Grand Royale Hyde Park

Location: 1 Inverness Terrace, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Tour desk
• Car hire
• Non-smoking throughout
• Shared lounge/TV area
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Wine release events
• Reception hall
• Vegetarian menu options available

Rooms Available

• Deluxe Single Room

  These spacious, air-conditioned rooms come with a flat-screen TV.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Deluxe Double Room

  Larger than the superior rooms, these spacious, air-conditioned rooms come with a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Club Double Room

  Includes half a bottle of wine or bottled water, and a fruit plate in the room on arrival.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Deluxe Twin Room

  This twin room features a electric kettle and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Club Twin Room

  This twin room features a electric kettle and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Superior Double Room

  This double room has a electric kettle and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Deluxe Triple Room

  The triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The triple room offers a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Giulia (1/5): ATTENZIONE: struttura poco seria! - QPessima esperienza in questo hotel. Al nostro arrivo, in fase di check in, il ragazzo al front desk ci propone un upgrade gratuito. Notiamo, però, che il numero della stanza era già stato scritto ancor prima di proporci l’upgrade e, una volta accettato il cambio camera, non era stato sostituito. Comunque, il ragazzo ci dice che la nostra camera si trova nel seminterrato e già non eravamo molto felici. Quando entriamo nella stanza, molto piccola (ma va bene, sono gli standard di Londra) noto una finestra e vado subito ad aprire le tende. Ovviamente, trattandosi di un seminterrato, mi sono ritrovata un muro davanti a pochi metri di distanza. Tengo a specificare che, quando ho prenotato su Booking, non c’era scritto da nessuna parte che mi avrebbero assegnato una camera nel seminterrato. Comunque, soffrendo di claustrofobia, comincio a stare male: mi manca il respiro e mi si scatena un mal di testa atroce. Decido quindi di chiedere un cambio camera che mi viene negato. Adesso, il mio non era un capriccio estetico, la camera era anche carina e pulita. Stavo proprio male all’interno di essa. Al front desk, comunque si scusano dicendoci che non avevano nessun’altra camera disponibile e che, in ogni caso, la camera che ci avevano assegnato in precedenza era comunque sempre nel seminterrato. Per scusarci, ci offrono due drink, il che mi sembra veramente un presa in giro. Non potendo dormire in quella camera, io e mio marito decidiamo di prenotare all’ultimo un altro hotel (stupendo) e di andarcene. Un chiarimento: la camera è stata pagata in anticipo 169 sterline. Ne ho dovuti spendere altri 250 per andarmene nell’altro hotel. Tornata a casa sento l’assistenza di Booking per chiedere un risarcimento, non avendo usufruito della camera (in tutto saremo stati dentro 10 min). Comunque Booking, a distanza di giorni, mi riconosce un piccolissimo risarcimento perché, pur avendo loro contattato la struttura per farmi risarcire, l’hotel non ha mai risposto.
• Hazel (8/5): -
• Martin (6/5): Good location but disappointed with room size and tired decor. - Checking in was quick and efficient. There was a reasonable variety of food at Breakfast. Very close to two Tube Stations We were expecting a lot better room having booked a Deluxe Double - it was very small, with not much space for two people to move about. Attractive looking property from outside but internal decor is very tired and needs refreshing.
• Kae Alo (9/5): -
• Bertil (7/5): -
• Marianne (3/5): Fawlty towers hotel - Första natten fick vi ett mycket dåligt rum men vi fick byta till ett bättre, Lång kö till frukosten. Buffén blev inte förnyad och det saknades olika rätter även om man kom i tid. Mycket av detta berodde på för liten arbetskraft.
• Ana (8/5): - Great Location , Very nice staff ! The noisy floor .
• Ela Özlem (10/5): -
• NOEMIA (10/5): Voltaria a me hospedar no hotel pela qualidade do serviço, limpeza e atendimento. - Hotel limpo, café da manhã ótimo, suite equipada com tudo o que o hospede necessita para uma estada agradável Banheiro pequeno, mas equipado e limpo.
• King (10/5): -
• Rhonda (8/5): The staff was all great. Breakfast was good although they did not seem prepared for the large crowd on our 2nd day. - The location and beauty of the property. Our basement room was cold and they couldn’t seem to get it fixed. They finally gave us a portable heater.
• Benjamin (10/5): - Absolutely gorgeous hotel, lots of character, very grand.
• Josefin (4/5): Tak över huvudet - Utmärkt läge. Foajén är finfin och det finns en mycket fin och rymlig lounge/living-room som man kan nyttja. Också trevligt att det finns frukt och fräscht vatten i lobbyn 24/h. Fick byta till ett annat rum som var större och behagligare. Det första rummet var så litet att man knappt kunde öppna dörren för den slog i sängen. Där fanns ett enda litet lågt bord där vattenkokare och ens egna pinaler skulle få plats. Täcket hade kunnat häva ner allt under natten. Lite klaustrofobiskt, tyckte jag. Det andra rummet - det där då jag bodde under min vistelse - var betydligt större och rymligare. Det var ett bra rum med bra termperatur. I båda rummen luktade det dock fruktansvärt från avloppet i badrummet. Därav att jag bytte från rum 1. Det luktade illa även i rum 2 men om badrumsdörren var stängd under dagen, luktade det inte i själva rummet men man öppnar ju när man ska dit. Tyvärr var det svårt att vistas i badrummet pga lukten och man behöver ju kunna duscha och gå på toa. Jag har bott på detta hotell flera gånger men nu måste jag nog hitta ett annat. Det här är inte acceptabelt.
• Bernardo (10/5): Hotel excelente! - Localização excelente. Funcionários extremamente educados. Recomendo!! Nada.
• Valentin (8/5): -
• Walter (8/5): El personal muy cordial y atentos - Bien ubicada Falta de limpieza
• barbara (5/5): Great location. Good value by London standards - Great location. Lovely reception and sitting are The bar was under stocked and very dated odd decor The bedroom was so small there was little space to move between the bed and the window.
• Raghdah (5/5): - Location, staff are very good There was problems with the electricity & breakfast wasn't good
• Bernadette (10/5): - Wonderful designed hotel ,beautiful dinning room for breakfast and lovely rooms to relax in downstairs. Professional service by all staff. A Lovely breakfast Provided. The location fantastic and next door to beautiful park which is beautiful to visit and go for a walk . It was very quiet area so a good sleep.
• ariel (9/5): Hidden Gem in London - The hotel was gorgeous. Very Downton Abbey. If you are handicapped the stairs are a challenge.
• victorio (8/5): Bien, pero con ámbitos de mejora - Sobre todo la ubicación y desayuno aunque correcto poco variado. ( los tres días que estuvimos, siempre había lo mismo) Habitaciones que necesitan una actualización. Bañera en la habitación con acceso difícil. Falta protección en la bañera para que el agua no se vaya afuera.
• Lucileia (8/5): adequada - O ponto mais alto é a localização! muito próxima de 2 estações do metrô e com comércio próximo. O Hotel apresenta um custo benefício muito com a opção de café da manhã - o café é o tradicional inglês - bem servido. O banheiro molha muito durante o banho, o quarto é bem justo - seguimos com a reserva pq os demais hoteis tinham acomodação do mesmo tamanho por um valor maior.
• Anastasiya (2/5): Для начала хотелось бы отметить величественную, просто потрясающую зону лобби, лестница на вторй этаж, где находится рес - Место расположения, впечатляющий холл, очень хорошие завтраки. Очень много вещей!
• Jackie (9/5): -
• Sarah (10/5): Great Hotel - The hotel on the whole was excellent and breakfast was plentiful. The staff were very welcoming and friendly. The history of the hotel was interesting too. The room 206 would siut for a single person as there wasn't much space because of the steps. The bed was so close to them.
• Francesca (8/5): - Colazioni magnifica con tantissima scelta e cibo continuamente rifornito, oltre che davvero ottimo. Tutto lo staff dell'hotel è stato gentile e disponibile. La struttura è un po' datata, ma ha degli interni davvero incantevoli. La nostra stanza era molto basic, ma dato che ci abbiamo passato poco tempo andava più che bene, letto comodo. Posizione ottima, ci tornerei molto volentieri!
• Clint (8/5): -
• Travis (8/5): -
• Emilio (7/5): - Setting antico e la colazione Camera minuscola senza sedie di appoggio, letto piccolissimo, era una singola trasformata in doppia, si faceva fatica a passare per arrivare al letto bagno minimalista,
• Zuzana (9/5): -
• Ondřej Jiří (8/5): -
• Meloni (4/5): Non ci torneremo - La varietà della colazione La lunga fila per la colazione, Il letto scomodo e piccolo, le lenzuola troppo strette, Il bagno minuscolo senza finestra ne aspirazione, La stanza veramente troppo piccola, in un lato del letto si deve passare di fianco per la poca distanza tra il letto e la parete. Non positivo il rapporto qualità/prezzo.
• Chloe (10/5): -
• Pavlos (7/5): Adequate - Location, Lobby, Breakfast room size and without a view, long queue to be seated for breakfast, my request for a front looking room was not satisfied although it was made well in advance. Staff marginaly polite claimed that my request was subject to availability, a convinient excuse when request is made on arrival, not when made well in advance. Cheap couches replacing the classic chesterfields in the lobby. Frustrating.
• Min (8/5): -
• Lea (10/5): Confortable et magnifique - L’emplacement est parfait, le cadres est magnifique ! Rien, tout était pensé pour le confort des clients
• Caroline (7/5): Good location - Breakfast was excellent Very basic room
• Alejandro (10/5): - Un lindisimo hotel, muy elegante y señorial! Excelente el desayuno!!! Los cuartos son un poco chicos, pero muy limpios y modernos Cerca del subte para ir al centro de Londres.
• Stephan (8/5): -
• B1942UIdavidb (6/5): Somewhat faded splendour but reasonable value overall - Convenient location close to Underground stations and to Hyde Park. The original building to the front has some attractive period features however other areas e.g. the bar, are in need of refurbishment and the Bedrooms within the newer section of the building are ridiculously small. Good standard of cleanliness but the WiFi signal in the Bedroom was intermittent. Wide range of breakfast buffet food options however we had to wait some time for a table and the dining room staff were not overly attentive or helpful. Reasonable value overall by London standards.
• Barbara (8/5): -
• Massimo (9/5): - Ottima posizione e Ottima colazione Camera non proprio uguale alle immagini
• Maurizio (8/5): Ottimo cin qualche problema - La struttura è molto bella e mantiene il fascino dei palazzi d'epoca, colazione perfetta, ottimo personale. Ambienti molto accoglienti. Problemi con le prese elettriche il primo giorno, la stanza era nel livello sottostante il piano strada, ma non era stato chiarito, l'ultimo giorno non avevano rifatto la stanza.
• Miranda (8/5): - Ontbijt was goed, alles werd ook goed aangevuld. Ligging van het hotel was super. Bedden waren prima. Tijdens het ontbijt hebben we wel 30 minuten moeten wachten voor een tafel. De laatste ochtend konden we niet met z’n vieren aan een tafel ontbijten. Dat was wel een punt van kritiek.
• Jasmin (8/5): -
• Ingegerd (10/5): - Bra läge nära underground stationerna Bayswater och Queensway. Nära till Hyde park. Vänlig personal. Bra morgonfrukost. Dålig wifi.
• domenico (7/5): - Comfort, pulizia, posizione abbastanza centrale. Rapporto qualita/prezzo buono Nn
• Kadir (7/5): - Personeli güleryüzlü ve yardımseverdi. Otelin konumu iyiydi. Kahvaltısı çeşit ve kalite olarak tatmin edici seviyedeydi. Odaların boyutu çok küçük. Her ne kadar rezervasyon yaparken boyutları görmüş olsak da çok küçüktü. Ayrıca, lavaboda çatlaklar vardı.
• Christin (8/5): -
• Franck (5/5): Pas top top - Le hall, le petit déjeuner La chambre: petite et obsolète
• christophe (9/5): - La chambre était un peu petite mais confortable , le buffet du petit déjeuner très bon et très varié, le personnel très aimable, l'emplacement idéal Le seul petit bémol était que même, tentures fermées, il n'y avait pas moyen d'empêcher la lumière de rentrer, ce qui était plutôt embêtant le matin tôt
• Sophie (8/5): Je recommande cet hôtel pour son calme et sa localisation pour les visites - L’hôtel est proche du métro, des bus ainsi que de restaurant. Hyde Park est juste à côté. C’est un quartier agréable. L’hôtel sert un bon petit déjeuner à l’anglaise. La chambre est petite mais pratique et c’était très calme. La literie est un peu vieillissante ainsi que la moquette dans la chambre.
• Ria (10/5): - In the club room the window could not be opened. Besides that everything was perfect!
• emanuela (10/5): - tutti gli ambienti favolosi tranne le camere un po' datate
• James (10/5): -
• Michela (5/5): -
• Nyufi (9/5): -
• Jacqueline (8/5): Would definitely stay again great location. - Stunning architecture
• Majlinda (9/5): - History Space
• Julie (5/5): Good location tatty accommodation - Looks nice from the outside and reception/dining room/bar Very poor rooms. Dated and tatty. Bed really small and hard
• Iwona (8/5): -
• Pepita (7/5): - Locatie, prima ontbijt Verouderd en deels versleten interieur in de toch wel kleine kamer.
• Hanna (9/5): - Bra läge och bra frukost.
• Maria (7/5): - Cama confortável Fila para o pequeno almoço
• Muchele (8/5): - The staff were moatly fruensly, apart from nar staff on our firat night, were vwry abrupt when asked a question. Good that there were beafy products in bathroom, so didnt really had to take mune, enough for couple nights stay.The wecome /refreshments were a nice touch. Breakfast had a really good selection and hot, I would have preferred a small plate to put toast on, as table got quite crowded when plates, tea/coffee pots on. Good location. The room was very compact, and not enough natural light, would have been better in the bathroom with walk in shower, as quite high to step into bath. We were in first floor and due to mibility found the staircase up to room hard to go up and down, would have help with banister both sides. Disappointed that the door didnt lock, thought general things like that would be checked regulary, did report it on our departure though.
• Lorraine (6/5): -
• Martina (8/5): Empfehlenswertes Hotel in schöner Lage - Die Lage des Hotels ist hervorragend, da es in einer Seitenstraße liegt sehr ruhig. Busse und Tube in nur wenigen Gehminuten erreichbar. In der Nähe viele Restaurants und Pubs. Zimmergrösse wie üblich in London sehr klein, Badezimmer aber sauber und ordentlich. Leider gab es lange Wartezeiten vor dem Frühstücksraum. Das Personal kam mit wegräumen und neu eindecken der Tische und nachlegen am Buffett nicht hinterher.
• Peter (6/5): Good location and value - Tiny bathroom
• Monica (8/5): Bra hotell! - Bra läge nära två tunnelbanestationer, nära Kensington park och nära restauranger. Bra frukost i vackert frukostrum, med te- eller kaffekanna som serveras vid bordet. Vi åt frukost strax efter de öppnade och då var det inte kö men hörde att det kunde vara mer kö om man åt lite senare. Rent och fräscht, och trevlig personal! Fanns vatten och frukt vid receptionen, uppskattades! Fina gamla, vackra miljöer i lounge, trapphus och en trevlig liten bar på hotellet. Litet rum, litet badrum med dusch i badkar som gjorde att det stänkte ut på golvet. Vi bodde högst upp och det finns förmodligen större och bättre rum. Vi hade en smal säng, hårda kuddar och delat täcke. Heltäckningsmatta som funnits med ett tag känns väl lite mindre fräscht. Om man inte vill ha resväskor på golvet så var det svårt. Vi hade ett väskställ och hade den andra på skrivbordet.
• Maria (8/5): -
• Stephen (7/5): A fading relic - Good location near two tube stations and hyde park and restaurants. Good breakfast with excellent staff but was too busy on Saturday with a queue down the stairs for the first 2 hours. Better on other days. Nice lounge. Tiny room with barely space to open 2 suitcases. Had a weird part like a closed in balcony with sloping glass painted out black except for a small square and no opening window. Would be very hot in summer. Had a club room which was a joke. The club lounge was just big enough for 2 tattered sofas, a bit like a student common room except less pleasant. The fruit plate on arrival was 2 old oranges and an apple in a bowl and nothing to cut or eat it off. Reception staff were OK but not very welcoming or interested. Noone asked how our stay was, but now they know.
• Karlien (6/5): - De locatie Extreem kleine kamer. Slecht bed Badkamer niet zo proper en stinkend. Lange wachttijden voor het ontbijt
• JEREMY (8/5): Reposant et évasion - L’emplacement, le charme de l’hôtel, typique anglais Chambre trop petite, couloir exègue, salle de restaurant trop de monde
• Robert (10/5): -
• West (8/5): - Breakfast Rubbish on the sidewalk. Air conditioning in the room didn’t get cold enough. In room safe didn’t work
• Lisa B Marler (8/5): I would go back and stay, location is great, as a tourist. For work I may look for another spot. - The staff was great. The lobby, dining area is lovely. The room size is fine and the right value for the money. I would have appreciated a chair to sit at when working. The AC wasn't great, my room was warm, but I had an operable window which was greatly appreciated. It's not really a place if you are trying to work. It is great for holiday.
• carlwO52IQ (10/5): Mystery - Lovely hotel but something remains a mystery, my partner and I went 4 years ago roughly, walked in the reception part, into the lounge, we both swear blind the square section of the ceiling on the far left side as you walk in was open and you could look straight up into an old victorian like library with the old brass banister bar and wooden ladder etc, we went up the grand stairs to the first floor, looked though an ornate door and walked around this beautiful timeless library looking down the middle to the lounge on the ground floor, We went a couple of years later, no library, no recollection of a library from the staff, walked in the lounge, ceiling all the way over, but that square part didnt match the rest of the ceiling decor... you tell me...
• jaymay2202 (8/5): Beautiful hotel, breakfast needs review. - Location - was wonderful. Placed handily between Queensway and Bayswater tube stations, you have multiple routes available to you within 2 minutes walk. The Queensway (road) is full of restaurants. Hyde park is over the road. Kensington Palace a few minutes walk away. The location is superb. Check in and out - very easy and quick, staff looked after our suitcases until we couldcome back to check in properly. Lifts: a bit dodgy. Sometimes one didn't work. Sometimes one didn't make it to the floor. OH well, one of the two always worked. Room - we had a beautiful suite. It was sensational. The Lilly Langtry suite is expensive, but extremely roomy and has a huge bathroom. The room was wonderful and warm, despite the freezing cold weather. Pleasantly decorated with old worlde furniture, though...I did think that some of it was a bit tooooo old and delapidated, and though very pretty, was a bit past it's best without repairs or replacement. Bed: was not the king size (australian king size) as I'd expected. It was an Australian Queen size. Beware, if you need a wide bed. It was fine, very comfortable, and pillows nice. Bathroom: had a delightful bath, and a lovely big shower. Two vanities. My only complaint was that I nearly fell off the 'upper level' of tiles multiple times, a 25cm drop, edged in black,...with black and white tiles, it should be edged in the lighter colour. It's very deceptive, and I bet there will be an accident one day. Oh, and the water....we couldn't get the shower hot. Not anywhere near hot. I didn't mention it, it was warm. I just made it quick. breakfast - Breakfast was a very nice spread of all different things, hot and cold. Very pleasant and plenty of tables. However, I have to mention a couple of things. 1. Staff at the front desk were often rather reluctant to help. No-one looked very pleased to be there, or enthusiatic. I asked one to help with a restaurant booking, as I didn't have voice call on my phone. She said "oh, we don't usually do that." REally? EVERY hotel I've ever been in would gladly ring to book a table for an overseas guest. I was stunned. She did, eventually, but the reluctance was poor. 2. staffing: three mornings I was taken aback by the mammoth line of guests waiting for breakfast. One morning we waited in line for over 35 minutes. It's appalling. First, the head lady was working like a trojan. She worked so hard, I felt sorry for her, trying to manage the list, the book, the queue, and the clearing and resetting. Her staff were disorganised and I could see they weren't supporting her, AND she needed about 5 more staff on those busy mornings. I watched as one table was wiped down 3 times by 3 different people, but never reset, as were 2 other tables, while there were 50 people waiting outside the door. It was breathtakingly bad. I know...it's busy. But food ran out, no eggs, no pastries, no beans, ....not toast. replaced slowly, and when we were already finished. The poor woman needs more staff for 2-3 hours, each with a specific main task. I to clear, 1 to reset, 1 to replenish...and they need bigger trays. It was painful to watch, and people were annoyed. It added 35 minutes one day to our timing, which was tight, and we missed our train. Lucky I had a flexible ticket. Oh well, we enjoyed our stay enormously, it's just...the boss needs to consider the poor lady at breakfast.
• Petrovic (10/5): -
• Angus (9/5): -
• Bob (5/5): Grand indeed until you get to your room! - The building was very impressive Very grand both inside and out, almost palatial inside. The room was like a rabbit hutch and the bathroom was bordering dangerous. The shower cubicle was very narrow (700x700) and eleven inches off the floor
• Alexandre (6/5): -
• Anne (8/5): London stay - The hotel is very well located across the road from Kensington gardens we enjoyed a stroll. The bedrooms are very compact but clean 👌. The bed very comfortable. One very good plus the breakfast is definitely a 10 out of 10 excellent. The room was lovely. The bedroom is compact the bathroom is tiny but very clean and shower is good
• Nick (8/5): -
• Rory (6/5): -
• Victoria (1/5): - Location good Room was tiny. We had a club room which was in the basement with no view. Just a window covered with pigeon poo. The shower was tiny and you could hardly turn in it.No Wi-Fi in the basement. It felt like a prison cell and the aircon didn't cool the room down. The worst hotel we have ever stayed in.
• Andrea (8/5): - Tolles, altes Hotel. Die Zimmer sind klein, aber für eine Städtereise ok. Der Speiseraum ist begrenzt, wir mussten 10 Minuten morgens anstehen, aber das Personal war sehr bemüht und super nett.
• Anette (9/5): Fijn - Prima ontbijt. Nog veel oude details in het hotel. Mooie trappenhal, mooie ontbijtzaal.
• Louise (5/5): Enttäuschend. - Gute Lage. Heruntergefahren. Renovation nötig. Zimmer roch nach Schimmel. Schlange für Frühstück von ca 20 Personen.
• Bugna (6/5): Ok mais sans plus - Les points forts sont l'emplacement et le personnel. Le petit déjeuner était convenable en terme de nourriture. Le personnel est aimable et a pris soin de nos bagages. La literie était confortable mais usée et abîmée (matelas déchiré par les ressorts) Les canalisations font remonter une odeur affreuse. La chambre est mal conçue (place du placard) et biscornue. L'isolation est moyenne. Les demandes spéciales faites en avance n'ont pas été respectées malgré plusieurs messages.
• Diana (7/5): -
• Ravelli Fabio (9/5): Hotel Grand Royale Hyde Park, consigliato per l'ottima posizione e servizi che offre. - Posizione ottima vicinissimo a due metro. Pulizia impeccabile della camera e bagno. Cambio giornaliero della biancheria. Buona colazione. Gentilezza e cortesia del personale. Numerosi ristoranti, locali e negozi vicino all'hotel. Per il prezzo pagato la camera era un po piccola con letto alla francese, ma comodo. Il bagno era dotato ancora di una vecchia vasca che fungeva anche da doccia. La coda mattutina per la colazione.
• Julie (8/5): -
• Alessandra (7/5): Soggiorno comodo e che rifarei domani se non fosse per il prezzo Altino! posizione eccellente - Colazione con prodotti di qualità,pulizia,ordine ,staff gentile ,ottimo! Unico neo il bagno davvero minuscolo ma comunque pulitissimo e carino (rispetto ai bagni degli hotel si Londra),dotato dei piccoli comfort quotidiani (spazzolino, dentifricio,saponi vari,crema corpo,rasoio,cuffia . Ovviamente la stanza affacciava sul nulla ,ma pazienza !
• Abolade Tunbi (7/5): -
• Pepepepe88 (8/5): Discreto ma si può migliorare - Albergo pulito in una posizione tranquilla vicino a 2 fermate della metro collegate benissimo per muoversi nel centro di londra. L albergo è perfettamente tenuto, e i bagagli possono essere lasciati in reception sia all arrivo che al momento del check out Ci sono diverse cose che non funzionano. La descrizione della camera non è pertinente. I bagni son piccoli non finestrati e la stanza è davvero al limite. Per quello che riguarda la colazione stendiamo un velo pietoso. 30 posti a sedere e file chilometriche a qualsiasi ora. Manca sempre qualcosa tipo brioches o pane e va sempre richiesto. Scarsa la parte dolce abbondante la salata. Manca il caffè espresso roba che ormai non si può sentire. Visto il prezzo della colazione eviterei di farla li perché a pochi passi ci sono un sacco di posti dove farla meglio spendendo meno.
• Jean (8/5): -
• June (7/5): Pleasant stay in heart of London, just across from Hyde Park. - Location fantastic. Breakfast very good, although had to queue beforehand. Room basic but all we needed. Beautiful building.
• Camille (1/5): Péssimo - Nada, !! Não conseguimos ir para este hotel Fomos posto noutro hotel com muito menos comodidades e no nível menos 1 !! Fomos avisados na ultima hora e obviamente não havia hotéis melhores disponíveis para nos acolher
• Krzysztof (10/5): - Ogólnie bardzo komfortowo i w świetnej lokalizacji Problrm z sygnałem GSM musiałem podchodzić do okna

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