Napolit'amo Hotel Principe

Name: Napolit'amo Hotel Principe
Address: Via Toledo 148, Historical Center, Naples, NA, 80134, Naples, IT

Location: Via Toledo 148, Historical Center, Naples, NA, 80134, Naples, IT

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Convenient Amenities:
Enjoy complimentary wireless internet access, concierge services, and a ballroom at your convenience.
Dining Options:
Savor a meal at the hotel's restaurant or opt for room service while enjoying your favorite drink at the bar/lounge.
Featured Amenities:
Benefit from complimentary wired internet access, a business center, and dry cleaning/laundry services for a seamless stay.

Centrally located in Naples, steps away from Via Toledo, and just a short walk from the Port of Naples, Napolit'amo Hotel Principe is the ideal choice for your stay in the vibrant city. Book now for a memorable experience!

Important Information

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Policies

Check-in: 02:30 PM - 09:30 PM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 7:30 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

Free breakfast
Offsite parking discounted rates available
Free WiFi
Luggage storage
Concierge service
Elevator
Snorkeling nearby
Free breakfast
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Free wired internet
Snack bar/deli
Offsite parking discounted rates available
Free full breakfast
Ballroom
Banquet hall

Rooms Available

Superior Double or Twin Room

1 Queen Bed OR 2 Twin Beds
291-sq-foot room with courtyard views

Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bedsheets provided
- Bathroom emergency pull cord
Deluxe Double or Twin Room, City View

1 Queen Bed OR 2 Twin Beds
323-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and desk; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Bathroom emergency pull cord
Standard Double or Twin Room

1 King Bed OR 2 Twin Beds
172 sq feet

Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Bathroom emergency pull cord
Basic Double or Twin Room

1 Queen Bed OR 2 Twin Beds
172-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Bathroom emergency pull cord
Family Room

1 King Bed
Soundproofed room

Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bedsheets provided
- Bathroom emergency pull cord

Guest Reviews

Carmen (10/5): - Excellent
Carmen (10/5): - Excellent location , breakfast good the Staff nice and friendly
Susan (8/5): - We requested an early check in and were pleased to get one. The young lady at the desk was very pleasant and gave us a lot of information. The room was comfortable with everything you need. We had a half balcony on the side of the building. The breakfast was great and was in a large ballroom. The one thing I will mention is that the entrance to the hotel is through a very large graffiti covered door. Once inside it’s not obvious where the hotel is as it is the back of a restaurant and a couple other businesses. There is a small elevator and we asked a gentleman which floor the rooms were on. He says three…it wasn’t, we tried two…not there, finally one. My only complaint is to have more signage to make it clearer coming in the hotel. I would recommend.
Ellen (10/5): - This was a great place right on Toledo Ave with lots of shopping and food options. The staff were very nice, elevator worked and was "free", 24 hour desk service, help with ordering taxi, AC worked. I would recommend this place to travelers. My only suggestion is that the lighting in the bathroom was very dim so not great for getting ready in the morning.
Lisa (10/5): - Great hotel with very friendly hosts. We loved the room and the hosts at the front desk. We weren’t able to stay long but we will definitely book this hotel when we come back to Naples.
Steven (10/5): - This hotel is in an excellent position on via Toledo, very close to the M1 Toledo Street station. Hotel has excellent air conditioning, very friendly staff, and a beautiful huge breakfast room.
Marc (10/5): - Super nice staff and great location
DANIEL ALBERTO (8/5): - Well
Ximena (8/5): - Good hotel in old building, friendly staff and breakfast was included. It's on a second floor but there is an elevator available. Only downside is that cab can't reach entrance because front of hotel in on a pedestrian street, but you don't need to walk much.
Yara (10/5): - Hotel rooms clean location is perfect, just at night was noisy and the windows not soundproof,
Joe (6/5): Amazing location, terrible bed - I loved the hotel and the location, however, the bed was horrible which is a large part of what I need a hotel for.
emar (8/5): - the location is best but you will get lost and hard to find cause they have no signage, it was a big metal garage driveway and going in kinda youre going to junk shop but the hotel lobby is in the first floor of annold building
Enrique (8/5): - Our experience at this hotel was very pleasant. The location is excellent — close to shops, markets, and all the main cultural sights. The staff was friendly and welcoming, and the room itself was comfortable and clean. Breakfast was also very good, with a nice variety to choose from. The hotel could use a bit of an update, especially in the outside lobby areas, where some extra cleaning and maintenance would improve the overall impression. However, the room and bathrooms were spotless, and we had a great stay overall. I especially loved how convenient it was to everything, and I would definitely return.
Martyn (10/5): - Really enjoyed our stay - room was clean, comfortable bed, friendly staff and good breakfast. Excellent location for the Spanish Quarter and very close to the Toledo Metro, so easy transit to Garabaldi/Centrale train station for trips to Pompeii and Herculaneum. Just note that signage for the hotel is poor, the reception is at first floor level after entering the building through so large metal gates on Via Toledo. But I would gladly stay there again
Evelyn (6/5): - Not a great place in general
Juliana (10/5): - Once you step through the little green door, all the noise and anxiety is gone. The room was so spacious for our family of four. The breakfast was amazing and the dining area looks like a palace. Perfect location, walking distance to the port or to all the shops and restaurants in the Spanish Quarter. Highly recommend!
Shayne (10/5): - Lovely hotel right in the heart of things. The deluxe room is worth it as we enjoyed pizza and drinks overlooking Via Toledo. It’s not a sterile chain hotel and I think that’s the point…
Dr. Ghadah (6/5): - Only good things with the property is the kindness staff
Emily (10/5): - Beautiful property and very close to amenities
Pierre-Marc (10/5): - Perfect location, high ceilling room. Three step from the metro.
harold (8/5): - People work there were friendly,and helpful. It is complicated to find the hotel,no big sign.the facilities no looks good,really old.it needs a lot improvement. Breakfast is decent food.
soomi (4/5): - 위치는 좋은것같은데 너무 오래된건물이라 시설이 너무 별로였어요,,가격에비해 맞지않는 시설인것같아요. 생각보다 조식은 괜챦았어요.나폴리가 전체적으로 그런분위기인것같긴한데 가격적인 메리트가 있어야할것같아요
Shirley (6/5): - Staff were very friendly and helpful. Hotel is well located for sites but its on Via Toledo so there will be a lot of external noise. Room was OK but air conditioning not plugged in, window filthy and looking out on scaffolding so it wasn't safe to leave open. Throughout the building, wires sticking out of walls and the place looked unfinished and tired. Lobby area includes tatty and broken furniture (the arms come with you when you get out of the chairs). Breakfast is disappointing - you have to ask for a coffee, the staff may not offer anything better than than tepid brown stuff in a flask. Limited selection of breakfast items, especially fruit, (and no labels).
LUCIENE DE OLIVEIRA COSTA (10/5): - Nossa estadia foi muito agradável. O hotel tem uma localização incrível. As instalações estão em um prédio do ano 1800 que pertenceu a um príncipe. Foi todo reformado. As funcionárias Virginia, Francesca e Daria fizeram toda diferença nos dispensando um atendimento de qualidade. Foram extremamente gentis e atenciosas com nossas demandas.
jerome (6/5): - Centrally located but had to park blocks away
Eric (10/5): - Perfect location to explore the city
EMANUELA (10/5): - Ottima struttura con personale molto cortese e disponibile
Mikhail (10/5): - Das Hotel liegt seht zentral in der Fussgängerzone der Innenstadt, direkt an der U-Bahn station. Das Zimmer war sehr sauber und der Frühstück war gut. Die Mitarbeiter des Hotels waren sehr freundlich und hilfsbereit. Wir würden in dem Hotel gerne wieder übernachten.
Sandrine Sabine (10/5): - Hôtel bien situé, dans le quartier espagnol. Station de métro à proximité.
Francesca (10/5): Ottima esperienza - Posizione perfetta, pieno centro e molto comodo per raggiungere a piedi tutti i punti di nostro interesse. Il personale, dalla reception al servizio delle colazioni, estremamente cordiale e attento. Colazione abbondante e molto varia. Camere ampie e pulite, doccia moderna e potenza dell’acqua perfetta. Prese della corrente esattamente dove servono, frigobar e kettle a disposizione. Unica pecca ma abbastanza ovvia è la non perfetta insonorizzazione della stanza. È un palazzo d’epoca che affaccia in via Toledo, finestre con doppi infissi ma ovviamente il brusio si sente. Altra cosa, nella nostra stanza aprendo la finestra il parapetto era molto basso, pensando a un bambino che può sporgersi potrebbe essere pericoloso. Probabilmente il personale avvertirà di questo le famiglie con bambini piccoli ma è bene menzionarlo.
Mohammed (8/5): - A lovely experience.
Keith (8/5): - Overall a good property. VERY HARD TO FIND. IT is on a busy pedestrian street. NO signage and be hind a very large steel door. If a shop keeper did not tell us where it was, we would have never found it. It is on the second and third floor of the building. You have to go outside for stairs or a tiny elevator. It is located a 1/2 block from the Toledo metro station. Good breakfast.. We had a problem with reservation. Tried cancelling one day. The request was made within 24 hours of making the reservation. Niether Expedia or the Hotel would help.
Jeffrey (10/5): - There’s a lot to say about Napolit’amo. A lot has already been mentioned in previous reviews. The staff is excellent and truly helpful, with great restaurant recommendations. The area is quite busy; on the weekends crowds felt like a major sporting event crowd all day and all evening. Restaurants were packed with long lines. While it didn’t feel unsafe, I wouldn’t want to experience it again. The weekdays were so much better; popular but manageable. The actual street the hotel is on doesn’t allow cars, so taxis need to drop you a block away. There is a major subway stop very close by. The hotel entrance is subtle so you NEED the address to find it. Breakfast spread was nice. My room, 102, was a loft style. The room had very high ceilings and so they built the bedroom up on a second story with a staircase to climb. While the separation of space is nice for a couple, I wouldn’t want to stay in that room again as a solo traveler and have to use stairs anytime I needed the bathroom for showers or middle of the night visits. I’d happily stay on weekdays if not booked in that room. The location is close to many sights.
Theresa (6/5): Location, Location, Location - Excellent location, it took us a while to find it bc the signage is very small on a wall not even facing the street, the entrance was behind a large metal door covered in graffiti we would have never thought the hotel was behind the door, we had to get buzzed in to enter, buzzed in to enter our room floor, lights are kept off and only turn on with movement in the hall very eerie. Beds were hard. Room was clean and so was the bathroom. staff very friendly.
Brendan (10/5): Great well located Hotel for a stay in Naples - Very nice hotel in excellent location - close to metro stop and in vibrant part of town. Excellent breakfast! Large comfy rooms, some with balcony. Very friendly and helpful staff, Note can be noisy at night due to location - bring earplugs if that bothers you.
Melvin (10/5): Great stay - At first it was hard to find behind 2 large doors full of graffiti but once inside the courtyard it had so much charm the hotel was great breakfast was very good unfortunately there was no bar has stated We will return
Deborah (8/5): - We stayed here for three nights and we enjoyed it. The staff was very friendly. The breakfast was wonderful and the room was clean. Super hot water, which was a plus. The only negative was that the beds were super uncomfortable and the pillows extremely flat we also wish there was a telephone in the room, all in all it was a good stay
James (8/5): - Ants in room
Jessica (10/5): - Great hotel that's located within a building complex. You need to walk through the door on the street into the courtyard, the hotel front desk is located on the 1st floor. The woman at the front desk was so helpful and friendly. My mom and I only stayed one night but it was still a great experience. There is breakfast available in the morning, and the location is perfect as it is centrally located in the Toledo district, so there are a lot of shops around the area. The metro is located a block away which makes getting around super convenient.
Luis (10/5): - Staff was very friendly and the breakfast was very good
Evan (10/5): - Great hotel, great view and friendly staff
Kristina (8/5): - Close to the main area of Naples. Staff were lovely and very kind. The breakfast has good options. Would definitely go back again!
brenda (10/5): - Great area to stay. In the asking distance of most attractions in Naples. Nice breakfast. Rooms clean with comfortable beds and pillows. AC worked well. Although it was on a loud and busy street, the room was quiet. I would stay again. Outlet fixtures, needed to be repaired but that was minor.
Antonio (10/5): - The location is unbeatable, and rooms are spacious and quiet. I recommend it to anyone wanting to visit Naples
KATLYN (2/5): - Felt very unsafe and the picture are VERY deceiving. If you want pictures I can send them. I'm requesting my money back!!!
j (10/5): City centre hotel. - A central hotel allowing access onto the centre of the city. The interior is well air conditioned which was a blessing after the heat and the rooms were excellent!
panayiodes (10/5): - Check in receptionist was excellent, breakfast not so good, could have been much better.
Falian (6/5): - There needs to be directions on how to enter the hotel prior to arrival! It’s on a super busy street, taxis can not drive down this street, there hard to see doorbell to get into a suspect back alley that you take an elevator to a hotel. It’s very hidden and didn’t feel safe. Naples all around was a poor experience and would not recommend staying overnight just go straight to the ferry port! The food was TERRIBLE at all dining experiences off Main Street.
Verified traveler (10/5): Naples stay - Excellent position on Via Toledo with plenty of places to eat within a very short walking distance. Was a bit confusing to find the hotel as others have noted but very easy to get to from the main train station via the Metro. Staff were very friendly & helpful & gave us advice on places to visit. Breakfast was an added bonus. Room was spacious, clean & comfortable.
Brandi (10/5): - I needed a last minute stay and this was well priced and a good location for us. Front desk arranged an early morning taxi to the airport. The room was very clean and spacious. Overall great stay!
Jane (10/5): - Great experience from start to finish. Staff amazing
Zdenka (2/5): It's not a hotel; it's a bed and breakfast. - It's not a hotel; it's a bed and breakfast. The room didn't match the advertisement.
Mohammad (10/5): - Great location, friendly staff, nice breakfast, clean room.
Vafi (10/5): - Very clean and modernized in great location. Make sure to read the website for directions to the parking if you are driving here.
Jeffrey Chin Yao (8/5): - Situated in shopping area with walking distance to all tourist essentials. Recommended to self guided tourist.
John (10/5): Perfect location awesome staff!!! - GREAT location, near main shopping street near the Spanish quarter. Super friendly staff, cool old prince palace.
Patricia (8/5): - The hotel is right in the middle of the main shopping area and its location is excellent. The room was large and well appointed. Breakfast was in a large airy room, obviously the chief reception room of the old palazzo. Staff were very friendly and helpful. Altogether a very good choice.
Kimberly (8/5): Good Value Great Location - Located on a great shopping street in a pedestrian area. Really short distance from the Metro. Located within walking distance of the port and other tourist sites. Front desk people were very helpful. Luggage storage is available.
Anni (10/5): - We loved staying here, great location, and very reasonably priced. Within walking distance of many attractions, restaurants, and shopping. It is a unique Italian style hotel, which we absolutely loved.
keith (10/5): Great stay in Naples - We had a fantastic stay very conveniently located, breakfast great and staff really helpful? Special mention to Francesca at front desk for grrat advice and support a superstar for sure
Casey (10/5): - Hotel and staff were great. We forgot our 220/110 converter and they let us use one. Breakfast was great too.
Roberto (10/5): - It was our first time in Naples, which can appear a little rough and this hotel is right in the middle of the action. Our room had a balcony overlooking a busy pedestrian street but the room kept out the noise it it was great to see everything from the balcony. It’s about a 10 minute walk from the port. The neighborhood is great for waking around and there is a mix of shops, restaurants and apartments. Loved the high ceilings in our room and the staff was super nice-especially Daria.
Susan (10/5): - It was a bit tricky finding the entrance to the property as we were in a vehicle and the area is pedestrianised. The hotel is a beautiful spacious building, rooms are a great size. Buffet breakfast was lovely and the staff were very friendly and helpful
jinan (10/5): - Great hotel in excellent location, lovely room and breakfast. Very nice and helpful reception staff.
Radka (10/5): - Awesome hotel, very stylish, great breakfast, big room with small balcony.
Emily (4/5): - We didn’t get to stay at the property as our flight was cancelled and rescheduled for the next evening. We let the hotel know that we wouldn’t be arriving that evening, using Expedia messaging service, however would still require the room for the following 2 nights. However, they WhatsApp messaged me a few hours before our rescheduled flight the next day to say they could no longer accommodate our booking and had booked us into another hotel. They assured us that the new hotel were okay with our late arrival (estimated 11.30pm). As we were about to go to the gate and would arrive in Naples around 11pm I didn’t feel we were in a position to refuse the alternative accommodation and try to book somewhere ourselves. As it happens the new hotel check in closed at 11pm (shortly after we landed). I had to message both parties, the staff member who’d been messaging me from hotel napolitamo called the new hotel and asked them to wait so we weren’t stranded in Naples in the middle of the night with our luggage. The new hotel was messaging me every few minutes hurrying us along - unfortunately I had no control over how long it took the airline to give us our baggage. Upon arrival at the new hotel, which was further than the airport that Hotel Napolitamo, they charged us a €20 ‘late check in fee’ and they don’t do breakfast. We had breakfast booked with Hotel Napolitamo. All in all it was a pretty dismal affair and we were not offered even a partial refund.
Nina (8/5): Tips to find the hotel - The hotel is in a convenient location on Via Toledo. Steps from the Toledo subway stop, restaurants and shopping. We walked to the Archeological Museum (it’s a bit of a distance but we enjoy walking) The room was spacious compared to others we’ve stay in Europe. The floor was done in large tiles that were clean and cool. One BIG note to others: the entrance to the hotel is not easy to find. Look for very large (think delivery truck passage) green doors just to the right of the Lush store and a bakery. When we were there, a bit of white graffiti was sprayed on them. There is a “people” door cut into one of the large doors. On that wall, ther is a button to press next to a small placard that has the hotel name. They will buzz you in. After that, walk to the elevator and the reception is on the 2nd floor. If you arrive by taxi they need to drop you around the corner because Via Toledo has traffic restrictions. The breakfast is amazing and the dining room is equally as wonderful. We walked to the port with our rolling suitcases to get our ferry. If you take a cab, it takes twice as long. A 15 minute walk, partially downhill was very easy. We walked it the day before to get our tickets and to make sure we knew where we were going. This hotel is a great value and very nice for the price.
Min-Kyu (8/5): - Good location with view of via Toledo, right next to Toledo station and within walking distance to ferry piers to/from Capri. Dining room for breakfast is a great ballroom. Bathroom was somewhat old.
Donna (10/5): Enjoyed stay. - Enjoyed stay. Ladies at the desk were awesome.
Miae (6/5): - Mediocre
Ketevan (10/5): Napolitamo Hotel Principe - Excellent location within a very short walking distance to the metro stops, which take you to the train station in a few minutes. Good breakfast. Fantastic location on main shopping street. Here there was the best streatfood and best pizza in Naples. It's not luxurious, but great value for money, so I definitely recommend it to anyone.
Verified traveler (10/5): Stay here - Fantastic hotel, close to a metro station. Room was extremely large with a great bathroom. Breakfast had a lot of choices. The staff were all friendly & extremely helpful. Shout out to Virginia on reception. She is an amazing person.
eddie (10/5): - The hotel charge me a local tax, there is not any note at my order (at hotels.com APP)
Lisa R. (8/5): - Lovely spot in the heart of the city with very friendly staff.
Oliver (8/5): - Description of location and photo misleading
Stefan (10/5): - Very unique & attractive historical property, with modern amenities, enclosed in a quiet courtyard off a very busy shopping street.
David Jr (8/5): In the middle of the action! - This hotel is so conveniently located in the perfect spot! Just a building away from the subway, across the street from a ton of restaurants in the Spanish Quarter and the coast (where most of the tourist spots are) is just down the same street the hotel is on, walking distance). Even though this hotel is not a pick up spot for many tours, it's a 5 to 10 minute walk to most pick up points. There is a grocery store 2 blocks back on one of the streets running ong the side of the hotel (windmill side). The hotel is on a street that is very popular with locals and has a vibrant life both in the day and at night but can't hear any of the sound from our room unless we open up the windows. A ton of retail, gelato, pastry, coffee and food-to-go shops. The breakfast was very tasty with a big selection to choose from. Amazing breakfast pastries as mentioned in other reviews. The room breakfast was served in made us feel fancy.
Alejandro (8/5): - Ok
Jared (8/5): - Very difficult to find when arriving late at night. Staff was helpful and friendly. Close to local subway.
Verified traveler (10/5): Great part of town - Older hotel in a great part of town! Very clean, staff was very friendly.
Martin (8/5): Naples trip - Overall a very pleasant place to stay. Very polite and helpful staff. Amazed by the really high ceilings in the rooms. Very clean throughout. Would stay there again.
Verified traveler (10/5): - Amazing stay with very friendly and helpful staff. Excellent busy location near the metro stop. Our room was clean and neat, as was the bathroom, which was stocked with eco-friendly products.
Amos (6/5): - Did not live up to expectations
Sam (6/5): Good location, ok condition - This hotel has a good location (steps from Metro station) and there is a good breakfast buffet. However, The air conditioning did not work too well and the internet reception was only good near the door.
Julia (4/5): - My room had a leak on the Shower wall, and also in the AC. The staff offer more Towels to help with the leak, and I said that didn’t want towels,but wanted to change to another room. The room Seems to be unfinished, but was ok if it wasn't the lake problem. The breakfast was good. I wouldn't recommend it. I stayed for 2 nights.
Marcelo (10/5): Nice Price Value! - The staff was friendly and the location it’s great and near to the port (5 mints way ) And just in Front of the Toledo metro station! The breakfast was nice and I got a beautiful view to the narrow street and the mountain!!
Vivienne (8/5): The best cakes in Naples - Locationwise this hotel is right in the middle of the semi-pedestrianised shopping area: semi-pedestrianised because you have to watch out for the police cars and carabinierie patrolling up and down the Via Toledo. The hotel would have been sumptuous when first built and the breakfast room still retains the charm of an earlier age with its rich drapes, ornate mirrors and high ceiling. Coming into the hotel is daunting because you have to go through a tiny door, part of huge, thick, metal gates, then cross a dingy courtyard and up stone steps to the first floor. The breakfast room is on the floor above, entailing another climb up the stone steps. The breakfast was plentiful and varied. We were well looked after by a delightful young woman, Rosaria (Rosie), who was so sweet and proudly told us she had made the cakes herself. They were all fantastic, moist and very light (coffee, apricot, lemon, strawberry, orange, apple, choc chip!): the best cakes in Naples. Rosie was superb suggesting places to go and what to see. As well as Rosie the other staff were also friendly and helpful. My room was basic but spotlessly clean and despite the high ceiling it stayed warm. Be warned if you have a car: the hotel does not have its own car park and we had to pay 25 euros per night to park securely nearby. This makes a stay in this reasonably priced hotel extortionately expensive.
Verified traveler (10/5): - I initially had a difficult time pinpointing the exact location of the hotel since there wasn’t a massive sign with its name, but once I did find it all was well. For those booking here, it’s right next to the Toledo metro station before the Geox store. The entrance is at the tall green doors. The hotel is in a great location, right next to the Toledo metro station although you may not really need it. I was able to walk to all my desired destination, except Pompei of course. Breakfast at the hotel was really good, but in case you’re looking for a great pasta spot, check out the sea front di martino pasta bar - it’s to die for.
gordon (8/5): adjacent to restaurants and cafes and shopping. - very centrally located. 30 seconds from Toledo metro stn. Tricky to find. You need to access via large green door across from Pandora. Then, up one flight of stairs. Very nicely maintained. Breakfast room was opulent. All staff were very professional and welcoming. Room was cute. King bed was in a loft. More suited for those who can handle stairs to hotel, to room, and to breakfast room. No complaints. Heard some noise from outside, but it is a hotel in central part of large city. Very nice stay.
Sharron (8/5): Great value central hotel with a lovely breakfast - Not the easiest place to find on a Sunday when the large doors are closed, that said it is in such a central location , and such a interesting building, the breakfast was really lovely with so much choice and served in a beautiful room.The rooms themselves were comfortable and really clean, the finishing around sockets wasn’t great and we had a couple fall off and the lights in the bathroom kept dimming whilst we were in the shower, however that didn’t in anyway stop us having a lovely stay. The Hotel staff were all very friendly and helpful, should I return to naples I would book it again. Great value for money
Verified traveler (10/5): - This was right in the heart of Naples and was very secure
Verified traveler (8/5): - The hotel entrance is in a courtyard off the Main Street and is in a really excellent location for the old quarter, the port and has access to the Metro within 100 metres...breakfast was included and had a reasonable spread though similar each day
Anita (10/5): Naples hotel - perfectly fine - Great stay central and close to a train station for us to get to Pompei. We found great restaurants and lots of shops and I thought it a safe authentic part of Naples to stay. Breakfast is great to and the rooms are spacious and clean. We upgraded our rooms so we stayed in two different rooms while using the hotel on level one - I personally preferred the room with view of street the bed is softer. There is not much difference otherwise.
Verified traveler (10/5): - One of the best services ever . They were so patient and accommodating . AmAzing service . Would come back and recommend anytime .!!!! Outstanding service
Lisa (10/5): Napoli - Good times
Roomreallybad (2/5): - Room and locality was really bad, fangerous neighborhood...
Geeta (10/5): Nice hotel close to beach and very friendly staff - Very helpful staff and nice breakfast. Close to beach .
Yvonne (8/5): - Excellent location! Only problem was that we couldn't find the hotel to start! The entrance is behind an iron door that has a barely noticeable sign with the hotel's name. Other than this, our stay was great.
Sally (6/5): Typical Naples Hotel - A basic, clean hotel. Very old building with plenty of character. Reception staff were very friendly and helpful. Breakfast a little disappointing apart from the delicious, fresh home made cakes. A grand breakfast room - chairs could do with a clean though.
Mary (8/5): Great location - a true Naples experience - Though a taxi has to drop you off 100 meters from the hotel, it was nice being on a pedestrian-only street just a few steps from the Metro. Note that the bathrooms are very small but clean; the rooms are spacious and the ceilings are very tall. The elevator is very tiny so you might plan to haul your suitcases up the many, many stairs to your room rather than using it (otherwise, you'll be making several trips). The staff was friendly and spoke English fairly well. We'd stay here again if we get to Naples - and by the way, Naples is a great city for walking, eating and having coffee!