Chiaja Hotel de Charme

Name: Chiaja Hotel de Charme
Address: Via Chiaia, 216, Naples, it

Location: Via Chiaia, 216, Naples, it

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Location on Via Chiaia
Situated on the prestigious Via Chiaia, Chiaja Hotel de Charme offers a sophisticated stay just steps away from Piazza del Plebiscito. Enjoy the convenience of being surrounded by upscale shopping and dining options in the heart of Naples.

Convenient Access to the Seafront
Only a short 5-minute stroll from the hotel will lead you to the picturesque seafront and port. From there, embark on adventures to the enchanting islands of Capri and Ischia via ferries and hydrofoils, making your stay both relaxing and adventurous.

Elegant Rooms and Delectable Dining
Indulge in the comfort of air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Upgrade to a room overlooking Via Chiaia and pamper yourself in a spa bath. Start your day with a delightful breakfast featuring fresh fruit and oven-fresh pastries, and later, unwind with a sweet and savoury afternoon buffet.

Book now for an unforgettable experience at Chiaja Hotel de Charme.

Important Information

When booking more than 5 rooms, different policies and additional supplements may apply.This property is located in a pedestrian-only zone.

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Packed lunches
Currency exchange
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Housekeeping on request
Art gallery on site
Wine release events
Reception hall
Garage
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Standard Double Room Single Use

1 Double Bed
129 sq feet

Internet - Free WiFi
Entertainment - 1-inch TV with digital channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Desk chair
Superior Double Room Single Use

1 Queen Bed
129-sq-foot soundproofed room with a balcony

Internet - Free WiFi
Entertainment - 1-inch TV with digital channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Jetted bathtub with a rainfall showerhead
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Desk chair
Standard Double or Twin Room

Overlooking a small street or the internal courtyard. It features air conditioning and a satellite TV and an private bathroom. Please specify your preferred bed type.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Superior Double or Twin Room

With spa bath and balcony overlooking Via Chaia. It features air conditioning and a satellite TV and an private bathroom.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Triple Room

It features air conditioning and a satellite TV and an private bathroom. Please specify your preferred bed type.

Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Single Room

Offering free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV, soundproof walls, a mini-bar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window

Guest Reviews

Massimo (9/5): Vacanza meravigliaosa - Posizione e location elegante e riservata
misso (10/5): - Tutto. La posizione è ottima e permette di muoversi comodamente per la città. L'albergo è pulitissimo, primo piano con ascensore, stanze molto carine. La colazione è super abbondante ed è tutto buonissimo. È la seconda volta che vengo e spero di venire ancora.
Pietro (8/5): - Ottima posizione, ottima colazione. Personale sempre disponibile a risolvere i problemi Camera di dimensioni adeguate Un rumore di fondo anche durante la notte che non ho capito da dove arrivava. Forse una canalizzazione esterna di un aspiratore
Adriana (7/5): Vale pela localização - Localização perfeita…. Próximo das principais atrações turísticas e do metrô Café da manhã honesto. Limpeza precária, quarto muito pequeno e banheiro apresentando vazamento no vaso sanitário e no Box
catherine (9/5): - L emplacement propreté le personel Chambre sombre manque de couverture car la nuit il faisait froid
Pedro (10/5): -
Olga (8/5): -
Bernhard (7/5): schwierige Situation durch Papstbesuch, viele Straßen gesperrt, - Hilfsbreitschaft Personal keine deutliche Beschilderung zum >Hoteleingang und zur Rezetion, weder von außen noch im Fahrstuhl
Barbro (7/5): - Läget, gammal charm, bra service I min bokning på booking.com stod det att rummet hade balkong. Det och läget var en förutsättning för min bokning. Rummet vi fick hade dock ingen balkong utan bara ett litet fönster mot en bakgata. Inte Ok!
misso (10/5): Ottimo - Tutto! Le stanze sono carine e pulitissime, la colazione fantastica e lo staff molto gentile ed accogliente. Abbiamo avuto dei problemi dovuti agli scioperi e alla reception ci hanno aiutato tantissimo. Torneremo sicuramente.
Annalia (10/5): Ottimo - Una struttura perfetta e di charme, ottima la colazione e gentilissimo il personale, la location oltre le aspettative L’idromadssggio non funzionava
Giordana (8/5): - Location Colazione Gentilezza Pulizia Camera piccola
Núria (8/5): -
cesare (8/5): Soggiornare nel quartiere dello shopping di Napoli! - La posizione dell'hotel è stata strategica, molto vicino a Piazza Plebiscito e nella bellissima via dello shopping di Napoli. Purtroppo la stanza che abbiamo soggiornato non era insonorizzata, già dalle 06:30 del mattino si sentivano molti rumori provenienti dall'esterno.
Petar (9/5): -
Cristhian (8/5): -
Cristhian (8/5): -
Ann-Marie (7/5): -
Barbara (9/5): -
Nicole (8/5): - Great location in town. Breakfast was good Bed was not comfortable and ghe single flat pillow was twrrible
Alessandra (8/5): -
lorenzo (9/5): -
Francesco (9/5): -
Gabriel (9/5): Lovely place - Nice hotel, nice room, nice staff The double bed had 2 matresses of different height. One side was at least 5cm higher
Pierre-Henri (9/5): - L’emplacement est parfait et le rapport qualité prix Rien
véronique (9/5): -
Christophe (9/5): - Parfait
Lucia (8/5): -
Luca (8/5): Da tornare assolutamente - Posizione e accoglienza Bagni da svecchiare
Marco (8/5): Great location & breakfast… should figure out how to make windows more soundproof - - breakfast - location - staff friendliness - free snacks/pastries during the day - almost no soundproofing versus the street below (street is noisy despite being pedestrian)… earplugs are not enough 🙂
Roberta (8/5): -
Orlando (8/5): Ubicación óptima - La ubicación El ingreso al edificio y el ascensor. Una vez que uno llega al piso del hotel todo está bien.
Vadim (10/5): Excellent location and nice staff - Excellent location and nice staff
Avantaggiato (9/5): -
Marcello (8/5): Ottimo - camere simpatiche ottima colazione giornali cartacei al mattino spuntino dolce alle 17 Si è guastata la cellula del riscaldamento in camera sistema moderno ma difettoso pare risultato potente raffreddore
Ieva (4/5): - A bad smell constantly came from the sewage and the sink. The surfaces were not just dirty—they were caked with grime. The wood was rotting from water damage, and mold was visible on the tiles. It was noisy in the evenings. The only advantage is that it’s quite convenient to reach the metro.
D'ambrosio (10/5): - La posizione e la particolarità del palazzo che la abita Non rifanno la stanza al mattino, noi siamo tornati la sera con la camera che non è stata neanche toccata con un dito
Barbara (8/5): Tre giorni a Napoli - La posizione, la gentilezza del personale, l'arredo retro' gradevole. Viaggiavo con una persona molto anziana e avevo chiesto più volte una camera comoda e accessibile, invece la stanza era molto lontana, alla fine di un lungo corridoio, nel bagno c'era soltanto una vasca da bagno, per fare la doccia era necessario scavalcare col rischio di scivolare. Non adatta. La colazione molto basica e ripetitiva, niente che avesse il sapore di Napoli, le torte le stesse del giorno prima. Il portone d'ingresso la sera viene chiuso e rimane una porticina angusta bassa e stretta. La mia mamma ha compiuto 84 anni il secondo giorno di soggiorno e nonostante l'hotel fosse informato nessun segno, sarebbe bastato davvero poco...a volte piccole cose fanno la differenza.
Heidi (8/5): -
Swati (6/5): A big yes for couples or solo travellers. No for older people and families with babies / toddlers. - Excellent location except the taxi won't be able to take you to the hotel's doorstep. The lift is old and extremely small. I wouldn't recommend for a family with a baby / toddler who have big luggage pieces, strollers, etc. There was one charging point in the room and the bathroom really requires to be updated and brought to 2026 sensibilities. I get the old world charm and loved it, but the facilities need a facelift and housekeeping needs to be taken seriously to be in the periphery of the global standard. The staff was excellent though. It was mainly the infrastructure that was disappointing. Excellent location except the taxi won't be able to take you to the hotel's doorstep. The lift is old and extremely small. I wouldn't recommend for a family with a baby / toddler who have big luggage pieces, strollers, etc. There was one charging point in the room and the bathroom really requires to be updated and brought to 2026 sensibilities. I get the old world charm and loved it, but the facilities need a facelift and housekeeping needs to be taken seriously to be in the periphery of the global standard. The staff was excellent though. It was mainly the infrastructure that was disappointing.
niina (8/5): -
Francescantonio (9/5): -
Mia (7/5): -
lizr791 (6/5): A mixed but overall adequate experience, some of which is not the hotel's fault - This hotel had some pros and cons I think it’s important to know going in, although none of the cons were dealbreakers for me. I’m only writing this review to give others an idea of what to expect. This was a perfectly serviceable place to sleep, but I would probably not book again because I prefer slightly more comfort than this hotel offered on default. I did not communicate any of the minor issues I had with the staff or give them a chance to better accommodate me, so I don’t blame them for anything I list below as a negative. Pros: - in the Chiaia neighborhood on a pedestrian only street – but, be aware taxis won’t be able to drop you off directly in front of the hotel - fantastic food within walking distance - delicious breakfast buffet in hotel - The staff was helpful and friendly - Fantastic pizza to go or to stay within steps from the hotel at Pizzeria Donna Sofia a Chiaia - Nearby convenient taxi stands at Piazza del Plebiscito Cons: - Drunk groups of both adults and very young children roaming the street at night - Vespas/scooters/motorcycles etc zipping around the pedestrian street – however, this is something I expect in Italy - Streets covered in litter and vomit from the night before - Very bright blue light on the wall mounted thermostat that made sleeping difficult because it would turn on and off randomly - One pillow per bed, making sitting up against the hard headboard uncomfortable - Hard beds - Many flies coming in as soon as the window is open, which isn’t the hotel’s fault - Predatory restaurant nearby who takes advantage of tourists by overcharging and serving badly prepared food at Antica Taverna a Chiaia
ELIZABETH (6/5): A mixed but overall adequate experience, some of which is not the hotel's fault - This hotel had some pros and cons I think it’s important to know going in, although none of the cons were dealbreakers for me. I’m only writing this review to give others an idea of what to expect. This was a perfectly serviceable place to sleep, but I would probably not book again because I prefer slightly more comfort than this hotel offered on default. I did not communicate any of the minor issues I had with the staff or give them a chance to better accommodate me, so I don’t blame them for anything I list below as a negative. Pros: - in the Chiaia neighborhood on a pedestrian only street – but, be aware taxis won’t be able to drop you off directly in front of the hotel - fantastic food within walking distance - delicious breakfast buffet in hotel - The staff was helpful and friendly - Fantastic pizza to go or to stay within steps from the hotel at Pizzeria Donna Sofia a Chiaia - Nearby convenient taxi stands at Piazza del Plebiscito Cons: - Drunk groups of both adults and very young children roaming the street at night - Vespas/scooters/motorcycles etc zipping around the pedestrian street – however, this is something I expect in Italy - Streets covered in litter and vomit from the night before - Very bright blue light on the wall mounted thermostat that made sleeping difficult because it would turn on and off randomly - One pillow per bed, making sitting up against the hard headboard uncomfortable - Hard beds - Many flies coming in as soon as the window is open, which isn’t the hotel’s fault - Predatory restaurant nearby who takes advantage of tourists by overcharging and serving badly prepared food at Antica Taverna a Chiaia
LAMPROS (8/5): -
Gianmarco (10/5): Magnifico! - Posizione e pulizia
Anna Maria (9/5): È sempre una garanzia! - Ottima posizione per andare al San Carlo (scopo del viaggio a Napoli. Un parcheggio taxi a due passi. Molto buona la colazione (ottima la parte dolce; qualcosa di salato in più non guasterebbe). Personale gentile ed efficiente.
Haroldo (9/5): - Da gentileza dos funcionarios, da localização, do café da manhã Nota 9 com louvor
Ricardo (4/5): Sleepless in Naples. - location. Friendly staff. I was given a room, 106, near the entrance and the main hall. I could hear all the people passing by and I couldn't sleep well. At 6:00 they start preparations for the breakfast and I could hear all related noises. The building has an oldish feeling and it was not very clean. The quality of the breakfast was not very good. I had the cake and cornetto and they didn't seem to be very fresh.
Rosalind (9/5): Great hotel, rooms basic and slightly dated but so much charm it didn’t matter. - Great location for exploring this crazy city. Loads of great restaurants nearby.
Aled29 (8/5): 3 giorni a Napoli - Hotel situato in un antico palazzo con un grande portone che alle 20 viene chiuso e per rientrare basta suonare alla reception. All' interno c'è un bel cortile dove si trova anche un ascensore. Posizione strategica per andare al mare o in via Toledo. Ottima colazione. Camera piccola ma pulita e con tutti i comfort. Lo scarico del bagno che per ricaricarsi impiegava parecchio tempo.
Del Dosso (8/5): -
Paola (7/5): - La colazione In camera c'erano degli insetti tra le lenzuola. Lo staff ha però provveduto a cambiarci la stanza
AidaR (10/5): -
David (8/5): - It was a charming boutique hotel in a typical old Neapolitan building. The central location was ideal for everything we wanted to do. The lack of a restaurant in the hotel was no problem as the nearby streets offer a wonderful choice. The room was comfortable but quite small for our six night stay.
Camilla (8/5): - Great location nice and friendly personal. Room was ok
Ana Paula (1/5): Não me hospedei. Cancelei diante da precariedade do locale da inacessibilidade do meu filho. Carro não chega próximo. - Péssimo. Classifico como armadilha. Local extremamente sujo e perigoso. Prédio danificado, abandonado, sem indicação na fachada de que seria um hotel. Faço uma advertência aos usuários: altamente perigoso Tudo péssimo
Massimo (9/5): -
Filomena (8/5): Buon compromesso - La camera era spazione e pulita. Il buffet della colazione era ricco. Il personale molto gentile e disponibile. La posizione dell'hotel è molto centrale. L'accessibilità non è ottima. Avendo un bambino piccolo con il passeggino per accedere all'ascensore (comunque molto piccolo) bisogna salire 3 gradini. Inoltre la porta di ingresso è piccola e il passeggino non ci passa. Abbiamo dovuto fare scendere il bambino e chiudere il passeggino. Inoltre, il parcheggio che ci hanno suggerito è nelle viuzze dei quartieri spagnoli che sono strette e con una macchina un po' più grande un po' scomodi.
Fotios (8/5): -
Nathalie (10/5): -
Mattioli (8/5): -
Csintalan (9/5): -
vincenza (9/5): - Buona colazione! Io mi sveglio presto mi è mancato il caffè ! Perché la colazione è servita dalle 7.30 ! Potrebbe essere utile una di quelle macchine da utilizzare per caffè e bevande a qualsiasi ora! Tutto ottimo
emanuele (1/5): Che disastro. - Nulla. Abbiamo chiesto una culla/ lettino per un bimbo di un anno e non la avevano. Ci hanno dato una stanza sopra la cucina di un ristorante e sembrava di dormire con una friggitrice sul letto. Il bagno… puzzava di fogna. Dulcis in fundo se rientrate dopo le 21, il portone di ingresso diventa una porticina da dove non passa un passeggino, quindi se avete un bimbo che dorme, svegliatelo per salire in albergo altrimenti dormite in piazza Plebiscito.
Alessia (8/5): Potrebbero migliorare - La posizione La pulizia approssimativa della camera
Kononov (7/5): -
Palma (8/5): Piacevole e in un luogo accogliente - Posizione Poche prese elettriche in camera
Alessandro (9/5): Piacevole - Accoglienza, posizione, pulizia. La mini cabina doccia.
Saghatelyan (9/5): - Местоположение отлично Персонал класс
Caterina (9/5): -
Maria Elizabeth (8/5): - ÓTIMA LOCALIZAÇÃO. Equipe receptiva preparada para atender diversas necessidades. Café da manhã atendendo às determinações alimentares atuais para a saúde. O banheiro é pequeno e o box muito, muito pequeno, desconfortável. Não dá para tomar banho direito... Nem todos os dias tinha shampoo e sabonete liquido (os quais eu os uso diariamente) disponíveis.
Caroline (9/5): - Tranquil efficiency behind the bustling city street, furnished in tasteful antique style.
Gianluigi (8/5): - Hotel in un palazzo storico di via Chiaia (solo in parte adibito a Hotel). Le stanze che si affacciano su via Chiaia sono più belle e ampie, ma più rumorose, noi avevamo una stanza che si affaccia sul cortile interno, molto piccola, con arredi semplici, ma più silenziosa e per un breve soggiorno sufficiente. Staff gentile e disponibile a dare supporto e informazioni, colazione buona, ma in una stanza un poco piccola dove entrano solo pochi tavoli e si rischia di dover aspettare. Dolcetti e rustici offerti nel pomeriggio agli ospiti. Noi lo frequentiamo da anni e ci andiamo spesso, per il buon rapporto qualità prezzo. La sala colazioni
Paola (4/5): - Posizione buona Colazione qualitativamente deludente
Turnbull (9/5): It lived up to its name "Charme" - Helpful, friendly staff, cleanliness and efficient room cleaning, efficient breakfast service, warmth (this was January), shower (easy to control, not often the case in hotels), quiet. The lounge area was nice. Gateaux available all day a nice touch. The room temperature was difficult to control; very hard-to-operate touch-screen operation. Having a kettle, not yet common in Italy, would have been nice. Breakfast area a bit congested. Not being on the grouind floor, might have been difficult for oldies if the single, rather old-looking lift became out of order.
Maria (9/5): -
Abia Maria (8/5): Bom custo benefício - Localização Limpeza
Sabine (8/5): -
Riccardo (9/5): -
Vilma (8/5): piacevole - la posizione dell'hotel in una via caratteristica del luogo la sala colazioni è piuttosto piccola e angusta
Rubino (8/5): Hotel ottimo per la posizione - La posizione (a due passi da piazza Plebiscito e via Toledo e su una via con tanti negozi). La gentilezza del personale. Camera graziosa. La nostra camera era troppo vicina alla hall e alla sala colazioni, pertanto si sentiva sempre la gente che chiacchierava e il telefono/citofono a qualsiasi orario. La nostra camera, inoltre, era priva di specchio.
Tom (10/5): It was excellent and enjoyable. - The small hotel atmosphere and the staff plus location, N/A
marcello (9/5): -
Sandra (9/5): -
ANDREW (10/5): Although relatively expensive for my normal budget, it was worth it for the specific needs I had. - I chose the hotel because of its historical connections to an ancestor who loved there in the 1770s and I believe Mozart played for him there and see the interior confirmed my theory, based on contemporary paintings. I had my mobile phone stolen and the staff at reception were very helpful in allowing me to use the computer to resolve the issue and print off my boarding pass. It was aso very convenient for the San Carlo Theatre.
Lillian (10/5): -
Gerald (8/5): - A charming little hostel with quiet room, good breakfast, great location and helpful staff. Front door after hours, bathroom door which stuck halfway open.
giuseppe (9/5): -
Matteo (9/5): - Posizione centralissima, livello di pulizia ottimo, staff cordialissimo. Manutenzione arredobagno.
Walter (8/5): - Il palazzo, la stanza, la colazione
Antònia (10/5): -
Marco (8/5): - Posizione ottima, camere piccole ma confortevoli. Il personale sempre gentile. Purtroppo la connessione internet ha lasciato a desiderare e la connessione dati era nulla.
Alessandra (8/5): -
Paola (8/5): Struttura consigliata soprattutto per la posizione e sicurezza - Colazione abbondante di buona qualità, personale disponibile
Anna Maria (9/5): Gentilezza e relax! - Colazione ottima servita da uno staff gentilissimo e posizione eccezionale a 2 passi da piazza Plebiscito Direi tutto ok, è un hotel storico molto ben tenuto.
mic11 (7/5): - La colazione, lo Staff e la Posizione La camera, troppo rumore dalla strada, molto calda e male illuminata
Karma (9/5): Comfortable hotel, good location - Comfortable room. I actually caught a cold while traveling so I spent more time in the room than expected and it was very comfortable to recuperate in. I would stay here again. The elevator was nice and I definitely used it when moving with my suitcase. The hotel is off the street so it did take me a minute to find it. Just a note for anyone using this hotel. I didn't ask so I admit that I'm not sure if it was possible to get, but I wish I could have made a cup of tea.
Ilaria (6/5): - Personale, molto disponibile ed educato. La stanza trascurata , doccia che perde acqua e porta cigolante. Stanza rumorosissima non insonorizzata, essendo fronte strada si sentivano tutti i rumori da non riuscire a riposare.