Courtyard by Marriott Cancun Airport

Location: Blvd Luis Donaldo Colosio Km 12.5, Cancún, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Happy hour
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Free beach shuttle
• Beach umbrellas
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Free bus station shuttle
• Swimming nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Room with Airport Transfer

  This air-conditioned room has free Wi-Fi, a seating area, a flat-screen TV and tea/coffee maker. It also has an iron and ironing board, private bathroom and a safe. Free airport shuttle round-trip is included.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Standard Room with Two Double Beds and Airport Transfer

  This air-conditioned room has free Wi-Fi, a flat-screen TV and coffee maker. It also has an iron and ironing board, private bathroom and a safe. Free airport shuttle round trip is included.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Cots
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Junior Suite with Airport Transfer

  This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Coffee machine
  • Concierge services
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Matias87 (10/5): - Habitacion agradable. Muy buena piscina.
• John (8/5): - Location close to the airport and free shuttle airport service every 1/2 hour
• Eddy (9/5): I did like it, it will be in my list if I had to stay in Cancun again. - Staff was friendly, and the green space was wonderful. The staff at the reception was not very knowledgable about checking process.
• Espinosa (10/5): -
• Pioneer07128187863 (6/5): Breakfast and dinner - I don’t usually write reviews like this, but I felt it was necessary since my concerns weren’t addressed on-site. My experience at this hotel was a complete Jekyll and Hyde situation between the morning and evening services. The breakfast service was slow and disorganized. To make matters worse, the hostess (a lady with glasses at the entrance GADALUP) was extremely rude. When I tried to bring these issues to someone's attention, I was ignored it felt like nobody cared about the guest experience during the morning shift. It’s disappointing to start your day feeling unwelcome. On the flip side, dinner was the complete opposite. The staff was attentive, professional, and welcoming. Esteban deserves a special mention for his excellent service. The Manager (I can’t recall his name, but he has very short hair) was also fantastic and made sure everything was running smoothly.
• Daniel (10/5): -
• andytaylor1717 (8/5): Overnight for connecting flight - The hotel was good but the evening food was very limited, basically expensive average bar food. Breakfast also expensive, $30 each with no options for a continental breakfast. Good food though! I got scammed (my fault, not the hotel) getting to the hotel so make sure you prebook the shuttle. I thought it was walking distance but I looked at the wrong terminal building, not to mention it is hot and humid! Prepaid for the transport with a promise the hotel would reimburse. Helpful “uniformed” woman called the hotel (not) for me and I spoke to them (I thought). Doh! Airport officials must be in on this as I have since read several scam complaints with similar features.
• Tania (6/5): Aceptable pero caro - Cercano al aeropuerto Mucho ruido en la parte trasera (nuestro dormitorio daba hacia allí) mucho ruido en los pasillos a toda hora de noche. La piscina de noche no tiene luces
• lianek866 (10/5): Awsome evening at the Marriott restaurant - I would like to acknowledge our waiter Esteban who Made sure i was taken care of during my.entire evening while dining at the restaurant.. He made my evening and experience very very enjoyable!! Great service!
• Rodriguez (9/5): -
• Fred (10/5): Proche aéroport - La proximité de l'aéroport
• Ross (9/5): - Airport shuttle was very good but small Van that I could immagine could get very crowded
• CARMEN (10/5): Très bien -
• Sabrina (10/5): Excelente - Localização, transfer gratuito e pontual. Td ótimo
• Denise (6/5): Correct - Proximité de l’aéroport J’ai booké à un certain prix et le coût final a été plus élevé. J’ai même envoyé une note à Booking le 11 avril 2026 et je n’ai jamais eu de réponse.
• Pedro Henrique (8/5): -
• R (8/5): - Instalaciones en general Mucho ruido en las habitaciones contiguas y en el pasillo
• Benami (7/5): Ok para uma noite em trânsito. - Café da manhã e pessoal. Quarto com mau cheiro.
• Sarah (9/5): -
• Salvas (8/5): Transit from Mérida to Cancun airport - Professional and polite. Up to a four star hotel standing.
• thomas (8/5): -
• MoleeJacksonville_Il (10/5): Good place to stay near Airport-Great Shuttle Service!!! - Great Hotel. Close to airport and has a nice pool. Also, the restaurant inside is EXCELLENT!!! No need to go anywhere else during your stay.
• JJJ181771 (4/5): Not recommended - Rooms were nice. Towels had holes in them and very tattered. Hallways quite loud at night. Staff not at all helpful. We waited for shuttle from airport for 90minutes. Staff were rude and not at all apologetic when we addressed this. They simply didn’t care. Overall not a great experience. Not recommended.
• Vallado (10/5): -
• chrisgrimm (9/5): - Geniale Lage am Flughafen. Kostenloses Shuttle . Große Zimmer. Sehr sauber. Freundliches Personal. Guter Pool. Passt alles.
• Kerry A (7/5): -
• Henk (8/5): Kort en goed - Dicht bij airport mooi zwembad in prachtige tuin Avondeten viel wat tegen.
• Kenneth (9/5): -
• Hassan (10/5): -
• Hassan (10/5): -
• Yvonne (8/5): Convenient, clean, comfortable with efficient and friendly staff. - Suites are spacious and clean. Wonderful beds and pillows. Conveniently located near airport with good shuttle service. Quiet, not a party place. Great staff, especially Maria at the main door. Toilets should be chair height. Restaurant food is insipid. Service is good, but the food is cold upon arrival without seasoning. Courtyard should have an excellent restaurant because there are no restaurants near the hotel.
• Hermann Julien (7/5): -
• Linda (9/5): We stayed for 2 nights & enjoyed our stay. We enjoyed the pool & surrounding grounds, staff at the restaurant we - I found the bathroom frustrating, there was only one hook to hang your wet towels, no hook behind the door, one small towel bar at the sink placed in a awkward location, certainly not big enough to hang your hand towel. The strip lighting on top of the mirror was not adequate.
• Andres (8/5): - Clean, comfortable, near the airport The shuttle to the airport was not on time
• Jane (5/5): - Shuttle did not come on half hour so had to take Uber to airport. Poor communication
• oliver (8/5): Sehr gut als Zwischenstopp - Alles gut für 2 N ächte Gut
• Andrea (10/5): -
• FERNANDO (8/5): Cambios de políticas - Servicio transporte al aeropuerto Que ya ten cobran el estacionamiento para poder viajar, y antes no era asi, eso era la diferencia de decisión para hospedarme con uds, ya no es conveniente.
• Tracy (10/5): - Excellent option near the airport with a free airport shuttle that collects at point 26 in the parking outside the terminal.
• Tracy (8/5): - Excellent location to Cancun Hotel with free airport shuttle collection at point 26 in the pick up area outside the terminal. Room had not been cleaned properly, trash in the bathroom basket and a used hand towel left in the bathroom.
• Pascale (10/5): -
• 313howardj (8/5): Deje de utilizar la máquina sopladora de hojas por la mañana. Stop using the leaf blower in the morning. - This hotel is surprisingly good for the price. Best service we had on out trip including staying at top places. Should be five star rating but the one thing that let's the place down is the use of a leaf blower by ground staff every morning around 0900hrs. With so many people staying here after long overnight flights including crew you would expect the hotel to not let the grounds staff wake everyone up. I did try telling the reception and wrote on another review to no avail. STOP USING LEAF BLOWER IN THE MORNING. Deje de utilizar la máquina sopladora de hojas por la mañana.
• quitterie (8/5): - Très bon emplacement pour notre vol de retour le lendemain vers la France. La piscine et le jardin sont vraiment appréciables et plutôt très chouettes pour être à proximité de l’aéroport. Des machines à laver et sèche linge sont disponibles aux clients (moyennant une petite somme), ce qui est pas mal pour alléger ses machines au retour chez soi. Un parfum artificiel bof et une Clim assez forte dans les couloirs.
• Bernareggi (10/5): easy place to stay after a long flight - very close to airport better system to book the shuttle to pick up passengers from airport. the hotel should send a link 2 or 3 days before arrival to book the shuttle
• Usha (3/5): -
• Usha (3/5): - Na Calling a taxi through the hotel was very difficult. Also getting the shuttle was difficult. When we arrived at the airport we were told shuttle will arrive in few minutes and we waited around 50 minutes then took a taxi and paid for it.
• LAURIE (8/5): Great place near airport with free regular shuttle service. - The big comfortable beds. The lush garden in the back envelops a nice big pool and hot tub. Quiet rooms. The fact that the shuttle leaves every half hour. However, make sure you line up early because they do fill up sometimes. Also staff was very helpful in printing out boarding passes and helping us in with the luggage. It's the second time I've stayed there the night before flying out. A lot of airline staff stay there too because its the best choice in the area. The restaurant was quite expensive. When driving there from the main highway you have to make a complex series of loops to get to the hotel even though you can see it from the highway. It was difficult getting there and getting out when driving your own car.
• Suzanne (9/5): -
• Frederic (10/5): Les meilleurs nachos de la région - Ils ont amélioré le service et la cuisine Je connaissais l’établissement
• Suzanne (9/5): -
• claudio (2/5): Engaño en traslado - Buen estandar vs precio Me estafaron respecto al traslado gratuito al hotel, tuve que pagar 100 usd para trasladar a mi familia, despues de una hora y treinta minutos de espera
• Silvana (8/5): - Extremely helpful Staff, restaurant, gym, free parking. Very convenient for short stay near airport.
• Dave (9/5): - Great location. Loved the pool. Good value.
• Richard (9/5): Great authentic hotel. - Location to airport. Beautiful swimming pool and area. Fun birds to see. Great restaurant especially outside terrace area. The waiters are great. Breakfast buffet is delicious with many options. Not much.
• Pannek (10/5): - This is a must stay the day before my flight out. A place i can rest and recharge. Staff is always helpful and kind.
• Richard (9/5): A great place to stay at beginning and end of a stay in the Yucatan. Convenient to the airport, friendly staff, nice, re - Great location for the airport. Always has a good vibe, relaxed. Lovely pool and gardens. The hotel food is rather meh and overpriced.
• log24 (2/5): Don't Count on the Airport Shuttle Late at Night - Don't count on catching the hotel's airport shuttle after a late night flight. The property does not respond to messages in the Bonvoy app and the number for the property is not on WhatsApp. I couldn't find a courtesy phone in the arrivals hall and didn't want to deal with shady cabbies so I walked three miles to the Courtyard. Ubers are still barred from pickups at CUN and the geofenced area is two miles long. Certainly don't recommend since 95% of the journey had no sidewalks. Desk agent on duty certainly didn't care. The next day at 9:30 AM someone knocked on my room door repeatedly even though the do not disturb sign was posted. He had a name tag on but I couldn't understand what he wanted. Once again the front desk shrugged it off. Thankfully my stay was short.
• sheilamY8768YY (10/5): Clean, quiet hotel close to the airport. - I had a flight cancellation and needed accomodation for one night. The hotel was clean, quiet, and had lots of amenities. After a rough day at the airport, I was lucky enough to have an excellent staff member, Gabriel, who really brightened my day!
• JackM2241 (2/5): Dissapointing stay in the Marriott - I arrived in the Marriott for a 3 day stay in the hotel on my first trip to Mexico. Checked went find and I got into my room and went down for dinner. I couldn’t get the wait staffs attention to order my dinner as they were busy with massages but the manager got them eventually. I ordered chicken quesadillas and fries, but they forgot the fries. The food was bland and tastes like nothing and there was a puddle of water from a lump of wet lettuce they put on the plate. The next day I got up and had breakfast which was okay, some of the food like the potato’s were crunchy so not cooked completely. I went to reception later and asked if there was anywhere local that I could get food because I didn’t wanna go to the restaurant again and the receptionist told me that there was nowhere within walking distance for food and I would have to go to to cancun in a taxi. I walked out of the hotel and found 5 restaurants within 5 mins walking from the hotel. Went back to my room and the staff had been in to tidy but the pillow case had make up stains on it and the new towers had food stains or something, it was red like tomato. I had to print some stuff off for my flight the next day and as I was printing a hotel staff member came over and cancelled my printing so he could scan passports without saying anything to me but he did come and help me print a few mins later. Went for a drink at the bar and was charged 40ish cad for a double whiskey. Overall a pretty disappointing trip and won’t be back to this hotel. Im currently sat in my room about to check out with bullets of sweat running down my face and the ac was turned on 2 hours ago.
• Wolfgang (9/5): -
• Bruno (8/5): - L'emplacement à 10 minutes de l'aéroport, idéal pour une arrivée tardive. Le petit déjeuner très complet et vraiment excellent, personnel aux petits soins. La piscine et le jacuzzi très agréables. La taille du lit double (140cm), un peu petit pour 2 personnes.
• Linda (5/5): Got no sleep but restaurant for breakfast was wonderful. - Was picked up by shuttle at 1am go no sleep noise started at 6am but hotel manager offered free breakfast. The breakfast was AMAZING very good and restaurant staff was very good too!😊 Arrived at 1am booked room to get some sleep. Was waken up at 6am by doors slamming, kids scramming down hallway then at 7am maids talking very loud outside my room. I requested a quiet room not sure why was put on 2nd floor in the busy part of hotel 😞
• Steven (3/5): Disappointing - Close to airport Jacuzzi was not working, specifically messaged the hotel to see if it was before booking did not receive a response. Staff was not good about the issue.
• Birgit (10/5): - Sehr gutes Flughafen Hotel mit schönem Garten und Pool. Sehr sauber. Netter Service.
• Birgit (10/5): -
• Travel766279 (2/5): Didn’t feel safe with a family… - Truly the 1st hotel I’ve stayed at in Mexico where I felt unsafe. Very loud screaming at night & slamming doors. It was concerning. The room had 2 full beds…not queen beds! The beds are TINY and hard/old! Pillows are terrible. Very overpriced restaurant with bad food Breakfast was sad…no pancakes or waffles. Feels outdated and dirty Very little water pressure Hot tub is not hot! The only plus is convenience to the Oxxo store and Carmela’s Would 100% choose Fairfield over this one. We stayed at the Fairfield next door before and it was 10x nicer than this one.
• Albert (8/5): Attractive hotel, but turn on the heat! - Large room, nice patio, beautiful grounds It was freezing cold!
• Dulce rocio (10/5): -
• Sheila (9/5): Decent large rooms and good facilities but pick up from the airport was slower than we would have liked. - Large room, spotlessly clean, decent pool, very good shower, close to the airport. The free transfer between the airport and the hotel took quite a while; we waited for about 45 minutes for a minibus to come and collect us. Breakfast isn’t that special for the price charged.
• Danielle (9/5): Great location and save us when we were delayed due to weather - Pool, jacuzzi, breakfast, attentiveness of staff at check in and during breakfast Room was small for the number of guests
• María Cristina (6/5): -
• Hadjigeorgiou (9/5): Good stay - Very good Too much time for check in
• Carla (8/5): Good value for a short stay - Large room, good pool area, friendly staff. Airport transfer is a plus. Room was a little bit old.
• Daniel (7/5): Ok but the main reason I booked was the shuttle, which proved to be a nightmare - The hotel itself was good, decent breakfast and clean spacious rooms. The shuttle was an absolute nightmare. No clear communication and originally told it would be an hour wait as called the number given which turned out to be the Fairfield. Once it turned up was a. Good shuttle.
• Giorgia (7/5): -
• Marianna (6/5): -
• Mainjane12 (2/5): Really good until you try to sleep - Everything was fine til I went to bed and was blasted by very loud base music coming from “somewhere”. It is now 11:30 and I have no idea when it will stop. I do know I want be going to sleep til it does.
• Vaz (10/5): Recomendo vivamente - Apreciei a facil ligacao e proximidade ao aeroporto. As refeicoes, a gentileza dos funcionarios, o conforto dos quartos, corresponderam inteiramente as expectativas. Nada a referir
• Kelly (9/5): Perfect for airport related accommodation - Very nice hotel with beautiful gardens, pool, small gym and outside seating for the restaurant. Lots of birds in the garden too. We booked here for the shuttle to and from the airport - the shuttle service was excellent. Our room was spacious and clean. The server we had at the restaurant was a gem. We ordered off the menu instead of the buffet and it was perfect. We had trouble finding the shuttle mostly due to language. We were told 'platform 27' and were looking for something substantial. The '27' is on the underside of outdoor parking roof. For others - the shuttle is parked in the same area as the taxis are and buses drop off.
• Ludmila celeste (10/5): נחמד - מלון זול ונקי. ממליצה. המחירים של המסעדה יקרים מאוד.
• ILARIA (10/5): E’ stato tutto praticamente perfetto. Sia l’accoglienza con una limonata molto buona. Inoltre abbiamo fatto una chiacchi - Tutto Nulla
• lesb973 (2/5): There is no shuttle or re-emberssement for a taxi! - Lots of luck with getting a shuttle there from the airport. We had booked it when we booked the room. We called and no one could speak English. We finally get there after paying a taxi $1700 pesos. All the taxis qoited the same price. The receptionists continually said they knew nothing about it even after I should the info on my phone. It was almost the same price as the damn room. We will never book there or recommend it to anyone.
• Michelle (8/5): Prima - Tuin met terras Niets
• angelika (9/5): Angenehm - das Buffet war gut aber etwas zu teuer Das es anscheinend außer Taxi und Flughafen Transfer anscheinend keine Möglichkeit gab irgendwohin zu kommen
• Linda (10/5): -
• Samuel (9/5): Gracious, and tolerated my position with my service dog. - Clean and the staff were polite and helpful. The bar tender, Enrique, was personable and engaging. Pet Policy. I was informed that service dogs were allowed, but was not informed that I needed documentation. Not required in the United States. As a result, I was uncomfortable, and felt I shouldn't be there.
• Patrick (10/5): Good -
• Julia Casanova (10/5): - Perfeito!!!
• Harmon (10/5): -
• Arttu Rajala (8/5): -
• jnelf (2/5): Good luck with your shuttle to hotel - Good luck with the shuttle to the hotel. I called, a few times to make sure about the procedure. Apparently whoever I talked to was the only partially english speaking person that worked there. I paid for the room on line. They wanted an additional $106 US dollars for taxes. I left. After I had to haggle an $80 down to a $30 ride to the hotel and then back to the airport for another $20. I slept at the airport that night until my family got there the next morning.
• Josephine (3/5): Not very happy - Nt much Everything really
• mark (7/5): -
• Castro (10/5): -
• Christian (10/5): - nähe zum Flughafen, gratis Shutte alle 30 Minuten, gutes Frühstück, nettes Personal
• Anja (10/5): -
• Raquel (8/5): - Hotel bonito e confortável ideal para estadias perto do aeroporto. Pequeno almoço muito bom Colocam ar condicionado muito frio nos espaços comuns.
• MONIQUE (10/5): -
• Josephine (10/5): Fabulous place to relax - The staff were all helpful and smiley, from the cleaner to reception and restaurant. People were nice to children. The pool and jacuzzi were amazing and clean- a real luxury. The food was delicious and they adapted food without problem for my kids. Thanks so much!
• Julio Cesar (9/5): -

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