Novotel Kuala Lumpur City Centre

Location: 2 Jalan Kia Peng, Kuala Lumpur, my

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Ironing service
• Massage services
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Adult only
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Vegetarian menu options available

Rooms Available

• Deluxe Twin Room

  Our Deluxe Room features a modern interior and a LIVE N DREAM two single beds, ideal for 2 adults and a child sharing the bed. Enjoy amenities such as an ergonomic desk, a 55'' LED TV, and a cozy couch. Max. number of people – 3

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Junior King Suite

  Perfect for 2 adults and 1 child sharing the same bed, our suite offers a spacious living room, a comfy king-sized bed by LIVE N DREAM, a relaxing bathtub, a coffee machine, two 55'' LED TVs, and access to Premier Lounge for breakfast and evening cocktails. Max. number of people – 3

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Deluxe King Room

  Our Deluxe Room features a modern interior and a LIVE N DREAM king-sized bed, ideal for 2 adults and a child sharing the bed. Enjoy amenities such as an ergonomic desk, a 55'' LED TV, and a cozy couch. Some rooms lack a couch due to space limitations. Max. number of people – 3

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Premier King Room

  Providing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Executive King Room

  Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Premier Room with Two Single Beds

  Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Majid (2/5): - Die Lage ist top. Das Zimmer ist laut. Klimaanlage sehr laut. Das Fenster war auch nicht dicht und deshalb sehr laut. Ich hatte ein Exekutive Zimmer gebucht, aber da das Zimmer sehr laut war haben sie mich downgraded und ein anderes Zimmer gegeben. Für den Preis gibt es bessere Hotels in KL.
• Öznur (8/5): -
• Nael (8/5): -
• Ariani Risandi (10/5): -
• Daw Kay Thi (10/5): We will come again - Mid of city, good location and sustainable brand name. NA
• しんば (5/5): まあまあ - 立地場所としては大変便利です 朝食メニューの品数が微妙
• Datin (9/5): A comfortable and wonderful stay with great amenities and wonderful staff. - It’s right at the center of KL and we can just walk around the neighborhood The junior suite we stayed was comfortable except for the wardrobe which is really small
• Ayano (9/5): -
• Ruud (7/5): - Locatie Restaurant en filmnet elke dag dezelfde films youtube of variatie in films zou welkom zijn.
• Tharishini (9/5): -
• Marie Sylvie (8/5): Nous avons passé un agréable moment proche de tout à pieds - Emplacement idéal en plein centre de KL Pas de boissons d'accueil, personne à l'accueil un peu froide
• Ronald (10/5): Excellent value for money - Very clean
• Jeeviya (5/5): - Good location. Within walking distance to Pavillon shopping centre and other key attractions. Gym was also well equipped. Carpet and curtains had multiple stains which made the rooms feel dirty (noting that bed sheets and bathroom were clean).
• Kathrin (8/5): Perfekte Unterkunft für die Stadtbesichtigung. Sehr zentral in der Nähe mehrerer öffentlichen Verkehrsschienen und nah a - Im Bad gibt es einen Filter-Wasserhahn. Perfekt zum Zähneputzen, Gesichtwaschen und Wasserflaschen auffüllen. Frühstück war super! Es gab Europäisches, Amerikanisches und asiatisches zur Auswahl. Außerdem Obst, Säfte, Wasser und Kaffee! Die bei Booking angezeigte Adresse hat mich via Google/ Karten an einen falschen Ort geschickt. Ich hab den Namen dann eingegeben und musste mit Koffer zu Fuß 1,5 Kilometer woanders hingehen. Ob der Fehler bei der Adresse oder bei Google Maps liegt kann ich nicht sagen.
• Neo (1/5): -
• hanting (8/5): - 乾淨 早餐不優
• Edson Ares Sixto (8/5): -
• Shayan Ahmed (10/5): - Everything pitch-perfect. The location was phenomenal. Right next to the walking bridge. We didn't need to rent a car or call grab as this was the best place to explore via foot even though we had a 1 year old baby with us. Loved. Next, comfort. Superb luxurious hotel, seems like newly built, utter luxury. The lifts, the corridors, the lobby, the room, the bathrooms. Super clean, decent size of both bathroom and the room itself. I travel a lot to different cities and comfort is my no.1 priority and this was catered to by Novotel. It will be my no.1 spot whenever I come back to KL IN SHA ALLAH. The beds and pillows were super comfortable, the view was amazing, we got some KL tower view and also KLCC view. The area around it was all luxury and shouted "high-end" . There are two 7/11 stores across the street and 1 other big store right in the basement of this hotel which was phenomenal. Also the staff omg. My suitcase lock was not opening and they sent someone in the middle of the night to open it. I cant thank them enough. Nothing at all seriously! I'am 100% staying here IN SHA ALLAH whenever I return. I stayed with my wife and baby.
• Charles (8/5): -
• VVernon (9/5): - Location was convenient to city centre and pavilion mall The breakfast spread is a bit lackluster.
• Prabhleen (9/5): -
• Radin Marsita (9/5): - Superb location More pillows
• Axror (4/5): -
• Zaki (10/5): -
• MATT (9/5): -
• Soebekti (9/5): -
• Wouter (9/5): Centraler kan niet! - De locatie - midden in het centrum van KL - is echt geweldig. Het ontbijt is zeer uitgebreid en typisch Maleisisch (dus geen English breakfast). De kamers zijn zeer comfortabel. Het zwembad is op de derde verdieping, biedt geen privacy tegen de omringende hoogbouw en is klein in verhouding tot het aantal gasten dat het hotel kan herbergen.
• Michael (9/5): -
• mika (3/5): Poor choice of hotel for the money. Very weak breakfasts. Small, modest pool. - Poor choice of hotel for the money. Very weak breakfasts. Small, modest pool.
• Rifel Landong (9/5): Wonderful - Breakfast is delicious. The location is near my business location. Nothing
• Mohammed (10/5): -
• Carolyn (7/5): -
• Gaurav (8/5): -
• Nasirudin (9/5): Would recommend to friends & family ☺️ - Nice breakfast & location is good too None
• kwok pui (9/5): I would like to return and stay in this hotel. - Location is great, within walking distance to Pavilion Mall, Suria KLCC, and Bukit Bintang MRT station. Room is great, having a couch makes it a corner for relaxation while in the room. Breakfast is at Food Exchange, a very decent and relaxing place for coffee and slow start for the day. Staff are friendly and helpful. I just wish there is a bit more variety of hot items for breakfast. I hope there is some indicator which elevator arrives, easy to miss it unless one stands a bit away from the three elevators. Getting to the main entrance from the Pavilion mall side, one has to watch out for cars coming from the street on the left and car exiting the hotel car park on the right. If there is a barrier for car exiting the hotel, it will give the guests better protection from potential accidents.
• Semiha (10/5): -
• Dusit (10/5): - The breakfast choices were abundant. Staff are nice and friendly. Not really.
• Fanny (5/5): - Le lit d’appoint est facturé par nuit. Ce qui revient très cher. Il faut le savoir avant de réserver à l’hôtel.
• Lay May (10/5): -
• Erkut (10/5): Très bien situé, propre - Personnel Propreté
• michel (10/5): - Excellent emplacement, très bon petit déjeuner, chambre assez vaste et confortable Rien
• SANGHONG (10/5): -
• Tatiana (9/5): -
• Julio (10/5): Short and convenient stay in KL downtown - Very convenient location and good facilities The gym is super small for a nice 4 star hotel
• RONNACHAI (9/5): -
• adrie (9/5): - The facility Breakfast
• Laurentiu (4/5): Poor - Location, close to Exhibition center and city center The room looks old and there was a big stain on the floor of room 1209. The breakfast was very small in choices, nothing as close as other Novotel hotels I stayed in Ho Chi Minh or Shanghai. Also no water bottles in the room, just water filtering that I didnt like
• Melanie (9/5): Schönes Hotel - Schönes und geräumiges Zimmer und Badezimmer. Sauber und nettes Personal. Frühstück war ebenfalls tiptop. Die Lage ist auch gut, man ist in der Nähe der Petronas Towers zu Fuss. Wir waren zufrieden.
• Kong (10/5): - Location is next to pavilion, that means we don't need to worry about shopping Nothing much
• Wolfgang (8/5): -
• TUNA (10/5): -
• Chun Seng Eric (8/5): Great location but bad traffic - Location is great if you are attending exhibition Traffic is really bad during rush hour
• Kamarul (10/5): -
• Claire (9/5): - Great location!
• Syed Adeel (10/5): Excellent - Location and room No smoking area
• patrick (8/5): -
• 淑芬 (10/5): -
• michel (10/5): - Excellent emplacement, proche des principaux sites de KL. Personnel tres agreable et super reactif. Tres bon petit dejeuner. Cgambres vastes et agreables Rien
• Fatima (8/5): اقامة جيدة ولكن لن تتكرر - الموقع قريب من مول بافيليون والبرجين يربط بينهما جسر للتنقل الفندق نظيف والخدمات جيدة لم يعجبني مساحة الغرفة فقط 28 م. كذلك الأسرة ضيقة صغيرة ومرتفعة لاتصلح بالنسبة لأشخاص كبار لاتناسبهم أبدا
• Nabilah (7/5): -
• Tay (9/5): -
• Gerard (9/5): -
• DrDouglas1971 (10/5): Another perfect stay - it is becoming a very nice habit! Highly recommended! - Very happy to be back at the Novotel KLCC where the welcome is always warm and genuine. 

 Our suite was really super (as always!), with the ever comfy bed and a large, separate living room with comfortable sofa, chairs and a handy desk for working at, should it be needed. 

The large fridge was well stocked with soft drinks, water jug and plenty of teas & coffees, to keep you hydrated. 

 The welcome amenity, which is always a thoughtful and useful gift, was accompanied by the kind note from Angelia K. On every stay Angelia is truly delightful to deal with. 

 We sleep so well here and we never hear any noise from other guests or indeed room staff. 

 Again the Executive Lounge was a nice space for pre-dinner drinks and nibbles, with engaged and helpful staff. Having stayed at many, many properties in KLCC the Novotel is one of the best; in terms of service, surroundings, staff and location, and we highly recommend staying here. Look forward to our next stay!
• Karen (8/5): -
• Nalinrat (8/5): - Location, Room space
• Anni (7/5): -
• Mahesh (10/5): -
• RickRR (10/5): - Stone throw away from pavilion and also some clubs behind too. Just across there is mynews and also 7-11. Everything is clean and comfortable. All great.
• janus (10/5): Excellent! - With our arrival, from security to the reception staff were friendly and helpful. Breakfast was exceptional, with many options to choose from. Room was clean and bed comfortable. I recommend this hotel to anybody. N/A
• Mahesh (10/5): -
• Babayev (10/5): - Very good hotel and personals. Friendly, helpfull and kind. Also the location is amazing. N/A
• Smith (8/5): -
• SRC79 (8/5): great location - Stayed for 2 nights here - the hotel is right in the city center of Kuala lumpur. Rooms are decent sized for a hotel in city center. Although priced slightly on higher end, this is expected given the location. breakfast spread is good. staff is helpful though housekeeping response could be faster. Heart of kuala lumpur including Petronas towers are walking distance away.
• Camper13077442151 (10/5): all iss good - all is good on the food exchange
• Mostafa Noor (7/5): -
• Koji (8/5): -
• Vinod (8/5): - Good location, Good brekfast
• Minh Anh (9/5): Nice stay and suitable for children - I think the location is perfect, very close to the skywalk which literally connect me to the main attractions of the city Room could be a bit small and AC will take some time to be cool but it is ok
• Lakshmi (10/5): -
• GoPlaces36101474641 (10/5): Excellent hotel - Traveling with family during the festive season can be hectic, but Manager Rubi made everything so much easier for us. She was incredibly helpful throughout the check-in process on 21st of March 2026 which was the first day of Hari Raya. We would also like to personally commend Mr. Anu from the housekeeping crew for his exceptional service during our stay. He greeted us with a warm smile every time we saw him, be it morning, afternoon, or evening, which truly made a difference. Even after we checked out, he helped us with our luggage to the car which is likely out of his job scope. A big thank you to especially Manager Rubi and Mr. Anu for making our stay feel so welcoming. Other staff did good too. We truly appreciate the great service from Novotel KLCC. Will come back again.
• Gerrard (8/5): This is our regular hotel whenever we're in KL. Probably have stayed five times the past year. Always reliable. -
• Teo (9/5): -
• HarirajanTV (10/5): My go-to when in KL City - I had a wonderful stay at Novotel Kuala Lumpur City Centre. The location is excellent, right in the heart of the city with easy access to shopping and key attractions. As an Accor Plus Platinum member, I truly appreciated the warm recognition and thoughtful benefits throughout my stay. The staff were not only attentive but genuinely warm and welcoming, which made a big difference. I especially enjoyed having breakfast and meals at the lounge, the spread was great, with a good variety of delicious, well-prepared food in a relaxed setting. This is always my go-to stay when I’m in the city, and I look forward to returning again.
• ariyamusafir (8/5): Nice and clean but poor support - Credits: 1. Clean 2. Basic equipment all available 3. All equipments function properly 4. Comfortable Flak: 1. Poor customer service - irresponsive on calls (no answer) when support or housekeeping is required. Overall the hotel is clean nice. It is located at a super strategic location right in front of the entrance to Pavillion. The hotel gives a comfortable feeling right from the entrance to the room walkway all the way to the room. The room and bed though small but subjective, its comfortable and nice. The swimming pool is nice and clean. The staff was also seen scrubbing the walls of the swimming pool and they kept it clean. The one thing I am unhappy with is when I needed support and called, no one picks up. In cases of emergency, the hotel response would have been a big flak.
• Rajagopal (10/5): Staff all good and friendly & excellent. - All very good I'm score number 5 it's excellent. No
• Kamilla (9/5): - Хорошая локация, чистый номер, отличный персонал Нет ковриков около бассейна, поэтому очень сколько. Средний завтрак
• Pat (10/5): Great stay In Kuala Lumper. - Very good location beside the Pavilion mall. Friendly and helpful staff, Very good breakfast and no replenisment issues. At around 28m2 the room size was ideal for us. Getting to KLCC via the adjacent Skybridge made getting to that part of the city easy while staying out of the heat. Would absolutely stay here again. A relativly minor issue but the lighting in both the bedroom and bathroom could have been better.
• LILIIA (9/5): -
• Пискун (10/5): -
• Chamila (10/5): Very comfortable - The convenience to get about on foot. A shopping mall just across the road and walking distance to other places Nothing to complain. Was very happy about our stay
• Prathamesh (8/5): Perfect location - Location I have not got my advance back yet which I was charged at the property during check in
• Rima (10/5): Puikus - Viskas puiku. Labai paslaugus personalas. ,,Itin didelė lova,, nėra ,,itin,,.
• Olga (10/5): - Отличная гостиница с прекрасным расположением. Все в шаговой доступности, особенно торговый центр где можно поесть в том числе европейской еды. Приветливый персонал. Чисто и уютно. В бассейне комфортная температура
• Wilson (8/5): -
• Dooshyant (9/5): Agréable moment - Proximité du centre Lors de la signature de dépôt, le staff nous a refusé de garder une copie des documents signés. Le lit n’était pas très confortable. Excluant ces deux points, tout était nickel
• Yousuf Sarker (9/5): -
• Marcia (9/5): - The lovation
• salem (10/5): -
• John Cowell Ltd (10/5): Excellent - Perfect hotel in center near to all for work and leisure - Very reasonably priced - Stayed before and will stay again when working
• Brigitte (8/5): Bra hotel, flott personale og flott beliggenhet - God lokalisering. Hotellet ligger helt i sentrum av KL. Veldig hyggelig personal og servicen var på topp. Ikke bacon eller alkohol i spisesalen. Kaldt i spisesalen under frokosten, men godt utvalg Ikke vin/øl til maten i spisesalen. Kaldt i spisesalen

Photos