The Peninsula Tokyo
Location: 1-8-1 Yuraku-cho, Chiyoda-ku, Tokyo, Tokyo-to, 100-0006, Tokyo, JP
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at the spa. Relax in the indoor pool, sauna, or fitness center for ultimate rejuvenation.
Culinary Delights
Savor delectable meals at the hotel's restaurant, ヘイフンテラス, or grab a quick bite at the coffee shops. Enjoy drinks at the bar/lounge and avail of 24-hour room service.
Event Spaces and Amenities
With 3132 square feet of event space, the hotel is ideal for conferences and meetings. Take advantage of complimentary wired internet, limo service, and express check-out for a seamless stay.
Unwind in the heart of Tokyo, minutes away from iconic landmarks at The Peninsula Tokyo. Book now for an unforgettable experience.
Important Information
- Pool access available from 6:30 AM to 10:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [In-room]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Children under the age of 11 must use existing bedding. Additional beds will not be provided.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Front entrance ramp
- Express check-out
- Newspapers in lobby (surcharge)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Shopping on site
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Internet access in public areas - high speed
- Wedding services
- Tours/ticket assistance
- Free wired internet
- Assistive listening devices available
- Braille or raised signage
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Newspapers in lobby (surcharge)
- Couples/private dining
- Designer stores on site
- Art gallery on site
- Ballroom
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Food and water bowls
- Lifeguard on site
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Deluxe Suite, 1 King Bed
1 King Bed
1249-sq-foot room with park views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Accessible bathtub, raised toilet seat height (inches): 39, raised toilet seat, portable bathtub seat, bathroom emergency pull cord, wheelchair accessible, doorbell and phone notification, wheelchair-width doorways, visual fire alarm, wheelchair-accessible doorway width (inches): 37, phone accessibility kit, vibrating pillow alarm, and high pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Portable bathtub seat
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Vibrating pillow alarm
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Executive Suite, 2 Twin Beds
2 Twin Beds
875-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Superior Room, 2 Twin Beds (Accessible)
2 Twin Beds
549-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Premier Room, 2 Twin Beds, Corner
2 Twin Beds
742-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Superior Room, 1 King Bed
1 King Bed
549-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Premier Suite, 1 King Bed (Grand)
1 King Bed
1253-sq-foot room with park views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Deluxe Room (2 Twin Beds)
2 Twin Beds
579-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Deluxe Suite, 2 Twin Beds
2 Twin Beds
1253-sq-foot room with park views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Deluxe Room, 1 King Bed
1 King Bed
579-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Premier Room, 2 Twin Beds
2 Twin Beds
581-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Premier Room, 1 King Bed
1 King Bed
579-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Grand Room, 1 King Bed (Premier Garden Room)
1 King Bed
579-sq-foot room with garden views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
The Marunouchi Suite
1 King Bed
1177-sq-foot soundproofed room with city and garden views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Executive Suite, 1 King Bed
1 King Bed
872-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Premier Suite, 2 Twin Beds (Grand)
2 Twin Beds
1253-sq-foot room with park views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Premier Room, 1 King Bed, Corner
1 King Bed
742-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Grand Room, 2 Twin Beds (Premier Park Room)
2 Twin Beds
681-sq-foot room with park views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Grand Room, 1 King Bed (Premier Park Room)
1 King Bed
681-sq-foot room with park views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Guest Reviews
- Jaime (10/5): - Great hotel
- Jason (10/5): - Walkable - friendly, superb.
- Amber (8/5): - I stayed at The Peninsula Tokyo twice about 10 years ago, and this was my third visit. The location is still unbeatable, but the hotel feels a bit tired now. Service was fine but unremarkable, overall the hotel lacked a distinctive character that sets it apart from other luxury options in Tokyo.
- Jordan (10/5): - Next level, beautiful and elegant accommodations. I would definitely recommend and go back!
- Mark Joseph (10/5): - Great property and true to the brand. Food options were amazing.
- JIAN (10/5): Excellent service - The service at The Peninsula Tokyo is truly exceptional—seamlessly blending warmth, attentiveness, and precision. Every staff member seems to anticipate needs before they are spoken, delivering thoughtful gestures that make each moment effortless and memorable. From check-in to dining, the level of care feels both personal and world-class, setting a standard of hospitality that few hotels in the world can match.
- Mark Joseph (10/5): - The Peninsula Tokyo is pure perfection an elegant haven in the heart of the city. The rooms are beautifully designed, with every detail reflecting comfort and sophistication. What truly makes the experience unforgettable, though, is the staff: warm, gracious, and genuinely dedicated to making every stay seamless. A special thank you to Stephen, whose professionalism and kindness elevated the entire experience. The Peninsula Tokyo sets the gold standard for luxury and hospitality
- Zinovia (10/5): - One of the best hotels I've stayed at. Service is impeccable. They have thought of EVERYTHING to make guests comfortable.
- sajid (10/5): - Professionalism
- Verified traveler (10/5): Better than advertised - The hotel is in an awesome location. There is one train station under the hotel, and 3 others within 15 mins walk. There is a mall across the street with good food and great dessert options. There is a street with lots of restaurants about 5 mins away (walking). The room is nicer than in the photos and very modern - who doesn't like an automated toilet seat!? The people working there are so nice. I want to go back again!
- Dora (10/5): - The location is perfect for shopping
- Christopher (10/5): - Excellent hotel. Everything was first class, from the moment they open the door, to the front desk, to the housekeeping, rooms, pool, all was excellent at The Peninsula.
- David (10/5): - We had a wonderful stay at the Peninsula Tokyo. The attention to detail is amazing! The staff were very friendly and helpful. Great location and good food.
- Marcus (10/5): - Staff great
- Ximeng (10/5): Incredible service - Incredible service
- Khachatur (10/5): - Amazing hotel. From service to amenities one of the best hotels I’ve stayed at.
- Anuj (10/5): - Amazing property and location! Large rooms and bathrooms, walk in closets, amazing property overall with impeccable service. Walking distance to shopping and dining areas in Ginza. Overall just love this property...stayed here multiple times.
- esvanhnelly (10/5): - Our stay at The Peninsula exceeded our expectations. The location was perfect — convenient and central — and the level of service was outstanding. Every detail was thoughtfully handled, making our experience both comfortable and memorable. Highly recommended for anyone looking for a luxurious and seamless stay in the citY.
- Jami (10/5): - A fabulous base for exploring Tokyo. We were traveling as a family and the room was very comfortable for three of us. The staff was amazing. They helped ship luggage and helped us navigate the train. Overall, a great place for families new to Japan.
- Lakshmi (10/5): - An exceptional property - can’t fault it for anything. The room and amenities were beyond excellent and the staff were most courteous and helpful. One of the best hotels that I have stayed in
- Virma (10/5): - the hotel is very beautiful and the location is fantastic
- Amanda (10/5): - Amazing experience! The Peninsula exceeded my expectations in every way!
- Julie (10/5): - Very beautiful hotel, rooms were spacious and comfortable and had all sorts of differents amenities and special attention; pyjamas for kids, toothbrush, brush, bathrobe, origami toys, etc. The pool and spa were a big plus for our families after a full day of visit. We had breakfast every day in the lobby and enjoyed a private teppaniaki dinner as well which was delicious. Hotel staff are very polite and caring. Hotel is located near local attraction, park, restaueants and high end shopping stores. Easy to walk everywhere or take the train station right behind. We had a wonderful stay!
- Eman (8/5): - Beautiful hotels and exceptional rooms. Main concern is the helpfulness of the concierge. The lady didn’t offer information and simply gave me the booklet. I judge the hotel by how thoughtful and helpful the concierge is, and here, they could use some training. The food in the lobby restaurant was also 7/10.
- JOEL (8/5): - Oldies but goodies. Some are good but some are old enough.
- Daswani (10/5): - A WOW experience. Always.
- FERNANDO (10/5): Great stay - Been staying at several The Península properties and they always exceed expectations. Super fast check in and felt welcomed. Great location, great service and super clean.
- Tiffany (10/5): - Loved my stay here. Would definitely come back and recommend this to friends and family. Staff goes above and beyond. Water and amenities are always stocked. Close by to shopping and restaurants
- Connie (10/5): - Just amazing all round. Service was top notch, bed was super comfy and area was great to walk to everywhere we want to. Love the hotel!
- Yun Seung (10/5): - Peninsula has been nice every time. Room was roomy.
- Calliope (10/5): - Excellent 5-star hotel experience. Every detail has been thought of, all amenities are readily available to you, and the staff are always pleasant and ready to assist. Riley a wonderful hotel and experience.
- Juanita (10/5): - This was an outstanding Hotel. The service was excellent, and everyone was friendly and helpful. I would be more than happy to stay here again.
- rich (10/5): - Top notch service and staff, property sooo well designed, generous rooms, pool was amaze, class act hotel
- VU (10/5): Deliciously exquisite - The Hotel is a beautiful expression of modern and traditional design and architecture. We stayed in the deluxe king room (because they were so booked up), and for one of the smallest rooms, it was huge with sitting area, full couch and a walk-in closet with vanity that is almost as large as the sitting area. You can literally put 2 king size beds in the closet and have enough room to walk around. The room is immaculate and demure at the same time. No over the top, ornate decorations. Just very tasteful and extremely high quality build and amenities. The feel is modern Japanese with vertical slated wood paneling and soft thick carpeting. Solid wood furniture, all high end from the equipment and bedding to the tea and coffee. Everything about this room drips with luxury. The service from the time you exit the car till the time you enter the room is truly exceptional, but not snooty or pretentious. Every staff member we encountered were so gracious and gregarious. And there were so many staff members at every corner of the hotel. Most of all, they sincerely expressed pride in the service they provided, and offered candid opinions. We really enjoyed talking to the staff and sharing their stories. The only drawback that we encountered were some snooty, entitled customers who seemed to take for granted the exceptional service by the staff. As it is a 5-star hotel, some visitors seem to have lots of money, but sometimes, not enough class. But that's not the fault of the hotel.
- Enrique (10/5): - It’s a pity that the only restaurant available for breakfast is by the reception / entrance. There are so many people walking with suitcases and talking next to the tables while you are eating. It is not enjoyable. I asked how come they don’t open the restaurant at the 24th floor for breakfast, I was told that it’s open only when the hotel is at maximum capacity. That is the only negative point about the hotel from my perspective.
- Calliope (10/5): - Excellent and truly 5-star hotel experience
- Diana (10/5): - Beautiful hotel in an excellent location connected to the Hibiya Station with access to several Tokyo Metro lines. We loved our stay here!
- Chotik (10/5): - Peninsula Tokyo is among the best hotel in the world. The service was excellent. Room is spacious and classically decorated and in excellent condition. Staffs were attentive and knowledgable. Would request the hotel to reconsider the price of orange juice though.
- Rita (10/5): - The property is very well maintained! However somethings are a little outdated like the tech. The housekeeper also only did evening turndown service once even though we were not in the room. Our friend that travelled with us got it every night.
- STEPHEN (6/5): - It’s a famous hotel and stayed in HK before but Tokyo was one of my ideal hotel wanna stay, but it is too old and light is dark. Still good hotel but it much older compare others
- Verified traveler (8/5): Great stay - Outstanding hotel service with great facilities. Breakfast is good quality but a limited quantity and option. I’m used to the plentiful buffet of other Peninsula properties. The a la carte option just isn’t the same.
- Jiaoyan (10/5): - The rooms are very big given it’s in Tokyo
- ali (6/5): - The property is in a great location and very clean,however the staff was disjointed and not friendly. The concierge was inconsistent at best and not very helpful. Numerous times we were not greeted by the front desk upon our return to the hotel.
- Gaston (10/5): - Great
- Zahid (10/5): - Exceptional property and service in a great location. Highly recommend!!
- Denise (8/5): - Overall the hotel is great it’s just that the rooms decor is a bit tired compared to other hotels that we had stayed in whilst in Japan.
- Glenn (10/5): - Fantastic property, great location, 5 star service, lasting memories.
- MATHIEU (10/5): - Excellent service and attention to details.
- Anna (8/5): Excellent location and staff, older hotel - The hotel was in an excellent location right next to the Hibiya Station. Lots of food and shopping options within easy walking distance around Hibiya and Ginza. The hotel pool and gym were both nice, and staff were very helpful and friendly. That said, the hotel is definitely showing its age. Lots of interior details clearly came from a different era, like the light controllers and the lack of electrical outlet by the nightstands. We all had to plug our phones across the room, which is hard when one person had to be up super early for exercise and breakfast before meetings while the rest of the family wanted to sleep in. We had a high floor suite, and the room was quite big for being in Tokyo. The walk-in closet was bigger than some hotel rooms, but the carpet in the walk-in closet smelled like dog urine which was unpleasant.
- Jennifer (10/5): - Fabulous experience in a great location with exceptional service from the hotel.
- Mary Grace (10/5): - Highly recommend, the location is amazing, the rooms are spacious and the staff is beyond helpful. Will be back for sure.
- Diana (10/5): - It is what you expect for a 5 star hotel. Friendly employee, always helpful. Nice location, quiet yet walking distance to GINZA. Restaurant inside the hotel is a bit lack on service, very slow and sort of chaotic.
- Elizabeth (10/5): - The Penninsula was outstanding in every way and cannot be faulted. Truly outstanding! Comfortable and sleek with every amenity.
- May (10/5): - The service is excellent. I was traveling with my 84 yo mother who needed a wheelchair. The concierge was able to arrange special tour for us and transportation. The tours were also excellent. We would absolutely come back again.
- MIGUEL (10/5): - 5 star! Everything was wonderful.
- Florence (2/5): - I paid extra the corner room for extra spaces , however the room is the same size as the standard room, the only area I can think of which may be 20 sq feet bigger is the corridor when we entered the room which is totally useless. The room is so run down, no late check out, we need to leave sharp at 12.
- Kathleen (10/5): - Wonderful experience
- Ahmed (10/5): - it was amazing
- meredith (10/5): - The most special hotel, ever. I would come back to Japan just for this hotel. The staff is exceptional, the rooms are so, so lovely. The spa is better than anything you can dream of. If you can swing it, this hotel should be added to everyone’s list. It will ruin you from any hotel in the future. It’s as close to heaven as you can get
- Verified traveler (10/5): Best Hotel Stay Ever? - Stayed in Tokyo for 2 weeks at the Peninsula. The service, cleanliness, facilities are all top notch. One of, if not the best city-hotel stays I've ever had.
- Fawaz (8/5): Overrated - Not my favorite hotel to be honest. Rooms are old and tired. I can hear the other rooms so not sure about the quality of sound prof there. It is the only hotel I’ve ever been that they wouldn’t allow you to use the hotel amenities the hours post check out till you leave. You leave noon and you can’t do anything afterwards. Not staying there again.
- Mohd (10/5): - Extremely friendly and helpful staff,made us feel at home.lovely views from room and fantastic location.
- Magnolia (10/5): - Everything was great .only breakfast it's not buffet. Breakfast was small portion.its not anough
- Elaine (10/5): - It has always been a best hotel.
- Verified traveler (8/5): Hospitality Fatigue? - Peninsula Hotel has been our go-to Tokyo hotel for many years. Location and the design of the rooms are really attractive. However, whilst the room charges have been on rapid rise due to high demand especially with the opening of borders around the world, the service level has been dropping particularly when compared to 5 to 10 years ago. Getting concierge response to emails had been especially challenging - at one time taking weeks to get an email reply and only after multiple chasers. The team that has remained strong all this time is the team at the front entrance and driveway receiving guests. We are thankful for that.
- Nawaf (10/5): Great Hotel - Very good hotel, friendly staff and excellent location.
- Man kin (10/5): As good as usual - As good as usual,been here for the third time already
- Garry (10/5): - Great rooms, Great location, Great staff.
- Branden (10/5): - Very kind and accommodating staff!
- Kohei (8/5): - Great location, beautiful building. A bit old facilities. Staff didn’t listen my all requests ( seemed forgotten some of them)
- Dane (10/5): - Will definitely return! Sophia at the front desk went above and beyond to ensure my trip and meetings were successful. Thank you so very much!
- Anna Novianthy (10/5): - Spacious room and all staff was excellent services 👍👍👍👍 Keep up the excellent services
- William (10/5): - Terrific experience
- JONGMIN (10/5): - It was amazing stay in all aspects. The most I liked is the room is spacious and has huge windows allowing us to enjoy time during in the room. And also the customer service was excellent.
- Jose (10/5): - Fabulous experience, extremely nice staff, Tokyo people are amazing and numerous!! Amazing city, many options, this hotel get access to the subway and is a plus!!
- Benjamin (8/5): - lobby restaurant staff was very slow, except the crew on Friday, March 13 (excellent service). the rest were not even up to the standard the Peninsula usually provides.
- Verified traveler (4/5): made me disappointed - Upside: Sophia at the front desk was absolutely superb. She found everything I needed before I even talked about it. And that was one of the few good things about the hotel. Downside: no refill nor additional bottle of shower gel, conditioner etc. Only 2 bath towels for 2 people. No wine glasses even though a bottle of wine is in the fridge. Leftover wine in a glass was left after housekeeping. I don't know if this was the policy of Peninsula Tokyo, but I have never experienced the same thing at those top-rated 5 star hotels. I feel sorry to say this but Peninsula Tokyo puts all Peninsula Hotels around the world down big time.
- Verified traveler (10/5): - The artwork is amazing. Location great. Super luxurious hotel with wonderful personnel.
- Verified traveler (10/5): - Amazing stay with my baby Very friendly service 24 hr room service various menu selection Clean and comfy bed Location is fantastic for shopping and eating Room is very spacious in Tokyo! Will be back for next trip
- Naohiro (8/5): ディテールにがっかり - 部屋はすごくいいテイストなのに、悪目立ちするボタンがいたるところにあって、全体的にものすごく残念な印象。ステイそのものには影響しないものの、かなり気分が萎えるディテール。そのデザインを良しとしてしまう発想で運営してると思うとがっかりする。
- Verified traveler (10/5): - Property was beautiful, breakfast was great, staff was friendly & was close to subways & trains.
- j9t (10/5): - The lobby restaurant staff were excellent. I wish there were more dining options.
- Verified traveler (10/5): - Great Location and service!! The room upgrade was incredible!
- Verified traveler (10/5): - My husband and I travel quite a lot and this was truly one of our favorite hotels ever. The service is amazing and the room lovely. I can’t recommend this hotel enough!
- Chok (10/5): great - great stay and location in Ginza. We have booked for the family suite with pikachu theme. the room provided late check out till 7pm but apparently we need to inform them 3 days in advance. So they did not manage to give all our rooms for late check out, only one room given. Others are all very good.
- Verified traveler (10/5): - It is as good as it gets. Great neighbourhood, connected but quiet. Service was perfect. They even sent us a birthday cake after seeing the d.o.b. In our passports.
- Verified traveler (10/5): - The staff were lovely. Polite and very hospitable. Extremely clean.
- Verified traveler (10/5): - The Peninsula has a spectacular location in Tokyo and the rooms and property are top notch and very much like other top Peninsula properties. Staff and service and courteous and perfect. It’s a well run operation. Over breakfast the GM stopped by and spent a lot of time with guests adding to a highly personalized experience. Certainly one of best hotel experiences for us.
- Michelle (8/5): Fantastic location - Fantastic location and lovely big rooms. Style is more classic than modern. Lobby area a bit awkward as it’s also a restaurant and as we were on holiday out walking/exploring in extreme heat all day, we were dressed casual (shorts, T-shirt’s, flip flops/sneakers) we felt rather uncomfortable and unwelcome each time coming through the entrance of the hotel. If on a business trip or dressed up for dinner it’s fine. We didn’t feel this way on our way out or back from dinner.
- Verified traveler (8/5): - Conveniently located with friendly staff with excellent service. Would definitely come back. Great hotel.
- Verified traveler (10/5): Love the room.. - Excellent hotel and great stay. We love the room and local area. Definitely we’ll return
- Verified traveler (10/5): - Amazing experience - great food, wonderful service and location
- Anne (10/5): - This place is true to the service of 5 stars hotel. Attention to details! The area is walking distance to the heart of Ginza and 5 minutes close to grand central Tokyo railway and subway station is under the hotel. Super quite !!
- Anne (10/5): True to the 5 stars luxury hotel - The place is amazing with incredible service and polite staff. The room is 500 sf for standard room type which is large in Tokyo. The amenities are high tech, expresso coffee machine and breakfast room service is included in the standard price room. The pool and spa service is nice and very clean. Guest was given goggles and hair cap for swimming. Love this hotel
- Verified traveler (10/5): - Excellent location, friendly staff, beautifully set afternoon tea arrangements.
- Bernadette (10/5): - Loved this hotel. Amazing room great location
- KAI (10/5): Extreme experience - Everything was beyond my expectation, the service, the room setup, they were all perfect. You know that the hotel was trying to make every guest to feel comfortable when staying with them, you can find it in every detail. A couple of weeks before I came to The Peninsula, I contacted the concierge to discuss the room setup for my wife's birthday, and everything was done just right. The flower was stunning, the birthday card was touching, and even a beautiful birthday cake (which I forgot to ask). Generally, I enjoyed every minute with The Peninsula and I will definitely come back again when I visit Tokyo next time.
- Verified traveler (10/5): - Beautiful new hotel; artistic lobby with huge chandelier and live music part of the day; artistic room with comfortable down pillows and blanket; close to main Ginza shopping and dining; friendly bellboys greeting at the door; helpful concierge helped make dinner reservation. Would definitely come back again!
- Verified traveler (4/5): - The rooms need an upgrade commensurate with rate and star rating. I was also disappointed that they have only two (oddly timed) aiport shuttles that pick up at the location. They tried to make up for this with a room upgrade, which only meant a room with a park view (versus city view).
- Anonymous (10/5): - Great hotel, location, staff, services.Recommend to anyone going to Tokyo
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