Radisson Blu Hotel & Resort, Al Ain
Location: Sarooj District, Hilton Road, Al Ain, Al Ain, Abu Dhabi, 1333, Al Ain, AE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of relaxation and adventure at Radisson Blu Hotel & Resort, Al Ain.
Luxurious Spa Escape
Unwind at our full-service spa where rejuvenating massages and exquisite facials await to renew your spirits.
Exciting Recreational Amenities
Dive into fun with 2 outdoor swimming pools, thrilling waterslides, and outdoor tennis courts, ensuring your family stays entertained throughout your stay.
Delectable Dining Options
Savor local and international cuisine at our on-site Pacos Restaurant, or dine in with 24-hour room service, complemented by two vibrant bars and a cafe for quick snacks.
Book your unforgettable getaway now and experience unmatched comfort and excitement at Radisson Blu Hotel & Resort, Al Ain!
Important Information
- Pool access available from 9:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Express check-out
- Comprehensive recycling policy
- Guest education on local ecosystems and culture
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Full-service spa
- Internet access in public areas - high speed
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Waterslide
- Snack bar/deli
- Playground on site
- Racquetball/squash on site
- Tennis lessons on site
- Free self parking
- Pool sun loungers
- Water dispenser
- Ballroom
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Eco-friendly cleaning products used
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Bicycle parking available
- Humane animal treatment
- Locally-owned & organized tours & activities
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Water-efficient showers only
Rooms Available
-
Suite, 1 Bedroom, Balcony including complimentary access to Cobra Water Slide
1 King Bed
1109-sq-foot soundproofed room, balcony/patio with resort views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- High-speed internet access
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Premium Room, Balcony, Garden View including complimentary access to Cobra Water Slide
1 King Bed
248-sq-foot soundproofed room, balcony/patio with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Superior Room, Pool View including complimentary access to Cobra Water Slide
2 Twin Beds OR 1 King Bed
291-sq-foot room with pool views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Junior Suite including complimentary access to Cobra Water Slide
1 King Bed
678-sq-foot room with resort views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- High-speed internet access
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Superior Room, Balcony including complimentary access to Cobra Water Slide
2 Twin Beds OR 1 King Bed
291-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Studio, Garden View including complimentary access to Cobra Water Slide
1 King Bed
344-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Kitchenette with cookware/dishware, coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Villa, 1 Bedroom, Terrace including complimentary access to Cobra Water Slide
1 King Bed
538-sq-foot soundproofed room, balcony/patio with resort views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Kitchenette with cookware/dishware, coffee/tea maker, electric kettle, and dining table
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- High-speed internet access
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Standard Room including complimentary access to Cobra Water Slide
2 Twin Beds OR 1 King Bed
291-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
-
Villa, 1 Bedroom, Terrace (Duplex) including complimentary access to Cobra Water Slide
1 King Bed
1163-sq-foot soundproofed room, located on the ground floor, balcony/patio with resort views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Kitchenette with cookware/dishware, coffee/tea maker, electric kettle, and dining table
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- High-speed internet access
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Location - ground floor
Guest Reviews
- susan (10/5): - Service was excellent, would highly recommend to others.
- Verified traveler (10/5): A nice hotel - It is a very clean hotel with friendly stuff. You can easily find a parking for your car.
- Ciro (6/5): - Room View was the top roof of the building. A bit congestioned area
- Gabriel (10/5): - It is new and modern. Extremely clean. Service is excellent. What a beautiful place. Thank you to feel like home. We really appreciate!
- Megan (10/5): Radisson Blu Al Ail - It was a family friendly resort with several great choices for meals. The breakfast buffet had many choices and the food was tasty and fresh. The fitness facilities were excellent and there was something for everyone. Rooms were clean and comfortable and the staff were very helpful and happy to meet your every need.
- Mark Bou (6/5): - The room wasn't clean. The shower was leaking. The sofa in the room is very dirty and has dirty spots on it. This hotel needs rooms renovation.
- Gregory (10/5): - Overall a great stay. Exterior looked a little weathered, but inside was bright, clean, and modern. My room with balcony appeared fresh, spacious, clean, and good lighting. Staff were helpful. Breakfast buffet had good variety and choices.
- Mahmoud (10/5): - Very good accommodation
- Ibrahim (10/5): - One of my favorite hotels when visiting alain
- Majed (8/5): - Nice hotel close to shopping malls in Alain.
- Emmanuel (8/5): - very calm
- David (6/5): Not on their a game that weekend - The Ac in the room broke down and it was a fight on the first day to get the extra bed for the 3rd person. Chef was lovely with my daughter though
- Madeleine (6/5): - Too restrictive for kids, very disappointing
- Verified traveler (2/5): Terrible experience - The Room thermostats is not working on Auto-mode and the room freezes due to some maintenance issue with the AC system. when requested the engineer they advised that they keep the fans operational on Auto-mode so that the furniture doesn't get damaged, and when i told him what about the tenants, he smiled that they don't care much. on top of that we had to change the room also since the bathroom and bathtub was flooding. The shisha caffe is closed during summer and the one available closed at 10:00 pm. Restaurant don't offer always the dinner buffet since as they say they don't have enough customers in the hotel and that only al la carte is available. overall it was a terrible experience..
- Nima (8/5): - Over all good staff and few dining options in the area. The main building has been renovated but the studios and shallots are outdated and not so clean.
- ABDULLA (4/5): - I found a cockroach in the bed
- Abdulla (10/5): - Great
- Fatima (4/5): Staying at Radission blu Al ain - The first time i’m not enjoying staying at Radisson hotels , I’m not feeling comfortable this time, The reception not helpful, the furniture is dilapidate
- Scott (2/5): Terrible - We were over charged significantly from the price on our hotels.com booking and spent the whole 2 days grying to get the money back. No one would help and we were rold to come back each day at a different time but there was never anyone available to help. We are keaving now with the promise someone will contact us! As well we didnt get the room we paid fdor and the whole grass area in front of the room is a building site
- Muhammad (10/5): - All perfect
- Daniel (8/5): - Great, friendly and helpful folks, but toilet had a crack in the seat that pinched when one sits on it and the room service brought waffles that were inedible. Everything else was fantastic!
- Tanvir (4/5): Great location but hotel group not my favourite - Confusion at check in about booking not an experience I would like to repeat
- Verified traveler (8/5): Family Staycation - On an overall note, the family staycation was pleasant with good breakfast and dinner buffet. Based on the experience, following to enhance the Hotel's USP's if they provided, 1. More indoor play activities, such as Snooker / Pool tables, Table tennis, Chess / Card tables, Arcade games maybe; as the only family activity available is the family / lap pool. 2. The hotel could also provide the staying families or guests a shuttle service to Jebel Hafeet to watch the sunset or sunrise
- Kerri (8/5): Nice - Nice interior, outside needs a bit of paint. Comfortable room with amenities. The lap pool was, unfortunately, closed but the family pool was not too crowded. We availed Paco's, located in the hotel, and had excellent service.
- GNANASEKARAN THARMIA (8/5): - The lighting in the room should be improved. The bath accessories such as the shower were not functioning properly.
- Chloe (8/5): - Took a weekend trip to Al Ain with my 3 year old. Hotel is ok but dated, lots of construction ongoing. Rooms are a bit tired and didn't smell great but beds were comfortable enough and was clean. Food was nice enough, and pool is decent for kids but music blaring out is a bit off-putting.
- Bahaa Eddine (10/5): - Great place to relax with kids
- Tamer (4/5): - Jackpot was not working squash court user for gym other not in good conditions
- John (10/5): - Great place for families. Very friendly staff. Under some renovation, but we still enjoyed the facilities.
- Arpit (4/5): Not recommended for family/couple/leisure stays - This is a below average hotel and looks like a dead property. Good for business travel.
- Mirza (6/5): - The staff and service are amazing So is the food and buffet breakfast But the hotel is in very bad and old shape The washrooms need upgrades Bad smell is coming from washrooms The showers are constantly changing water temperature I was disappointed in the conditions of the hotel But the staff is amazing Hope they can upgrade it to a proper 5 star resort
- Steven (10/5): An elegant hotel with all that you require. - A great place to stay and the hotel provides an excellent breakfast in the morning.
- Mohammad (10/5): - Very conveniently located, With excellent facilities
- Verified traveler (10/5): A good place to be, in a historical city. - I seriously think this hotel is under rated on Hotel.com, probably elsewhere as well. We have had an excellent time staying there for 2 nights. The hotel staff were very polite, friendly and helpful. The location is good too, easy for us to go places in Al Ain. The hotel has a history, a landmark in AA, but with a new interior. We will come back if we visit AA again, hopefully in the winter when temperature is lower.
- Bárbara (10/5): Very good - My family and I really enjoyed!
- Sultan (6/5): - The rooms were OK. Balcony is dirty and room size is small. The main issue is the pool and facilities which is not to the level of a 4 stars hotel and resort. Dirty sunbeds, pool and bathrooms in common areas and unprofessional staff who simply reply back as take it or leave it (pool lifeguards mainly). No separate cleaning crew except the life guards on the pool side, so obviously it will lead to such a case. The reception staff are nice and welcoming. Hotel buffet for both breakfast and dinner was mainly Indian food, which may not be suitable for all guests. I am sure there are plenty of room for improvement from Radisson blue here in al ain city.
- Mohammad (6/5): - The check in was too bad. We had to wait till 7pm to get the room. First their system had problem, then the room was also not ready!!!
- Sachin (10/5): - The location where the chalets are blends with the nature.
- syed (10/5): - It was a pleasant experience.
- Verified traveler (10/5): - Cute chalet - clean. Very nice friendly and happy staff
- Rodrigo (6/5): Look for another place - At the time we went, (Dec 2020) the main building had been closed by the authorities. We asked why but we got a dubious answer by the manager, I suspected because of some issues with Covid-19. Chalets were only operational. We had booked a non-smoking room subject to availability. When we checked in there were no non-smoking rooms available. We learned from the manager that 70% of the chalets are smoking rooms. They don’t tell you that info in their website. After some painful talking with the manager, they were fully booked so we had to sleep in the smoking room. He gave us three vouchers for drinks at the bar, the drinks were not good, the service at the bar was poor and sloppy. I’m glad we only stayed there one night.
- Verified traveler (6/5): Average Stay During COVID Era - I am sure hotel is normally quite good. This time it was just okay. Pool bar wasn’t open. Restaurants weren’t open. Some aspects of resorts need updated. Pool slide was closed and so was water fountain. Didn’t make sense since we were all in the pool anyway.
- Verified traveler (4/5): Unhappy half term break. - Pretty disappointing. The room was incredibly smelly, like stale damp. Grubby rugs. Poor ventilation. No bottled water in the room. Felt like a motel rather than a hotel. Breakfast food was mediocre. We won’t be staying again, and will reconsider staying with other Raddisson hotels too.
- Verified traveler (6/5): Spacious property, nice staff, tired look - This hotel was clearly a lovely property once upon a time but it is desperately in need of some TLC - some paint, landscaping and new furniture required urgently. The staff are lovely and helpful, and we enjoyed having the tennis and gym facilities available but the room itself was very disappointing and a lot older and more run down than the pictures would have you believe
- Verified traveler (8/5): - the only thing is that the swimming pool slide was not available for kids.
- moutaz (8/5): Family stay - Overall, it was good for the price. Very nice staff. Relatively old hotel, food choices were limited possibility due to covid
- Verified traveler (6/5): - When I arrived I was informed that the pool is not fully opened and you have to book a reservation in advance a maximum of 2 hours per room per day. Additionally they do not have a towel stand. you have to either bring towel from your room or from home.
- Ali (8/5): ممتاز - كل شي ممتاز لكن العاب الاطفال و الزحليقة كانت مغلقة و تشدد كثير بخصوص ملابس المسبح ممنوع الدخول بلملابس العادية للمسبح لكن بشكل عام الفندق جميل جدا حجزنا كان غرفة عادية وتمت ترقيتة الى شالية
- Hani (10/5): - We were upgraded to an Excutive suite, and it was a nice experience, the staff are really helpful and they Are very kind with us.
- Verified traveler (8/5): - The staff was very nice & everything was clean. We had a really nice breakfast. Of course, it's still a little strange wearing masks everywhere, using disposable plates and plastic silverware & such due to COVID. It was good to see that everyone was taking it serious - keeping safe.
- mohd (10/5): - The best part in our stay was the friendly reception. They gave us a complementry update . A very special thamks to Mr. Mohammed at reception. He is amazing in all means . I love this hotel . Its clean spacious and very good location .
- Verified traveler (10/5): Amazing Stay - It was really nice. Everything was comfortable and clean. There is so much to do Poolside was amazing and also the recreational club. I would really recommend this resort.
- Verified traveler (10/5): - الفندق بشكل عام ممتاز و الموظفين لبقين ودائما مبتسمين
- Verified traveler (10/5): - The feeling of luxury and the sense of comfort. Radisson Bolu was ❤️❤️❤️❤️❤️
- Verified traveler (6/5): Nice property - Lots of facilities - The property was very nice overall... We did have some issues with closures of certain areas in the hotel and loud music at one of the pools. The included meals had plenty of variety and the service throughout was great. The property also had an amazing selection of sports facilities to choose from, so you'll never be bored.
- Mahesh (10/5): - Grate place and friendly staff. Good food. ...........
- Sakina (8/5): A place to be - The stay was good overall, but the food in the restaurant was disappointing regardless to the kindness of the manager and Veronica the waitress, she was so lovely and trying to fit our requirements as much as possible, the hotel front office manager was nice, I even extended my stay but without full on board as it was pricey for the food quality offered.
- Muhammed (8/5): - The restaurant was full during the breakfast time. Had to wait for 15 minutes to get a table. The pool area also very crowded.
- Verified traveler (6/5): - Nothing special to add. Smell in one of the rooms caused delayed check in.
- IA (8/5): - Property is good. Staff is not too bad not too courteous very typical of Middle East. They only become courteous to locals. Could have been better. I am getting used to it whenever I travel to these places.
- Verified traveler (8/5): - The property is a little run down and could with a with some investment but what it lacks in good quality finish is made up for by the helpful staff, especially the house keeper.
- jamie (10/5): Very nice and comfortable - They were very helpful and offerred us early check in because we had a baby who needed to nap. The breakfast was also really good.
- Verified traveler (10/5): - JESSA in the reception she is Amazing helpful and doing a great job she is very friendly I always come to hotel she femme es me and welcome me always with a very warm smile
- Deanna (8/5): - I was met at the door with security, like at an airport?!? Check-in was quick and easy. The room was ok. It was a bit used looking. For example, the bathroom door’s paint was cracked and peeling. The bed was comfortable and the view was pretty.
- Verified traveler (10/5): - Great weekend stay, staff were extremely friendly and helpful which made the stay special ! I would definitely come back.
- Kate (8/5): - Bed very comfortable, pool well maintained, food at Flavours cafe/buffet was always really good with kind and helpful staff. Our room was very clean but there are a TON of switches to everything including the hot water heater so be sure you turn it on or your shower will be luke warm.
- abdalla (2/5): not helpful - it was a very bad experience to stay at this hotel . reception insisted to check out at 1 pm.claimimg that the hotel is fully booked and another guest is waiting . that was not true when i have the room and it was still empty with no guest at 4pm.
- Paul (8/5): - The rooms are a bit dated but clean and comfortable. Service is very good.
- Stephen (10/5): Harsha, the concierege, is the BEST! - The best thing about the hotel was the concierege - Harsha. His English was excellent and he told us about several not-to-miss sites. He greeted us every time coming and going and was super friendly and helpful. Also - there is a liquor store on the grounds, but you have to ask to find it
- Verified traveler (2/5): Terrible service/ nightmare. Never recommend - Worst experience ever i had in any hotels in my past 10 yrs. i booked hotel for 10th wedding anniversary with family. Reception staff was horribly stupid. 1) Late checkin - checkin time was 2:00pm but until 3:30pm romms were not ready. 2) special request- i requested if a cake is available even though i can charge, i wanted to prepare sth for wife. Stff said no problem and took my paper showing the same from my booking. I checked 4 times and it never happened in my 3 days' staying. When checking out i asked if he remembers the request and he said 'yes'. Was he playing with me??? 3) Dirty pool- full of rubbish and someone's phlegm was found. Hotel seems not caring much. All other facilities were dirty. 4) stupid staff again- i asked my room/ villa location to one staff in the lobby. He said he will show and then sat on passenger seat in my car. So i had to drive for him. For other reason, i had to drive him back to drop off. To conclude, this hotel is totally rubbish! Never recommend anyone to stay in. One better one is the food is not bad - maybe all other were terrible so i just felt so?
- Mohammad (4/5): Old hotel and not very clean - The hotel is very old. It is not clean and not comfortable. Won't stay in this hotel next time. The hotel name deceived me.
- Joonghee (10/5): Professional staff confort hotel - Good service
- Casper (4/5): - Unfortunately, the overall stay was not the level expected from a Hilton hotel. Thankfully the staff is very friendly, but the room was in a bad state (example: we had two toilets, but none of the sinks worked / electric wiring in the room was not safe for kids / guest bed was also not safe with metal rods coming out). Furthermore, apparently the swimming pool heater was broken, but this was not mentioned upon booking; hence, we had two very disappointed kids not enjoying the pool as it was too cold). A few other minor stuff that is not worth mentioning here, but definitely room for serious improvement.
- Verified traveler (10/5): Good Hotel conveniently located - Good comfortable hotel. Pleasant staff & good house keeping & room service. Single lane drop off area often blocked by parked cars so makes it difficult if you are wanting to book into the hotel & drop your luggage off as I had to carry my heavy bags through the parking area to get to the reception check in
- Verified traveler (8/5): Relaxing time - Smooth book in and we where well looked after by the staff in both the restaurant's and the pool area.
- Verified traveler (6/5): NOT BAD - its not the Hilton that i know! ..................................................................
- Verified traveler (8/5): staycation - nice hotel. with a really nice restaurant serving buffet breakfast and dinner. The hotel staff was really good, helping with everything that you need.
- sam (10/5): - Amazingly comfortable. We were upgraded and well taken care of.
- mohamed (6/5): quite - nice
- Anthony (10/5): A pleasant stay in Alain - A great stay at the Hilton. A big room with a breakfast buffet, swimming pool and gym. The staff here are very friendly although you will need to ride a taxi into town.
- Maxwell (8/5): Nice Hotel Overall - Recently stayed in End of April 2016. Pool was nice even olympic size. Gym was nice Room is very comfortable and clean Noise is bear minimum which is great Elevators bit old kept breaking down Breakfast is great especially with the chef who is brilliant, and can cook for you great food Cappuccino is a breeze with the breakfast manager who makes a smiley face cappuccinos I would recommend renting a car and Al ain mall is 5 minutes away Overall I would stay there again.
- Catherine (10/5): - Great Hotel with very impressive staff. From the Head Concergie Mr Ali to the senior waiter in Paco's Ray they displayed helpfulness, skill in their work and a pleasant cheerful manner. Overall making our stay wonderful. I will return! Thank you Catherine L
- Verified traveler (4/5): - Horrible staff rude and one instance using abusive language in front of clients.
- Verified traveler (2/5): - the rooms was dirty. and not good environment for the relaxing
- Verified traveler (8/5): Good hotel for a short break - Fine hotel, although the room was fairly basic. No minibar (although there was a price-list), and it took a very long time (and 3 phone-calls) before they came to bring the extra bed we required. Although we booked for 3, there were only 2 sets of towels, etc. Swimming pools and restaurants were fine. Enjoyable stay, definitely a nice place for families.
- Patricia (10/5): Great hotel with a wonderful ambiance. - I enjoyed my stay, Al Ain is a beautiful city which has retained its authenticity. The hotel is well situated with easy parking. The staff are lovely, friendly, helpful and attentive. There was lots going on yet there was still a feeling of calm. I felt quite at ease sitting on my own in the Palm Court soaking up the atmosphere. I am looking forward to a longer stay in the future.
- Verified traveler (8/5): Nice Hotel - Nice hotel with very friendly helpful staff. Room was clean and quiet. Breakfast was good with a good variety of food on display.
- Verified traveler (8/5): Good stay - Exterior of the hotel was not impressive, but our 6 rooms were very clean and comfortable. Toilet was a little smelly so we had to close the door at all time. Breakfast was well presented and sufficient varieties. Restaurant service was good as well. Wifi is only free at the lobby and restaurants.
- Verified traveler (4/5): Service good but needs an update - Unfortunately, the hotel really needs updating. Service was good. The place is in poor condition.
- HAMED JUMA (8/5): Good hospitality and Service - Everything was good but for a 4 stars hotel this hotel lacks the availability of wifi in the rooms!!!!
- Anscott (6/5): Quiet and relaxing environment. - The hotel was generally ok, moderate, and affordable.
- Dr. Z (6/5): The hotel needs renovation - I stayed at this hotel few years back, it was good, now the rooms need renovation, needs new furniture and everything should be updated in order to stay in business. It was 5 stars hotel and now it is 4 stars hotel, I would stay in a different hotel next time unless they start the renovation.
- Abudhabiboy (6/5): dated facility but it was clean and ok - The building and facilities are a bit aged, good view of the grounds and pool. Bar down stairs very noisy and smoky. But the room was clean and comfortable
- Trevor (8/5): Reconnected to an old friend- Hilton Al Ain - The Hilton Hotel in Al Ain is one that I used to frequent over 30 years ago when I lived in that city. Over the years it has undergone some refurbishment and change, somehow it has always retained a little of it's "oldy worldly" charm and warmth. The room we had for a family of three was large and very comfortable although we noted that this wing needed a refurbishment as the bathroom was tired and there was no wi-fi in the room, so each time we had to use the lobby for our connectivity needs, that was midly irritating. The main (lap) pool too could do with some repairs and tidy up. For the rest the staff, pub bar food , coffee lounge etc were all excellent, i repeat the staff were really brilliant as nothing was too much of a problem for them. Price: performance wise a great place to stay.
- ruth (10/5): quiet hotel with so many helpful staff - the stay was made so relaxing for me.Everyone was friendly and so helpful.
- derek (10/5): Holiday - Excellent stay very noisey on a Thursday night
- Haitham (10/5): Deferents trip - Comfortable & perfect
- Verified traveler (10/5): - The hotel has good quality, very nice workers and front desk. Little bit expensive, but it's worth it.
- Edgar (10/5): Thanks for all!! - Excellent people!!
- Travel frequent (2/5): Bad experience, not as advertised - Attitude on the front desk, bugs on the baby crib, internet issues, towels with bad smell. No food on the pool.
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