Hotel Art Resort Galleria Umberto

Location: Galleria Umberto I, 83, Naples, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Soundproof rooms
• Non-smoking throughout
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Junior Suite

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double or Twin Room

  Spacious room with large LCD TV and a hydromassage bath or shower. Please specify bed preference when booking.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double or Twin Room

  Overlooking Galleria Umberto I, this room includes a seating area and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Sonny (10/5): -
• warren (8/5): - Great setting in the Galleria Umberto. Very helpful, pleasant staff and nice breakfast.
• Jan (10/5): Definitely a highlight of our trip! - Location, Location, Location!!! Right inside the Galleria was SO beautiful with windows opening to the domes Galleria! The staff was very helpful explaining how to navigate Naples, breakfast was outstanding and the hotel was very convenient to the port, many landmarks and restaurants! Well, as iconic as the darling old elevator is, it is quite slow. It does take .10 Euro which the hotel makes sure to give guests.
• Lisa (10/5): Heavenly. - Amazing art, beautiful location, very helpful friendly staff
• Cristina (8/5): -
• Chris (7/5): Good location, comfortable but I think we were unlucky with noise. - Good location near everything. Comfotable room I think we were unfortunate to have our room next to an office. Both mornings we were woken by staff scratching around behind our wall and lots of chatter at 6am.
• Peter (8/5): -
• Luisa (10/5): Magico - Tutto meraviglioso La professionalità la cortesia e l’eleganza
• Aritu (9/5): Excellent, will stay again 😊 - The location was very central and in the middle of everything, so it was very convenient to get around the city even by foot most of the times. Since the hotel itself is located in the Umberto gallery, the architecture was very grand. The room had high ceilings and was tastefully decorated in the style of its surroundings. I am very fussy about cleanliness and was surprised to see that the room and bathroom room were very clean. The staff was amazing and very friendly. Special mentions to Teresa at reception who was super helpful in her recommendations. Also to Caterina in the breakfast room for her hospitality and sunny disposition. The breakfast spread was elaborate and had a lot of choices. Overall, I was pleasantly surprised with the cleanliness and spaciousness of the room and the quality of the services provided by the hotel. Would definitely recommend! Not something the hotel can control, the area could be a bit noisy at night. Also, my room was located at the back where the bins were being collected quite early in the morning. Since I’m a light sleeper, that was a bit disruptive for my sleep. However, the pros outweigh the one con - so my recommendation still remains!
• MARIA (9/5): - La ubicación y la amabilidad del personal El acceso por ascensor pequeño y de pago
• Anette (8/5): Återkommer gärna till denna härliga stad och hotell. - Perfekt läge mitt i centrum av Neapel. Lite knasigt med hissen som kostade 10 cent när man skulle åka efter klockan 16 men receptionen höll oss med mynt😄 Vi hade blivit lovade tre enkelsängar men fick en dubbelsäng och en bäddsoffa/enkelsäng i stället. När vi anlände fick vi besked att det skulle rättas till men det blev inget av det, resårmadrassen var dubbel så den hade ändå inte gått att dela. Det var stopp i badrumsvasken och en del myror, mycket små i badrummet men dom tog receptionisten hand om. Frukosten var superbra och allt man kunde önska sig fanns. Frukostvärdinnan var en härlig solstråle som såg till att frukosten blev en positiv upplevelse.
• Cornelia (9/5): Tolles Hotel in einer sehr zentralen Lage mit sehr freundlichem Personal - Lage top, extrem freundliches Personal, sehr gutes Frühstück Fenster in die Galerie ist etwas gewöhnungsbedürftig, etwas lauter
• Endry (9/5): - Posizione ottima Nulla
• Brian (10/5): Stay in Napoli Galleria - Location in the Galleria and the gates/lift to get to the hotel on the fourth floor Nothing
• Celestin (9/5): -
• Marques (10/5): -
• Magdalena (10/5): - Catarina podczas śniadań była bardzo miła i tworzyła wspaniałą atmosferę. Winda na monety
• rosa (6/5): - Posizione fantastica, in un palazzo meraviglioso della Galleria Umberto. Colazione ricca e varia in una sala che da sola merita, affacciata direttamente sulla Galleria. Personale molto cordiale e disponibile La camera assegnatamemi a al di sotto delle mie aspettative perchè le pareti erano sporche sia della stanza che del bagno. Da un palazzo così importante, con un arredo storico ed anche una galleria d'arte nel corridoio del 3 piano mi sarei aspettata una cura maggiore nella pulizia. La stanza era pulita quindi non mi riferisco a quella ma ad una cura generale dell'ambiente, il bagno datato. Mi sarei aspettata un livello più alto dei dettagli
• jose (8/5): -
• Jingzhou (10/5): - 非常好的地理位置，房间也很舒适
• Arvin (8/5): I like to location and that having the breakfast included is a plus. - We liked the style of the hotel and our room I also like their breakfast selection. The fact that you need to go thru 2 sets of elevators to get to your room.
• tatiana (8/5): - Super le colazioni
• Domenico (8/5): - L’atmosfera è la posizione , la colazione e cortesia del personale Nulla
• Callum (6/5): - Location Lack of facilities - no bar, cafe, restaurant etc
• Claudia (10/5): Exzellentes Zimmer (Suite) an zentraler Lage - Einzigartige Lage im 4. Stock der Galerie Umberto. Sehr zentral. Hafen, Restaurants und Shops in Gehdistanz. Sehr schön renovierte Suite. Sehr geräumig. Exzellentes Frühstück. Sehr nettes Personal. Treppenhaus der Galerie ist sehr verstaubt. Stört nicht, viel aber auf im Gegensatz zum sauberen Hotel. Schminkspiegel im Bad wäre hilfreich. Sonst alles prima!
• Mary (10/5): Excellent option - The highlight of our stay was definitely the breakfast, along with Catharina in the dining room. She was incredibly attentive and kind, bringing such a warm sense of joy and positivity to our mornings. The room was clean and comfortable, and as two girls traveling, we felt very safe throughout our stay. It was a bit noisy at night from outdoors
• GREGORIO (7/5): - La struttura gode di una posizione decisamente strategica, soprattutto per chi, come noi, si sposta con i mezzi pubblici per raggiungere Napoli: sotto questo aspetto è stata una scelta molto comoda. La colazione è risultata buona, in linea con quanto ci si aspetta da un hotel a quattro stelle, senza particolari eccellenze ma comunque soddisfacente. La stanza, classificata come Junior Suite, era sicuramente molto ampia negli spazi, anche se non ha suscitato quell’effetto “wow” che il nome potrebbe far immaginare. Tra gli aspetti meno positivi, non abbiamo apprezzato la posizione della camera, situata in un’altra ala dell’edificio, raggiungibile solo tramite un lungo corridoio e una rampa di scale da percorrere a piedi. Questo è risultato piuttosto scomodo, soprattutto con i bagagli, anche se va riconosciuto che all’arrivo il personale della hall si è gentilmente offerto di aiutarci. Inoltre, l’ascensore presente in quell’area era piuttosto datato e non funzionava correttamente. Un ulteriore aspetto critico riguarda l’insonorizzazione: la camera non è affatto isolata dai rumori esterni e, soprattutto nei fine settimana, il vociare proveniente dalla Galleria Umberto — dove si trova la struttura e che è molto frequentata — diventa particolarmente intenso, arrivando a essere assordante fino alle 3 di notte e rendendo difficile il riposo. Segnaliamo infine che l'ascensore principale (anch'esso molto datato) dell’hotel, nei giorni lavorativi, richiede l’inserimento di una moneta da 0,10 € per funzionare, anche se questa veniva messa a disposizione dalla struttura.
• Ilona (8/5): - Położenie hotelu bardzo dobre! Stosunek ceny do jakości odpowiedni!
• Josef (9/5): - Sehr gepflegt, äußerst freundliches Personal. Das Gebäube. Hotel befindet sich in der Gallerie.
• Merit-Ene (8/5): Excellent location and a very good boutique hotel - Perfect location, a beautfiul boutique hotel with objects of art
• Orlando (10/5): Excelente - Toda la gente muy atenta y a disposición ,la señorita q atiendo el salón del desayuno una reina muy bue
• Josef Johannes (8/5): -
• Cantoni (8/5): Buono - Posizione centrale, ben isolata dai rumori del centro città, bagno e lenzuola pulite Copriletto un po rovinato, migliorabile. Cuscini duri: consiglio di offrire una scelta anche più morbida
• Georgia (9/5): Principi per un notte - Posizione strategica in una location d'eccezione,.all'interno della Galleria Umberto. Si soggiorna in un pezzo di storia. Camere confortevoli, colazione top la signora Caterina super top!!!! Staff cordiale e professionale La stanza affacciava su un fast-food c'era un forte odore di cucina e di fritto. Difficile poter tenere aperta la finestra se non nelle prime ore della mattina
• Emmanuel (7/5): -
• Vica (10/5): -
• Jesse (5/5): - Dirty surroundings. Our bathroom shower leaked all over the floor. Poor English from staff. Felt un-secure in hotel area
• Marion (8/5): - Die Lage ist wirklich gut. Metro, Via toledo, busstationen usw alles in ein paar Minuten erreichbar. Frühstück war klein aber fein mit tollen Ausblick in die Galleria, sehr nettem Servicepersonal und gutem Cafe. Die Zinmer sind sehr hellhörig und in der Galleria & Umgebung ist immer was los. Daher sind Gehörschutzstöpel empfehlenswert.
• Victoria (10/5): -
• Ankica (10/5): -
• Roman (8/5): - Sehr zentrale Lage, Stadtzentrum und Hafen in Fussdistanz, sehr freundliches Personal, sehr sauber aufgrund der zentralen Lage etwas laut abends/nachts
• GARIFALLIA MARKELLA (9/5): - Είναι σε κεντρική τοποθεσία της Νάπολη και βλέπεις καθημερινά τη Galleria που είναι όμορφη και βολική λόγω των μαγαζιών. Κοντά σε στάση μετρό και λεωφορείου. Όμορφο και πλούσιο πρωινό. Ηταν ασφαλής η διαμονή μας και ευχάριστη. Το ξενοδοχείο σου αφήνει μια αίσθηση παλιάς αίγλης.
• Hoffmann (9/5): Perfekt mit großem Charme und Service - Alles perfekt.. ausser die Lift- und Transportlogistik in den 4. Stock zur Rezeption Liftsituation
• Serena (10/5): -
• Cheuk Hung (7/5): -
• Barbara (8/5): - L'Hotel Galleria Umberto è fantastico, non da ultimo per la sua posizione. Il personale è molto cordiale - soprattutto la signora Catarina, che si occupa della colazione, è cordiale, attenta ed empatica. Quello che non mi è piaciuto è il bagno, che è molto vecchio.
• Marcus (10/5): -
• amy (8/5): -
• Maria Thereza (7/5): Hotel dentro de uma galeria comercial - Staff bastante simpatico Estar dentro de uma galeria comercial com vista para a galeria não foi muito interessante. E tambem um pouco barulhento.
• gerard (9/5): . - . .
• Paolo (9/5): -
• Franco (10/5): da sogno compreso il san carlo; meraviglioso tempio della lirica - Centralissimo e comodissimo. Unico neo parcheggi molto cari per la sosta. Molto accogliente e personale veramente motivato e cortese. Impaccabile. direi nulla...
• Gnaedinger (10/5): - Merci à Caterina pour son accueil au petit déjeuner, très prévenante et attentionnée.
• Carlos (10/5): - Dentro de la Galería, cerca de todo. Muy buen desayuno. Genial
• Jacek (9/5): Bra hotell för kort vistelse, perfekt läge - Perfekt läge, bemannad 24/7, fin rum i gammalt still. Mycket gott och rikligt frukost. -
• Krzysztof (10/5): We will recomend hotel to our friends !!! - The range of products is very good, the breakfast room has a beautiful view of the Gallery. However, the real treasure and the crown jewel is Caterina. Always smiling, helpful, big applause for her. The best hotel ambassador.
• Roberto (10/5): - Posizione e struttura Nulla in particolare
• Vasiliki (9/5): Excellent location and huge room - Excellent location opposite the San Carlo theatre. Huge room with nice paintings. Friendly staff. The elevator was a bit small, but this is normal for an old building.
• Vica (10/5): Csodás! - Teljesen meglepett a reggeli bő választéka, a sós és édes harapnivalók, sonkák, sajtok, omlettek, tükörtojás, a gyümölcsök, a mini sfogliatella, a sokfèle torta….. nagyon nagy gratulációm a hotelnek ♥️A szobákat és a hotel elhelyezkedését imádom! Biztos, hogy visszatérek! ☺️
• Andrea (10/5): - Posizione strategica, camere belle e personale Molto accogliente, soprattutto il personale della colazione con, Caterina e il suo staff top! Nulla
• John (9/5): - Location withing the city was convenient. Room was excellent, bed was comfortable. Breakfast was fine. Staff were friendly and helpful, particularly the lady looking after breakfast. Finding the hotel within the Galleria took a few minutes, as did working out how to get to the Hotel for the ground floor through the security gate and up the lift (which works when the security gate is locked, but you need a coin when the security gate is open).
• Giuseppe (10/5): - Sono stato un paio di giorni con la mia compagna, location stupenda, in pieno centro. Colazione buonissima e lo staff super cordiale, un ringraziamento speciale alla Guest Assistant che ci ha accolto stamattina per la colazione, gentilissima e ricca di cultura! nulla
• Piga (10/5): - Un particolare grazie a Caterina per averci coccolato con una colazione fantastica e per tutte le indicazioni su come raggiungere con più facilità i luoghi bellissimi della meravigliosa NAPOLI 💓
• Francis (7/5): Goede ligging zorgt voor een dik ok - Ontbijten was er heerlijk met een zeer efficiënte en vriendelijke bediening Akoestisch is het niet ok
• Chiara (10/5): Personale accogliente, struttura eccellente - Tutto Nulla
• Luca (10/5): Per il San Carlo basta attraversare la strada - Camera molto spaziosa, posizione centralissima (per andare al teatro San Carlo basta attraversare la strada) colazione ricca e varia, personale gentile e disponibile
• zeljko (10/5): -
• kyle.j.carlos (7/5): Fantastic hotel if you get the right room - Location of the hotel is amazing, and the building is absolutely beautiful. It is located right in the heart of the city - close to the sea and on Via Toledo the main shopping street. There are lots of great places to eat nearby too. Some of the rooms are absolutely beautiful, and the view inside the galleria is stunning. The staff are very friendly and helpful - special thanks to Caterina for making breakfast a fantastic experience every day. Grazie Mille! On arrival we were given a room that didn't match what was booked - we had selected twin beds and a galleria view and were given neither. A room located in an odd part of the hotel overlooking a main road. Thankfully the staff worked extra hard to rectify this for the rest of our stay and the new room was absolutely perfect.
• Mario (8/5): -
• GLORIA (8/5): Galleria Umberto 1 - La posizione centrale, la colazione super di ogni mattina in hotel con vista galleria, l'accoglienza della Sig.ra Caterina che ci portava la colazione con il sorriso sulle labbra, fornendoci anche suggerimenti su percorsi inediti da fare a Napoli per vederla al meglio Un grazie particolare a lei e a tutto lo staff Ritorneremo ancora! Nulla
• Vanya (10/5): -
• Cristian (9/5): -
• Asen Ivanov (10/5): The best location and hotel - Caterina is the best and her espresso Napolitano
• kumiko (10/5): ガレリアの中にある素敵なホテル - ナポリではオペラハウスに近いのでいつも利用しています。ガレリアの中にあり伝統的なエレベーターはちょっと大変だけど雰囲気があります。スタッフもとても親切でした。
• Alessandro (8/5): Positivo - La giornata non può che iniziare bene con Caterina . La sua accoglienza il suo sorriso sono una meraviglia . Entri in sala colazione e una meravigliosa esplosione di specialità napoletane ti fanno venire voglia di assaggiare tutto . Una vera festa . Purtroppo se hai il sonno leggero è impossibile dormire . Di notte la galleria si anima di ragazzi chiassosi e maleducati che si radunano all’interno della galleria e sono davvero incivili.
• Dominik (10/5): - Krasny hotel s vybornymi ranajkami, poloha priamo v nakupnej galerii. Nadhera
• Karine (8/5): - Bon petit déjeuner qui nous a permis de découvrir les patisseries locales. Nous remercions le personnel pour son accueil ainsi Caterina pour sa gentillesse et son service lors des petits déjeuners.
• Desyré (9/5): -
• Penny (10/5): -
• Lora (10/5): - Struttura molto bella,personale gentilissino,posizione eccellente
• Roberto (10/5): Ottimo viaggi di piacere - La struttura è molto bella, elegante e una posizione eccezionale. Nulla
• giovanni paolo (8/5): -
• Francesca (10/5): Topppppp - Tutto. La seconda volta che alloggio in questo albergo è nel giro di tre mesi prima con mio marito e due amici questa volta con la mia famiglia mia madre mio padre e mio fratello se lo provi non lo lasci più. Sembra di stare a casa tua per l’accoglienza e il calore sia del personale e dell’ambiente. Camera incantevole, letto comodissimo, colazione strepitosa sia dolce che salata con vista sulla galleria Umberto, posizione strepitosa. Credo non abbia eguali Nulla
• Meinhard (8/5): Ein schönes, gut gelegenes Hotel im Herzen Neapels. - Die Lage in der Galleria Umberto ist spektakulär. Perfekt, um zahlreiche Sehenswürdigkeiten zu Fuß zu erreichen. Sehr gute und geschmackvolle Zimmerausstattung. Das Frühstück war - auch für italienische Verhältnisse - doch eher schmal.
• Francesca (10/5): -
• Angelina (10/5): - Einfach alles top Nichts
• Patrick (10/5): -
• Isidoros (10/5): Έξη μέρες φιλόξενες και άνετες θα μείνουν με γλυκεια ανάμνηση στην μνήμη μας - Το ξενοδοχείο βρίσκεται σε εξαιρετική θέση απέναντι από την Όπερα μες την πανέμορφη Γκαλερια Το δωμάτιο ευρύχωρο και ευχάριστο Καθαρό και όλοι οι υπάλληλοι ήσαν ευγενικοί και εξυπηρετικοί Το πρόγευμα πλούσιο και με το χαμόγελο της Κατερίνας ξεκινούσε η μέρα μας πολύ όμορφα .
• Valerio (8/5): -
• Laura (8/5): -
• Tagliafico (8/5): -
• Gerber (8/5): war sehr gut. - Das Frühstück war super, Zimmer waren genügen gross und sauber aber am besten war die Lage. Auf dem Balkon hat es nach Fritteuse gestunken. Leider konnte dadurch nicht gelüftet werden.
• Giuseppe (9/5): - Tutto Eravamo un piano sotto la struttura principale
• Wolfgang (9/5): Stil trifft Charme - Lage perfekt, familiäres Hotel, Blick auf die Galeria Die Fenster zur Galería sind nicht sehr dicht, durch den Hall hört man jedes lautete Geräusch aus der Galeria
• Alberto (9/5): -
• Sergio (10/5): - Todo perfecto, la localización lo mejor, al lado del metro, tiendas, restaurantes ... Genial. El personal muy amable. Era un gusto levantarse por la mañana y encontrarse con la sonrisa de Caterina en el desayuno. Siempre alegre.
• Carmelina (7/5): Ottima posizione e staff cortese e attento. - La posizione è lo staff Nelle camere c’era un odore tipo “fognatura” che veniva da bagno e le finestre non erano insonorizzate.
• Francesco (9/5): torneremo certamente. - Posizioner centralissima e il servizio colazione perfetto. Il personale della colazione è stato gentilissimo.
• Giuseppe (8/5): - Zentrale Lage, freundliches Personal
• GEORGIOS (9/5): -

Photos