Radisson Blu Hotel, Dubai Media City

Name: Radisson Blu Hotel, Dubai Media City
Address: Dubai Media City, Dubai, 211723, Dubai, AE

Location: Dubai Media City, Dubai, 211723, Dubai, AE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Experience luxury and relaxation at Radisson Blu Hotel, Dubai Media City, where modern elegance meets unparalleled hospitality.

Indulge at the Spa
Pamper yourself with rejuvenating treatments including massages, body therapies, and revitalizing facials, ensuring your stay is a serene escape.

Recreational Amenities
Enjoy our two inviting outdoor swimming pools and state-of-the-art health club, perfect for unwinding after a day of exploration or a busy work schedule.

Culinary Delights
Savor exquisite dining at Chefs House, explore our two vibrant bars, or indulge in the convenience of 24-hour room service to elevate your culinary experience.

Let the magnificent charm of our hotel be your oasis in the heart of Dubai. Book your stay today and create unforgettable memories!

Important Information

Pool access available from 8:00 AM to 8:00 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 03:00 PM - 12:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Area shuttle (surcharge)
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Evening entertainment
Elevator
Fitness facilities
Conference space
Golfing nearby
Surfing/bodyboarding nearby
Kayaking nearby
Sailing nearby
Breakfast available (surcharge)
Library
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Express check-out
Limo or town car service available
Parasailing nearby
Full-service spa
Meeting rooms
Pool umbrellas
Golf lessons available nearby
Billiards or pool table
Tours/ticket assistance
Wheelchair accessible parking
Area shuttle (surcharge)
Free shopping center shuttle
Conference center
Snack bar/deli
Self parking (surcharge)
Free valet parking
Computer station
Airport transportation - pickup (surcharge)
Pool sun loungers
24-hour fitness facilities
Electric car charging station
Banquet hall
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Grey water recycling system
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Lifeguard on site
Change of towels (on request)
Change of bed sheets (on request)
Vegetarian breakfast available
Annual carbon offsets
Locally-owned & organized tours & activities
Guest education on local ecosystems and culture
Double-glazing on all windows
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only
Accessible airport shuttle
No accessible airport shuttle

Rooms Available

Executive Room (Lounge Access)

2 Twin Beds OR 1 Queen Bed
344-sq-foot individually decorated room with city and pool views

Internet - Free WiFi and wired internet access
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, single sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Executive Room, Balcony (Lounge Access)

1 King Bed
344-sq-foot individually decorated room, balcony/patio with city views

Internet - Free WiFi and wired internet access
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, single sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Premium Room

1 King Bed
344-sq-foot individually decorated room with city and pool views

Internet - Free WiFi and wired internet access
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Superior Room

2 Twin Beds OR 1 Queen Bed
280-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Suite, 1 Bedroom (Lounge Access)

1 King Bed
689-sq-foot individually decorated room with city and pool views

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair

Guest Reviews

Stephanie Barbara (10/5): - It has recently done refurbishment in many of the rooms and they are clean and quiet. Good concierge who are very helpful. Nice breakfast.
Ian (10/5): - N/A
Alejandro (8/5): - Room size and amenities were excellent
Robert (10/5): - Very efficient, comfortable and cost effective.
Robert (10/5): - Great service. Inexpensive. Great breakfast buffet and exec lounge.
Wissam (10/5): - Good
Umar (10/5): - Great
Oliver (8/5): - Price and location was great. Lots of FnB nearby and close to the Marina. Great staff and service.
Dalia (10/5): - Great hotel, great service, great breakfast
Ahmad (10/5): - The loby refreshment brings comfort and energy at the right time where you need it the most, the staff was really good specially Noor at the front guest desk.
Derek (6/5): - we booked a 1 night stay to go to a festival in the amphitheater which was just across the street. unusual to have anything within walking distance of a hotel in Dubai! as a VIP access property, they did offer an upgrade at check in but we declined as they only had smoking rooms available and we are non smokers. we were not offered the other perks that would have been available to us if we took the upgrade such as access to the club lounge
Qiru (10/5): - Nice location. Easy walk to Marina. Concierge service wa great! He arranged a day tour to let us visited Many Dubai landmarks that we couldn't do by ourselves. The tour driver is very nice too.
Federico (8/5): - The hotel is in a good location. The price is good comparing what they offer. The only bad thing very bad smell coming out from the bathroom and carpets have to be cleaned more frequently because they smell around dirty.
Barbara (10/5): - Clean, great breakfast
Oliver (10/5): - Great location and very affordable.
Matthew (8/5): - We booked 4 nights at this hotel after using the Radisson chain before. The hotel was about 30-40 minutes via taxi at 10pm and cost 100 AED. The hotel is walking distance to both tram and metro with direct line to the Dubai Marina and Burj Khalifa/Airport so it’s in a good location. The hotel room was spacious for 2 people. Walk in shower and bathroom. The hotel has 2 swimming pools which we used - hotel provides towels. The staff were helpful and welcoming. We had booked a desert safari (separately from the hotel) but they cancelled 10 minutes before. The hotel concierge overheard and was trying to find a tour operator to take us last minute. He contacted someone who agreed a price, but did not know the company name and was insistent on booking. We did not want to do all the activities in the package and it was agreed we get a cheaper price for not doing them. We agreed the price and booked, however, when they called back to confirm, the price doubled and included the activities we didn’t want to do - we tried cancelled, however they said we need to pay a cancellation fee and very insistent. This felt it was being booked with one of their friends rather than a tour company. There was a huge selection of breakfast options. I would stay here again.
Mahmoud (10/5): - Excellent hotel
Supreet Singh (2/5): - We had a brief one day stay at the Radisson Blu Media City. Our room was very small and was barely able to fit our limited luggage. The room was very old, worn out and definitely looked like it needed to be renovated. Neither the fridge or cooling unit worked well. Not recommended.
Tamar (8/5): - Not the cleanest radisson i have stayed in. Bathroom was not cleaned properly, soap from previous guest still there when we checked in. Alerted the staff but it was never removed. Location ok, breakfast excellent, pool ok
Dereen (10/5): - Staff were very friendly, property was in a greay location, close to the tourist areas but still away from the busyness
Marlene F (10/5): - The hotel is in a business area, quieter than other significant areas. It's close to the metro and tram stations. The nearest attractions are the Dubai Marina and Palm Jumeirah. The staff was super friendly and helpful. Mary Jane answered our questions and made sure we got good service. The breakfast buffet offered a wide selection of food and is reasonably priced. My friend and I were very pleased with our stay and highly recommend this hotel.
Christophe (8/5): - Great hotel. Not the most modern but it has everything needed and staff is very friendly and helpful.
Daniel (10/5): - Very helpful staff, thank you!
Daniel (8/5): - Dated in so so location but fine overall. You can see the age mainly in the bathroom. Poor Resturant choice
Pavel (8/5): - Good hotel with clean rooms and nice breakfast. Convenient location. The rooms are a bit outdated. We had problems with light switches, which wouldn’t work reliably.
George (10/5): - Great location, great staff, highly recommend if you want to be close to Dubai Marina but prefer less traffic.
Edgar (8/5): - Staff were friendly and helpful. Hotel is slightly above average in quality. There are better locations than this in Dubai.
stacy (6/5): - It was very hard to stay here with the shower would leak all over the bathroom and we will be slipping just to get into the restroom. I called for them to fix it and they said that that is how all our bathroom showers are and that it does leak. They brought a bunch of towels and put it on the floor and all it did was make it hard for us to open and close the door if given a chance, I would not stay there again.
Joao (10/5): - Very convenient location with easy access to tram and metro. However the restaurants and marina areas are not at a walking distance from the hotel, have to take a cab or other transportation. Very good cost x benefit
Joao (10/5): - Very conveniently located, however not walking distance to restaurants nor the marina. Easy access to tram and metro. Excellent cost x benefit. Good breakfast, good rests in the hotel.
Rusul (10/5): - Very nice hotel and friendly staff. Loved the free valet parking. Very clean, nice big rooms, and good area. Also close to almost everything. Will definitely go back.
Talal ben (10/5): - Very nice hotel
Justin (10/5): - Very nice stay. Rey professional and courteous staff. Very user friendly and enjoyable. I’ll be back.
kwangjae (10/5): Reasonable to stay for short time !! - Hotel is recommeded to stay for business traveler for short period of time with reasonable price. But, there is less restaurant and supermarket nearby.
Mr. Abdullahi (8/5): - It was hard for the taxi drivers to find
Ahmad (10/5): - Great service and room
Francois The Phuong (8/5): - Overall its good for the price
Pradeep (8/5): - The Al Khail Metro Station (Red Line) is about 650mts walk from the Hotel... Dining options nearby are limited, but one could take a stroll to the Marina Walk and there are plenty of options. Breakfast options offer a mixed fare and have vegetarian as well as both vegan and non-vegetarian options... Overall a good, pleasant stay.
Omar (10/5): - Good service, good food, easy to access by walking and a nice atmosphere overall.
Tetiana (8/5): - Nice hotel, area is nice and quiet during the weekend.
Rania (10/5): - Property
Cristiane (8/5): - Staff was very nice and hotel was good, comfortable with good breakfast. They let us check in early, which was very kind, and wrote me a message in a card for my birthday with a very tasty cake too 😀
Vinitha (6/5): - Average setup. Staff was courteous. No smart TV in room to be npt able to stream. Room as average. Walkable to tram and big bus stops. They did forget to clean the room on the first day but did come to clean after calling reception. Breakfast buffet is good.
Ruth (10/5): Good hotel - A gem of a hotel in amongst all the tall building! It had 2 pools, one of which is a rooftop and a bar. The rooms are comfortable, but a little bit dated! The location is good near to the Marina and Jumeirah Beach!
Joshua David (6/5): - property was selected due to proximity to business meeting and global brand. breakfast was good and the hotel is clean and quiet. Any type of request however seems to send the staff into confusion. i had asked for a garment steamer to freshen a suit. the hotel doesn’t have this so please don’t ask as the resulting circus is not worth the effort. Also had to request a late check out on three different occasions.
Mohammed (10/5): I like this hotel - Great Hotel and location. I would like to thank the management and the front desk team for the room upgrade, the overall service and the amazing customer care approach. I will definitely stay again in the near future and highly recommend this hotel for business travellers.
stuart (10/5): - Liked that they have free valet parking and close to the JBR area that has everything you could possibly want for entertainment.
Noor (10/5): - Best hotel ever
Anas (6/5): - The property is not clean and not in the condition as advertised for on Expedia
Julie (10/5): - Great location easy metro / tram access, many walk able amenities Some of the property and fixtures are in need of a little TLC but overall very happy with the hote6, staff and facilities
Salim (4/5): - It was a disappointing experience.
uday (8/5): - The hotel cleanliness level is good, but the rug in the room is old. Housekeeping does a very good job, but they can't do anything about old rugs. The Business Center is poor: two old computers, key boards that are obsolete, and a very small area to work in. Clearly, this hotel is intended for tourists, not business travelers. Emails are either not sent, or sent hour later, and attachments never get delivered.
Morley (8/5): Nice Hotel - Great stay. Hotel was a bit far from the downtown but transit was excellent. Nice location for walking about.
Richard (10/5): - Great hotel well located to media city, close to MRT. All the usual amenities.
Manicka (6/5): - Realizing that hotel is older. Considering that we s/b more mindful of germs. My room was not dusted (sanitized) to say the least. When traveling local, I sanitize my room. Otherwise, staff was great. Check in was easy. Breakfast was delicious and again staff (Sashi and Matilda) were very helpful.
Stephanie (10/5): - I felt very well looked after and as a single female traveller that's very important. It was also very clean. Friendly staff.
Janette (10/5): - Well placed for access to Dubai marina
Richard Derek (10/5): - Without exception, every member of staff, in each department of the hotel, were efficient, professional, polite and friendly. They are a credit to Radisson
Aklilu (6/5): - We staid a day and couldnt get sny rooms
Suren Indrajit (8/5): - It's out of the way. But the quality is good.
KOYRUL ISLAM (8/5): - Very impressive and clean. But Not all the facility they advertise.
Muhammad (2/5): Terrible Staff Training - The hotel is listed as a vip gold property with a "guaranteed" late check out by 2 hours. When i asked for the same it was rejected by the lady at the counter and she would not listen to me. She was highly untrained, after arguing for a while she agreed to give me 1 hour (as if she is doing me a great favor). What is the advantage of VIP benefits if you are still going to be treated like this? or is the definition of "guaranteed" different for their staff. I shared with her my club carlson number and he was not even willing to try it and mocked me that this is not the same group. I had to explain her this is the "old" name for your rewards programme and the same works until now as well (while she looked at me in disbelief). I was given a free drink voucher and told i could have any non-alcoholic beverage for free form any restaurant. When i went to the top bar they refused to accept the voucher and told me i need to buy one drink to get the free one. I went to the sports bar and they told me i could only get soda from the fridge. Overall, everything during this stay was ruined. i used to stay very often at this place before covid and the service has gone very low.
Roman (10/5): Great business hotel in Dubai Media City. - Great business hotel, close to Dubai Marina, restaurants, shopping and metro. Large and spacious rooms. Nice rooftop bar and excellent Italian restaurant on the main floor of West tower.
Devados (2/5): Not good to the money paid - Not happy to the money paid
Verified traveler (10/5): - Because of my very early arrival, 5 a.m. I have to book one night extra. On the other hand I was given a suite room so no complains.
RAJENDER (10/5): - friendly staff , good location.
Sunny (6/5): - Wierd setup from inside east tower n walkway through etc, different staff kept coming to check what room number I had when eating breakfast which was annoying as you get signed in before entering the restaurant,
Muhammad Saqib (10/5): - Overall very good experience
Iwona (6/5): Cheap and cheerful - I booked it based on price and location. It was good price and good location. I didn’t spend much time in the hotel so I wasn’t disappointed too much with overall look of the hotel. I am sure I stayed in better 2 star hotels. Bear in mind swimming pool was closed and only one bar was operating. Very average hotel but there was no drama, breakfast was good and staff well trained and helpful. It’s just very dated hotel. If you stay here get Careem bike pass. So much fun to cycle around.
Walid (10/5): - Super service quality and attention. I felt like I was the only guest at the hotel. Excellent location and nice rooms with a great gym.
JAMES (8/5): - Great experience and the entertainment in the Ceto restaurant was awesome
Farah (10/5): Lovely hotel - Wonderful stay great staff recommended
TANNEH (10/5): - Unable to regulate the hot and cold water in the bathroom as the water would get extremely hot which created a safety concern.
Jon (4/5): Very disappointing - I've stayed at this hotel many times in the past before lockdown and I'm sorry to say that 2 years on and it's gone downhill in terms of staff/service, cleanliness, and general condition of the rooms, business lounge, and gym. My biggest issue, however, was being interrupted during a breakfast business meeting to pay for my VP guest's breakfast and to be charged twice (£25 x 2). I have tried 3 times to speak with the hotel about this with zero response. The Radisson Blu, Media City, is not the hotel it once was and I shall not be staying again.
Verified traveler (6/5): Average hotel. - Room was clean and staff were friendly.
Verified traveler (2/5): - The hotel was old not worth the money it cost not clean at all I have booked a room with a balcony as per all the photos and there was no balcony in the room The service in the hotel was terrible and the room was very old and need update
Michel (4/5): surprizingly dissapointed - it is old and back dated facilities
Elie (6/5): - NA
Pawel (2/5): Reception - My key were been blocked everyday! The reception people weren't helpful and not friendly at all.
Michael (4/5): Decent but don’t stay in the sleep free 469 - The hotel was decent and the room functional and clean (on the most part). There was an air conditioning unit next to the room that rattled and scraped from midnight to 2am - when this was signalled to the hotel I was asked to provide further proof as the video clip (of the noise) I played the staff seemed insufficient to trigger any action. We arrived later than expected and tried to email and call the hotel for several hours without response. Eventually we contacted the hotel via hotels.com which was a relief.
Chris (10/5): Great hotel - A great hotel with plenty of on site facilities.
Kheira (6/5): Somewhat disappointed - Allright stay overall, but some areas of the hotel such as the rooms (carpets, bathrooms) are really tired. A little disappointed with meals too, breakfast could do with improvement and the dinner options for half-board guests are very limited and not worth it. Bar with regular parties in the East Wing can be a real disturbance for guests as they do not finish until 3am, this has greatly & negatively impacted on my stay. The staff was kid and helpful.
Verified traveler (6/5): - It took more than half an hour until they found my reservation
Verified traveler (10/5): - I came from the USA and everything was great with no concerns. Lovely staff!
Verified traveler (8/5): - It was nice trip very nice to see as usual love dubai
Mike (6/5): Not good - There is many hotels much better on this price range than this hotel. We stayed on second tower, so you have to go 2d floor after check in, walk to get 2d tower and take an elevator again to your room. The Room was old, finishings were so bad in bathroom, not comfortable bed
Verified traveler (10/5): - Great attitude from staff and very friendly and professional
P (10/5): - All was good as expected. Izzat offered exceptional service at the front desk. Will be back
William (6/5): - The Hotel is Beautiful, but room service was very slow. Housekeeping was forgotten the first 2 days. Concierge services were Outstanding!!!
Verified traveler (8/5): Clean and comfortable - The room was a decent size, comfortable and clean. Located in a good area, will definitely stay again.
Verified traveler (8/5): - Very helpful staff and a nice hotel. We remained in the room as we were quarantining after Covid tests so weren’t able to use the facilities, but the room was comfortable and we had everything we needed.
Menachem (6/5): The hotel was nothing special - The hotel was nothing special - everything was normal, with no view.
MHD Moayyad (8/5): - It was nice stay but as golden member i should get upgrade or at least get a free breakfast
Soha (8/5): - Everything was very good but the hot water in the room was a bit of a downer because it kept alternating between extremely hot to extremely cold within seconds.
Verified traveler (4/5): - Club on 9th floor very noisy, had to be moved after repeatedly insisting i could not sleep. Goes on till 3am! The hotel is nice but i wouldnt say it was a great raddison blu...i have stayed in much better so felt it was more expensive to value
Ebere (10/5): - It was an amazing experience, the staffs were very helpful and amazing
Trevor (8/5): Saved by the upgrade - Having been upgraded to one of the lovely suites and enjoyed 3 days of friendly, helpful service i left this hotel having enjoyed my stay there, despite an initially very poor experience. Initially booked into a club room that felt cramped, that stank of tobacco despite being non smoking, with a worn bathroom and a malfunctioning blind and no curtains the initial experience was dreadful. However management responded well and made up with it with a great stay.
Verified traveler (8/5): - A great hotel, near the Palm, but I didn’t realize looking at the map how far it is from the center and the airport. It took the metro 70 minutes without changing lines (with one unexpected 10 minutes stop) to get me to the airport. Just too far. So be mindful how distant places can be in Dubai unless you don’t mind seating for that long on the train. Otherwise, the ride was inexpensive.
Verified traveler (6/5): - They should seat you rather than you sit snywhere for breakfast as this can become a very busy time especially if you are party of 4 and more and there are only tables for 2.
Verified traveler (10/5): - Certi was good but we weren’t able to use our entertainer coupon which was sad. The reception was ok. Not too friendly and there was a hoard of people there at check out.