The Ritz-Carlton, Tokyo
Location: Minato-ku, Akasaka 9-7-1 Tokyo Midtown, Tokyo, jp
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation at Tokyo's Tallest Building
Breathtaking Views and Elegant Amenities
Experience luxury at its finest with rooms offering stunning views of Shinjuku, the Imperial Palace, or Mount Fuji. Enjoy entertainment with a DVD player, unwind in a marble bathroom, and indulge in in-room comforts like a flat-screen TV, minibar, and coffee machine.
World-Class Dining and Relaxation
Savor exquisite French and Japanese cuisine with panoramic city vistas at various on-site restaurants. Treat yourself to a spa day, soak in a whirlpool overlooking the skyline, or take advantage of saunas, a gym, and bicycle rentals for the ultimate relaxation experience.
Convenient Location and Access
Connected to Roppongi Station, explore Tokyo with ease and visit nearby attractions like the National Art Centre and Roppongi Hills. Whether for business or leisure, a stay at The Ritz-Carlton Tokyo promises an unforgettable experience.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Currency exchange
- Chapel/shrine
- Private check-in/check-out
- Concierge service
- Wheelchair accessible
- Kid meals
- Heated pool
- Adult only
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- 24-hour security
- Security alarm
- Key card access
- Supervised childcare/activities
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Bicycle-friendly property
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Modern Japanese Washitsu Suite
Featuring tatami (woven-straw) flooring and Japanese Shoji doors, this suite is fitted with futon mats to be spread on the floor. Guests can view Tokyo Tower from the suite. A flat-screen TV with satellite channels, mini-bar and coffee machine are offered.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Club Room, 2 Double Beds
2 Double Beds
560-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 2 Double Beds (View)
2 Double Beds
560-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 King Bed
1 King Bed
1291-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 1 King Bed
1 King Bed
560-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Club Room, 1 King Bed
1 King Bed
560-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 2 Double Beds
2 Double Beds
560-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 King Bed (View)
1 King Bed
560-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
One-Bedroom Premier Executive Suite
This one-bedroom suite features a living room offering panoramic views of Tokyo Tower and Tokyo Sky Tree. Full marble bathroom has a large window overlooking the city. A flat-screen TV with satellite channels, mini-bar and coffee machine are available.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Premier Suite, 1 King Bed
1 King Bed
861-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Club Suite, 2 Double Beds
2 Double Beds
1076-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Suite, 2 Double Beds
2 Double Beds
Overlooking the city
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Premier Suite, 1 King Bed
1 King Bed
861-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 60-inch Smart TV, premium channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Frette Italian linens, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Toilet with electronic bidet
- Window screens
- Portable bathtub seat
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Carlton Suite
One-bedroom suite offers spacious living room and bedroom featuring skyline views of Tokyo Tower and Shinjuku area or skyline of Tokyo Skytree and Shinjuku skyscapers. A flat-screen TV with satellite channels, mini-bar and coffee machine.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Club Carlton Suite
Located on the club floors, this spacious one-bedroom suite with a large living room provides views of Tokyo Tower and the skyline of Shinjuku district. This suite includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. You will find a flat-screen TV with satellite channels, mini-bar and coffee machine.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Club Deluxe King
Located on the club floors, this deluxe room includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. There are a flat-screen TV with satellite channels, mini-bar and coffee machine. This room is fitted with either 1 extra-large double bed or 2 standard double beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
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Club Executive Suite
This one-bedroom suite is located on club floors and features panoramic views of Fuji Mountain and Shinjuku's skyline. This suite includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. You will find a flat-screen TV with satellite channels, mini-bar and coffee machine.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
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One-Bedroom Club Premier Executive Suite
This one-bedroom suite is located on club floors and features an private bathroom with marble floors, walls and sink. This suite includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. There are a flat-screen TV with satellite channels, mini-bar and coffee machine.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
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Club Luxury Suite
This one-bedroom suite with a large living room is located on club floors. This suite includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. A flat-screen TV with satellite channels, mini-bar and coffee machine.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
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Deluxe King
Located on the 47th to 51st floors, this room features panoramic city views of Tokyo. You will find a flat-screen TV with satellite channels, mini-bar and coffee machine. The room is fitted with an extra-large double bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Executive Suite
This air-conditioned one-bedroom suite features panoramic views of Mount Fuji and Shinjuku district. A flat-screen TV with satellite channels, mini-bar and coffee machine are available.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
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Tokyo Deluxe King
Located on the 47th to 51st floors, this double room features views of Tokyo Tower or Mount Fuji. There are a flat-screen TV with satellite channels, mini-bar and coffee machine.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
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Tokyo Deluxe Twin
Located on the 47th to 51st floors, this room features a views of Tokyo Sky Tree and the garden of the Imperial Palace or Mount Fuji views. A flat-screen TV with satellite channels, mini-bar and coffee machine are provided. The room is fitted with 2 double beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
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Club Deluxe Twin
This twin room offers a hot tub. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Deluxe Twin
The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Suite
The hot tub is the standout feature of this suite. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
One-Bedroom Luxury Suite
This one-bedroom suite with a large living room features views of Tokyo Tower. There are a flat-screen TV with satellite channels, mini-bar and coffee machine.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Akira (9/5): -
- Shaun (10/5): -
- Yury (9/5): -
- Bassam (10/5): -
- Kazuya (1/5): - キャンセルしたつもりでしたが、操作不良かわかたりませんができていませんでした。 キャンセル出来ていなかったことは当方の落ち度ですが、当日予定時刻にチェックインがない時点で連絡してくれなかったのが非常に残念でした。 キャンセル料金も当然ではあるものの100%の30万円ほど払ったので苦い思い出となりました。
- Joé (9/5): -
- Domniki (8/5): - I only stayed overnight so I don’t really have an overall opinion
- Stanislav (8/5): Все хорошо, отель держит уровень - Отличный отель, все в рамках стандарта сети. Расположение отличное, персонал исполнительный и приветливый, кухня вкусная, дополнительные услуги были отличными. Персонал отеля в попытках снять депозит с моей карты допустил блокировку моей карты банком. Было неприятно, особенно в первый же день. Но извинились и помогли объяснить ситуацию банку. Сдавали вещи в стирку - не получилось отстирать, персонал не предупредил об этом
- Juan Antonio (9/5): Nice views. Excellent service - Nice views, wide bathroom. Breakfast. Excellent lobby. Excellent attention and service. They took care of sending our luggage to Kyoto and handled all the paperwork. It felt far from iconic places. Overpriced, but still a great hotel
- Olga (10/5): - Чистота , комфорт и пространство номера , вид из окна , персонал . Все было на высоте ! Замечаний нет !
- Sheley (9/5): -
- Easley (9/5): -
- João Pedro (7/5): -
- Lubomir (9/5): -
- Osman (8/5): - Great service from staff Limited food in the club room and closes to early Missed dinner twice And opens too late for people that have to go on excursions
- JustinS702 (10/5): Perhaps the best hotel in Asia - I have over 2,100 nights at Marriott properties and have stayed in them in Asia, Africa, the Middle East and Europe - This is hands down one of my top five favorite hotels in the word! If at all possible, you must get a room with Club access!
- Olga (10/5): - Все замечательно, вид из окна , чистота , комфортные кровати ,
- GAlonsoOB (10/5): Excellent Stay with Spectacular Views and Outstanding Service - The Ritz-Carlton Tokyo was an excellent stay and one of the highlights of my time in the city. The hotel’s location high above Tokyo provides truly spectacular views from the rooms — waking up to the skyline each morning was a memorable experience. The lounge service was outstanding, with attentive staff and a relaxed, refined atmosphere. Service throughout the hotel was consistently warm, professional, and very helpful. I especially appreciated how attentive and proactive the staff were during my stay. The concierge team was also very helpful in assisting with arrangements and recommendations. My only suggestion would be for slightly faster email response times, as replies were noticeably slower compared to other properties I stayed at in Japan. That said, once in contact, the concierge service itself was excellent. Overall, this is a fantastic property with exceptional service, breathtaking views, and a very polished experience. I would absolutely stay here again.
- Livia (10/5): - I loved the hotel. The rooms are really spacious. Breakfast is very good. Great pool. The food is excellent. In the basement there is a shopping centre with supermarket. We ate in lobby and Japanese restaurant. The food was absolutely amazing. I am plant based they had many plant based options. My son loves avocado rolls and they made them especially for him. I would only stay in this hotel in Tokyo. There is nothing that we didn’t like.
- Malik (9/5): -
- Mark (8/5): -
- UĞUR (10/5): -
- Meander13591302619 (10/5): Great ! - Great ! We have been staying 5 nights at the Club Lounge where everything has always been first class and we much enjoyed our stay. Special mention is the service we have had from Charlie and his colegues: after just two days we felt as we were at home.
- kaito (10/5): もっとゆっくりしたかった - スタッフの方々が大変親切で、心地よかったです。 特になし
- 395guse (2/5): After /0 Days in Japan instead of leaving with a Bang we left very disappointed - All though this is featured as a 5 star hotel! We have spent 20 days in Japan and this is by far the worst hotel we have stayed at. What we were expecting was to leave Tokyo with a BANG and what we received from the Ritz Carlton was very upsetting! They rave about the amenities and the lounge, the views are great however, you can never find space to sit and have a drink. When you arrive the staff walks you out as they have no space. The lounge does not serve food and the staff seems lazy and always walking around and not being attentive to the guests. Communication is extremely bad and being the ritz Carlton the staff should at least know English. The restaurant closes at 9 pm only room service is available. The breakfast is small and no variety. Overall I recommend other venues which are way nicer and less expensive. Very disappointed. The rooms are small and does not reflect the advertisement either by the hotel or American Express.
- Mohit (9/5): Near Perfect - Breakfast was a little monotonous.. The cold cuts were the same every day
- NancyE406 (2/5): Ritz Carlton misrepresented - Very over priced. We paid $10,000 for a 5 day stay and the rooms are outdated and they even have a humidifier in the rooms to clear the smell. The hotel is very old and not worth the money. I highly recommend the Conrad Hilton which is a thousand times better, modern and the staff is amazing
- Aline (10/5): -
- Peter (10/5): -
- mieke (9/5): -
- Dogan Emre (8/5): - Good and cozy place Location not so good
- ADC888H (2/5): RUBBISH, RUBBISH, RUBBISH. - RUBBISH, RUBBISH, RUBBISH. ゴミ、ゴミ、ゴミ。話にならない低レベルな対応。Only by repeating it three times can I even begin to fairly reflect the "service" at this hotel. The management of this property should be thoroughly embarrassed. As my firm’s office is located within the same Tokyo Midtown complex, I have stayed at this hotel three times for a total of 15 days. Across those stays, my experience has been absolute rubbish two-thirds of the time. The only reason my second visit was even tolerable was that the General Manager had to personally intervene to rectify the debacle of my first stay. Clearly, that "fix" was a fluke; this third stay in March represented a total return to systemic incompetence. The hallmark of the Ritz-Carlton flagship brand is supposed to be the removal of friction. Instead, your team seems dedicated to creating it. As a Marriott Elite member of 13 years, my 4:00 PM late checkout is a guaranteed contractual benefit, not a favor. Despite this, your staff had the audacity to ask me to "downgrade" to a smaller room on my final day to solve their own internal scheduling mess. The excuse provided—that my specific room was "assigned to another guest"—is insulting logic for a hotel with numerous identical room types. Out of courtesy, and a desire to avoid a confrontational conversation, I agreed to consider the move. Your team promised to "keep me updated." They then went absolutely dead silent. I was forced to follow up four separate times over the final days of my stay. Each interaction was more pathetic than the last: Wednesday Night (2 days before CO): Two days before departure, a staff member informed me there was "no record" of my situation. He had the gall to be rude, implying that because no one had called me, I should simply expect no late checkout. I instructed him not to presume, but to actually investigate and report back. He promised a callback; he failed to deliver. The Managerial Lapse - Thursday night: I was forced to repeat the entire saga to a Front Desk Manager for a fourth time. His response was a bewildered, "Oh, sorry, we have no such records. But I am concerned, and I will check and get back to you. It is truly exhausting when a guest has to spend their billable time managing a hotel’s staff for them. I eventually checked out at 10:00 AM—not because I had to, but because the mental tax of dealing with your inept team was higher than the value of the stay. The follow-up email from FDM was a transparent exercise in corporate gaslighting. They couldn't even manage to spell my surname correctly, and the claim that the team "intended" to check on the day of departure is a blatant fabrication designed to cover up five consecutive days of ignored inquiries. In a high-stakes professional environment, "intention" is not a substitute for execution; we call this a failing grade. Between the front office’s inability to maintain a basic phone log and the shambolic, understaffed breakfast service, you are charging Ritz-Carlton prices for a service model that wouldn't survive at a mid-tier Courtyard. To the General Manager: You are currently trading solely on your postcode. Your team’s behavior is disorganized, dismissive, and frankly, beneath the brand. I stayed here for the location; I am leaving because your management is an operational failure. I will be advising our firm’s travel coordinator to prioritize more competent alternatives in the neighborhood.
- PotterMoose (8/5): Very comfortable stay - Given a very nice room with Mt Fuji views through large windows. Big comfortable bed, a sofa in the window and a separate chair, two large wardrobes, fridge (minibar), kettle etc. Large bathroom with two washbasins, separate shower (very good) and separate (old style) Toto. Decor a little dated with lots of dark wood. WiFi good and lots of power points. Club Lounge quite busy, but excellent food and drinks. Hot food included beef, grilled salmon, shabu shabu etc. and lunches included beef rolls, cheese and ham sandwiches etc.
- cliu (10/5): A melange of quiet traditional Japanese elegance and Western luxury - For our 40th wedding anniversary we chose the Ritz Carlton Tokyo for our special celebration and we wouldn’t have gone anywhere else. The “Grande Dame” of Tokyo continues to exude quiet elegance and luxury without needing to be flashy and ultra modern. If you like class, elegance, a melange of traditional Japanese elegance and western luxury, then the RC is for you. We love it here and everything about it is exceptional. This time we booked a club access lounge room to celebrate our special time and we loved it. We checked in downstairs with agent, Kita, and she was so so kind. She understood the importance of comfort for us as we are 3 adults in same family and she kindly upgraded us to a larger room on the 52nd floor which we appreciated so much. As a Gold Bonvoy Elite member, this property really values and recognize all level of elite members for loyalty and repeat visits. We were gifted a welcome gift and the hotel management even sent up a bottle of champagne, strawberries, and chocolates to celebrate our 40th anniversary. Management knows how to spoil and indulge its guests and we thank you. How special is that when they value repeat guests and their loyalty to the property and the brand. The hotel general manager, Mr. H. even took time out of his busy schedule to personally come to the club lounge to wish us a happy 40th anniversary! How remarkable is that! We appreciate Mr. H. so very much! The club lounge has 5 food presentations daily and the selection changes daily. The food is very healthy with no deep fried foods and lots of vegetables, salads, proteins, desserts, and top shelf alcohol. Their Brut champagne is from Epernay France and it is yummy. Service as usual is impeccable and they treat each of their guest like a VIP. For their afternoon tea time, i did find their savouries very different and it wasn’t to our taste but their sweets were very delicious and not overly sweet. For lunch, one day we had the most tender wagyu beef cutlet sandwiches cut up into very dainty bite sizes and they were delicious. There is always a healthy soup at lunch like tomato bisque one day and quinoa kale with a hint of cumin. For breakfasts, one day we had the omelet of the day that was extremely fluffy with a braised red wine beef short rib sauce, and the most delicious waffle croissant with whip cream, strawberry compote and pure maple syrup. What is good is that we can ask the chef to make a smaller portion for us so we do not waste the food. One day for the dinner presentation, the highlight was wagyu beef tenderloin was served along with truffle oil mashed potatoes and a creamy mild horseradish sauce. The Club lounge service is impeccable and a special shout out goes out to Harmant and Kasper who were always attentive, helpful, and personable. Thank you to these 2 special gentlemen for making our lounge experience so welcoming. All the club lounge staff are quite amazing! My favorite part of the hotel is the swimming pool and spa experience with a steam room, dry sauna, hot onsen pool, cold plunge pool for both the women exclusively and the men exclusively. For the hot onsen and the cold plunge pool, no bathing suits allowed as we need to be naked. It does take a little getting used to especially for North Americans like myself. The pool is large and it also has a communal hot tub for both sexes to use with bathing suits on. The spa captain, Ikeya, whom I remember each time we visit the hotel even congratulated us on our 40th anniversary by gifting us face masks and tea. We so appreciate his kindness and like I say, the staff at the Ritz Tokyo is unbeatable. We like to thank Mr. H and all his staff for helping us celebrate our 40th anniversary as we had such an enjoyable and unforgettable stay. With appreciation from the bottom of our hearts.
- YOKO (10/5): プロポーズする若い世代が多い - サービスが良かった 隣の部屋が丸見えで気まずかった
- Ka Kei (8/5): -
- Hajime (10/5): -
- Jelena (10/5): -
- agY5792AJ (10/5): Perfect Hotel, Kind Staff - I have just checked into The Ritz-Carlton, Tokyo and I’m so happy I chose this hotel for my 4 night stay. This is a very last-minute trip. I was supposed to be going to Dubai on my way home, but my flight from Singapore was cancelled, so I decided to visit Japan as a detour. First of all, the staff. Everyone has been incredibly friendly and kind. The ladies at the front desk couldn’t have been more helpful. Keep in mind they are speaking English with me and it’s not their first language, yet they still go out of their way to help in any way they can. It’s International Women’s Day today, and I was given some flowers. Such a thoughtful and kind gesture. The room is large and spacious, and traditional in style. In terms of toiletries, they’ve thought of everything. The shower has great temperature and pressure. I can’t wait to try breakfast over the next few mornings—I already have a feeling it’s going to be great. The complimentary snack box in the room was delicious… I’ve already finished it. I only wish there were more! All in all, this is the perfect hotel and it truly lives up to The Ritz-Carlton brand.
- Sean (10/5): An amazing experience - Everything it really is amazing The price - it’s got a bit too expensive now
- Fukunaga (10/5): -
- O5699SAkerryl (10/5): The Best Club Lounge Experience We’ve Ever Had - Here’s a polished version of your review that keeps your enthusiasm while making it flow beautifully: ⸻ We stayed for three nights in a Club Suite with full access to the Club Lounge, and I can honestly say this was the best experience we’ve ever had. We regularly book Club Suites when we travel, but this stay truly stood out. From the moment we arrived, everything was flawless. The Japanese culture of politeness and warmth is always special, but the staff in the Club Lounge were absolutely exemplary. Nothing was ever too much trouble — every request was handled with genuine care, efficiency, and a smile. A special mention must go to the Club Lounge Manager, Shunpei Oya, who went above and beyond on the day of our departure to ensure everything went smoothly. His attention to detail and commitment to guest satisfaction made a lasting impression on us. The food offerings in the lounge were excellent throughout our stay — beautifully presented, varied, and consistently delicious. Every aspect of the experience felt thoughtful and refined. I cannot say enough about how exceptional everything was. We highly recommend this hotel and look forward to returning.
- Hakan (6/5): -
- oliverrZ4184CY (10/5): Best of the Best in Tokyo - Absolutely the BEST in Tokyo, knowing how excellent service is everywhere in Tokyo The Ritz Carlton truly sets a new standard- the personalized service from check in to recognizing my son’s birthday are truly appreciated. Thanks to all the Ladies and Gentlemen of The Ritz Carlton Tokyo
- timmee_ty (10/5): Perfect Part deux Travel for our Anniversary - This hotel was the last place we stayed on vacation, and what a perfect way to end our trip in such an excellent way! Nadya's customer service and communication skills were superb- she was the perfect first impression for us arriving at The Ritz Carlton Tokyo. Check in was a breeze, breakfast was excellent and the servers were all very kind and attentive, and the staff outside were very friendly to ask us if we needed a taxi cab anywhere.
- rena (7/5): -
- Kangnam (8/5): -
- stanj98 (10/5): Simply PHENOMENAL! - First time in Tokyo and my wife and I stayed for a week in a premier executive suite. I looked at a few other hotels in Tokyo that I considered staying at but after staying at the Ritz-Carlton, I’m elated with our decision. The rooms are extremely clean, well laid out, and beautiful as advertised. The view from our 52nd floor sweet was spectacular. The hotel in conveniently situated central to almost all the areas we wanted to visit. Access to the attached mall and many nearby restaurants was a plus. I really strained my brain to come up with one shortcoming on this visit and I could not. The staff was friendly and amazingly quick and thorough on every request we had. We enjoyed many conversations with team members and were welcomed pleasantly by each and every one. In a word, our stay was PHENOMENAL! Toine and Toshi will get the inside joke. We’re looking forward to bringing our whole family back for our next visit!
- Yukiko (4/5): スパを楽しみにしていたので残念でした - ホテルはきれいで，特にプールやジャグジーは良かった プールサイドのスタッフは親切で笑顔も素敵でした。 スパとルームサービスが少し残念でした。 正月早々のスパでとても楽しみにしていました。 とても寒い時期でしたので、ホットストーンを使ったセラピーを選びました。最初から最後までセラピストの手が氷のように冷たすぎて、石が当たる部分は熱いのに、セラピストの手が触れるたびに氷のようで…その後のマッサージでも最後まで氷のような冷たい手のままでしたので、体が冷え切ってしまいました。ここまで氷のようにセラピストの体が冷えているというのは本人の体調やメンタルに問題があるのかもと思ってしまい、その状態で触れられるのが辛くてまた、冷たくてリラックスできませんでした。 また、スバの関係で時間がなくなり食事はルームサービスで取りました。食事を部屋に持ってきてくれたタイミングでスタッフは、みずからシャンパンクーラーをお持ちしますね，とおっしゃっていましたが、終に食べ終わるまでとどかず、その後も，もう眠るので食事を下げてくれと伝えるまで，とどかなかった。
- NATALIYA (10/5): - Прекрасные условия для проживания! Идеальные сотрудники отеля, очень внимательные, доброжелательные, готовые решить сложные задачи (срочный ремонт вещи)! Остались самые лучшие и тёплые впечатление о Токио и об отеле! Большое спасибо!!! P.S. А ещё был изумительный вид на Фудзи! Такого нет
- Ishikawa (10/5): -
- Darshna (8/5): -
- Leif (10/5): Fantastisk service, hjälpte till med alla saker man frågade om. Concierge avdelningen var otrolig - De olika alternativen tillfredsställer alla olika smaker för en perfekt frukost, vilket är trevligt om man äter många frukostar under ett längre besök. Fräsch, nyttig, Internationell såväl som Japansk. Trevliga lokaler med underbar utsikt. Lugnt och fridfullt att äta där. Inget att klaga på. Otroligt trevlig och service inriktad, tränad personal.
- TAKESHI (9/5): -
- Gustavo (10/5): -
- Katsuhito (9/5): - おもてなし感が最高です。食事も美味しかった。
- Hofig (10/5): -
- Irina (9/5): -
- Shestopal (10/5): -
- Tan (10/5): Excellent service from Ritz Carlton - Experienced excellent service during my stay at the Ritz Carlton Tokyo. Special thanks to Front Desk Manager Dushantha Wirasinha who helped me with the check-in and check-out process with a smile on his face. I really appreciated that he allowed me to check in when I arrived in the morning, store my luggage and collect my room card later in the afternoon. I was also thankful that he assured me of the availability of my breakfast at the restaurant that was paid for even though the systems did not reflect it properly. It was nice to have a delicious sushi dinner with a view and a subsequent drink at the bar with a live band. My partner thoroughly loved it. She also appreciated the hotel gift from Dushantha when we checked out. This hotel is also right next to the Tokyo midtown illumination which made it an excellent location in November/December. The washroom is huge but the toilet and shower room is actually quite small because there is a large empty space in the middle of the washroom.
- gracehusband (2/5): Bad experience at Ritz Carlton Tokyo - We are a family of five traveling from New Jersey, USA, and reserved two suites for our stay. Check-in time was 3:00 PM. We arrived around 3:40 PM, yet one of the suites was not ready. It was 4:30 PM, and the suite was still not ready. This was extremely disappointing and not what one expected from a five-star luxury hotel. To make matters worse, we had to wait nearly an hour for our luggage. Eventually, we found out that all of our luggage were delivered to one of the suites, without notifying us, while our entire family was waiting in the other suite. There was no communication or no explanation. We have stayed at many five-star hotels and luxury resorts around the world, and this was honestly one of the worst check-in and arrival experiences we’ve had. The lack of coordination and communication was shocking for a property of this reputation. Unfortunately, this experience has left a very poor impression. We genuinely regret not choosing Four Seasons, and at this point, we are unlikely to stay at a Ritz-Carlton again.
- Sophie (7/5): -
- Liang (10/5): -
- Liang (10/5): -
- Explore36210541632 (8/5): Business Trip - Ritz-Carlton Tokyo truly delivers when it comes to luxury standards. The room was beautifully appointed, spacious, and impeccably clean, with stunning views of the city. The food across the hotel was excellent—high quality, well presented, and consistently enjoyable. That said, for a brand known for exceptional, personalized service, this was the one area that felt slightly lacking. While the staff were polite and professional, interactions sometimes felt a bit scripted rather than tailored, and there were missed opportunities to create more meaningful, personal touches throughout the stay. Overall, it was a very comfortable and refined experience, and with a bit more focus on personalization, it would easily reach a flawless five-star level.
- DuyAnh92 (10/5): Great facilities - One of the most luxury hotel in Tokyo with great and polite service. Breakfast eventually got worse every time i stay, so hopefully it can be solve positively. Club lounge is a hightlight and one of the best in Japan. Full health club with sauna, steam, pool, and gym. A rare in Japan nowsaday.
- zaphodneo (4/5): Poor Service...not fitting of Ritz brand - We spent two nights at the Ritz in December to celebrate our anniversary. Upon arrival, we were surprised to learn that the hotel had no record of our reservation, even though we had booked directly through Marriott and had confirmation details. It turned out that our booking had been mixed with another guest who shared our surname, which raised serious privacy concerns. Additionally, I requested the hotel to send a package within Tokyo, but the staff failed to dispatch it on the first day, requiring me to follow up to ensure it was eventually sent. As a Titanium Marriott member, I was offered $25 in food credits, but nothing further. Considering the nightly rate was nearly $1,000, I found the service disappointing and do not plan to stay at Ritz hotels again in the future.
- mrobins41 (10/5): Truly exceptional - I cannot say enough good things about this hotel. My wife and I stayed 2 weeks--part business, part vacation. We both have very serious food allergies (which can be difficult in Japan) and, consequently, needed to eat nearly all of our meals at the hotel. They took exceptionally good care of us, customizing our meal orders and delivering meals that match or exceed anything I have eaten anywhere. The entire hotel staff is first rate. The room was spacious, quiet, highly functional. Maybe the best bed I have ever slept on. The location is fantastic. The Japanese garden across the street from the hotel is a really nice feature. We can't wait to return!
- xuehong (9/5): -
- Inna (10/5): -
- Guillermo (10/5): -
- Jurijin (10/5): -
- Guest (10/5): -
- Thales Borges (9/5): Superou minha expectativa - Conforto do quarto e atendimento Café da manhã faltou opções de pães e nuts. Talvez mais opções ocidentais.
- L3327CGpeterc (10/5): Highly Recommended - I absolutely loved my stay. The views are breathtaking, the staff is top notch and the location is excellent. I stayed on the Club Lounge floor, and it was amazing. Four different food and beverage services throughout the day and live music twice a day. Just a wonderful visit in every way.
- CaliforniaTerp (10/5): Exceptional service made our trip to Tokyo very special - Exceptional service, facilities, views, and location. We stayed here as a family of 3 on our recent trip to Tokyo and had an amazing experience. Our 2 bed room was spacious, upscale, elegant, and comfortable. Many of the staff members went the extra mile to deliver exceptional service and make us feel special--this really made a difference in our stay and set this hotel apart. The views, lobby, and spa/pool areas are beautiful. I recommend the morning breakfast and Teppanyaki restaurants and experiences, which are both really unique and exceptional. The concierges are excellent, although you may need to wait a bit to talk to them, as they only have one and international guests are sometimes waiting their turn in the lobby.
- Olga (10/5): - Комфортная атмосфера в отеле, Прекрасная уборка в номере, виды из окна, уютная постель и пижамки:) В выходные пришлось ожидать посадки на завтрак, если входить в отель через переходы, а не через улицу, то навигация не очень понятна.
- luke (10/5): Top notch in Tokyo. - Quality and location.
- Nomad46379596825 (10/5): Outstanding experience in Tower Restaurant - Today, I had a meal at the Tower Restaurant in the Ritz-Carlton Tokyo, and the experience was exceptional—truly a five-star dining experience. The male waiter, Joe (I think that was his name), provided outstanding service. Knowing that we enjoyed the view, he specifically moved us closer to the window, allowing us to better celebrate my birthday
- Fernando (10/5): -
- 785heren (2/5): Scam billing - I was double billed. Paid ahead of time and billed after checkout. Over a week and credit card not reimbursed to date… scam, stay away
- Marc (10/5): -
- Serena (8/5): -
- Fernando (10/5): -
- Mika (10/5): 至福のひととき♡ - クラブラウンジおもてなし全てが最高でした♡ なし
- 667minab (10/5): A DO NOT MISS experience. - From the first step inside the lobby to the last step onto the sidewalk, it was glorious. The rooms are decked out and have many amenities available in the bathroom. The beds are comfortable. We were on the Club floor and it was BEYOND! The best club we’ve ever been in for service, food, beverages, etc. I can’t say enough nice things about the staff, accommodations, beauty, accessibility, etc. There is also a wonderful mall attached to the hotel. Staying in Tokyo doesn’t get any easier than the Ritz-Carlton.
- MDKR439 (10/5): Incredible, best hotel in Tokyo - AMAZING property. I guess I king of understand the comments saying that the property is “dated”…but so is Versailles and Versailles is still beautiful, just like the Ritz Carlton Tokyo. Timeless luxury in a prime location in Roppongi, in one of the tallest buildings in Tokyo. I am fortunate enough to have titanium status and we were upgraded to a corner suite on the 47th floor. Keep in mind, the lobby is on the 45th floor, so you’re going to have an incredible view of Tokyo regardless of the room location. The location of the hotel is ideal, with easy access to the subway, allowing you to navigate the city quickly and with ease. Use Google Maps for the subway directions and it makes the navigation process a breeze. The staff here is the most professional and courteous Ritz Carlton staff I have ever experienced. The bar is already quite high when staying at a Ritz, and the team here understood the assignment. Next time I am in Tokyo, I will absolutely stay here.
- Olga (10/5): -
- 清水 (9/5): 最高 - 清潔感のあるホテルでした。 特にございません。
- ZoranMarkovski (10/5): Highly recommended -
- andreas (10/5): Very good - The room was spacious and clean!
- Rose (5/5): -
- imanjan (10/5): -
- KennethSeet1975 (10/5): Top notch hotel in a central location - Stayed at the Tokyo Ritz Carlton and was blown away by their service and their views. Located on the upper floors of the Roppongi Midtown office tower, the hotel provides a majestic city skyline view of Tokyo for all rooms. The rooms were above average for Tokyo standards and the breakfast provided were truly amazing. The hotel is linked to the Midtown complex and directly to the Subway station. All in all a very comfortable and memorable stay.
- ChuanChieh (8/5): - Location is very good. Staff very welcoming and highly professional. The rooms felt dated, shower temperature was difficult to control.
- johnhI5196ZN (10/5): Elegant, friendly and stunning views - The location is absolutely ideal. You were minutes away from a beautiful park and above a very high-end shopping mall and subway station. The staff is delightful. The general manager is in the lobby before 7 AM and also again late in the afternoon greeting guests. We ate in the sushi restaurant and our sushi chef Kojima was exceptional and skill and conversation. The sushi was the best we’ve ever enjoyed. The views from the sushi bar, lobby and Club Lounge are breathtaking. We highly recommend upgrading to the Club Level. They have 5 all inclusive offerings each day from breakfast to heavy dinner and the bar is well stocked with a wide range of top quality wines, beers and liquors.
- Selina (10/5): - Very conveniently located at Tokyo Midtown. The rooms are big and comfortable and services are excellent,
- Laurent (10/5): -
- mitsuru (8/5): 記念日の良い思い出をありがとうございました。 - フロントの方の笑顔の接客が素敵。 特にありません。
- Naoto (9/5): - さすがは一流ホテル。素晴らしいです。 ベッドの硬さは人により好みが違うので、何とも言えませんけど、柔らかすぎて。たまたま腰を悪くしていたせいもあります。
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