Pullman Dubai Creek City Centre
Location: Port Saeed Road Baniyas Street, Dubai, 61871, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at the exclusive spa. Enjoy the outdoor pool, sauna, and 24-hour fitness center for relaxation and recreation.
Culinary Delights
Dine at Medley Restaurant for international cuisine, grab a snack at the coffee shop, or order 24-hour room service. Unwind at the poolside bar or trendy lounges for a drink.
Top-notch Amenities
Benefit from complimentary Wi-Fi, concierge services, and babysitting. With a business center, limo service, and conference facilities, all your needs are met seamlessly.
For an unforgettable experience in Dubai, book your stay at Pullman Dubai Creek City Centre today.
Important Information
- Pool access available from 6:30 AM to 10:00 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Boat tours nearby
- Parasailing nearby
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Steam room
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Golfing nearby
- Snorkeling nearby
- Scuba diving nearby
- Water skiing nearby
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Limo or town car service available
- Parasailing nearby
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- Free wired internet
- Assistive listening devices available
- Braille or raised signage
- Conference center
- Playground on site
- Free self parking
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Free pool cabanas
- Pool sun loungers
- 24-hour fitness facilities
- Boat tours nearby
- Water dispenser
- Housekeeping on request
- Couples/private dining
- Designer stores on site
- Shopping mall on site
- Art gallery on site
- Vegetable garden
- Ballroom
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Covered parking
- Outdoor entertainment area
- Wheelchair-accessible on-site restaurant
- Lifeguard on site
- Change of towels (on request)
- Change of bed sheets (on request)
- Stair-free path to entrance
- Vegetarian breakfast available
- Organic food
- Annual carbon offsets
- Humane animal treatment
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Superior Room, 1 King Bed
1 King Bed
322-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - A down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Family Room, 1 King Bed
1 King Bed
387-sq-foot individually furnished room, balcony/patio with city views
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - A down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Balcony or patio
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Superior Twin Room, 2 Twin Beds
2 Twin Beds
323-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - A down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Executive Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
721 sq feet
Club/Executive Level - Continental breakfast, internet access in the lounge, and separate check-in location
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Executive Room, 1 King Bed
1 King Bed
322-sq-foot room with river views
Executive Level - Executive Lounge access and internet access in the lounge
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Free cribs/infant beds
- Executive level room
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Junior Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
527-sq-foot individually furnished room, furnished balcony with river views
Executive Level - Executive Lounge access, continental breakfast, internet access in the lounge, and separate check-in location
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Free cribs/infant beds
- Executive level room
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Guest Reviews
- Smith Muthoka (8/5): - Great staff especially on floor 11 the premium lounge
- Jummaida (2/5): - Bad experience at the reception. Not attentive and not professional Room was bad with cigarette smell Water pressure was bad Bath tub no safety measure No shuttle service to airport
- KIBREAB K (10/5): - Walk to Metro station is absolutely easy and comfortable due to through pass of the mall!
- Nurinisa (6/5): - Staff at the reception was not welcoming and the room was very small.
- DYIR (10/5): - Very good place
- Danilhoussen (10/5): - Excellent
- Mohammad (10/5): - Very good
- Altaf (6/5): - Overall the property is a good property but unfortunately the concierge help desk was not that helpful.
- faisal (10/5): - nice
- MohammadFawzi (8/5): - Very friendly staff
- Bilal (10/5): - Clean hotel connected to the mall. They also upgraded us to executive room.
- kwaku (10/5): - Lovely ambience
- Farrah (10/5): - Booked room for a 10 hour layover to nap and refresh before next flight. Welcoming staff and smooth check in. A major plus: hotel is conveniently connected to City Centre mall so no exposure to the extreme heat. Mall has dining and shopping options. Overall, great short stay.
- Erum (10/5): - Hotel is connected to the mall, very accessible to food and entertainment so worked great for me as I was on a staycation!
- John (10/5): - Great staff and location. Restaurant is so-so. Nice rooms and would recommend it
- bashir (10/5): - very good
- Saubhagya (8/5): - Good place to stay
- bashir (10/5): - Everything is nice about this hotel very clean
- KHURRAM (10/5): - Good
- Fouad (10/5): - Close to mall
- Tariq (10/5): - Staffs on check in not so cooperative
- Abhishek (10/5): fantastic location & stay - location - at Diera City Centre Mall stay - the hotel offered us a complimentary upgrade to a suite. very thoughtful of them
- ADEDAPO (10/5): - Very nice place, good dining options, close to shopping. Nice environment
- Hajrah (6/5): Not the best service - I booked a solo trip for my brother with half board. However, the dinner on the day he arrived was seafood and he can't have seafood. I was disappointed that all they gave him was a piece of chicken and some vegetables.
- owadally (10/5): - it is safe for late night shopping and all the staff are marvelous and always ready to help.Housekeeping in the 7th floor are very helpful and always attend to our request.
- Ibrahima (10/5): - Very good place
- Waqas (8/5): - Excellent location & friendly staff
- Maryam (10/5): - Everything is good
- Vinson (10/5): - Easy access, clean and quiet hotel with excellent staff. Breakfast recommended.
- Lora (10/5): - I loved how clean and helpful they were I will highly recommend they I plan to come back with my group soon
- Ahmad (10/5): - great hotel with friendly staff
- Nazia (8/5): - Wonderful stay.I was staying at the executive floor the staff was very courteous at the lounge. They will try to go out of the way to make your stay comfortable.attached to the mall it’s very easy to commute.
- cheick oumar (10/5): - Perfect cleaning. Room is top, hotel is top, many activities around there.
- Richard (6/5): Bed / Pillows not comfortable - Bed was too hard and pillows were too big and hard. Never had such poor pillows in any of my hotel stays.
- Na (10/5): Quality stay connected to mall - Would stay here again. Mui bien❤️
- faisal (8/5): - Nice
- Faith (8/5): - The location of this hotel is excellent. It’s clean and convenient and quiet. I will stay here again
- Abdullahi (8/5): - Bed and towels are old and thread bare at best
- Wali (4/5): - Very poor maintenance and not really to the standard of the hotels it supposed to be before.
- Bruce (8/5): - The noise of other guests after midnight shouting and banging doors in the 10th floor went on for 20 or more minutes.
- Thomas (10/5): - It was awesome experience
- AYMAN (10/5): - Staff knowledgeable clean facility attractive
- Mamadou (10/5): - Perfect
- yonatan (10/5): - Friendly staff kind and clean hotel
- Nikhil (10/5): - Good hotel and friendly staff. Connected to city center mall & airport is connected from the metro station is 9 min walk (through mall).
- NASSREEN BANON (10/5): - vvvery goodall amenities given
- Mark (10/5): - All went well. The conference that i attended had ample room. Hotel is part of a lavish mall. I enjoyed my stay.
- nina (2/5): Worst service in Dubai ! Stay somewhere else - I’ve been travelling to Dubai for 12 years I had a stop over before Thailand so decided to stay in this hotel. Big mistake ! From the moment I entered I felt patronised and invisible. The reception staff ignored me at first, then was fiddling with papers and receipts whilst checking me in. I feel asleep after travelling all night the lobby and was made to feel like a homeless person who walked in off the street not a guest. Even getting a taxi to go to the airport was an issue, staff ignored me and continued talking on their phone. If it wasn’t for the helpful security guard I don’t know what would have happened. I was close to tears as I’ve never ever been treated in such an appalling manner anywhere especially Dubai . The only redeeming feature of this hotel is the connection to the mall.
- Verified traveler (10/5): Great hotel - It was convenient to the shopping mall and eating restaurants and to the Metro.
- Verified traveler (10/5): A good stay - Hotel is old but very well maintained. Can't tell it is over 25 years old. Pillows aren't the best. Overall stay was great the pricing was also very good.
- Rashida (10/5): - Excellent Hotel, good location and connected to a huge Mall. Customer Service was very good and will recommend this centrally located place. Breakfast was a huge spread and Ramesh provided excellent service.
- Susan Lynn (10/5): - Excellent hotel snd facilities
- Abdikarim (8/5): - Clean, helpful staff and close full service mall
- Dawit (6/5): - Chek-in/Out was a great experience. However, the service at Breakfast experience was horrible. We had to get breakfast somewhere else the next day as we did not want to experience the same.
- Rachid (2/5): - Nays
- Paul (10/5): - Great location and Friendly staff
- KIA LOON (10/5): - Adjacent to Deira City Centre Mall is the main reason for my stay. It has almost everything that Dubai Mall has. If you like less crowd, quiet shopping experience. This is the place.
- Edmond (10/5): - Good location for business and holiday stay
- Assad (10/5): - easy connection to shopping centre and Metro
- fatima (10/5): - Love this hotel!!
- Klaus (10/5): - Big compliments to the hotel manager. The hotel is managed quite well and the staff is very friendly.
- Ahmed (8/5): Connected to Deira City Centre - Hotel is good, and very convenient as it is connected to city center Deira. Swimming pool is average, GYM needs some equipment, sawna and steam room area is small. Other than that it was good stay.
- Fatma Shabbir (8/5): - nice stay. nice location and near the airport
- Khalil (6/5): - There a bad smell in the room and the corridor I will never go back
- William (10/5): - The hotel was great but I was upgraded to the executive room and the executive lounge food choices could be better. especially for breakfast, there was more variety in the restaurant.
- Y (10/5): - Excellent location, linked to the Diera Shopping mall, couldn’t really find anything to complain about , only issue was the breakfast time which supposedly starts At 630am , unfortunately the chef at the egg station only starts to gets his griddle heated at 630 , expect a 15 - 20 minute delay ,taking breakfast for early morning flights should be avoided
- Khaleel (8/5): - convenience
- Maureen (10/5): - The hotel was spotless and the staff fantastic. Emma at the front desk very graciously helped me get a late checkout and Dhananjay always made sure I had fresh towels and lots of water in the room. Great location!
- Tabot (10/5): - Fantastic location. Loved the breakfast
- Pranali (10/5): - Beautiful hotel with beautiful decor. The staff is super friendly and they make you feel special in all manner. Buffet breakfast was super delicious and well organised by the chefs and their team. Housekeeping and hospitality team , valets were one point . I will rate this restaurant no.1 in dubai. Best place to stay in city centre. Our kids and us enjoyed the pool area and bar person and the pool staff was super friendly. Love love loved it overall. Will visit again.
- Edwin (10/5): - The hotel amenities were exceptional. Excellent service staff was friendly and professional and definite recommend for any business or family stays.
- Faisal (6/5): Faisal - Unlike other previous visits. This wasnt a pleasant one although am in executive room.
- Sophie (10/5): - Very conveniently located, adjoined to a large shopping mall and only a couple of stops on the metro red line from the international airport terminals. Outdoor pool is great, very clean and there's a bar by the poolside. There's a gym and separate sauna and steam room in men's and women's changing room areas and beauty treatments available. The tea room area downstairs is very nice, excellent choice of different teas from all over the world. My room was just a standard double, but was very spacious and on 9th floor (room 905) teasxand coffees complimentary, expresso coffee machine, really nice toiletries and super comfortable bed. Staff were very friendly in all departments, I would definitely stay here again.
- Beruk (10/5): - Graat place
- Khurshed (10/5): location, cleanliness, convenience, value - super location attached to the mall, so food and shopping v convenient...lobby staff are very efficient and helpful in arranging cars and taxis...room is clean, service friendly...had a very comfortable stay...thank you
- Hamid (6/5): Great location, inconsistent service - The location of this hotel, with direct access to Dubai City Centre is great. However, the service was inconsistent. My mom was staying at the hotel and she was not feeling well. I sent her a care package, but the the front desk refused to bring it to her room, and ask my sick mother to come down to pick it up. Unacceptable, imo.
- Danish (10/5): - Excellent!
- Fere (10/5): - This is my second time at the hotel I love everything about the hotel I ask them to surprise my wife at the hotel they did great job thank you for your hospitality we really enjoy the hotel and Dubai
- Anwar (8/5): -
- A S (10/5): - Air condition has to be improved
- John P (10/5): - All was good
- Sunoj (2/5): - It was a really terrible room, Broken sofa , bathroom leaking, etc
- Rhyss (8/5): Good lounge access with executive rooms - All good and the executive lounge access is great and comfortable.
- Zaheer (10/5): Great and comfortable stay - Great place, lovely and friendly staff, family rooms at the residence was amazing with a balcony. Would highly recommend and would stay again!! Thank you
- QURATUL (10/5): - Pullman Diera Creek City is an amazing place for one's pleasure and business needs. Ideally located at the heart of the city, with 10 mins drive from DXB, Pullman Creek City provides its guests with an amazing hotel stay and relaxing experience. The staff is very friendly and accomodating.
- Mohammed (10/5): - Nice location, great access to City Mall, very well equipped and comfortable room. Enjoyed my stay.
- THEOGENE (2/5): - Everything was useless
- andualem (10/5): - It’s great customer service and friendly , valet servic , restaurant the shopping mall everything is great I have a good time
- Mr. Mubarak (6/5): Should improve breakfast choice and timing - The Breakfast service was not good. Not much choice or iption was available. If yiu reach a bit late then the food was not replaced. Reason was closing time.
- Albaraa (6/5): - I can smell the mold and the moister in the room. That was the worst part
- Sepideh (10/5): - Good
- Verified traveler (6/5): Gym only open from 7am - Gym now only opens from 7am which is not much use if you need to be at work in the morning. My room had quite a lot of noise from the air con equipment on the roof of the shopping centre (5th floor, shopping centre side)
- Salma (10/5): - Wonderful stay in club room on 11th floor Staff at check in were really great and got my room without having to wait despite getting to hotel at 10:00, room was comfy and spacious and the club lounge was great from breakfast and evening snacks, pool was nice and warm and pool deck was nice
- Aaron (10/5): - n/a
- Abubaker (8/5): - It’s ok
- Sudhir (8/5): A comfortable stay - Good stay, but the hotel struggled very badly at breakfast time. They could not cope.
- Suzi (10/5): - Lovely Hotel
- Shafiq (10/5): Great Stay - It was a great stay. Thanks to Rohit the supervisor of the executive lounge for the excellent support for hosting of a meeting that we had in the lounge boardroom.
- Mohamed (10/5): Good Service Delivery - Our stay was very nice, service from housekeeping was very efficient especially Mr TUN TUN and others. Rooms are good size, however they seems a bit old and in need of a proper clean up, curtains, etc. All in all good location and good valet service for parking cars, etc.
- Kwabena (8/5): - Property is very nice. Connected to mall and movie theater and not far from downtown and airport. Nothing special was provided as VIP customer. Room came along with nothing and no upgrade. In other countries VIP hotel came with special welcome, wine, chocolate, note, meal vouchers. This was same as non VIP hotel. Also bathroom is very small with only a tub. Made it very unpleasant to use. Overall not bad.
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