Park Plaza County Hall London
Location: 1 Addington Street, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern Family-Friendly Hotel on London's South Bank
Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.
Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.
Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.
Ready to experience the best of London? Book your stay at Park Plaza County Hall London now!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Sauna
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Fruits
- Pet bowls
- Steam room
- Pet basket
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Penthouse Suite
These individually designed Penthouses are located on the top floor of the hotel, and come with a larger bedroom with a king-size bed, a living area, and a private balcony offering stunning panoramic views over London’s skyline. There is complimentary internet access. Sleeps up to 3 adults. There are a number of different styles of penthouses varying in size. Views may include the London Eye, Houses of Parliament and the City of London. Pictures are for illustrative purposes only. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Penthouse Suite (Family)
These individually designed Penthouses are located on the top floor of the hotel, and come with a larger bedroom with a king-size bed, a living area, and a private balcony offering panoramic views over London’s skyline. There is complimentary internet access. Sleeps 2 adults and 2 children aged 12 years or younger. There are a number of different styles of penthouses varying in size. Views may include the London Eye, Houses of Parliament and the City of London. Pictures are for illustrative purposes only. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Junior Suite, 1 Double Bed (London Eye View)
1 Double Bed
Individually decorated room
Internet - Free WiFi and wired internet access
Entertainment - 50-inch plasma TV with satellite channels and pay movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Vibrating pillow alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Vibrating pillow alarm
- Lever door handles
- Magnifying mirror
-
Junior Suite (1 Double)
1 Double Bed
Individually decorated room
Internet - Free WiFi and wired internet access
Entertainment - 50-inch plasma TV with satellite channels and pay movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Vibrating pillow alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Vibrating pillow alarm
- Lever door handles
- Magnifying mirror
-
Executive Room, 1 Double Bed, City View (Studio)
1 Double Bed
Overlooking the city
Internet - Free WiFi and wired internet access
Entertainment - 50-inch plasma TV with satellite channels and pay movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Vibrating pillow alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Vibrating pillow alarm
- Lever door handles
- Magnifying mirror
-
Penthouse, 1 Bedroom
1 King Bed
Individually decorated room
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 50-inch plasma TV with satellite channels and pay movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Vibrating pillow alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Vibrating pillow alarm
- Lever door handles
- Magnifying mirror
-
Superior Twin Room
These nonsmoking rooms have Egyptian cotton sheets, climate control and complimentary wireless internet. Rooms offer double or twin beds, free access to the fitness center, a separate bathtub or shower as well as views of the atrium. This room is suitable for up to 2 guests.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Studio Double (Family)
Spacious studio with a separate lounge and complimentary internet. Sleeps 2 adults and 2 children aged 12 years or younger. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Junior Suite (2 Adults)
Suites are more spacious and feature a larger bathroom with a separate bath and walk-in shower. There is complimentary internet access. This room is suitable for up to 2 guests.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Executive Studio-City View (Family)
This studio has a soundproofing, seating area and satellite TV. This room is suitable for 2 adults and 2 children up to the aged of 12 years. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Executive Studio - City View
This studio features a seating area, satellite TV and electric kettle. Sleeps 3 adults or 2 adults and 2 children aged 12 years or younger. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Superior Double Room with London Eye View
This double room features a electric kettle, air conditioning and kitchenware. Sleeps up to 2 guests.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Executive Family Studio with London Eye View
This studio features a mini-bar, kitchenette and electric kettle. Sleeps up to 2 adults and 2 children aged 12 years or younger. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Superior Room, 1 Double Bed (London Eye View)
1 Double Bed
Individually decorated room
Internet - Free WiFi and wired internet access
Entertainment - 50-inch plasma TV with satellite channels and pay movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Vibrating pillow alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Vibrating pillow alarm
- Lever door handles
- Magnifying mirror
-
Superior Room, 1 Double Bed
1 Double Bed
Individually decorated room
Internet - Free WiFi and wired internet access
Entertainment - 50-inch plasma TV with satellite channels and pay movies
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Vibrating pillow alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Vibrating pillow alarm
- Lever door handles
- Magnifying mirror
-
Studio Double Room
Spacious studio with a separate lounge and complimentary internet. Sleeps 3 adults. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Executive Studio with London Eye View
This studio has a cable TV, kitchenware and soundproofing. Sleeps up to 2 guests.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Superior Double Room
These nonsmoking rooms have Egyptian cotton sheets, climate control and complimentary internet. Rooms offer double or twin beds, free access to the fitness center, a separate bathtub or shower as well as views of the atrium. This room is suitable for up to 2 guests.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Junior Suite (3 Adults)
This suite features air conditioning, satellite TV and microwave. Sleeps 3 adults or 2 adults and 2 children aged 12 years or younger.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Guest Reviews
- Mark (8/5): - Good location. Decent breakfast. But small. No air conditioner.
- ramzi (10/5): -
- Dana (9/5): Great location and convenient - Location, friendly staff and cleanliness Hot room
- Milena (3/5): -
- Elia (4/5): Bon emplaçament, però una estada molt per sota de les expectatives. - Molt bona situació, a prop del London Eye i del Big Ben. Es pot anar caminant a molts llocs i té l'estació de Victoria a prop. Esmorzar complet. La nostra estada ha estat decebedora per diversos motius. En primer lloc, vam demanar que se’ns netegés l’habitació cada dia, ja que viatjàvem amb nens petits i fèiem ús de la cuina. Tot i això, durant una estada de quatre dies, només ens la van netejar una vegada. Quan vam anar a queixar-nos, la seva proposta va ser venir a netejar-la a les vuit del vespre, quan els nens ja estaven dormint. Un cop a casa, vam presentar una queixa formal i ens van respondre que no ens havien netejat l’habitació perquè havíem penjat el cartell de “No molestar”, cosa que és falsa. No vam rebre cap compensació, malgrat haver pagat un import molt elevat per un allotjament que, evidentment, inclou el servei de neteja, el qual demanàvem cada dia a recepció abans de sortir a visitar la ciutat. En segon lloc, quan ens van lliurar la factura, vam comprovar que se’ns havien cobrat 115 lliures de més per uns esmorzars addicionals. En arribar a casa, vam presentar una reclamació i encara estem esperant el retorn d’aquests diners, que segons ens han indicat, se’ns van cobrar per error. Aquest tipus d’errors no són acceptables en un hotel d’aquesta categoria. Finalment, vam comprar dos adaptadors elèctrics a les màquines expenedores de l’hotel i cap dels dos funcionava. Quan ho vam comunicar a recepció, ens van dir que aquelles màquines pertanyien a una empresa externa i que havíem de contactar-hi nosaltres mateixos. Considerem que aquesta resposta no és adequada, ja que el producte es ven dins les instal·lacions de l’hotel. En definitiva, no esperàvem trobar-nos amb aquestes incidències en un hotel d’aquesta categoria i amb aquest nivell de preus. La gestió dels problemes ha estat especialment decebedora i molt per sota de les expectatives generades per l’establiment.
- Simon (10/5): Love this hotel. - Lovely hotel, very close to the South Bank and all the bars and restaurants etc. Staff were really friendly and helpful.
- Michal (9/5): -
- Lejla (8/5): -
- Charlie (6/5): -
- Zivkovic (7/5): -
- Paula (3/5): Very disappointed - Location was good I had room service and paid on the app. When food arrived after a long wait the waiter said I had not paid and needed proof. I said I would go and get my phone, he put his foot m the door to keep it opene which made me feel uncomfortable as a female on their own. The room was a suite and my phone was on the bed so quite a distance. Then at 2140 I received a phone call still querying the payment. I was trying to go to sleep after a long trip. The other disappointing thing is the shower is blocked so the water takes ages to drain and when I opened the door it flooded the bathroom and out to the corridor. I ended up climbing through the gap into the bath to enable to shower door to stay closed. A very disappointing experience.
- Emma (9/5): Great hotel with well trained staff - Fantastic all round, easy check in, lovely reception staff, room was immaculate! Couldn’t find any free movies but I am being really picky trying to find something
- Martin (10/5): -
- Stephen (9/5): -
- Kanokporn (7/5): เดินทางสะดวก - สถานที่ตั้งอยู่ใกล้สถานที่ท่องเที่ยวสำคัญ เช่น ลอนดอนอาย , บิ้กเบน อาหารเช้า มีให้เลือกไม่มาก เมนูเดิมซ้ำๆ
- SERGIO (6/5): -
- Piergiorgio (9/5): Very nice and well located excellent breakfast and helpful staff - Perfectly located a walk away from Westminster Slow process to catch an elevator in the morning
- Marios (10/5): -
- Carlos (9/5): - location, personnel
- Alison (8/5): -
- Messaoud (8/5): - Emplacement a 10min a pied du big ben et london Eye Accueil du personnel au top meme si on a pas un anglais courant 😆 Un merci particulier a Eliott ! Équipements de la douche un peu rouillés
- Fernando (10/5): Sitio perfecto - Todo Nada
- Jennifer (8/5): -
- Julia (10/5): -
- Raffaella (10/5): -
- Hable (6/5): -
- Wenjing (9/5): A lovely stay in a fantastic location, with memorable views and easy access to everything. - The location was excellent. I stayed for five nights and was upgraded to a studio on the 12th floor, with a partial view of Big Ben. I loved being able to walk across Westminster Bridge into the city in the morning, and then return in the evening while enjoying the beautiful view of Westminster. The hotel is close to the Waterloo train station too. Really convenient. There was not much that I disliked about the property. The stay was very pleasant overall.
- Valeria (7/5): - Posizione eccezionale Colazione molto scarsa per la parte dolce, meglio la parte salata
- Susanne (8/5): -
- Christoph (9/5): Würde wieder kommen 👍 - Das Personal war sehr sehr freundlich und zuvorkommend. Die Lage war sensationell. Es hätte sauberer sein können. War aber OK
- Geoffrey (7/5): Nice stay apart from breakfast - Breakfast was terrible Eggs were cold, bacon not well cooked and long line at coffee machine. We only did it once then chose to eat elsewhere
- Ionut (10/5): - We liked the property because it was close to Westminster and Big Ben, very clean, and the breakfast was great. This was our second stay there — we booked it again this year after enjoying our visit last year when we came to London. We traveled with two children, and the studio with the extendable sofa bed was perfect for our family. This time we also came by car, and it was very convenient that the Waterloo parking lot was only a 5-minute walk away.
- Stefan (10/5): -
- lindsay (9/5): Consistently high quality hotel in a great lication - Very happy with my well-equipped suite, v spacious, nice toiletries from Espa.
- Alison (9/5): - We had a large family room with a double sofa bed for my long legged daughter which was greatly appreciated. Our room had a fridge, microwave, Nespresso machine so really well appointed. We were high enough 10th floor to have a great view of the city.
- Toulfati (8/5): -
- Sabrina (8/5): Perfektes Familienhotel in perfekter Lage - Sehr zentral am London Eye. Die Lage ist perfekt Es war alles gut
- Jamie (9/5): Comfy, Spacious, Tasty - Amazing room; brilliant breakfast; efficient team looking after us; COMFY bed. Couple of areas of the room weren’t that clean
- Leema (8/5): -
- Saskia (8/5): Helemaal top! - De upgrade! Het ontbijt Eigenlijk was alles goed!
- Andrew (8/5): Great location, lovely helpful staff but breakfast very poor - Location excellent Poor breakfast .Room drainage issues and poor lift access
- Maria (10/5): - Very central position, very comfi room, with two beds, separated from the bathroom space, wich gives privacy, the location is the best. Nothing everything was perfect!
- Mads (10/5): -
- Pierre (9/5): -
- Nelly (10/5): The Big Ben is just across the river! -
- Corinne (7/5): Établissement bien situé à proximité d’un arrêt de bus et du London Eye. - La proximité des principaux centres d’interêt. Le confort du lit. Le petit déjeuner. La vue sur la gare décevant alors qu’il était stipulé une vue sur ville. La douchette de la douche qui ne tenait pas. La personne au checkout pas aimable du tout.
- Josephine (9/5): Lovely stay and would certainly stay again, lovely hotel, great location, very efficient check in check out. - The room was lovely with a nice pleasant view, lovely surprise to have a bath and shower, iron, ironing board, hairdryer and a small mirror for makeup, lovely little apartment with kitchen area too, staff in the bar area on Friday were just lovely and so attentive, the young man that checked us in was so friendly, so close to Westminster bridge, Waterloo station, also walked through Leake street tunnel to lower marshes, would definitely stay again.Thank you. The body wash, shampoo and conditioner on the bath were all empty, the staff in the bar area on the Saturday were not as organised and attentive as the Friday but didn’t effect our stay at all.
- ALEXANDER (10/5): - ΗΤΑΝ τέλειο τα πάντα ήταν τέλεια
- Alex (10/5): Bun - Buna Buna
- Penny (10/5): -
- Anne (8/5): -
- Babalau (9/5): - Clean, spacious.
- Ximena (10/5): -
- lingling (9/5): good recommend👍 - 位置好，房间舒服，很干净 虽然房间暖气坏了，他们马上处理给我们换了新房间，工作人员服务也好，
- Lara (9/5): -
- Semih (1/5): - We had booked a Superior Double Room, and nowhere in the description was it stated that the room could face an inner courtyard. However, that is exactly what we were given — a room with virtually no natural light at all. It felt dark and uninviting throughout our stay. The bathroom was another major disappointment: there was a persistent unpleasant smell, and the facilities were clearly outdated and in need of renovation. When we contacted reception to raise these issues, our concerns were dismissed rather bluntly. We were told there were no alternative rooms available and that nothing could be done. No effort was made to offer a solution or even show basic understanding. As a result, we decided to leave the hotel on the very same day. Unfortunately, even during checkout, the staff showed no interest in our feedback and did not acknowledge our complaint in any meaningful way. Overall, a very disappointing experience and far below what one would expect from a Plaza-standard hotel.
- Kevin (9/5): Great location - I liked the location. The staff were very friendly and helpful. The room was clean & spacious (we were upgraded to a suite). I was less keen on the ground floor restaurant where we had some lunch. The service was slow & the food just ok.
- Carol (10/5): - We were there as a family group of 11 and the hotel put our rooms together, sat us together and just made it so easy for us to be together Nothing
- David (9/5): An excellent place to stay - good location and comfortable rooms - Very comfortable bed, spacious room with good facilities. Professional and efficient reception staff. Good breakfast. Nothing.
- Dave (10/5): -
- Stacey (9/5): Weekend break - Great location for a weekend theatre trip. Good rooms and staff.
- Sonal (8/5): -
- Taimi M. (8/5): Et bra hotell med god beliggenhet. - Hyggelig personale! Vi hadde bestilt et studio og et dobbeltrom, og fikk to studio ved siden av hverandre. Gode senger, og separat dusj og badekar. Flaskevann og påfyll av kaffe levert på rommet hver dag. God beliggenhet til offentlig transport og i gåavstand til flere severdigheter. Kunne ønske litt flere sitteplasser i resepsjonen.
- Horacio Rubén (8/5): -
- Amel (10/5): Amazing - Amazing location,super clean and comfortable, very child friendly and felt super safe
- Celal Cenk (8/5): -
- Martin (9/5): -
- graham (10/5): Comfortable stay with an upgrade - Good location, high quality facilities, friendly welcome by the reception team & an unexpected free upgrade. Nothing
- Rachel (8/5): -
- SERGIO (10/5): -
- Christina (9/5): -
- sheeraz (1/5): Worst nightmare of a stay - The staff was rude and arrogant especially Dumitru
- Arturs (9/5): Good for business stay - Location, staff and room was good Breakfast was good, but for me it was too boring, not good variety foods
- Prisca (10/5): -
- lorna (5/5): -
- Liina (9/5): -
- Garance (10/5): -
- Slawomir (10/5): - Location, Room had everything needed for a short stay, Restaurant, Breakfast, Nearby attractions, A bit on a pricey side
- ALEJANDRO (10/5): - We liked everything! The breakfast and closest from the iconic Big Ben and the train station
- Hasije (10/5): Es war perfekt, wir hatten das Familienzimmer reserviert im 14 Stock, die Aussicht bei Nacht war der hamer. Das Personal - Alles Es gab nichts, was mir nicht gefallen hat.
- Denis Léonard (9/5): -
- Sonia (9/5): -
- Judith (10/5): -
- Deborah Elizabeth (8/5): Nice stay could be cheaper - Lovely bed and bath etc everything I needed Thought was a bit expensive as stayed in better rooms for less etc
- Dawid (9/5): -
- Franck (8/5): -
- Chris And Tanya (6/5): - Nice clean room. Location great for the eye, big ben, hop on bus, The tube etc. All that you need for a few days in London. Found grabbing a coffee or drink in the cafe on the ground floor difficult. Staff were not very accomodating, was very slow and confusing how to even order or if you wanted to pay. Sometimes no one even behind bar. Concierge wasnt overly friendly. Think staff hospitality could definitely be reviewed in all areas.
- Michelle (7/5): -
- Tania (9/5): Recomendo, localização optima, preço qualidade para Uk. - Do quarto, do pequeno almoço, os funcionários são prestáveis Nada
- Anne Sophie (9/5): -
- Daniela (9/5): -
- Mary (8/5): Comfortable room in a great location for a city break - Location was very good. Hotel was clean. Room was a good size. Staff were polite and helpful. Internal room was quite dark and could never tell what the weather was outside🤣
- Joanna (8/5): -
- Darren (8/5): Pleasant - Large room, friendly staff - great price for what we got. A few bits were worn (in our room) but still functional.
- Mike (8/5): Pity about the weather! - Upgraded to penthouse on the (top) 14th floor. Free on site parking.
- Garad A. Duale (6/5): -
- Marta (10/5): Tolle Lage und sehr bequem - Tolle Lage mittendrin, zu Fuß zu sehr vielen Sehenswürdigkeiten. Bequeme Betten, angenehme Größe des Zimmers, schöne Aussicht durchs Fenster (vom 4. Stockwerk), fantastisches Frühstücksbuffet. Wir hatten auch eine Mikrowelle im Zimmer. Bad war groß und sauber mit sehr vielen Handtüchern. Alles hat gefallen bis auf die Plastikkarte zum Zimmertüröffnen, denn sie musste mehrmals ausgetauscht werden, weil sie nicht funktionierte. Es war insgesamt nicht sehr billig, aber das gibt es in London wahrscheinlich nirgendwo.
- Amanda (9/5): -
- Rhiannon (8/5): -
- Diren (9/5): - Bon emplacement
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