Mercure Sydney Parramatta
Location: 106 Hassall Street, Rosehill, Sydney, au
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation and Leisure Facilities
Mercure Hotel Parramatta offers elegantly designed rooms with high standards of furnishing, each equipped with an LCD TV. Guests can unwind in the large outdoor pool or bask in the sun on the terrace. For the sporty guests, a tennis match awaits.
Convenient Location
Situated opposite Rosehill Gardens Racecourse and a stone's throw away from one of Australia's largest shopping centers, the hotel is a haven for both leisure and business travelers. With proximity to Parramatta Westfield, Rosehill Gardens, and key city amenities, guests can easily explore the vibrant surroundings.
Business and Pleasure
Whether you're in town for business or leisure, Mercure Hotel Parramatta caters to all your needs. Take advantage of the business center, leisure facilities, and prime location for a memorable stay. Book now for an unforgettable experience.
Important Information
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that the tennis court has been closed temporarily for essential repairs and maintenance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Currency exchange
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Golfing on site
- Tennis lessons on site
- Self parking (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Swimming nearby
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Superior Twin Room
Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Junior Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Superior King Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Free gym access
- Access to private pool
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Executive Spa King Suite
This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Classic King Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Classic King Room - Mobility Accessible
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Classic Twin Room
Featuring free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Standard Double Room
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, tumble dryer, a carpeted floor, a flat-screen TV, as well as pool views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Access to private pool
- Hand sanitiser
-
Standard Queen Room
Rollaway bed can be purchased for an additional charge - maximum 1 rollaway per room.
Rates are for 2 people. The room caters for a maximum of 3 guests.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Access to private pool
- Hand sanitiser
Guest Reviews
- KnK (2/5): Not a good place to stay. - The entrance was beautiful đ Very old run down, dinner was not very good very small meals and lamb was very under cooked and the dessert wasnât correct. No fruit for my son we ordered fruit salad and ice cream and all he got was ice cream and 1 strawberry.
- Rebecca (7/5): - Location Aircon was loud when it decided to ramp up in the middle of the night
- Tracey (5/5): -
- Narelle Clarke (10/5): Stayed here many times, never disapoints -
- chae (4/5): - Location Thermostat was unchangeable and locked at a high temperature
- Ezatullah (10/5): -
- Jeffry (10/5): -
- Katie (9/5): - The place was close to my work conference. I loved the space, work space and comfortable bed. I would have liked the restaurant to be open for afternoon tea.
- Sunita (7/5): Not worth the price - Its near to train station and Parramatta Westfield It was not as expected as the other Mercure hotels we have stayed. The room had a weird smell. The room was not worth the price we paid. There was just a little bit of toilet paper for 4 people we had to ask the reception for more. The toilet and shower were not very user friendly.
- Kylie (8/5): Lovely and helpful staff - The staff were all lovely and helpful. The building needs a refresh
- Kolianita (7/5): - Could do more cleaning in the rooms.
Room was dusty.
- Sudipa (7/5): - I didnât like that we had to pay extra charge for car park after paying for the hotel.
- Samuel (7/5): - Clean room, staff helpful Some stains in room, room service trays left outside rooms for several hours.
- Lidiya (10/5): -
- Samantha (8/5): -
- Elissa (9/5): - Room size and ease of access to transport
- Jessica omara (10/5): -
- Ashlee (7/5): Wasn't Worth The Price - Comfortable beds and breakfast was very good Room looked nothing like online photos. Bathroom wasn't very clean. Toilet was broken.
- Nicholas (5/5): Disappointing for the price - Location was great, staff were very nice Wasnât very clean in the bathroom and the vent areas, both looked like they hadnât been cleaned in a very long time. There was mold on the bathroom roof near the extractor fan. The dinning are was way too small to accommodate the amount of people that can stay there and each day it was extremely overcrowded. Also was told parking was included but them wasnât
- Elizabeth (7/5): A great night off from family - Great price The entrance at night is hard to see when arriving in the dark.
- Rhiannon (10/5): -
- Anthony (9/5): Great hotel in a great location. - The friendly staff. The fact that my date never came.
- Feltham (10/5): - Great location and very comfortable beds Nothing
- Jordann (10/5): - The convenience of everything. Just around the corner is the tram. There were never enough towels when we go to our room and each time it was cleaned.
- parameswaran (3/5): - Staff Not clean car park , extra money need to pay for car park , bath room gets lots of mists , they need to clean all the fan I guess
- Ki Sheok (10/5): -
- Alex (10/5): -
- Sajad (9/5): -
- Neil (6/5): Disappointing - Didnât have breakfast there The room was quite dark at night.
Insufficient lighting.
It had a desk but no lamp or overhead light. I had to move one of the bedside lamps to the desk.
The towel rail in the bathroom was missing, obviously fallen off and not replaced.
The grouting in the shower area was dirty in places and obviously had not scrubbed lately.
- Aleisha (5/5): Felt unsafe and icky staying in this hotel - The Ateez music playing in the lobby on the day of the concert Myself and my 2 minor Nieces were filmed by a man during our time in the pool from his room window overlooking the pool, staff were informed, there was no follow up and nothing was done about it making our stay feel VERY unsafe, the room was dirty and water in glass bottles was more than half drank, found a bottle under the bed empty, mugs hadn't been washed.
COCKROACHES EVERYWHERE! EVEN INSIDE THE BUILDING!
- Hayden (8/5): Overall good - Comfortable beds, clean room. Had to ask for milk for coffee both days
- Leuzzi (1/5): -
- julie (9/5): Felt very comfortable and relaxed - The beds where comfortable
The staff where so lovely Room service took an hour to bring desert
- Leuzzi (2/5): -
- prorv (9/5): - happy with stay
stay here every year for work. all good
- COURTNEY (1/5): Give me my refund you promised. - Disgusting. Everything.
- Robert (9/5): -
- Leuzzi (1/5): -
- Julian (4/5): Enjoyable but disappointing for the cost - Room size was good.
Dinner was awesome. Nice friendly staff
Breakfast was a great variety
Large windows for a great view.
Hotel great positioning, close to shops, Restaurants and events stadium. 2 beds in our room were too close together it was a squeeze to walk between them.
The TV would not work. Bathroom door would creek very loud upon open and shutting.
No toilet brush to clean the toilet after use.
Hot buffet breakfast was cold
No cloth to wash cups or tea towel for drying
- Katie (10/5): -
- Georgie (9/5): - Clean accessible and accomodating
- Laurence (8/5): - No Netflix on tv or chromecasting
- Chris (7/5): -
- Simone (8/5): - The bed was very comfortable, fridge was good. Staff were all wonderful! View was nice also. The shower bath! Rooms also could do with a bit of a spruce up.
- Heath (7/5): - The Hotel is comfortable - but a little run down a bit of paint on the doors would do wonders for its appearance, amenities in the bathroom - like Hair dryer would have been good, but I needed to ask for one. I dont usually like using the same containers with shampoo and conditioner, but I think this is a trend in hotel industry now. However, overall a pleasant stay.
- Aniruddha (7/5): Average, great staff but lack of adequate amenities - Cleanliness, highly accommodating staff , very convenient location My room lock was malfunctioning and we had to change rooms. Toilet sink clogging and it was not cleaned in spite of mentioning on multiple occasions. Most annoying thing was the restaurant being closed on Weekends and Public Holidays where most of the guests are expected to visit.
- Mohomed (10/5): -
- Mohomed (10/5): -
- Guest (6/5): -
- Staniforth (8/5): Not bad probably needs to do some minor renovations - Comfy beds roomy Bathroom shower head low
- Beck (9/5): - If you have kids, they'll definitely have fun with the pool area. Everything you need is straight across the road Driveway is a very tight squeeze.
- Ryan (7/5): -
- Melanie (10/5): -
- Julia (7/5): -
- Dallas (2/5): - It was clean and in walking distance. I was offered a room change and was put right next to lift.
They were painting my level and I could smell paint all night.
My door didn't work correctly and the issue wasn't changed.
Light in hall Part of room flickered all night.
I was woken by loud yelling at 3.40am from room next door.
On leaving I was not asked how was my stay so I could discuss this. So I left it for my review
- Younes (3/5): -
- jamyma (10/5): -
- Wesley (3/5): - Nothing to like it was very smell in the carpet and it needs new renovation giben the price it was very expensive for that kind of room the paint the wall the doors were very bad...
- Maduwage (5/5): -
- Nitin (7/5): -
- Jocelyn Lal (10/5): - I had a pleasant stay at Mercure Sydney Parramatta. The room was clean, comfortable, and well presented. The bed was very cozy and I had a good nightâs sleep. Staff were friendly and helpful, making check-in and check-out smooth. The location was convenient and the overall atmosphere was relaxing. Would definitely stay again.
- Rabie (10/5): -
- Jennifer (6/5): -
- Renee (10/5): -
- Guest (10/5): -
- mark (9/5): -
- CHUN (3/5): -
- Deb (7/5): - Close to the function that I attended Not very well lit up on main road. Very obsure driveway which we missed and had to go around the block
- terry (7/5): Check in was reasonable but not usual quick check in a smile from check in lass would have been nice but itâs unfortunat - Have stayed numerous times both work/social
Convenient for what I do Rather not say
- Rui (10/5): -
- Dion (7/5): -
- Randle (8/5): -
- Harshal (3/5): Below average - Location is good.. Property is too old. When I asked them they said my room is the most renovated room..
But you can clearly feel smelly carpet, cracks on wall due to age, bugs on the curtains etc..
- Alana (9/5): - It was a lovely and quick stay. Everything was good and bed was comfy. There wasn't anything that I didn't like
- Dayan (8/5): -
- Venu (4/5): Hot Water had an issue (extreme hot, unable to mix cold), Heating was not working, lights problem - Location Many - Lot of issues
Hot Water had an issue (extreme hot, unable to mix cold), Heating was not working, Bed attached lights were broken /Loose, works were underway (trades were working on the floor/close to rooms (fixing something)
- Rabie (10/5): -
- Sarah (5/5): -
- Rabie (10/5): -
- Stephen (6/5): -
- Matthew (8/5): - The beds were made nicely every day for us and bins emptied. Buffet breakfast included was great. The fridge didn't stay cold. The freezer defrosted so everything in the fridge got wet. The floor was a bit dirty on check in but was good the following day after cleaned again. The tennis court is in need of repairs
- Lara (1/5): Will not stay again. Accor needs to do better with this propert - I have stayed here 7 times and this time it was gone down hill FAST The housekeeping lady was extremely rude, she created an OHS risk and when I approached her kindly to move her trolleys blocking walkway after my child being unable to walk through with a suitcase she said how I spoke to her rudely and she is a human like me, I was not rude, I was embarrassed my children saw someone behave like that towards us when we were on a trip. There was a bowl of god knows what outside the lift for at least 12 hours on our level 2 floor
- Elizabeth (8/5): Fantastic staff and location - Staff member at check in was extremely friendly and helpful. No signage at buffet breakfast for those with allergies I.e. I am gluten free and there was no signage to say of anything was GF
- Talal (10/5): -
- Charles (9/5): Great price great comfort clean and well presented - Great staff, facilaties and price very. lean and extremely comfortable error on charges on checkout
- Xiaolong (6/5): -
- Lisa (10/5): Nice little break - The staff were all super friendly and extremely helpful. Whether it was pointing us in the right direction when we needed to get to public transport or getting us fresh towls after a swim they were on point!! The hotel itself was so close to woolworths and a few takeout food restoraunts and also a bus stop( litterally across the road)and the tram just down the road a few minutes walk!!! Everything was excelentđ
- Avtar (4/5): -
- Jason (8/5): - Location and the room and transport to function
- Aisling (8/5): -
- Troy (7/5): -
- Prue (7/5): Accommation excellent, parking access terrible - Location is excellent, easy to access food close by, great access to Parramatta via light rail. Close to Homebush. Good value Carpark is horrendous for large SUVs etc. Very tight to get both in and out.
- Adam (6/5): Needs an refresh - The value for money is why we have stayed here over the last 10 years. We love the car parking too. The location is the best, having Woolies and eateries across the road is so good for families. The place needs an upgrade. There is marks on all the doors and hallways, plus the entry/lobby looks shabby. The rooms decor looks outdated. While clean, you can deterioration and wear that need to be addressed.
- Shalveen (7/5): For one nite stay itâs good - Space in room 1. Breakfast should have a better listing
2. Lift vents needs cleaning and better looking lift
3. Water to be provide in room
4. Upgrade bathroom
- Daniella (8/5): -
- Amelia (7/5): It did the job but weâd be unlikely to return. - The ease of check in that the price of parking, was excellent. The staff that we came across were lovely and accommodating. The breakfast was sub par. Only one staff member, who was lovely, seemed to be in attendance and she was completely run off her feet. A lot of the tables needed to be wiped down, the buffet area was untidy and messy and the set up was quite confusing. The coffee was awful. They were also very slow at refilling and restocking the food. The carpark entrance was ridiculously tight and also looked terribly dirty.
- Alannah (3/5): Disappointing, dirty and overpriced. - Easy check in and parking Room was in need of an upgrade. Dirty, stained lounge, stained sheets (did get replaced), dirty extractor in shower, paint peeling on ceiling/walls. Dirty plates left outside the lift for 2 days. Overall very disappointing.
- Abhishek (1/5): Below average - It was not a great experience The curtain fall in the room and they changed the room and again the sink was block in the washroom.
- Prathap (8/5): Convinently located. Comfortable room with good breakfast included -
- Holly (8/5): -
Photos