Holiday Inn Express Dubai Internet City by IHG

Location: Knowledge Village, Dubai, ae

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Meeting rooms
• Fitness facilities
• Express check-out
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Garden
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Designated smoking area
• Street parking
• Shared lounge/TV area
• Grocery deliveries
• Wheelchair accessible
• Kid meals
• Baby safety gates
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Happy hour
• Fitness facilities
• Free airport transportation
• ATM/banking
• Shopping on site
• Television in common areas
• Express check-out
• Meeting rooms
• Ferry terminal shuttle (surcharge)
• Snack bar/deli
• Parking (limited spaces)
• Free self parking
• Self parking (surcharge)
• Free airport transportation - drop-off
• Airport transportation - pickup (surcharge)
• Free ski shuttle
• Internet access
• Housekeeping on request
• Wine release events
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Vegetarian menu options available

Rooms Available

• Standard Twin Room

  Featuring free WiFi, the Twin room is fitted with sleek dark wood furnishings, this air-conditioned room features a cable TV, a mini-bar and a tea/coffee maker. The bathroom includes a hairdryer, a bathrobe and a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services

• King Room with Sofa Bed - Smoking

  Featuring free WiFi, the King room is fitted with sleek dark wood furnishings and a sofa bed, this air-conditioned room features a cable TV, a mini-bar and a tea/coffee maker. The bathroom includes a hairdryer, a bathrobe and a shower. This is a smoking room.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services

• Standard Twin Room - Smoking

  Featuring free WiFi, the Twin room is fitted with sleek dark wood furnishings, this air-conditioned room features a cable TV, a mini-bar and a tea/coffee maker. The bathroom includes a hairdryer, a bathrobe and a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services

• Standard Room

  This air-conditioned room features free WiFi connection, a cable TV, a mini-bar and a tea/coffee maker. The bathroom includes a hairdryer, a bathrobe and a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services

• Standard King Room with Sofa Bed

  Featuring free WiFi, the King room is fitted with sleek dark wood furnishings and a sofa bed, this air-conditioned room features a cable TV, a mini-bar and a tea/coffee maker. The bathroom includes a hairdryer, a bathrobe and a shower. This room is non-smoking.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services

Guest Reviews

• Shafeek (10/5): -
• Mohammed (1/5): Horrible value for the money - Location and staff are great Room 261 was dirty, and the AC was noisy and no tissues in the tissue box Breakfast was extremely limited and most food had no taste (fava beans, spinach, sausage) even the hallways smelled
• Mwake (9/5): Beautiful - Very friendly staff especially Leo, Karen and Millie❤️❤️❤️ Would do better to provide 4'oclock tea & snacks
• Ruqaya (10/5): - Leo was the best he treated me the best very good hotel with service All good
• Djordje (10/5): - The hotel is very clean and well located within that area, staff is really professional, especially Leo.
• Achilova (10/5): - Mr karim
• Waseem (6/5): -
• Srinivasan (10/5): - My Stay was Exceptional Thankyou Mr Afif. Definitely will visit again
• Sunaina (10/5): - Great accommodations, but the highlight of the stay was definitely the staff. Mr. Leo and Atif provided exceptional service, demonstrating true professionalism and attentiveness throughout the visit. Thank you for a memorable stay! The food unfortunately didn't quite live up to expectations and could be improved. However, the exceptional service from Atif and Mr. Leo more than made up for it.
• Sunaina (10/5): - Wonderful stay! The hotel was great.Huge thank you to Atif and Mr. Leo for going above and beyond to make us feel welcome and well taken care of. Food options could have had more variety.
• Ibraheem (10/5): the staff was very helpful, and perfect location - perfect location
• Ahmed (10/5): - thanks mr karim
• Ahmed (10/5): - mr karim the best
• francis Otieno (10/5): - Leo was amazing. He really offered support out of his way. He has excellent customer service skills.
• Raja (10/5): -
• Thays (6/5): O café da manhã poderia ter sido bem melhor. Apenas 1 tipo de fruta por dia. Pouca variedade. - Boa localização. Breakfast could be better. The same things every day.
• Anthony (10/5): - Thank you Holiday Inn for a great exceptional service. Thank you Mr Leo for the kind gestures All the time and thanks also to Karen. Kudos
• MOHAMMAD (10/5): - It was an excellent stay for my trip to Dubai. The hotel was very nice and clean and the staff was very friendly and helpful especially Mr. Leo Atif and Miss Karen were helpful during my stay. Due to my flight schedule, they extended me 2h stay free of cost. And once again, thanks for all.
• MOHAMED (9/5): -
• Mohammed (10/5): Good stuff Atugllllllll -
• Mark Williams (7/5): - Location was perfect for us Reception area was under renovation which was a little annoying. Especially when we arrived in the early hours, it wasn't clear where to do and the two men in reception just watched us struggle to find a way in.
• Panaishe (10/5): - Thank you for nice stay. Wonderful staffs and very accomodating Front desk team. Thank you to Mr Leo for great service and Karen for the assistance. See you again soon
• Muhammad (10/5): - The staff were really helpful especially Mr Leo from reception
• Shafeek (10/5): - Karim
• Tatiana (8/5): -
• Achilova (10/5): -
• Dory (10/5): - Thank you for wonderful stay thank you Leo for a great service.
• Knut Jarle (9/5): -
• Ashraf (8/5): -
• Vishal (7/5): -
• Olimov (10/5): -
• Ahmed (10/5): -
• QIANG (10/5): - very good experience, especially Leo from the frontdesk helps me a lot.
• Vishal (8/5): -
• Shafeek (10/5): -
• AMER (1/5): -
• Mikhail (10/5): - Thank you for nice and comfortable stay. Thank you Leo for wonderful assistance. Great Job
• Shafeek (10/5): -
• Mayed (1/5): -
• Charles Irving (10/5): - Leo was fantastic very friendly and very professional. Excellent service.
• Ruqaya (10/5): - Leo very good at reciption Good place
• Adam (1/5): Disappointed - Staff are friendly Construction for renovation is going on during my stay, which is not comfortable at all. The room furniture is too old, bed is not comfortable, carpet and towels are old. I'm disappointed about the quality of holiday inn
• Issachar (7/5): - Bed is comfortable. The plyboard on the floor. I understand that now is a good time for renovation. However, At least it should not affect the pathways of operational rooms.
• Anshul (9/5): - Great reception staff by Mr Leonard thank yiu for nice service and good toom. Thank yiu also to Atif
• Hamad (10/5): فندق جميل - كل شي كان على ما يرام كل شي
• Masood (10/5): - Good room nice staff specially Mr Leo and Mahmoud
• Imran (10/5): - Thank you for warm welcome from the reception team By Mr Leo. Nice and good room nice breakfast. Thank you also to Mahmoud.
• Rilwan (10/5): - The room was really nice. And Leo at the reception was so helpful driving the stay.
• Maria (10/5): - Leo was very nice at check out
• Mohammed (10/5): - Stay was great. Good and well mannered staff. Thank you reception team by Mr Leo. I will definitely comeback. Thank you for warm hospitality
• Dawit (10/5): - Room was nice and goor. Well accommodated staff. Special thanks to Mr Leo and Rachel from tge reception for a vgreat service
• Carlos Murilo (5/5): -
• Taghi (10/5): - Wonderful stay. Nice reception team with Mr Leo who assisted us very well. Thank to mahnoud also. Good breakfast and very considerate team
• Mohamed Nasrallah (10/5): - Everything was fine and I'm very happy . Thank you to the staff Rachel and Leo from reception
• shahin shahul (9/5): - Thank you for wonderful stay thank you also atif and Leo for the great assistance.
• Marina (4/5): -
• Elena (7/5): - The quality of service offered by the staff at the reception desk I couldn’t adjust the temperature of water in the shower
• Naguib (10/5): -
• Achilova (10/5): -
• Achilova (10/5): -
• Iurii (9/5): Thanks Rachel - Service, availability, location
• Iurii (9/5): Thanks to Leo - Breakfast, location!
• Abdalrahman (9/5): The staff were great, especially Leo at the reception was a great help. -
• Rizzan (10/5): Very convenient and they have excellent staff - Staff were very accommodating and are very professional, especially to Rachel and Leo. None
• Achilova (10/5): -
• sajudeen (10/5): I had a wonderful stay and was very happy overall. The reception, breakfast, room, and facilities - Breakfast was good. It would be great if you could add a few more Indian cuisine options; everything else is fine
• Erbenova (8/5): - Leo 👌
• Comendador (10/5): - Breakfast needs to improve. rooms are good bed very comfy. location is very convenient. amazing staff and would like to thank Mr Leonard Leo from the reception for nice service.
• Edwin (10/5): - Nice location. Good room and very nice staff specialy Mr Leo. Thank you
• Serg_GGG (9/5): -
• Jemimah (10/5): Thank you very much Mahmoud, you made our stay exceptional!! You gave us late check-out and that made my family and kids - Friendliness and cleanliness. N/A
• Ayush (10/5): - Thank you Rachel and Karen
• Ahmed (10/5): -
• Rozanie (10/5): We never regret staying in the hotel. Staff are amazing. Room is quiet. All good. - The staff are approachable, friendly, helpful, respectful and considerate. Im good with everything.
• Ahmed (1/5): -
• Michael Banner (10/5): - Good smile from the receptionist ie madan Rachel Nothing
• Zeeshan Mahmood (10/5): - Thanks for your best services Miss. Rachel.. God Bless you.
• Syed Abdus Samee (4/5): -
• Jürgen (8/5): -
• Didier Armanini (7/5): -
• Hala Atef (10/5): - The staff is so friendly and nice specially Leo , he helped us a lot and he provided us with late check out, the breakfast is nice really it was a nice experience
• Nina (10/5): -
• Stefan (10/5): Ideal hotel - The hotel is in an excellent location. Near the palm tree and with many shops and restaurants around. The breakfast and dinner at the hotel were really very good. There was a very wide variety of food and everything was very tasty. The rooms were clean and the staff was extremely friendly. Special thanks for the understanding shown when I left the hotel early, due to the situation we were in. Extremely tolerant people. As an extra, it would be nice to have a pool.
• Evangelos (10/5): -
• Rozanie (7/5): -
• Willima (8/5): - The breakfast was nice. The rooms were clean and very comfortable. Room cleaning services were not very good. Some receptionists were not very friendly.
• Bruce (10/5): - Ficamos 5 dias hospedados no Holiday Inn. Nesse período fomos muito bem recepcionados e atendidos pela equipe do hotel, principalmente o Leo e a Rachel que se dispuseram de atender a todas as nossas solicitações da acomodação. Foram incrivelmente atenciosos com a gente. A equipe de atendimento no salão do café da manhã e do jantar também foram muito agradáveis, sempre disponíveis e com um sorriso no rosto durante os atendimentos. Foi uma alegria muito grande tê-los nos atendendo. Nossa acomodação foi reservada com serviço de jantar incluso. No primeiro dia tivemos um pequeno problema, mas que foi contornado nos dias seguintes. Até pudemos participar de um jantar de comemoração do Ramadã, que foi um verdadeiro banquete. O café da manhã sempre muito farto e com grande variedade de opções. Foi uma agradável estadia passar estes dias incríveis em Dubai, ainda mais com o apoio e suporte de uma equipe tão preparada e disposta a ajudar em todos os momentos. :) Só tivemos um problema no jantar, em que parte da comida havia acabado, mas que foi resolvido pela equipe posteriormente.
• ابوعلي (10/5): - ممتاز
• Руслан (10/5): - We had a wonderful stay staff are very helpful especially front office staff Rachel
• Murad (10/5): - Leo and karim And mr majdi Nothing at all
• Madina (5/5): Pas mal. Peut mieux faire. - Le petit déjeuner Les chambres sans fenêtres c’est du nonsense
• Patrizia (10/5): - The kindness of manager Leo . He helps me in the problem that occours because the closing of aerport.
• Noureldin (10/5): - good room nice location and accomofating staff specially Leonard very friendly and welconing. thank you for assisrabce
• Gonzaga (10/5): - "Exceptional experience! The hotel was immaculately clean, and the staff specially Leo were incredibly friendly and proactive in meeting every need. Truly exceeded expectations! 😊 Highly recommend for comfort and service." 👍 P.s
• Rati (9/5): - They don’t have the slippers
• Anton (4/5): -
• Josef (10/5): - Great Room. Breakfast great and Thanks to Leonard for a great asistence
• Vincent (8/5): -
• SERGEI (8/5): В целом, за свои деньги отличный вариант. Особенно месторасположение, оно идеально. Все недочеты, которые возникали перс - Отличное расположение, до метро минут 7-10, до трамвая 5-7 минут, напротив отеля много разных кафе и ресторанов. Отель находится среди студенческого городка, приятно глазу, довольно зелено и ухожено. Вкусные завтраки. Отдельно стоит отметить вежливый персонал, ежедневная уборка. Да, номерной фонд уставший, но ухоженный настолько, насколько это возможно. Ежедневный трансфер до пляжа Jumeirah (напротив Umm Suqeim Park) в 10:30 и обратно в 15:00, а также до Mall of the Emirates в 11:30 и обратно около 16:00. Жаль, что не открываются окна, иногда хотелось просто проветрить номер. И негде сушить вещи. Можно было бы продумать какие-то крючки для сушки вещей с пляжа.
• Janis142000 (8/5): - Great stay. Comfy beds. Great bar.

Photos