Le Fenix Sukhumvit

Name: Le Fenix Sukhumvit
Address: 33/33 Sukhumvit Soi 11, Klong Toey Nua, Wattana, Bangkok, Bangkok, 10110, Bangkok, TH

Location: 33/33 Sukhumvit Soi 11, Klong Toey Nua, Wattana, Bangkok, Bangkok, 10110, Bangkok, TH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Welcome to Le Fenix Sukhumvit, your stylish oasis in the heart of Bangkok!

Unmatched Comfort
Indulge in our 147 beautifully appointed air-conditioned rooms, featuring modern amenities such as LCD televisions and minibars. Stay connected with complimentary wireless internet, and enjoy the luxury of private bathrooms with premium toiletries.

Delectable Dining Options
Savor delicious cuisine at our trendy Flow Bar, or grab a quick bite at our cozy coffee shop/cafe. Don’t miss our buffet breakfast, served daily, for a perfect start to your day!

Prime Location
With easy access to notable attractions like Terminal 21 Shopping Mall and Bumrungrad Hospital, you are never far from the excitement of Bangkok. Explore vibrant shops and lush parks within walking distance.

Discover your perfect stay at Le Fenix Sukhumvit—book your getaway today!

Important Information

One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A car is recommended for transportation to and from this property.

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Tours/ticket assistance
Snack bar/deli
Parking (limited spaces)
Free self parking
Computer station
Airport transportation - pickup (surcharge)
Reception hall

Rooms Available

Superior Room

1 Double Bed OR 2 Twin Beds
258 sq feet

Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Family Room, 2 Bedrooms

1 Queen Bed and 2 Twin Beds
538 sq feet

Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Smoking And Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Room

1 Double Bed OR 2 Twin Beds
258 sq feet

Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Double Room

1 Double Bed
269 sq feet

Internet - Free WiFi
Entertainment - 32-inch LCD TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Triple Room

1 Double Bed and 1 Twin Bed
258 sq feet

Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Smoking And Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

suman (10/5): - It was very good
Arpita (10/5): - Very good
suman (10/5): - Very good
faheemkhader (6/5): The Jewel in crown of bangkok, which is loosing its lustre - Le Fenix - Undoubtedly it is one of the best places to stay in Bangkok. Innumerable number of times i ve stayed here. Location being the most promising factor. Breakfast a bit pricey, but, its one of the best breakfasts being served in Bangkok. During last visit, i ve asked and requested to kindly maintain rooms neatly. Still the request has not been taken proper care. There are still cockroaches roaming freely in rooms and on the bed too!!! Bathrooms need paramount repairs. Hopefully the management may take proper action this time
Marco Antonio (4/5): - It's not a highly rated hotel so I knew what I was getting into but there was mold in the room. Curtain were old and stiff. They don't change the bedding. Cleaning crew was friendly. Easy to get transportation at an hour of the day.
T_E_lawrence1 (2/5): Dirty, Filthy. Don't book this hotel. - Spent 3 minutes in our first room before we asked to move. 1st room was smelly, urine. 2nd room didn't smell but was very tired looking. Black mould in shower and around the sink. bedside reading lamp stuck together with tape. Shower screen looked like it hadn't been descaled for years. Walls had dirty splashes over them. To get WiFi, I either had to sit right next to the room door or sit in reception. Mirror in room cracked. Carpets in the corridors filthy. Quite a few prostitutes visiting the hotel. Pictures on websites make it look nice but they were more than likely taken when the hotel was first opened. Booked 7 days there but only stayed 3 days. It's a dump.
redhotsyd (2/5): DO NOT STAY HERE – FILTHY, UNSAFE, AND DISGUSTING! - I was forced to give a star. I wish we could give 0 stars. DO NOT STAY HERE – FILTHY, UNSAFE, AND DISGUSTING! I cannot stress this enough—STAY AWAY FROM THIS HOTEL! This was, without a doubt, the worst and most horrifying hotel experience I have ever had. From the moment I walked in, I was hit with a strong, musty, damp stench, like mold and rotting carpet. But nothing could have prepared me for what I saw when I entered my room. • The entire room reeked of wet carpet and dirty socks. • There were horrifying red stains all over the curtains and furniture, running from top to bottom. I can’t say for certain that it was blood, but it definitely looked like it. • The bed linens were disgusting—stained, ripped, and covered in someone else’s hair. The idea that I was expected to sleep in that filth is revolting. • The bathroom was a nightmare—mold covered every wall, every corner, from the floor to the ceiling. • The toilet barely flushed, adding to the overwhelming feeling of filth and neglect. I immediately complained and was moved to another room, but it was just as disgusting. The same overpowering musty smell, the same stained and dirty linens, and even a broken mirror that had been held together with sticky tape—a serious safety hazard! I contacted Agoda, who thankfully refunded three of my four nights, but I was still forced to pay for one night in this horror show and a $46 cancellation fee, which is outrageous. This hotel is a health risk, and the fact that it is still allowed to take bookings is beyond belief. DO NOT BOOK THIS HOTEL! The photos online are a complete lie—this place is a filthy, unsafe, and unlivable disaster. If you value your health, avoid this place like the plague! It should be shut down immediately.
Michael (2/5): Terrible; worse budget hotel ever experienced - Worse budget hotel I have stayed in Thailand in over a decade. My mistake was not reading reviews before I booked. I have stayed in old hotels that are clean. This hotel is old and filthy from the corridor and into the room. Room stunk of cigarette smoke. Sheets in places were transparent. Pillows were lumpy. Writing bench sticky Chair filty and had no seat support (springs broken) Cockroach seen scurrying across the carpet at night. Carpet dirty Blackout curtains didn't fully cover either end of window so got full morning light Shower hose was leaking at head so less effective shower Shower glass clearly not cleaned Air conditioning (AC) panel damaged so could only turn AC on and off. AC noisy. The positives;, the AC actually worked. The receptionist was helpful. I strongly recommend you find alternative accommodation.
Richard (2/5): Crap hotel - This would have to be the most deceiving hotel i have ever booked through hotel club. It was dirty,mouldy and the towels and linen were throw away at best, There was no spoons for coffee or anything and the overall condition was terrible....Breakfast wasn't too bad ..Your window to see out was filthy and about 450mm wide by 1m high ....should send prisoners here when the jails are full
Carlos (6/5): - Great location but property really needs proper cleaning, stains all over beds and floors, cockroaches everywhere, one night stay is fine but would not recommend for anyone into cleanliness.
mark (6/5): - I am presuming certain floors are in better condition than others. The pictures provided did not reflect what I saw for my room or floor. I am presuming they are still in the process of renovating. My hallway on the 6th floor was dark and needed color. Some lights were not working and the ceiling looks like it suffered from water damage. The main floor and floor 4 looked bright and clean from what I seen. New sheets and linens would be appreciated. The bathroom also needs some work.
Muzahid (2/5): - This property is located at Nana, popular sex tousism destination in Bangkok. This a run down hotel, an old property, located in a location crowded with prostitute and other sex workers. That's why environment is unsafe, uncomfortable and lousy. The hotel has no room service or other services. They only do the housekeeping limitedly. Rooms are old, dirty, bathrooms are very moldy and stinky. You will have a comfortable feeling while in the property. Rooms have very limited amenities. I don't recommend it. If you are a sex tourist it may be worthy for you. হতাশ। ব্যাংককের খারাপ লোকেশনে হোটেলটি। পরিবার নিয়ে থাকার জন্য নয়। সেক্স ট্যুরিজমের জন্য উত্তম।
Leanne (2/5): - It was a disgusting, moldy, smelled, full of weird people.
YARITZA (2/5): - The rooms are very dirty and the hotel looks nothing like the pictures
Stay552879 (2/5): Hotel Tragedy… stay away… - I just say: stay away from this hotel. there was old blood from a fight on the carpet in the hallway. There is mold everywhere in the shower and otherwise the cleanliness was very poor, it was not properly cleaned when we got to the room and the breakfast was absolutely miserable. there were eggs there was ham there was cheese and some vegetables and that was it. Electric cables hang down in locker. So I get an electric shock when i tried to move it away. And all furnitures around in hotel had some damages… The air-condition did not work properly. this hotel is dangerous to live in.
YAKOV (2/5): - Really dirty rooms & bad serivce
Alessandro (4/5): - Disgustingly dirty. Staff were good contrary to most reviews, I guess they’ve fixed that. But the hotels needs a lot of attention Breakfast choice was minimal.
305oguzhanu (2/5): Don't stay at this hotel - The worst hotel rooms I have ever seen are damp and dirty everywhere, you will understand from the pictures.There are bugs, the beds are never cleaned, you can't even breathe, it's a terrible place full of disease and germs. I've been to Thailand many times, I've stayed in many different hotels, but this is the worst experience I've ever had
TrailBlazer778171 (2/5): TERRIBLE - Run AWAY!!!! Don’t stay this hotel is the worse hotel I ever stay !! Smell like mold and very depressed. Everything is so bad toilet so dirty and the shower water smells so bad like dead people I can’t sleep during the night it small mold and everything in room it wet I don’t know why maybe it to dirt and mold everywhere so it make the room stinks wet… why they don’t make it better!! Me and my friend get sick after stay here !!! PLEASE DONT BOOK !!
tomt287h (2/5): Worst hotel ever - Worst hotel I ever stayed in nothing like the pictures blood Mole everything broken shocken bad feeling the minute I walked in upsetting and depresessing place.this place was Like it was abandoned should not be open dtaff at the desk was nice that was it.
faheemkhader (2/5): No more Le fenix from now onwards - No guys, i visited this place and stayed there innumerable times., its after some 10s of instructions., i am forced to write this negative review. This place used to be a GEM., those neat and white sheets, well decorated and well managed rooms, extraordinarily arranged breakfast with fantastic and mouthwatering cuisine., ALL VANISHED WITH TIME., Now, rooms are full of cockroaches, even crawling on bed, wash room is so horrible - out of words to explain, not a single tap or shower was/is working properly. Breakfast now, is very much subpar for 200 thai baht., No sir/madam, in this era of competition, Le Fenix doesn't stay tall to compete with other facilities in the locality., The whole lustre of this property is lost with grim and dullness all around the rooms and the whole property., sorry to say, i have to sesrch for better options next time
A (2/5): - Dirty everywhere you look, floor to ceiling. Booked the room with 'no smoking', as soon as got out of the lift you can smell someone has been smoking and smell gets stronger as you enter the room.............not so 'no smoking' at all!!!. All old and worn deco, carpet so dirty, Never going back there no matter how low the price is.
Robbert (2/5): Afwull, The worst. Avoid at all costs - Terrible Hotel. I stayed here before many years ago and bavk then it was a excellent hotel. Now it's Dumb. First I had to change the room, because the toilet didn't flush properly and couldn't change any settings on the aircon. Everything and I mean Everything is really dirty, worn out or in disrepair. There was a Hole in the Ceiling and also a huge mold spot. Dirty floors. Dirty walls. Dirty Paintings. Towels Worn out. Also the bedframe was worn out. In the new room the Aircon made such a loud noise, It feels like you're in a airplane right next to the engine. Only a table on 1 side of the bed and you geussed it, it was dirty. Also if feel like it would break down if you would put on something slighy heavy. Even the hallways looked very dirty with worn out carpet. The front door also had dirty stains. The only thing that was clean, was the reception area and the rooftop bar. I Booked 3 nights and left after 2 night. I should have left after the 1st night, but I was thight on money. If you're travelling on a budget. Please, this hotel is not worth it. Avoid this hotel at any cost! Close down this hotel and do some major renovations!
Road58560085949 (2/5): BLACK MOLD MADE US SICK! HEALTH HAZARD PLACE! - BLACK MOLD IN MULTIPLE ROOMS! This hotel was a NIGHTMARE to stay in. We arrived and the whole hotel is dirty and grimy. When we entered our room, we found trash from previous guests and MOLD smell. My partner and I originally booked 2 nights but had to leave after 1 night due to waking up SICK FROM THE MOLD IN THE ROOM. Lungs and throat hurting and gave us headaches. THIS PLACE IS A HEALTH HAZARD!! We checked out early and left for another hotel!! DO NOT STAY HERE IF YOU VALUE YOUR HEALTH AT ALL! That’s not all. We found the property to be dirty, grimy and disgusting on top of all of that. We left the first room they gave us because it was filled with trash from a previous guest. I absolutely hated my stay here and would advise others to not stay at this property. We checked out early and they did not offer any sort of refund after we explained the mold problem to them.
Said (2/5): Fake photos - The photos in the website shows clean modern room, in reality the room is dirty, bathroom needs complete makeover, they changed the bed sheets twice in the whole 10 days. Towels are dirty and have cuts in it
rajivbhati76 (2/5): Pathetic place to stay, even for a day visit - Very old infrastructure...badly maintained untidy rooms...rude receptionist... no value for money...housekeeping is absolutely poor. Several bathroom tiles are broken. The reception is on first floor of the building...there is nobody to tell you that, so spend the first few minutes figuring out where is the reception area.
Muhaimin2014 (10/5): Affordable, Pleasant and Quite environment - I am happy to stay there. Room cleanliness, staff behavior and location was nice. Room Price is Affordable . Breakfast which was inculcated with our reservation had lots of variety items. I Recommended this hotel.
KylieGSydney (2/5): BEWARE! - DO NOT STAY HERE. This place is absolutely revolting. The pictures must have been taken decades ago. The entire hotel is filthy. The sheets had not been changed from the person before. Mirrors broken in the room. Corridors filthy on every floor. The place has not been cleaned for decades either.
Terence (10/5): - Thehotel need renovation.
ShannonD2138 (4/5): Appearances can definitely be deceiving! - This ranks among the worst bookings I've ever made --- the rooms were nothing like what the site on which I did the booking had advertised, & it seems they were being maintained only because they could be! My experiences include the following: - 1) When I checked in, unlocking my room's door with the provided key-card was quite a challenge, requiring assistance from one of the staff. (Sadly, I took it too lightly, until the door-knob eventually broke!) 2) When the LCD display turned off automatically, I tried to turning it back on --- only to find that neither of the 2 remote controls worked! The desk phone's labels had been removed, so I had no way to contact room-service & had to head down to the reception to complain. The technician they sent only seemed interested in replacing the batteries, which was of no use. (Anyway, there was nothing worth watching.) 3) Although the reception's staff were trying to be helpful, given that not all of them spoke much English, it wasn't easy to tell. (Fortunately, we managed to communicate.) From my perspective, this hotel's sole appealing aspect was its extremely convenient location, which nearly outweighed the other factors...
Odyssey02901833755 (4/5): Filthy - In one word dirty. Place is in the middle of clubs n prostitutes are roaming all around, very trafficked, no budget restaurants near by, no street food options near by, 7/11 store is there which is good, but the place is not good for family.
P3631GRpaulg (2/5): A pig sty would be a compliment - Please note that photos shown online or in brochures must be 100 years old as the rooms in this hotel are a disgrace and nothing like shown. I have never been to such a dirty hotel in Thailand where there is an abundance of great places to stay. I would advise people to never stay here. There was just one person on the reception desk. When I asked to look at a room on a different floor I was given the key and asked to check it myself as there was no one to take me. I did, it was worse than the room I was in. We had to take our own luggage up to the 8th floor as there was no staff. This was just a 2 night stop for us transiting planes and visiting an office in Soi 13. Otherwise we would have left immediately, also torrential rain as we arrived prevented a change of venue. There was nowhere undercover for a taxi to get to us. Please do not be misled by the photos in any brochure or website, I can assure you that you will be shocked at the condition of this hotel. This is the first time I have ever left a negative review for any place I have stayed in in Thailand where I have lived and worked for over 35 years. Also the first time I have needed to take photos of such filth. Thailand hotels are amazing value for money but not this hotel. I would not stay here again if I was given free rooms. The rooftop bar was a disaster in the rain (we had to eat here due to the rain, impossible to leave the hotel). 3 plates of a simple Thai dish, 2 glasses of fruit juice and a glass of water 1,650 baht. Even in a good quality restaurant in Bangkok this would have cost a maximum of 600baht to 700 baht. The next night an amazing restaurant across the road supplied seafood (too much to eat) and similar drinks for 700 baht. If you stay here you will wish you had believed me I can assure you. I leave reviews for most places I visit on here or on TrustPilot and this is my first negative review. anywhere.
shibonf (2/5): Very Bad Experience - This hotel is very dirty I ever seen. Bad smell, give us very old towels and with stain . Air Conditioners does work properly . Also carpet in corridors is also very bad smell . Inside rooms wall is damp . I visited more hotel in this budget within this area ,no one is like that type of worst one .
503liamy (4/5): I'm sorry, can't stay for just 1 night. - Stinky and horrible dirty of the room, with 5 cockroaches as i can see. The light is a hanging light pipe just like for renovation. I've made booking for 3 nights, but i'm sorry i can not stay there for a night, i checked out at the same day after i found another accommondation. Ok, no need to refund. 🥲
Russell (2/5): - Room had mold grow all over i gagged on entry. I immediatly checked out and checked into another hotel the room was so bad.
Gin (4/5): - Dirty place
Mark (2/5): - Old and dated Inside corridoors look like hostel Room old fashioned No spoons for tea/coffee Grubby
aaronlee1994 (10/5): awesome location - a nice place to stay. it is close to the city and the location was very nice.and a reasonable price for a backpacker like me. some how there is a very narrow road outthere when walking have to becarefull of the cars and motorcycle
yee yat (8/5): - money value.
Mahesvaran (2/5): - Location was great everything is nearby but abit far from the main road, hotel condition however was terribly and not up to standard
Steven (2/5): buyer beware - Worst room ever.I had to move to another Hotel. Not clean, Dirty sheets, NO pillow cases(crazy), ac not working properly....I never review properties... But this one I had to.
Wendy (4/5): Bad Experience- Needs lots of improvement - There was no 24hrs reception. The basin was always clogged and they would not clean the room properly until told. When complained about the bedsheet not been changed or towel not being replaced the lady said she wants to come and check the room . Plus the breakfast food was cold and juice had lot of water after informing them they made it proper the next day. Overall it wasn't a good experience wouldn't come back again.Staff has difficult to understand english.
Deric (2/5): - I am staying here now, BY FAR the worst SH**T hole I have ever stayed in, dirty and disgusting with hair and toe nail clippings that I stepped on in bathroom, dirty floors, disgusting pillow cases that were turned over instead of being washed so they look clean. THERE ARE NO TOWELS, and when you ask for some, housekeeping is closed and you cannot get any!!! The front desk is completely useless, i probably got an STD from sleeping on the bed. DO NOT STAY HERE YOU WILL REGRET IT! OH AND LETS NOT FORGET THE MOLD GROWING ON
Ahmed (4/5): - This old
Brett (2/5): - Photos of my room must have been at least ten years old. The room was gross. The safe didn’t work. Changed rooms to find the window ( now facing a brick wall, wouldn’t open and the room had a Keycard in it for another hotel room, hinting strongly that the room hadn’t been cleaned. Demanded a refund and got it. Went to a much better hotel. Will Nucor return to Le Fenix, and will never recommend. Avoid.
Verified traveler (10/5): - Great location but needs to be refurbished as it is showing its age.
Verified traveler (8/5): Okay hotel, good local but getting old now - Good service at checkin and check out. the hotel location is good but the place needs a serious renovation as now looking very tired and the rooms are just okay. even had a couple of small cockroaches in the room. the bath towels are seriously worn out. Overall okay hotel but with some renovation, can be so much better!
Verified traveler (10/5): Great environment - It was my 2nd stay after last year. Everything looked much better than last time. People were cordial and friendly, breakfast had varieties of items, environment was quiet and room service was as-needed. Overall, it was a good experience.
Verified traveler (4/5): What a differece with the website pictures! - Poor maintenance can easily be seen in the hotel. The floor and the ceiling need major renovation all along the hallway. Dusty ceiling in the washroom.
Perry (2/5): Old dirty hotel - Old dirty Hotel. Had to change rooms because found a cigarette butt on the floor and the room had a strong smoking Oder. The first room had to walk through the restaurant to get to the room. Room was close to the kitchen. The second room was a better location but had problems with the door lock. Room was dirty marks on the walls and floors. The Air Conditioner was loud and had a musty wet Oder . But the staff was friendly and the included breakfast was good. I will never stay again.
Verified traveler (4/5): - 2 years ago when I started here it was decent and $20 less per night. This time it's moldy and dirty. I sucked it up for 1 short night and moved to another hotel early the next morning. Do not stay here. I feel sorry for the front desk staff because they are nice but clearly the owner doesn't give 2 sticks about the condition of the hotel. It's literally falling apart.
Ken (10/5): - Can be better. Keep it good work. Card key need to re activate few times.
Verified traveler (2/5): - Disgraceful, poor service, health hazard. 1. Checkin ignored, slow lack of staffing. 2. Room was not clean. Pubic hair was visible on floor. Cracks in walls. Bathroom circa 1970's. No amenities. 3. Level 7 corrudir ceiling had mould and ceiling was leaking fluid everywhere. Smell was evudent from mould. 4. Breakfast. Alleged hot food was cold. Plates were not clean. Found security camera above toaster covered in dust. Health hazard.. 5. Check out slow and understaffed. 6. Asked for extra deposit at xheckin. 7. Room advertised was 1 room and 2 bedrooms. What we got was 2 rooms with adjoining door which took 2 hours to find the key to open the door. 8. Similar report sent to GM of hotelOne door was misding a door handle.
Verified traveler (8/5): Center point for location - Great location. Room was good, king size bed. Tile in bathroom needs a little cleaning and some mold on tile floor. Came back to a tv that didn’t work, despite all cables plugged in. Quiet hotel right in the center of great food and nightlife. Good value and place to stay if you are focused on exploring all day.
Youngju (2/5): Poor bad horrible - This hotel is really horrible. I have been here first time, and I had been stayed lots of hotel in Bangkok. Other Hotels were not bad and reasonable price all. But this hotel is too bad and made me upset. They gave me different room what I booked one. So I changed it. And 2nd time was too dirty looked like not changed bed sheets. Third one was too bad smell. Last one room doesn't work hot water systems.... Totally I changed my room 4times. But still not satisfied. I also found some paper what someone else did write complains about HOT WATER SYSTEM. The hotel didn't check and clean well room after check out a customer. That's why I found the complain paper what someone else wrote it. I am really upset at this hotel. I am wasting my precious time. I also met a guy. He said really surprised with this hotel conditions. So he just left hotel as soon as see the room and booked other hotel again. He checked a way his money. DON'T BOOK THIS HOTEL. IF YOU WANT TO ENJOY YOUR TRIP.
Verified traveler (4/5): - Room and facilities were not so clean Disappointed
Verified traveler (6/5): - Nothing interesting about the place.
Verified traveler (10/5): - i have stayed here many times , many many years, a nice clean hip hotel . This last time the new manager Mr .Matt is very good and very helpful, i had a lot of problems due to airline loss of baggage etc, he really helped me . , fantastic stay . Great manager. Nice and safe hotel . it could have a better morning buffet breakfast , they should have more western food . Good staff. A very good stay .
Verified traveler (2/5): Worst hotel I’ve seen. - Le Fenix was probably the worst hotel I’ve ever had to walk in to.... it was so rundown that there were stains, cigarette burns, holes in the carpets. The furniture was all chipped and not repaired. The fittings were old and in need of replacement. In fact I checked out within 10 minutes of arriving as it felt unhealthy to stay there. The photos show the hotel as it was many years ago and are not representative of the condition today.
Verified traveler (8/5): - Decent hotel at good location within sukhumvit.
Verified traveler (4/5): - Defrant than in the Internet
Joshua (4/5): All in all a bit of a bummer - The non smoking room had an ash tray in it and smelled of smoke, someone was drilling and hammering at midnight next door (and I don't mean the freaky kind, construction), our get-freaky zone was actually two beds pressed together which makes an awkward piece of leverage, and the bottle of mouthwash not clearly marked next to the rest of the complimentary toiletries was 120 Baht!! Ok, maybe that last one was my fault but still - for a hotel a bit more than normal I guess my expectations were a bit higher. The breakfast was pretty good, not included, but good. But I'll say something nice, I liked the spicy omelets.
Verified traveler (8/5): - Simple and budget Great location if you’re a single guy
Verified traveler (6/5): Close to centre - Close to city centre, rooms is acceptable The quality of toiletries supply was so so
Verified traveler (2/5): - My everything in room smelled like an ashtray. There was a cigarette butt on the floor and wads of nasty hair clumps. I complained and they came and swept a bit. After hunting someone down to cook something for room service I finally get fish and chips and it’s mostly raw and frozen in the middle. Now this is all within the first hour of being there so I figured I’d go shower. Haha, nope. Shower was broken and the pool has been under construction for the last two years. I would not recommend this hotel unless you just need a quick cheap place to sleep and you don’t mind some gross.
Edward (8/5): - This is my 2nd time staying in this hotel however the experience I had was not that pleasing as 1) i’m stay at the top floor wifi connection is real bad, didn’t have chance to use the free wifi at all. 2) the pillow i had in the room already sunken in so much that it never supported my neck when i sleep.3) Requested for touching up the room when i left in the morning & when i came back the rest of the room has been neatly pack except for my morning coffee which i made in the room was still left on the desk untouched.
Verified traveler (2/5): Gone down hill. Suitable only for price and area. - 15 years ago this was a fantastic boutique hotel. It had great staff, food and overall service such as tuktuk to station and water in the pool. Having stayed here over a dozen times, in the past year each time another feature disappears. Not suitable now for western visitor. No pool. Breakfast no bacon or real meat! Only menu is Indian. Tuk tuk service hourly. No change of towel. General cleanliness declined. Rooftop bar used to be a cool hangout now deserted. Its a real shame as this area is alive again and this hotel used to be well known. It could be cool again if managed well and upgraded.
Paul (6/5): Needs to rise from the Ashes - Needed a room for the Night and ended up at Le Fenix had stayed before, place was feeling a lot more run down than previous stays.
Verified traveler (6/5): Close to Insanity Nightclub - Was a decent stay. I wish they had more of a selection for food, but with the surrounding businesses you can make due if you want something different.
Pui Chung (6/5): - Photos are misleading. Rooms are run down and bathroom is not so clean.
Verified traveler (4/5): - Room is dirty, dark and worn Staff is unfriendly and inefficient Location is good at the end of Soi 11 - easy walk to Nana BLS station
Mark R (8/5): My stay by M - My only complaint is that lights are very dim, not very good for reading. Breakfast was a very reasonable buffet.
Hernando (6/5): Nothing special - The hotel was decent and the staff attentive. The price is right and the hotel is in a good location.
Verified traveler (6/5): Old and stinky from cigarets - Rooms are 20 years old and stinky from cigarettes... It’s clean but old and maintenance is like from 80’s.
Verified traveler (6/5): - Bathroom tile was dirty and badly mildewed. Pretty gross. The rest of it was fine.
Verified traveler (4/5): - the hotel was pretty old not exactly with the picture they need to update the new picture in the profile
amy (6/5): just nice wt the price..... - no various choice of foods..... a bit disappointed because no local thai foods..... however, the bell boys are very helpful and they are well communicated in english. and the tuk tuk service is convenient.
YT (6/5): Comfort Stay But Hotel Room Need Upgrading - The check-in was slow and room not ready even though I arrived at 3.30pm. Was told that I have to wait for another 30min for a non-smoking room. In the end, I got a smoking room to save time as I was rushing for a meeting. In addition, I booked a room with breakfast included but the staff told me that my room did not include breakfast. I double checked my reservation which showed breakfast included but the staff told me not included. I could not bother to argue with the staff. I felt disappointed and cheated. Also the room and bathroom (especially) need upgrading.
ali (4/5): First time and last time - Hi It’s my first experience with expedia and I’m happy with the smooth process of booking the rooms but regarding the hotel and specially the rooms ohhhh my god.. After some complaints I got an apologized letter. Thanks and regards Ali
Verified traveler (8/5): Worth the money. - Amazing reception service and also good shower and sleep on comfy bed. However, it’s a bit of walk from nana bts, not exactly very near but walkable. Just beware of bad pavement along the road.
Verified traveler (10/5): Excellent value near airport - Needed hotel near factory and airport this works well. Traffic is hell anywhere you go around Bangkok but mush lesss here
Verified traveler (8/5): - Perfect location. Everything is within walking distance. So many options for eating and shopping easily accessible by train.
Verified traveler (6/5): Not impressed but pretty cheap - Very basic rooms that weren't very clean. Rooftop bar is cool
D. (6/5): Not bad, but not close to the main road. - The staff is friendly. The double room i booked was big. The condition of the washroom could be better, and the walls of the room could use a new paint job. Also, the hotel is far from the main road - sukhumvit road...and walking to and from the hotel is not easy in the heat. They say the hotel has a tuk tuk service available but it was never there. They really should do a better job of making sure a tuk tuk is available for their customers. If you don't mind paying for taxis or walking in the heat to the main road, then this hotel is not bad.
mark (8/5): Good - Clean friendly hotel staff were helpful good location
Poy TB (8/5): Good strategic party location with a comfy stay - My friend recommended me this place, about 8 minutes walk to Nana train station, plenty of 7-11 around the accom, got rooftop open air dining/drinking place. Also a lot of late night party is in this street, Soi 11. So you don't have to go far to go party and such.
Lyn (4/5): - Dont stay at upper floors near the nest bar.. noisy and tons of traffic. You can hear loud music and it's not good for business trip. Not recommended
LIELA (8/5): Good value hotel - Good value hotel for shopping and sightseeing in an area with many bars & restaurants. Excellent wifi. Great rooftop bar The hotel shuttle to Nana BTS is now on a timetable instead of as required which is a little inconvenient Have used this hotel several times
Tolga (6/5): - very good location. But the room is old not like in the pictures. i was disappointed
Verified traveler (4/5): - food was poor quality (burger) / tom yum soup and other dishes sampled.. food & drinks vastly over priced for the standard of the hotel
amit (10/5): - Very nice hotel good service very nice bar on the roof you sleep realy nice
Affordale Stay (4/5): Affordable Stay - Buffet very very adverage To loud and intent drops off Service staff at reception was great To many Indians tourists Over it is what it is, this place is affordable and in the heart of the city, close to clubs and pubs if you want a good night out, but not for resting.
MG (8/5): Repeat visitor - Overall good and as expected. However for the price the hotel is now charging, the facilities and room need to be upgraded. I've been comming back for years and have always had good customer service but becoming too expensive for what it offers. Pool is not available - I was told it's under renovation, but according to previous posts, seems like it's been like this for a while
John (8/5): Close to the action - It is an ok hotel, and would stay there again especially since it is a decent rate per night. The hotel staff is friendly, and rooms are a good size, but you can tell the hotel is old. Not much scenery from the room, but I'm not staying in the room for scenery. I think it is good for a 1-3 night stay, but if you want something more comfortable you may want to consider a higher end hotel. 7-11 is very close, and laundry place is around the corner and cheaper than the other laundry places closer to Sukhumvit. Close to bars, etc but a 10 minute walk to the Nana BTS.
Nixon (6/5): Too boutique - Located at SOI 11 which was good. My stay was fair at best. I was not a fan of whoever designed the bathroom. No counter top to put your toiletries, just a sink, they call it boutique, sorry I prefer old fashioned big counter bathrooms. Good rates though.
Rick (8/5): Pleasant hotel - A pleasant hotel but was quite a distance to walk to the main road or take the train, overall experience was good and quiet.
Gordon (4/5): Very rundown condition and poorly maintained - Food for breakfast was very average, room and facilities in very poor condition. Staff did not care about guests.
Verified traveler (6/5): Some dissapointments - Wifi was poor, they lost my GF's luggage, and the "city view" room turned out to be a only a one or two foot wide window in the corner next to a blank wall.
Mohit (8/5): Always a decent stay here. Value for money - Value for money. Wifi kept dropping in and out - although this is the first time it's ever happened whilst I've stayed there
Angus (6/5): Needs Refreshed - I've stayed at Le Fenix a number of times but not over the past few years so when I made the booking I assumed it would be a decent experience as it had been before. Check in was fine but going up to the room on the 3rd level by way of the restaurant the smell was quite off-putting, like stale food and grease. They really need to deep clean the carpets and place scents around this floor to make it smell better as its really not nice. Getting into the room all the amenities were much the same as the last times, only looking more tired and worn. Bathroom tiles in need of a good clean, scuffs on the wall, in general just in need of a freshen up. bed is firm but reasonably comfortable. Amenities wise the gym is tiny and a bit of an afterthought although its still good that there is at least something there.