine poziționat, la 5 minute de Hagia Sofia, Moscheea Albastră, parcul Gulhane, Basilica Cisternă. În apropiere se găsesc 2 stații ale tramvaiului T1, cu care puteți ajunge fie în zona Marelui Bazar, fie în Eminonu sau peste Podul Galata în Karakoy și chiar la Palatul Dolmabahce( stația Kabataș). Marmaray-ul cu care se poate trece în partea asiatică, în Uskundar, este de asemene a la 5 -6 minute distanță de mers. - Hotelul este curat, se face curățenie în fiecare zi în camere. - Micul dejun este foarte bun și diversificat (omletă, brănză și măsline de mai multe feluri, rosii, castraveți, legume la grătar, mezeluri, lapte, cereale, ceai, cafea si altele). Între orele 17-19, pe terasa hotelului, se pot servi cafea, ceai și prăjituri din partea casei. - Și nu în ultimul rând personalul este foarte amabil. Mulțumiri speciale managerului EROL CELIK care a răspuns de fiecare dată cu amabilitate cererilor noastre.
• Tatiana (9/5): -
• Lynda (10/5): The only place to stay in Istanbul! - Fantastic location. Right in the heart of Sultanhamet, but on a quiet side street Staff were very kind and helpful. The rooftop terrace is amazing. Breakfast and happy hour are there with close up views of Hagia Sofia. Very comfortable bed and nice linens. Lots of hot water. I was ok with breakfast because I don't eat much usually. Some visitors might not like the meats, cheeses and vegetables served. But the little machine makes outstanding cappuccino and lattes!
• Knez (10/5): Hotel ob Sveti Sofiji - Popolna lokacija, izrazito mirna okolica v najbolj obremenjenem delu mesta. Happy hours med 17.in 19.uro: kava, čaj, pecivo na terasi s Sveto Sofijo na dosegu roke. Sanjsko! Nekoliko šibka izbira za zajtrk.
• Katalin (10/5): -
• Shaheda (10/5): Excelllent would be back - Brilliant staff Amd clean and excellent location
• LITSA (10/5): Εξαιρετική φιλοξενία και συμπεριφορά! Ολοι πολύ εξυπηρετικοί κα βοηθητικοί! Σίγουρα θα το επισκεφτούμε ξανά. -
• Marek (9/5): Great location, convinient and very comfortable. - Location and size of the hotel! It reminded me of a small boutique hotel with personable staff.
• Amina (10/5): - We had a great experience staying at this hotel. The location is excellent, making it very convenient to get around and explore the area. The staff were extremely friendly, helpful, and always ready to assist with anything we needed. The hotel was clean and well-maintained, which made our stay even more comfortable. Everything was arranged exactly as agreed, with no issues at all. We especially appreciated the airport transfer service – both pickup and drop-off were well organized and on time. Overall, everything went smoothly and according to plan. I would definitely recommend this hotel to anyone looking for a pleasant and hassle-free stay.
• MASAMI (10/5): テラスからの眺めが素晴らしい。 - スタッフさん達は優しくフレンドリー。ロケーションは最高です。美味しい朝食が食べられるテラスからの眺めは、イスタンブールを存分に満喫出来ます。 ありません。
• Sylvianne (9/5): - Un bon rapport qualité prix, la situation est juste exceptionnelle pour qui veut visiter Istanbul et n'est pas trop bruyante. La literie est très confortable. Le déjeuner est très correct et peut être pris en terrasse.Le personnel est très accueillant et à l'écoute. Merci Les chambres sont petites, mais peu importe puisque, nous n'y sommes que pour dormir .
• Gaetano (7/5): - Posizione straordinaria, colazione completa e variata su terrazza panoramica. Cambio asciugamani spesso non effettuato: hanno ripiegato quelli sporchi come se fossero intercambiabili...
• Anna (7/5): -
• Руслана (10/5): -
• Mustafa (10/5): -
• Gerard (8/5): -
• Adrien (8/5): -
• Tracey (10/5): Second Time to Stay in this Nice Hotel - The location can’t be beat, on a quiet street two blocks away from the Hagia Sofia and other major sites. The staff was all very nice. The room and beds were comfortable. Nothing. Everything was great!
• Stephanie (8/5): - Le petit dejeiuner Chambre et salle de bain petites
• Yasar (8/5): -
• Gisele (10/5): - Localização excelente
• hhV6226XV (10/5): Best Hotel in Istanbul - Had a amazing time staying at Zeynap Sultan hotel in Istanbul. Staff is extremely friendly, hotel is super clean, easy access and up to standards. I will definitely come back and stay here.
• tonti (8/5): -
• claudia (8/5): - Posizione centrale dell'hotel e comoda per i trasporti. La poca varieta della colazione
• Paradise41320443093 (10/5): Great Hotel - Great little hotel near to all attractions and public transport. Rooms are small but have everything you need. Our room was serviced everyday with fresh towels daily. Breakfast is buffet style with plenty of choice. All in all we loved this hotel and highly recommend.
• brownd628 (10/5): good stay in Istanbul - very close to museums Hagia sophia and blue mosque; its like five minutes walk..very helpfull and kind staff always willing to help
• Adina (10/5): -
• Heikki Antero (8/5): -
• francisco de Borja (10/5): Perfect enjoyable and everything good - Cleanines and treat from workers It was perfect
• Major (10/5): -
• Katalin (10/5): -
• Ekaterina (9/5): Отель небольшой, отличная локация. Вечером было тихо. В номерах тепло (мы были в январе), чисто. Персонал отличный! - Очень хорошая локация. Вид с террасы. Не очень вкусные завтраки.
• Valentina (8/5): Співвідношення ціна/якість/розташування — готель хороший, попри недоліки я все ж можу його рекомендувати для пр - Розташування супер. До всіх історичних місць в які хотіли попасти було 5-15 хвилин пішки. Це прекрасно! Сніданки в готелі хороші, персонал привітний, особливо запам’ятався адміністратор. В двох шухлядах тумб в номері знайшли мертвих тараканів, і ще двох знаходили в ванній кімнаті живими за час проживання в готелі. Прибирання в номері було зовсім поверхневим.
• Busra (8/5): -
• Hina (6/5): -
• IOANNIS (5/5): - Καλο αλλα οχι οπως το περιμεναμε. Πολυ μικρο το δωματιο. Καθολου προιοντα περιποιησης υγιεινης. Παλαιου τυπου ξενοδοχειο ενω στις φωτο παρουσιαζεται πολυ διαφορετικο προς το καλύτερο.
• Pallavi Vijay (8/5): - - the location was perfect centrally located... walking distance from all the important places.. breakfast was included which was great.. the only thing that we had issues with was the room was very small no place to open the suitcase.
• Saheed (9/5): -
• Khozama (5/5): -
• Dorobantu (10/5): -
• Fabiana (9/5): Ottima posizione - Posizione centralissima, camere carine e pulite, personale gentile e accogliente
• Bryan (10/5): -
• Celia (10/5): -
• Christopher (7/5): -
• Zainab (7/5): I am sorry but i wont come back again. - The location Matress needs change. U can feel springs going through back which gave me backpain I found a cockroach waiting for me in the room. Rooms must be checked before checking in clients I couldnt lock my door from inside, even i complained the guy at the reception tried to convince me that it is done like that on purpose, though my friend staying another room locked her door from inside. Which made me feel insecure the whole stay and i had to put my luggage behind the door so no one will enter. I think as a customer service rule , when the customer is not happy about the room, u must change it Hotel neees renovation.
• Francesca (10/5): - Viaggio di famiglia: siamo stati 4 notti. Siamo stati accolti con molta gentilezza e disponibilità. I ragazzi che lavorano lì sono molto gentili e disponibili a qualsiasi ora. La vista dall'albergo è fantastica e la colazione in veranda con vista ancora di più. Le camere sono pulitissime e il servizio pulizia è stato garantito tutti i giorni di permanenza. Siamo stati molto bene.
• Rebeca (1/5): Great location, but terrible experience: Disrespectful behavior by General Manager - Location, breakfast and the gentleman of the night shift . The General Manager ruined our stay. He shouted at my daughter and me, accusing us without any evidence of a stain in the bathroom that we have no memory of causing. In fact, we noticed it on our second day and assumed it was already there. The confrontation was intense and humiliating. It was deeply upsetting to witness the Manager's clear lack of respect for women; he was aggressive and intimidating toward us, yet only attempted to act 'civilized' once my husband arrived (though he eventually spoke rudely to him as well). Had we been approached professionally and shown actual proof, we would have gladly paid for any damages, but the Manager's volatile and sexist attitude is intolerable. I do not recommend this hotel to anyone who values respect."
• Kamil (6/5): - Location Room temp was a constant 22, no option to change temp
• Luis (10/5): -
• Catherine (8/5): Bon séjour - Très bon emplacement dans une rue peu passante mais proche du tramway,des attractions et des restaurants Une couette plus longue et plus large Les gâteaux du tea time
• heather (10/5): -
• Christopher (7/5): -
• Michael Sintic (8/5): Tolle Lage - Die Lage des Hotels und die Frühstücksterrasse Zimmer mit Blick in den Innenhof
• Faiza (4/5): Disappointed overall! - Breakfast was okay! I didn’t like the size of the room it was very tight to move around even as one person. There was no iron already in the room, I was charged for water each time whereas other hotels are quite complimentary with more of their facilities. Cleaning was not adequate. I thought the rate for the hotel transfer was very expensive considering a taxi only charges 1500 lira whereas the hotel charged 2200 lira.
• VINTIADIS NIKOS (9/5): εξαιρετική - εξαιρετική τοποθεσία , εξαιρετικό το προσωπικό
• Mercedes (9/5): - La ubicación Que no tenía ascensor , el baño un poco pequeño
• Esra (5/5): Für ein Städtetrip nur zum übernachten ist es machbar - Das Hotel war sehr Zentral. Unser Zimmer war sehr eng. Man konnte nichtmal das Zimmer lüften. Dadurch unser Zimmer sehr klein war, war es auch immer sehr stickig. Wir haben keine sauberen Handtücher bekommen, nur nach Aufforderung wurden uns welche gebracht.
• Catalin (6/5): -
• Juhani (9/5): -
• Andrea (10/5): Excelente hotel! - O hotel é muito agradável, quarto confortável, bom café da manhã, excelente localização e equipe muito simpática e prestativa. Voltando a Istambul, sem dúvida ficaria no mesmo hotel, recomendo 100%.
• Christopher (8/5): Very pleasant - Friendly staff, central location of hotel and comfortable beds Street noise every now and then but that is unavoidable in any city
• jidapha (8/5): - Good location The rooms are quite small and can not put suitcases
• Michael (8/5): -
• luis carlos (6/5): Lo salva la ubicación! - La ubicación y el trato del personal. Habitación demasiado pequeña, ruidos durante toda la noche (extractor, ruidos de otras habitaciones…). Desayuno muy limitado.
• Bianca (7/5): - Lage - zentraler geht's fast nicht (Hagia Sophia, ...) Kaffee könnte besser sein.
• Grejdieru (9/5): - Everything was fine. Good location for travel. Tram is near of the hotel , the restaurants also. We kindly recommend this hotel. Breakfast was delicious. From 17:00 to 19:00 is happy hour (tea, coffe and cookies for free).
• NUR SUHAIDA YASMIN (9/5): Good hospitality and location. - The staff was very helpful from booking process until check out. The room was clean and tidy, the location was strategic as it’s close to all the attractions. Breaksfast provided with view from the balcony. All is good, as a suggestion, maybe the hotel can added more selection for breakfast. Other than that, the hotel is superb.
• federica (10/5): - Posizione ottima. Staff gentile e disponibile. Camere pulite. Esperienza molto positiva! Niente
• Jim (8/5): Really helpful reception staff and great location for airport bus. -
• Júlia (9/5): - Ubicación excelente, personal muy atento. Todo fue bien, simplemente por comentar algo, acceder a la habitación solo es possible subiendo escaleras, por lo que tener en cuenta en caso de mobilidad reducida.
• Filomena (7/5): Zeynep Hotel sui tetti di Istanbul ❤️ - Posizione fantastica e il servizio gratuito di happy hour del pomeriggio L’acqua della doccia non andava giù
• Omaima (9/5): Struttura molto pulita, posizione penso la più bella di sempre, con vista Aya Sofia. Fuori poco avanti c’è la fermata de - Tutto Niente
• Rolandas (9/5): -
• neil (9/5): hotel and staff exceded my expectations - location was great, near to all local attractions as well as bars and food outlets rooms are a bit small but are functional
• Dan (10/5): -
• Imane (10/5): -
• Ben (7/5): We would love to come again. - So central and staff helpful and friendly. Thank you!!!🤗 Central and clean.
• Serdar (7/5): -
• Muhammad (10/5): - Location was great blue Mosque just five minute walk Egyptian market and grand Bazar 10 minutes walk Location was great
• Tatiana (4/5): - Все достопримечательности в пешой доступности, базар также рядом, кафе и рестораны всё находится рядом. В этом районе есть где погулять и есть на что посмотреть. Не понравилось то что уборки в номере нет... даже если ты нажмёшь на вызов "уборка в номере" она отсутствует, нам меняли полотенце и застилали постель, которая была застелена.
• Sara (10/5): -
• 428yvonnew (10/5): Great service at Zeynep Sultan hotel - Great service, great friendly and kind hotel manager. Hospitality is great at this hotel which near all major landmarks and lots of restaurants to eat. Even when we had really early excursions we got sandwiches and water to take with us because we had to leave the hotel really early. Higher rooms are bigger then ground floor. They carry up and down your big luggage for you 😉
• Gemz04 (10/5): Lovely hotel in best location - I loved this hotel. It was in a great location within walking distance of hagia sofia and blue mosque. Very clean and the staff are so friendly and welcoming. Breakfast was great on the rooftop with beautiful views. We have booked again for February next year.
• Megan (8/5): - Location Very noisy late evening with nearby bars
• Metin Musab (10/5): -
• Moritz (9/5): - This hotel has the best location possible! Free tea and coffee from 5 to 7 PM :)
• szewingw2025 (10/5): Amazing service and very friendly environment - The hotel is very nice and clean with all the supplies. The manager Erol is very funny and makes us feel very welcome. I definitely recommend this hotel.
• Yusef (8/5): -
• Tomas (10/5): -
• Marina (9/5): - Расположение супер, персонал (не все)немного понимают по русски. Завтраки норм.наесться точно можно.подают на уютной террасе. В некоторых номерах шумно изза хостела до 12 ночи вечером. Я попросилась в другой номер и меня переселили. Об уборке номера я не парилась.кровати удобные. Остановилась бы я еще раз-да(учитывайте что в некоторых номерах мб шумно вечером изза хостела рядом).Я специально выбирала именно эту локацию. Обошлось недешево тк оплачивала на месте.а не предоплата картой. У меня был трехместный. Вещи сушить негде(кому важно).в номере чисто Шум от хостела по соседству_не во всех номерах слышно.
• Mejrima (10/5): - Hotel is near everything- Topkapi palace, Blue Mosque, Hagia Sophia, shopping, tram, restaurants, etc. Hotel was clean, safe, and friendly staff - Cute Turkish vibe.

Photos