Hotel Hermitage

Location: Vicolo Marzio,1 (Piazza Del Pesce), Florence, it

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Pets allowed
• Lift / Elevator
• Safety deposit box
• Ironing service
• Shuttle service (additional charge)
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Secured parking
• Garage
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Superior Double or Twin Room

  1 Queen Bed

  161-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and designer toiletries

  Practical - Safe, free newspaper, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • In-room childcare (surcharge)
  • Free WiFi
  • Down comforter
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Electrical adapters/chargers

• Junior Suite

  This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning, heating and city views. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Bidet
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Classic Double or Twin Room

  1 Queen Bed

  140-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and designer toiletries

  Practical - Safe, free newspaper, and phone; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • In-room childcare (surcharge)
  • Free WiFi
  • Down comforter
  • No rollaway/extra beds
  • Bedsheets provided
  • Electrical adapters/chargers

• Economy Double Room

  1 Queen Bed

  129-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and designer toiletries

  Practical - Safe, free newspaper, and phone; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • In-room childcare (surcharge)
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Electrical adapters/chargers

• Double Room Ponte Vecchio view

  1 Queen Bed

  172-sq-foot room with river views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and designer toiletries

  Practical - Safe, free newspaper, and phone; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • In-room childcare (surcharge)
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Electrical adapters/chargers

• Economy Double or Twin Room

  Providing free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a safe deposit box, parquet floors, heating as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Hardwood or parquet floors
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Carbon monoxide detector
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Double or Twin Room with View

  Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a safe deposit box, parquet floors, heating as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Hardwood or parquet floors
  • Bidet
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Classic Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a safe deposit box, parquet floors, heating as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Hardwood or parquet floors
  • Bidet
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Carbon monoxide detector
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a safe deposit box, parquet floors, heating as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Hardwood or parquet floors
  • Bidet
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Carbon monoxide detector
  • Concierge services
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Patricia (8/5): Voltaremos com certeza 🥰 - Atendimento atencioso , ágil ! Localização ímpar Detalhes , como colocar no check list de entrega do apartamento ao cliente a verificação das baterias dos controles remoto da TV e Ar condicionado, no nosso caso nenhum estava funcionando e tivemos que acionar a recepção
• Julie (9/5): -
• Patricio (10/5): Perfecta - Atención amable , servicio perfecto, habitación grande y limpia desayuno fenomenal , todo bien
• D7791JFclareg (10/5): A perfect stay in Florence - This is a truly beautiful hotel, in the perfect location. I booked a room overlooking the Arno, on the second floor, and it really was a 'room with a view' - even more wonderful than I had imagined. The decoration is colourful and often delightfully quirky, and the whole place very clean, cared-for, and well maintained. Breakfast is served in a lovely room at the top of the building, and the staff are friendly and helpful: order the cappuccino, which comes with cocoa palm trees stencilled on top! There were thoughtful touches everywhere, and I wouldn't hesitate to stay there again if I have the chance to return to Florence. I had, I confess, been a little anxious after booking, on reading some of the more negative reviews on TripAdvisor. There are indeed some stairs to negotiate as you arrive, before getting to the lift to reach reception on the fifth floor. But the great location makes up for any minor inconvenience involved, and I experienced no problems whatsoever with noise. Although so close to the river, I was relieved to find that the windows have screens to shield you from the dreaded zanzare (mosquitos!). You are in the midst of everything, but in a little oasis within the city. There is a charming and comfortable lounge on the top floor - the kind of common space that is too often missing from hotels these days. From there too you can look straight down to the river and the Ponte Vecchio, and the views from the breakfast room are also glorious, across the rooftops to the Palazzo Vecchio. The Hotel Hermitage really is a very special place to stay.
• FERNANDA BAZZANELLA (8/5): - Decoração antique muito linda e charmosa, café da manhã perfeito, rooftop com vista linda, localização excelente! Atendimento tambem muito bom Nao recomendamos pegar quartos com vista para o rio, pois tem muito barulho da rua. Tem um pouco de barulho dos outros quartos - isolamento acústico nao é aquelas coisas, mas é compreensível pois a construção é antiga
• Barbara (10/5): -
• lorenzo (6/5): -
• Ulla (9/5): -
• Cecilie Louise (3/5): Støjende område og bruser ved siden af sengen - God beliggenhed tæt på de store seværdigheder og meget venligt personale. Dårlige faciliteter, der ikke svarer til prisen. Det lugtede og føltes fugtigt på værelset - måske fordi bruseren er i samme rum, som man sover i. Støjende område - vi blev vækket flere gange af folk, der brugte rundsav m.m. midt om natten. Man skulle betale ekstra for simple ting som æg til morgenmaden. Generelt ikke pengene værd.
• REBOULIN (6/5): situation exceptionelle mais hotel viellot et peu accessible - HOTEL VIELLOT tres bien placé . Bruyant = la chambre 415 est a éviter situiée en dessous des cuisines . Ascenceur minuscule , et tres occupé car la réceprio est au 5 eme étage le bruit , l'acces dificile des marches et un escencuer poussif
• Wolfgang (5/5): - Die Lage ist sehr zentral, fußläufig alles gut erreichbar! Zimmer/Bad sind sauber und Größe ist auch OK. Frühstück in Ordnung. Unser Zimmer befand sich im 4. Stock direkt unter der Küche/Frühstücksraum/Restaurant. An Schlaf oder Ruhe bis nach Mitternacht war nicht zu denken. Stühle und Tische wurden über den Boden geschoben wurden, Gläser und Teller klirrten,..... das war in unserem Zimmer alles extrem laut zu hören.
• Vincenzo (10/5): -
• Martina (9/5): -
• Miloš (7/5): - ubytování je v centru neochotný personál: ubytování je až od 16 hodin, to je ok, ale když se zeptáte jestli nebude o něco dřív, tak to neumí zjistit u snídaně si musíte o kávu sami říct, nikdo se nezeptá, zda si dáte kávu v ubytování je jeden malý a pomalý výtah, takže pokud chcete se zavazadly výtahem, čekáte někdy docela dlouho
• Peter (9/5): -
• Florent (10/5): - Emplacement parfait, décoration magnifique, petit déjeuner en terrasse avec vue somptueuse Rien !
• Beilla (4/5): Location was perfect. Big bathroom but outdated. Loved the eclectic decor. We had no hot water for to nights. The strong - Location. Smell at corridors in my floor, no hot water at night (2nights), some kind of construction going on because of the noise in the morning except a Sunday.
• Lauren' (9/5): - Personnel sympathique et à l’écoute. Décoration. Emplacement. Variété du petit déjeuner qui pourrait être améliorée
• Michelle (8/5): - La cortesia e professionalità dello staff; il servizio colazione La camera del quarto piano in cui ero non era insonorizzata: sentivo tutti i rumori da sopra.
• Karin (10/5): The hotel has a unique charm, particularly for those who appreciate something beyond standard luxury. -
• Elizabeth (10/5): Delightful boutique hotel. Excellent location. - The interior design was fabulous!! Very classy and well appointed with color and art! The staff couldn’t have been more helpful and a pleasure to talk to them. The rooftop restaurant was wonderful. Good food and well staffed! Nothing to report!
• Manuel (10/5): - Comodo Nulla
• Isabelle (8/5): Perfectamente situado para visitar la ciudad - Muy bien situado, frente al Ponte Vecchio y a dos pasos de los Ufficci. Perfecto para una estancia rápida, pero con una decoración cuidada que invita a quedarse. Restaurante agradable y práctico. En general el hotel resulta pequeño pero acogedor.
• Diego (8/5): Buena - Ubicación Ascensor, recepción en 5to piso y baño muy pequeño
• Bianconi (7/5): - La ubicación excepcional. Nos tocó una habitación con demasiado ruido hasta muy tarde por las noches
• alessandro (10/5): Hotel splendido servizio top ristorante super - Tutto 100% ed
• Pascal de l'Astrée (9/5): Inoubliable - L'emplacement est idéal pour visiter le centre historique à pied, la décoration est joliment soignée et le personnel aux petits soins. L’excellent petit déjeuner est servi au 5ème étage offrant un panorama exceptionnel. Rien, tout était parfait
• Göran (9/5): -
• Raluca (10/5): Foarte fain - Locatia, camera, terasa pentru micul dejun si personalul. Hotelul merita mai mult de 3 stele ✨
• Lillian (10/5): Hotel Hermitage is a lovely little hotel with a great location. On the Arno River steps from the Ponte Vecchio with a fr - The location. The stairs. The 1 elevator is slow & small, 5 people max.
• Raquel (9/5): We enjoyed our time here and would recommend it. - Excellent location. Property is unique eclectic style with great roof top restaurant. I loved sitting in the lobby and enjoying the coffee table books. Unfortunately our room was just below the restaurant so we could hear chairs scraping the floor, but it wasn't too bad the bed was on the firmer side and pillows were poor.
• Matias (5/5): Don't stay here if you want to sleep!!!! - The decoration, free WiFi, slippers, service staff (breakfast and bedroom cleaners) The bed and pillows were uncomfortable, the noise levels day and night from the restaurant/bar on 5th floor as well as the street noise until 1am. We were in a room on 1st floor and could still hear from noises 4 floors up! I am a heavy sleeper and could still hear the kitchen noises. The bedrooms could so with soundproofing.
• tecnomatic (8/5): -
• Roberta (9/5): - E' un piccolo bijou vicinissimo a ponte vecchio e agli uffizi. L'attenzione per il cliente e la cortesia dello staff sono il punto di forza insieme al roof top.
• Radka (10/5): Příjemný, útulný hotel s milým personálem ve skvělé lokalitě. - Naprosto úžasná lokalita v centru. Všude bylo blízko. Ochotný personál, dobré snídaně. Krásné vybavení, které se hodilo do středověké Florencie. Nevyhovovaly nám polštáře.
• Byron m (10/5): - Location great Breakfast an enjoyed the roof top Restaurant
• REUVEN (10/5): -
• Mihaela (9/5): -
• cinzia (9/5): -
• Jacqueline (9/5): Amazing location and friendly helpful staff in a beautiful decorated and furnished Hotel - Location excellent. Breakfast excellent. Room gorgeous
• Mark (9/5): -
• Dan (9/5): - Location
• Annachiara (9/5): - L’hotel hermitage è una vera chicca♥️. Personale molto gentile, colazione molto buona!
• Finn (9/5): Virkelig stemningsfuldt gammelt hotel med central og skøn beliggenhed og udsigt til Arno. -
• Gennaro (8/5): -
• Ayse (8/5): I will be back. - Location is very good. Breakfast is good enough. Room is nice but getting older. Nice decoration in general.
• Roberta (5/5): Panorama impagabile peccato perché è un ambiente molto datato e veramente rumoroso - Posizione Troppo rumoroso , abbiamo dovuto aspettare il tavolo per la colazione perché è piccolo l’ambiente
• martincrick (10/5): Florence Gem - This delightful hotel has a lovely boutique feel. Amazing location with beautiful decor, and a very good restaurant as well. The staff are super helpful and were always ready to assist.
• Beth (9/5): I loved the property and wonderful staff. I would stay again next time!! - Great location, clean rooms with stylish attention to details. One of the rooms was a bit noisy but they managed to allow me to pay more for an upgraded room and move from the nosier one - staff were helpful, very kind and professional.
• Margaret (10/5): The perfect spot to stay in Florence - Everything, especially the location
• LUIGINA (5/5): MEDIOCRE - POSIZIONE HOTEL TROPPO VECCHIO
• Tom (9/5): Perfektes Weekend - Lage Geruch Abwasserkanal
• Haigh (5/5): Nice but tiring due to lack of sleep - Authentic, comfortable & lovely staff We were under the restaurant and the noise was horrendous, evening & morning
• 池田 (10/5): -
• MARIANNA (8/5): - a un minuto da ponte vecchio, quindi molto comoda e centrale i bagno era forse un po' datato, la doccia nel caso fosse stata una persona anziana non sarebbe stato molto comoda. Suggerisco di informare gli ospiti rispetto a questo aspetto...
• Lucile (9/5): -
• Trevisan (10/5): -
• Kathleen (8/5): Lovely hotel - Great location Reception Is on the fifth floor
• PHILIPPE (8/5): -
• Orsola (8/5): Ci ritornerei - Ottima posizione Struttura da rimodernare
• Reinhold (6/5): -
• Rossana (10/5): Perfeita - A localização é perfeita, muito perto da Ponte Vecchio e das principais atrações de Florença. O quarto é amplo e confortável, com controle de temperatura perfeito. O restaurante do café da manhã é lindo e muito personalizado. Para finalizar, o restaurante na cobertura com vista para boa parte da cidade é um espetáculo, com seus deliciosos pratos a base de trufas negras. Menção honrosa para Marina, que nos recebeu com simpatia e presteza! Nada
• vincenzo (5/5): normale. - Posto centrale, ottima posizione! I bagni stretti e da ristrutturare, la camera un pò fredda e per le stanze con vista di mattina entra molta luce.
• Aileen (8/5): - Fun decor, rooftop views, nice breakfast
• Stefania (10/5): Bellissimo, pulito e personale gentilissimo - La disponibilità e gentilezza del personale
• Elisabetta (7/5): - La posizione eccellente. Abbiamo viaggiato in gruppo.Una delle camere prenotate non era proponibile come doppia. Box doccia (bruttino) in camera e pienamente esposto alla vista, senza alcuna privacy.
• Pierre (8/5): -
• lavacek47 (2/5): Noise construction: Not informed: Staff lying about the problem. No warning, information, or compensation. Stay away! - Construction noise all day long. Lying staff about “water problem”, no advance warning about the renovation noise. Unhelpful, impotent manager. No offer of discounted room dues to unacceptable daily noise. Booked via Cititravel website. On arrival first night we had a Arno river view room. It was small, cozy and we liked the greeting bottle of wine and cheerful staff. We ate lunch at the hotel’s restaurant and th3n later dinner. Fine first night, Sunday. Monday at breakfast we noticed construction noise from the 3rd floor. Banging hammering, sawing, awful. I asked Alec at reception what was going on, “a water problem.” When will it be fixed? Today. Why wasn’t I informed. Shoulder shrug. Tried to take afternoon nap, impossible. I was assured that this would all be fixed on Monday. Tuesday morning before 9 AM the hammering, drilling, construction noise started again. I asked management for some kind of compensation, a pause, a phone call because Allegra(now the front desk person has no authority), how about two glasses of Prosecco? We accepted. By Wednesday we had had enough of the water problem, which in fact was renovations of not one but two rooms on the third floor. We moved! I contacted Citi Travel and now the charges are in a dispute. Citi Travel by phone was less than helpful as the representative could not do anything, his suggestion was to send an email on the dispute page. We moved to the Hotel Berchielli just down the street. This 4 star hotel was great. At this time of year a bargain at $ 144 USD per night with great breakfast included. The Hotel Hermitage does have an intimate feel and a nice lobby with views over the Arno. However their response to the less than perfect stay and offer of basically nothing, and the manager’s lack of any authority to do anything to compensate us was unacceptable. “You booked through a third party, you have to contact them.” Florence hs lots of hotels. I suggest you look around andchoose somewhere else. A few other negatives: 15 stairs to get up to the tiny elevator to take you up 5 floors to the lobby. The bed mattress is very firm, uncomfortable, and even with a quilt underneath still not great. Breakfast was just ok, especially when compared to the Hotel Berchielli. Not many choices, and not much selection. The rooms are small, the bathroom works well, hot rain shower was very good. Prices for rooms were on the higher side compared to other places.i thought the small hotel would be fun, it was till the Noise started, and the stay took the course it did.
• Jose (9/5): Bien - No funcionó el ascensor esos días i mi pareja tiene dificultades de movilidad i estábamos en la primera planta i el desayuno en la quinta
• Danni (10/5): Perfect stay in Florence and definitely will come back - The interior design and the decoration is awesome
• Tommy pettersen (10/5): 10/10 experience. - It was clean and had a central location. We didn’t have a mini fridge at the room.
• Jill (10/5): I would stay again in a heartbeat. I loved it! Thank you! - The room was beautiful. The staff were friendly, helpful and easy to work with. The views from the rooftop and the breakfast dining room were gorgeous. The decor was so pretty. There was an opera at the church next door and with the windows open, we could hear everything! It was like a special gift given to us! I could have much longer! The eggs were not warm, but everything else was so wonderful, it did not matter. I know if I said something, the staff would have fixed it, so I am not complaining.
• Andrew (3/5): Perfect location just a bit noisy. - Location Very noisy at night and early in the morning with deliveries etc. Rooms could do with some TLC. Bathroom very small.
• Kathleen (8/5): - Room was in a Great walkable location, clean and staff was friendly. Bed wasn’t all that comfortable - shower was tough to use without soaking the whole bathroom.
• Sonia (8/5): Excellent base in the heart of Florence. - Location is ace. Rooms pleasant and nicely furnished. Lovely sitting room (for all guests!). Breakfast location great. And nice restaurant in partnership. We’d have welcomed a kettle in the room. It was noisy (but we knew that).
• Jane (10/5): For atmosphere, stylish decor, convenience, & charming helpful staff Hermitage could not be faulted - location of hotel was excellent, very convenient and quiet. Breakfast was extremely good - fresh fruit, yogurt, lots of healthy things. Very attractive breakfast room. Our r9om was very comfortable, lovely bedding, good wardrobe and storage while maintaining style and atmosphere. Switch on lamp beside bed almost completely inaccessible. You needed to be a contortionist to reach it.
• Karin (10/5): -
• Sylvie (10/5): excellent - Tout ! superbe hôtel, avec une déco très riche chaque objet a sa place . Lieu parfait chambre avec vue au pied du Palazzo Vecchio. Rien! Je recommande toutefois des bouchons d’oreilles pour la nuit un peu bruyante vu l’emplacement 😃
• Elisabetta (5/5): Sono stata bene, ma non tornerò in questa struttura - Colazione normale- posizione ottima Camera piccola, bagno indefinito senza neanche bidè
• Isabelle (9/5): - La vue sur l’Arno Salle de bains très petite , ok . Mais lavabo trop grand .
• fois (9/5): -
• Jenniffer (9/5): - The location is perfect very near to the must see places in Florence. The staff are very nice and helpful. The breakfast is very good as well. The main entrance has stairs a few steps before reaching the elevator going to the reception area. Not ideal if you carry a lot of big luggages. Though it's just a few steps only.
• Halina (9/5): - Lokalizacja perfekcyjna
• Reinier (9/5): Perfect picturesque place! - The living room on the fifth floor is amazing! Definitely a picturesque place full of books with pictures. The room itself was well designed and spacious enough for two. Everything is at walking distance, so park across the river at Lungarno, cross the bridge, drop your bags and enjoy the city! The personnel is friendly, their English is great and they help with luggage. The only downside I would say is the limited breakfast. But they have coffee and croissants, so no real complaint. Don’t expect anything intercontinental and the eggs are tasteless. But again; great coffee and croissants.
• Guerrieri (9/5): - Tutto Mancava il bidet
• J3089RWpeterw (4/5): Are you sure you want to choose this hotel? - If you are seeking a place in Florence, Italy, that has wiring made in the 1920s; a view over a courtyard where delivery trucks arrive at 5.30 in the morning; a bathroom that perhaps was designed by Elon Musk; an elevator that is roomy enough for one person and a shoulder bag; and a reception desk on the fifth floor, then The Hermitage is your kind of place. It bills itself as a hotel, but it really is a pensione as a label I saw on its wall. Also it is very difficult to find. I had to ask some very nice Jehovah Witnesses at a nearby corner where it was. Its advantage is its location -- steps from the Uffizi, the Arno and the Ponte Vecchio.
• Luca159 (9/5): Miglio albergo di firenze in quella fascia di prezzo - Seconda volta in struttura, sempre tutto top. Posizione unica, albergo arredato con gusto ed estremamente elegante. Ristorante posto all'ultimo piano davvero interessante. Basterebbe qualcosina per fare un salto in avanti ( rimodernare tv delle camere, qualche applique che richiede una rinfrescata etc) ma parliamo di inezie. Resta il mio albergo preferito a Firenze.
• Mario Christiano (10/5): Piacevolissimo soggiorno con tutta la famiglia - Posizione impagabile, a pochi passi da Ponte Vecchio. Struttura molto accogliente con ambienti comuni veramente carini. Il bagno della ns stanza era proprio angusta e senza bidet e doccia piccola. Altre stanze del gruppo che abbiamo prenotato avevano bagni più ampi. addirittura con vasca da bagno
• Daniela Ebenbauer (7/5): Ein zentral gelegenes familiäres Hotel mit sehr kleinem Zimmer - wirklich sehr zentral.Zu Fuß kann man überall hin. Das Hotel hat eine angenehme Atmosphäre,sehr freundliche Mitarbeiter. Das "Wohnzimmer" ist wunderbar eingerichtet und hat einen tollen Blick auf die ponte vecchio. Das Badezimmer hat ein Bidet. Das Zimmer ist angenehm mit alten Dingen eingerichtet aber sehr klein. Es sind Treppen von der Straße zum Lift. Der Lift ist winzig und sehr frequentiert ( da im 5. Stock ein Lokal ist) die Rezeption ist im 5. Stock,Unser Zimmer war sehr klein und ging auf einen Hinterhof der in der NAcht auch recht laut war. Es war sehr kalt! auch im Zimmer. Mit einem Schlüssel wird der Strom eingeschaltet, wenn der abgezogen istm heizt es auch nicht mehr. Badezimmer ist garnicht beheizt ( im Sommer sicher fein) Die Badewanne hat schon bessere Zeiten gesehen.
• Fabrice (8/5): Bon choix d’hotel - Très bon emplacement, jolie décoration, avec des meubles anciens de qualité, bonne literie, personnel accueillant et sympathique, belle vue sur le fleuve Petit déjeuner très moyen: œufs brouillés froids et déséchés, jus d’orange en conserve, confitures moyennes
• Bianca (10/5): STUPENDO - Un gioiellino! Arredato in maniera impeccabile e con grandissimo gusto. Servizio perfetto e personale gentilissimo. Camera ordinata e pulita. L’hotel è in una posizione fantastica!
• Stahlie (8/5): - De lokatie, zeer persoonlijk ivm kleinschalig hotel Niets
• Valentina (8/5): -
• Hiromitsu (7/5): good - ロケーション、何処にいくにも便利でレストランも多く快適に滞在できました。 朝食は良かったですが、毎日同じものでした。あとは特になし。
• Katherine (8/5): Special place in historic center - This is the coolest boutique hotel I've ever stayed in. It has so much personality and historic charm. I don't think they make them like this anymore. It is in a busy part of the historic center, so there may be street noise until 2am. It is also a very old building and you will hear your neighbors a bit.
• Liliana (8/5): - É muito charmoso. As instalações já são bastante antigas e precisavam de uma renovação, embora todo o cuidado e charme ajude a atenuar estes pontos.
• Paulo Costa (10/5): - Localização, ambiente, pequeno almoço. Escadas, recepção no último andar.
• Paolo (8/5): be llo - tutto niente
• Stefano (8/5): -
• Anna (10/5): - Loved staying here! Will recommend to all my friends and family!

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