Sanctum London Maida Vale
Location: London, England, NW6 5HA, London, GB
Star Rating: 5 Stars
Property Type: Apartments
About this Property
Convenient Amenities:
Enjoy complimentary wireless internet and reliable concierge services for a hassle-free stay.
Featured Amenities:
Benefit from dry cleaning/laundry services, a 24-hour front desk, and multilingual staff for your convenience.
Home-like Comfort:
Relax in one of the 43 air-conditioned rooms with well-equipped kitchens and 50-inch LCD TVs. Stay connected with free Wi-Fi and make use of amenities like safes and desks.
Indulge in luxury at Sanctum London Maida Vale, perfectly located in the heart of London near top attractions. Book now for an unforgettable experience!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- The property is professionally cleaned.
Policies
Check-in: 03:00 PM - 05:30 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property. Guests have access to a nearby health club, gym, and indoor pool facilities for a fee. Guests staying 7 nights or more receive a limited number of vouchers to access the facilities at no charge (number of vouchers issued based on the apartment type booked).
Amenities & Facilities
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Concierge service
- Elevator
- Multilingual staff
- Porter/bellhop
- Smoke-free property
- Wheelchair accessible parking
- Parking (limited spaces)
- Access to nearby indoor pool
- Self parking (surcharge)
- Health or beauty spa nearby
- Wheelchair-accessible van parking
- Handrails in stairways
Rooms Available
-
Luxury Apartment, 3 Bedrooms
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed
1206 sq feet
Layout - 3 bedrooms and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - 3 bathrooms, shower/tub combination, slippers, and a hair dryer
Practical - Washer/dryer, single sofa bed, and safe; cribs (surcharge) available on request
Comfort - Air conditioning, heating, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (7 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Apartment, 1 Bedroom
1 Queen Bed and 1 Queen Sofa Bed
678-sq-foot soundproofed room with a balcony
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, slippers, and a hair dryer
Practical - Washer/dryer, single sofa bed, and safe; cribs (surcharge) available on request
Comfort - Air conditioning, heating, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Apartment, 2 Bedrooms
1 Double Bed, 1 King Bed and 1 Queen Sofa Bed
969-sq-foot soundproofed room with a balcony
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, slippers, and a hair dryer
Practical - Washer/dryer, single sofa bed, and safe; cribs (surcharge) available on request
Comfort - Air conditioning, heating, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Apartment, 1 Bedroom
1 Double Bed and 1 Queen Sofa Bed
570-sq-foot soundproofed room with a balcony
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and a hair dryer
Practical - Safe, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning, heating, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Apartment, 2 Bedrooms
1 Queen Bed, 1 Double Bed and 1 Queen Sofa Bed
807-sq-foot soundproofed room with a balcony
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and a hair dryer
Practical - Washer/dryer, single sofa bed, and safe; cribs (surcharge) available on request
Comfort - Air conditioning, heating, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Apartment, 2 Bedrooms
1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed
1668 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - 3 bathrooms, shower/tub combination, slippers, and a hair dryer
Practical - Washer/dryer, single sofa bed, and safe; cribs (surcharge) available on request
Comfort - Air conditioning, heating, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Apartment
1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed
1173 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, slippers, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning, heating, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Apartment, 3 Bedrooms
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed
1238-sq-foot soundproofed room with a balcony
Layout - 3 bedrooms and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, slippers, and a hair dryer
Practical - Washer/dryer, single sofa bed, and safe; cribs (surcharge) available on request
Comfort - Air conditioning, heating, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (7 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Rebecca (6/5): - Apartment was spacious with a well provisioned kitchen including a washer dryer. It is located close to tube stations with a supermarket and a Starbucks close by. The apartment interior is very dated and quite loud. The Wi-Fi connection was not great and dropped out frequently. Would not call this a luxury apartment and wouldn’t stay here again - I have stayed in better in London in the same price range
- Fareed (8/5): - Room was clean and spacious. Staff were friendly and helpful. Property is 30 mins from central London, but tube station is close by and buses run right out front. Would stay again.
- Natalie (10/5): - Very nice. Had AIR CONDITIONING during a London heat wave. Loved having 3 distinct areas to sleep in. Beds were comfortable, everything was very clean. Easy to hop on the tube (2 nearby). Tesco next door was great, as was Gregg’s. Wish they would have had paper towels….
- Verified traveler (8/5): Spacious apartment fit for a small group - Even though the building is not new, the 2 bedroom apartment that we had was quite well mantained. The only downside was the AC that didn't seem to work properly on our second night. The area around is not the greatest that London can offer and the building is a tad far from the city centre.
- Christopher (10/5): - Front Desk staff were friendly and helpful. The apartment was clean and spacious and came with some basics in the kitchen area. Beds were comfortable and the bathrooms were clean, light, had plenty of space and a good shower. Staff were ever present and always opening doors, helping with luggage etc.
- Jason (10/5): Great place, great staff, great value. - This was our second visit and it did not disappoint. Everything about the Sanctum was exactly the same. Clean and comfortable. Friendly and helpful staff. We had a 3x3 due to the size of our family and it worked out cheaper having the convenience of a kitchen, washer dryer and all of us in one place. The location is easy walking distance to the Tube, local shops, pubs and restaurants. When ‘Lulu’, our 10yr olds teddy went missing in the apartment the staff searched everywhere and recovered her in the bedding in the basement. They took it seriously and understood the importance of Lulu. We look forward to staying with them again.
- Hayley (10/5): - Great spacious two bedroom apartment. Very comfy beds. Staff were very friendly. Tube station less than a 5 minute walk, Bakerloo line. Plenty of supermarkets or takeaways around the apartments if wanting to eat in.
- Gerard (10/5): Lovely for a family break - Perfect stay. Well presented property with lovely helpful staff. Could not be improved upon, exactly what we were looking for.
- David (10/5): - Outstanding. Apartment was very clean, well equipped and excellent customer service
- Thonee (10/5): - Lovely place, the front desk people are very helpful and accommodating.
- dun en (6/5): - The service is not up to par and the transportation is inconvenient!
- Staneecha (10/5): - Great Stay!
- Verified traveler (10/5): London weekend - Great visit from start to finish, wonderful property and staff, couldnt say a bad word about our trip!
- Helen (10/5): - Immaculate accommodation and outstanding help, support and service from too professional staff. I would highly recommend and will be staying there again. Thank you so much to the Maida Vale Sanctum team.
- Matthew (2/5): - I requested for an extension of my stay to the concierge who failed to update my request and i was asked to leave the property even after offering a cash payment for the extension
- Andrew (2/5): - Checked in on a Friday. Supposedly has daily housekeeping but for Sat and Sun they only three out the trash. Called on Monday asking for housekeeping and was told it's scheduled for Tuesday. So we were expected to survive on one set of towels for three days. Had only small bottles of shampoo/body wash and these were never replenished. The combination washer dryer is completely useless as a dryer, clothes never dried. Dish washer tablet also only replenished once for a 6 night stay
- Sumin (8/5): - Good hotel with kitchen for families.
- Svetlana (2/5): - Our stay at Sanctum London Maida Vale in May 2023 was filled with disappointment and frustration. From the very first day, it seemed that something was constantly going wrong, and the customer service we received was absolutely terrible. One of the major issues we encountered was with the so-called "fully equipped kitchen." However, none of the kitchen appliances were functional. The stove top failed to heat up, rendering it useless for cooking, and the toaster didn't work at all. It was incredibly frustrating to have a kitchen that was advertised as fully equipped but lacked even the most basic functionality. Even worse, the dishwasher was connected to the sewer through a flexible pipe that was carelessly dropped into the sink sewage system. As a result, the dishwasher leaked and drained wastewater onto the kitchen floor. This not only created an unhygienic environment but also posed a safety hazard. Housekeeping was another letdown. They came at random days, and their lack of attention to detail was evident. On one occasion, they loaded the dishwasher and turned it on without adding the cleaning tablets, which rendered it ineffective. Upon arrival, we discovered that one of the two showers in the apartment didn't work properly. Only hot water was available, while the cold water faucet was malfunctioning. The maintenance person who came to address the issue advised us to shower in the hot water, claiming it wasn't boiling. This was an unacceptable and potentially dangero
- Annette (10/5): - Would highly recommend for families - very good size, clean, comfortable, close to public transport (bus, tube and overground) and grocery store as well as coffee shop right beside building. Good value for money overall when compared cost per family per night to other accommodation in the area - would definitely come back.
- graham (8/5): - Very clean and well presented apartment. Lovely well equipped with the only negative being the sofa bed. This was uncomfortable with a very thin mattress. Other than that I would definitely recommend.
- Hawa (6/5): - I have stayed in multiple places in London over the years including the Savoy. This was the only property that asked me for my passport despite being a British Citizen. I don’t carry my passport when travelling in the UK so this was an issue but in the end they allowed me to show my various credit and debit cards as ID and my husbands driving licence. The rooms are only cleaned twice a week and no change of towels is given even if you leave a sign to say please make up my room. I was travelling with a baby so having extra towels is useful when you need to bathe them daily. Other than that everything was nice.
- David (6/5): Great location Good Apartment - Apartment was really good, staff very friendly and helpful. Location was ideal for us, only issue was i paid extra for an upgraded apartment but didn't even get a balcony, which was shown on images and clearly available. Wasn't in for that long so want an issue other than the extra cost, but thought the upgrade was not worth it at all.
- Dr Muhammad Shafie (8/5): Great stay with good facilities - Staff were very helpful and friendly
- Tracy (10/5): great Location for London traveling - Had a lovely stay here, staff were very friendly and helpful. Cant fault anything. I would recommend for anyone looking for a short break in London, very close to tube station and local shops to cater for almost every need.
- Pablo (10/5): - The apartment was very spacious and well kept. There were public transportation options close by and grocery and restaurants within short walking distance.
- Jessie (10/5): Sanctum International Serviced Apartments - Sanctum International Serviced Apartments is a fine business. The staff were extremely kind and helpful. Anything I needed, they accommodated with a smile. I highly recommend this franchise to anyone needing to travel to stay a short or long time.
- Sherain (10/5): - Excellent
- Lee (10/5): Fantastic Apartment - Loved our stay, nice quick check in and friendly staff and the room was perfect for 4 of us. Great location near to tube and overground stations and near to attractions. Would definitely recommend for anyone planning to stay in London
- Andrew (10/5): - Great stay for 3 nights touring around London. Short walk to underground made for easy sight-seeing. We stayed with our one-year old and the staff made our stay very pleasant including upgrading our room so we had more space. Would definitely stay here again.
- OMAR (10/5): - The building and furniture are old, but well maintained. I love the other Belsize building which is new and far more bigger in terms of ceiling height.
- Danie (10/5): GREAT SERVICED APARTMENT - We learned on the day we were supposed to check-in that the apartment we have reserved was no longer available. Hotels.com offered the Sanctum International Serviced Apartments as a replacement for out four-night stay. Although we were unhappy to have to accept a place, we have not personally chosen and at the last minute, we were happy with the offer when we get to the place. The staff was very professional, knowledgeable and courteous. They help us with any questions about directions we had. The apartment looks new or newly updated, was very clean, spacious, and fits very well our needs. The place is not in central London but one can easily any central London destination in a short train ride. The neighborhood is not a tourist area so the vibe is very different. Recommended for big families or large group. I will definitely stay there if I have the opportunity in the future.
- Verified traveler (10/5): - Loved the apartment, excellent service from 24hr reception, spotlessly clean and well equiped also plenty of space to just sit and enjoy
- Jason (10/5): good apartment, convenient travel options - The apartment was in very good order, the staff were extremely helpful and friendly. The 3 bed apartment was ideal for our family of 5. The apartment was clean and had a the nice addition of noise reduction interior doors which meant we could the kids to bed and still be able to stay up watching TV or talking with family. The only downside was the in house washer/dryer. As a family of 5 with a 5 day stay we booked an apartment with amenities so we could wash/dry our clothes before we moved on to the next part of the trip. Having the kids and the amount of clean clothes they need, it was disappointing that the machine failed to dry properly and we had to hang clothes off furniture to get them dry while we went out and about. The other issue was the advertised pool. The description read as if the pool was in the same building as the apartment but it was actually across the road in a club. Taking the kids across in the cold, getting them fully changed and then dry after the swim was not appealling so we gave it a miss. I specifically picked this apartment because of the pool. The general area has great connections to all the travel options you could want within easy walking distance, even with kids. Local shops provide a variety of groceries and food outlets for all tastes. All in all a great place to stay.
- Verified traveler (8/5): - Sanctum is the my home from home. Thank you Sanctum Team.
- Diana (8/5): - The flat was clean and neat and the front desk people were very courteous and check in and out was a breeze!! There were only a couple of things that were worth mentioning and it could just be that I'm from the good ole USA and things are different in Europe. In the bathroom there were no small washing cloths for your face - the smallest was what we would call a hand towel. There were 3 balconies that our flat had access to but the railing was totally blocked from view with a sheet of white plexi-glass that you could not see thru. Sort of disappointing, but the 'view' could be seen from the windows. And the coffee maker was an espresso type machine - so no drip type American coffee in the morning. Other than that the flat was great AND there is a neat little neighborhood pub around the corner that loves Americans.
- Verified traveler (10/5): - The balcony in apartment 35 is biggest in building but the partition wall between this apartment and apartment 36 is very low (1meter high only) so I had privacy issue when using the balcony; we did not really enjoy the balcony. Even the people at 36 were not happy I believe since they did not use balcony. Balconies at other apartments were very much private with good wall completely isolating each balcony.
- Verified traveler (8/5): - Location was further away from downtown London which was a bummer.
- Verified traveler (10/5): Nice and convenient service apartment - The room was spacious and comfortable. Transportation by tube and overground train was on the doorstep. Kitchen was fully equipped. All front staffs were friendly. Maid service can be requested daily. Car parking was available with additional charge for 24 GBP/night. Only local area looked scary to walk around after sunset.
- Verified traveler (10/5): Perfect home in london - The apartment at sanctum exeeded our expections in every way. Comportable big cousy very well equipped always helpful and nice staff close to all needed public transportation great supermarket nearby. Everything needed for a perfect family stay being abroad feeling at home! Thanks alot!!!!!
- YS (10/5): Very nice hotel, safe neighborhood - Had a great time ll recommend Sanctum for anyone TravelCare Ng in Londin. Clean hotel, great room, very close to London transit
- Maureen (10/5): Trip to London - Accommodation very clean and in a superb location for shops, bars, restaurants, buses and trains. Staff very friendly and efficient. Would stay again and would recommend to family and friends.
- Bassam (4/5): Definitely not a 5 stars - My stay was not so good as I was mislead by the Hotel. Before making my Non-Refundable booking I called the property to confirm their acceptance and consent to exceed the number of guests by 2 kids (8 and 3 years old) who will be sharing the existing beds with us and the property have affirmatively agreed. The drama started by delaying check-in because they wouldn't accept our number. Next day the manager calls continued the drama and insisted to rent another 1bedroom apartment ... to make a long story short I solved this by paiding for 2 extra beds which I didnt use. As a tourist I dont have time to waste on playing games and making claims or reporting this to police. It is also worth mentioning that the property requires major renovation to be considered as a 5 stars. The toilet and shower are very old. The washing and other electronics needs replacement.
- William (8/5): A pleasant stay with great service. - We had a great stay at Sanctum. We loved the diverse neighborhood in which it is situated, and felt like the hotel management team went out of their way to ensure we were comfortable and happy with our experience there. The apartment we selected (One Bedroom Deluxe) was sufficiently roomy for us three and was very functional. We also enjoyed our close proximity to transportation, restaurants, and grocery stores. We would definitely stay again.
- Kore (8/5): Kilburn surprise - more than comfortable
- Raj (10/5): Sanctum stay - Beautiful apartment, clean and well equipped. Short walk to transportation and amenities. The outstanding feature of Sanctum is its staff including security personnel. Very helpful and courteous, made our stay pleasant. Sanctum will be our first choice on our next visit to London.
- Verified traveler (10/5): excellent - the front desk staff could not have been better so helpful, the room was very comfortable..we had a two bedroom two bathroom it was very spacious. would definitely book again
- Michael (10/5): 11 nights - 11 night stay. Much more comfortable than a typical hotel room. The local area is good, not great for quality restaurant options. There were many convenient local transportation options nearby: bus, underground, rail. Access to a quality local fitness center. Would definitely stay again.
- Verified traveler (10/5): close to public transport and easy access to all t - Stayed there April 2017 with family of 6 (2 adults, 4 children). Had spacious 3 bedroom apartment with kitchen, living area and dining area. We were fortunate to have a flat on the top floor with wrap around balcony as well with very nice views.
- Verified traveler (10/5): Very Comfortable lodge - We were visiting London for a few day. We are a family of 6 with 4 children. The Lodge had 2 bedroom and 2 beds in the sitting room area. We were very comfortable. The only thing that could have been an additional plus was that they do not have a desk top and printer for guests to use. If say, you want to print a ticket for a sight seeing event, you would have to find a way to send it to their email and they would print it for you. Otherwise, you could go to the local library that is right next door and pr
- Peter (8/5): Excellent choice for central London - Very Good choice for visiting London High spec, comfortable, clean and spacious apartments Friendly and efficient reception desk very convenient 1 minute walk to overground station straight to Euston 10 minutes Tesco 100 yards for all supplies
- Cream (10/5): This Hotel is Spacious, Modern and Well-Maintained - Arrived early and had to wait a while before I could check in. It was worth the wait as the apartment was clean and welcoming. Staff were polite, courteous and professional, whilst being non-intrusive. This made me feel at peace and at home. There are many shops and restaurants, all very short walk away. All the room amenities (cooker, fridge, W/Machine, dishwasher, etc.) were all new and clean and functioning well. They also have new facilities nearby which were opened the week I was there. This is good value for money and worth checking on for a stay in London.
- Carl (10/5): Fantastic and great apartment, would recommend - The apartment we had was amazing and very spacious, we were complimentary upgraded from Double Superior to a 3 Bed Deluxe which made it a great stay. Even so we decided to stay in the first night to make use of the great room and the balcony area. Overall an amazing time and wish we stayed for longer, missing it already. Rooms were really clean and tidy, very close to the stations and underground for easy travel to and from. Lots of shops nearby for food shopping and general.
- paul (10/5): Good sized apartments - Good apartments nice and big. Close to tube stop which made it easy to see London. Will stay again one day.
- Verified traveler (10/5): clean, comfortable, close to shops and transport - the room is clean and comfortable, close to transport and shops, centrally located
- Di (10/5): Ideal location - Close to underground rail and major bus routes right outside On the high road so several restaurant takeaways and supermarket at door Very clean and roomy Nice helpful staff
- Verified traveler (8/5): nice hotel close to transport and shops - good experience, with shopping and shops and gym close by.
- Peggy (10/5): Wonderful place to stay with Family - The apartment was luxurious, clean, fresh and beautiful. My family loved staying there. The location was perfect for a tourist. There is the underground, a five minute walk, the above ground a three minute walk and lots of bus lines, about a three minute walk. The staff couldn't be nicer. The price was extremely reasonable for what we received. My family and I highly recommend and plan on staying there on our next visit.
- Jason (8/5): A homely stay For My Holiday - I have no complaints whatsoever. Hotel may not be centrally located, but it is close to several public transportation networks, that gets me to my destinations quickly in less than average 30 minutes throughout my recently concluded 2-week stay. Apartment comes with full facilities, including washing machine, oven, microwave, toaster etc. Room comes with free wifi. Apartment comes with balcony. From a price viewpoint, this apartment is an absolute bargain.
- David (10/5): Great apartments close to everything! - The apartments was great! It's close to the subway and only 15 minutes from central London. Supermarket and Starbucks are less than a block away. Staff is courteous and extremely helpful.
- Verified traveler (8/5): Home Away from Home - Great staff, great rooms, great facilities. Will be back!
- Zainab (10/5): Excellent location, quick access to transportation - Lovely place, feels like home. Will stay again. Staff are polite and helpful
- Shirley (10/5): HOME AWAY FROM HOME - The staff was par excellence;they were very warm friendly,helpful and cooperative. I call Phillip the gentlemans gentleman because he truly is a gentleman. He truly is an asset to be the first person to welcome you as you enter the door, which he always opens for you. The staff at the front desk were superb. The cleaning staff great. Thank you SANCTUM ,I will always recommend here and whenever I am in London this will be my home.Iforgot to mention location,PERFECT LOCATION! Thank you
- Barry (10/5): Brilliant sized apartments with a touch of class! - These apartments are one of the best we have stayed at in terms of size, comfort, quality and location. Although not considered "central", it is a 5 minute walk from Kilburn Park underground station on the Bakerloo line which itself is just a few stops away from the city centre. There is a Starbucks 50 yards from the front door and a Tesco Express, Marks and Spencers and Morrisons all close by. The Bannantynes Gym opposite is free for all residents of the apartments. The staff are always happy, very courteous and offer plenty of help and advice. Anything we needed was dealt with very quick. We stayed in a 1 bedroom executive apartment which has a king sized bed, a great sized lounge/kitchen open plan area and the bathroom is extremeley spacious. Compared to other 4 /5 star hotels in the city this was in every was superior. You would be lucky to get a hotel room the size of the bedroom let alone the apartment, and it would no doubt be more expensive! We will certainly be using Sanctum again and will recommend any visitors to London to use them as well.
- Jose (10/5): Excellent Hotel with spacious, clean apartment - Excellent Hotel with spacious, clean apartment. Close to the metro and supermarket, stores and excellent SPA.
- Gareth (8/5): - The location was good with easy access to the Bakerloo line station Kilburn Park and hence central London. Hotel cleanliness was excellent, well looked after and good apartment facilities. The road noise from outside was loud and did hinder sleep to a degree, should consider further soundproofing.
- Michael (8/5): Nice Serviced Apartments just outside city center - Stayed at the Sanctum International Services Apartments for a business trip. The neighborhood is Kilburn and the apartments are on the corner of Kilburn High Road, a very busy London street, a couple miles northwest of the central (Soho) district. The place is close to the Bakerloo and London Overground tubes, so it was convenient to get where I needed to go. It's a bit sleepy at night - this is not the downtown area. It's very close to the Abbey Road Studios. The hotel staff were very friendly and helpful. The apartments are across the street from a gym which can be used for free (including weight room, spin and exercise classes, a pool, and sauna.)
- Verified traveler (8/5): Good location and very comfotable - Good location, Kilburn itself not much to write about but if you need a comfortable place to stay with good facilities than this fits the bill. Location is what sold it to us but we were also pleasantly surprised with a nice , clean , comfortable spacious flat. Staff very friendly .
- salah (10/5): Marfluss - Perfect
- Michele (10/5): A gem in the city - We, a family of 5, had a very comfortable stay at the Sanctum Apartments. It was very spacious and clean.The staff were courteous and helpful. It was a 5 minute walk to the Underground and there was a bus right outside. We could not have had a better experience.
- Martin (8/5): - Generally pleasant apartments. A few largely cosmetic elements mean the five stars are overambitious, but everything worked well.
- k2 (10/5): Home away from home - My husband and I stayed here after what was originally a business trip for me and so it was like reaching an oasis of peace and comfort! The apartment was beautiful, spacious, and conveniently located. A comfortable bed, deep tub and ample shower, details such as crown moldings made it seem classic while having the cleanliness and updates of a sleek modern building.
- winnie (8/5): Close to metro - We have a comfortable stay. The staffs are helpfully too.
- FRANCES (10/5): Its conveniently located by train and tubes - Great and big size apartment with friendly staff. We like the going south to Maida Vale neighborhood. It's a beautiful walk. It's very close to the tube and train station. There is a express supermarket next door. We eat in the apartment every night and save a lot of money eating out. We will recommend our friends to stay in the apartment.
- VJR (8/5): Very nice apartment with great location. - Our family had a wonderful stay at the Sanctum Apartments which was truly a sanctum to return to after a long day in London visiting the sites. Very convenient in terms of access to trains, tube, buses and cabs as well as high street shopping. Great access to central London and the various sites.
- Adelle (10/5): - Facilities: Home away from home; Service: Go the extra mile, Outstanding; Cleanliness: Spotless;
- Verified traveler (10/5): - this was my second time there, i like it the location is nice stores and shop for your daily needs are within walking distance also the underground station is not far 10 min walk
- Ade (10/5): Sanctum is home from home. - Over the years, I have always stayed at the apartments. I look forward to staying there anytime I am in London ,for my family and I, it is home from home.
- annette (8/5): A London Holiday with four children. - Spent a week in London. Wanted a comfortable place to stay where all 6 of us could have a real bed, no pull out couch. This apartment had three bedrooms and a large living room area and kitchen. It had a nice balcony, was centrally located and had 24 hour staffing for questions or any problems with the facility. We all slept fairly well and enjoyed our stay very much.
- The Cadd (8/5): Great quality rooms but location not great. - Very friendly staff and quality clean rooms. Surrounding area is ok but too far lout from central London to make it convenient to pop back to during the day.
- Veronica (10/5): - Facilities: Modern, Above average; Value: Affordable; Service: Go the extra mile; Great unit for 2 couples
- Rose (8/5): Convenient to London central - Enjoyable stay at Sanctum.African gentleman at reception polite and helpful.200 pounds security deposit way too much.Have never heard of this before.
- Verified traveler (10/5): Great apartments and great service - Sanctum was the perfect home away from home for us for a week. Close to Underground / Overground transport, grocery store, and apartment was equipped for our family.
- Verified traveler (10/5): Nice hotel in Kilburn - Really fantastic room, or rather suite. Perhaps apartment? I had a separate bathroom, bedroom, dining room and kitchen! More like a city apartment. Really impressed
- David (8/5): Comfortable, lots of space - For Europe, this is a roomy, spacious place to stay. It's not right in the center, but it's not far by bus or Underground. The area around the hotel has plenty of restaurants, pubs, grocery stores, etc. that are considerably less expensive than in central London. My wife and I stayed in one of the smaller flats, which was plenty of room for two people. There was both a dishwasher and a clothes washer in our flat, though you had to drip dry whatever clothes you washed. This hotel will definitely be my first choice for our next trip to London.
- liz (10/5): Really good apartments - have everything u need. - Our stay was very comfortable & relaxing, everything we need was provide. Staff very very helpful.
- Jess (10/5): A home away from home. - The staff were so friendly and extremely helpful! I had Starbucks, Marks and Spencer's at my doorstep.
- Iain (10/5): -
- Cat Lee (10/5): Super big, 3 bathrooms! Comfy for my family - The apartment is very big and it allows room for my family of 5 to have own space. Only imperfection is that the kitchen has no natural light and tends to be dim for my liking. The hotel staff was very helpful but due to fact that we were there during the New Year holidays, felt that the skeleton crew was overwhelmed. Special tip for those who request hotel staff to book for cab. Even though price was confirmed over the phone, the cab driver asked for 40% more upon reaching destination. That was the only negative experience we had. You have been warned.
- Dick & Letty (10/5): Modern clean appartment 30 min walk to Marble Arch - Was welcomed by friendly staff. Ladies on front desk very pleasant and helpful and the gentleman on the door very courteous. Building secure 24 hours, buses at door, trains close by, as are food shops. Rooms spacious and well serviced.
- paul (8/5): -
- Sally Cannata (10/5): Large and very comfortable - We enjoyed our stay at Sanctum International. We stayed in a 3 bedroom/2 bath unit, and were pleasantly surprised at how spacious it was! The bedrooms were big, the hallways were wide, and the kitchen was fully stocked with cooking utensils to cook complete meals if you wanted to. The only complaint we had was the washer/dryer that was located in the kitchen. It cleaned our clothes just fine, but the dryer really didn't work well at all. I put 2 of my husbands shirts in for 2 hours and they were almost dry, but not quite. I finally just started laying all of our clothes out on the counters to dry. The staff was always friendly everytime we came and went through the lobby. The hotel is located just half of a block from the Tube, so getting around wasn't a problem at all, although there's not a lot to do immediately around the hotel.
- Kathie (8/5): Very spacious hotel - My daughter and I stayed for 4 nights at these serviced apartments - the rooms were very spacious, we had a lounge, kitchen, double bedroom and full bathroom. There were balconies off the the lounge and the bedroom. The standard of accommodation was good, the apartments were given a freshen up every day. The apartments are situated at one end of Kilburn High Street, would say more Kilburn than Maida Vale, but very convenient, buses outside Starbucks which is next door practically to Central London, and the tube 4 minutes walk. Lots of food shops, Tesco express, M & S food, and Sainsburys within a few minutes walk so self catering very easy. The only problem was the noise from the Kilburn High Street but I guess this is the same in most places in London. Staff helpful and friendly. Used the complimentary access to health club over the road once, adequate pool did not use gym.
- Clive (10/5): - Facilities: Home away from home, link gym/pool very nice; Value: Affordable, A bit more than expected; Service: Inoffensive, a bit stuffy staff; Cleanliness: Spotless, st; Some nice pubs and cafe/restaurants around the area
- Nawwaf (10/5): Nice for families - Every thing is perfect in the hotel. The only thing will make you worry is the location bit far from central london for people don't use public trasportation. Perfect for big families or who like kitchen.
- David (8/5): - Facilities: Nice ; Value: wotif deal made it!; Service: OK. Not overly friendly; Cleanliness: Pleasant; Overly worried about gear in flat
- A family of three (8/5): - We loved the location, and the size of our room. The kitchen was fully equipped and the garbage was taken out daily.However the toiletries (soap, shampoo and body wash) are in tiny amounts and are not replaced! As a family of three staying for a week we needed another bar of soap ( the soap is extremely small in size and finishes quickly especially if you have a child!) and the room service lady refused to give us one ! Another problem was the A.C which was not working the first 3 days of our stay and it was too warm at night, and too noisy to open the windows!
- ADE (10/5): Excellent apartment - I have always stay at this apartment for the past 2 years and I have never been disappointed.
- Anders (10/5): Modern flat , terrace etc, friendly service. - I greatly enjoyed my stay at Sanctum, everyone from the friendly doorman/security, housekeeping, reception staff even maintenance were extremely service minded, professional and personable.The flats seem all new and are well maintained, tasteful interior and well equipped with all mod cons. Although the area is not the poshest in London it has everything you need and is only a short wizz away on the plentiful public transport available outside the doorstep.
- Dindin (8/5): Comfortable hotel - It was quite spacious and had all the needful stores around it. However for the very high rates charged they can di better in terms of cleaning. I ve stayed in many hotels cheaper and they provide better services.
- Verified traveler (4/5): No house keeper apartment - We checked in on Friday and checked out on Monday , I was very upset with living in because nobody clean room for us, even though didn't have any clean towel at the third day. That was bad experience.
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