Majestic City Retreat Hotel
Location: Mankhool Road, Bur Dubai, Dubai, 122235, Dubai, AE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreational Amenities
Unwind at the full-service spa or enjoy the various recreational amenities, including a nightclub, health club, and outdoor pool.
Multiple Dining Options and Bars
Indulge in delectable meals at one of the four restaurants or opt for 24-hour room service. Sip on cocktails at the poolside bar or one of the three bars/lounges.
Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and entertainment options such as an arcade/game room. Experience a seamless stay with business facilities, express check-in/out, and airport shuttle services.
Experience a luxurious stay at Majestic City Retreat Hotel, strategically located in central Dubai. Book now for a memorable getaway.
Important Information
- Pool access available from 6 AM to 10 PM.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Newspapers in lobby (surcharge)
- Parasailing nearby
- Arcade/game room
- Health club
- Nightclub
- Free WiFi
- Swimming pool
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Golfing nearby
- Bicycle rentals nearby
- Water skiing nearby
- Breakfast available (surcharge)
- Arcade/game room
- Health club
- Nightclub
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Parasailing nearby
- Full-service spa
- Express check-in
- Pool umbrellas
- Ski lessons available nearby
- Golf lessons available nearby
- Billiards or pool table
- Tours/ticket assistance
- Wheelchair accessible parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Conference center
- Snack bar/deli
- Free self parking
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Beach shuttle (surcharge)
- Pool sun loungers
- Newspapers in lobby (surcharge)
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
Rooms Available
-
Economy Double or Twin Room
1 King Bed OR 2 Twin Beds
237 sq feet
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathrobes, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- HDTV
- Down comforter
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Wheelchair-accessible bathroom vanity
- Accessible bathtub
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Majestic Suite
1 King Bed and 1 Twin Sofa Bed
Soundproofed room
Layout - Bedroom and 2 living rooms
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathrobes, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible bathroom vanity
Smoking And Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- HDTV
- Down comforter
- Pillow menu
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Wheelchair-accessible bathroom vanity
- Accessible bathtub
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Double or Twin Room
1 King Bed OR 2 Twin Beds
409 sq feet
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathrobes, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Smoking And Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- HDTV
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Wheelchair-accessible bathroom vanity
- Accessible bathtub
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Skyline Premium Room
1 King Bed OR 2 Twin Beds
409 sq feet
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathrobes, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Smoking And Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- HDTV
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Wheelchair-accessible bathroom vanity
- Accessible bathtub
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Suite
1 King Bed
818 sq feet
Layout - Bedroom, dining area, and sitting area
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathrobes, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Free newspaper, laptop-compatible safe, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Microwave
- Dishwasher
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Wheelchair-accessible bathroom vanity
- Accessible bathtub
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite, 1 Bedroom
1 King Bed
657 sq feet
Layout - Bedroom, living room, and dining area
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathrobes, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower, accessible bathtub, low-height counter and sink, wheelchair-accessible bathroom vanity, low-height door lock, grab bar near toilet, wheelchair accessible, low-height desk, low-height bed, wheelchair-width doorways, phone accessibility kit, low-height view port in door, and doorbell and phone notification
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Doorbell/telephone notification
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Skyline Economy Room
1 King Bed OR 2 Twin Beds
237 sq feet
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathrobes, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- HDTV
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Wheelchair-accessible bathroom vanity
- Accessible bathtub
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Sagar (8/5): - Good
- Paul (6/5): - Need more elevators
- Basil (10/5): Considerate Comfortable and excellent staff! - Way above my expectations. Really great stay with excellent comfort! The front office staff during check-in were very considerate and helpful where seeing we check-in early morning at 4am our checkout time was extended by 2 hours which was very helpful for us. I would highly recommend Majestic retreat Hotel for anyone who wants to have a stay in Dubai during their long layover during transit. Great view from the 20 th floor too!
- RAJIV (10/5): - Spacious rooms... Breakfast could be better
- Elijah (10/5): - The staff and service workers were all great and attentive, the food was great and there were plenty to chose from, the rooms are spacious and the shower water was easy to control cold warm or hot water, security is top notch, plenty of entertainment within the hotel, and plenty of shops and resturants within walking distance...I can't forget the laundry service it was great as well, I have no cons to give for this hotel its one of the best budget friendly hotels in Bur Dubai.
- Willie (10/5): - The Staff was very friendly and helpful.
- Mohammed (10/5): - The service from staff was amazing. They really helped from the start. Got early check in too.
- Kalesh (8/5): - Good
- Frankie (10/5): - I wanted a place that offered breakfast, and was skeptical about what breakfast they offered. I LOVED the breakfast and variety of foods they had. Our room was clean, housekeeping was great, staff was great and friendly. There was supermarkets and pharmacies within a couple minutes walk. Souks within walking distance. The view was and balcony was beautiful. The tub was really nice, water pressure was good. We enjoyed the pool several days, as well as the saunas. There were no microwaves, but everything else was fantastic. I would recommend this hotel. I’m a foodie, and just loved the breakfast. A large variety, I always left stuffed because I wanted a little bit of everything.
- ben (10/5): - Excellent
- Verified traveler (4/5): Give it a miss - Budget hotel, wouldn't use again. Desperately in need of a revamp. Bathroom was dirty and needed maintenance. the rooms laminate flooring was coming apart with obvious gaps and collecting dirt & debris.
- Wisam (8/5): - Friendly Staff.
- Chady (2/5): - My room was at 16th floor 1612 and the rooms next to me were so noisy after midnight which couldn't sleep and the beat music coming from the night clubs in the middle of the night till 3 am couldn't make me sleep . I asked to chmagebthe room but did bot get answer . I asked for ironing machine but didn't get it .
- Ruben (4/5): - I had only breakfast wich is mostly Indian cuisine.it should be more variety
- Sabah (10/5): - Very friendly staff. Always happy to help. The only downfall would be the waiting time for the lifts. As there are only two, the wait to use them can sometimes take longer. Otherwise overall experience was very good.
- Priyanka (6/5): - Location and staff are good but we felt the rooms were overpriced for this type of property.
- Devinder pal (8/5): - Location is good.
- Mohibhusein (8/5): - Convenient location
- Mohibhusein (6/5): - Good location having stayed there many times before. This time disappointed no upgrade n average smoking room when I had requested non smoking.
- Florea (10/5): - It was very nice holiday at Majestic City Retreat Hotel❤️
- Derrick (10/5): - This place is very relaxing. Enjoyed every minute and will come back to visit.
- Helen (8/5): - Staff great, public areas and room a little tired
- Prashant (10/5): - The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.
- Prashant (10/5): - The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.
- Narayan (4/5): - Check in was excellent Toilet Flush doesn't work, haed to flush Room stinks wirh smell, Elevator in repair and has long waiting queue Ceiling leaks in lobby and Gym Gym lacks basic Swimmingbis name sake for kids Checkout Staff has attitude
- Kuldeep (4/5): Disappointed - I have stayed there so many times, but the new staff they are not very helpful especially the duty manager being a hotel.com Gold member they refuse to give me a upgrade as they said only for their own customers booking through their website, plus the small pillows in the bedrooms had really bad stains on them and the towels were very old
- Kirk (10/5): - I have been traveling to Dubai for 12 years and I have always stayed at this hotel. Because the staff is very frendly and they always remember me each and every time. and each time that I have been there they have been making some upgrades to make my stay better.
- Karthik (6/5): - Hotel has leaky toilets and terrible room conditions. Given a smoking room when specifically asked for nonsmoking rooms
- Sanjay (10/5): - Good location good stuff
- Mangesh (6/5): - Waited too long for check in
- Norlyn (10/5): - All the staff its very friendly and they assist us very good. And all the cleanners and very cooperation and they keep the place clean
- Dannyal (4/5): Unpleasant stay - The house keeping was terrible, I asked for the Iron and Iron table it took 45 mins after 4 follow up calls. Also the lady on reception was very rude.
- Verified traveler (2/5): isappointing Experience - The Majestic Hotel has several equipment issues, including non-functional fridge, old TV with only analog channels, and an electric water heater that provides only a few minutes of hot water. The noisy AC made it difficult to sleep at night. Despite requesting a non-smoking room, the room smelled of smoke. Additionally, for a 24-floor hotel, having only two lifts led to long wait times, especially during breakfast. The hotel caters heavily to tourists from India, with Indian-flavored dishes and music in all restaurants and bars, The Majestic Hotel's old equipment needs refurbishment, as they are not functioning properly. Additionally, the smoke detector kept alarming throughout the night, causing inconvenience. The only advantage was the free valet parking.
- Abelardo (8/5): - Hard to get a transportation inside the property.
- Idriss (6/5): - I liked the location of the property as it was convinient. Not so much liked the quality of service, unless I was asking for more than that type of hotel should provide. There was a mishap done by housekeepers but the upper management didn't do what it took for a come back game.
- Goma (2/5): - Horrible experience with this hotel. Staff and service were the worst that I have experienced so far. They will try to scam you with everything. Had such a horrible and bad stay at this hotel.
- adolph (8/5): - Quiet
- mobsting (2/5): - My experience at the hotel was so distressing that I would not consider returning, even if offered a stay for free. Initially, I was placed in a room that was both unsightly and foul-smelling. Matters worsened when I had to switch to another room that was in an even poorer condition, and I was forced to settle for a twin bed room despite being alone. The tranquility of my stay was constantly interrupted by loud music from nearby clubs during the night. Additionally, the hotel's elevator service was severely lacking, with only two elevators for a large building, causing long waiting times. The reviews rating was 8.6 ... It is hugely misleading .
- Mbone (4/5): - This hotel is not diverse and I won,t recommend this. You may think you are India and not Dubai. The worst of it all they have 8 nightclubs with load music until 4am. None of these are diverse and all play Indian music. Is great for those who want to explore the Indian culture. The staff are friendly. Be aware that the spa and sauna come at an extra charge. My biggest regret 😪 it was also my first time in Dubai. It was a complete waste of money fell ill after not being able to get a decent night sleep.
- Rajesh (2/5): - No hot water, leaking airconditioning, cleainess of bedsheets not good
- J J (10/5): - Everything lovely. Great location as well. Really enjoyed my weekend stay.
- William (8/5): - Everything
- Syed (2/5): - The front reception was littered. The front reception couches are worn down and have no strenght in them. The rooms need repairs. Walls have marks and the TV's are from 90's. I don't recommmend anyone from North America to enter this hotel.
- Samantha (2/5): - The worse hotel I have ever been .smells was like……! Food was very bad and low quality. The rooms smells very bad and old. Don’t even go to this hotel even if you have to. So disappointed! I reserved this hotel because was close to US embassy but I couldn’t even sleep there . The lift was so slow and the crowed was crazy!
- mobsting (2/5): - There is nothing to like. 1. It is not a 4 starts hotel 2. There are only 2 elevators and took me 10 minutes to get a ride (up and down). The elevator was always full of people 3. The toilet spred an unbelievable smell and when I called they brought someone with an air freshener. It didn't help at all. I couldnt sleep and had to change to another room. Same smell form time to time 4. An alarm noice starts shouting at random times Daily and after midnight. It woke me up every time. No answer from receptionists on what it was 5. Etc
- Raed (8/5): - not easy to get a taxi. Very densely populated
- Deepak (10/5): - First day met Krishna at the reception. Very friendly, very accommodating and pleasant . From there 3 days was just awesome.This hotel is Very convenient for me .All the staff I met were helpful and kind and I had a great stay . My only request is put shower curtains in the bathrooms to prevent water falling on the tiles..Will definitely book again.
- Joseph (2/5): - I had to wait 5 hours for my room
- Yuniel (10/5): - Great would come back . Worth your money
- Damien (8/5): - Good staff but not enough lifts for guests only 2 lifts. The presence of clubs within the hotel also means it gets a bit rowdy on weekends. Good access to supermarkets and street foodt. shop nearby has very good and cheap tea
- Christopher (4/5): - This hotel does have one thing that I like and that is the restaurant/bar called "Sundowners." The things I didn't like is the room we were given didn't have a walk in shower so finally Customer Service moved us to a room with a walk in shower. Next thing was there was no iron in the room, no slippers, and the smell throughout the hotel is not good. This hotel is way different than before due to it being under new management. Lastly, we asked multiple times for towels and shampoo and didn't receive until we checked out. Unacceptable hotel for any traveler.
- idayat (6/5): - A nice stay.
- Lesner A (2/5): - It's not suitable for family vacations. The building is too old, cleanness was poor, has too many lounges/clubs, is noisy, and a lot of people traffic inside the lobby just for 2 elevators. They have a limited buffet breakfast. However, the staff was very friendly and helpful.
- Yifei (8/5): - This hotel offers good accommodation for the price it charges. However, the staff at the reception desk are quite inefficient. Check-in takes forever (waited for 15 minutes for my first time checking in, and the second time, they told me there is no room available. Eventually, they offered to let us stay at an ungraded room in partner hotel nearby, which we greatly enjoyed staying at).
- Parag (6/5): - Breakfast for some food did not feel right, like it was not made fresh, may it was cooked like 2-3 days agos
- Vikash (2/5): Very bad experience - Very bad experience, I have stayed one extra night and paid at reception but at the time of check out staff changed and they said have not paid, they called the staff to check and staff also said no i have not paid. After that they had to check at CCTV and they came to know that have paid. It was so embarrassing. They made me stand at reception for 30 minutes to clear this matter. Room size very small, no staff to handle your lugggae at check out, u need carry your own luggage . Very bad experience.
- Kirk (10/5): - that is place is easy to use and close to places to shop and many different places to eat
- VINCENT (10/5): - Outstanding Staff
- Ikram (8/5): - Very nice staff, clean rooms and a 10 minutes walk to a train station.
- Inderjeet (10/5): - Great Stay
- John (10/5): - N/A
- Devendra (8/5): - Overall property condition was good except for some construction works were going on at the pool area. The hotel has added a night club at the top floor and I was provided with a room a floor below the night club. The sound kept disturbing at night. Further, the hotel seems to have some management issue in handling reservation. I booked the hotel a week in advance through Expedia. The hotel sent me a notification a day before my arrival while I was travelling stating that I should contact them directly otherwise they will cancel my reservation. Pretty strange! I had to contact Expedia and they had to deal with the hotel to keep my reservation effective until my arrival. This is the hotel I used to choose while travelling to Dubai. However, it looks like the hotel is compromising in its services.
- William (10/5): - Very nice
- Kevork (2/5): - Unprofessional staff, forgot wake up call. Wi-Fi terrible and on top of that very noisy room and staff.
- Ratnesh Chand (2/5): - The worst hotel I’ve been customer service is very rude outside local people r selling stolen goods n staff don’t say anything there’s more local people inside can’t trust anyone security is very bad stayed there for 9 nights with the family rooms n baths toilets very old i wouldn’t recommend anyone it’s alright for the locals there to live in it
- akram (10/5): - Nice hotel, people were friendly and eager to provide a great service. Location is amazing!
- Verified traveler (2/5): - It was a very bad experience for me and my brother's family. The noises and maintenance disturbed our comfort. I will never repeat the experience😤
- VINCENT (8/5): - In my humbled opinion, the Bar below needs to obtain sound proofing walls to mitigate the sounds from the loud music playing
- Emily (6/5): Not the best but ok - Pool is always in the shade so no good if you like sunbathing Nice hotel Ok location Nice staff Breakfast wasn’t the best not much option was mainly curries not great for the English Slow at cleaning tables lots of tables left dirty
- Avinash (6/5): Can do better - I wish they were a little more customer focused than business focused, this hotel will do very well. I had to wait for check in,
- Nikki (2/5): - Stay at this property was horrible. The wait for the elevator can be for a good 20-30 mins as its overcrowded. There is a night club downstairs and its very noisy and loud for if you plan to sleep in the night. I had a wooden plank fall on my foot and there is no course of action in case if injury. They sent a secuirty guard with a small kit bag that didnt even have a basic ice pack. There are call girls in and out of the hotel with their business ! Hence this place is not good if you are coming to stay with family
- Colin (2/5): - Let me check in early after long flight but overall hotel needs a lot of money spent on it to modernise it
- Antionette (8/5): - Mostly everyone was nice and welcoming only a few (at the front desk) that was rude
- Yousef (6/5): - I thought it was good, but ...
- Gene (8/5): - Whenever I visit Dubai I always stay at this property since 2012 and since it have felt under new management the property is not the same, but everything else have same. It since like they only cater to one group of people. So I think that’s the last time I will stay there. Don’t get me wrong the Property is good.
- Tavares (10/5): back again - Like always my stay at Majestic was wonderful. I been coming here for past 15 years, the same building different name. Staff has taken care my employees with utmost professional service. Thank again.
- Daniel J (10/5): - It’s location, to all the overall attractions. The service, staff, front desk was outstanding. As was my room.
- John (10/5): - Great staff and service
- Valantine (2/5): - Nothing plan jane i don't want to stay there again i have stayed there 5 times in the pass never again
- ARSALAN (4/5): - In one sentence Un organised, busy, rude and crawded...
- Otis (6/5): - After I had to pay for upgrade 100 dirhams each night which was 300. They did not open the kitchen till later after I had to go down stairs to talk to receptionist to open door did not take it on the phone. I never received no VIP benefits, but after my room and stuff was worked ou I will stay again but please get my VIP benefits thank you
- Dave (8/5): - Everything good apart from the ancient lifts! Only have 2 and very very slow.
- Lana (2/5): - This is the worst hotel I’ve stayed in because there’s was a night Club downstairs too many people and traffic on the elevator it takes like 2 hours to go to your room or the lobby worst experience ever
- Jimmie (10/5): - Great staff and great food. Room was nice n clean and was always there to make sure everything was perfect ... Great breakfast buffet that I ate at everyday for 14 days ... Service was amazing thank you all for making a great vacation...ill go again 🤗
- Andreen (10/5): - Staff was pleasant and attentive especially the Chef and front desk attendants.
- Amir Miar (10/5): - Ery good staff, hotel and location
- FARHAN (6/5): - staff needs more training
- kiran (10/5): I like to stay here , - Fine over all , only taxi outside try to over charge you, Most of the time , that makes you hard to know the right price of transportation.
- Michael (10/5): - Other than my stay being excellent, the valet attendants and hotel lobby staff was outstanding! I would definitely stay here and recommend to my friends.
- VINCENT (6/5): - The new staff lacks hospitality for customers. Not enough staff on duty to handle high capacity. The bar and hotel needs to locate a designated smoking area. Guest shouldn't arrivd to breath second handed smoke.
- Hamid (8/5): - I liked the facilities at the hotel. They were many. There are also two big supermarkets close to the hotel which are open 24 hours. A
- TENNYSON (10/5): - It was an excellent experience.
- VINCENT (2/5): - Furniture is old and broken. Bathroom is molding from soap buildup
- kiran (10/5): - Like it , this is convenient for me ,
- John (10/5): - Friendly staff
- Esther (6/5): - The facility had a club that played VERY LOUD music every night that I could not sleep until about 4 or 5 a.m..
- Portia (10/5): - Staff were very polite and nice.The room was so clean.I would definitely book it again qnd also recommend to others.
- valentin (10/5): - Everything
- Andrew (10/5): Overnight stay - This was an overnight stay before joining cruise. Hotel location was good, fairly close to Metro and easy transfer to cruise port. Early morning check in (02.00hrs) staff were good with this and very helpful. Restaurant was also good.
- Verified traveler (4/5): - Too noisy. Not a soundproof rooms. Housekeeping is horrible they don't clean the surfaces. Not recommended
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