Radisson Blu Hotel, London Canary Wharf East

Location: 5 Fairmont Avenue, Canary Wharf, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Sauna
• Massage services
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Kid meals
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Health or beauty spa nearby
• Electric bicycle charging station
• Vegetarian menu options available

Rooms Available

• Superior Room

  1 Queen Bed OR 2 Twin Beds

  291 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch flat-screen TV with satellite channels

  Food & Drink - Espresso maker, 24-hour room service, and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

  Practical - Laptop-compatible safe, iron/ironing board, and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Champagne service

• Deluxe Premium Room

  Our Premium King Deluxe rooms are perfect for friends or families staying together, sleeping up to three guests in a king bed and an extra bed set up in the room. Enjoy spacious surroundings and a marble bathroom with luxury amenities. This double room has a tea/coffee maker, bathrobe and air conditioning.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Coffee machine
  • Bottle of water
  • Adapter
  • Accessible by lift
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Superior King or Twin Room

  A superior room with a king bed, queen bed or 2 single twin beds. These individually designed and spacious rooms have a wet room, a refrigerator, air-conditioning, in-room safe, iron and trouser press, as well as tea making facilities and a Nespresso machine. There are also international phone sockets, and luxury bath products in a large marble bathroom. Superior rooms have disabled access.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Coffee machine
  • Bottle of water
  • Adapter
  • Accessible by lift
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Premium Room

  This room has a king-size bed, a refrigerator, safe, iron and trouser press, tea/coffee making facilities and controlled air conditioning. There are also Urban Apothecary bath products and bathrobes in a large marble bathroom.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Coffee machine
  • Bottle of water
  • Adapter
  • Accessible by lift
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Suite

  These suites include a lounge and separate bedroom. There is a bathroom with a hairdryer, luxury products and bathrobes, air conditioning, a mini-bar, a Samsung smart LED TV, including one in the bathroom. The room also includes tea making facilities and a Nespresso machine.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Slippers
  • Coffee machine
  • Bottle of water
  • Cots
  • Adapter
  • Accessible by lift
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Premium Room with River View

  This spacious room has a king-size bed, a refrigerator, safe, iron and trouser press, tea making facilities and a Nespresso machine. There are also international phone sockets and luxury bath products and bathrobes in a large marble bathroom.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Coffee machine
  • Bottle of water
  • Cots
  • Adapter
  • Accessible by lift
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Penthouse Suite

  The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, a tea and coffee maker, a seating area, a flat-screen TV, as well as river views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Slippers
  • Coffee machine
  • Bottle of water
  • Adapter
  • Accessible by lift
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Edward (8/5): - A pleasant and easy experience
• Alan (7/5): - Nice hotel well placed The electricity went off but was sorted in the end breakfast was OK but the staff were little hit and miss. It was very clean
• charly bell (8/5): - Staff helpful Clean throughout Lovely room and comfortable. 1 issue was no sugar in the room but that was it.
• Anietie (5/5): - Location The manager was rude
• isolda (10/5): Clean comfortable fabulous and fun - Easily accessed from m11 Close to all amenities Staff were fabulous warm welcoming and helpful The hotel was spotless Breakfast was lovely too
• Nathan (10/5): -
• Katie-leigh (6/5): - Overall the hotel looks amazing staff was helpful when checking in You could tell no one had stayed in the room for a while as it was very dusty, so I wouldn’t say it was properly clean. Breakfast was also very disappointing and the staff were practically non-existent. We weren’t greeted or told how breakfast worked. There wasn’t a single clean table available and no cutlery out, as everything had been used by previous guests, so we had to search around ourselves. There was a menu you could order from, but it felt pointless as there was never anyone around to ask. The buffet was available too, but overall it just wasn’t enjoyable at all. I wouldn't stay again
• Laura (9/5): Great location-easy to get to The 02. Very clean room, great breakfast & friendly, helpful staff :) - Lovely friendly helpful staff Great sized room with big bathroom (bath and shower) Early check in Lovely breakfast, lots of choice Very clean and everywhere smelt amazing! Quiet location, directly opposite the 02. Close to restaurants, bars and shops. A tiny bit further from the tube than we would have ideally liked but still only a 15 minute walk so not a big deal. (Got a taxi home at night)
• osullivan (9/5): -
• Joe (8/5): Lovely Stay - The view of O2 from the hotel The spa didn’t have a lot of amenities. Especially Pool
• Ian (8/5): -
• Tanya (8/5): Pleasant - Spacious and clean Not enough plug sockets in room
• Anita (10/5): -
• Lewis (7/5): -
• Michael (10/5): -
• Mike (1/5): I ended up staying one and I cancelled my stay the next day - The bathroom and table in the lounge were very dirty
• Sandya (1/5): -
• Sarah (8/5): -
• Gold (4/5): -
• aminov (8/5): -
• Jacqueline (9/5): Pleasant stay - Convenient for The O2
• linda (10/5): A great hotel with exceptional staff. Thank you - Good quality Na
• kevin (6/5): -
• Damien (9/5): -
• Gunbir (8/5): -
• Mrs. B (10/5): Lovely hotel convenient to Canary Wharf - The staff at this hotel made it such a pleasant experience! Bhavana and Ibrahim were very helpful to me and assisted me with arranging shuttle ride to Canary Wharf, getting an Uber, and storing my bags. There is a spa with gym, sauna and steam room at this hotel and that really helped me settle in and unwind after a busy day at the city. My room was a river view room and the bathroom was easily the best bathroom I have seen in my life. Huge tub in front of picture windows and the River Thames flowing past. I ate in the restaurant 4 times and it was reasonably priced with good food. Spa hours end at 8 and I would have liked to be able to stay there later into the evening.
• Christopher (8/5): -
• Sarah (7/5): - Clean good facilities Poor location you can see the O2 but the only way to get there is and extortionate taxi ride so not ideal for O2 events
• Rebecca (6/5): - Location to 02 arena. The fact that the hotel offers 24hr room service yet when returning from the concert being told that this information is out of date and nothing is available. Very disappointing.
• Sagar (5/5): - The view was good. Very spacious. The room that I was given there was red wine stain on the floor. The bath tub was good but the only problem was that it drains the water very slowly.
• Libby (5/5): It was lovely, it’s just the little bit of cleanliness. I also did ask for a high room floor which they did not accommod - The suna Wasn’t that clean the cupboards had dust on them, there wasn’t really any mirrors apart from the bathroom
• Alpha (10/5): - Good breakfast and good location No sugar or tea bags
• Elizabeth (10/5): Best value with a high rated restaurant and close to amenities. All purpose gem and great value for - Very good. That I could not stay longer because I had to leave. I enjoy this venue very much as it gives me peace of mind abd the staff know me and they are fabulous.
• kayleigh (10/5): -
• Jee N (7/5): clean and calm - the receptionist maria who serve me in the morning for checking out and nasra when i was checking in was both really soft spoken and and friendly so it’s really easy to communicate with them and they help me checking in and out really efficiently i feel like it’s not in central london but it’s good if you’re wanting so quiet or going to the concert and stuff near by
• rob (8/5): Super hotel to stay - Friendly staf - great bed - rooms 👍 - bar Na
• Susan (10/5): Great stay - Staff were friendly and helpful. Everywhere was very clean. Breakfast was plentiful and delicious Nothing
• Oliver (9/5): -
• Heather (9/5): -
• vicky (10/5): Amazing stay the location didn’t alter the fact that the hotel is fantastic and the staff were amazing highly recommend - Everything was perfect the staff were so friendly and lovely It wasn’t as close to the o2 as I originally thought so be prepared for uber prices and trying to get one after an event was a nightmare 🙈
• Andrew (8/5): Comfortable. I got value for money. - Breakfast was good. A lot of options. Location is also good. Hotel ambience is perfect. People at the reception were a little bit cold.
• Nancy (9/5): Birthday treat gone right!😊 - The staff were welcoming, friendly and helpful. The front desk staff (Maria) and the breakfast staff were all amazing. I have nothing bad to say. My experience was simply amazing and I can't fault it.
• Danielle (7/5): - Food was good, location and view. We upgraded to penthouse so it was £700 in total for one night so I expected alot. Tv in bathroom didn’t work, bath leaked all over flow and one of the towels was soiled. The sink also wouldn’t let out, took 10 mins for it to empty. We did inform the team on checkout. We were told we would get a fruit platter, we didn’t and someone delivered a congrats cheese cake too us but it wasn’t for us so I gave it back. We didn’t touch it but she didn’t know that and still delivered it straight to 725. It was a nice stay I just think with what we spent we probably expected perfect and if just wasn’t.
• Danny (10/5): -
• Yewande (10/5): Amazing staff who go above and beyond to make my stay enjoyable everytime I stay. Thank you -
• Danny (10/5): -
• Mahmoud (10/5): The staff is good and check in and out as well is good - Everything Car park
• MichaelG19 (10/5): -
• Bradley (10/5): - We were upgraded on arrival and very much appreciated, the staff at the reception desk were brilliant, and can't thank them enough, it really started our business trip off on the right foot! I think the gents name was Ibrahim
• Carys (8/5): -
• Kelan (8/5): Very good - Very welcoming Everything was of a good standard
• Lucy (10/5): Excellent hotel in a great location, accessible to o2 arena and tube stations - Clean facilities and lovely staff which is very welcoming to guests, was greeted with a complimentary upgrade to my room which was even better
• Molik (10/5): -
• Toni (10/5): -
• Karen (10/5): Bhavana who worked in the hotel was so kind and made us feel welcomed she helped us with booking cabs and upgraded us at - Very clean and had everything you needed The location from 02 a cab drive away but it looks like it walking distance when you see it on line
• Paige-Rose (10/5): Peaceful, private & memorable! - Well located for visiting Canary Wharf day & night. Fixtures were quite dusty & considering a spa is included, dress-robes and a guide on getting to/from the spa would be appreciated.
• Victoria (10/5): Great! - Lovely hotel. Was upgraded to a suite for no extra charge which was a lovely surprise. It was further away from the Excel than I'd have liked however, it was only a 5 minute walk to the tram station and 3 stops away.
• Diane (9/5): Excellent hotel staff friendly breakfast well worth the cost -
• Obinna i (10/5): -
• Rosie (6/5): -
• Dolgovs (10/5): - Perfect
• Tammy (10/5): -
• Iustin (10/5): -
• Delaney (6/5): Very nice room. Shame about the room extras for what we paid. Very expensive. - Modern and clean. Bed very comfortable. Quiet and air conditioning worked well. Amazing views. Tea and coffee facilities were poor in the room. Very little choice of drinks and I would have expected complimentary biscuits. No shower cap. When we got back from breakfast our door had been left open by housekeeping and wasn’t properly closed. Fortunately non of our things had been taken.
• Nicole (10/5): -
• Leanne (10/5): -
• Hamzat (8/5): - Great facility Na
• Kimberley (10/5): - Staff were great, room was lovely! We
• Tim (10/5): - Staff were fantastic room was incredible
• KENECHUKWU (10/5): - Clean environment A bit pricey.
• Krystyna (9/5): -
• Amrik (7/5): -
• Mandeep (10/5): - Staff very nice specially shahima, Bhavana, Roman thank you for everything
• Abigail (9/5): Maria at reception was an absolute pleasure. Really made the difference to my stay and maximising my experience. I’m alr - The property is really nice and spacious with great immediate access to the river
• Peter (5/5): Disappointing not 5 star standard - Long wait at reception. Only one member of staff on duty and on phone. No acknowledgement of us waiting. Had to get out of bed at 10,30 following phone call to go to restaurant due to confusion over bill payment. this could have waited until morning.
• josephine (8/5): Stayed one night to attend a business event at the Excel. It was very convenient at the right price - Reception, check in, check out, bedroom, location all good.
• Wendy (10/5): -
• Rebecca (9/5): Excellent facilities, friendly staff and delicious food. - The room was very spacious and comfortable. The staff were excellent and the breakfast was very varied and tasty. The spa facilities were excellent. The walk from the tube station was about 20 minutes along a main road.
• Vanessa Brie (1/5): - Restaurant We stayed in a room on the 4th floor with a river view. In the bathroom near the towel rail above their appeared to be mould forming it wasn’t very pleasant experience.
• Dirk (7/5): - Etwas außerhalb gelegen und dadurch ruhig. Ich hätte mir für das Geburtstagskind eine kleine Überraschung auf dem Zimmer gewünscht. Ferner gibt es nicht einen deutschen Fernsehsender.
• Priesh (9/5): Great location, great room, great price! -
• Toni (1/5): - The location We stayed at this hotel for two nights and the air conditioning didn’t work, the room was boiling hot. After the first night we informed reception of the problem and they said they would send a technician to fix it. The second night was exactly the same, boiling hot temperature, we had to sleep without bedding and woke up sweating several times. When we check out the receptionist seemed oblivious to the problem. They didn’t apologise and they didn’t offer any compensation.
• Chaplain (7/5): - A nice view was advertised but we didn’t have one. Also couldn’t enjoy view at restaurant without buying a main course
• Ella (9/5): Amazing hotel, not far from O2 and got a free upgrade! Ask for Maria - Hotel was lovely, Maria kindly gave me and my friends a free upgrade to a 1 bedroom suite as there was availability and the room was great - clean, spacious, comfortable and modern. We stayed here for a concert at the O2 As close as the hotel looks to the O2, you have to walk about 20-25 minutes to canary wharf station to then get the tube to the O2, there is no quicker way so it is quite a long trip considering the O2 is opposite the hotel. We got a taxi back to avoid the crowds/save time and this was £20-25.
• Stewart (10/5): -
• Finley (9/5): Clean, Comfortable, well-priced - Very comfy room, accessible hotel and very good cleanliness It says only 700km away to 02, however requires a taxi to get there as too long to walk.
• Sofiia (10/5): -
• Grace (10/5): -
• Lorriane (10/5): -
• Lisa (8/5): - Location was great Rooms spacious The bed was very hard and flat pillows. Not a good night's sleep unfortunately
• Grace (10/5): - Staff were lovely and super helpful, beds were incredibly comfortable, bathroom was lovely and a great location from the O2. Nothing.
• Miklos (2/5): -
• Daniel (8/5): Nice hotel stay for the London Marathon weekend - Clean, nice rooms, modern. Majority of staff very friendly and helpful. Only one issue - had an incident with staff on our final evening. We were dining with family who were staying in another room (together). Given we had a child (8 months old) to put to bed, we left at the end of the meal and noticed Manisha that my family who were still at the table were requesting the bill and would be paying on behalf of everyone. Manisha refused to let us leave thinking we were walking out. Despite explaining the bill would be paid by the remaining family, we were not permitted to leave. We were since told after this was raised to management, Manisha claimed not to know of our dining together scenario despite serving us all evening. Fairly disappointed with this especially with us having a child to put to bed. No other issues with other staff, all very helpful and friendly throughout our stay!
• Charlotte (7/5): -
• Tahera (6/5): Not close to O2 - The fact it shows a picture of the o2 , but nowhere near it. Very disappointing
• Sifra (10/5): -
• Sifra (10/5): -
• Susan (8/5): - Always stay there for that weekend Property ok just annoyed we weren’t offered the 25 percent off offer every weekend bar that one
• Johnson (9/5): - The location, just an Uber to the O2. And the food was really good. At the price, I thought the pull down bed would have been better.
• Fabrianna (8/5): -

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