Novotel Wien City
Location: Aspernbrückengasse 1, Vienna, at
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern 4-Star Hotel in Vienna
Luxurious Rooms with Stunning Views
The Novotel Wien City offers spacious, air-conditioned rooms with modern amenities such as flat-screen TVs, minibars, and tea/coffee facilities. Enjoy breathtaking views of the Ringstraße Boulevard from the comfort of your room.
Culinary Delights and Convenience
Indulge in Austrian and international cuisine at the hotel's modern restaurant, and start your day with a rich breakfast buffet served until late. Benefit from a 24-hour front desk and the convenience of private parking. Plus, enjoy the flexibility of a late Sunday check-out.
Prime Location with Easy Access
Located in the heart of Vienna, just 500 meters from St. Stephen’s Cathedral, the hotel is near Nestroyplatz and Schwedenplatz Underground Stations for quick access to major attractions. Explore the city with ease and visit the Prater amusement park nearby.
Book now to experience luxury and convenience at Novotel Wien City.
Important Information
The parking garage is in the immediate vicinity of the hotel. Please drive to the hotel first and pick up the ticket for the garage and the directions at the reception.
Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
We accept up to 7 rooms as individual reservations, and for 8 or more rooms, we require a group contract.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Non-smoking throughout
- Kid meals
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Key card access
- Front desk (limited hours)
- Free wired internet
- Playground on site
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Garage
Rooms Available
-
Family Room, 1 Double Bed
1 Double Bed
269 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Magnifying mirror
-
Executive Room, 1 Double Bed with Sofa bed
1 Double Bed and 1 Double Sofa Bed
312 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, double sofa bed, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Magnifying mirror
-
Business Double Room
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Shampoo
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Double Room
This room features a bathroom with shower and toilet, flat-screen satellite TV and a mini-bar.
Please note that children cannot be accommodated in this room type.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Shampoo
- Smoke alarm
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Family Room
This room features a bathroom with shower and toilet, a sofa bed, flat-screen satellite TV and a mini-bar.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Shampoo
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Executive Room
The spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Shower cap
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Salim (7/5): Good stay for short period - Stuff in reception was so kind and supportive. Bathroom is separated than shower place and other hotels in Vienna are not separated.
- Elena (10/5): Locatie excelenta, curata, foarte centrala - Totul curat , locatie excelenta , centrala
- Gabella (8/5): -
- GEORGIOS (8/5): A nice hotel with a slightly lucrative policy - Staff was very kind, helpful and responsive.
Facilities very clean and well maintained, excellent soundproofing despite being on a busy street.
Location was very good for my needs, a bit far off for visiting the city center but still at a walkable distance.
Wifi was fine, in-house restaurant open till 22:00 was a plus. There were some not-so-important glitches (did the online check-in and was asked to do it again upon arriving because "it doesn't always show up in the system", was allocated a room that was not made up yet, breakfast buffet layout and facilities not ideal, desk in the room shown as standard in the list of amenities but not offered in reality); however what annoyed me more was a feeling that the hotel is trying to minimise its operating costs and increase its profits in a way that makes you feel less welcome: you are encouraged to skip daily cleaning (which I would anyway do, but being given a voucher at check-in advertising extra bonus points when doing so goes perhaps a bit far), you are not offered any amenities beyond hand soap, shampoo and body shower but are requested to ask for such amenities when necessary, when arriving a bit earlier than normal check-in time you will be asked to pay an additional 29€ to enter the room. Not sure if these are common to the entire Novotel brand but this approach puts me off from booking again. Pity because the staff did their best to make my stay a very good one.
- Waltraud (10/5): - Nettes Personal. Sehr hilfsbereit und freundlich
- Barbara (7/5): - La vicinanza al centro è impagabile. Una buona passeggiata Per essere un albergo di questo livello, le camere sono un po’ datate e non tanto grandi per 3 persone
- Erika (5/5): Wir werden nie mehr in diesem Hotel übernachten - Lage ist ausgezeichnet Frühstücksraum ist extrem schlecht eingeichtet!
Kein Besteck zu finden, am Tisch war keine
Teller beim Gebäck ist nicht zu finden
Marmalade mit hochen Glas ohne entsprechende n Löffel rauszunehmen dazu
Beim Auschecken ist kein Kuvert für die Rechnung
- Jorge (8/5): -
- Elke (8/5): Gut geeignet für einen kurzen Stadtbesuch, Preis war evtl nicht repräsentativ am ESC-Wochenende - Zimmer, Sauberkeit, Freundlichkeit
- Kholoud (7/5): - Good stuff and breakfast
- Artan (7/5): -
- Marjan (10/5): Top -
- Juan Emilio (5/5): Disappointed - The location was central 1. Normally we spend the birthday of my wife in a hotel and normally the hotels have a gesture with her. This is the first time nothing was organised even if we provided her birth date in the registration.
2. The breakfast was overcrowded and we had to wait a lot to get a table. We had to split the family.
3. We were two families and we asked at the registration to give us the rooms together which the didn’t even try. No alternative was offered.
- D Arcangelo (8/5): - Posizione e pulizia Il bagno in camera
- Deborah (6/5): Buena - Buenas camas La atención del personal de recepción
- Maryna (3/5): -
- Mohamed (8/5): -
- Maciej (8/5): -
- Giorgos (9/5): -
- Luigi (9/5): -
- Musumeci (5/5): - Die Lage des Hotels war gut. Die Matratzen waren hart und auch die Kopfkissen nicht ganz bequem.
- Monika (9/5): Sehr schöner Aufenthalt in Wien - Der Aufenthalt war rundherum gelungen - Personal, Zimmer und Lage. Es hätte nicht besser sein können. Beim Frühstück gab es zeitweise sehr lange Schlangen. Wir konnten leider ein Mal das Frühstück nicht in Anspruch nehmen, da wir eine Führung gebucht hatten und zeitlich sehr knapp dran gewesen wären.
- Hasancan (10/5): -
- Rime (7/5): - Chambre spacieuse et propre et confortable Le petit déjeuner à améliorer le personnel au restaurant sont pas accueillant du tout le réceptionniste était gentil 😊
- ASU (6/5): -
- Sandie (8/5): - Die Lagr
- Falko (9/5): -
- EMRE (9/5): -
- Paola (8/5): Buen alojamiento, recomendable! - Buena ubicación, se tiene la estación de metro de Nestroyplatz a 3 minutos y cruzando el puente se tiene estaciones del tranvía.
Buen desayuno, con variedad.
Muy buen aseo del cuarto e instalaciones en general.
Amabilidad del personal, en especial de Pablo. Todo bien.
- liav iluz (8/5): -
- De Groote (10/5): - Van bij de aankomst tot vertrek .
Ik kan niets negatiefs zegen
Het is zeker een aanrader
Bedankt allen Niets
- Alessandra (9/5): Ottimo - Tutto Nulla
- Gertrude (10/5): - Das Hotel kann ich weiterempfehlen, gute Lage, öffentliche Verkehrsmittel gut erreichbar.
Sehr angenehme dass sich auch ein Restaurant im Hause befindet.
Das Personal ist sehr freundlich
- AHMED BAALQASIM (10/5): -
- Jack (7/5): Good, but will not be returning unless I know 100% they put normal matrasses on the beds. - Everything was good, besides one important thing. The matrasses in all rooms happen to be extremely hard. I could not sleep properly for 3 days straight. Staff tried to help by putting some cover and blanket on it, did not help at all. They did all they could. The cover was in high demand as I’ve heard from the staff, so I’m not the only one. Problem is in the management, they should fix this ASAP. Unacceptable for nearly 150€ a night. I paid that money for comfort. Not to sleep on a matras that feels like the floor.
- Katarzyna (10/5): Fajny hotel dla rodzin z dziećmi. - Przyjemny hotel. Wygodne łóżko i duża rozkładana sofa dla dziecka, nawet większy nastolatek wygodnie się wyśpi. W pokoju ekspres do kawy na kapsułki, lodówka, sejf, w łazience lusterko do makijażu, szampon, żel pod prysznic i mydło marki Rituals. Do 15 roku życia śniadania gratis (miłe zaskoczenie). Śniadania bardzo dobre i duży wybór. Drewniane karty do pokoju, w TV znalazłam trzy kanały polskojęzyczne. Siłownia i kącik dla młodszych dzieci. W recepcji dostępna mapa miasta i atrakcji po polsku. Nie korzystałam z metra, bo większość głównych atrakcji jest w zasięgu 30 minut na piechotę. Muszla klozetowa w toalecie powieszona jest nietypowo wysoko. Jestem niska, nogi mi ledwo dosięgały podłogi.
- Ipsd (10/5): - Posizione, vicino al centro 10 min a piedi e vicinissimo a fermata della metro, staff, gentilissimo e parlava italiano. Water in stanza separata rispetto a lavandino e doccia
- jessica (8/5): - Netjes, luxe uitstraling, vriendelijke personeel. Parkeren was prima, ontbijt was top! De airco is beveiligd dat je hem maar tot een bepaalde temperatuur kan zetten. Erg vervelend waardoor de nachten erg warm waren en er geen ramen open kunnen.
- Jose luis (8/5): aceptable - los desayunos
- Arsem (10/5): -
- Diana (9/5): -
- Grzegorz (8/5): - Hotel dysponuje miejscami parkingowymi w niedalekiej odległości. Parking podziemny. Opłata przy 1 dniowym pobycie ok 28 EUR.
- murat (10/5): -
- Valentina (7/5): - Lokacija je odlična Osoblje nije previše ljubazno kakvo bi trebalo biti u hotelu, u sobi su vrata od kupaone kao vrata od ormara, ni vrata od kupaone ni od wca se ne mogu zaključati. Doručak je bio ok, osrednji, ništa posebno. Za hotel od 4 zvjezdice bih očekivala da je sve navedeno na puno višoj razini.
- servin (2/5): Hiç yardımcı olmak yok. Ve merkezden uzak - Temizliği İlgisizler
- Damla (10/5): -
- Barry (10/5): - Very helpful staff and layout and condition of the room
- Damla (10/5): -
- Gennarino (9/5): - Il contesto esterno dell'hotel e la struttura. La moquette.
- ElSayed (9/5): -
- Gabor (9/5): -
- Oğuz (10/5): -
- İbrahim (10/5): Muhteşem. - Personeli, kahvaltısı ve konumu çok beğendim. Oda temizliği daha iyi olabilirdi.
- Oleksandr (8/5): -
- Zahra (10/5): -
- Zenobia (9/5): -
- Sogdiana (10/5): - Очень чисто, прекрасная косметика в ванной,очень качественное постельное белье,хорошие ,удобные матрасы.Разнообразный, очень вкусный завтрак.И самое главное отличный персонал!Не смотря на то,что сотрудники молоды, работу свою выполняют профессионально.Особенно хотелось выразить благодарность сотруднику рецепшн Ивану, официанту ресторана Владу, очень вежливые, внимательные, улыбчивые, выполняют свою работу с душой, , всегда стараются помочь, подсказать.И особую благодарность повару( к сожалению не знаю имени)за прекрасные завтраки.Теперь , приезжая в Вену, остановимся только в Novotel и другим рекомендовать будем.
- maciej (2/5): Wiecej nie odwiedze tegi hotelu, bywamy goscmi Novotelu i pierwszy raz taki zawod. - Lokalizacja, to duzy atut Niestety bylo brudno, w toalecie byly wlosy, w lodowce bylo brudno. Klimatyzavja nie dzialala, co na 6 pietrze niestety nie bylo komfortowe przy 28’ temperatury na zewnatrz. Personel, szczegolnie ten restauracyjny, jakby byl tam za kare.
- Elisabeth (7/5): - Die Abflüsse waren verstopft und es war unerträglich heiß im Zimmer. Klima bzw Lüftung ging nicht.
- josé (4/5): -
- Hayriye Seda (9/5): -
- Bartosz (9/5): -
- Lucia (9/5): szuper! - Minden szuper volt, reggelit nem kértünk mert túl drágának ítéltük meg A WC egyben volt afürdőszobával és az ajtó átlátszó és vékony volt, ezt elég furcsa.
- ANDREA (7/5): Gradevole - stanza accogliente e pulita, posizione molto buona per Prater e centro Personale alla reception poco empatica
- Jose Eduardo (6/5): Caro para o serviço prestado. - Localização Quarto muito quente. Ar condicionado não arrefecia. Solução era abrir a janela.
Pequeno almoço com pouca reposição. Muito confuso o restaurante com crianças a correr sem serem alertadas para se comportarem.
- Mario (10/5): Grwat hotel and location. - Very well kept hotel with nice view from the top floor rooms. Cosmetics are Rituals and there is a filled in complimentary minibar with some snacks and non-alcoholic drinks. A lot of nice restaurants and bars in walking distance. The bathroom was a little small.
- Onur (9/5): -
- Gustavo Anibal (8/5): -
- Maria (10/5): -
- Monica (8/5): Consigliato, ubicazione ottima - Noi abbiamo soggiornato al Novotel Wien City, situato nel quartiere di Leopoldstadt, una zona molto comoda e strategica tra il centro storico di Vienna e il Prater. La posizione è davvero uno dei punti di forza: in 15/20 minuti a piedi si raggiunge il centro (Stephansplatz), ma allo stesso tempo si è in un’area più tranquilla rispetto alle vie più turistiche.
L’hotel è moderno, funzionale e adatto sia a coppie che a famiglie. Le camere sono spaziose (a parte il bagno, un po' angusto), pulite e ben insonorizzate. La colazione è varia e di buona qualità, con opzioni sia dolci che salate (cara per gli standard italiani ma probabilmente in linea con i prezzi locali).
- Conticchio (10/5): -
- Klaus (4/5): -
- Rajapriyadharshini (2/5): An uncomfortable stay with poor climate control and limited breakfast options. - The location of the property is good Why was the air conditioning turned off even though it’s hot outside? Citing sustainability while leaving guests uncomfortable in the heat isn’t what I’d expect from a four-star hotel. Customer comfort should always come first. Also, the breakfast options were quite limited.
- Sónia (6/5): Boa localização e camas confortáveis, mas a estadia foi prejudicada pela falta de ar condicionado. - A localização é excelente para quem pretende explorar o centro de Praga e também a zona do Parque Prater, estando a poucos minutos dos principais pontos turísticos da cidade.
Nas proximidades do hotel há diversas opções de cafés, pequenos-almoços e restaurantes, o que se revelou bastante conveniente — especialmente tendo em conta que o pequeno-almoço do hotel é relativamente caro. O quarto apresentava as condições mínimas para uma estadia curta de duas noites, e as camas eram confortáveis. No entanto, o sistema de ar condicionado não estava a funcionar, o que acabou por comprometer bastante o nosso descanso — praticamente não conseguimos dormir devido ao calor.
Contactámos a receção para perceber a situação e informaram-nos de que estavam a enfrentar problemas técnicos, com previsão de resolução apenas no dia do nosso check-out. Ainda tentaram disponibilizar um ar condicionado portátil, mas já não tinham nenhum disponível.
- Hazal (9/5): -
- Rabin (8/5): -
- Elizabeth (1/5): - Some staff were helpful. Ask one staff member for gluten free bread said No then walked off we asked for some cups for tea and she brought us one cup there was 3 of us in our party. The cooling system was not working the room was boiling hot and the advice we received was to open the window, we were situated on a main road.
We booked executive room for 3, it was most definitely not an executive room. You had to leave the toilet to go to the shower room to wash your hands !!!
- Hacı Muharrem (7/5): -
- Alessandro (8/5): -
- Alessandro (8/5): -
- Christian (8/5): -
- Caterina (9/5): Hotel in posizine ideale per visitare la città - Ottima posizione,poco fuori dal centro che si può raggiungere facilmente a piedi , così come il Prater anch’esso facilmente raggiungibile a piedi . Vicino a diversi locali lungo il fiume Danubio .Colazione molto varia e abbondante. Personale gentile Stanze familiari dí dimensioni un pó piccole per 4 persone . Wc posizionato in una stanza separata dal resto del bagno con scarsa areazione
- Silvia (10/5): -
- mert (8/5): - Merkeze çok yakın ulaşım açısından harika personel çok yardımcı oldu teşekkürler 🙏 4 kişilik odada konakladık biraz daha geniş bir oda olabilirdi
- Hasbi Mert (5/5): İdare eder - Konumu Tuvalet banyo ayrı
Odalar dar
- Thomas (5/5): Aufenthalt war einigermaßen OK trotz defekter Klima. Standort zu laut für einen längeren Aufenthalt. - Frühstücksbuffet war sehr variantenreich - für alle etwas dabei. Das Hotel ist vom Zentrum aus sehr gut erreichbar. Die Nähe zum Prater und zum historischen Zentrum von Wien ist durchaus attraktiv. Die Klimaanlage im Zimmer funktionierte nicht. Die Störung wurde gemeldet, konnte aber nicht behoben werden. Zur Frischluftzufuhr mussten die Fenster geöffnet werden, was mit ziemlichen Straßen- und Partylärm während der ganzen Nacht verbunden war - die Nachtruhe war daher ziemlich gestört. Der Frühstücksraum ist eher eng. Beim Verlassen des Hotels muss man aufpassen - es geht ein sehr frequentierter Radweg direkt vorbei. Eventuell wäre eine Gehsteigsicherung vor dem Eingang zum Radweg hin sinnvoll.
- Kahraman (8/5): -
- Giulia (5/5): - La vicinanza a piedi dal centro Lo staff dovrebbe seriamente fare un corso di educazione
- AVCI (9/5): -
- Khalid (6/5): Average service nothing special - Location Average service. Overpriced car parking
- Stefano (9/5): - Super posizione, ottima colazione, personale cortese. Camere accoglienti, ottima pulizia. Letto matrimoniale piccolo
- Sitah (5/5): -
- Petani (6/5): - Lokacija WC
- Krzysztof (8/5): -
- TÜLAY (10/5): -
- Sitah (5/5): - افضل ما فيها السعر و الموقع فقط اتمنى يهتمون بالنظافة وبالروائح بالذات في اللوبي و دورات المياة
الوسادات كان فيها شعر اتوقع لم يتم تغييرها
- carmelo (8/5): -
- Savaş (10/5): -
- Monica (10/5): -
- Hamit (6/5): -
Photos