Acta Arthotel

Location: Prat de la Creu, 15-25, Andorra la Vella, ad

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Ski storage
• Hammam
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Coffee Shop on site
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Security alarm
• Key card access
• Ski storage
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Garage
• Health or beauty spa nearby
• Ski lift privileges
• Snow sports gear
• Bulk dispenser for toiletries

Rooms Available

• Single Room with Mountain View

  Providing free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite

  Spacious suite with a large seating area and a king size bed. The private bathroom comes with a bath tub and a shower.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double Room

  This bright, spacious room has large windows and 1 free bottle of water in the mini-bar. The private bathroom comes with a bath or shower. Bedding preference is subject to availability.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Triple Room (3 Adults)

  This spacious room includes, one doble bed + single bed, or 3 single beds, large windows and 1 free bottle of water in the mini-bar. The private bathroom comes with a shower.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Family Room (2 Adults + 2 Children)

  Room available for 2 adults and 2 children under 12 years old. This spacious room includes large windows and 1 free bottle of water in the mini-bar. The private bathroom comes with a shower.

  Max Occupancy: 4 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Triple Room (2 Adults + 1 Child)

  Room available for 2 adults and 1 child under 12 years old. Featuring plenty of natural light, this more spacious room has a mini-bar with a free bottle of mineral water. The private bathroom comes with a shower.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double or Twin Room with Mountain View

  Offering free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as mountain views.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Single Room

  Providing free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Monica (10/5): - La ubicación exelente y el desayuno óptimo!!
• Jo (8/5): Fab hotel - great location - Location Clean Modern Value for money Finding at first - & knowing where to park!
• Eugenia (9/5): Boa localização para Andorra - Localização e café da manhã O secador de cabelo poderia ser melhor.
• Viacheslav (10/5): -
• Guest (10/5): Hotel tres propre, personnels accueillants, chambre spatieuse , service impecable , repas suculant - Petit dejeuner, tres varié, qualité et quantité importante. Personnels accueillants, attentionné et disponible. Rien, tout était parfait.
• Joseph (10/5): excellent - optimal on était surclassé rien
• Alexandre (10/5): Parfait pour découvrir l’Andorre - L’emplacement et la qualité du service RAS
• willy (9/5): -
• Juan Carlos (7/5): -
• Aurélien (9/5): Super, rien à dire hormis l’accès au spa payant - Accès au spa et piscine payant en supplément
• Aaron (8/5): -
• Alessandra Brito (10/5): Simplesmente fantástica! - Acta ArtHotel foi uma grata surpresa. Todos muito atenciosos, quarto excelente e um café da manhã excepcional! Recomendo e aprovo! Gostei de tudo!
• jose giovani (10/5): Ótimo Hotel - Quarto e banheiro amplos, lençóis e toalhas de boa qualidade, localização ótima próximo a lojas e restaurantes . Equipe qualificada e muito atenciosa sempre nos recebendo com sorrisos e ajudando
• Kiara (10/5): Fantastic stay! - Well located, spacious rooms, nice staff, nice spa facilities, small, has parking option, great views If I had to nitpick the bed wasn’t 1 king bed but was 2 beds put together (which is fine but may bother some other people)
• Maria celeste (10/5): -
• Danny (9/5): -
• Stephan (9/5): -
• jonathan (7/5): -
• Cristina (10/5): -
• JEFFREY (9/5): There are similar choices but this one is better. - Generic looking from the outside but beautiful and modern on the inside, great location right by the river. Good breakfasts.
• Sebastien (10/5): Un week end en amoureux - L'emplacement ,le gentillesse du personnel Tout etait tres bien Ras
• Sonia (10/5): Para repetir - Habitación amplia y cuidada, desayuno muy bueno y cena de menú bien . Por poner una mínima pega poca presión el la ducha.
• Fabien (10/5): -
• Sabine (8/5): Séjour très appréciable dans sa globalité. - Bon petit déjeuner, tout à proximité, chambre calme spacieuse et superbe vue sur les montagnes. Amabilité du personnel, accueil en français. Le parquet en bois. Le parking accès direct. La baignoire est un dépassée et glissante. Décoration murale un peu terne dans la chambre. Manque éclairage placard penderie.
• Wardrog (10/5): -
• ISABELLE (10/5): - Un accueil chaleureux (une personne souriante et efficace), des chambres spacieuses très confortables et très propres, l'emplacement est idéal et le petit déjeuner copieux. Première fois à Andorre et,sincèrement, je reviendrai ici avec grand plaisir ! Il mérite bien ses 4 étoiles ⭐️ Rien
• Batalla Farre (10/5): Escapada fin de semana - La amplitud de las habitaciones, la localización y la amabilidad del personal. Falta un poquito de iluminación en el baño.
• Darren (10/5): -
• Marek (9/5): -
• yanis (10/5): -
• Marta (10/5): -
• Maria Angela (7/5): - Ubicación y precio La habituación un poco antigua
• Susan (9/5): - Lovely big room. Was expecting a single room but had 2 beds. Liked that it had a kettle not a coffee machine. Very clean. Lovely bathroom. Very walkable to all the sights/shops. Plenty of options at breakfast. Cooked breakfast didn't keep hot in the serving dishes.
• luc (5/5): average - TV to small Beds
• Inès (10/5): Très qualitatif - Emplacement idéal, chambres spacieuses, petit déjeuner très qualitatif personnel très agréable
• Gary (7/5): Good location. Loved Andorra! - Breakfast was good. Location was excellent
• Serena (10/5): Encantador. - La atención del personal de recepción fue maravillosa. La habitación era enorme, limpia y con hermosas vistas. Desayuno impresionante. No hay nada que no me haya gustado.
• ENRIC (10/5): - Perfecte, habitació molt àmplia, bany ampli també, llit còmode i tot molt net. Esmorzar excel·lent.
• Jesus (9/5): -
• Wehrens (9/5): - Prachtige kamer, upgrade gekregen. Blik op de bergen en het riviertje. Goed ontbijt ook. Perfecte locatie, ook om je hond uit te laten. Kom hier zeker terug. Eigenlijk niets
• Willy (10/5): Perfect - Emplacement et hôtel moderne et la vue du petit dej Rien
• Valerie (10/5): - Le petit déjeuner Rien
• Jean (8/5): - Accueil et cadre salle du petit déjeuner superbe Prix du parking jugé excessif
• Gilberto L.Da Silva (10/5): Melhor relação custo x benefício - Gostei de tudo. Desde a localização, conforto, até a cordialidade dos funcionários. Espero voltar um dia. Recomendo.
• Carmen (10/5): - Limpieza, atención, ubicación -
• cristina (10/5): -
• Felipe (10/5): Positive - Positive review: The location is outstanding, very close to the main shopping street. The staff is extremely attentive and exceptionally polite. Breakfast is very complete and well served. The rooms are comfortable and spacious. Point of attention: The only point to note is that the on-site parking is paid. It is located underground and requires an additional fee. Other than that, there is nothing else to declare.
• GTP (8/5): -
• DAVID (9/5): Idéalement bien placé pour déambuler dans la ville. -
• Océane (6/5): -
• Consol (9/5): -
• Rubén (8/5): -
• idoia (10/5): - La ubicacion es excelente, al igual que el restaurate. Las habitaciones son muy amplias y comodas Nada
• GERARD (9/5): trés bon séjour. - L'acceuil, l'espace de la chambre. La demande était de deux lits séparer, la chambre attribuer n'avait qu'un grand lit, à l'acceuil, il nous ont changer de chambre pour un deux lits séparer. Nous aurions aimer une chambre côtè parc.
• Matias (9/5): -
• josé Pascasio de (8/5): Muito bom - Localization Na
• Eliane (9/5): Muito agradavel¹ - Cafe da manha excelente. Localização muito boa. Quarto amplo e com vista para o rio.
• Mateblackswan_Pedro (6/5): Demasiado caro para o que ofrece. - Céntrico No muy bueno calidad precio.
• Guichard (10/5): -
• Cindy (9/5): -
• Merel (9/5): We hebben genoten - Alles was prima Het parkeren per uur had handiger gekund
• zaida teresita (9/5): - La ubicación, el parking se encontraba a dos pasos del hotel y estaba conectado con ascensor. El desayuno fantástico, bien variado. El personal muy amable. La habitación bien grande y cómoda. La comida de la media pensión, era un poco limitado.
• Karima (8/5): -
• Clanchet (9/5): Excellent - Grand lit mais avec matelas en 2 parties
• Aida (4/5): Agradable - La habitación, la cama era bastante grande Al prender el jacuzzi salió agua sucia el hidromasaje no estaba limpio, salió un mal olor
• Lambert (10/5): Propre, super petit déjeuner, bien placé. - La chambre était spacieuse et très propre. C’était très bien situé. L’employé à la réception était très sympathique, il nous a donné de supers conseils. Le petit déjeuner était absolument excellent, clairement au dessus des attentes.
• Paulina (8/5): -
• Peep Kubber (9/5): Visit Andorra La Velle - Very good breakfast. Extra large bed. Good location Car parking under hotel! Friendly staff! Little bit noisy!
• C (10/5): - Great service, great front desk. Awesome location.
• Anneso B. (9/5): - La taille de la chambre La localisation Le personnel Le buffet du petit déjeuner Le lit double où l'on sent la séparation des deux matelas
• ERNESTO (10/5): Agradável - Localização, café da manhã e atendimento. A banheira é perigosa por ser escorregadia e deveria ter barra de apoio para aumentar a segurança do hóspede, principalmente idosos.
• Marie (10/5): Estancia perfecta en Andorra - Entorno elegante y habitación muy grande. Nada
• Boronad (9/5): - Un hôtel calme et très propre une literie au top J'ai apprécié l'accueil la propreté et le calme de hôtel
• Agustí (8/5): -
• Mandala Cristian (9/5): -
• Alexandre (9/5): -
• Jovita (10/5): Geras viešbutis Andoroje - Viešbutis labai geroje vietoje, švarus, modernus, dideli kambariai. Personalas paslaugus. Pusryčiai kokybiški ir skanūs, šviežios apelsinų sultys, gera kava. Turi savo spa, bet mes nesinaudojome. Jaukus baras. Patiko viskas
• Miquel (9/5): Habitaciones y servicio inmejorables - Las habitaciones son excelentes, muy amplias y muy limpias. La cama extragrande y muy cómoda. Y sobre todo el servicio fue inmejorable. El aparcamiento debajo del hotel también es muy amplio y a un precio más que correcto. Creo que uno de los aspectos a mejorar es la variedad y calidad de desayuno. Disponen de algunos productos en mi opinión muy buenos como el zumo natural, pero en general tiene poca variedad como por ejemplo en bollería, o poca calidad como por ejemplo el embutido o la fruta. También tardan mucho en reponer. Solo por el desayuno no le pongo un 10.
• Claramunt Motos (9/5): - La habitación genial
• Artem (8/5): -
• Susana (9/5): -
• António (9/5): Visitando Andorra - Excelente localização e conforto
• Xavi (9/5): -
• Patricia (9/5): -
• Marc (9/5): -
• Piqué (10/5): -
• Julien (10/5): -
• Jens (7/5): Gutes Hotel für einen Kurzurlaub - Großes Zimmer, gute Lage, modern Frühstücksraum, Geruch, Vielfalt, unqualifiziertes / unaufmerksames Personal beim Frühstück
• Maria (10/5): Recomiendo - Trato excelente, ubicación La cama doble son dos camas individuales juntas y al dormir con tu pareja no es 100% cómodo
• Roser (10/5): -
• William and Roberta (10/5): - Great location
• Sandra (10/5): Perfecto hora - Amplitud habitación, limpieza y ubicación Todo perfecto
• Patricia (9/5): Muy buena - Habitación y desayuno
• Isidro (9/5): -
• Corinne (8/5): Personnel très gentil - Chambre spacieuse Bouilloire cordon trop petit pour etre branche à la prise
• Juani (10/5): - La cama , habitación tan grande, y las vistas al río, relax total . Muy bonito todo. Lo único que me faltó el cepillo de dientes 😃
• Coco (10/5): Wonderful! - All the staff were wonderful! Thank you Cesar and Lucy! The room was spacious, noise control was right on, perfect location for shopping and relaxing. The breakfast was excellent as well! We have nothing to complain. We would LOVE to come back! Gracias ☺️ None
• Mickael (10/5): Ski ⛷️ en Andorre - Le personnel L’emplacement La cuisine
• Tracy (9/5): Great hotel would stay again. - Great location. Good parking secure.
• Emad (10/5): Breezy and refreshing stay - Parking garage, location, room size Fitness room so small and limited

Photos